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I bought my GF an HD2 from flebay, brand new, you know the type of ad "unwanted upgrade".
OK OK I know
It hasn't been blocked so the account is still running OK (seller didn't like the HD2 wanted cash to run an iPhone on the account)
Problem is, after 9months the HD2 has started overheating and rebooting when using data or GPS.
If My Location tries to update it reboots, sometimes goes into a continuous reboot loop, only taking the battery out will stop it.
It gets very warm around where the sim card is when this happens.
We've tried a hard reset, no different
Question: Will HTC honour the guarantee (less than 9mnths old) when I'm not the original owner or should I send it to a repair centre and cough up (I guess it needs a new Mboard )
Has anyone been in this situation?
Have I now got an unsaleable brick?
Thanks
I doubt it, have you tried the latest stock rom? that might change the way it runs
Or a not stock rom and radio from this site?
johnerz said:
I doubt it, have you tried the latest stock rom? that might change the way it runs
Or a not stock rom and radio from this site?
Click to expand...
Click to collapse
Hi, thanks but I'm pretty sure it's a hardware fault
You've checked for a bent battery pin?......
conantroutman said:
You've checked for a bent battery pin?......
Click to expand...
Click to collapse
Thanks
Yep, and cleaned the battery terminals, tried a different battery (out of my HD2).
The phone works OK if we cool it down by leaving it in a cold room for a couple of hours, but then as soon as it gets some hard usage, long phone call, data, GPS it starts to heat up and reboot again.
It just occurred to me we haven't tried a different sim in it, might try that and see if it's any different!
EDIT: GF hasn't used the phone for about a week now, now it won't get past the white HTC boot screen, just continuously looping.
yes they will honour it , i was in exact same situation and they told me it was 100% covered by the warranty , although the blanket email said to include proof of purchase customer service told me not to worry about it . had it back within 5 working days.
definitely sounds like the motherboard. Same problem with mine. T-mobile bought me a new phone.
I think the warranty date period is based off of the imei and when the phone was shipped out. I would call htc and ask. Couldn't hurt
Thanks for the replies, I suppose it's worth a try.
I'll let you know how I get on with HTC
Fixed
Update:
We sent our HD2 back for repair, HTC picked it up and returned it no charge.
Motherboard replaced.
Fault described on the repair document as "MB Current leakage, battery overheat, MB replace."
Totally excellent service.
Thanks HTC we love you
Hi guys, I could really use some help.
I've a T-Mobile G2 variant which was running a stock HTC Sense ROM. I started getting weirdness happening on it though - the home screen moving on it's own - switching between pages and back again, pressing any buttons apart from the power button just switched the home screens to the thumbnail view. Dialogue boxes refused to let me press the okay or cancel buttons, and texting became impossible - key presses deciding for themselves what they thought I was pressing. Rebooting the phone made little difference, and I tried re-calibrating several times, but this only helped for a short time before it all went again.
Just before Christmas I decided to flash a new ROM, deciding upon the Froyo 2.2.1 final from Elelinux. I have the same problem though, and it's right annoying.
Has anyone else experienced a similar problem?
Apps I currently have installed are:
Google Sky Map
Jewels
Google Scoreboard
Shazam
Sky+
Superuser
Terminal Emulator
WiFi Analyzer
The phone is almost 18 months old, but had been working perfectly until recently - around the same time I installed Angry Birds (which I uninstalled assuming it to be the cause).
Well i had this behavior as well. You need to change your digitizer as your screen has become unresponsive. I tried to fix it myself following the guidelines in the according thread in General and ended up breaking my camera lens.
So what i am suggesting is you get it to an HTC Repair store and let them fix it under warranty. Mine is as good as new now.
Unfortunately sounds like an issue with the digitizer in the screen, which can be repaired but isn't a simple job. The fact that touching the screen anywhere shows the preview suggests the screen is already registering a touch (hence broker digitizer). Don't spose you have an extended warranty or insurance for a replacement?
Hi there,
I've changed mine a month ago, it has cost me about 40€ and was made in 30min with the official tutorial from Htc that you can find on youtube. It was yes.. Really eaaasy ;-)
gruß,
H.
Thanks for the replies - I had hoped it would be software, although I kinda knew it would be hardware. I've got a monthish left on my contract, so I don't think it'll be in warranty, see if I can hang on without it :/
Isn't HTC giving 2 year of warranty for hardware? I've still got a year to go in mine.
mine's not from HTC - it's a T-Mobile one (albeit from a 3rd party supplier), and T-Mobile warranties are usually rubbish from my experience.
Well you won't lose anything by trying. Get in touch and bust their balls so you can get your digitizer changed. It's a hardware fault, not yours. I was treating mine very very well and still it broke after 9 months of use.
Get them to change it, it's not your fault they use crap material to make them.
from what you've said, Id say its maybe more likely to be a trackball issue, which probably doesn't make much of a difference to you, but might be slightly easier to fix
CyberWalrus said:
from what you've said, Id say its maybe more likely to be a trackball issue, which probably doesn't make much of a difference to you, but might be slightly easier to fix
Click to expand...
Click to collapse
He cannot type a message because letters type themselves in, it's clearly a digitizer problem, not a trackball issue i'm afraid.
Reflashed stock T-Mobile ROM this morning - hopefully I can get to my local T-Mobile shop at lunchtime to get them to fix it. Thanks for all your help.
and then I returned. T-Mobile said there was a long processing time for repairs at the moment, and they had no loan phones I could use whilst mine was away. Did say I could upgrade early though which was nice. Spent my lunch hour trying out several new phones (including a couple of nokias, sorry). Came back with a Motorola Defy, and a still broken Hero.
Just received my 16gb Galaxy Tab 10.1 from Amazon, really disappointed on it due to constant crash, freeze, lag...etc
ok.. open the package, boot it up, straight feeling sluggish between screen and apps already, then play around with it, install few apps, but it randomly close the apps or just froze without any reason and i have to hard power switch off to reboot.
Thinking it might incompatible apps, but apparently not.. it randomly freeze when open "setting", "google maps", "Quick Office HD"...
I done wipe/factory reset but still the same...
So.. guys think it is hardware related or software related? will restore 3.1 fix this issue? If possible, where do i get the vanila stock 3.1 honeycomb firmware and will it void warranty if i install it via say.. Odin?
I'm in Australia, so sending it back to US for warranty will be quite a pain... any help will be appreciated~
Thanks
by freeze do you mean the touch screen is unresponsive? the same thing started happening to mine today. i called amazon and am getting a replacement for free just call them they will send one out before you ship the one you have. I called today and am getting mine tomorrow but im worried because this is the second tab i had to get replaced.
I am waiting for my SGT from amazon to arrive now
hope it would be good unit
I am from Iraq it is so much difficult to return it to US
It should of shipped with 3.1 mate
Like all things that are mass produced you get some lemons in the mix sounds like you may have one
Sent from my HTC Desire HD using XDA App
I would reflash the 3.1 update via odin and hope that fixes it
I couldn't risk the no warrany do I got mine from mobicity.com.au as it comes with 1yr Australian warranty
Sent from my HTC Desire HD using XDA App
tonyurquiza said:
by freeze do you mean the touch screen is unresponsive? the same thing started happening to mine today.
Click to expand...
Click to collapse
ya, the screen is unresponsive but hard restart temporary fixed the problem.. still, problem still there
tonyurquiza said:
i called amazon and am getting a replacement for free just call them they will send one out before you ship the one you have. I called today and am getting mine tomorrow but im worried because this is the second tab i had to get replaced.
Click to expand...
Click to collapse
Problem is i'm in Australia, and i need to ship it to forwarder and ship via them to me which cost $55 per shipment...
yeah i had to lock then unlock and it fixes it for a couple of minutes then same problem, mine eventually fixed itself and has been working fine maybe wait a bit keep trying mine seems to work now do a factory wipe and keep trying .
Framedtrash said:
I would reflash the 3.1 update via odin and hope that fixes it
Click to expand...
Click to collapse
Where do i get this file from? And will it void the warranty even though i flashed the stock 3.1 honeycomb?
tonyurquiza said:
yeah i had to lock then unlock and it fixes it for a couple of minutes then same problem, mine eventually fixed itself and has been working fine maybe wait a bit keep trying mine seems to work now do a factory wipe and keep trying .
Click to expand...
Click to collapse
This happens to me as well with my SGT. I notice the keyboard will "stop responding" while typing over GTalk or something. Also the navigation keys will become unresponsive while browsing. A lock/unlock of the device seems to fix it.
A friend of mine was researching this, and on other forums people are complaining of the same thing, and apparently it's a part software, part hardware issue. I guess the sensors in the device loose track of where your tapping on the screen. I'm to try a factory reset and see what happens.
kklung said:
Where do i get this file from? And will it void the warranty even though i flashed the stock 3.1 honeycomb?
Click to expand...
Click to collapse
I'm sure you could find it in the development section, not sure if it will void the warranty though. I'm tempted to try this as well if the factory reset will not work.
Strange. I received my 32GB from Amazon on Monday and haven't had any issues at all. Sounds like you got a lemon.
Well, fwiw, I had a GT 10.1 and returned it for 2 reasons:
1) Screen has a dancing/moving part of the panel (towards the middle), where even when OFF, the LCD panel would reflect light in various sheens -- kind of like a think layer of oil on top of water. Slightly depressing the panel would get it to shift and move, and sometimes disappear; only to reappear.
2) Copied 350+MB of .jpegs onto the device, and it took 5.5 hours (yes, hours), to copy the data.
So, I returned the unit. In all fairness, I've got a friend who has a xoom, and had him try copying the data, and got the same results... so #2 is probably a Honeycomb bug, but #1 is definitely a GT defect. I'm now awaiting a Toshiba Thrive
gregoz1 said:
Well, fwiw, I had a GT 10.1 and returned it for 2 reasons:
1) Screen has a dancing/moving part of the panel (towards the middle), where even when OFF, the LCD panel would reflect light in various sheens -- kind of like a think layer of oil on top of water. Slightly depressing the panel would get it to shift and move, and sometimes disappear; only to reappear.
2) Copied 350+MB of .jpegs onto the device, and it took 5.5 hours (yes, hours), to copy the data.
So, I returned the unit. In all fairness, I've got a friend who has a xoom, and had him try copying the data, and got the same results... so #2 is probably a Honeycomb bug, but #1 is definitely a GT defect. I'm now awaiting a Toshiba Thrive
Click to expand...
Click to collapse
5 hours? I'm going to test that right now.
So you guys think i should return it? It cost $55 send from Australia to US and another $55 send from US forwarder to me... or should i try to flash stock 3.1 first? But.. where do i get 3.1 stock firmware? Any links will be much appreciated.
kklung said:
So you guys think i should return it? It cost $55 send from Australia to US and another $55 send from US forwarder to me... or should i try to flash stock 3.1 first? But.. where do i get 3.1 stock firmware? Any links will be much appreciated.
Click to expand...
Click to collapse
You can try this post in the development section. I've only had my Tab for a few days so I haven't had time to tinker with it much. I'm going to try returning mine first for a replacement. If that doesn't do the trick I may try a reload from the link here:
http://forum.xda-developers.com/showthread.php?t=1128722
gregoz1 said:
Well, fwiw, I had a GT 10.1 and returned it for 2 reasons:
1) Screen has a dancing/moving part of the panel (towards the middle), where even when OFF, the LCD panel would reflect light in various sheens -- kind of like a think layer of oil on top of water. Slightly depressing the panel would get it to shift and move, and sometimes disappear; only to reappear.
2) Copied 350+MB of .jpegs onto the device, and it took 5.5 hours (yes, hours), to copy the data.
So, I returned the unit. In all fairness, I've got a friend who has a xoom, and had him try copying the data, and got the same results... so #2 is probably a Honeycomb bug, but #1 is definitely a GT defect. I'm now awaiting a Toshiba Thrive
Click to expand...
Click to collapse
I bought the 16gb white version at Best Buy union square on June 12th, and returned it for the same 1) problem on the screen. The second one seemed to be ok, until the second day of use I saw the "oil" mark appearing and moving depending on where I holded/pressed the tab on the back.
But know I have to say the problem doesn't exist anymore. I think it is because of the packaging and the fact the tab stayed a lot of time in the same position before it arrives to your hands. I recommend use it for a week and see if the problem persists.
or they manufactured them in china...
people also report dust in their tabs, which is pretty much proof of cheap manufacturing.
I haven't had any issues.
Anybody figured out a real solution? It looks like a reccuring problem through forums. I got mine from Amazon forwaded to Qatar and basically it is unusable. Starts once every10 attempts...freezes after 10-30 seconds.
i have two and i have no issues with either one.
the first one i got was locked - the second is unlocked
i see no performance difference between the two
and both were purchased from amazon.
I bought mine in bestbuy and I still w/o problems... It was locked but nothing to worry using odin to 3.01>root>custom rom... it seem that ther is some galaxy tab 10.1 lemon editions
Hey guys,
I ve recently started having trouble with the Touchscreen on my Evo 3D. The phone is fully rooted and S-Off, currenlty has Leedroid ROM 3.0.
Ive noticed that sometimes it will just stop responding. I press the power button to turn the screen off and back on again, then it works fine.
Other times it will be as if the screen has already been touched in 1 place (even though i havent touched the screen). If i touch the screen it detects a second finger and tries to pinch zoom.
Recently its gotten worse and now certain parts of the screen wont work at all, but other parts work perfect. For example, i can pull the notification bar down or even use the capacitive buttons at the bottom (Home, Menu, Back & Search).
The phone has never been dropped, I have removed screen protector and case, removed apps, defaulted phone, tested different ROMs, and removed the battery for a while. Nothing has helped and im only surviving right now by using Softkeys.
Has anyone seen this, or know what it could be?
Haven't had this problem myself but something to try would be to calibrate thr screen threw the phone options snd see if that helps at all.
Locked & Loaded
""shooter on Deck""
Long time lurker, first time poster, so pardon the n00b.
I am having the same issue. I was using Revolution HD (which is a phenomenal ROM if I say so myself), and a week or two ago my phone started having that issue. I thought possibly a ROM issue, but things had been running smooth for awhile, so it seems odd that it would just start happening out of the blue.
I uninstalled apps, and wiped my phone and reinstalled the ROM, and nothing seemed to fix the issue. I finally re-locked my phone yesterday, put stock ROM back on and still had the issues. I took it in to Sprint today and they said it was because the phone had outdated software and they updated it. The only thing I saw updated was the PRL, so I'm thinking they are full of it. I should have checked for updates before bringing it in, because then they wouldn't have been able to bring that up as an issue.
They also tried to blame some apps as potentially the issue, but I'm basically at stock with minimal added apps. The apps I'm using are ones that I've used since I first had the phone. Perhaps an update of one of those apps is causing the issue.
I'm gonna run it on stock for a day or two and see if the issue is resolved by whatever update they did. I will then put HD Revolution back on and see what happens.
If you figure something out, please post again. My issues sounds exactly like yours. Doesn't sound like a ROM issue, since you and I are using different ROMs. Maybe a manufacturer defect, but I wonder if we have a common app causing the issue.
Update: Have tried the HTC Touchscreen Calibrator here:
http://forum.xda-developers.com/showthread.php?t=1378142
No change at first. Then i re-calibrated the screen but this time touched below the designated targets (purposely putting the alignment slightly out). Now im able to pull the notification bar down! Meaning it thinks im touching part of the screen where the notification bar is when in fact im touching just below it. "Touch Test" from the Market is a great app for testing this.
Could this be a fault with certain parts of the digitizer?
I know digitizers can be found easily enough and theres videos on youtube, but has anyone actually replaced one or think it will help???
@gonzodog: How is yours looking? Do you think you can give this a try aswell?
I downloaded the calibration tool and will test over the next few hours. My screen issue doesn't seem quite as bad as yours. Turning on and off the screen usually resolves the issue ans it doesn't happen all the time.
I went back to Sprint to show the update he ran didn't work. He 'thinks' it is an HTC issue. I am am looking for a good AOSP Rom to try to see if it is a sense issue. The Sprint rep said he has the same issues on his phone.
I am new to Android (coming from webOS) so I am not used to having so many options for an OS, so I don't know which ROM I'm going to flash.
I saw another post in this forum by someone with similar sounding issues, starting to think it really may be a software issue and not a defect in the phone.
I'll let you know how it goes after the calibration.
I have this issue lately no matter what rom I run.. been running custom rom's now for Month's and this just started..can't seem to figure it out..it just gets stuck and the notification window will not pull down or it will think I want to copy and paste during a text, do goofy things while dialing etc....then I have to hit the power button to simply turn screen off and on..then all is good again...seems to be getting worse and I have used every wipe, rom etc..not sure what to do.
Someone else suggested it was a multi touch issue. Could an app cause that?
I have very few apps on my phone, since I reset to stock. Maybe I will remove the the ones I have downloaded and see what happens. I want to think the issue is caused by an app, maybe one that was recently updated.
My non stock apps are: tapatalk, barcode scanner, google authenticator, tasker, words free, godville, ringcentral, yahoo fantasy football, SwiftKey x, and Google+. Do you all use any common apps?
Sent from my PG86100 using Tapatalk
I'm having this issue as well. I'm loving the change in sprint policy making me go to a repair center just to get the run around. It's a bit silly that they can't hand me a new one. I'm well within my year manufacturer warranty and have insurance. I'm hoping that this issue can be tracked down. From my perspective as a former cell phone repair tech, I'm banking on defective digitizers that are wearing out or wearing in a strange manner to produce this effect. I've tried multiple roms, sense and aosp and still have the problem.
I have an unlocked evo (no carrier) full stock and it happens to me too.. Specially the "o" and "i" letters on keyboard.. It doesn't always happens but when it does is just a matter of seconds till it's ok again..
Sent from my HTC EVO 3D X515m using XDA App
@gonzodog: I dont actually use any of the apps. Even when i flashed a stock ROM, the fault occurred.
This seems more and more likely that its parts of the digitizer at fault....
This was the reason I went back to stock s on was having loads of problems
Sent from my HTC EVO 3D X515m using XDA Premium App
@ronin201085 If it is the digitizer, then the question is how to get Sprint to replace it. I may try a different Sprint store today and suggest a digitizer issue. I have insurance, so my preference would be fore Sprint to repair it. I did see that replacement digitizers are available via ebay for about $20, but I'd rather not pay to fix something when I have insurance.
honestly if you are covered under insurance then have they repair it for you... its too risky to replace the digitizer yourself, especially seeing as there are no good tear down videos available that show us how to separate the touchscreen and digitizer from the main body... suffering from the same problem
I have the same problem man.. sprints customers service blows, I have taken it down there twice and they still wont do anything because I can't "duplicate" the issue. And also, for me turning the screen off and on fixes the issue.
Sent from my PG86100 using XDA App
Same problem here. Took it to my local sprint store and they replaced the screen no questions asked, although I did have to unroot it before they would touch it. The way I showed them that the defective digitizer was the culprit was downloading the app touch test from the market. That got their attention. A whole section of my screen wasn't registering input.
@3vo kid: I really don't care to replace myself, but I have taken it to Sprint twice, and both times they said it was a software issue. I was able to replicate the issue in the store, still didn't help. I am going to try a different Sprint store, and if still a problem, maybe a call to customer service.
Sent from my PG86100 using Tapatalk
I work for an indirect dealer fixing Sprint phones and I can guarantee you that it is the digitizer. HTC really did disappoint with these crappy digitizers. Whats more sad is that sprint does not rule this as a common problem when it truely is.
Ok for starters im in Australia and this phone was an import, so sending it back under warranty is a loooooong process, so im open to ideas.
I know digitizers are easy to get, especially on ebay, there must be people that have already replaced them. Im engineer by trade so my technical skills arent bad. Im seriously considering just trying to replace it myself.
ronin201085 said:
Ok for starters im in Australia and this phone was an import, so sending it back under warranty is a loooooong process, so im open to ideas.
I know digitizers are easy to get, especially on ebay, there must be people that have already replaced them. Im engineer by trade so my technical skills arent bad. Im seriously considering just trying to replace it myself.
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Click to collapse
there are deff ppl that have replaced them... but no one has posted sufficient information, pics, or videos when replacing the screen. to my understanding the digitizers are attached to the lcds with an adhesive and there are ribbon wires that get in the way of removing them. in all seriousness it might be easier to order a replacement digitizer with an lcd already attached
Ur digitizers are dirty ... put you phones in boiling water .. should fix it
Sent from my PG86300 using XDA App
My V10 went into a bootloop back in November and I was fortunate enough to get it replaced days before the 1 warranty expired. Yesterday, my wife's V10 also suffered the same failure. Unfortunately, no insurance and Verizon still insists that they don't know anything about the hardware fault that's causing these phones to bootloop. I can cough up my failure to just bad luck, but both phones failing for the same thing has nothing to do with luck.
If anyone knows of a class action suit being filed against LG, I would be interested in signing up.
Last LG product I'll ever purchase.
lawsuit
I'd be surprised if there wasn't one. The same thing happened to my G4.
I'm pretty sure there is one...Google it
I've seen the articles of an active lawsuit against them, but there's no information on how to join. Usually, the attorneys will get companies to release the information of customers who may have been affected so that they can be contacted to join or opt out. Either way, I will send them an email and see if I get a response..
My phone just got the bootloop yesterday and I was able to get Verizon to agree to send a replacement for me even though I am well out of warranty. The person I spoke with on chat said she researched it and said it was a known issue so they could cover it. So my replacement phone comes tomorrow. Now I am just trying to get it to boot long enough for me to back up whatever I can.
xceebeex said:
My phone just got the bootloop yesterday and I was able to get Verizon to agree to send a replacement for me even though I am well out of warranty. The person I spoke with on chat said she researched it and said it was a known issue so they could cover it. So my replacement phone comes tomorrow. Now I am just trying to get it to boot long enough for me to back up whatever I can.
Click to expand...
Click to collapse
You faired far better than me. They told me they didn't know anything about the issue (however they knew about it back in November when my phone died a few days before it's one year anniversary) when I called about my wife's phone suffering the same fate.
I did call LG and they are definitely aware of the issue as they extended the warranty of the phone by an additional 6 months.
Verizon should still address this issue with its customers rather than brush it off as just another defective device out if warranty.
I think there is one right now.. Not sure how to find it.. I notice most of the people experiencing bootloop ignored fixing the overheating, which almost all of them do out the box.. Mine did and I stopped the overheating right away simply by enabling developer option and turning off all window animations.. Don't know what that is but since them my v10 stays cold to the touch for basic daily use.. Even when watching videos.. I haven't tried gaming but I plan to.. You might want to do it to the one you just fixed.. By default it's on " x1."
lowkeyst4tus said:
I think there is one right now.. Not sure how to find it.. I notice most of the people experiencing bootloop ignored fixing the overheating, which almost all of them do out the box.. Mine did and I stopped the overheating right away simply by enabling developer option and turning off all window animations.. Don't know what that is but since them my v10 stays cold to the touch for basic daily use.. Even when watching videos.. I haven't tried gaming but I plan to.. You might want to do it to the one you just fixed.. By default it's on " x1."
Click to expand...
Click to collapse
Thanks, I'll give that a shot. My wife isn't a very heavy user, so don't know how the phone overheated that much to cause the hardware issue.
Received notification that LG repaired the phone by replacing the main board. They determined the fault to be "phone not charging". What a crock of ****. That was not even a problem.
Meanwhile, I'm 2 days in still waiting for a response to my email from the firm that is already suing them.
Hypnosis4U2NV said:
Received notification that LG repaired the phone by replacing the main board. They determined the fault to be "phone not charging". What a crock of ****. That was not even a problem.
Meanwhile, I'm 2 days in still waiting for a response to my email from the firm that is already suing them.
Click to expand...
Click to collapse
I bought my V10 day 1 (10/30/'15) and it bootlooped like a week ago. Sent it in and just got the email saying it wasn't charging through the port. Right... 20 months in and they're still replacing boards "under warranty" though so I'm not mad lol
AirForceOnes0010 said:
I bought my V10 day 1 (10/30/'15) and it bootlooped like a week ago. Sent it in and just got the email saying it wasn't charging through the port. Right... 20 months in and they're still replacing boards "under warranty" though so I'm not mad lol
Click to expand...
Click to collapse
Nice to know it wasn't just me they used that excuse with, guess they don't want the real reason of shoddy hardware being a liability in court.
My V10 replacement from Nov 2016 now exhibits WiFi disconnection issues. Wife's V10 has no such problems. Hopefully I can get to November before the phone totally faults out again.
I was looking forward to the Pixel 2 but I heard it's going to be a LG manufactured phone. Ugh, that's sad news as I won't even consider it.
Agreed, I definitely won't be one of the early buyers for a pixel 2. Bought a Note 4 off ebay, gonna roll with that and my newly repaired V10 as a backup until one of these manufacturers makes a modern phone with all the features I want. V20 would've been it but I'm not about to have one of those bootloop on me as well.. See what the V30 brings I guess
Just a little update from getting my main board replaced. Got it back yesterday after missing FedEx the day before and the sim no longer worked, but they left my glass screen protector on which I wasn't expecting. It had been updated from 25A (I was holding out for mm root..) to 28A. Everything seems to work but it is no longer going to be my dd. If something happens to my note I'll activate it but it's on zerolemon-mp3 player duty for now. Still love the idea of the V10...
Thanks for the update. They had removed the screen protector on my phone when I got it back. But so far phone is running ok. It did shut down on its own from getting too hot a couple of days ago. I was taking pictures and leaving the photo camera on when it did it.