S22+ on Verizon (Locked). I’ve had the phone since launch with no major issues. I received the March update on Friday the 18th. Since then, I have lost my network at least once every day. I get the message “Your phone’s not registered on a network so you can only make emergency calls.” Restarting or toggling Airplane mode on and off will correct it temporarily. I’ve gone into Settings>General Management>Reset, and reset the network settings, but that hasn’t corrected the problem. Anyone else with this issue? What else can I try?
bilbo60 said:
S22+ on Verizon (Locked). I’ve had the phone since launch with no major issues. I received the March update on Friday the 18th. Since then, I have lost my network at least once every day. I get the message “Your phone’s not registered on a network so you can only make emergency calls.” Restarting or toggling Airplane mode on and off will correct it temporarily. I’ve gone into Settings>General Management>Reset, and reset the network settings, but that hasn’t corrected the problem. Anyone else with this issue? What else can I try?
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Click to collapse
Have you tried a factory reset? That's usually recommended after each update
The only time I do that is after an Android version update. The phone is only a month old, and this is the first update. I will if nothing else works.
So every month when you get a security update you do a factory reset and set up your phone again, reinstalling your apps?
never heard of that issue, normally you wouldn't factory reset after a security update. maybe try clearing cache in recovery mode?
bilbo60 said:
S22+ on Verizon (Locked). I’ve had the phone since launch with no major issues. I received the March update on Friday the 18th. Since then, I have lost my network at least once every day. I get the message “Your phone’s not registered on a network so you can only make emergency calls.” Restarting or toggling Airplane mode on and off will correct it temporarily. I’ve gone into Settings>General Management>Reset, and reset the network settings, but that hasn’t corrected the problem. Anyone else with this issue? What else can I try?
Click to expand...
Click to collapse
try to download last stock firmware and flash from odin
Fytdyh said:
Have you tried a factory reset? That's usually recommended after each update
Click to expand...
Click to collapse
Just a regular restart is enough after an update why do we have to factory reset each time??
Maskman_101 said:
Just a regular restart is enough after an update why do we have to factory reset each time??
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Click to collapse
If I find my device behaving in a weird way after any type of update, I usually just factory reset said device. Now, for starters, I do have a micro sd, on which I store all my data. So, instead of wasting time trying to find out the culprit app/update, I hit factory reset. Cleans up everything I don't need, frees more space and the time required to reinstall all my apps is just around 5 minutes. For example, I had this phone for 2 years and had 10 factory resets so far.
have you contacted your carrier yet? if your phone keeps showing 'not registered' error message then it's likely that SIM should be replaced or the carrier side made some sort of error from their end and keeps dropping your phone from being recognized as registered.
I've seen one case that the phone was not listed as US device during an update and pretty much de-registered some people's phones. Random stupid things do happen
I think I might have fixed it by deleting system cache. Also did a forced restart. It is an intermittent problem.
Fytdyh said:
If I find my device behaving in a weird way after any type of update, I usually just factory reset said device. Now, for starters, I do have a micro sd, on which I store all my data. So, instead of wasting time trying to find out the culprit app/update, I hit factory reset. Cleans up everything I don't need, frees more space and the time required to reinstall all my apps is just around 5 minutes. For example, I had this phone for 2 years and had 10 factory resets so far.
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Click to collapse
For me, just a restart is enough to make my phone better to use and I do it weekly once!
Maskman_101 said:
For me, just a restart is enough to make my phone better to use and I do it weekly once!
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Click to collapse
So you actually keep the phone 24/24 powered on? I turn off mine every night.
I leave my phone on always. Usually restart once a week.
Issue returned. It is just so random. I cleaned and reseated the SIM card. If I get time I will visit the Verizon store tomorrow.
I would think it's something software issue that samsung engineers need to look into.
If you haven't already, submit error report after seeing the issue again.
Samsung members app > get help > error report
Thanks, I will do that.
Related
OK, this is really weird - after getting the 4.2.2 update, my phone reboots itself every night, not 100% sure it's exactly the same time, but it's been while sitting in my pocket or on the table, not even in use. At first I assumed it was Zooper, which I had installed right after the update, but I disabled it yesterday and got the reboot again tonight.
I even checked my Tasker to make sure some auto-reboot profile hadn't installed itself!
Any hints about how to diagnose this? Do I have no choice but to remove apps one by one? Most of the apps I run are the same ones I run on my TF300 tablet which also has 4.2.2, so don't know if it could be an app.
Did it again tonight and it is the exact same time - 9:19pm It's also interesting is that this is about the time of day I did the update to 4.2.2 It's like some daily thing going on. It must be some new app applied by default by the update, I've disabled some of the obvious new apps.
Does anyone know if I do a factory reset will it go back to 4.1 (which worked fine for me), or will it stay at 4.1?
PhysicalEd said:
Did it again tonight and it is the exact same time - 9:19pm It's also interesting is that this is about the time of day I did the update to 4.2.2 It's like some daily thing going on. It must be some new app applied by default by the update, I've disabled some of the obvious new apps.
Does anyone know if I do a factory reset will it go back to 4.1 (which worked fine for me), or will it stay at 4.1?
Click to expand...
Click to collapse
the Factory reset will erase all ur Apps and will stay in 4.2.2 ......
Looks like this update has really screwed up my phone. After a couple of more nights of trying to disable more apps, and trying to catch the error with logcat (nothing that makes any sense in the log, no error or crashes preceding the reboot) I decided to factory reset.
It rebooted again tonight, about 24 hours after the factory reset.
Also, intermittently now the power button will not suspend the phone, though I can hold it and reboot, I don't know any other way to put it to sleep.
Looking at the log some more, the only thing that gives any hint is that there was Location Services activity before the crash. Googling around about my problem showed there was a bug in Location Services early in 4.2 but the claim was that it was fixed. I guess tomorrow night I'll try turning off Location Services as well.
PhysicalEd said:
Looks like this update has really screwed up my phone. After a couple of more nights of trying to disable more apps, and trying to catch the error with logcat (nothing that makes any sense in the log, no error or crashes preceding the reboot) I decided to factory reset.
It rebooted again tonight, about 24 hours after the factory reset.
Also, intermittently now the power button will not suspend the phone, though I can hold it and reboot, I don't know any other way to put it to sleep.
Looking at the log some more, the only thing that gives any hint is that there was Location Services activity before the crash. Googling around about my problem showed there was a bug in Location Services early in 4.2 but the claim was that it was fixed. I guess tomorrow night I'll try turning off Location Services as well.
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Click to collapse
The update may have screwed up somewhere in the middle, you could try to re-ruu your phone or unlock the bootloader and flash a custom rom, also the thing about the power button not putting the phone to sleep or doing anything than reboot on long press happened to me on each and every custom rom and I never did any OTA, got my phone, unlocked bootloader and flash away from sense, my hboot is still the one that it came with, but for me that thing happens really randomly, like once every 1 or 2 weeks, and when that happens for me the volume buttons stop working also till reboot, I was thinking I was the only one facing it so I kinda decided not to talk about that as I saw no one say anything about it, but I am also one of those for who the phone turns off exactly when my phone goes to 6% battery whatever I do, on whatever rom I am and even in the recovery, so I was thinking that maybe vodafone modified something on it, that's an other reason I didn't say anything about the buttons becoming unresponsive...
So what I would recommend is to re-ruu your phone or go to a custom rom (or if none solves anything the phone may have some kind of hard brick).
Just to help out anyone else who ever has this problem.
It was not location services.
I can see clearly in two logs an HTC process crashing. This seems to cause a cascade that leads to reboot.
I contacted HTC tech support, they suggested I boot up in a recovery mode and try to wipe data cache. They were surprised to find that attempting to do that caused a reboot.
So as Ranomez suggests above, they want me to re-do the update with the RUU when they release it, which they said would be "soon" last weekend.
On the other hand, my battery life after this update is fantastic, so I've decided I can live with this to not have to worry about recharging by mid-afternoon!
Just encountered a little problem today. From the beginning: My Note 3 was rooted/TWRP'd running Vision X 3.0. Gave my wife my new G3 and took the Note 3 back. When I wiped her data in TWRP and restored a backup (same ROM) the 4GLTE icon started flashing on and off. I wiped complete again, installed a new ROM and did the same. Then I Odin'd to the new update. Same issue. I did encounter an issue with switching the phones earlier in the day. I had to get Sprint to do it via chat due to the Note 3 not being deactivated/reactivated correctly when I tried through the site. So I am guessing it could be a bad SIM card or they muffed something during activation. It will at times stop flashing and give me full LTE, but if I reboot or shut the phone off/back on it starts flashing again and the phone gets warm. It will sometimes stop/start if I mess with Connections Optimizer too, either checking or unchecking. Appears to be trying to connect to LTE but something is preventing it from locking on. I would appreciate it if anyone that has run into this before can give me some ideas. I do have a service center in town, and will go in the AM if I cannot find a solution anywhere else. I have never encountered this before.
Also in settings for data, Mobile State flashed between Connected/Disconnected and Mobile Network Type flashes between LTE/Unknown along with the LTE icon in status bar.
Tried killing data and all that. Airplane mode etc.. Sprint service center says it may happen when updating and will calm down in a couple of days..I don't think it was the update since I didn't update until after it started.
Also failed to mention when I switch to CDMA only in Data settings it will stay on 3G and doesn't flash. Has to be an LTE issue. And it is not the towers in the area because the G3 is fine.
Since it's broke anyway, going to Odin NC5 and see what happens. Tried freezing Connections Optimizer and flashing a new Kernel but didn't work either.
EDIT: Nope. That didn't work either. Ugh
Apparently it was a Sprint issue. Had to let it ride for a day or so and now back to normal. LTE is good again. Was an issue on their end when something went wrong during the phone swap.
Had this same problem with my Galaxy Grand Prime and rebooted in safe mode and it stopped. Safe mode disables all 3rd party apps. It is a 3rd party app causing the problem. I had to turn phone off, turn back on and hold volume down button after seeing Samsung logo popup, then wait for the safe mode to appear in lower left corner and release the button. Flashing stopped after that. Turned safe mode off and its still good so far. Hope this helps someone!!
I bought the Nubia Z5s a year ago when I was living in China for half a year. the phone worked fin for me until about last march. At that point the screen simply stopped working. I disregarded the phone for a while and started using my old HTC One X again.
About a month ago I ordered a new screen for the phone from china, and installed it. All went well, the phone turn on again nog problem. I turned the phone on for the first time last Sunday afternoon. Put the SIM card in on Monday morning at around 8 AM before I left for work (I did use the WiFi on Sunday to download apps and such).
At exactly the moment I turned on my SIM (phone and data) the phone gave an error message: "Unfortunately, SystemUI has stopped". It gives me the options OK and Report, but both options do not end the endless appearance of the message. After a few reboots, and switching back to Airplane mode I got the phone to work again. I then searched the internet, and it told me to delete my Cache Partition. Now I use Stock Mod (with google services) so I have no idea how to use CWM nor do I know how to boot this phone into recovery mode (tried a few combinations). So I just went into the Settings>Apps menu and started clearing specific app caches. That seemed to work, did not get the error again.
The next day, again around 8 AM the same thing happened. This time the message was more persistent, harder to get rid of. Took me a dozen reboots and connection top my laptop to clear the message. Wednesday, same thing happened, again around 8 AM. Tried updating to latest version of the software, worked for a day.
Yesterday (Thursday) again around 8 AM same message. This time it would not go away. tried for over 3 hours. Reboots, connecting to PC, the whole works. So I tried a factory reset (did not erase data) worked, again for a day. 8 AM this morgning (Friday). same error message. Not been able to get rid of it yet. So I am guessing there is some corrupt app or service running every day around 8 AM (not a big believer in coincidence ). Is there any way to find out what process is causing this error? Or does anybody know something else I can try?
EDIT: I am able to preform some actions on the phone between the OK clicking (about a tap/swipe per time)
Tried resetting phone with erasing phone data this time. Still didn't work. Now trying reset without installing Google Services Framework. Am trying to determine if the phone has a problem with my service provider.
So after messing with this phone for the last few day I decided to do a full reset and wipe everything clean. I did so and after going through the set up process I couldn't get to the home screen. I just kept getting the error that touchwiz stopped. Luckily the restore loaded nova so I could get to the home screen to try and figure this out.
I tried everything from clearing data from the apps menu to booting into recovery and clearing cache. I Googled the error and found nothing I hadn't tried. I then did another master reset and it still won't load to touchwiz home.
Not sure what to do other than exchange the phone. Anyone have any idea?
verks said:
So after messing with this phone for the last few day I decided to do a full reset and wipe everything clean. I did so and after going through the set up process I couldn't get to the home screen. I just kept getting the error that touchwiz stopped. Luckily the restore loaded nova so I could get to the home screen to try and figure this out.
I tried everything from clearing data from the apps menu to booting into recovery and clearing cache. I Googled the error and found nothing I hadn't tried. I then did another master reset and it still won't load to touchwiz home.
Not sure what to do other than exchange the phone. Anyone have any idea?
Click to expand...
Click to collapse
Hey there,
I'm having the exact same issue and am BEYOND frustrated because usually I can find an answer on Google but it seems like no one seems to know what causes this, but many people have the problem. Did you happen to find a solution?
Brand new S6 Edge. Out of the box.
I've got this issue too.
Here's the steps I took.
No mobile connection as waiting for carrier to transfer account to new sim.
Connected to wifi.
Touched my S4 to the back to transfer accounts. Entered Samsung account details, requested restore.
Restore completes.
Set up finger print password.
Touchwiz has stopped error. Click OK. It repeats. again, and again.....
Power off, power on. Still get the touchwiz error.
Great out of the box experience. This is not good at all.
I don't know about the warranty in your country.
My advice is just reinstall the stock rom. It will clean all the problems.
My compromise so far...
The only way I've been able to use my phone so far in the last 12 hours since taking it out of the box is to set it up in "Easy Mode", which for a seasoned android user is not fun, but makes the phone usable. If not for that, I'm having the exact same problem with the error message and not being able to even get to my home page. Since turning my phone on I haven't seen my pages in standard mode yet. Hopefully I'll be able to contact someone today about this since I got the phone set up pretty late last night before noticing the error.
Hi there fellow S6 edge owners.
my version of Samsung S6 Edge is Hong Kong's G9250, only got this phone two days, ago, I used to have an HTC One m7 and always rooted with custom roms, but seems like Samsung has done a great job this time, I am going to stick with stock rom for now.
Strange things happened to me after I purchase from the store and with the helpful staff from the samsung store helping me setting up this beauty. Not long later after I walk out of the store the Following message from Security Log pops up: "Unauthorised actions have been detected. Restart your device to undo any unauthorised changes"
So I restart my phone, thinking it's no biggie, but the message would reoccur any time in between 30 to 2 hours, or when I am updating and installing apps as a new phone. I didn't transfer any old contents, nor having install any apk manually. The rom is stock as it can be.
So I factory reset it, and the same message would keep popping up, I scan my phone using the security app and no threats were found, but I had to restart my phone to make the notifications goes away, I start to suspect there might be something wrong with the rom itself or the kernel, so I decide to Factory reset it in under 6 hours of purchase, after booting on and signing in, the message would come up again!!
So I took it to the store, and asked them have they seen this? One of the manager said you need to cleared the app preferences and clear the credentials. I also updated the security policy myself. but still no luck. So they gave me a new one, with in 20 minutes of setting up, the message "Unauthorised actions have been detected. Restart your device to undo any unauthorised changes" Comes up again.
I am just wondering if any other is experiencing any similar issues? This is getting annoying.
same issue
Im having the same issue with Australian stock.
I too am having the same issue on Australian stock. :/
I'm having the exact same issue with Hong Kong stock. Tried everything from reinstalling to clearing the app preferences.
Has anyone found a solution to this annoyance? I don't like these notifications popping up every 5 minutes!!
If youre rooted, Use TitaniumBackup and freeze "SecurityLogAgent"
it'll get rid of those popups
Sent from my SM-G925V using XDA Premium 4 mobile app
Same problem
Norwegian Phone. Same problem. Notification every 5 min or so.
Ekjord said:
Norwegian Phone. Same problem. Notification every 5 min or so.
Click to expand...
Click to collapse
same problem here as well
So, I was faced with the same problem as you all above. I did a bit of research and speculate (I'm still not 100% on this) that this security bug is linked with the keyboard Samsung has preinstalled on the device. Try disabling it, using another keyboard, or just disconnecting it from any network it may use (mainly to update your dictionary regularly.)
What I did exactly:
-Reboot phone into recovery, wipe cache partition, factory reset.
-Start up phone, security threat came after a few minutes, before anything was installed.
-Restarted phone through security to reset kernel
-On startup, disabled keyboard and enabled swiftkey. Scanned, result: secure.
-Enabled keyboard, but disabled all features. No problems. Scanned, result: secure.
-Enabled features one by one, no problems yet. No problems. Scanned, result: secure.
-Reset keyboard settings. Scanned, result: secure. After a few minutes, security was triggered.
As I said, this may or may not be related, but this is the first time I've been seeing my phone as secured since I bought it.
I read somewhere that the problem is known.. and should be fixed in an update...if you are rooted you know what you have to do
Had the very same problem which disappeared with the update to 5.1.1. Have a couple of colleagues who suffered as well as the update cleared it up. Unfortunately from what I've read 5.1.1 kills the prospect of rooting without triggering Knox... Should have done more research before rushing to update...
Cloudyherb said:
Hi there fellow S6 edge owners.
my version of Samsung S6 Edge is Hong Kong's G9250, only got this phone two days, ago, I used to have an HTC One m7 and always rooted with custom roms, but seems like Samsung has done a great job this time, I am going to stick with stock rom for now.
Strange things happened to me after I purchase from the store and with the helpful staff from the samsung store helping me setting up this beauty. Not long later after I walk out of the store the Following message from Security Log pops up: "Unauthorised actions have been detected. Restart your device to undo any unauthorised changes"
So I restart my phone, thinking it's no biggie, but the message would reoccur any time in between 30 to 2 hours, or when I am updating and installing apps as a new phone. I didn't transfer any old contents, nor having install any apk manually. The rom is stock as it can be.
So I factory reset it, and the same message would keep popping up, I scan my phone using the security app and no threats were found, but I had to restart my phone to make the notifications goes away, I start to suspect there might be something wrong with the rom itself or the kernel, so I decide to Factory reset it in under 6 hours of purchase, after booting on and signing in, the message would come up again!!
So I took it to the store, and asked them have they seen this? One of the manager said you need to cleared the app preferences and clear the credentials. I also updated the security policy myself. but still no luck. So they gave me a new one, with in 20 minutes of setting up, the message "Unauthorised actions have been detected. Restart your device to undo any unauthorised changes" Comes up again.
I am just wondering if any other is experiencing any similar issues? This is getting annoying.
Click to expand...
Click to collapse
I am in ontario and i had the edge from a month ago and unfortunately broke it but got a new one last night in the mail and now this issue is happening to me. My first edge ive had for a month has never given me this warning before super annoying and im not reseting a bunch of ****. Was hoping thered be a disable option for the security grrr... i guess hope an update fixes this.