[Q] rebooting by itself? - Atrix 4G Q&A, Help & Troubleshooting

Has anyone had their phone reboot by itself completely stock? If I remember correctly when it's happened it was when I launched something and then tried to turn the volume up. I'm still within my 30 days, should I just exchange it for another?
Sent from my MB860 using XDA App

I have seen this happen with dodgy/poorly inserted SD cards. If you have one installed, it might be worth trying to run the phone for a while with it removed. Also, re-seat the SIM card whilst you're there.
You will always be asked to try a factory reset before ruling it as a hardware issue (in settings > privacy > factory data reset). I know it's a pain but it's the only way to be sure. If it is hardware then you'll only end up with a blank phone in replacement anyway...

Related

Qtek Keeps rebooting itself, without switching phone off!

I just got back from Dubai this morning, and I recieved my first call from the plane. Fine, it worked.... but then...
disaster struck!
The phone has the "no signal" message when I click on the reception icon. I've tried to click the "turn phone off" button but nothing works...
I can't get into the phone settings in the start menu to change networks...
I'm trying to back-up to SD to do a hard reset, but the phone re-boots itself every 4 minutes! The device is also very slow in responding to the commands. E.G. when I place my phone code it takes 3 seconds just to type in the number... strange! I have 48 / 64 MB free in memory and a 256 MB SD card...
I can't connect to activesync because the decive is not being recognized.
I took out the sim card and am using a crappy nokia until I get this deal fixed.
I searched the forum for possible solutions and some came close, but none popped the cherry...
Have any of you experienced this specific situation? Is there anything I can do to recover my data before hard-reseting the Qtek? I made about 30 new contacts on the recent trip and was going to sync when I got home from the airport... but the 1010 keeps passing out on me!! It's like giving a date a full bottle of Crystal Champange before hitting the bedroom... Sucks!
HELP!
Have you tried a soft reset without the sim or sd card in the xda?
From My experience, I faced this situation (very slow response) once when I selected "Calib/Debug" option by mistake from the GSM menu in the bootloader. The only solution was to do select "Reset" from the same menu but more than once. Hope that will work with you.
PS: if you didn't go to the GSM menu, forget what I said ... your problem might have another cause.
Re: Qtek Keeps rebooting itself, without switching phone off
Mad-Jam said:
disaster struck!
Click to expand...
Click to collapse
It's a long shot, but this could be dirty SIM or SIM contacts.

Touch screen not working.

Hi guys. I'm totally new to the android/smart phone world btw. Anyways, I recently got my Samsung Galaxy S2... first thing I noticed, my touch screen wasn't working. I popped the battery in and out and then it started working as it should.
My phone was working fine this morning, then all of a sudden out of no where, the touch screen stopped working again. I've tried turning on/off the phone multiple times. I've taken out the battery and even my SIM card nothing... i'm worried.
Has this happened to anyone else? Is there a fix? Do i have to go through Samsung? I hope not. Incase anyone asks, I did not root my phone.
Any help/feedback would be appreciated.
When the touchscreen stops working... were you charging the phone at that time?
The first time i turned on my phone, was actually by accident and it was charging.
However, just earlier now, it was not. it was just sitting on my computer desk. The home button, lock button and touch capacitive buttons work.... but i can't get past the lock screen
you could try a factory reset to see if its software related, but it sounds like hardware. I would definitely Return the phone .
I guess I can't do a factory reset, since I can't get into any of the menus... man this sucks. I spent $900 *gulp*
To do a factory reset,
1. Turn the POWER OFF, pull the battery out and put it back again.
2. Simultaneously press and hold the Volume Up, Home and Power button
3. If the Samsung Symbol appears, release the Power button
4. A Boot Menu will then show, Use the volume up/down to choose wipe data/factory reset.
touch screen not needed this way.
oo that's interesting... I tried it. and it didn't get to a boot menu. maybe I was doing it wrong. I tried a few different ways, but no success. It turns out I have warranty with the store. They're going to replace it for me Thanks for the feedback guys. Awesome forums.
Something similar happened to me yesterday. When I had the in-box USB cable attached to a BoxWave VersaCharger (combined AC/DC charger), and the VersaCharger was plugged into 120V AC, the touchscreen would stop working. As soon as I unplugged the USB cable from the SGS2, or plugged the VersaCharger into a 12V DC lighter socket, the touchscreen would work fine.
I've got the same problem as the OP... I had my phone charging overnight and this morning when I first went to use the phone I could not unlock the screen. I could wake the screen via the home button, and see I had a missed call etc but it just wasn't responding to touch. BTW I can't remember if when I first tried to unlock the phone if it was charging or not but really this shouldn't matter.... oh and btw, I'm not rooted or anything either! Naturally I rebooted the phone but still the same problem....so I tried a battery pull and still the same problem. Just now I did a factory reset but the touch screen still isn't working! I guess this is a hardware problem so I'm going to get it fixed under warranty by Samsung! Gutted that I will likely be without my phone for a week or 2!
EDIT, UPDATE...
Well, I was just on my way to the repair shop Samsung warranty had told me to take it too, and I took my sim card out to put in my old Hero (the only thing I hadn't tried!) and I couldn't believe it but the touch screen started working fine again! Weird, but that is now my advice if anyone else has a problem with their touch screen not working - oh and I took the sim out whilst the phone was still turned on. Crisis averted!
UPDATE 2
Sadly this has happened about 4 times to me now and I'm just waiting for the inevitable next time. Each time doing a factory reset then taking the sim card out seems to bring the screen back to life (though last time not immediately) but I shouldn't have to put up with this. Problem is, I don't want to send off a seemingly perfectly working phone to get repaired as I fear they will struggle to notice the problem, never mind fix it! I'm hoping a new firmware comes out soon, in the hope that it may resolve my issues...
Me as well ...
I have had this happen to me twice now (Touchscreen not responding).
The first time I had just installed a game and thought it must have been related to that. Pulled the battery and no joy, left it for a while and it came back to life...
Second time I was surfing the web and it stopped responding, pulled the battery and left it for maybe a minute but no joy .... pulled the battery again and left it for probably 20min and it came back to life. When it came back up I noticed the livewallpaper had been turned off and my widgets were gone from the homescreen.
What I did notice when it wasn't working was it had "safe mode" displayed at the bottom left of the screen
Have the Same Problem
Have the same problem i Mine and was super exicedat first it worked fine and after charging the touchscreen stopped working i pulled the battery out and put it back in but no luckso im gonna return mine to the shop hope they replace it
Moral:AT FIRST SUPER EXICTED BUT NOW SUPER ANGRY
Same issue - Is there ANY way to save my data before I send it in for repair/replace?
Hi all,
As of this morning, I have exactly the same issue as the OP. Screen doesn't react to touch, with the exception of the capacitive buttons. I found a dude on YouTube that had the same issue: youtu.be/0oIdllWiV4I
The last thing I did with the phone before it started misbehaving was to answer a call. The phone was on the charger when the call came in - I can't recall whether I unplugged it before answering, or after, or at all during the call. Not sure it has any relevance anyway, only mention it because I've seen reports of people's screens no longer reacting to touch when the phone is plugged in to a charger (apparently it even states in the manual that this may happen).
Anyway, whilst all my contacts, SMS, photos etc are backed up to the cloud, the same can't be said for my app data. Before I lose hours and hours of progress in various games, or all my settings in numerous other apps, etc, can anyone think of any way to get access to the memory of the phone, bearing in mind the following:
I can't connect to Kies to pull a back-up because bluetooth is currently enabled on the phone and when one connects the USB cable, it says "Activating USB mode will deactivate Bluetooth. Continue?" but I can't click the Yes button
I can't connect in USB mass storage mode because I can't navigate to the settings menu entry to enable it
I can't turn Bluetooth off in order to get Kies working, becuase I can't get to the settings menu or pull down the notification bar to reach the power control.
I can't use Voice input to control the device (on the off chance there was a "bluetooth off" voice command) because (presumably with the most recent firmware I flashed via Kies a few weeks back) for some reason Vlingo is no longer the app on the double-home button action. Instead it calls Samsung Voice and wants to walk me through a first use tutorial, but I can't click the next/skip buttons
I installed via Android Market push the app belonging to www_remoteaccessphone_com as it promises to be able to remotely switch bluetooth off, but the website says I haven't installed the app yet, presumably because alrhough I was able to install it without touching the phone, it probably needs to be run at least once to set it up, and I obviously can't do that
I can't start Kies Air to try and get my data that way (starting it would require using the touch screen)
Kies via bluetooth isn't supported on Android
Needless to say, the data I'm trying to retrieve is on the internal memory, not the SD card. As you can see I've been trying all sorts of creative things, but I'm fairly sure I'm screwed. Any bright ideas I haven't thought of?
blaubeer said:
Hi all,
As of this morning, I have exactly the same issue as the OP. Screen doesn't react to touch, with the exception of the capacitive buttons. I found a dude on YouTube that had the same issue: youtu.be/0oIdllWiV4I
The last thing I did with the phone before it started misbehaving was to answer a call. The phone was on the charger when the call came in - I can't recall whether I unplugged it before answering, or after, or at all during the call. Not sure it has any relevance anyway, only mention it because I've seen reports of people's screens no longer reacting to touch when the phone is plugged in to a charger (apparently it even states in the manual that this may happen).
Anyway, whilst all my contacts, SMS, photos etc are backed up to the cloud, the same can't be said for my app data. Before I lose hours and hours of progress in various games, or all my settings in numerous other apps, etc, can anyone think of any way to get access to the memory of the phone, bearing in mind the following:
I can't connect to Kies to pull a back-up because bluetooth is currently enabled on the phone and when one connects the USB cable, it says "Activating USB mode will deactivate Bluetooth. Continue?" but I can't click the Yes button
I can't connect in USB mass storage mode because I can't navigate to the settings menu entry to enable it
I can't turn Bluetooth off in order to get Kies working, becuase I can't get to the settings menu or pull down the notification bar to reach the power control.
I can't use Voice input to control the device (on the off chance there was a "bluetooth off" voice command) because (presumably with the most recent firmware I flashed via Kies a few weeks back) for some reason Vlingo is no longer the app on the double-home button action. Instead it calls Samsung Voice and wants to walk me through a first use tutorial, but I can't click the next/skip buttons
I installed via Android Market push the app belonging to www_remoteaccessphone_com as it promises to be able to remotely switch bluetooth off, but the website says I haven't installed the app yet, presumably because alrhough I was able to install it without touching the phone, it probably needs to be run at least once to set it up, and I obviously can't do that
I can't start Kies Air to try and get my data that way (starting it would require using the touch screen)
Kies via bluetooth isn't supported on Android
Needless to say, the data I'm trying to retrieve is on the internal memory, not the SD card. As you can see I've been trying all sorts of creative things, but I'm fairly sure I'm screwed. Any bright ideas I haven't thought of?
Click to expand...
Click to collapse
flash it with CF-root, boot into CWM recovery, do a nandroid backup after that, use CWM recovery again to mount USB storage, connect to your PC and pull everything off.
Nitrile said:
flash it with CF-root, boot into CWM recovery, do a nandroid backup after that, use CWM recovery again to mount USB storage, connect to your PC and pull everything off.
Click to expand...
Click to collapse
Thanks for the quick advice. I guess I'll need to use my girlfriend's phone to download CF-root and then transfer the SD card to my device. Quick question before I proceed though - is it possible to remove all traces of such tampering, since I've already made out with Samsung that I'm sending it in for repair, and I'm not sure they will honour the warranty if they see it has been rooted etc.
blaubeer said:
Thanks for the quick advice. I guess I'll need to use my girlfriend's phone to download CF-root and then transfer the SD card to my device. Quick question before I proceed though - is it possible to remove all traces of such tampering, since I've already made out with Samsung that I'm sending it in for repair, and I'm not sure they will honour the warranty if they see it has been rooted etc.
Click to expand...
Click to collapse
get a USB jig off ebay or amazon to reset the flash counter. should not cost more than 5 or 6 euros, shipped.
anyways you need to flash CF-root through ODIN if you are coming from stock. instructions are all in chainfire's cf-root thread.
Nandroid Restore
So I successfully rooted, used CWM to do a Nandroid backup, mounted the sd_card and saved the contents (including the nandroid backup) to my PC, reflashed the stock rom & kernel, usb-jigged it to get the counter back to zero/original and sent the phone in for repair. My efforts paid off as they repaired it without question under warranty. I just received the phone back and today set about restoring my backup:
Copied the sd_card contents I'd saved to my HDD back onto the phone
Re-roooted it with Cf-mod.
Used CWM to restore the backup I took before sending it in
It restored boot/system/data/cache successfully
selected reboot now in CWM
The result is that it is still missing all my apps. It only seems to have the "data" like my camera shots and SMS messages, system settings like whether bluetooth is on or off, the volume level, Wifi networks etc. So something was restored. But there is no Google Account configured, the lock screen picture is the default not the one I had beforehand, and as I said, all the apps - the main reason I did this whole thing as my personal data is all backed up to the cloud on a regular basis anyway - have not been restored. Am I confused? I thought a nandroid backup took a complete snapshot of everything, apps included.
Finding out the list of Apps I had in order to reinstall them is not an issue - I have a list of everything I had installed saved on AppBrain. But if I reinstall the apps, all the settings (or progress in the games) within those freshly installed apps will be back to square one, not where I left them, right? Or should I reinstall the apps and then restore the data partition over the top again?
Are you guys using any type of screen protectors, cause if you are, that may be the issue s their have been reports that the screen becomes unresponsive with certain screen protectors when connected to a charger.
However, if you are not using a screen protector, then I would suggest getting the unit replaced as you should not have to do anything, root or otherwise, to get the touchscreen working on a touchscreen phone
achillies400 said:
Are you guys using any type of screen protectors, cause if you are, that may be the issue s their have been reports that the screen becomes unresponsive with certain screen protectors when connected to a charger.
However, if you are not using a screen protector, then I would suggest getting the unit replaced as you should not have to do anything, root or otherwise, to get the touchscreen working on a touchscreen phone
Click to expand...
Click to collapse
Nope, no screen protector or any kind of case for that matter. Anyway, that isn't my issue anymore. The touch-sensitive unit was defective, the phone was repaired under warranty. My issue now is getting my apps & settings back. I have meanwhile read elsewhere that Nandroid doesn't back up the apps - pretty deceptive "backs up everything!" "it is like time travel" etc comments around here then.
Anyway, I reinstalled all the apps I had previously, and thought by reapplying the data partition from the nandroid backup it might then bring back the settings for the reinstalled apps. Instead all it did was remove all those apps again - now I am really confused. How come the restore DOESN'T bring back the apps I used to have, but DOES remove the ones I subsequently install. Does Nandroid touch the apps or doesn't it?
Touch screen not working
So i am having a very peculiar problem related to the GT-I9100 Touch Screen.
I bought the phone from Saudi Arabia and I live in Bangladesh at the moment. So for now I don't have warranty.
I bought it on 4th of this month. It had 2.3.3. So I updated it to 2.3.5. I did not use the phone much before that so I don't know if this problem was there before.
So here is the problem.
First time I noticed it when i pulled the phone from my pocket and could not unlock the pattern. First I thought I forgot the pattern. After sometime I noticed that i could not touch the buttons. I was dragging my finger over the points but there was no connecting line. I restarted the set. But it still did not work. After sometime I took the battery out. And after that it started normally and unlocked. And the touchscreen is totally fine.
I tested it using *#0*#. And every single point in the screen registers touch.
After that this happened couple of times. First couple of days I thought it was a pattern unlock problem. But i tried PIN and Password even using no unlock. It happened in every case.
So after couple of days it totally stopped happening.
But from yesterday it is happening again. And today it happened 3 times.
So today as I had no unlock protocol i tried tapping Home twice. As this brings on the voice command menu. And for the first time i was in the phone without touching the screen.And first i noticed the Menu and Back Soft keys works.And the touchscreen still does not work. And i noticed some thing weird. Always some thing in the screen is Selected. In Menu the + Icon is selected. In first screen the Map icon is selected. Also in Recent Apps the first App is selected. So after a lot of reboots it is back to normal again. Now i see something interesting. In the Battery Usage Graph i can see some really sharp drops. 3 times. Looks like when this happens phones charge takes a nose dive.
So here is the Gist.
Info related the Problem:
1. Usually happens when the phone is my pant pocket for sometime. It does not happen if it is sitting on the table.
2. Touchscreen gets totally disabled.
3. I have no idea why this happens.The exact reason behind it.
4. Battery Charge takes a nose dive when this happens. See the attached images.
5. I still don't know how to bring it back. Sometimes a simple reboot works. Sometimes I have to pull the battery. And sometimes it works on its own.
6. Every other function of the phone works. Like music playback using my UE 200vi music keys using PowerAMP, Siri(Android version), Call can be received using headset.
Battery nose Dive:
dl.dropbox.com/u/30943431/SC20111115-203017.png
dl.dropbox.com/u/30943431/SC20111116-202913.png
Also the selection
dl.dropbox.com/u/30943431/SC20111116-202146.png
So this is the thing. My biggest problem right now is, I don't know why it happens and I don't know how to bring it back from this situation. If I knew I could make sure I don't get it again or I would just fix it every-time. As when this happens I cant make calls or anything which requires the touchscreen.
So guys help me if you can by giving ideas. As i will not go back to KSA in 6 months. So buying a $550 phone unlocked was a total waste. As i cant use it here.
Thanks a million in advance.
---------- Post added at 09:29 PM ---------- Previous post was at 09:13 PM ----------
Sorry for this. But looks like i cant post outside links before i have 8 posts. So i removed the "ht tp : //" part of the links. Copy paste in browser address bar and it will open fine.
And also the next time it happens i will do a video to shou you guys.
Having the same problem while charging touch screen doesn't work
Stock charger and usb cable
i was on CM7 but that happend so i flashed stock but no luck
I will write more observations

[Q] Buggy Phone, Factory Reset, Now What to Do?

My 4G will be 2 years old in February. It is quite buggy now, it likes to lag a lot or glitch, it's definitely not the lightning machine that it used to be. I saved all of my data and am going to perform a wipe/factory reset and wipe the cache partition (hopefully I am allowed to do that, if not, oh well too late).
Is there something more potent then a factory data reset using the Android Recovery mode while not in the phone OS? It resets the phone but I have the latest OS, which I think could end up keeping all of my bugs. Can I go back to the original OS when the phone shipped and legitimately start over and re-update everything? I logged back in and an app widget was still there with writing on it, some of my pictures, and some icons I moved around. this is after I did a rest outside of the phone, then went in the phone and did another reset. So much for wiping all of my data I guess.
So, if this does not fix the buggyness of the phone, what should I do? The phone likes to press buttons randomly and I have to hit the power button to lock it, and then unlock it for the magic button pressing to stop. This is common. Apps are slow or time out a lot and it takes the phone FOREVER to reboot. It love to randomly restart, especially using pandora or spotify. It takes a long time to connect to Wifi, sometimes I have to go to the wifi settings to wait for it to automatically choose my saved network, which baffles me like crazy.I did have the most recent update of course. I think the finger print scanner also stopped working... or it never did work. Lastly, the vibrating unit doesnt always vibrate, it likes to vibrate on a few keystrokes and it randomly stops, then starts up again. **** this phone. It really makes me want to go to an iPhone... and I am a hardcore windows computer tech and I hate apple, but ****, why cant anyone build a stable OS?
So, assuming my phone works correctly, what should I do to it once it's up and running? I am ready to Root the phone and try some new apps and hacks and what not, especially if it makes the laptop dock mode faster, cause right now it's slow as ****.
Factory reset basically wipes the /data partition.
I would also recommend you do a format of the internal sd, after the factory reset (see storage in the system settings). This way, files on the sd will have no impact on apps as you reinstall things.
Regarding returning to an earlier Rom version, I would not recommend as being part of the solution. Newer Rom version are better usually. Gb by motto is solid.
Sent from my MB860 using Tapatalk 2

Question No Network

S22+ on Verizon (Locked). I’ve had the phone since launch with no major issues. I received the March update on Friday the 18th. Since then, I have lost my network at least once every day. I get the message “Your phone’s not registered on a network so you can only make emergency calls.” Restarting or toggling Airplane mode on and off will correct it temporarily. I’ve gone into Settings>General Management>Reset, and reset the network settings, but that hasn’t corrected the problem. Anyone else with this issue? What else can I try?
bilbo60 said:
S22+ on Verizon (Locked). I’ve had the phone since launch with no major issues. I received the March update on Friday the 18th. Since then, I have lost my network at least once every day. I get the message “Your phone’s not registered on a network so you can only make emergency calls.” Restarting or toggling Airplane mode on and off will correct it temporarily. I’ve gone into Settings>General Management>Reset, and reset the network settings, but that hasn’t corrected the problem. Anyone else with this issue? What else can I try?
Click to expand...
Click to collapse
Have you tried a factory reset? That's usually recommended after each update
The only time I do that is after an Android version update. The phone is only a month old, and this is the first update. I will if nothing else works.
So every month when you get a security update you do a factory reset and set up your phone again, reinstalling your apps?
never heard of that issue, normally you wouldn't factory reset after a security update. maybe try clearing cache in recovery mode?
bilbo60 said:
S22+ on Verizon (Locked). I’ve had the phone since launch with no major issues. I received the March update on Friday the 18th. Since then, I have lost my network at least once every day. I get the message “Your phone’s not registered on a network so you can only make emergency calls.” Restarting or toggling Airplane mode on and off will correct it temporarily. I’ve gone into Settings>General Management>Reset, and reset the network settings, but that hasn’t corrected the problem. Anyone else with this issue? What else can I try?
Click to expand...
Click to collapse
try to download last stock firmware and flash from odin
Fytdyh said:
Have you tried a factory reset? That's usually recommended after each update
Click to expand...
Click to collapse
Just a regular restart is enough after an update why do we have to factory reset each time??
Maskman_101 said:
Just a regular restart is enough after an update why do we have to factory reset each time??
Click to expand...
Click to collapse
If I find my device behaving in a weird way after any type of update, I usually just factory reset said device. Now, for starters, I do have a micro sd, on which I store all my data. So, instead of wasting time trying to find out the culprit app/update, I hit factory reset. Cleans up everything I don't need, frees more space and the time required to reinstall all my apps is just around 5 minutes. For example, I had this phone for 2 years and had 10 factory resets so far.
have you contacted your carrier yet? if your phone keeps showing 'not registered' error message then it's likely that SIM should be replaced or the carrier side made some sort of error from their end and keeps dropping your phone from being recognized as registered.
I've seen one case that the phone was not listed as US device during an update and pretty much de-registered some people's phones. Random stupid things do happen
I think I might have fixed it by deleting system cache. Also did a forced restart. It is an intermittent problem.
Fytdyh said:
If I find my device behaving in a weird way after any type of update, I usually just factory reset said device. Now, for starters, I do have a micro sd, on which I store all my data. So, instead of wasting time trying to find out the culprit app/update, I hit factory reset. Cleans up everything I don't need, frees more space and the time required to reinstall all my apps is just around 5 minutes. For example, I had this phone for 2 years and had 10 factory resets so far.
Click to expand...
Click to collapse
For me, just a restart is enough to make my phone better to use and I do it weekly once!
Maskman_101 said:
For me, just a restart is enough to make my phone better to use and I do it weekly once!
Click to expand...
Click to collapse
So you actually keep the phone 24/24 powered on? I turn off mine every night.
I leave my phone on always. Usually restart once a week.
Issue returned. It is just so random. I cleaned and reseated the SIM card. If I get time I will visit the Verizon store tomorrow.
I would think it's something software issue that samsung engineers need to look into.
If you haven't already, submit error report after seeing the issue again.
Samsung members app > get help > error report
Thanks, I will do that.

Bootloop: safe mode and download mode not working

So, my Samsung Galaxy A10 got into a bootloop and I'm 90% sure it was caused by short storage, because seconds before it started I saw the storage was full. I've had a similar problem before, where my phone would randomly reboot and stop when I clean up some space, but now it just locks itself on a bootloop and freezes on the Samsung logo.
I tried entering Safe Mode, but my phone just won't load it no matter how many times and how many buttons i press. Alright, "let's try Recovery Mode", i thought, but it was also very hard to do because the buttons wouldn't work most of the time. I managed to enter it around 4 times in a span of 3 hours and I got two different screens. One screen was what I believe to be the standart, with options to clear cache, factory reset and etc. The other one only had the option to clear app data, no idea why it changed or what triggered it. In these few instances where i could access the Recovery Mode, I tried clearing cache, repairing apps and clearing app data, but nothing worked.
I can't turn off my phone either, I tried holding the power button for almost a minute with no results. Maybe that's why the recovery mode didn't work...? Right now I'm waiting for my phone to run out of battery and see if it helps.
Also, one thing that is kinda concerning... everytime it reboots, before the Android logo appears, the screen glitches for a millisecond in a vibrant color.
Please, is there any way to fix it without losing my data? I'm sort of a noob so I have no idea how bootloaders and similar things work, I'd be really thankful if you guys could help
Welcome to XDA
Meh... why isn't your data on a SD card?
If you used a SD card as a data drive... you be able to do a factory reset and not lose critical data.
If you can't connect with the PC and you can't get into safe mode I don't see how you can recover the data. Maybe someone here has a plan for you...
blackhawk said:
Welcome to XDA
Meh... why isn't your data on a SD card?
If you used a SD card as a data drive... you be able to do a factory reset and not lose critical data.
If you can't connect with the PC and you can't get into safe mode I don't see how you can recover the data. Maybe someone here has a plan for you...
Click to expand...
Click to collapse
Thanks! Yeah, no SD card for me
Draining the power didn't help, but I figured out why the buttons didn't work: I was supposed to press them when my screen started glitching, not on the android logo (leaving this info here in case someone else has the same problem). Still unable to access safe mode tho, only recovery.
Welp, most of my data was only personal things and at least I can backup some stuff with my google account, so I did a factory reset. Now it's working again, which is great, I just wanted my phone back honestly :,)
Lik_2345678 said:
Thanks! Yeah, no SD card for me
Draining the power didn't help, but I figured out why the buttons didn't work: I was supposed to press them when my screen started glitching, not on the android logo (leaving this info here in case someone else has the same problem). Still unable to access safe mode tho, only recovery.
Welp, most of my data was only personal things and at least I can backup some stuff with my google account, so I did a factory reset. Now it's working again, which is great, I just wanted my phone back honestly :,)
Click to expand...
Click to collapse
Boot loops are tough. Sometimes after a couple tries it may go into safe mode but don't count on it. Another question is what caused it, a poorly coded or incompatible 3rd party app running at start up? You don't want a repeat. It may have been a single event upset that corrupted the user data partition, these are rare but can happen.
Get a SD card and use it as a data drive, everything you need to do a complete reload should be on it including installable copies of all your apps. A full reload with no internet connection can be done like this. Since all the data is already on it for a reload, no time is wasted reloading data.
The SD card is a valuable asset if you use it correctly.

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