MoPho Bluetooth Call/Audio Quality Issues? - Motorola Photon 4G

Hey guys,
I am having serious BT streaming and Call Issues with my MoPho. When I connect it to my car's (Hyundai Genesis Coupe) BT, there are pauses when streaming music and when I make a call, the quality is not good. This never happened to me with my other phones (HTC Evo Shift and Nexus S 4g). Any suggestions? I am running stock rooted.
Julian

My guess is it's a combination of the phone and your car's BT.
I pair my Photon with my Kenwood KDC-X995 and call quality is excellent.
I can't comment on streaming audio as the deck doesn't support it (crazy i know considering it's Kenwood's flagship aftermarket single-din deck :-/ )

I disagree, I think the phone's bluetooth is severely messed up. I have a Plantronics m100, voyager and a Bose bluetooth. ALL of them do this: I can connect and start talking on the call, if I put the phone in my pocket cal quality goes from 10 to about a 4. Also, when talking on my bt (any of them) I can talk for about 5 minutes, 10 minutes, 1 minute, it is just random. It will completely disconnect although my bt light is still on on the phone, I hear them through the headset, then the phone just hangs up. If I catch it in time I can toggle the bluetooth button on the phone and they will be back. They are actually sending me another phone, but if it doesn't fix it I will just send it back.
I think this is on moto's end.
-DJ

Djspinister said:
I disagree, I think the phone's bluetooth is severely messed up. I have a Plantronics m100, voyager and a Bose bluetooth. ALL of them do this: I can connect and start talking on the call, if I put the phone in my pocket cal quality goes from 10 to about a 4. Also, when talking on my bt (any of them) I can talk for about 5 minutes, 10 minutes, 1 minute, it is just random. It will completely disconnect although my bt light is still on on the phone, I hear them through the headset, then the phone just hangs up. If I catch it in time I can toggle the bluetooth button on the phone and they will be back. They are actually sending me another phone, but if it doesn't fix it I will just send it back.
I think this is on moto's end.
-DJ
Click to expand...
Click to collapse
Can honestly say mine hasn't done any of this
I use the BT in my car stereo, a Jabra BT8040 and a Jabra Extreme headset.

Mine works great with my jaw bone icon for audio and media. Best connection ive ever had with a phone and the range is great I thought my headset was bad when I had my nexus, but it works great with this phone.
Sent from my iphone killer

Your blue led lights up when on BT?

Related

Crap Bluetooth?

I purchased mine yesterday. Once the WOW effect wore off, came the disappointments..
The bluetooth is terrible. Lots of static in my Plantronics Voyager Pro, and also it pairs with my Nissan BT handsfree, but only connects the first time, afterwards its not possible to connect to it anymore.
Flashed to the latest KE7, factory reset, did not help at all.
How can such an expensive phone be like this? Bluetooth is one of the most important features in a phone...
I have the same pairing issue like you. Don´t get my Sony Bluetooth headset to work. Tested it with two devices.
I have car bt xplode System and i never had it so good. Always connects. It does skip if wifi is on though. I had the same issue with gs1.
Sent from my GT-I9100 using XDA Premium App
Happily mine works nice, with SonyEricsson a2dp stereo headset, Belkin a2dp receiver, a nokia handsfree (not sure about the model), the file transfer is faaaaaast
It has paired everything I used it with and no problems so far.
The sound is even better than it is via my retired iphone.
does anyone tried working with SE LIVEVIEW.
My N1 had truble, and looking forword to SGS2 and don't know yet if it is OK.
Also have problem with a Plantronic Discovery 975. Statics and stuttering sound. No problem pairing though and it is the same (bad) sound quality if I'm near or 5 m away.
I'm on KE7 firmware.
Wow, should this be added to the official bug list?
For me, bluetooth intermittently skips if wifi is turned on. Once I turn wifi off, its crystal clear. This has happened on all my different bluetooth headsets so if other are experiencing the same thing, I think this is definitely an "official bug".
Mine skips, and randomly drops connection to my JVC car stereo requiring a reboot. Back and forward buttons don't work reliably either.
Anyone who says theirs is clear is wrong. They just don't have an ear for decent sound quality. The bitpool on every Android phone (including Cyanogen) is horribly low and it really shows in the mid-high tones (ie hi-hats). No-ones is different.
Worst of all, sometimes if I get out of my car, I'll get a 'hot' leg where the device is overheating from the bluetooth going nuts. I feel like it's damaging my SGS2.
Yapp, can confirm that turning of wifi stopped the stuttering. Sound isn't great but probably usable. Defenitly a bug?
Sent from my GT-I9100 using XDA Premium App
Any progress on this yet? Mine drops the sound quite a lot. Remains connected but just no sound and does this about every 15 minutes, requiring bluetooth to be turned on and off.
First let me start off by saying, my bluetooth pairs well with my Motorola S7HD and the sound to ME is DECENT until you put it in your pocket and from there it gets "staticky" somewhat but not too bad.
As for the car, I have to manually pair the phone to the car stereo every time. Sometimes it would connect it to automatically. The sound to MOST of us in the car is fine. Keep in mind most of us aren't audiophiles. If it plays well, understandable, and without any static, it's a ok in my book.
The suckerpunch is that sometimes the bluetooth would drop connection now and then. I need to do a restart on the phone to get it flowing again. Meh.
If anyone finds a fix, please tell
i also get crappy sound quality, but whats worse is, that neither the mic nor the earplugs work on my BT headset when i try to answer a call! (sony ericsson mw600 headset)
only when i pause the call and resume it, the headset works!
did anyone experienced this?
solved it by disabling wifi....seems to be a common android issue
Any progress on this issue?
E.g. does 2.3.4 improve?
Hi @all,
I noticed a (bluetooth) headset issue while calling (not only in this rom, even in all roms i have tested): when wifi is on, crack sounds make every call inaudible.
It happens with plantronics voyager 520 and BMW professional (2011) car kit.
I can't believe having the best phone with such an error.
Suspending wifi, stops the crack sounds, but the quality of headset calls is much worse than with my "old" SGS1.
I use my phone two hours a day for calling. I'm not amused about this fact.
Other surveillances?
Greetz
synovatec
on SGS2 with LeoMar75 Rom Revolution v2.2 - ODEXED Custom ROM based on the latest XXKG2 firmware (2.3.4)

[Q] Bluetooth disconnecting

I enjoy listening to my podcast's all day long. However, my bluetooth disconnects without warning nor is it predictable. The bluetooth indicator is lit blue as if is connected. Also, in settings, there is no sign of it being disconnected. The only way to get my bluetooth to reconnect is to toggle my bluetooth off and then on again.
I tried to replicate the issue at the Best Buy where i bought the phone, but had no luck getting this to happen. Best Buy replaced the phone only to find out that i still have the same issue.
I typically use Dogcatcher for podcasts. Uninstalled it and started using Stitcher. Unfortunately still getting this issue. Even went as far as buying a different brand of stereo bluetooth headset.
Any one have any ideas?
Sorry, no idea. Try posting in the Motorola Owner's Forum and see if the Moto techs can shed some light on it.
Just for reference....I use a Blueant Q1 headset and Motorola S10HD headphones and no issues with disconnects, at least with music or audiobooks.
I was actually going to post something about this but haven't got around to it. Mine disconnects all the time, I have to shut off/on and then it will reconnect. It sucks. Also, when I put my phone in my pocket when I'm on my phone I get some very crappy sounds through my BT. I mean, its like 3 ft away max, through cloth, why would that matter? Is the BT radio on this phone really that bad? Anyone else having similar issues?
I remember this happening with my first phone but I thought it was my earpiece. I have upgraded my earpiece, still doing the same thing and has gotten worse lately. But the other thing is that I can walk pretty far away 30-40 feet before she disconnects, in my house around walls and such, so I don't get it.
-DJ
I'm having the same bluetooth sound issues as you DJ, except I don't hafta have the phone in my pocket. If I put the phone to my other ear I can hear the caller thru the headset & it stutters in the bluetooth.
Sent from my MB855 using XDA Premium App
CCallahan said:
Sorry, no idea. Try posting in the Motorola Owner's Forum and see if the Moto techs can shed some light on it.
Just for reference....I use a Blueant Q1 headset and Motorola S10HD headphones and no issues with disconnects, at least with music or audiobooks.
Click to expand...
Click to collapse
I'll give Moto techs a try. Otherwise, its too difficult to replicate the problem at the Sprint Store. All they do is wipe the phone and hand it back to me which is not acceptable. Especially when i explain to them that i have tried this with no improvement.
Thanks guys for your input.
This used to happen with my EVO as well so I wasn't shocked when it happens with the photon from time to time. What happens is that the media connection gets lost while the headset is still connected to the phone audio. I use a Jawbone ICON and ERA and it happens with both. I listen through my headsets all day every day so I'm pretty used to it. Usually if I un-pair and re-pair the headset it solves it for a while. Just make sure the headset says its connected to both phone and media audio.Hopefully it will be corrected through an update soon. I'm sure they have a long list of stuff to repair...
I have the same BT audio disconnects as others while I was listening to stream music, very frustrasting, I had the phone swapped due to other issue, but this still happened very randomly. Infact, as the other poster said above, BT audio disconnects also happened to my previous HTC phones(Diamond, EVO 4G & EVO 3D)as well.
im having same issue with blue parrot headset
glad to know I aint the only one with this problem, hopefully a fix is in the works
I have a Plantronics Voyager Pro+ and my Photon practically refuses to play my visual voicemails through it. When I attempt to play a voicemail, the scrub bar runs through it in like 1 second even though the voicemail may be 2 minutes long and no sound is heard through the BT. If I then disconnect and reconnect the BT, the message(s) will play properly for a short time. So most times, I either disconnect BT to play my messages through the speakerphone or earpiece or I dial into my voicemail with my BT. Overall, it is a frustrating situation. However, I guess things could be worse.
I have a similar issue with Bluetooth for HID devices (mouse / keyboard). I have the webtop hdmi hack in place. I haven't tested this with the latest ota yet.
Sent from my MB855 using Tapatalk
I have a blue ant q2, and t1 with this issue, which also manifested itself in my EVO 4G
Disconnect from car handsfree
Looks like I have same issue,if I am in my car and talking over car bluetooth build-in system it will disconnect after some time, need to toggle bluetooth button on phone screen to send it back. I never had this problem with Epic4g before. I am in battery safe mode is it possible that after awile phone think that it can shutdown bluetooth. I am rooted but using battery mode without ant 3rd party app. Also can someone post link to related Motorola tech forum described above gor Photon 4G?
edlex said:
This used to happen with my EVO as well so I wasn't shocked when it happens with the photon from time to time. What happens is that the media connection gets lost while the headset is still connected to the phone audio. I use a Jawbone ICON and ERA and it happens with both. I listen through my headsets all day every day so I'm pretty used to it. Usually if I un-pair and re-pair the headset it solves it for a while. Just make sure the headset says its connected to both phone and media audio.Hopefully it will be corrected through an update soon. I'm sure they have a long list of stuff to repair...
Click to expand...
Click to collapse
I agree with this statement for sure.
After doing some searching, I found this thread.. I'm having the same issue with a photon I picked up acouple of weeks ago. I'm running stock root. Is there a fix for this, or is a custom rom a way to fix it?
Thanks
Hi, I am also having same problem, bluetooth disconnects automatically so no file transfer and also when i use wired headfone to listen songs and when i put fone in my pants pockets, it stops the music and give me blutooth option for voice commands
sont know how to FIX this
goaliemn said:
After doing some searching, I found this thread.. I'm having the same issue with a photon I picked up acouple of weeks ago. I'm running stock root. Is there a fix for this, or is a custom rom a way to fix it?
Thanks
Click to expand...
Click to collapse

Bluetooth lacks full duplex function?

Everytime i use a bt headset when the other part talk to me and i try to speak at the same time they can' t hear me. Today i made a test: i asked my wife to count from one to ten and i did the same together. Althought i was able to hear her, she wasn't able to hear me! I tried four different headsets and the problem is common. Sorry for my bad english.
Are you using cheap BT headsets? I have my Jawbone and its works fine with no issues. If you have the money for 4 different headsets, i would get rid of them and buy the jaw bone or another higher end BT headset. also in my car, i have a pioneer BT120. full nav, BT music streaming and phone calls. no issues with that either.
tsourisg said:
Everytime i use a bt headset when the other part talk to me and i try to speak at the same time they can' t hear me. Today i made a test: i asked my wife to count from one to ten and i did the same together. Althought i was able to hear her, she wasn't able to hear me! I tried four different headsets and the problem is common. Sorry for my bad english.
Click to expand...
Click to collapse
Same problem with Parrot ck3000 EVO (lastest v5.25 firmware), but only if i start a call via voice command (with green button on handsfree remote). If i start call manually from phone microphone works without problem
unclearthought said:
Are you using cheap BT headsets? I have my Jawbone and its works fine with no issues. If you have the money for 4 different headsets, i would get rid of them and buy the jaw bone or another higher end BT headset. also in my car, i have a pioneer BT120. full nav, BT music streaming and phone calls. no issues with that either.
Click to expand...
Click to collapse
Three different plantronics models and the other one is ford car bt system!

[Q] Let's talk Bluetooth problems

Hey everyone,
Has anyone noticed bluetooth issues? I've pointed them out in other threads, but they seem to be glossed over. I hate to seem like a noob by creating new threads, but I fear that the issue is being looked over by most people. I've read a few reports of people having issues with their phones connecting to their cars or headsets automatically. Has anyone else faced these issues?
I specifically cannot get my BT headset to connect unless I unpair and repair it everytime I want to use it. Sometimes even during a phone call the headset will drop connection and wont reconnect unless i turn it off and on a few times. For reference, I've tried multiple BT headsets and they all behave the same way. These headset's also work just fine with my Galaxy S2, just not with my S3 (international on XLE8)
No problems with bluetooth here and I use it a lot (HS3000, Logitech Boombox, PS3 and Wii controllers too).
No issues here. Phone sometimes doesn't pair automatically with the BT kit in my work car, but I've had that issue with my S1 and S2 in the same car so I'd say it's a problem with the headunit.
Works perfectly with the Sony headunit in my own car, and connects to my mate's fine.
ok, what firmware rev are you guys running? im going nuts not being able to use bluetooth here!!
somewhat related.
i often leave my sgs3 connected to my laptop via usb when i fall asleep. at morning, battery's charged 100% obviously and phone isn't hot.
last time around, i was listening to music via hm3700 bluetooth headset. then later turned off the bluetooth headset. i forgot to turn off the bluetooth on sgs3 and again fell asleep while it's still connected via usb to laptop.
when i woke up at morning as usual battery's charged 100% but the sgs3 was hot, not so hot but isn't anywhere the normal hot we're accustomed to.
connects automatically to my car's BT built-in system. Only needed to pair once.
Works very well with my Sennheiser PXC 310 BT.
If I switch on the headphones the phone automatically connects to it.
can everyone please detail their firmware/kernel they are using?
i am on XXALE8, with the stock kernel
I have problems on XXLE8 as well connect it to my car head unit and it acrually crashes the headunit after 5 mins being connected . After the heaf unit crashes 3 times it requires a pin code. Iphone 4, 4s and gs2 connect no issues.
Sent from my GT-I9300 using Tapatalk
bean12147 said:
I have problems on XXLE8 as well connect it to my car head unit and it acrually crashes the headunit after 5 mins being connected . After the heaf unit crashes 3 times it requires a pin code. Iphone 4, 4s and gs2 connect no issues.
Sent from my GT-I9300 using Tapatalk
Click to expand...
Click to collapse
thanks for your input, i upgraded to XALF5 and still having the same issues. this is frustrating!!!!
Oddly - my phone will automatically connect to my cars in-built BT system, but it won't auto connect to my Jawbone Era without switching BT of and back on....
I also have problems, with my build-in bt in my car. Have XXBLH3. Connect fine, but drop the connection 2-3min after. My SGSII have no problems
No Ringtone through Bluetooth
Okay here is my problem……I want my custom ringtones i have set for contact to play in my Bluetooth headset when a receive a call, not that dumb ring. That way I will know if I want to take the call or not because I can tell by the ringtone who is calling. Why would Samsung disable this feature. my iPhone 4s plays the ringtone I have setup when I get a call. Is there anyway to do this. I ride a motorcycle and I have a device called a Chatterbox that let’s me connect via Bluetooth to my phone so I can hear my music and talk and make calls while I am riding. On my iPhone 4s my music would pause my custom ringtone would play and I could decide it I wanted to take the call or send it to voicemail, then my music would start right back up from where it left off. Right now my Galaxy i717 and my Galaxy i747 (Note and S III) just play this annoying ring and I can’t tell who it is! Any have a fix or work around for this.
Hmmm, the sound on my cars bluetooth gets distorted and only a reconnect will fix, and more worringly sometimes the S3 will not wake up after disconnecting from my car and only a hard reset will solve it.
My S2 did pretty much the same thing.

Bluetooth issue?

Quick question: is anyone having issues with Bluetooth stopping every so often while playing music? It does it on my Klipsch earphones & in my car (my only Bluetooth listening so far). What I've noticed is that it interrupts the music because it thinks it's in a call. If I press the button on my earphones that would end a call (or likewise in my car), the music starts right back up. It seems like an odd bug. Any thoughts?
Haven't seen anything wrong. I don't want to jinx myself but so far, it's actually working much better than my V20 was. Every day I'd have to turn my BT off and back on before starting my car or it might not connect the audio properly. Then, about once a week, a complete restart was needed. Haven't had to do either with the V30 yet.
V30 Bluetooth issues
I've had multiple issues with Bluetooth connectivity for a few of my devices come up recently.
For example, I'm getting delays in receiving notifications for both my smart watches, even though only one of them is active at any given time.
My Snap Spectacles was paid, but suddenly stopped transferring videos to the V30. I paired the glasses to my iPad, and videos transferred seamlessly.
The notification for WiFi Direct keeps popping up abet few minutes. Says something about running Bluetooth, wifi, and wifi direct at the same time can cause issues. Sadly, I couldn't find a toggle to turn wifi direct off. Even when I turn regular wifi off, it turns back on.
I have no issues with BT ... but, the sound issue is likely notifications.
Yup...Bluetooth Issues Here
So I finally have the LG V30. Generally a great phone. But I too have bluetooth issues. I hear static on calls made over bluetooth. Two phones, same issue. My G6 did not have this problem. When I (briefly) had the GS8 and Note8 this was not a problem. The funny thing is, when the phone is in my pocket with the screen off, there is no static. When I remove the phone from my pocket and wake the screen, the static returns. The bluetooth works fine for my podcasts and music. Weird. But reproducible. I use the BT in my car a lot (yes, I actually make phone calls on my phone )
So I was wondering if others have had any bluetooth issues.
anl2304 said:
...when the phone is in my pocket with the screen off, there is no static. When I remove the phone from my pocket and wake the screen, the static returns. The bluetooth works fine for my podcasts and music. Weird. But reproducible. I use the BT in my car a lot (yes, I actually make phone calls on my phone )
Click to expand...
Click to collapse
Weird indeed. No problems here. I'm paired to a 2013 Audi, a 2013 Ford, and a 2017 Chevy, not to mention an older Plantronics earpiece. No problems -- all my calls sound normal, or even crystal clear in Verizon HD.
This is with screen on with Waze, Pandora, even Android Auto running.
No static for me either paired to a 2013 Audi with screen on and Waze running
Nay Tyzon said:
Weird indeed. No problems here. I'm paired to a 2013 Audi, a 2013 Ford, and a 2017 Chevy, not to mention an older Plantronics earpiece. No problems -- all my calls sound normal, or even crystal clear in Verizon HD.
This is with screen on with Waze, Pandora, even Android Auto running.
Click to expand...
Click to collapse
cazcryy said:
No static for me either paired to a 2013 Audi with screen on and Waze running
Click to expand...
Click to collapse
Thanks for the responses. I can find no one else with the problem. Yet I had no issue with any other phone. I'll keep looking for a fix.
All of you guys with BT issues, do a factory reset and report back.
Hisma said:
All of you guys with BT issues, do a factory reset and report back.
Click to expand...
Click to collapse
I did this on my first V30. A factory data reset did not resolve the problem. I am not sure if a reset will help with this one either. But I will give it another try.
I am having similar issues with the Bluetooth on the LG V30. When the phone is too close to the built in navigation screen/Radio in my vehicle, I am getting a lot of static. Only when making/receiving phone calls. When I move the phone 1 foot or more away from the center counsel of the dashboard the static goes away.
Went to the TMobile store where I bought the phone. They produced another LG V30 and connected to my vehicle's bluetooth. Same issue.
No issues when connected to music players.
Quite frustrating as I really like the phone.
I'm having BT problems. Calling is pretty much useless in my car (2015 Subaru), but music works reasonably well.
I'm getting continuous toast notifications about the phone connecting/disconnecting every 30 seconds or so, no matter what device. Very, very frustrating.
2Henchmen said:
I'm having BT problems. Calling is pretty much useless in my car (2015 Subaru), but music works reasonably well.
I'm getting continuous toast notifications about the phone connecting/disconnecting every 30 seconds or so, no matter what device. Very, very frustrating.
Click to expand...
Click to collapse
I'm wondering if you have the cheaper stereo in the 2015? It's the one with a small monochrome screen and manual knobs?
My wife has issues in her 15 WRX with that stereo and her phones. As soon as my number ports, I'll try mine with my 16 WRX. I have the premium version with the smaller non navigation stereo.
20degrees said:
I'm wondering if you have the cheaper stereo in the 2015? It's the one with a small monochrome screen and manual knobs?
My wife has issues in her 15 WRX with that stereo and her phones. As soon as my number ports, I'll try mine with my 16 WRX. I have the premium version with the smaller non navigation stereo.
Click to expand...
Click to collapse
Yup, its the stock version. My S6 Edge before the v30 didn't have any issues. The calling thing is awful on the v30, it's unusable.
2Henchmen said:
Yup, its the stock version. My S6 Edge before the v30 didn't have any issues. The calling thing is awful on the v30, it's unusable.
Click to expand...
Click to collapse
Same issue. My S6 never had an issue, however my new LG v30 sounds crystal clear when streaming audio but when I connect to a call, the call is distorted, broken, and static filled. I tried force stopping and clear data & caches of both bluetooth services, but nothing worked.
I also have a 2014 Subaru Outback with the stock radio.
My car is also a subaru (2012 Legacy). Issue is static in calls, however.
I have no problems with BT on my JBL headphones or my 2014 Ford Focus bluetooth but with my motorcycle bluetooth comm (Scala Freerider 1) I get playback of audio at like 75% speed with a lot of crackling and popping. No BT issues on the motorcycle comm with my Pixel C or S8.
I have the same issue. When I connect with my Bluetooth on my car the music plays but it randomly stops in the middle of the song, then starts again. It's like it loses the connection then gets it back right away. Doesn't seem to do it when I use the headphone jack.
In my case something different has happened.
The audio quality for connection inside the car gives a lot to be desired compared to the Galaxy S8 plus. I listen to the music as if it were with some bad quality or grit.
If the bluetooth has apt-x quality, it seems to me that my terminal does not hear how well this compression codec contributes, which theoretically transmits more audio data than bluetooth without apt-x.
Is there someone else who has the same thing?
Enviado desde mi LG-H930 mediante Tapatalk
Guys I'm new to the v30 I came from g4, my issue is that in my yaris 2014 I've connected the v30 but it doesn't recognize the phone, but it pairs as "unregistered" even I've tried to pair it with passcode but the phone just connects, and doesn't ask for any passcode after it connects I can play music but when I turned the car off and then on again v30 doesn't connect back, I have to unpair the car audio system to pair it again with the same problem of the unregistered device thing...
Edit:
Guys I just fix my problem downloading an app from the store that connects the Bluetooth to my car sistem, it recognizes it and connects automatically now, what I believe it is a problem with Bluetooth app from the phone itself

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