So here's a peculiar incident:
I have a CDMA TP with a stock ROM and a few basic apps I gathered from these forums and others. I've had it for less than a week.
Tonite, I went to check my text messages. Suddenly, the screen went black and the phone stopped responding. After pressing the power button and fiddling with the keys, I pulled out the stylus and did a soft reset. No response. Confused by this, I tried again, but still nothing. I removed the battery, and turned the phone back on. It froze at the "Touch Pro" screen with the rom/radio/etc info at the bottom. After repeating this a few times I decided to do a hard reset. So, I turn the device on and perform the hard reset. By this point the TP is only turning on SOME TIMES, and I have to take the battery out and put it back in often just to get it to start successfully. So, I finally get the device to boot up and it starts to configure WinMo. Suddenly, while configuring, it freezes. Now I try to turn it back on, and nothing happens.
Basically the device is stuck like this, shifting between not turning on at all and turning on but freezing at the "Touch Pro" screen.
So, my question is, what the heck is going on here? Has anyone else had this problem, or does this sound familiar to anyone? Any help would be greatly, greatly appreciated.
p.s. Yes, the battery is fully charged.
kameisama said:
So here's a peculiar incident:
I have a CDMA TP with a stock ROM and a few basic apps I gathered from these forums and others. I've had it for less than a week.
Tonite, I went to check my text messages. Suddenly, the screen went black and the phone stopped responding. After pressing the power button and fiddling with the keys, I pulled out the stylus and did a soft reset. No response. Confused by this, I tried again, but still nothing. I removed the battery, and turned the phone back on. It froze at the "Touch Pro" screen with the rom/radio/etc info at the bottom. After repeating this a few times I decided to do a hard reset. So, I turn the device on and perform the hard reset. By this point the TP is only turning on SOME TIMES, and I have to take the battery out and put it back in often just to get it to start successfully. So, I finally get the device to boot up and it starts to configure WinMo. Suddenly, while configuring, it freezes. Now I try to turn it back on, and nothing happens.
Basically the device is stuck like this, shifting between not turning on at all and turning on but freezing at the "Touch Pro" screen.
So, my question is, what the heck is going on here? Has anyone else had this problem, or does this sound familiar to anyone? Any help would be greatly, greatly appreciated.
p.s. Yes, the battery is fully charged.
Click to expand...
Click to collapse
Time to take it in and get a new one.....
Same problem here phone started b not coming out of lock mode. Backlight is on but no display on screen (if i tilt the screen left and right i can see light coming from behind) did about 6 hard resets and still same problem. also power button works whenever it wants to. this phone sucks @ss, i want my mogul back. on a second note my replacement will be here on wednesday.
Touch Pro stock rom purchased back in nov when it came out
yeah, i've had the same problem, i found if i hit my phone on the back or side and then batter pull and hit the soft reset while off, not the power button to turn it back on, it comes back on with color on the screen not just blank black screen with backlight, this works mostly every time, but when it doesn't, i just hold the power button down and do battery pull and hit the power button and it works, its like its got a combo of things you have to do before it works.. weird
Boot Up
I have also had similar problems. I for some reason sometimes have to remove my SD card and boot up without it for some reason. Not all the time, but every once in a blue moon. Not too sure how that affects anything, but you may try that too.
well i started a thread here ***help*** because i kinda have the same problem.
i downloaded some cabs, nothing fancy but i had some problems with a theme i downloaded. when i went to deleted i couldnt..... to make a story short, i took it to the sprint store where they tried to do a master reset/ hard reset and it wont take it. it wont do a thing... they say some important files are missing...
the phone works but not the way it should... the time on the home screen wont show up. and some other small things...
dont know how this happened but i would like to know... im worried about new programs to the phone now. ( getting a new one)
still want to see if i can fix this one.
Mayonesa said:
well i started a thread here ***help*** because i kinda have the same problem.
i downloaded some cabs, nothing fancy but i had some problems with a theme i downloaded. when i went to deleted i couldnt..... to make a story short, i took it to the sprint store where they tried to do a master reset/ hard reset and it wont take it. it wont do a thing... they say some important files are missing...
the phone works but not the way it should... the time on the home screen wont show up. and some other small things...
dont know how this happened but i would like to know... im worried about new programs to the phone now. ( getting a new one)
still want to see if i can fix this one.
Click to expand...
Click to collapse
Have you tried re flashing the ROM?
it wasnt HTC's fault for your phone's not booting...thats what happens when u try to mess with the hardware too much and you dont know what your doing
Would you want to sell???
Reboot Brick HTC process
****DOn't take battery out after hard boot***
1.just watch videohttp://www.youtube.com/watch?v=sk56olMkCtU and do what they do but dont take battery out. LEAVE phone STUCK on BOOT screen. Nothign else will move or work but you want phone just like that.
2. connect usb cable to active sync. (this may not link up but leave usb connected anyhow) Do not delete phone profile.
3.use rom like Download MightyROM6_Herman.exe avail at: http://www.lilrico.com/Mighty/mightyromblog/?p=454
4 although active sync is still attatched but may not be connecting. It will connect thru usb anyway when you run the rom software. http://www.youtube.com/watch?v=fV2I2WAFkg4&NR=1
This worked and kept phone from cutting on and off. and restored ROM. don't know about original htc boot. but your phone will work under this rom for now and you can go from there.
hey thanks plain ole dumb, it works now.
man I thought it was over.
thanks again
Very annoying problem this, ive only done the ROM update offered by T-mobile to fix some bugs.
Now it will randomly stop responding when you press any button on the phone it doesnt do anything. If you hold down the power button then tap it again sometimes it comes to life. Ive called it when it does this to try and wake it up as it were or send a text, nothing it doesnt even recognise they have been sent after the restart. All i can do is a soft reset. Anyone have a clue what could be causing this?
Step83 said:
Very annoying problem this, ive only done the ROM update offered by T-mobile to fix some bugs.
Now it will randomly stop responding when you press any button on the phone it doesnt do anything. If you hold down the power button then tap it again sometimes it comes to life. Ive called it when it does this to try and wake it up as it were or send a text, nothing it doesnt even recognise they have been sent after the restart. All i can do is a soft reset. Anyone have a clue what could be causing this?
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Click to collapse
I have this problem as well. sometimes pressing the power key all that happens is the keys light up but no response on the screen, you may fin dif you leave it a few minutes it will start to work again. I'm not an expert in these things but it seems to be similar to if you have a faulty memory stick in a pc. I'm on my 5th replacement from HTC on just 6 moth of owning the phone. Its a complete nightmare and renders the phone completely useless. Send it to htc for repair. check any return handsets very carefully they send you as they sent me 3 handsets with the screens incorrectly fitted. Take date stamped pics of your handset also before sending so you can prove the condition of it before it was sent to them.
Step83 said:
Very annoying problem this, ive only done the ROM update offered by T-mobile to fix some bugs.
Now it will randomly stop responding when you press any button on the phone it doesnt do anything. If you hold down the power button then tap it again sometimes it comes to life. Ive called it when it does this to try and wake it up as it were or send a text, nothing it doesnt even recognise they have been sent after the restart. All i can do is a soft reset. Anyone have a clue what could be causing this?
Click to expand...
Click to collapse
I am also suffering from this.
since 2 days ago my fone started acting wierd, when i try typing a new messege i press on the keypad but the letters and numbers dont appear on the screen, my fone vibrates as i text but nothing comes up, it takes it 5-10+ minutes till i can finialy type a single text before it does that again. the same thing aplies to making fone calls, i swipe the screen to make the call, or try putting in the numbers thru the keypad, but nothing comes up, it takes a while for the fone to eventualy make that call if ever, the time on my fone stays falling behind by 10-30minutes, i downloaded a safe feature for my fone thats an antivirus, supposedly to be good, my firends use it, every time i run a scan nothing appears,i tun it off and wait a bit to turn it back on, only then does it not mess up for about 3 minutes then it messes up again. my sister told me she had a similar issue, and she was told to take off the battery for a bit of time and then put it back on, i do that but its the same as turning it off and back on, samme effect, can some one tell me what to do please, if anything at all, thanks to any one who replys back with any help. -Alex.
alexcampos21 said:
since 2 days ago my fone started acting wierd, when i try typing a new messege i press on the keypad but the letters and numbers dont appear on the screen, my fone vibrates as i text but nothing comes up, it takes it 5-10+ minutes till i can finialy type a single text before it does that again. the same thing aplies to making fone calls, i swipe the screen to make the call, or try putting in the numbers thru the keypad, but nothing comes up, it takes a while for the fone to eventualy make that call if ever, the time on my fone stays falling behind by 10-30minutes, i downloaded a safe feature for my fone thats an antivirus, supposedly to be good, my firends use it, every time i run a scan nothing appears,i tun it off and wait a bit to turn it back on, only then does it not mess up for about 3 minutes then it messes up again. my sister told me she had a similar issue, and she was told to take off the battery for a bit of time and then put it back on, i do that but its the same as turning it off and back on, samme effect, can some one tell me what to do please, if anything at all, thanks to any one who replys back with any help. -Alex.
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Click to collapse
Restart Phone?
Factory reset?
Maybe, change ROMs
I'm not sure exactly what's the issue, but you could try the above said methods to see whether its a software issue, and if the problem stays the same, maybe its an hardware issue, and you maybe required to contact the Samsung Service Center.
so i have had this problem for a about a mouth wondering if anyone else has had it, the phone is running the viper rom 4.1.0 but has happened with earlier roms as well, i will get a phone call or text of just trying to unlock the phone, hit the top button and nothing happens, i have been able to answer the phone call when the screen is blank but cant get it to kick on, i end up having to hold power and volume buttons to force a restart into the recovery and do a system restart, sometimes it happens 2-3 times with in a hour sometimes i go a week without it happening. has anyone else been having the same problem ?
So i bought a Samsung Mega from ebay and seemed everything was ok. However a day or 2 later i noticed i was not able to make a call. I went and did a reset and everything was fine. I have now noticed this is a recurring problem. out of no where the network stops working and i cant make any out going calls or receive any. The bar on the phone still shows a small bar like there is a network. I also noticed that when i make a call with the phone, the screen shuts off automatically. i press the power button to get it back up and when i try to touch anything on the screen it attempts to pull down the drop down menu. It pulls it down like 2 inches and i have to mess with for the actual touch commands for it to work. as soon as i hit the button to call it shuts off. This device is already rooted and i dont know if something done to the phone has made it wonky. I dont really care about the root and if there is way to fix it i would like to hear any suggestions. this is running android version 4.2.2 kernel version 3.4.0-2052936. the Mega model is SGH-I527. Thx