Pure Messenger Widget - Gen8, Gen9, Gen10 Q&A, Help & Troubleshooting

I am trying to set up Pure Messenger Widget to pull Gmail but it never shows the emails that are coming in. Any suggestions?

I think the new version had a problem with the gmail servers or something like it.

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Not receiving all facebook feeds

Since about 2-3 weeks I am not receiving many of my facebook feeds in most widgets / apps u have tried except for the the official client. They are appear on my facebook homepage and in the official facebook client but no longer in any of the app i have tried (pure messenger, htc friendstream, color widget, launcher pro etc.)
I checked my settings and permissions in facebook, deleted and readded the apps in facebook and and my phone, and made sure I am receiving feeds from all friends, family not just the ones I interact most with but nothing seems to work.
No one has any ideas?
come on no one has any ideas?

Email app not syncing automatically?

I have two hotmail and one Gmail accounts set up in the HTC mail app. I set them up as generic POP3/IMAP accounts (meaning, I didn't click on the preset for hotmail/gmail when first creating the accounts). I set the up exactly the same as I always have on my Incredible.
I have them all set to update every two hours, however, only the first account (both the one created first and the one selected as primary), will actually sync automatically. The other two only sync when I manually prompt it.
I have deleted and re-set up the accounts multiple times, and even did a factory reset of the phone just in case I broke it somehow, but I get the same results. Is anyone else setting up multiple POP/IMAP accounts and having this issue?
I have also noticed that often, the led doesn't stop blinking after I check the email.... and the mail icon on my home screen will stop showing an unread number when I open it even if I don't open the unread mail....
I use the Hotmail app from the market. Notifies me as soon as I get an email. There is also a Gmail app if you need it.
Sent from my HTC
LTE 4G Rezound
I've had the notification light blinking with nothing pending to check with other apps, notably Talk. It seems that if I'm in the app when a new message comes in, so I read it immediately, and there's nothing in the notification bar, it will turn the blinky light on and not turn it off until you exit out and read it again. Not really a huge issue, if you know to look for it. What is more of an issue, however, is when the light never goes on when I have an unread message, and I have to check the screen manually. Had that same problem from time to time on my Incredible running a Sense 3.5 ROM, so I wonder if that's just a problem with the apps that come with the new Sense.
I can't stand the Gmail or hotmail apps. The hotmail app doesn't get emails past 30 days and the Gmail app, to me, is a mess. More than that, I really like having the unified inbox of the HTC mail app.
bast525 said:
I can't stand the Gmail or hotmail apps. The hotmail app doesn't get emails past 30 days and the Gmail app, to me, is a mess. More than that, I really like having the unified inbox of the HTC mail app.
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Click to collapse
I don't need email a month old.
Sent from my HTC
LTE 4G Rezound
I have a similar issue. I had a Thunderbolt and both email (the Native sense combined box) and the GMail client synced fine. I switched to the Rezound. Here is what I have found. If I use the Gmail client everything syncs with the gmail servers but the native sense combined box does not update as read or deleted. If I use the native client it all syncs correctly, including the Gmail client. Here is the problem. If I use the computer or my tablet, the email on the the Rezound client does not update as read or deleted. I know I can remove the account form the HTC/Android client, but I shouldn't have to and I like the combined in box. I don't know if this is a flaw in this version of Android 2.3.4 or something is set up wrong. I am using IMAP and have not changed any online settings since switching from the Thunderbolt.
I never found a solution, so instead I came up with a workaround. I just put the sync all widget on my home screen. Now, whenever I get new email in my primary account, which doses update automatically, I am in the habit to hit.the sync all widget. Not the best solution but it's all I could think of barring going with like k-9 mail or something.
Yes, had a problem initially, but now....
Bought my phone on opening day, and immediately noticed a problem with the stock email program (not syncing, only displaying 5 email accounts). Initially added 10 various email accounts (3 pop, 3 yahoo, 2 gmail, 1 hotmail and 1 aol), but only 5 would show up on the display, so I tried adding the missing accounts again and got a message saying that the account was already setup (weird). Now all of a sudden, in the last couple of days, all 10 email accounts are now visible. I suspect that HTC might be pushing software updates/fixes to correct some of the initial bugs in the OS.

[Q] Sense Mail App Marks all Gmail as Unread

Hi, I searched the forums but could not find any thread that dealt with this issue (for any phone), so I apologize if it's already been posted. And since I don't know if this is just an issue with the Rezound, I'm posting it here.
When I set up my Rezound I entered in my Google account info, and the phone automatically set up my Gmail account both in the Gmail app and in the stock HTC Sense Mail app. The Gmail app seems to work fine, but the stock email app doesn't sync the read status of new messages. If I get any emails in Gmail during the day, even if I log into it on my computer and read the messages, they still show up as unread in the sense mail app. Refreshing the app doesn't change anything. In the Gmail app, the messages will be marked as read if I have viewed them anywhere else.
I can't figure out how to fix this, and there doesn't seem to be a way to edit any server settings for the account, as sense has it registered as a Gmail account in the stock mail app, and not as a pop/imap account.
Anybody having this problem, or know how to fix it? I'm a new android user, and have only had this phone for a few days. Thanks.
Just take the gmail email out of the htc mail and just use the gmail email app to get your gmail mail.
Sent from my Galaxy Tab 10.1
jbh00jh said:
Just take the gmail email out of the htc mail and just use the gmail email app to get your gmail mail.
Sent from my Galaxy Tab 10.1
Click to expand...
Click to collapse
I would like to avoid doing this if possible. I like having all my mail in one place. Any way to fix the stock app?
Email htc/usa and ask them. It only takes one second to push the gmail app,that's what I do. I understand you don't want to do that. Htc should be able to tell you how to change the settings.
Sent from my Galaxy Tab 10.1
I got an official reply from HTC:
Thank you for contacting HTC Technical support about the issue you are having with your Gmail account on your device. I do apologize that you have this issue with your device and I will gladly assist you with this today. We recommend you delete your Gmail account from the mail application on your device and use the Gmail application for your Gmail account on your device. The issue you are having it with the way the Gmail POP3 servers work with the Mail application on the device and there is not a setting to make it sync up to have the mail show up read until you up it on your device.
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So it looks like, for whatever reason, the Gmail setting in the sense email app defaults to POP3, even though I have IMAP enabled in my gmail web settings. Unless anyone knows a way to fix this, I guess I will have to either set Gmail up as a regular IMAP account or just use the standalone application.
Thanks for the replies

Cant sync phone calendar to gmail

Im trying to sync my contacts and calendar from the phone to gmail so its available out there in case I need to pull it down to reset/new phone etc. I finally figured out how to get my freaking contacts out there. But the calendar is still not showing up on my gmail account calendar online. I only have the one calendar on the phone, everything is checked and it acts like it syncs, no errors, but calendar is blank online gmail. What could be the issue?
I just read that one person stated you can NOT sync from the phone calendar to gmail, only the other way around...this cant be true.
wiz4769 said:
I just read that one person stated you can NOT sync from the phone calendar to gmail, only the other way around...this cant be true.
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Click to collapse
Its not true. You can sync between your gmail calendars fine between phone and gmail. But the samsung also adds a new calendar in the Calendars app called "Samsung Calendar" and this does not show up in gmail. At least from my experience.
Same issue here. Except I think I'm trying to do the opposite. I'm trying to get what's in my gmail calendar to show up on the phone's calendar and I can't figure out how. When I open up the calendar app, I have "My Calendar" and below that I have my gmail calendar. If I put a checkmark on the gmail calendar, all my events show up, but if I remove the checkmark and only show "My Calendar", obviously none of my events show up.
Is there any way I can move the events in the gmail calendar into "My Calendar"?
Actually you just said the same thing, so it does appear you cant sync the phone default calendar with gmail, at least not sync from phone to online, only the other way. Why the hell would there be more than one on there? Sorry coming from an iphone pretty much you had the calendar app right there on the home screen and the S3 is the same, but sorry this one doesnt play well with google?? Ok so is there an easy way to sync the phone calendar with the phone gmail calendar, then sync it online?
Dont get me wrong, I will not miss the iphone at all, just seems some simple tasks should well, be simple. Thanks guys

Account GMail and system Mail vs HTC apps

I'm using default GMail linked to Android Google account as only mail in phone. Problem is, that Sense+ designer probably missed, that someone actualy use GMail instead of internal Mail and here comes problem.
Lockscreen productivity tab - mail and calendar shows only calendar, because (I assume) it expects mails in Mail app. And because I use GMail, there are none.
Camera app share function offers by default Mail to send a picture, GMail option is cleverly hidden under More. And you cant rearrange it, so you have to make one more click and scroll to GMail option.
And probably more, just getting used to work with phone and still didnt explore everything. Am I missing some settings where I can choose default mail app representing Mail option in different programs, or GMail works like completely separate app and it has to be supported directly?
Did you download a Gmail app and that is what you are using? I would think in the general mail app that comes installed with the phone you can add a gmail account to it and it would then link to all functions of the phone. Not sure of your question? Are you using a 3rd party app download for your mail and expecting it to work with all the stock mail functions of the phone?
No when you setup your phone first time then you have to link it at least to google (gmail) account. And this account uses preinstalled gmail app instead default mail. If i wanted to use default mail app, then i would have to add my gmail acc manually, resulting in two apps syncyng same mails (you cant selectively disable gmail sync from google account).
Maybe im missing something as relativelly new android user or it looks like that system is set to use by default gmail app for google account defined mail and ignores system mail app, resulting in problems in (and not only) sense apps.
Sent from my HTC One X+ using Tapatalk 2
Wlk said:
No when you setup your phone first time then you have to link it at least to google (gmail) account. And this account uses preinstalled gmail app instead default mail. If i wanted to use default mail app, then i would have to add my gmail acc manually, resulting in two apps syncyng same mails (you cant selectively disable gmail sync from google account).
Maybe im missing something as relativelly new android user or it looks like that system is set to use by default gmail app for google account defined mail and ignores system mail app, resulting in problems in (and not only) sense apps.
Sent from my HTC One X+ using Tapatalk 2
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I'm picking this device up as it's announced Friday to be released here in the US on ATT. Until then, can't help much.
What i would try is hard reset phone, on intial setup do not sync with gmail as it asks, then once phone is set up open the default mail app, manually add your gmail account, now see if you get the home/lockscreen notifications you are looking for. If anything it would be a jellybean 4.1 or sense 4+ issue, doubt it's the actually hardware phone issue. Still though, you would think if you enter your gmail info from the set up prompt that it would sync with the gmail and stock mail app and work with all notifications? Would be dumb not to????
Hopefully can get some clarification on this before friday, if not then guess i'll find out myself.
By default if you fill in Google account during setup it links this mail to GMail app, which is hardcoded in system (cant uninstall, just disable). And it is not the same as default Mail app, which is of course worse than GMail so I would like to keep using GMail. But HTC uses more default Mail in its Sense UI as I mentioned, lockscreen notification (productivity screen) is hardcoded to Mail app only (tested) and Camera is offering Mail in first list for sending picture...
Wlk said:
By default if you fill in Google account during setup it links this mail to GMail app, which is hardcoded in system (cant uninstall, just disable). And it is not the same as default Mail app, which is of course worse than GMail so I would like to keep using GMail. But HTC uses more default Mail in its Sense UI as I mentioned, lockscreen notification (productivity screen) is hardcoded to Mail app only (tested) and Camera is offering Mail in first list for sending picture...
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Click to collapse
Wow well this sounds very stupid of HTC or whoever made this setup!!! Maybe someone can help us out then and figure a way for Sense and all the notification programs to use the Gmail app as well as the Yahoo or any other hard coded mail app upon intial setup! I know i'll then be in the same boat as you when i pick up my HOX+ from ATT this friday as i use yahoo, gmail, and outlook for work literally all day long! My work is basically through email when i'm not there so to have no or messed up email notifications on when they arrive, i'll be very upset about this!
Maybe a jellybean 4.1 or sense 4+ bug???

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