[Q] Remove ActiveSync profiles? - HD2 Windows Mobile 6.5 Q&A, Help & Troubleshooting

Have a HD2 which appears to have been setup for the same Exchange e-mail account twice, by the looks of it once using WMDC but not fully removed and not in partnership with any PC anymore and the other setup on the device. Is there any way to remove both of these activesync Exchange accounts to start again as they are causing issues with each other like duplicating contacts etc. and having to manually sync the one that does work for e-mail.
Would ideally like to do this without hard resetting the device but can't figure out a way to remove an account in Windows Mobile - am too used to the Accounts & Sync options in Android
Thanks in advance.

futur1sm said:
Have a HD2 which appears to have been setup for the same Exchange e-mail account twice, by the looks of it once using WMDC but not fully removed and not in partnership with any PC anymore and the other setup on the device. Is there any way to remove both of these activesync Exchange accounts to start again as they are causing issues with each other like duplicating contacts etc. and having to manually sync the one that does work for e-mail.
Would ideally like to do this without hard resetting the device but can't figure out a way to remove an account in Windows Mobile - am too used to the Accounts & Sync options in Android
Thanks in advance.
Click to expand...
Click to collapse
It can be done on device in ActiveSync: Menu / Options / then remove any or each of the accounts. BUT most probably it will also remove all the PIM data from your device
it can also be done manually (no harm to PIM data) by removing all registry entries under the keys:
HKEY_CURRENT_USER\Software\Microsoft\ActiveSync\Partners
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows CE Services\Partners

Thanks for this, I remember trying to remove them in ActiveSync but the delete option was greyed out at the time
I will have another go and make sure I wasn't in the wrong bit and if not I will try the registry option. Cheers

I had the problem with active synch but i uninstalled it and then re-installed. Worked for me

Related

Dificulty with ActiveSync, support code:85010017

Hi,
Any body can help to resolve this issue? This is a persistent problem between my SPV M3100 and all computers and laptops around me!
Thanks
Anoush
Hi, try witj this fix from MS:
http://support.microsoft.com/kb/912242
Try deleting the partnership from both ends i.e from the device so also from teh computer or just run a repair of the ActiveSync.
2. Check the .PST file should be less that 750MB (Recomended)
3.Try a diffrent outlook profile.
SUCCESS
After 5 months of trying I have finally been able to get my wife's outlook calendar to sync with her HTC Touch Pro.
PROBLEM:
All we wanted was to sync the info on her Hotmail (er, Windows Live) account (mail, contacts, calendar) with her new 'smart' phone. Everything being Microsoft, this should be a piece of cake, right? Her Palm Pilot was able to do this 15 years ago, so one wouldn't think this operation to be too complex. Ohh, but enter Microsoft cluster**** world.
Windows Live does over the air sync mail and contacts quite nicely with Windows Mobile, no complaints there. Calendar, however, must only be for those wussy iPhone types. So, the solution is to buy Outlook (we got 2007), install it on a desktop. Then download Outlook connector, and sync Outlook with Windows Live. Now Outlook can be used to view Hotmail. We should be golden, right, with this unfortunate solution of having to cable-sync the calendar. Nope.
Every time the phone gets plugged in, WMDC gives the error 'Desktop Synchronization cannot be completed. Reduce your mailbox size by deleting some items and folders and try again Support Code 85010017'. Also, there was the problem of Outlook randomly locking up, and requiring a reboot to get it going again. My wife gave up trying to use Outlook, and just logged onto the website to do anything. It took a while to realize that it was after she plugged her phone in was when Outlook took a hiatus.
So, after researching, I tried all the tricks, and nothing worked. I was starting with a fresh install of Windows Mobile 6.5.x and a fresh install of Windows 7, so legacy data wasn't the problem, though I repetetivly tried completely removing all partnerships, removing WMDC and it's registry values, etc. I reduced my ost file from 200mb to 20mb (meg, not gig, how could it have a problem with that), to no avail. There wasn't even have a pst file.
SOLUTION:
When setting up a partnership using Windows Mobile Device Center (WMDC), when selecting Calendar, 'Sync Settings' would become active. From that, changing from 'past 1 month' to 'past 2 weeks' eliminated the 85010017 error code, and supposedly the sync was successful.
It just didn't appear to be successful, since no appointments were transferred to the phone. However, I found that if I created a new appointment, it would sync over (both ways). This led me to find that if I edited and saveD the existing appointments, it would sync over. Apparrently, it just doesn't want to sync existing events. So after resaving all her existing events, we now have success. And Outlook doesn't freeze anymore.
ALTERNATIVE:
So, one way to avoid all this hassle would have been to use Google Calendar Sync to sync her data to a Google Calandar, then add an ActiveSync Exchange serve to the Google Calandar, which would have provided over the air syncing of her calendar to her phone. So the chain would have been Windows Live> Outlook Connector> Outlook> Google Calendar Sync> Google Calendar> ActiveSync/Exchange Server on the phone> Outlook Mobile. Simple as can be, right? I did try this, and it does work well.
But my thinking was this was too much room for error, I would be better doing it the proper way and just syncing her phone directly to the computer with a cable and all Microsoft software. Silly me, I should have known that third parties can make more reliable use of Microsoft data than Microsoft can.
BONUS:
The one nice thing is I found a way around Windows Mobile limitation of only one calendar, sort of.
I wanted to have multiple calendars in Outlook, so we could have shared items on one (like bulk trash pickup) that both of us would see (I also have a WM phone, an HTC Touch Diamond), but I wouldn't have to look at all her daily events, and I wouldn't have to see hers.
So, the work around for two calendars is to use catagories in her Outlook, with one being a 'Shared' category. When she syncs her phone she gets all items on her phone, and can even create new events on her phone with categories. So she is good. Then I installed gSyncit on the desktop, which allows us to sync specific categories to a Google calendar. One calendar is free, and to do additional calendars would mean paying the $14.95 for the program, which I don't think was bad, even though I stuck with the one free one. Then, gSyncit is again installed on my work computer, again having those Google calendar events go to a Shared category. Then, all those events are nicely sync'd over the companies exchange server to my phone, again in categories.
Another way to get multiple calendars to sync with the phone would have been to use almost all of these same steps, but with OggSync replacing gSyncit and ActiveSync, but at $30 per year, there is no way I am going to pay that much for conveluted patch. Which brings me to the moral of the story:
DO NOT BUY A WINDOWS MOBILE PHONE:
It is the worst excuse for an operating system that I have seen since DOS. There is no way Microsoft should be allowing it to exist. It does more harm for them than good.
I've suffered through over a decade of God-awful Microsoft Word. I've suffered through the Vista. But WM is the elephant that broke the camel's back. After an eternity of being a Windows promoter, I am now telling everyone to avoid Microsoft at all costs. As the guy that everyone goes to for advice, I am now sending them to Apple, be it Mac or iPhone. Or Android. Or simply forgo the technology, you'll be better off without the extreme amount of maintenance it requires to keep Windows going.
Goodbye, Microsoft. You've past critical-mass, and can no longer function.
Goodbye, Microsoft. You've past critical-mass, and can no longer function.
Click to expand...
Click to collapse
I lol'ed.
Also, I agree. Did you know that live mail accounts (hotmail) don't support ActiveSync, M$'s own syncing protocol? GMAIL as well as most other email services support it, but microsoft's biggest email service does not.
If you would like to be entertained/depressed, check out
windowslivehelp.com/community/t/100579.aspx
It is a microsoft help forum thread which embodies the failure of microsoft. It gets funnier as it goes on.
My experience now.. HTC TP2 and ActiveSync
mikgyver said:
Goodbye, Microsoft. You've past critical-mass, and can no longer function.
Click to expand...
Click to collapse
I would like to quit MS too now - made a bad mistake to buy an new Touch Pro 2. After trying to sync with Blackberry Client for windows, which took me 2 days but was successful in the end - I tried to sync with 2 Windows XP Computers via ActiveSync 4.5. One works, the other doesn't - no chance. Can't see why - with the HTC Kaiser this worked - not really without problems over the years - but mostly it worked.
Now the trial to sync just contacts and calendar ends with "85010017" and I see afterwards that 1600 contacs are synconized but about 20 empty contacts are added and the caledar did only sncronize the Birthdays - so nothing, because the birthdays will come from the calendar.
Don't know how to go on..
Best regards,
Waka

need help! contact list wont sync after upgrade to new rom!

Please help! im dying without my contacts. this is what happened (typing with my 8525 so bare with me)
I had black satin on my 8525. I have done a couple rom changes and the contact list always resynced automatically everytime.
I had to reformat my computer but I had saved my WM_James_Klafe2 file.
a few days ago I reflashed my 8525 with a new rom and when I synced the phone to the laptop it created a new phone name and folder WM_Owner
when I try to sync contacts through activsync it says I need to disconnect phone, install outlook, run outlook and resync.
I haven't lost anything from reformatting have I? I had a microsoft office 2000 cd but its all scratched and won't install. I downloaded a trial version of student office but it didn't help my situation at all. and I didn't even see outlook in the office student 2007 edition anyway.
in the name of god please help im lost.
just now, with my 8525 disconnected from my laptop. I changed the name on my 8525 from WM_Owner to WM_James_Klafe2 which is what my cell was before and that's the name on the folder on my pc that is holding all my info.
but everytime I connect my cell to my pc via activesync it defults back to WM_Owner.
any [email protected]
Try this,
Copy the contents of you sync folder to another folder.
delete the partnership and create a new one.
sync with the new partnership.
then copy all the contents that you saved to that folder.
This worked for me....I sync between two laptops and do this quite often.
Hope that helps.....
kpin_it_real said:
Try this,
Copy the contents of you sync folder to another folder.
delete the partnership and create a new one.
sync with the new partnership.
then copy all the contents that you saved to that folder.
This worked for me....I sync between two laptops and do this quite often.
Hope that helps.....
Click to expand...
Click to collapse
still no luck. I tried it and it didn't change anything. still no contacts added to my phone.
I think it has something to do with me not having microsoft outlook installed to my computer but I don't know why it matters. I never used outlook anyway.
on activesync, "contacts" are not one of the "information types" that are sync'ed. On Activesync, when I go to Tools, Options, then try to select Contacts as an item to sync I get a message that says "Activesync cannot synchronize Email, Calander, Contacts, Tasks, and notes, because outlook is not installed on Windows PC. To Sync Email, Calander, Contacts, Tasks, and notes do the following: Disconnect the device, Install and run outlook, and then reconnect the device and try again."
I have outlook express on my pc but that doesn't seem to be good enough.
jimbo69ny said:
I have outlook express on my pc but that doesn't seem to be good enough.
Click to expand...
Click to collapse
Sorry dude - Contacts are stored within a file called "outlook.pst" on your PC and not in the syncronised folder(there is sometimes a backup file too called backup.pst), this is a file for Microsoft Outlook NOT Outlook express and it usually lives somewhere around c:/docs & settings/<profilename>/local settings/application data/outlook (varies a tad from OS to OS)
If you still have this file or a backup *somewhere* on your PC (use your search facility) and can re-install Outlook - then you will be able to import this file into Outlook and your contacts from the outlook.pst file will resync to your phone.
If you have deleted (or no longer have) this file on your PC - and you have not used something like PIMbackup on your Hermes then sorry - they've gone.
For information - Outlook contacts is a 2-way sync - ie, scrub your phone and it gets them from the PC. Scrub your PC and it gets them from your phone. Scrub both and they're gone for good unless you've made a backup of either one or the other. Same goes for email, calendar and tasks.
Mikeapollo said:
Sorry dude - Contacts are stored within a file called "outlook.pst" on your PC and not in the syncronised folder(there is sometimes a backup file too called backup.pst), this is a file for Microsoft Outlook NOT Outlook express and it usually lives somewhere around c:/docs & settings/<profilename>/local settings/application data/outlook (varies a tad from OS to OS)
If you still have this file or a backup *somewhere* on your PC (use your search facility) and can re-install Outlook - then you will be able to import this file into Outlook and your contacts from the outlook.pst file will resync to your phone.
If you have deleted (or no longer have) this file on your PC - and you have not used something like PIMbackup on your Hermes then sorry - they've gone.
For information - Outlook contacts is a 2-way sync - ie, scrub your phone and it gets them from the PC. Scrub your PC and it gets them from your phone. Scrub both and they're gone for good unless you've made a backup of either one or the other. Same goes for email, calendar and tasks.
Click to expand...
Click to collapse
I have same problem withy my trinity!
I constantlly get this message
"To Sync Email, Calander, Contacts, Tasks, and notes do the following: Disconnect the device, Install and run outlook, and then reconnect the device and try again."
Outlook is runing and i have imported contacts in it,but still this message!
I use win xp sp3,outlook express 6,activesync 4.5
On trinity is wm6.1 elegance!
I did soft and hard reset,reinstall activesync but still same situation!
When i open activesync on the trinity and go menu i can click only on Add Server Source,Connections and Connect via Bluetooth.
Options,Schedule and Status are greyed and can`t click on them!
jimbo69ny said:
just now, with my 8525 disconnected from my laptop. I changed the name on my 8525 from WM_Owner to WM_James_Klafe2 which is what my cell was before and that's the name on the folder on my pc that is holding all my info.
Click to expand...
Click to collapse
To fix this you need to go to settings>system>About>device ID. You can change the name of your ppc that way (or you can for the Hermes).
Cheers...
Awsome!
ultramag69 said:
To fix this you need to go to settings>system>About>device ID. You can change the name of your ppc that way (or you can for the Hermes).
Cheers...
Click to expand...
Click to collapse
I was having the same problem as TC, but that did the trick. Thanks Ultra!
sorry to invade this topic but i have a similar problem in the reversed form however .
i recently formatted my PC but being the idiot i am, i forgot to backup the *.pst file from the Outlook folder. now i still have all my contacts in my phone, but i wanted to know how to transfer them over to Outlook.
Resync to pc after installing outlook. When it asks if you wish to combine or replace items on pc pick combine. If you pic replace it will replace with all the contacts in outlook (none) and unless you have pim backup or another backup of your contacts you will loose everything...
Cheers...

HTC X7500 - http://go.microsoft.com/fwlink/?LinkId=72544.

HTC X7500 - http://go.microsoft.com/fwlink/?LinkId=72544.
Hello, I am facing a problem syncing the pocket with my PC.
Syncronization nevers ends due to the above error.
Don't know if tehre is something to do with the fact I have done the foirst connection of the pocket with another PC which is not the one I am using now.
If so, what can i do to correct it
My PC WVista business
My pocket WM6 V4.0
To syncronize I use Active Sync
Can some one give me a hand?
http://www.microsoft.com/windowsmobile/devicecenter.mspx
Windows Vista does not use ActiveSync but instead uses mibile device center. Use the link above to download and install. This will be the method to sync your X7500 with your Vista PC.
raskell said:
http://www.microsoft.com/windowsmobile/devicecenter.mspx
Windows Vista does not use ActiveSync but instead uses mibile device center. Use the link above to download and install. This will be the method to sync your X7500 with your Vista PC.
Click to expand...
Click to collapse
I am sorry Iof course I use WMC not ActiveSync. But the problem is allways. Has somebody the same issue?
I do too
I have this problem too. I've tried checking and unchecking "advanced network functionality" under usb to pc. I've tried deleting partnerships and creating new ones. I've tried changing my device ID. I've tried uninstalling and reinstalling wmdc. I've even gone into the pc registry and tried to delete all wm keys and then reinstalling wmdc. Nothing has worked. I wish someone could figure this out!
Jonathan
1) Delete the partnership on Athena and in the WMDC.
2) Restart the PC.
3) Create a new relationship
4) When the name for the device is suggested CHANGE IT from the one you choose for the last partnership.
5) Don't sync mobile favorites
it shoul be solved
and during sync, if isn't still solved, check opening activesync in you device, what is syncing whein it hangs..
Same problem for me
Dont know if this will help anyone but I have discovered a thing or two about syncing with Vista and Outlook 2007 with Exchange.
In Outlook 2007 you can set flags on emails (you can do this in 2003 as well, I know). Anyway, these flags are linked to Tasks and whilst you can sync ordinary tasks from your Outlook with no problem, as soon as you add a flag to an email, Vistas Mobile Device centre throws a bit of a wobbly and goes in an endless syncing cycle or throws up an error when syncing.
To resolve it is quite simple.....either don't sync tasks......or don't set flags on emails rather right click and drag the email in Outlook 2007 to the Tasks folder where you can create a proper task out of the email.
hope this helps
Sacha

Suggestions for PIM/Calendar solution

Okay so activesync once again trashed all my data. I'm now officially over activesync, outlook, and any other microsoft ****ty products which don't work.
Is there a PIM/calendar/notes/tasks solution for WM *and* windows that can sync between the two without loosing data and generally being a pile of ****?
Otherwise i'm about to start developing my own.
i too i'm looking for something ELSE that does not require to sync with Outlook.
similar issues.
i rather use 3rd part software
preferably something to sync to Google, or Yahoo directly without using Outlook, or Outlook express at all.
Mm. syncing with outlook would probably require a server connection (exchange?) or something. I dont know but even if i wrote a calendar app that could export it in a format that outlook/whatever could read, the issue is that microsoft has used idiotic collision detection for similar/same data.
My program will *NOT* do anything to similar/same data until the user actually selects which copy to propogate. Ie a choice of which copy is most recent, or perform a merge function (load a copy of each item with a unique ID onto the opposite device).
This is because im actually looking to 3-way sync. My work pc (sync over TCP/IP), my phone (which doesnt have internet-on-the-go, so it will have an offline copy - hence why merge function is necessary) and my home pc.

Sync With Google

Google Sync is a free service that allows you to sync your contacts, email and calendar with your gmail account.
It is a two-way sync, meaning that if you add an appointment or contact to your phone, it will upload to Google's cloud and update your gmail information as well.
I use Google Sync to keep my contacts in the cloud, vs using myPhone since I have multiple phones but only one Windows Live account. If you have ever synced two phones to myPhone under one account, you'll see right away why this is a bad thing.
One of my favorite benefits from using Google Sync is the fact that it not only stores my phone contacts, it also stores their facebook links and contact pictures as well. This means that I can freely flash another ROM without worrying about backing up all of my contacts to SIM or myPhone and then manually updating all of the information for them.
The best part of Google Sync has to be the push email service. As emails arrive (assuming you have set the account up correctly), they will be pushed to your phone via ActiveSync. You don't have to be at your computer for this, it's done over the air.
The only think Google Sync can't do is sync Tasks. If you choose Tasks during the setup, you will receive a cryptic error.
Now that I've told you about the benefits of Google Sync, let's go over how to use it. This assumes you have an existing gmail account. I don't know how to sync with Google without a gmail account, sorry.
I always add my hotmail account first. For some strange reason you can never go back and edit the settings for the first mail account you setup on Windows Mobile, so I use my hotmail account for this.
Steps:
Select your Mail tab and hit the Menu button
Choose "Add Account"
Under "Choose a Mail Provider", select "Outlook" (Don't select Gmail!)
Put your entire gmail address ([email protected]) in the "Email address" box, followed by your password.
Select "Next"
Under "User name" put your email address ([email protected]) again.
The Password field should be filled in, if not just put it in again.
Scroll down.
Leave "Domain" blank.
Scroll down.
Leave "Save password" checked.
Under "Server address" put m.google.com
Leave "This server requires an encrypted (SSL) connection" checked.
Select "Next"
If all options are selected, deselect Tasks (Very Important!)
If not, select Mail, Contacts, Calendar
Hit Advanced Settings
Peak time and Non-peak time (I have "As items arrive" on both here) sets how often your emails are pushed to your phone.
I have nationwide coverage, so I also select "Sync data when roaming".
Hit "Done"
Hit "Done" again.
The phone will now connect to the Google Sync server and begin updating your contacts, calendar appointments and email. This may take a few minutes, depending on the number of contacts and such. If you have any unread messages in your gmail inbox, they should now appear on your phone in short order. You may choose "Send/Receive" from the mail Menu if you think it is taking too long.
You will now be able to receive your email sent to your gmail account as soon as it arrives. I have also forwarded my email from my other accounts to my gmail account, but this may be too much for you.
I would not recommend this to anyone who does not have the "Smart Phone" plan (so-called "Unlimited Data Plan"), as it will eat up your bandwith quickly. It may also have a detrimental effect on your battery, due to the fact that it requires a constant data and Active Sync connection to work properly.
If you are concerned about your battery, you can try changing the Peak and Non-peak options under "Advanced" to longer intervals. If it makes a big difference in the life of your battery, I would love to hear about it here!
You can view the original Google Sync video and tutorial links here:
http://www.google.com/mobile/sync/
Hopefully this will be of use to someone out there! Please let me know if you use Google Sync or if you have trouble following my directions.
---Issue With Labels/Folders---
If you have set gmail to tag messages with labels as they come in, you may not be able to read the messages on your phone. XDA-DEV user pantyshot has managed a workaround and posted it here. Be sure to thank pantyshot for the fix if you find it handy!
Also, newer versions of Outlook Mobile (any available as a cab install so that people don't have to use a custom rom?) support sorting messages by subject. Pretty darn close to the threaded messages in the orgasmic Android Gmail app.
I've been doing this since I got the phone, but it is nice to see someone write up the details.
Nice thx man. I didnt even know this was possible on WM coming from a Nexus. I synced my phonebook with MS outlook but nice to know this is possible.
This should be a sticky!!!
Thanks... nice sticky note.
On Friday, I bought an HD2 to replace my Nexus One (which I gave to my daughter). The N1 & Android are just fine but I wanted to play with the HD2 and WinMo. Not too worried about the lack of support for WinMo 7 as I am certain that we will find versions we can use thanks to XDA.
Ok, back on-topic... I was using Google Sync to get my messages from Gmail to my Nexus One. I now know how to do this with WinMo 6.5. I will address this when I get back home as I am on a business trip in Amman, Jordan and I don't want to rake-up astronomical data roaming charges while over here.
this is helpful for newbies/ beginners..
Anyway I had done set up the gmail as "PRIMARY" account only when i got HD2. why i need hotmail set up as primary account then add gmail? I just curious..
I've been using this method as well, but has anyone noticed that you cannot sync your labels from gmail? Is it just me or Outlook just syncs the inbox aside from contacts and calendar?
The only glitch I have seen with using google sync is that when you import your contacts from google, they get sorted as Last Name, First Name. (Doe, John.)I have always liked seeing my contact list as first name last name. (John Doe.) If you manually try to switch this in your contact list, it gets over written once google syncs again. Does anyone know how to possibly fix this?
This method is GREAT. Big thanks to OP
GAMERIG said:
this is helpful for newbies/ beginners..
Anyway I had done set up the gmail as "PRIMARY" account only when i got HD2. why i need hotmail set up as primary account then add gmail? I just curious..
Click to expand...
Click to collapse
I'm not sure why, but whenever you add a new email account to Windows Mobile and attempt to go back and edit it, the first account you added will always be grayed out. This means you can't modify, or even delete the first account.
Since you may decide you want to change how often you check your gmail, I thought you might want to add a hotmail account (Windows Live) first, since those settings are automatic and can't be changed anyway.
I've always had to do a hardreset in the past to get rid of bad gmail settings, so I learned to always put hotmail first.
Hope that helps
adamhlj said:
The only glitch I have seen with using google sync is that when you import your contacts from google, they get sorted as Last Name, First Name. (Doe, John.)I have always liked seeing my contact list as first name last name. (John Doe.) If you manually try to switch this in your contact list, it gets over written once google syncs again. Does anyone know how to possibly fix this?
Click to expand...
Click to collapse
I know, this is annoying. I have added two new contacts and both of them were sorted like this.
You can try deleting the "Last Name" field in your phone contacts, then add the last name beside the first name, but I haven't actually tried that.
If it works, please get back to us
pantyshot said:
I've been using this method as well, but has anyone noticed that you cannot sync your labels from gmail? Is it just me or Outlook just syncs the inbox aside from contacts and calendar?
Click to expand...
Click to collapse
When I used the official Gmail App, it represented labels as folders. Because Google doesn't actually have different folders (just different flags for each message), I don't know of any way to split the messages by folder.
As a matter of fact, I don't think you can do this with regular folders via Outlook, due to the way the built-in email client works.
If anyone knows a fix to this please post; we would all like to separate our messages by folders if possible!
Snarksneeze said:
I know, this is annoying. I have added two new contacts and both of them were sorted like this.
You can try deleting the "Last Name" field in your phone contacts, then add the last name beside the first name, but I haven't actually tried that.
If it works, please get back to us
Click to expand...
Click to collapse
adamhlj said:
The only glitch I have seen with using google sync is that when you import your contacts from google, they get sorted as Last Name, First Name. (Doe, John.)I have always liked seeing my contact list as first name last name. (John Doe.) If you manually try to switch this in your contact list, it gets over written once google syncs again. Does anyone know how to possibly fix this?
Click to expand...
Click to collapse
You can try this app I have called Contact Changer. Just install to phone, hit the change button and soft reset. After that they should display correctly, and it's actually WinMo that displays contacts like that b/c I have mine sync'd through Microsoft Myphone (b/c gmail messes up the contact pics) and they display the same way.
Now once you run the app, if you add a contact or delete a contact it will revert to last name first. Just run the Contact Changer and reboot again and you will be golden.
pantyshot said:
I've been using this method as well, but has anyone noticed that you cannot sync your labels from gmail? Is it just me or Outlook just syncs the inbox aside from contacts and calendar?
Click to expand...
Click to collapse
Yes this is the unfortunate aspect of using gmail this way.
chrisrj28 said:
...It's actually WinMo that displays contacts like that b/c I have mine sync'd through Microsoft Myphone (b/c gmail messes up the contact pics) and they display the same way.
Click to expand...
Click to collapse
Funny you mention that.
I actually used the built-in option to link my favorite contacts to their respective facebook account in my friends list. This changed the contact picture from the camera image I had to their facebook avatar. When next I flashed my phone, Google loaded the contacts back with the facebook linke and facebook avatar, which was very surprising to me.
Does myPhone do the same thing if you use them to keep track of your contacts?
chrisrj28 said:
Now once you run the app, if you add a contact or delete a contact it will revert to last name first. Just run the Contact Changer and reboot again and you will be golden.
Click to expand...
Click to collapse
Thanks for this app. I didn't even know it existed!
OTHERWISE
HTC HD2 PRODUCT SUPPORT-SYNCHRONIZATION..
GAMERIG said:
HTC HD2 PRODUCT SUPPORT-SYNCHRONIZATION..
Click to expand...
Click to collapse
Not sure what you posted this link in reference to. Unless you are confusing Google Sync with ActiveSync...
ActiveSync is the method of connecting your phone directly to your PC, for file transfers, updating your ROM image and standard backups. It is also the name of the protocol that the Microsoft Exchange Servers use to sync data between the Server and ActiveSync-enabled devices.
Google Sync is a free Microsoft Exchange Server that allows "push" email via your phone's data connection. You don't have to be near a PC to sync your calendar, contacts or gmail.
I think the threaded e-mail conversations are only available in the WM 6.5.x versions of WinMo. I am also unable to sync my other folders (Sent, Saved) from Gmail. I have them checked off as well in the Manage Folders option, but nothing appears in these folders after syncing. I think the only possible folder to sync is Inbox.
cu2cool said:
I think the threaded e-mail conversations are only available in the WM 6.5.x versions of WinMo.
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I am about to flash to a 21903 ROM in a bit and I'll let you know if it breaks my threading.
cu2cool said:
I am also unable to sync my other folders (Sent, Saved) from Gmail. I have them checked off as well in the Manage Folders option, but nothing appears in these folders after syncing. I think the only possible folder to sync is Inbox.
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Are you sure they are actually folders? I thought gmail only has labels that appear as folders in the native clients.
Also, this is the same as most Outlook syncs; it will only give you the unread messages. There may be a setting in gmail that will allow you to retrieve old messages, but I'm not sure why you would want to do that on a mobile phone.
If you want to just get your emails, you can use the "Gmail" option when setting up your new email account on the HD2. This won't "push" like the "Outlook" option will, but you can still set it to manually check as often as every 5 minutes if you can spare the battery life.
Of course, you would be much better off getting the official gmail client for that, since that will also support your lables-as-folders option.
Myself, I prefer to use Google Sync and let that push emails to my phone as well as syncing all of my gmail and phone contacts. I don't use labels any more and don't want all the "Sent" or "Archived" messages to clutter up my phone.
Yea, you're probably right about the labeling/folder issue. I just want to see a saved e-mail to look some thing up at times, but maybe I'll just log onto gmail.com for that on my phone. Is there any Gmail client available for WinMo phones? I haven't seen any. Also, does push kill battery life? (ex. sync every 5 minutes) Or is it a more sophisticated syncing method that will only connect to data when new messages arrive?

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