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Running AT&T Dell Streak, 1.6 6601. Being slightly irritated with the lack of updates by ATT, i downloaded QDL and went through the walk-through. Everything seemed to go smoothly. However, on reboot after the QDL tool was complete I've frozen on swirling dell screen. Anyone hit this snag? Possible bad img? Currently running QDL tool 2.7.4.8; anyone had success on a previous version? I've ran the QDL tool more times than i care to admit. I apologize if this has already been addressed but I've read so many threads on so many boards I need to walk away from the computer for a while.
I have also tried a factory reset (via volume key boot and and clockworkmod) neither of which worked (another problem for another thread). Any help or guidance would be very much appreciated.
Cheers,
Zac
keenercoug said:
Running AT&T Dell Streak, 1.6 6601. Being slightly irritated with the lack of updates by ATT, i downloaded QDL and went through the walk-through. Everything seemed to go smoothly. However, on reboot after the QDL tool was complete I've frozen on swirling dell screen. Anyone hit this snag? Possible bad img? Currently running QDL tool 2.7.4.8; anyone had success on a previous version? I've ran the QDL tool more times than i care to admit. I apologize if this has already been addressed but I've read so many threads on so many boards I need to walk away from the computer for a while.
I have also tried a factory reset (via volume key boot and and clockworkmod) neither of which worked (another problem for another thread). Any help or guidance would be very much appreciated.
Cheers,
Zac
Click to expand...
Click to collapse
My first thought is a bad download of QDL Tool.. I would delete the version and folder you have, re-download and attempt once again. Make sure you leave the battery out of your streak one min. prior to plugging it into the computer. Then once it it recognized by QDL, run, once finished unplug the phone and allow it to reboot. If still no go, please let me/us know. Good Luck
ARHMogul said:
My first thought is a bad download of QDL Tool.. I would delete the version and folder you have, re-download and attempt once again. Make sure you leave the battery out of your streak one min. prior to plugging it into the computer. Then once it it recognized by QDL, run, once finished unplug the phone and allow it to reboot. If still no go, please let me/us know. Good Luck
Click to expand...
Click to collapse
Thanks for the response. Gave it a shot and still frozen. A quick question, for any programmer who knows this system, what is it trying to load at the spinning dell screen? Is it loading the boot.img? I thought about trying to just flash that via fastboot after running the QDL tool. Bad idea? Second question, anyone know where to find an older version of the QDL tool? Basic forum and web searches have lead me nowhere.
Last question, if for some reason the streak is fubar, would returning this to best buy with some jacked up version of 2.2 and clockworkmod on the phone void its warranty?
I really appreciate any response. Cheers.
try a factory reset in the 1st menu in recovery (don't go in clockwork). The factory reset within clockwork is broken - doen't work correctly. This will hopefully fix it.
Kohawk09 said:
try a factory reset in the 1st menu in recovery (don't go in clockwork). The factory reset within clockwork is broken - doen't work correctly. This will hopefully fix it.
Click to expand...
Click to collapse
That was my first reaction. I tried the factory reset via volume key reboot. it flashes to the white screen stating the factory reset but it reboots to the frozen loop... i think shes s.o.l... I believe something has to be corrupt. Its an odd issue. Is there a way to factory reset via fastboot?
Thanks again
i'd go to webchat.freenode.net channel: #dellstreak to see if you can snag a copy of the lower level version of the QDLTool. If fixes corrupt firmware, which you may have if the factory reset is giving you issues. Just explain your issue and someone is usually in there and can help.
Have a dell streak that was running 2.2 fine..reformatted the sim card, then did a factory reset, and the phone just went into a reboot loop. Trust me, I have been to every resource on every forum and spent hours trying to fix it. I used QDL, streakflash, etc multiple times and on multiple computers. I was getting the error about the driver that everyone has, but i eventually figured out that it is not the driver, it is the fact that as soon as QDL gets to that point, the streak goes to the screen saying "factory reset, wait for reboot", over and over and over.
I have been able to get it to the point where I can get to fastboot, or the screen that allows you to restore from the sim, but that is it. I have flashed the recovery image with fastboot, i have tried restoring with the dell 309, 318 pkg's, the 2.2 rom, multiple times. Streakflash always gets me back to the ablity to enable fastboot screen, but qdl always takes me to the factory reset screen. Restoring from the sim SD card just brings up a black screen, and i've tried 3 different sd cards. Running the engineer test on the internal sd says everything is fine.
So, I have tried all of these steps 10 times or more, and I get nothing, so if anyone has another method, let me know...Also, as the title states, i will send my streak to you and pay you to get it back up and running, I don't care if its a custom rom or stock or 2.2 or 1.6 or whatever. At my wits end...
Also, I live in the chicago area if someone wants me to just bring it to them.
Thanks!
by sim card do u mean the microsd card ????
if ur able to get to the fastboot mode u r safe.
Have u tried flashing the CWM recovery ?
If ur able to do that flash then flash 1.5.1 streakdroid rom.
I always use fastboot and recovery to install roms.
Never used qdl and hence cannot answer questions there.
Mio
jateelover said:
Have a dell streak that was running 2.2 fine..reformatted the sim card, then did a factory reset, and the phone just went into a reboot loop. Trust me, I have been to every resource on every forum and spent hours trying to fix it. I used QDL, streakflash, etc multiple times and on multiple computers. I was getting the error about the driver that everyone has, but i eventually figured out that it is not the driver, it is the fact that as soon as QDL gets to that point, the streak goes to the screen saying "factory reset, wait for reboot", over and over and over.
I have been able to get it to the point where I can get to fastboot, or the screen that allows you to restore from the sim, but that is it. I have flashed the recovery image with fastboot, i have tried restoring with the dell 309, 318 pkg's, the 2.2 rom, multiple times. Streakflash always gets me back to the ablity to enable fastboot screen, but qdl always takes me to the factory reset screen. Restoring from the sim SD card just brings up a black screen, and i've tried 3 different sd cards. Running the engineer test on the internal sd says everything is fine.
So, I have tried all of these steps 10 times or more, and I get nothing, so if anyone has another method, let me know...Also, as the title states, i will send my streak to you and pay you to get it back up and running, I don't care if its a custom rom or stock or 2.2 or 1.6 or whatever. At my wits end...
Also, I live in the chicago area if someone wants me to just bring it to them.
Thanks!
Click to expand...
Click to collapse
Few months ago somebody asked for the same help, gave him my name, address, so i could help, said he'll send the streak over but never did,.never heard from him since, do i have to make another mistake of giving my info to somebody whom i do not know so i could help him? For i also do not know what he can do with my name and address.
Sent from my Dell Streak using XDA Premium App
drgopoos said:
by sim card do u mean the microsd card ????
if ur able to get to the fastboot mode u r safe.
Have u tried flashing the CWM recovery ?
If ur able to do that flash then flash 1.5.1 streakdroid rom.
I always use fastboot and recovery to install roms.
Never used qdl and hence cannot answer questions there.
Click to expand...
Click to collapse
Ok, thank you. Yes, i meant the sd card, haha. I am at work now, but will give that a shot tonight when i get home. I appreciate the advice. Is the CWM Recovery file on streakdroid's site? I know the streakdroid roms are. Thanks again!
eowyn0821 said:
Mio
Few months ago somebody asked for the same help, gave him my name, address, so i could help, said he'll send the streak over but never did,.never heard from him since, do i have to make another mistake of giving my info to somebody whom i do not know so i could help him? For i also do not know what he can do with my name and address.
Sent from my Dell Streak using XDA Premium App
Click to expand...
Click to collapse
Well, I am not that person...I will try the method mentioned above. If that does not work, I will PM you, and we can chat or talk on the phone or email or whatever you would like...thank you
jateelover said:
Well, I am not that person...I will try the method mentioned above. If that does not work, I will PM you, and we can chat or talk on the phone or email or whatever you would like...thank you
Click to expand...
Click to collapse
Just pm me. I check everyday. Goodluck and I hope you'll be able to fix it by yourself.
Thanks to eowynn
Just wanted to let everyone know that eowyn helped fix my streak, and was awesome and a great help. He sells phones in the market for what appear to be great prices also. Smart and knows what he's doing, and a great help...
So...I welcome all the NOOB comments but in reality I'm hoping to learn from the wise ones in this field. I bought a Dell streak for learning purposes (own an MotoAtrix) so that I can really get behind the weels of learning android the meant it was meant to be FREE so here's my problem so far with with the dell streak. Since it got updated to the ATT 2.2 build 353 it has been restarting on it's own any time after 4-6 mins of real usage. I can leave it on it's own charging or just on standby and no issues but it freezes and resets itself to then hang on the Dell Logo before the colorful Dell Logo. Now here's the steps I've tried to resolve. like i said I want to learn not a solution to my problems.
I tried first the simple get in and reset from the Settings screens. reset still issues.
Then I tried a hard reset and still issue.
3.) I tried uploading the "Update.pkg" and then it tells me Update.pkg.dec out of date error 7....resets back to 2.2
after 5 mins of usage resets on own and hangs on dell black and white logo.
keep in mind sometimes the hang is so big I have to do a battery pull for at least half hour to get it back (makes me think that there's something going on with flash memories sort of like bios on a main computer)
replace battery restart and back to 2.2 reset okay tried to root with superoneclick 1.7 and it gives me this as I tried to root...and keep in mind I've tried both way trying to get the password first and then doing the super rage root.
GET UNLOCKED CODE SCRIPT
SuperOneClick v1.7.0.0
Killing ADB Server...
OK
Starting ADB Server...
* daemon not running. starting it now on port 5037 *
* daemon started successfully *
OK
Waiting for device...
OK
Preparing to copy nv_data.bin to sd...
OK
Copying nv_data.bin to sd...
/efs/nv_data.bin: No such file or directory
OK
Pulling nv_data.bin...
OK
Reading nv_data.bin...
Unlock Code: OK
then I went ahead and tried to root.....and got this message...
so no luck still having issues reseting..so I went on to the next step...MULTIFLASHER RECOVERY TOOL v.08 wich by the way is super sweet for someone to come up with this....but I do this still (SR #11) option and still once it resets it hangs in the Dell black and white logo screen. I guess another half to an hour battery pull. Hopefully I've given enough info or detail for someone to guide me in the right direction. as the next step from this is getting more android devices to root and modify to learn the process better before I start hopefully someday writing my own rom. Thanks Everyone!
Read this post all the way through:
http://forum.xda-developers.com/showthread.php?t=1292859
Basically, flash the recovery for a stock rom, i.e. 354
upgrade from update.pkg
See if this fixes your issue.
Going to try this as it has been sitting on standby with out a battery for about an hour now so hopefully it will start no probs will post results from there. Thank You Much will reply once I have results in the AM
UPdate...
SO I tried your suggestion and I'm stuck at the point of adding the Drivers manually, (which may be the reason why flash and the rooting didn't work to begin with since it's not recognizing the device in the port that is connecting to. I've tried all 4 ports on this toshiba but guessing that I'm running a 64 OS also may be the reason for the issues. but I've tried adding the Qualcom HS USB Diagnostic device 9002 and I get the following error.
Driver is not intended for this platform and for some reason it always wants to assign driver for Qualcomm Diagnostic device 1937, if you know the manf of your device please contact ... yeah right like DELL will know how to fix this issue. So once I hit close it just gives it a Com14 or Com# depending on what port is plugged in.
64-bit OS has nothing to do with it, since I can successfully run Fastboot commands on my 64-bit Windows 7 laptop without issues.
I believe your best approach is to intall Dell's sync software from Dell.com if you haven't already done so. That has the proper drivers for the Streak as well as creating the registry entries for the drivers. Once installed you actually can uninstall the sync software if you wish and the drivers will remain.
After that, do NOT run SuperOneClick or ANY one click rooting solutions. The recommended procedure is to copy Superuser.zip to the external SD, then flash Streakmod Recovery. Complete instructions and the Superuser.zip file can be downloaded here. Too many issues have been caused by one-click solutions, while the Superuser.zip/Streakmod Recovery method works flawlessly.
reinstalling the sync method...
I had already installed the sync software from dell and it was not connecting before I tried all the other methods I even tried reinstalling and have the program try to self fix install errors. So I'm going to uninstall completely and then reinstall see if that works. off tomorrow so i'm going to be burning the midnight oil to get this fixed am i crazy to think this is fun...? or is it the nerdiness in me that finds the challenge of restoring a hanging on a dell logo unstable 2.2 on a dell streak fun?
If I read correctly on the link that you posted, in order for me to do the streakmod recovery, I must have the streak rooted, now here's a problem with that since the computer hasn't been able to install the drivers I haven't been able to root the streak, and it keeps reflashing itself at boot to stock recovery so I don't get custom recovery boot. I will keep trying and post any updates or resolved issues in the hope that this can also help anyone out there. Thanks for all the imput I appreciate it!
Chamo4u2 said:
If I read correctly on the link that you posted, in order for me to do the streakmod recovery, I must have the streak rooted, now here's a problem with that since the computer hasn't been able to install the drivers I haven't been able to root the streak, and it keeps reflashing itself at boot to stock recovery so I don't get custom recovery boot. I will keep trying and post any updates or resolved issues in the hope that this can also help anyone out there. Thanks for all the imput I appreciate it!
Click to expand...
Click to collapse
Rooting and custom recovery are two separate things. You need a custom recovery to root using superuser.zip. You said it keeps rewriting the recovery when you reboot. I take it you have been able to flash recovery on it? If so, flash StreakMod again and instead of rebooting, pull the battery when finished. Put the battery back in and hold the volume keys (both) while powering on the device. Choose option 2 and you'll boot into streakmod. From there you should be able to flash superuser.zip and/or a custom rom. Note: Nearly all, if not all, custom roms are prerooted.
If you have flashed a custom recovery, what makes you think you have driver problems?
well...I tried the Multirecovery tool to try to get the Streakmod recovery on but when I tried to retry to load the streakmod.zip I couldn't get the other files on the sd but only the option to load from .pkg so I was under the assumption since I couldn't get the custom flash tool to read the zip i wanted to load that it didn't work. but here I go again. another thing I'm trying to start fresh I just formatted the sd card and I'm going to start fresh. will update once I try the next step. Going to load the right files onto sd then streakmod with multirecovery tool and then try to boot into streadroid by pulling the battery out and not letting it self reboot.
Under the advanced option in streakmod is an option to mount your sd card. Choose it and your sd card will appear in windows explorer.
You do not have to have root to flash and use StreakMod - you do have to flash it and then either reboot using the fastboot command and go right into recovery mode or do a battery pull and restart.
some reading:
Using StreakMod
Prevent overwriting of custom recovery
So...update...I tried to multirecovery tool option 11 Streakmod recovery in fastboot mode it kept giving me this message cant upload/admin user/... then it would proceed to succesful... so thinking that it successceded so I figure lets try this one more time load from sd update.pkg
message given was...
Assert failed: !less_than_int(1297160324. getprop("ro.build.date.utc"))
E:Error in /sdcard/update.pkg.dec
(Status 7)
E:Can't mount CACHE:recovery/log
E:can't open: recovery/log
it restarted gave me the good ol white and black dell then the multicolor flash and then hanged on the white dell logo for 10 mins before i decided to pull the battery and see what now.
UPDATE: i did a battery pull for 20 mins restarted and it finally booted into froyo 2.2 (att rom) hmmm...? now to finally root to a more stable and better rom let the rooting and modding begin! hopefully this wont be an issue still wondering why it said error on this and status 7 anyone?
here's the problem with doing that. Something is putting such a drain on the phone that by the tim i have to boot if I don't give it a good five to ten mins to reset when I do reset it hangs on the dell screen or when I try to boot into a flash recovery mode it only gives me the stock recovery screen....? confused at this point where to go from this point. but if I have to brick I have to brick and rebuild again here's the current numbes.
android version 2.2
baseband version GAUSB 135331-US
Kernel 2.6.32.9 perf
OEM version GAUSB 135331
Build 15697
without touching it or using any features that would use the GPS it hasn't reset for over an hour 1:45 time on to streak mod preferably something more stable than the ATT Rom
I tip my hat to you. I am happy to see someone wanting to genuinely learn how to mod their streak without being spoon fed every answer. I have been getting sick of seeing all the incompetencies on the Streak forums. Thank you for brightening my evening with your desire to learn.
Good luck in your Streaking endeavours.
Sent from my Dell Streak using XDA App
Only way to learn is to actually do something...you can't learn to fly if you don't jump, but I'm pretty sure that when people slam into the ground I'm sure they had more imput on how to stay in the air longer or eventually to not slam back into the ground...Question if I change the rom that I put in the sd card and relabel it as update.pkg with the stock recovery will that give us bad results aka as BRICKING the phone my question really is the rom more like the OS on a pc system and the recovery more like a bios?? reason why I'm asking is this streak is so unstable at times that I have to do battery pulls for hours before I can get a full restart. So I wanted to load a rom in there and restore from update.pkg but start with a rom that doesn't use as much system such as 1.6 to see if the reset comes from having a 2.2 that from what I've read ATT never tested enough to send out. to see if I could actually use it or if it's hardware causing all the restarts (guessing a bad internal sim) from what I've read. And thank you to everyone's imput that has made me learn a ton about this device. hopefully someday I can use it as my main device but working in a market where I'm required to have a working cell for straight 9 hours means I'm pushed to the awesome atrix wich I have to say it's a tough lil phone. Again thank you and to streaking I go!
so the Streak has gone streaking...
Apparently is not what we were doing wrong but we really had a bad streak The cpu was overheating anytime it had real heavy load on it and it will shutdown and reset over and over and over as it kept restarting everytime it needed to cool down so DELL AMAZINGLY HAS STEPPED UP and sent me a replacement device! since the STREAK is no longer being replaced they are sending me a Venue HEY I could complaint but the fact that it was out of warranty and they are doing everything in power to replace the unit wich should arrive soon is the only reason why I'm not continuing on working on the streak but!!! streak and Venue look like they are carrying the same software so ON TO A MORE RELIABLE PHONE AND MORE LEARNING THANK YOU FOR EVERYONE AND THEIR IMPUT! I can't wait till I have a flashed Rom at work and people say WAIT MY ANDROID DOESN'T DO THAT! SO ON TO LEARNING OTHER THINGS BY READING! ANY GOOD GUIDES TO READ OVER ALL PLEASE PLACE YOUR " YOU SHOULD READ THIS TO LEARN MORE ABOUT THE WORLD OF ANDROID DEVELOPING"
Hello All,
I have a Streak that was running one of DJ Steve's Froyo build's from earlier in 2011 and it has been sitting on the shelf since I switched cell carriers a few months ago. I put it up for sale on an auction site, and before shipping it a few days ago, attempted to clear my personal info (by using the factory restore option in CM (7 I believe), by also attempting the factory restore option that appears before entering the Cyanogen menu, and additionally by wiping the SD card.), and am now stuck in a boot loop.
I can successfully connect via fastboot, and was able to conduct the first steps of flashing a recovery image from my PC via the command prompt, but when I unplug, reboot, select "Software upgrade via Update.pkg on SD Card", I get a blank screen and the device just hangs.
My current status: unless there is a quick fix, I don't have much more time to commit this weekend, and the auction winner has agreed to purchase the phone at a reduced price in its current state, but I need to ship it tomorrow.
My question:
Given the state of the device described above, can I know with certainty that all of my personal information has been wiped and will not be accessible by the recipient when they get it working again?
If not, I don't really feel comfortable shipping this phone out and will take a loss on the money I would have made and accept any repercussions on the auction site.
-Glass
The factory restore option in ClockworkMod isn't a good idea, if I recall correctly. Using that is the equivalent of fastboot -w/fastboot -erase, which is very bad for the Dell Streak. The good news is that the device isn't totally bricked, so the person who acquires the Streak should be able to fix it.
All of your information is wiped out, and even if it wasn't wiped out it will be once the new owner gets a ROM flashed onto the Streak. So...go send the Streak out.
Strephon Alkhalikoi said:
The factory restore option in ClockworkMod isn't a good idea, if I recall correctly. Using that is the equivalent of fastboot -w/fastboot -erase, which is very bad for the Dell Streak. The good news is that the device isn't totally bricked, so the person who acquires the Streak should be able to fix it.
All of your information is wiped out, and even if it wasn't wiped out it will be once the new owner gets a ROM flashed onto the Streak. So...go send the Streak out.
Click to expand...
Click to collapse
Thank you for your reply. Could you point me in the right direction of some threads that would help the recipient with getting it back in working order, given the current status described above?
-Glass
No threads, but the Dell Streak wiki here would be a good start. There is a tool called QDL that may be useful in this instance to restore the Streak. Again, no thread for it as far as I know, but a quick search for QDL Tool in the search engine should find it.
One thread to give the new owner is this one, once the Streak is up and running.
Edit: This was done on a Venue 8 7840.
As mentioned, I ran the OTA like an idiot forgetting I was still rooted and of course, bootloop. I am stuck on the Intel Inside screen, with the developer flash tool it will show the device is connected but it comes and goes so I am not sure what I can do, if anything, to revert to stock or do anything. Does anybody have any suggestions or am I SOL? Any help is greatly appreciated. Thanks in advance! :crying:
Try using the Phone Flash Tool utility provided in the developer edition files, and follow the process used to flash the developer edition firmware, but instead flash this unbrick.zip:
https://mega.co.nz/#!Vgw1CTYT!y1_tSTCMmzrhJSQy0lxwY59iyRhdJovC-IDMF25PB4k
Let me know how that goes for you.
EDIT:
For the flashing process, try with the tablet completely off and disconnected, then load the unbrick.zip file in Phone Flash Tool, then click the "Start to flash" button (the one near the bottom should be blue/clickable), then once it starts counting (attempt #0, attempt #1, etc.) then plug in the USB to the tablet. It should then flash the firmware pieces.
xBIGREDDx said:
Try using the Phone Flash Tool utility provided in the developer edition files, and follow the process used to flash the developer edition firmware, but instead flash this unbrick.zip:
https://mega.co.nz/#!Vgw1CTYT!y1_tSTCMmzrhJSQy0lxwY59iyRhdJovC-IDMF25PB4k
Let me know how that goes for you.
EDIT:
For the flashing process, try with the tablet completely off and disconnected, then load the unbrick.zip file in Phone Flash Tool, then click the "Start to flash" button (the one near the bottom should be blue/clickable), then once it starts counting (attempt #0, attempt #1, etc.) then plug in the USB to the tablet. It should then flash the firmware pieces.
Click to expand...
Click to collapse
Thank you very much for the reply! I'm going to give it a shot now will report back shortly
First off, thank you for the reply, I flashed the unbrick.zip and it flashed successfully. Now the device is just showing a USB symbol with a filled progress bar under it and does not do anything else, still not able to get into bootloader or anything. Any ideas?
xBIGREDDx said:
Try using the Phone Flash Tool utility provided in the developer edition files, and follow the process used to flash the developer edition firmware, but instead flash this unbrick.zip:
https://mega.co.nz/#!Vgw1CTYT!y1_tSTCMmzrhJSQy0lxwY59iyRhdJovC-IDMF25PB4k
Let me know how that goes for you.
EDIT:
For the flashing process, try with the tablet completely off and disconnected, then load the unbrick.zip file in Phone Flash Tool, then click the "Start to flash" button (the one near the bottom should be blue/clickable), then once it starts counting (attempt #0, attempt #1, etc.) then plug in the USB to the tablet. It should then flash the firmware pieces.
Click to expand...
Click to collapse
I thought I'd move over to this thread to keep it all together.
If I let the tablet boot normally, I get the following output: http://pastebin.com/zfsPRdC5 and the flash fails.
If I boot the tablet with power + volup, the flash is successful and I get http://pastebin.com/kQg8vwLC but I'm still on the USB screen.
If I flash the Dell Opensource IFWI + DNX (booted with power+volup) from the opensource package, it goes back to bootlooping with the intel logo.
Quick update, I don't have any further things to try at the moment, but I see that for past tablets Dell has released droidboot OS image which lets you recover a bricked device, so I've emailed support to see if they'll release it for this one. I'll post back once I hear something.
xBIGREDDx said:
Quick update, I don't have any further things to try at the moment, but I see that for past tablets Dell has released droidboot OS image which lets you recover a bricked device, so I've emailed support to see if they'll release it for this one. I'll post back once I hear something.
Click to expand...
Click to collapse
Thank you for all your help, I am not very familiar with Dell tablet devices so getting started was fine, rooted and all. Thank I had to go and flash the update without removing SuperSU like an idiot, LOL. Usually on any device I do this just in case, even if it *says* it's not necessary. Anyways, I look forward to hearing what they have to say, I figured I was stuck with a dead tablet, which I suppose could still be the case. Of course, still getting the USB logo when I try power. Thanks again @xBIGREDDx you're the man. :silly:
xBIGREDDx said:
Quick update, I don't have any further things to try at the moment, but I see that for past tablets Dell has released droidboot OS image which lets you recover a bricked device, so I've emailed support to see if they'll release it for this one. I'll post back once I hear something.
Click to expand...
Click to collapse
Any word back from Dell support? Or is it looking like this is a lost cause and I should just trash this thing I tried to get a hold of them myself but it is damn near impossible.
xploitnt said:
Any word back from Dell support? Or is it looking like this is a lost cause and I should just trash this thing I tried to get a hold of them myself but it is damn near impossible.
Click to expand...
Click to collapse
Nothing yet; I'd give them another week or two... they do take quite a while sometimes with these things.
xBIGREDDx said:
Nothing yet; I'd give them another week or two... they do take quite a while sometimes with these things.
Click to expand...
Click to collapse
If all else fails just request and RMA and send it in for a replacement. I've always had great support from them on their business side. We usually get their accidental damage coverage on our work machines that replaces them for any reason. I have my 7840 through our work account and I have also rooted it but I have no doubt that I could send it back to them for a replacement if I brick it.
any new infos?
Hy ,
Are there any new infos about this problem?
I have the same problem with stuck at the usb logo.
No fastboot, no adb. I flashed many ifwi, dnx combinations but i get black screen or usb logo.
If you could repair your device, i would like no know please.
thx
i don't think my experience helps but i will post it anyway. When i turned on my tablet on today, it somehow started the upgrading process by itself when i try to open the play store. I thought i would brick the device since i rooted my tablet already, but i somehow made it. I lost root, but i was able to keep my data intact.
UPDATE:
Dell has posted a "blankphone" zip on their open source site. This will re-format your device and it does not contain a system image, but it should re-configure your partitions and flash a functioning fastboot image. There has been one report of this somehow fully fixing a system (I suspect the OTA was still sitting in a cache somewhere). Also based on the filenames in the zip, I think this might contain unlocked firmware. Either way, if we can get a system.img into a flashable state, you should be good to go.
Also they finally renamed the folder to "Moorefield" instead of "Merrifield"
"IntelAndroid-FBRL-07-24-2015" will cure the bootloop?
i flashed xposed to my 7840 lollipop and bootlooping.
i flashed it with "IntelAndroid-FBRL-07-24-2015".
u can find this in other device forum.
so, i flashed uninstaller of xposed, then 7840 is escaped from bootloop.
btw can anyone flash the appropriate xposed for 7840 lollipop with this tool?
hope 5.1.1 custom rom can be flashed...
Did Dell ever respond or has anyone else found a solution? I was ready to buy a 7840 but the apparent lack of support from Dell and minimal third party development has me seriously considering an Nvidia Shield, despite its inferior display and design. They're the same price and appear to be pretty evenly matched in all respects except 3D performance.
Any input that would help me with that decision would be appreciated.