[Q] Internet dead, Wifi + mobile surfing! - Galaxy S II Q&A, Help & Troubleshooting

For the past two days I am unable to do any internet activities with my SGS2...
I can connect to the two WIFI networks at my house but whenever I run web applications, try the browser or anything connected, nothing works (Get a page not found error on Google).
The mobile surfing does the exact same thing, with Wifi on or off along side it.
I called my phone's provider and they had me reboot it ficve times with no change...
They then told me to call the Samsung help center (which just opened last week, for some reason, and has three people dealing with all the calls. It MAY take them three days to get back to me.
What the hell is going on?I tried uninstalling alll added applications and trying again, hoping it had something to do with it, but no change.
Any ideas?

you are not alone in this boat
samsung screwed it this time, I bought 2 devices of which one has the same issue.
You will be trying lots of things including FW update or whatsoever, nothing will bring the 3g of this thing to life, I noticed that I can make it breath some net, after taking of the battery/sim for a while, but then after some time it's gone again.
See this thread: http://forum.xda-developers.com/showthread.php?p=17927441#post17927441
Saamsung should be able to replace these devices.
Tamir

Damn, so my only option is exchanging the device?

Related

[Q] Xperia P mobile data issues

I have posted this on the Sony Xperia P forums but I have yet to to get a response. As this is a pressing issue, I have to return the phone to the store by tomorrow at the latest or not at all, I post it here aswell.
I just bought my Xperia P last week. Since I've been having connection issues. It started, as far as I can tell in such a short period of use with the wifi connection. When I would go out of range of my home wifi it would freeze, only fix was to reboot the phone. It would not switch over to mobile data at that point either so I had no connection at all untill I rebooted. I've since been trying to figure out why the wifi froze. I've reinstalled the latest phone update through PC Companion and I've factory resetted the phone on the device itself.
My wifi issues appear to be fixed after this however, and equally annoying, now my mobile data won't work. I see the H appearing next to the reception bars and arrows up and down appear next to it but no web page will load, facebook or mail don't work either. I've been trying going in airplane mode, just toggeling the data connection, rebooting the device, nothing works consistently. Sometimes mobile data will work, but more often it wil not.
I have contacted the store and they are willing to exchange the phone. However, I wanted to check here first to see if this is a common problem, if its a software issue, a new phone won't help much. If it is a software issue, is there anything I can do to fix it myself?
The phone came with ICS preinstalled.

[Q] WiFi Dropping Intermittently

Extremely intermittent and hard to pin point problem I'm having with my I9100 and wifi...
I am using the Chameleon ROM 3.0.2 with Dorimanx 8.16, but this also occurred with Chameleon 3.0.1 and Jeboo 2.1.
This has only happened in the last few weeks, and there have been no changes to the phone or my home network to bring this on, and everything worked absolutely fine before. I decided to spend some time this afternoon trying to sort this out, and I've gotten no where.
On a fresh boot I can connect to wifi fine, and provided the phone stays awake, I can use the internet fine. But when I put my phone down and leave it to go into sleep, often when I wake the device back up, the wifi will be connected, but the signal icons will have turned grey, and nothing will work. Sometimes when this happens the phone will automatically drop and reconnect to the wifi, and others it will remain stuck and I have to reboot the phone. But sometimes this doesn't occur at all, and the phone wakes up and wifi works fine.
I have definitely checked the Advanced Wifi settings and the sleep policy is set to Never.
When this happens, the data connection doesn't take over, it's as if the wifi remains connected but somehow decides to refuse all connections. SMS and phone calls still work fine.
I have done several factory resets, and I am currently running the phone with nothing but the default apps in Chameleon 3.0.2.
I just signed into my Google account, opened Google Play to update things like Hangouts, Maps, Search etc, and I hit Update all, then locked my phone and put it down. When I picked it up again not 3 minutes later, all the updates had failed as the wifi had crashed(?).
I have tried another router, and it still happens. All other devices connected to either router have been fine the entire time (my laptop, desktop PC, Samsung Smart TV, Nook color with CM7 and an Amazon Kindle).
I have seen a couple of other threads about this, but none of them had any answers in, they were just left with people asking about it and not getting anything concrete. Is this going to be some kind of hardware problem and the only fix is a new device?
I'm at my wit's end here, it's driving me up the wall, I'd really appreciate any ideas.
EDIT: Being an eejit, I only just found this thread http://forum.xda-developers.com/showthread.php?t=2161978 I can't seem to delete this post, so I'll just leave my apologies here, please can an admin/mod delete this thread? I'll post in the other thread I linked to above.

[Q] Couple Amaze Problems

Howdy! I peruse the forums quite a bit to figure out little fixes for my phone, but there are a couple problems that I haven't quite been able to find proper solutions for.
The first problem deals with the phone randomly shutting down (usually only when it's in my pocket). I've seen other posts regarding the topic, but the OPs usually stated that simply holding the power button would effectively turn the phone back on, or that the phone doesn't shutdown but rather reboots. My phone completely shuts down and requires that I take the battery out, wait 10-15 seconds, put it back in, and then hold the power button for an extended period of time in order for the phone to start up. The battery doesn't get extremely hot. It's usually around ~33-35C when it does this, but when I look at some of the other posts with similar problems, their batteries are ranging withing ~38-42C. I have seen that it may be a faulty battery, as shown in the other posts, but as I mentioned my problem is slightly different.
The second problem deals with streaming videos on browsers. Before the ICS update, I was able to stream videos on any browser, but after that OTA update I cannot. I have tried multiple browsers, including Dolphin, Firefox (my main browser), and Opera. I heard it may have to do with flash not supporting android anymore (after 4.0.x, whereas I'm only running 4.0.3), but I have checked my phone and I have Flash 11.1 already installed. The settings on my browsers are to enable plug-ins on tap (means that I would tap a video to start it, right?).
Lastly, as of now, I'm having a WiFi issue. It's not so much of an issue as a hindrance, though. Basically, I'm pretty much always in a WiFi zone, either being at home or on campus. When I get home from uni, WiFi automatically connects, no problem. When I'm at the uni, it will connect as soon as I get on campus, but when I walk from building to building, it loses connection and makes me reconnect. I go to hit reconnect, and it demands some credential password which I have never set. If I hit forget so that I can forget and reconnect to the network, it wants me to put in my screen unlock pattern. I draw the pattern to unlock it, but then it sort of refreshes and my pattern is gone and it doesn't let me continue with the process, so I have to go back to the home screen, back into settings, and clear credentials. Some posts said to continue to input incorrect passwords to allow a credential storage password reset, but that did not work. Some posts said to clear credentials, so I do that, but then I have to continuously type my login information whenever I move from class to class, which gets pretty irritating. The only way to connect to the WiFi is by disabling and reenabling the WiFi. Like I said, it's not a huge issue, rather a hindrance.
As for my phone specs, I'm not really a super tech so I haven't messed with anything. The phone is not rooted and is running Android 4.0.3. It is, however, unlocked, and I'm running it on ATT's network if that makes a difference.
Let me know if I've posted in the wrong section or anything, and if I have, I apologize. I'm not one for posting on forums, rather one to creep around and hopefully find solutions.
Thanks for your time.
Hi there.
I also want to join this topic:
1. my HTC amaze also shuts down randomly.
2. but the main thing is: can anybody help me with this WiFi issue? I can connect and use WiFi in the street, at McDonald's, at different places with public WiFi, but when it comes to connect to WiFi at my home or at other places where the WiFi is PASSWORD PROTECTED, my phone jams the network and i have to turn off WiFi on the phone and restart the WiFi router to have everything working again.
Somebody, please help
thanks in advance.
Don't know if I'm allowed to do this, but bump!
Powstriker said:
Don't know if I'm allowed to do this, but bump!
Click to expand...
Click to collapse
this is out of question phone is good. there must be way to solve this WiFi issue
418 Replies but not a single instance of input? There has to be someone that knows something about this!
Powstriker said:
The first problem deals with the phone randomly shutting down (usually only when it's in my pocket). I've seen other posts regarding the topic, but the OPs usually stated that simply holding the power button would effectively turn the phone back on, or that the phone doesn't shutdown but rather reboots. My phone completely shuts down and requires that I take the battery out, wait 10-15 seconds, put it back in, and then hold the power button for an extended period of time in order for the phone to start up. The battery doesn't get extremely hot. It's usually around ~33-35C when it does this, but when I look at some of the other posts with similar problems, their batteries are ranging withing ~38-42C. I have seen that it may be a faulty battery, as shown in the other posts, but as I mentioned my problem is slightly different.
Click to expand...
Click to collapse
Since you are stock, the only thing being that your phone is unlocked, I would say this is either a config issue or a HW issue. The simplest thing to do is to clean the battery contacts, as there is a small chance that something got on them and is causing the battery to drop out. You can also look at the battery meter in the settings menu and see if you have a sudden drop in battery power or if it entirely cuts out. May give some clues to what's going on. Finally the only other thing I can think of is to uninstall any apps that save power or mess with the power settings on the phone.
Powstriker said:
The second problem deals with streaming videos on browsers. Before the ICS update, I was able to stream videos on any browser, but after that OTA update I cannot. I have tried multiple browsers, including Dolphin, Firefox (my main browser), and Opera. I heard it may have to do with flash not supporting android anymore (after 4.0.x, whereas I'm only running 4.0.3), but I have checked my phone and I have Flash 11.1 already installed. The settings on my browsers are to enable plug-ins on tap (means that I would tap a video to start it, right?).
Click to expand...
Click to collapse
Streaming video doesn't work for me, it will for a couple seconds and then die. So now I just open all links in the youtube app, which isn't perfect but it's good enough.
Powstriker said:
Lastly, as of now, I'm having a WiFi issue. It's not so much of an issue as a hindrance, though. Basically, I'm pretty much always in a WiFi zone, either being at home or on campus. When I get home from uni, WiFi automatically connects, no problem. When I'm at the uni, it will connect as soon as I get on campus, but when I walk from building to building, it loses connection and makes me reconnect. I go to hit reconnect, and it demands some credential password which I have never set. If I hit forget so that I can forget and reconnect to the network, it wants me to put in my screen unlock pattern. I draw the pattern to unlock it, but then it sort of refreshes and my pattern is gone and it doesn't let me continue with the process, so I have to go back to the home screen, back into settings, and clear credentials. Some posts said to continue to input incorrect passwords to allow a credential storage password reset, but that did not work. Some posts said to clear credentials, so I do that, but then I have to continuously type my login information whenever I move from class to class, which gets pretty irritating. The only way to connect to the WiFi is by disabling and reenabling the WiFi. Like I said, it's not a huge issue, rather a hindrance.
Click to expand...
Click to collapse
This has got to be either a config issue or a bug in how your phone handles your uni's wifi. Your uni will have multiple wifi APs with the same SSID (but on different channels) so that you can walk around and still remain connected. My guess is that there is a bug in the wifi drivers that don't like what your uni is doing, but it's really hard to say since that stuff is generally pretty complicated...
If you can't get your power issue fixed easily I would recommend you factory reset your phone. Don't install any apps for a couple days and see if your problems persist. If the power one does then take your phone in for warranty repair. The wifi one could be a bug, which would mean a warranty repair isn't going to do anything for that so you may be screwed on that one. Unless you want to hack your phone and load a new ROM; there is a slim chance that an updated ROM will not have the same bug.
gripen40k said:
Since you are stock, the only thing being that your phone is unlocked, I would say this is either a config issue or a HW issue. The simplest thing to do is to clean the battery contacts, as there is a small chance that something got on them and is causing the battery to drop out. You can also look at the battery meter in the settings menu and see if you have a sudden drop in battery power or if it entirely cuts out. May give some clues to what's going on. Finally the only other thing I can think of is to uninstall any apps that save power or mess with the power settings on the phone.
Streaming video doesn't work for me, it will for a couple seconds and then die. So now I just open all links in the youtube app, which isn't perfect but it's good enough.
This has got to be either a config issue or a bug in how your phone handles your uni's wifi. Your uni will have multiple wifi APs with the same SSID (but on different channels) so that you can walk around and still remain connected. My guess is that there is a bug in the wifi drivers that don't like what your uni is doing, but it's really hard to say since that stuff is generally pretty complicated...
If you can't get your power issue fixed easily I would recommend you factory reset your phone. Don't install any apps for a couple days and see if your problems persist. If the power one does then take your phone in for warranty repair. The wifi one could be a bug, which would mean a warranty repair isn't going to do anything for that so you may be screwed on that one. Unless you want to hack your phone and load a new ROM; there is a slim chance that an updated ROM will not have the same bug.
Click to expand...
Click to collapse
Thank you very much for the in depth reply. I'll take a look at the battery connections some time tomorrow as it's pretty late today. Do you have any recommendations as what to clean them with? I heard erasers are pretty good cause they have the "stickiness" to pick up grime, but wouldn't the rubber inhibit connectability?
The video thing isn't too big of an issue, but eh, a fix would be nice. If there's nothing that's known of atm, that is fine as well.
As for the WiFi, I didn't know if it was a bug or something I could fix internally. It's good to know, though, that it's not something I seem to have messed up myself haha.
Once again, I greatly appreciate the response!
Powstriker said:
Do you have any recommendations as what to clean them with? I heard erasers are pretty good cause they have the "stickiness" to pick up grime, but wouldn't the rubber inhibit connectability?
Click to expand...
Click to collapse
The contacts won't be corroded because they are gold, however it could be either they aren't springy (ie they got bent) or that something is stuck on them. Just take a look, make sure they look fine and that they are making a good connection. It's most likely not the issue but you just want to rule that out, as it would obviously cause problems if your battery was being disconnected
So, as an update, I managed to fix the battery issue by actually turning my phone around in my pocket (Strangely enough, I found that if I keep the screen away from the leg and the power button facing up, rather than the screen towards my leg, the phone does not turn off.). All that's left is to find a fix for the video and WiFi. The WiFi problem has actually started to become more significant, as WiFi is no longer automatically connecting to my home internet anymore. Sometimes at uni, as well, the phone requires a complete reboot before it will reconnect rather than a WiFi off -> WiFi on reset. Any more input would be greatly appreciated ^.^
I had same restart Issue
I don't know why or how it works.
Just put a piece of paper below the battery and the restart problem is solved
Flash a kernel and see maybe the modules are messed up
Sent from my HTC_Amaze_4G using XDA Premium 4 mobile app
Battery
I don't know why changing how the phone is situated in your pocket would solve the issue unless you were somehow unknowingly keeping the power button pressed down for long periods of time.
I will say I had the same issue and my suspicions lead me to the battery. Indeed, I bought a new battery and the issue has been resolved. There must have been some sort of short or default in the battery I was using that would cause my phone to randomly shut down or reboot..

[Q] Xperia Sola strange symptoms.

Greetings reader. I'm new to the forum but have been viewing threads every now and then, so after having read plenty of times that people should search before posting. I have searched and didn't find what I was looking for, so that's why you can read this now ;p.
4 days ago when I was trying to browse the web in college I wasn't able to connect to the wifi network or even open the wifi settings, so I reset my phone only to find the problem persisting. As if something locked me out of the wifi settings.
I'm perfectly able to access any of the other settings, so I think it's kinda weird.
Shortly after I realised I couldn't get to the wifi anymore my phone started to reboot itself automatically. Ever since that first reboot it just keeps rebooting at the same pace over and over again until I either power it off or until the battery dies.
The phone also get's unusually hot now. Not like, super hot, but definitely hotter than any other time I can remember.
I also get error messages since the problems started saying: 'Process system is not responding'. I then get the option to either force close it or wait. Neither seem to do much if anything at all other than taking away the error message. Sounds kinda critical if you'd ask me.
But so after all these symptoms started to appear I figured I'd just do a factory reset and be done with it, but every time I go into the factory reset settings, I put in my lock screen pattern and then at the last step (pressing the Erase all data button) it just does nothing.
I can touch the button and it does give the animation that it is being pressed, but it just doesn't do anything.
The phone doesn't freeze though, I can still navigate after pressing the button only to see it reboot again shortly after.
After that I tried to flash the rom, but for some reason my PC refuses to show my phone's internal memory in my pcor any sign of my phone's connection at all.
I haven't tried it on any other pc yet, so it might just be my pc, though I doubt it is since it was perfectly able to recognize it shortly before all this started.
The device hasn't endured any shocks lately or expsure to water or whatever, so I think that's ruled out as well.
I am running the stock rom, 2.3 Gingerbread I believe, and the warranty is already way over date (I think. I'll have to check that).
Any suggestions as on how to determine what could be causing this, or how to fix it? Because I really don't want to buy a new phone xD.
Macowski said:
Greetings reader. I'm new to the forum but have been viewing threads every now and then, so after having read plenty of times that people should search before posting. I have searched and didn't find what I was looking for, so that's why you can read this now ;p.
4 days ago when I was trying to browse the web in college I wasn't able to connect to the wifi network or even open the wifi settings, so I reset my phone only to find the problem persisting. As if something locked me out of the wifi settings.
I'm perfectly able to access any of the other settings, so I think it's kinda weird.
Shortly after I realised I couldn't get to the wifi anymore my phone started to reboot itself automatically. Ever since that first reboot it just keeps rebooting at the same pace over and over again until I either power it off or until the battery dies.
The phone also get's unusually hot now. Not like, super hot, but definitely hotter than any other time I can remember.
I also get error messages since the problems started saying: 'Process system is not responding'. I then get the option to either force close it or wait. Neither seem to do much if anything at all other than taking away the error message. Sounds kinda critical if you'd ask me.
But so after all these symptoms started to appear I figured I'd just do a factory reset and be done with it, but every time I go into the factory reset settings, I put in my lock screen pattern and then at the last step (pressing the Erase all data button) it just does nothing.
I can touch the button and it does give the animation that it is being pressed, but it just doesn't do anything.
The phone doesn't freeze though, I can still navigate after pressing the button only to see it reboot again shortly after.
After that I tried to flash the rom, but for some reason my PC refuses to show my phone's internal memory in my pcor any sign of my phone's connection at all.
I haven't tried it on any other pc yet, so it might just be my pc, though I doubt it is since it was perfectly able to recognize it shortly before all this started.
The device hasn't endured any shocks lately or expsure to water or whatever, so I think that's ruled out as well.
I am running the stock rom, 2.3 Gingerbread I believe, and the warranty is already way over date (I think. I'll have to check that).
Any suggestions as on how to determine what could be causing this, or how to fix it? Because I really don't want to buy a new phone xD.
Click to expand...
Click to collapse
Since you've not modified your Sola in any way.
Give this official method a try.
http://xperiafirmware.com/component/content/article/2-uncategorised/29-sony-update-service

[Q] Everything internet stopped working except WhatsApp

So, I have an unrooted i9100 with 4.1.2 Android version.
Before last night, everything was working fine on my mobile. The thing was I wanted to download youtube videos on phone directly and I installed an app for it. When I tried downloading via it, it stopped around 50%. I tried resuming the download and even restarting it but somehow (and I think each one of us, has seen it some time or the other), a download was stuck in notification bar with no progress. When it kept happening for a long time, I went to its App Info (download manager) and i think I forced stop and disabled it as well (don't remember what I did first. But I had to do the other since, the download thing didn't disappear from notification bar after the first move). After that, I noticed that my play store kept giving that "no connection - retry" thing and dolphin browser "web page unavailable, is your connection dry". But my wifi was working properly since I could easily connect to my laptop and work on it. The more ridiculous fact was that WhatsApp worked.
So, I kept looking for the solution online and there didn't appear to be anything similar to my problem. I did stumble upon a Cyanogenmod website and just found some words like never disable download manager because if you do, you might have to root again or something similar to that. When I saw that, I thought I would have to factory rest. So, I did backup of my data and reset it. The thing is the problem still exists. Frustrating thing is that for one, I can't surf internet on browser, nor download my apps I had previously (especially the paid license ones which don't exist in apk) and update them.
So, I don't really know what can be done in this situation. Do I have to root my phone? I don't really want to, because my past experience with them had not been good while installing new custom roms. But is it unavoidable at this stage?
Edit: I also remembered that I tried using mobile data to open play store. My connection was too slow to open the page, but the "no connection" was not being displayed in the home page so it might have been trying to load.

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