HTC X7500 - http://go.microsoft.com/fwlink/?LinkId=72544.
Hello, I am facing a problem syncing the pocket with my PC.
Syncronization nevers ends due to the above error.
Don't know if tehre is something to do with the fact I have done the foirst connection of the pocket with another PC which is not the one I am using now.
If so, what can i do to correct it
My PC WVista business
My pocket WM6 V4.0
To syncronize I use Active Sync
Can some one give me a hand?
http://www.microsoft.com/windowsmobile/devicecenter.mspx
Windows Vista does not use ActiveSync but instead uses mibile device center. Use the link above to download and install. This will be the method to sync your X7500 with your Vista PC.
raskell said:
http://www.microsoft.com/windowsmobile/devicecenter.mspx
Windows Vista does not use ActiveSync but instead uses mibile device center. Use the link above to download and install. This will be the method to sync your X7500 with your Vista PC.
Click to expand...
Click to collapse
I am sorry Iof course I use WMC not ActiveSync. But the problem is allways. Has somebody the same issue?
I do too
I have this problem too. I've tried checking and unchecking "advanced network functionality" under usb to pc. I've tried deleting partnerships and creating new ones. I've tried changing my device ID. I've tried uninstalling and reinstalling wmdc. I've even gone into the pc registry and tried to delete all wm keys and then reinstalling wmdc. Nothing has worked. I wish someone could figure this out!
Jonathan
1) Delete the partnership on Athena and in the WMDC.
2) Restart the PC.
3) Create a new relationship
4) When the name for the device is suggested CHANGE IT from the one you choose for the last partnership.
5) Don't sync mobile favorites
it shoul be solved
and during sync, if isn't still solved, check opening activesync in you device, what is syncing whein it hangs..
Same problem for me
Dont know if this will help anyone but I have discovered a thing or two about syncing with Vista and Outlook 2007 with Exchange.
In Outlook 2007 you can set flags on emails (you can do this in 2003 as well, I know). Anyway, these flags are linked to Tasks and whilst you can sync ordinary tasks from your Outlook with no problem, as soon as you add a flag to an email, Vistas Mobile Device centre throws a bit of a wobbly and goes in an endless syncing cycle or throws up an error when syncing.
To resolve it is quite simple.....either don't sync tasks......or don't set flags on emails rather right click and drag the email in Outlook 2007 to the Tasks folder where you can create a proper task out of the email.
hope this helps
Sacha
Related
Hi,
Any body can help to resolve this issue? This is a persistent problem between my SPV M3100 and all computers and laptops around me!
Thanks
Anoush
Hi, try witj this fix from MS:
http://support.microsoft.com/kb/912242
Try deleting the partnership from both ends i.e from the device so also from teh computer or just run a repair of the ActiveSync.
2. Check the .PST file should be less that 750MB (Recomended)
3.Try a diffrent outlook profile.
SUCCESS
After 5 months of trying I have finally been able to get my wife's outlook calendar to sync with her HTC Touch Pro.
PROBLEM:
All we wanted was to sync the info on her Hotmail (er, Windows Live) account (mail, contacts, calendar) with her new 'smart' phone. Everything being Microsoft, this should be a piece of cake, right? Her Palm Pilot was able to do this 15 years ago, so one wouldn't think this operation to be too complex. Ohh, but enter Microsoft cluster**** world.
Windows Live does over the air sync mail and contacts quite nicely with Windows Mobile, no complaints there. Calendar, however, must only be for those wussy iPhone types. So, the solution is to buy Outlook (we got 2007), install it on a desktop. Then download Outlook connector, and sync Outlook with Windows Live. Now Outlook can be used to view Hotmail. We should be golden, right, with this unfortunate solution of having to cable-sync the calendar. Nope.
Every time the phone gets plugged in, WMDC gives the error 'Desktop Synchronization cannot be completed. Reduce your mailbox size by deleting some items and folders and try again Support Code 85010017'. Also, there was the problem of Outlook randomly locking up, and requiring a reboot to get it going again. My wife gave up trying to use Outlook, and just logged onto the website to do anything. It took a while to realize that it was after she plugged her phone in was when Outlook took a hiatus.
So, after researching, I tried all the tricks, and nothing worked. I was starting with a fresh install of Windows Mobile 6.5.x and a fresh install of Windows 7, so legacy data wasn't the problem, though I repetetivly tried completely removing all partnerships, removing WMDC and it's registry values, etc. I reduced my ost file from 200mb to 20mb (meg, not gig, how could it have a problem with that), to no avail. There wasn't even have a pst file.
SOLUTION:
When setting up a partnership using Windows Mobile Device Center (WMDC), when selecting Calendar, 'Sync Settings' would become active. From that, changing from 'past 1 month' to 'past 2 weeks' eliminated the 85010017 error code, and supposedly the sync was successful.
It just didn't appear to be successful, since no appointments were transferred to the phone. However, I found that if I created a new appointment, it would sync over (both ways). This led me to find that if I edited and saveD the existing appointments, it would sync over. Apparrently, it just doesn't want to sync existing events. So after resaving all her existing events, we now have success. And Outlook doesn't freeze anymore.
ALTERNATIVE:
So, one way to avoid all this hassle would have been to use Google Calendar Sync to sync her data to a Google Calandar, then add an ActiveSync Exchange serve to the Google Calandar, which would have provided over the air syncing of her calendar to her phone. So the chain would have been Windows Live> Outlook Connector> Outlook> Google Calendar Sync> Google Calendar> ActiveSync/Exchange Server on the phone> Outlook Mobile. Simple as can be, right? I did try this, and it does work well.
But my thinking was this was too much room for error, I would be better doing it the proper way and just syncing her phone directly to the computer with a cable and all Microsoft software. Silly me, I should have known that third parties can make more reliable use of Microsoft data than Microsoft can.
BONUS:
The one nice thing is I found a way around Windows Mobile limitation of only one calendar, sort of.
I wanted to have multiple calendars in Outlook, so we could have shared items on one (like bulk trash pickup) that both of us would see (I also have a WM phone, an HTC Touch Diamond), but I wouldn't have to look at all her daily events, and I wouldn't have to see hers.
So, the work around for two calendars is to use catagories in her Outlook, with one being a 'Shared' category. When she syncs her phone she gets all items on her phone, and can even create new events on her phone with categories. So she is good. Then I installed gSyncit on the desktop, which allows us to sync specific categories to a Google calendar. One calendar is free, and to do additional calendars would mean paying the $14.95 for the program, which I don't think was bad, even though I stuck with the one free one. Then, gSyncit is again installed on my work computer, again having those Google calendar events go to a Shared category. Then, all those events are nicely sync'd over the companies exchange server to my phone, again in categories.
Another way to get multiple calendars to sync with the phone would have been to use almost all of these same steps, but with OggSync replacing gSyncit and ActiveSync, but at $30 per year, there is no way I am going to pay that much for conveluted patch. Which brings me to the moral of the story:
DO NOT BUY A WINDOWS MOBILE PHONE:
It is the worst excuse for an operating system that I have seen since DOS. There is no way Microsoft should be allowing it to exist. It does more harm for them than good.
I've suffered through over a decade of God-awful Microsoft Word. I've suffered through the Vista. But WM is the elephant that broke the camel's back. After an eternity of being a Windows promoter, I am now telling everyone to avoid Microsoft at all costs. As the guy that everyone goes to for advice, I am now sending them to Apple, be it Mac or iPhone. Or Android. Or simply forgo the technology, you'll be better off without the extreme amount of maintenance it requires to keep Windows going.
Goodbye, Microsoft. You've past critical-mass, and can no longer function.
Goodbye, Microsoft. You've past critical-mass, and can no longer function.
Click to expand...
Click to collapse
I lol'ed.
Also, I agree. Did you know that live mail accounts (hotmail) don't support ActiveSync, M$'s own syncing protocol? GMAIL as well as most other email services support it, but microsoft's biggest email service does not.
If you would like to be entertained/depressed, check out
windowslivehelp.com/community/t/100579.aspx
It is a microsoft help forum thread which embodies the failure of microsoft. It gets funnier as it goes on.
My experience now.. HTC TP2 and ActiveSync
mikgyver said:
Goodbye, Microsoft. You've past critical-mass, and can no longer function.
Click to expand...
Click to collapse
I would like to quit MS too now - made a bad mistake to buy an new Touch Pro 2. After trying to sync with Blackberry Client for windows, which took me 2 days but was successful in the end - I tried to sync with 2 Windows XP Computers via ActiveSync 4.5. One works, the other doesn't - no chance. Can't see why - with the HTC Kaiser this worked - not really without problems over the years - but mostly it worked.
Now the trial to sync just contacts and calendar ends with "85010017" and I see afterwards that 1600 contacs are synconized but about 20 empty contacts are added and the caledar did only sncronize the Birthdays - so nothing, because the birthdays will come from the calendar.
Don't know how to go on..
Best regards,
Waka
Please help! im dying without my contacts. this is what happened (typing with my 8525 so bare with me)
I had black satin on my 8525. I have done a couple rom changes and the contact list always resynced automatically everytime.
I had to reformat my computer but I had saved my WM_James_Klafe2 file.
a few days ago I reflashed my 8525 with a new rom and when I synced the phone to the laptop it created a new phone name and folder WM_Owner
when I try to sync contacts through activsync it says I need to disconnect phone, install outlook, run outlook and resync.
I haven't lost anything from reformatting have I? I had a microsoft office 2000 cd but its all scratched and won't install. I downloaded a trial version of student office but it didn't help my situation at all. and I didn't even see outlook in the office student 2007 edition anyway.
in the name of god please help im lost.
just now, with my 8525 disconnected from my laptop. I changed the name on my 8525 from WM_Owner to WM_James_Klafe2 which is what my cell was before and that's the name on the folder on my pc that is holding all my info.
but everytime I connect my cell to my pc via activesync it defults back to WM_Owner.
any [email protected]
Try this,
Copy the contents of you sync folder to another folder.
delete the partnership and create a new one.
sync with the new partnership.
then copy all the contents that you saved to that folder.
This worked for me....I sync between two laptops and do this quite often.
Hope that helps.....
kpin_it_real said:
Try this,
Copy the contents of you sync folder to another folder.
delete the partnership and create a new one.
sync with the new partnership.
then copy all the contents that you saved to that folder.
This worked for me....I sync between two laptops and do this quite often.
Hope that helps.....
Click to expand...
Click to collapse
still no luck. I tried it and it didn't change anything. still no contacts added to my phone.
I think it has something to do with me not having microsoft outlook installed to my computer but I don't know why it matters. I never used outlook anyway.
on activesync, "contacts" are not one of the "information types" that are sync'ed. On Activesync, when I go to Tools, Options, then try to select Contacts as an item to sync I get a message that says "Activesync cannot synchronize Email, Calander, Contacts, Tasks, and notes, because outlook is not installed on Windows PC. To Sync Email, Calander, Contacts, Tasks, and notes do the following: Disconnect the device, Install and run outlook, and then reconnect the device and try again."
I have outlook express on my pc but that doesn't seem to be good enough.
jimbo69ny said:
I have outlook express on my pc but that doesn't seem to be good enough.
Click to expand...
Click to collapse
Sorry dude - Contacts are stored within a file called "outlook.pst" on your PC and not in the syncronised folder(there is sometimes a backup file too called backup.pst), this is a file for Microsoft Outlook NOT Outlook express and it usually lives somewhere around c:/docs & settings/<profilename>/local settings/application data/outlook (varies a tad from OS to OS)
If you still have this file or a backup *somewhere* on your PC (use your search facility) and can re-install Outlook - then you will be able to import this file into Outlook and your contacts from the outlook.pst file will resync to your phone.
If you have deleted (or no longer have) this file on your PC - and you have not used something like PIMbackup on your Hermes then sorry - they've gone.
For information - Outlook contacts is a 2-way sync - ie, scrub your phone and it gets them from the PC. Scrub your PC and it gets them from your phone. Scrub both and they're gone for good unless you've made a backup of either one or the other. Same goes for email, calendar and tasks.
Mikeapollo said:
Sorry dude - Contacts are stored within a file called "outlook.pst" on your PC and not in the syncronised folder(there is sometimes a backup file too called backup.pst), this is a file for Microsoft Outlook NOT Outlook express and it usually lives somewhere around c:/docs & settings/<profilename>/local settings/application data/outlook (varies a tad from OS to OS)
If you still have this file or a backup *somewhere* on your PC (use your search facility) and can re-install Outlook - then you will be able to import this file into Outlook and your contacts from the outlook.pst file will resync to your phone.
If you have deleted (or no longer have) this file on your PC - and you have not used something like PIMbackup on your Hermes then sorry - they've gone.
For information - Outlook contacts is a 2-way sync - ie, scrub your phone and it gets them from the PC. Scrub your PC and it gets them from your phone. Scrub both and they're gone for good unless you've made a backup of either one or the other. Same goes for email, calendar and tasks.
Click to expand...
Click to collapse
I have same problem withy my trinity!
I constantlly get this message
"To Sync Email, Calander, Contacts, Tasks, and notes do the following: Disconnect the device, Install and run outlook, and then reconnect the device and try again."
Outlook is runing and i have imported contacts in it,but still this message!
I use win xp sp3,outlook express 6,activesync 4.5
On trinity is wm6.1 elegance!
I did soft and hard reset,reinstall activesync but still same situation!
When i open activesync on the trinity and go menu i can click only on Add Server Source,Connections and Connect via Bluetooth.
Options,Schedule and Status are greyed and can`t click on them!
jimbo69ny said:
just now, with my 8525 disconnected from my laptop. I changed the name on my 8525 from WM_Owner to WM_James_Klafe2 which is what my cell was before and that's the name on the folder on my pc that is holding all my info.
Click to expand...
Click to collapse
To fix this you need to go to settings>system>About>device ID. You can change the name of your ppc that way (or you can for the Hermes).
Cheers...
Awsome!
ultramag69 said:
To fix this you need to go to settings>system>About>device ID. You can change the name of your ppc that way (or you can for the Hermes).
Cheers...
Click to expand...
Click to collapse
I was having the same problem as TC, but that did the trick. Thanks Ultra!
sorry to invade this topic but i have a similar problem in the reversed form however .
i recently formatted my PC but being the idiot i am, i forgot to backup the *.pst file from the Outlook folder. now i still have all my contacts in my phone, but i wanted to know how to transfer them over to Outlook.
Resync to pc after installing outlook. When it asks if you wish to combine or replace items on pc pick combine. If you pic replace it will replace with all the contacts in outlook (none) and unless you have pim backup or another backup of your contacts you will loose everything...
Cheers...
Hi to all,
Whenever i try to sync my data between my HTC Hero and my pc i get an error-box saying 'error' in the box-header. The inside field is blank. When i close
the box a message from HTC-Sync pops up stating in the header: 'warning' and in the inside field: Can't copy (calendar/ contact)-items from PIM. The sync then ends without syncing anything at all. The other categories sync without problems, however the calendar and contact-categories don't.
I am running Windows 7 on my pc; upgraded the Hero to android 2.1. and use the latest HTC Sync. The calendar/ contacts i try to sync with on the pc are the ones from Microsoft outlook 2010.
I contacted HTC support several times through email and even went on detailed technical support (by phone) with them for hours but they don't seem to be able to help me out regarding this error.
I tried several fixes mentioned on the internet (using vista-drivers; this seems to be obsolete when using the new HTC Sync because the phone connects fine with the program); i set the correct settings in the phone and even tried to find
the pim-file (pim.vol) on the phone (which i strangely can't seem to find).
Any help/ suggestion is more than welcome!
Greets, Parttwo
12th November and still no reply, did you ever get to the bottom if this? If so I'd like to know, and if not, were you using Outlook 2010 64bit?
Pls try the following, it works for me
Many thanks to Dweebken who advise with the solution.
"
I was having this problem just now on an XP SP3 machine with HTC Sync V3.0.5511. (actually, I've been having the problem for a month or so now!). Froyo 2.2 ROM (Official HTC/Telstra release) on the phone. It was working at first for a few weeks then stopped working for contacts and appointments. I uninstalled and reinstalled the HTC software & drivers a couple of times without joy, and checked and rechecked Outlook 2010 settings and folder locations too (rebooting between each attempt).
What fixed it just now was: on the PC, clicking Start, then "Set Program Access and Defaults", selecting "Custom" then selecting "Outlook" in the "Choose a default email program" section. Restarted HTC Sync and plugged the phone in (with Outlook 2010 not running) and the error message is now gone. Checked my phone calendar for the appointments I'd added in Outlook today and confirmed they had synced to the phone correctly.
I hope this helps someone else. YMMV
"
Hi guys
I have a problem with synchronizing my mails on my HD2.
I use a live.de-account for collecting all my mails from different providers - so far it works.
But then I wanted to sync those mails on my device. I was a bit suprised that the windows live program always showed up and took over the mail-setup from the inbuild-mailclient in windows mobile to itself.
The first synchronization worked but that was last week -.-.
The windows live program seems connected to the internet and my accountsettings are working (it can show my firstname) but when I want to sync it an error occured "e-mail login failed.please try it later".
I'm not so into this technique but I tried deleting and re-installing/configuring the mail setup. I downloaded the windows live software again (from market place).
I even wrote a support mail to windows but the answers was pretty much the same as in this thread.
As far as I understand the manual it's just synchronizing with outlook on my computer.
But I don't want a) Outlook and b)active-sync (= usb connection to my own computer).
I want a synchronization on the move with wlan or umts but nothing seems to work.
So actually I'm looking for a trick to configure my mail account without windows live software or some help to get it working with the windows live software.
my HD2:
unbranded original
latest official rom-version from htc ( Germany: 3.14.407.2)
Vodafone Germany
windows live software 10.7.0059.0600.1000
Raizm said:
Hi guys
I even wrote a support mail to windows but the answers was pretty much the same as in this thread.
Click to expand...
Click to collapse
The thread there is correct. Which method are you really using? Do you set up hotmail as an exchange server as in the thread, or are you using the live client?
Sorry,but I'm not so into this.
Exchange Server?
In HTC Sense is a mail program and I use that.But when I want to configure a new account it automatically redirects my to windows live. I think windows live intercepts the setup and overtakes it because of the @live.de -ending. If i use other providers - everythings working fine without windows live.
Raizm said:
Sorry,but I'm not so into this.
Exchange Server?
In HTC Sense is a mail program and I use that.But when I want to configure a new account it automatically redirects my to windows live. I think windows live intercepts the setup and overtakes it because of the @live.de -ending. If i use other providers - everythings working fine without windows live.
Click to expand...
Click to collapse
There are two ways to connect to hotmail (aka live mail). The old method is to use the Live mobile, an application that allows you to access several live features. You get mails when you check mail, like POP3. The new method (I think it was released last year) is to use push mail. Configure it as it you have an exchange server, and set the parameters according to the link. New mails will immediately appear on your mobile. Both method should work. With push mail, you don't need to install the live mobile application and you don't need to explicitly check mail.
Ah.
alright,it's working...
sorry but I don't saw any connection between push mail and exchange server..
Ok,now I could deinstall windows live?
It's not necessary any more,right?
Raizm said:
Ah.
alright,it's working...
sorry but I don't saw any connection between push mail and exchange server..
Ok,now I could deinstall windows live?
It's not necessary any more,right?
Click to expand...
Click to collapse
Correct. If you are setting up push mail (it uses Exchange Sync protocol so that's why you configure hotmail as exchange), then you no longer needs the Live client (unless you want other features, such as Messenger).
Hi Raizm and Alex,
OK ! The pushmail settings worked perfect for my with HD2 > Outlook > Hotmail settings. (with link settings) THANKS !! I tested this with a kind of 'Spam hotmail account' NOW i have a problem. I cannot change my spam hotmail adres to my real one. It is greyed-out in the settings ?!!! Also tried new account in windows live messenger but alas, still no change (possible) in my userID field....
Thanks very much in advance !!!
Peter
YESSSS FOUND IT, PFFFF
This is a tricky one. You have to go to the activeync !!! (Default Windows menu >> Extra)
There Menu > Options and then delete "Microsoft Exchange Items" with delete button.
THEN you can create a new Exchange account within outlook.
Thought I let you all know.
Thanks anyway
Have a HD2 which appears to have been setup for the same Exchange e-mail account twice, by the looks of it once using WMDC but not fully removed and not in partnership with any PC anymore and the other setup on the device. Is there any way to remove both of these activesync Exchange accounts to start again as they are causing issues with each other like duplicating contacts etc. and having to manually sync the one that does work for e-mail.
Would ideally like to do this without hard resetting the device but can't figure out a way to remove an account in Windows Mobile - am too used to the Accounts & Sync options in Android
Thanks in advance.
futur1sm said:
Have a HD2 which appears to have been setup for the same Exchange e-mail account twice, by the looks of it once using WMDC but not fully removed and not in partnership with any PC anymore and the other setup on the device. Is there any way to remove both of these activesync Exchange accounts to start again as they are causing issues with each other like duplicating contacts etc. and having to manually sync the one that does work for e-mail.
Would ideally like to do this without hard resetting the device but can't figure out a way to remove an account in Windows Mobile - am too used to the Accounts & Sync options in Android
Thanks in advance.
Click to expand...
Click to collapse
It can be done on device in ActiveSync: Menu / Options / then remove any or each of the accounts. BUT most probably it will also remove all the PIM data from your device
it can also be done manually (no harm to PIM data) by removing all registry entries under the keys:
HKEY_CURRENT_USER\Software\Microsoft\ActiveSync\Partners
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows CE Services\Partners
Thanks for this, I remember trying to remove them in ActiveSync but the delete option was greyed out at the time
I will have another go and make sure I wasn't in the wrong bit and if not I will try the registry option. Cheers
I had the problem with active synch but i uninstalled it and then re-installed. Worked for me