Missing/Delayed Texts - Motorola Photon 4G

Hi,
Ever since i switched from the Evo 3D to the Photon, i've been having an issue where a bulk of my texts don't show up till i reset the phone. It's sporadic when it happens. There doesn't seem to be a rhyme or reason. I'll have a conversation and miss about 1/2 of their texts or all. Then i reset the phone and 20 texts appear. I used to think it was my air rave (had texting problems previously with it), but i shut it off days ago and the problem happened again yesterday.
I just did a quick update PRL and profile to see if that helps. I did not have this problem with the Evo 3D, only the Photon (happened 3 separate times so far in 2 weeks).
Has anyone else had this problem? Any possible solutions?
Thanks

Last ditch effort bump in hopes of a solution.

I've been having the same problems. I also just switched from the EVO 3D, had the MoPho for a couple weeks now

http://forum.xda-developers.com/showthread.php?t=1248933
Try updating your profile and removing 3rd party text messaging apps. See if that fixes it.

my2cents said:
http://forum.xda-developers.com/showthread.php?t=1248933
Try updating your profile and removing 3rd party text messaging apps. See if that fixes it.
Click to expand...
Click to collapse
Thanks. I updated my profile and prl. So far so good.

keen77 said:
I've been having the same problems. I also just switched from the EVO 3D, had the MoPho for a couple weeks now
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Click to collapse
Also having the same problem. Started about a week ago (have had the MoPho since release.)
eric

Its third party text apps that cause it
Sent from my MB855 using xda premium

I just had this happen to me yesterday. Had to reboot the phone for the texts to appear.
I am not using any 3rd party messaging programs.

Sprint is having net work issues all over the US for the the lasr couple of weeks. There was a solar flare on 8/09/2011....the largest ever....this could have impacted Sprint's net work.....The Sprint forums has many many post in relation to this issue on all brands of phones!

My daughter had this problem at the beginning of the week with her Optimus. Sounds like it maybe a network thing?

Anyone having this problem again/still? All of a sudden I am not getting any text messages. I am on official stock, but I am rooted. No third party texting apps.

Its sprints network not your phones. If you check the official sprint forums you will see its happening on all phones. It was happening to me with my evo shift also.

OK. I switched to a wifi connection and then I started to get my text messages. I don't know if that is a real solution or coincidental, but it worked. My wife does not have any issues with her blackberry...

that's because blackberry is on a different system than sprint is even though its all thru sprint
Sent from my MB855 using XDA App

Related

SMS probs?

Anyone else having problems with their texts being not delivered to their photon? The last 2 days ive gotten tons of texts that were sent day(s) before.....this only happens when I reboot. I cannot figure out why....anyone else having this problem?
unsane said:
Anyone else having problems with their texts being not delivered to their photon? The last 2 days ive gotten tons of texts that were sent day(s) before.....this only happens when I reboot. I cannot figure out why....anyone else having this problem?
Click to expand...
Click to collapse
I've had this problem over the last few days. Not only do I receive the texts days after they were sent, but I've gotten duplicates, each with separate date/time stamps. I'm guessing it has to do with roaming in/out of data coverage, but not sure.
eric
Roaming in and out of coverage would make sense.
It happened to me once. I rebooted and got 27 messages
Sent from my MB855 using XDA Premium App
I've noticed it happening to a lot of my friends the past few days, not just on the photo. Sprint may have been experiencing a hiccup, yesterday was horrible but today seems to have cleared everything up.
Sent from my MB855 using xda premium
I was having the same problem. Could receive but not send. I deleted Gosms and everything was working again.
Sent from my MB855 using xda premium
Sprint network issue is normally the cause. Search your areas listings and i bet there was some outage or something they were working on.
I have seen this behavior across many phones and networks so it would be hard to me to think its down to the phone.
If you continue to see the same issues, see if they can reprovision your phone. I remember phones always acting up on me when id switch around to new phones. id also go ahead and make sure your phone is up to date with everything and then giver her a good ole restart. Honestly, a restart is one of the healthiest things for many electronics. just like takin a shower in the morning, it gives a new good fresh start.

MMS not downloading

I have three MMS messages (received last night and today) that show as "downloading" in the stock messaging app as well as GO SMS. Is anyone else having any issues and/ or is there a way to force the download? I can't say I've seen this on any of my previous devices.
Yep, same issue. I also today had to restart the phone because I was getting all of my text messages in Google Voice, but none were actually showing up on the phone. They all got delivered after restart.
My MMS is still "downloading" after a week.
Weird. Mine is working just fine. Doubt it's a widespread issue, or we'd hear more about it.
sent from my Evo LTE, usually.
I am located in North Jersey, and I have been having the same issue. Running HTC EVO. Sprint's network has been blowing chunks ever since it put iphones into the mixture. Data has been horrible!
thank god it's not just me.. I'm having the same issue as well (using Go SMS) Even in the stock app sometimes they won't download.
I'm also connected to an Airave so I know it's not a network issue (even turned off the Airave and the issue is still here).
Even sending MMS takes forever both on and off my Airave - never had that issue with my 3D (my wife has it now and it has been running flawless)
yeah, mine is the same way.
The only thing I can tie it to is running wifi and mobile at the same time. But if I'm on mobile only it won't download if I have another data intensive app running such as streaming music. Fed up with it though.
Sent from my EVO using XDA
Ok well I turned off Wifi and rebooted and the MMS finally downloaded. This is an MMS from another sprint user too. WTF, Sprint is really sucking it lately. Yesterday I shut down and rebooted and finally I got the images that were not downloading.
cloves said:
Ok well I turned off Wifi and rebooted and the MMS finally downloaded. This is an MMS from another sprint user too. WTF, Sprint is really sucking it lately. Yesterday I shut down and rebooted and finally I got the images that were not downloading.
Click to expand...
Click to collapse
I'm having the problem with not receiving msm text messages only in my house .had my og evo and thinking it was going to fix with my new evo lte,no luck any clues.
Sent from my EVO using xda premium
I'm still having the same issue, I've tried turning off wifi then rebooting to no avail... Does anyone have fix that can be done in build prop for instance? I'd greatly appreciate any guidance.
Go into Messages, and click on the Settings icon. You will see an option to send and receive maximum size attachments, that may fix ur issue. I would also look into flashing xHausx's deodexed ROM, which includes the latest OTA and fixes, including a patch for WiFi and network connectivity. This stabilized my LTEVO. Good luck!
Sent From My S-OFFed, R00ted, 100% Tricked-Out HTC Evo 4G LTE via XDA Premium!
Uninstall go sms then try to dl your mms.
#Root-Hack_Mod*Always\=LTE

Busy signal type noise after making a call.

Sometimes as I'm making a call and am disconnected due to poor service or hanging up too quickly, my phone will get almost a busy signal. It won't stop until I've rebooted the phone. I'm rooted on viperrom but it happened even when I was 100% stock. Any ideas on what's causing it or a possible fix? Thanks!!
Sent from my EVO using XDA
I got that too before I was rooted
Have you had it again Lou?
Sent from my EVO using XDA
I have had this happen once just this weekend.
Sent from my EVO using XDA
Bumping. would like some light shed on this issue
Not sure this really helps, but I have seen this twice recently. Its quite annoying, though I can't complain otherwise. I thought my of evo was a good device, this thing is awesome and its still stock!
Sent from my EVO using XDA
I can confirm that my wife's phone has been doing this too, and hers is not rooted. I suspect it's a software issue, but the fact that it doesn't stop, when you shut down the phone, makes me wonder if it's deeper. I'm trying to decide what to do, because I was about to cancel the insurance, but not if i need it to replace a defective phone :/
jiber said:
Sometimes as I'm making a call and am disconnected due to poor service or hanging up too quickly, my phone will get almost a busy signal. It won't stop until I've rebooted the phone. I'm rooted on viperrom but it happened even when I was 100% stock. Any ideas on what's causing it or a possible fix? Thanks!!
Sent from my EVO using XDA
Click to expand...
Click to collapse
Are you using S-Off?
Stock rooted, happened to me a couple times, it is quite frustrating
Sent from my htc_jewel using xda app-developers app
This happens to me more than twice a day. Almost all calls placed from my house give me this tone. I'm past my 14 days, so I cannot return it for the sgs3. I honestly do not want to return the phone, but this is just ridiculous. Random 3g dropouts, an annoying tone on 50% of calls, and my phone will become unusually sluggish throughout the day. All of these problems are fixed with a reboot. It happens on stock and vipermod. I'm not sure about aokp or cm9. I cannot place a call with either of them. Anyway, I cannot believe a fix has not been released by htc/sprint. The xda community already has a fix for wallet. Sprint and HTC need to do something. My next purchase will be a nexus phone, after 5 HTC devices.
Wiretap
Poorly implemented federal wiretap. Go about your business as usual.
I got my phone on release date and never once had that happen until tonight. I noticed my signal was jumping in and out of roaming and everytime I tried to make a call, roaming or not, it did the busy signal thing. I called Sprint and they were looking into an issue with the tower I pull from. The same tower has gone down 4 times in the past 8 months, and everytime it goes down it is 3-4 days without service for us, it is getting really annoying.
Definitely not an HTC or evo specific issue. Had this happen to me a few times and the wife's s3 and a viper in the last few days
Turn off the roam guards. I had this same problem when I was on vacation. Once the roam guards are off you will be able to connect and not get that annoying busy signal.
Sent from my EVO using Tapatalk 2
I made a thread on this not knowing this one was existing.... I believe I pinpointed it only happens when and if u place the call your signal bars drop to none at that exact moment it does something within the modem and cause this tone of death I call it....
Nothing fixes it but a reboot.
HTC BETTER REALIZE THEY ARE PISSIN PEOPLE OFF, THEY BETTER FIX THE SIGNAL Issue before people return this thing..other than that love the phone..
I truly believe half of it has to do with slow network and weak towers Sprint is just trying to catch up after all these years
Sent from my EVO using xda app-developers app
I'm getting them also with every Rom I have tried. I'm on the EVO 4g lte. I have asked about this problem a lot and no one seems to answer.
sent from my EVO 4G LTE
nate.spangler said:
Definitely not an HTC or evo specific issue. Had this happen to me a few times and the wife's s3 and a viper in the last few days
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one_love_420 said:
Turn off the roam guards. I had this same problem when I was on vacation. Once the roam guards are off you will be able to connect and not get that annoying busy signal.
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Click to collapse
My phone is doing this with the roam guard off, and when I have 6/6 or 5/6 bars. Service at my house is very spotty, and 5 out of 7 calls will fail. In areas that I have good service about 50% of calls fail. I never had this problem with my EVO 3d, and my father has never had this issue with his EVO 4g. I'm ready to take this phone back. It's ridiculously annoying, and the only way to fix the issue is to reboot the phone. Also, I'm frequently not receiving calls in areas where I should be getting "good" service. This is obviously an issue with both HTC and Sprint.
On top of this issue, I keep nit getting phone calls. My wife calls me twice everytime she calls and the first one almost never rings. Who knows how many calls I don't receive in a day.
Sent from my EVO using xda premium
durandetto said:
On top of this issue, I keep nit getting phone calls. My wife calls me twice everytime she calls and the first one almost never rings. Who knows how many calls I don't receive in a day.
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Click to collapse
Same here. I've had a few clients tell me they've been trying to get a hold of me, which is a bad thing. Anyway, I contacted Sprint, and the rep told me to take it to a corporate store to swap phones -- something I don't really want to do. She informed me that this issue is not widespread, however, I've been reading about the issue on a few different forums.
Edit: for some strange reason I haven't had this problem in a day or two. Hopefully it stays this way.

Resolved: Anyone having issues with Text Messaging?

Non of my SMS are being delivered today. Anyone else having this issue?
EDIT: Having the same issue with whatsapp messenger as well.
99.5% chance its sprints towers. Update prl and profile, reboot, wait it out. Your surrounding towers are probably being worked on. It's one of Network vision "side effects"
Sent from my EVO using xda premium
Simple PRL and profile update will fix it 99% of the time
Any other ideas? I've done many PRL updates and profile updates, hard boot and soft boot and went from tower at my work to tower at my house about 45 minutes apart, and SMS still not going through.
My phone is working fine in terms of data and phone calls etc, just no SMS. Whatsapp seems to have fixed itself as well.
I've had really annoying texting issues. Probably been my biggest issue with this phone -- I guess it could be due to network vision upgrades, but it started happening right after I purchased my EVO 4G LTE. Mine hang sometimes, then other times it'll send the same message 10 times.
The only issue I've had to where it just won't send at all, even after a restart, is with my airave. I've had it happens a few times -- my texts will hang indefinitely (arrow animation never stops) until I unplug my airave.
I had issues with sms not sending today also. But I'm sure its b/c of them working on the towers LTE.because about 3 times since last Saturday I had LTE for like 5 minutes or so then gone.but sms working again now.
sent from my EVO LTE
It's the network upgrade guys. Coincidence or not, it's the upgrade. Everyone has complained about this and it's always the same explanation.
Do you have to call your voicemail to get your texts?
Sent from my EVO using xda app-developers app
PsiPhiDan said:
It's the network upgrade guys. Coincidence or not, it's the upgrade. Everyone has complained about this and it's always the same explanation.
Do you have to call your voicemail to get your texts?
Sent from my EVO using xda app-developers app
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Click to collapse
Oh, okay. Color me convinced.
Funny you post this, mine are not working well this afternoon.
Just curious, are you guys using stock or custom rom?
Stock.
Anyways, I called up sprint and they were able to help me out. At first he said there was a cell site that was being worked the tech did the troubleshooting, asked me to reboot and I am able to send and receive test messages
Out of the blue I'm now unable to send text messages. :crying:
I can still receive them, just can't send them. Hopefully it's something on Sprint's end and it works itself out in a days time.
I found out I was unable to make calls as well. I restored a few previous Viper 4G nandroid backups to see if that would help, but no luck. I finally restored all the way to the stock rom w/ root and I was able to make calls again. A fresh wipe and install (not restore) of Viper 4G and I was back to not being able to make calls. Guess it's stock rom for me for awhile. Classes started today and I won't have as much time to play.
And stock pooped out too. Must've been a fluke earlier.
Things now work again. The fault is all on Sprint's end. Stupid Sprint...
I hope there's a silver lining and it means I'm getting LTE sooner than later!
Its network congestion most likely, in my experience sudden roaming or network dropping in and out in a well covered area means repair or upgrades which now that I think about it could affect text messages as well

[Q] Abnormal Reset?

my wife finally took the latest OTA yesterday on her stock unrooted Evo LTE and keeps getting "Abnormal Reset - would you like to tell HTC?" errors. also she says that her text messaging is messing up. ppl not getting the texts she sends. any advice on how to fix these issues?
I get the abnormal resets, and finally just turned off the notifications for it in settings>about phone. I believe it's a known issue. As far as the texts go, is she using stock? I'm using Chomp and I'm not having this problem, but some of my friends do on occasion. It would happen with stock and 3rd party apps. Makes me think it's Sprint.
Sent from my EVO LTE using Tapatalk 2
Same thing here happened 2 weeks ago on my moms evo 3d and my lte.
Cyrene said:
I get the abnormal resets, and finally just turned off the notifications for it in settings>about phone. I believe it's a known issue. As far as the texts go, is she using stock? I'm using Chomp and I'm not having this problem, but some of my friends do on occasion. It would happen with stock and 3rd party apps. Makes me think it's Sprint.
Sent from my EVO LTE using Tapatalk 2
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Click to collapse
thanks i will shut off the notification for now until a fix comes out. about the texts she has the same issue with stock messaging app and gosms.
bobprobert said:
thanks i will shut off the notification for now until a fix comes out. about the texts she has the same issue with stock messaging app and gosms.
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I think Sprint is having issues with their network in your area. I keep getting multiple texts (sometimes 10 or more) from friends who live in the Cape. They might be upgrading their towers for LTE which could cause the texting problems.

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