so i have had this problem for a about a mouth wondering if anyone else has had it, the phone is running the viper rom 4.1.0 but has happened with earlier roms as well, i will get a phone call or text of just trying to unlock the phone, hit the top button and nothing happens, i have been able to answer the phone call when the screen is blank but cant get it to kick on, i end up having to hold power and volume buttons to force a restart into the recovery and do a system restart, sometimes it happens 2-3 times with in a hour sometimes i go a week without it happening. has anyone else been having the same problem ?
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Very annoying problem this, ive only done the ROM update offered by T-mobile to fix some bugs.
Now it will randomly stop responding when you press any button on the phone it doesnt do anything. If you hold down the power button then tap it again sometimes it comes to life. Ive called it when it does this to try and wake it up as it were or send a text, nothing it doesnt even recognise they have been sent after the restart. All i can do is a soft reset. Anyone have a clue what could be causing this?
Step83 said:
Very annoying problem this, ive only done the ROM update offered by T-mobile to fix some bugs.
Now it will randomly stop responding when you press any button on the phone it doesnt do anything. If you hold down the power button then tap it again sometimes it comes to life. Ive called it when it does this to try and wake it up as it were or send a text, nothing it doesnt even recognise they have been sent after the restart. All i can do is a soft reset. Anyone have a clue what could be causing this?
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I have this problem as well. sometimes pressing the power key all that happens is the keys light up but no response on the screen, you may fin dif you leave it a few minutes it will start to work again. I'm not an expert in these things but it seems to be similar to if you have a faulty memory stick in a pc. I'm on my 5th replacement from HTC on just 6 moth of owning the phone. Its a complete nightmare and renders the phone completely useless. Send it to htc for repair. check any return handsets very carefully they send you as they sent me 3 handsets with the screens incorrectly fitted. Take date stamped pics of your handset also before sending so you can prove the condition of it before it was sent to them.
Step83 said:
Very annoying problem this, ive only done the ROM update offered by T-mobile to fix some bugs.
Now it will randomly stop responding when you press any button on the phone it doesnt do anything. If you hold down the power button then tap it again sometimes it comes to life. Ive called it when it does this to try and wake it up as it were or send a text, nothing it doesnt even recognise they have been sent after the restart. All i can do is a soft reset. Anyone have a clue what could be causing this?
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Click to collapse
I am also suffering from this.
so ive been running gingertheory, loving it however recently my phone when im in a call and place the phone away from my face, the screen doesnt turn back on... i have to manually press the power button to bring the screen back to click end call, never did that before, and havent done anything new to the phone recently, also my emails now dont notify me at all unless i manually open the app... any suggestions ?
Hello all.
I have been using the I9100 for the 3rd year now, and about a week ago, i started to get the following bug:
When I am in a call, sometimes, without me doing anything, i stop hearing the other side.
When I try to hang up and end the call, i press the red button - AND NOTHING HAPPENS.
For 5-10 minutes while the phone stuck in a "call state", the call disconnects and the phone seems to return to its senses.
Other solution is to restart the phone - all that is really frustrating because it still takes about 5 minutes to return to the call - which sometimes can be important.
Anyone experienced such problem - and maybe found a solution?
What firmware are you on?
andrewwright said:
what firmware are you on?
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i9100
4.1.2
i9100xxms2
Save you're data and factory reset and wipe cache in recovery. Are you rooted? Either way it will /should sort the problem.
Yeah i used to have the same problem when i was on stock 4.1.2. But i didn't have any problem of hearing the other side, only when i used to press the red button to hang up, the touchscreen wouldn't respond. The solution to this is very simple. Just go in the settings and check the option which says "use power key to hang up". After this whenever you press the power key during a call, it forces the phone to hang up. That should solve your "hanging up" problem.
Hit thanks if i helped! :laugh: :laugh:
after exchanging my phone due to the reboot problem, im encountering a new problem
my screen sometimes turns on by itself, and if i try to operate it at that point, the screen will turn black and nothing is functional except for the soft buttons and the pull down menu, only restart will solve this
sometimes it will also just crash to black even without the screen turning on by itself scenario
does anyone have the same issue? i suspect this is a software problem
I just got the z5 last night, and experienced the same problem this morning. Turns out that if you give the power button a 'double click', the screen comes back on. So this solves the problem reported above.
HOWEVER, there must be a setting (I hope) which we can change, I find it very irritating that as soon as I make a call, the screen goes blank, and you have to double-click the power button to see what is happening. If anyone knows about such a setting, please let us know!
My screen went black about an hour ago.
After Hotspotting for 40ish minutes so I could use my iPhone on the way to work on the train, I tried to check this forum with my Z5C, the back of it was really hot & after a few minutes, the screen went black & the phone was unresponsive for around 20 seconds & then basically unusable once it came back on, for another 20ish seconds, due to lag.
meganeet said:
after exchanging my phone due to the reboot problem, im encountering a new problem
my screen sometimes turns on by itself, and if i try to operate it at that point, the screen will turn black and nothing is functional except for the soft buttons and the pull down menu, only restart will solve this
sometimes it will also just crash to black even without the screen turning on by itself scenario
does anyone have the same issue? i suspect this is a software problem
Click to expand...
Click to collapse
Did you ever find a resolution for this? it is driving me crazy, I've tried factory resets, software repairs via the Sony Companion and this still occurs, sometimes it won't happen for a week then sometimes it happens multiple times in a row even straight after a reboot. The fix that RohitMayor describes does not work on my device. This phone is really terrible compared to the Z3 Compact
I have the same issue. This pb occurs since i have update my phone to 6.0.1...
Any solution ?
I've got a strange problem with my Sprint Galaxy Note 3.
What's happening is that randomly when I hit the power to turn the screen back on, it will do nothing then the screen will stay blank. The phone clearly still works because if I'm on a call or listening to music it will still keep playing and the volume and other buttons continue to work.
When that happens I hold down the power to turn the phone off and then on and it boots up normally.
Rarely what will happen is the same behavior except the screen will go strangely green after I hit the power button, making the phone unusable until an off/on.
This happens sometimes multiple times a day, sometimes days without happening.
Phone is rooted, running OC5 on Android 5.0. Problem has been happening for months. Haven't made any system upgrades or installed any major apps so that isn't it. I'm thinking it is some kind of loose pin/wire but don't want to crack the phone open without a plan.
Any help appreciated!