[Q] Question about a wakelock (Ouch) [Solved] - AT&T Samsung Galaxy S II SGH-I777

Take a look at my wakelocks. For some reason, calendar is holding one entirely too long. My Gmail wakelock seems a little high too, but not out of the ordinary (I receive and send a lot of emails during the day). I noticed the calendar wakelock when it was at 37 minutes. I thought it may have been because I leave calendar notifications in the status bar. Cleared them - no luck, still holding it. Went to calendar settings and turned off notifications - no luck, still holding it. Weird thing is my battery life has still been pretty good, but my device shouldn't be working that hard, for that long.
Does anyone know what "StartingAlertService" (associated with calendar) is? I need some help in pinpointing exactly how to stop this wakelock. Not using the calendar (or using an alternate one) is not an option.
Solution:
rodries said:
. . .
The problem is in TouchWizCalendar.apk not releasing the wakelock properly in class ServiceHandler inside class AlertService
. . .
Click to expand...
Click to collapse
The touchwiz calendar from his thread fixes the problem. It will work on any Samsung-based rom, 9100 hellraised or i777 bases.

Simba501 said:
Take a look at my wakelocks. For some reason, calendar is holding one entirely too long. My Gmail wakelock seems a little high too, but not out of the ordinary (I receive and send a lot of emails during the day). I noticed the calendar wakelock when it was at 37 minutes. I thought it may have been because I leave calendar notifications in the status bar. Cleared them - no luck, still holding it. Went to calendar settings and turned off notifications - no luck, still holding it. Weird thing is my battery life has still been pretty good, but my device shouldn't be working that hard, for that long.
Does anyone know what "StartingAlertService" (associated with calendar) is? I need some help in pinpointing exactly how to stop this wakelock. Not using the calendar (or using an alternate one) is not an option.
Click to expand...
Click to collapse
Man that's weird... High sync wakelock usage seems like what I call "gmail weak-signal battery rape". Battery would start dropping like a rock if the phone lost signal at certain points during the sync cycle without the cpuidle fix. Things got much better after implementing the cpuidle fix in the kernel, but drain would still be much higher than normal. However your calendar wakelock doesn't seem to be related to sync. I suggest Googling it, or try temporarily disabling calendar sync.
Does this only happen when in weak signal areas?

Entropy512 said:
Man that's weird... High sync wakelock usage seems like what I call "gmail weak-signal battery rape". Battery would start dropping like a rock if the phone lost signal at certain points during the sync cycle without the cpuidle fix. Things got much better after implementing the cpuidle fix in the kernel, but drain would still be much higher than normal. However your calendar wakelock doesn't seem to be related to sync. I suggest Googling it, or try temporarily disabling calendar sync.
Does this only happen when in weak signal areas?
Click to expand...
Click to collapse
I know, I thought the same thing. I'll keep looking around. It finally stopped at 1 hr 14 mins of wakelock. I hadn't figured out anything else to change so it stopped on its own. If it picks back up again, I'll disable sync in an attempt to gather more information. I've been in a pretty weak signal area for most of the day. I'll monitor it when in other coverage situations.
Update: So I found a HTC Hero thread over a year old over at AndroidForums and it appears that the remedy is to clear data of the calendar application (there were 3 in manage applications that were associated with calendar, so I cleared them all) and re-sync. I had to uncheck and recheck the sync option for Google Calendar, which is what brought my events back. Like I mentioned, the wakelock ended up stopping on its own, but hopefully this will prevent it from occurring again.
cjberg @ AndroidForums said:
I was having the same problem. I rebooted the phone, went in to the manage applications list and hit clear cache and clear data in the calendar app. Then I went to accounts & sync and re-synced the calendar and it has been working fine ever since. I also use spare parts to monitor the battery useage and awake time, so I can see if it ever pops up again. Been about a week now and the calendar is not keeping my phone awake any longer.
Click to expand...
Click to collapse
Solution thread link

OK, so it was a variation on sync battery rape.
I know if you have a Google service that doesn't seem to be syncing reliably (missing events in Calendar, missing emails in Gmail), clearing data for that app usually fixes it.

I have the similar issue but uncheck the calendar sync for my Hotmail solves the problem (just as it did on my Captivate 2.3 ROM). I can't believe Samsung hasn't address the Hotmail calendar sync bug yet.

Related

[Q] double circular arrows on top display

I have these double circular arrows up top next to the H+. They are not spinning, just setting there. They don't seem to ever go away. Is this using data or what. Not sure what is causing. My phone is rooted with a few things frozen but nothing that has anything to do with syncing.
thanks for any help
It sure seems something is still syncing... You can test what it is by going into Settings ยป Accounts and disabling individual sync services for any accounts that have them.
Sent from my MB860 using XDA App
No, I only have the Moto Blur default account and there are no setting for that. It has a little lock by it. I don't use it, I use K9 mail program for all my email including google but in my System account there is my Yahoo account that is the default, locked account and a google account, neither of which have any setting at all.
deserthi said:
No, I only have the Moto Blur default account and there are no setting for that. It has a little lock by it. I don't use it, I use K9 mail program for all my email including google but in my System account there is my Yahoo account that is the default, locked account and a google account, neither of which have any setting at all.
Click to expand...
Click to collapse
MotoBlur has sync settings in Settings > Data Manager > Data Delivery
live4nyy said:
MotoBlur has sync settings in Settings > Data Manager > Data Delivery
Click to expand...
Click to collapse
Nope, I tried that and the arrows remain. Also, something strange I think. The arrows stay there even if I turn Airplane Mode on!
Sounds like a silly question, did you reboot?
I rebooted many times. I started removing apps so hopefully I could find it but each time I restarted those sync arrows came back. I also tried freezing every thing I could but no luck so today I unfroze everything and still couldn't get rid of them. Something was always trying to sync. I noticed that my battery life was shorter today so I did a factory data reset and now I am in the process of rooting it again and installing my apps again.
Thanks for all your help and I will be more careful and systematic this time but what I learned is that one needs to be careful about installing apps. Read the reviews first because some programs are memory hogs, some take over your system, etc.
I've only seen that when I started up this new phone.
I shall look for it. I really like my phone. Look at it often.
(Wow, that was nerdy.)
deserthi said:
I rebooted many times. I started removing apps so hopefully I could find it but each time I restarted those sync arrows came back. I also tried freezing every thing I could but no luck so today I unfroze everything and still couldn't get rid of them. Something was always trying to sync. I noticed that my battery life was shorter today so I did a factory data reset and now I am in the process of rooting it again and installing my apps again.
Thanks for all your help and I will be more careful and systematic this time but what I learned is that one needs to be careful about installing apps. Read the reviews first because some programs are memory hogs, some take over your system, etc.
Click to expand...
Click to collapse
Yeah, the Atrix is still relatively new to the dev scene so most mods are going to have side effects. Basically, just be prepared to do some resets and such until something has been labeled "stable". I'm already on my second Atrix because I messed up the lights for the capacitive buttons and something went wrong with charging, it would always say it was charging even when unplugged. The problems even persisted after a factory restore. Luckily I was able to unroot it and bring it in for a new one before my 30 days was up.
When you see the "sync" icon there, you can go to:
Settings > Accounts > tap on an account, say Gmail.
If something is sync-ing, you'll see the sync-ing icon beside the checkbox for contacts/emails/calendar.
I know on mine, when it syncs with my google calendar, it takes a good 2 mins...odd considering i have less than 10 entries. lol.
I got curious why the sync icon was there for a while, so this was where I looked to figure out what was sync-ing.
Download os monitor and look sort by load. See what is taking up the load and that is your rogue syncing app. Likely it is stuck on a google contact that is corrupted (if acore is your issue in os monitor)
i had the same icon on my notification and i froze account sync and calendar sync, it was killing my battery around 10% per hour. the icon went away after a reset and i have no idea what caused it. looking in titanium i saw an app called SyncML 2.2.1 that has a similar icon but i have no idea if its the app thats responsible, still froze it.

[Q] What is 'StartingAlertService'?

While I am using BetterBatteryStats to determine how I can improve my Galaxy S II's battery usage, I notice 'StartingAlertService' (Calender) is on the top of the list on Wakelocks list. Does anyone know what is 'StartingAlertService'?
Ask here,
http://forum.xda-developers.com/showthread.php?t=1179809
Maybe an event in Calendar!
I have the same issue with StartingAlertService, it is the Calendar but not sure how can it be addressed.
Alternatively, any good calendar apps, maybe little less trigger happy than the stock one, that anyone can recommend?
Can't post in that thread, I have yet to hit that absurd 10 posts rule
My battery usage is definitely better during weekend because my no meeting in my work Calender. Maybe I should not sync my work calander during weekday and see whether the battery usage is a lot better.
Sent from my GT-I9100 using XDA Premium App
Hmm, please post whether turning off sync for the Calendar did improve your stats. Mine is off and still that service is on top of the list.
startingalertservice in my phone consumed 93% of my battery after 7 hours usage. i found out this problem caused by .com.android.mms.
so i uninstall mms.apk tru systemappremover after i had installed GoSms. after all, the problem solved.
startingalertservice drain.
emptyara said:
startingalertservice in my phone consumed 93% of my battery after 7 hours usage. i found out this problem caused by .com.android.mms.
so i uninstall mms.apk tru systemappremover after i had installed GoSms. after all, the problem solved.
Click to expand...
Click to collapse
Hi Emptyara,
I have the same issue... (with drain by startingalertservice).
How did you found out it had to do with MMS? Can you guide me through your resolution process? before I simply remove apps which might not solve anything...
Thanks!!
i'm having the same problem. it just randomly starts (switching from two or three diff roms).
i'd have great battery life and etc, and then all of sudden, wakelocks goes all whacky and StartingAlertService is the main problem.
i've already played with calendar notifications and monitoring the mms service now.
anyone else?
Same issue here, even though I've stopped using the Calendar, and turned off both syncing and notifications. But I checked today and Calendar had a partial wakelock of about 14 minutes when my phone should have been otherwise asleep.
I don't think it is related to MMS. I think some people are getting "StartingAlertService (.com.android.mms)" whereas I'm getting "StartingAlertService (Calendar)"
I also think it might be specific to the Samsung version of Calendar since I don't see any posts about this except in the Galaxy S II forums. I just uninstalled the Calendar with Titanium Backup and will see if this stops the issue.
Appreciate any other feedback on this.
Uninstalling Calendar did work, in case anybody was wondering. No more partial wakelocks from StartingAlertService (Calendar). Of course, now I don't have a Calendar app, so there's a trade-off. I might try an alternative calendar app like Jorte or something, but right now I don't use the calendar much.
Got the same issue here.
Do you guys have EasyProfiles installed?
Bcause I set up EasyProfiles to switch to the "Meeting"-Profile, when there is a calendar entry.
Maybe this is what causes that?
---------- Post added at 12:29 PM ---------- Previous post was at 12:24 PM ----------
Another possibility:
I noticed, that syncing with MyPhoneExplorer is not the best thing since either Lotus Notes, MyPhoneExplorer or Android itself does not handle recurring events properly.
This led to events showing up today that have been in the past.
I deleted the whole calendar data and synced again and they were gone, but my colleague has the same issue.
I'm also suffering from this problem.
If anyone finds a remedy, please tell me.
Will removing MMS really help here? (the wakelock is because of the calendar, not MMS).
If it says Calendar, then remove Calendar (not MMS). I never used the Calendar much, so I just keep it uninstalled these days.
Just noticed my battery had dropped more today than usual.
Checked BBS and noticed "StartingAlertService" calendar taking 13m 49s ie 9.7% in terms of wakelocks, over a 2hr 22min period.
I do use, and need the calendar. Sync is set (via autosync account activator) for every 2 hours -- but it's been like this for a while without me seeing this process pop up.
Hopefully a one-off but wish I knew why it was there...
Everything else is done at the 1.5 min or less (twitter, google search, activity, google+)
The only thing dfifferent about this morning is I enabled gps and used maps briefly....
I also have one appt today with an alarm set (though that's a couple of hours ago now)
I think it is the appointment notifications that set it off (hence the "starting alert"), and not the sync or anything else. You can turn off notifications in the Calendar app but I think any events in Google Calendar with reminders will still get through. A Calendar without notifications is not that helpful to me anyway, since the whole point is to remind me of all the stuff that I forgot. Anyway you can try clearing all your alarms and see if that helps.
What firmware are you using? I think this is a specific problem with the S II (since I don't see any other forums talking about it) so I was hoping Samsung would fix it in one of their newer versions.
I have also identified startingalertservice as the source of my wakelock and battery drain.
*Every time there is a meeting the phone will stay awake for an half an hour or so.
*The awake starts with the time when there should be meeting reminder not when the meeting does actually start.
*It only happens when I have calendar app notification settings set to Off
I will try to investigate further but if you have any ideas then let it out.
About my background:
latest leomar75
touchdown for Calendar and e-mails
tasker for automated silent mode when in meeting
internal calendar for tasker, that annot read TD calendar (notifications off)
I have tested and turning touchdown and tasker off does not fix the wakelock but turning off calendar does.
Anything new about this issue? It drives me crazy when calendar sucks my battery....
Any tips how to avoid it?
Thank you
After hours of digging, I did not found an solution so I came up with workaround.
If Tasker detects notification *:*mins* (meaning Touchdown calendar reminder) from app Touchdown, it will just kill the app calendar.
I think you can use same approach with diferent scenarios.
I have the same problem. If i don't set a reminder for a event, there is no problem. The wakelock start when a reminder alarm is about to ring, and then it stays wakelock for a long time and drain battery. I9100 is the buggiest phone I ever owned. Now I wonder what will happen when ICS is introduced to I9100. I think there will be more bugs in the Touchwiz applications.
I found the source code that call the wakelock of StartingAlertService here.
I am not a dev so I might look at the wrong thing, but I can see that in order for the wakelock to be released, there are 2 IF statements that have to be satisfied. I think the problem might be there. Any Devs here would like to share any insights??

Specify interval for Google Auto-sync?

Perhaps I am missing something obvious but is there a way to specify the interval in which Active-sync updates? I am pretty sure this is a push service but it would be great to be able to have Active-sync only update once every X hours.
i dont think you can do this, outside of turning off your data and turning it back on periodically for the phone to re-sync/update.
nyydynasty said:
i dont think you can do this, outside of turning off your data and turning it back on periodically for the phone to re-sync/update.
Click to expand...
Click to collapse
Thank you for the reply. I wish we could set an interval. I am having some wake locks issues with Event Log Manager (Google Services). Turning off Active-sync solved the issue but now I am not getting calendar updates, etc. Perhaps I can use Tasker to set a schedule when I turn on and off Active-sync?
The exchange activesync let you chose sync schedules. But the GMail sync doesn't. I wish there is such option not for sync every x hours (which does not necessary save battery) but to turn off sync at night.
foxbat121 said:
The exchange activesync let you chose sync schedules. But the GMail sync doesn't. I wish there is such option not for sync every x hours (which does not necessary save battery) but to turn off sync at night.
Click to expand...
Click to collapse
I am curious why you think having Activesync work on schedule wouldnt necessarily save battery? In my case, Active-sync is causing quite a bit of wake lock which drains the battery. I imagine putting this task on a schedule instead of having an "always on" connection should save battery, unless of course the app needed to schedule this consumes more battery or if the very act of starting up Active-sync consumes more battery....oh man this isnt as clear cut to me as I originally thought!
In terms of you want to do, you could use a profile scheduler program to turn off Active-sync at night. I use and app called "Profile Scheduler".
push sync actually works pretty efficiently. More so than polling for emails every so often. I have 4 accounts (one GMail, one corp. exchange and 2 hotmail accounts) all use push sync for emails, contacts and calendars. It uses no more than 2% battery per hour.
Unless you stretch out the schedule to once or twice a day, you won't see much battery improvements.
All I wanted is silent the phone automatically during my sleep at night And so far Gmail is the only one that won't let me do it
foxbat121 said:
push sync actually works pretty efficiently. More so than polling for emails every so often. I have 4 accounts (one GMail, one corp. exchange and 2 hotmail accounts) all use push sync for emails, contacts and calendars. It uses no more than 2% battery per hour.
Unless you stretch out the schedule to once or twice a day, you won't see much battery improvements.
All I wanted is silent the phone automatically during my sleep at night And so far Gmail is the only one that won't let me do it
Click to expand...
Click to collapse
I'm guessing they get tons of email or something. If you really get so much email that both push and pull styles are killing battery then perhaps you should turn any form of sync off. It's not the phone's fault though, that's just how the cookie crumbles!
play.google.com/store/apps/details?id=com.smallmachine.autosync2
(I don't know whether I got you wrong or right!)

Exchange keeping phone awake

I have one exchange account set to sync calendar and email. The Exchange process itself only uses around 7% of battery according to the battery graph. The 'awake' line under the graph has some solid areas accompanied by a corresponding steep drop on the battery curve.
Using GSam battery monitor to show which app had the most Time held awake shows Exchange over 5hrs.
I tried changing from Push email to every 10 minutes but it hasn't helped.
I also tried deleting the account, clearing cache and data from the exchange app and recreating the account.
Has anyone solved this issue?
I have not solved it but have the same problem. Galaxy S3. I need Exchange Sync, it finally got me to stop missing BlackBerry
Charging twice a day still stinks. Do other Android phones have this constant awake issue when running Exchange? Is the issue specific to ICS?
Hi, never experienced this on my S3, but did on my S1. A few things to try:
- Push can actually be more battery friendly
- Disable Calendar sync, if that cures it, try deleting all recurring appointments, starting with the oldest ones. Bad recurring appointments are known to send the sync process in a loop.
- Wrong login credentials keep the phone awake, even when sync is set to never!
I use Enhanced Email, in which security can be overided ( no server forcing a lock on the phone). I have read that security policies from the ecchange server can cause problems too.
Sent from my GT-I9300 using xda app-developers app
Yep same problem here too, anyone?
I'll try turning off calendar sync. I turned off push but that made no difference, as you suspected. I use touchdown for email, task, and calendar and also use device exchange sync for calendar (the latter so Calendar Snooze will work with appointments). I can probably get by syncing calendar manually but not using is not an option since calendar is more important than calls and email for me.
Will report back with findings.
techphets said:
I'll try turning off calendar sync. I turned off push but that made no difference, as you suspected. I use touchdown for email, task, and calendar and also use device exchange sync for calendar (the latter so Calendar Snooze will work with appointments). I can probably get by syncing calendar manually but not using is not an option since calendar is more important than calls and email for me.
Will report back with findings.
Click to expand...
Click to collapse
Hi techphets
Just wondering if you managed to fix this issue??
Ive also spent hours and hours trolling around trying to find a fix for this, but with no success any thoughts?? I have the galaxy s2 (not rooted, ics 4.0.3) so its definitely not just your S3, its more widespread. ICS? or the email app??
Cheers
i never use any stock apps especially when it connects to the networks and syncs so i just uninstall it to make sure that it doesn't consume battery life
Thanks. However when I log in to outlook online on my phone, the emails that appear are months old so it doesn't sync online. The only way to see new emails it to use the app (so I've found so far anyway)
Sent from my GT-I9100 using xda app-developers app

Question GMAIL

Does anyone else have an issue with Gmail notifications? Most of the time I receive no notifications about new email until I unlock the phone. Even then they do not always come in quickly. When I open the Gmail app they do come in.
Yes, they will "eventually" come in on their own but way later than they should. I have done every battery/data optimization/exception I can think of and find. This should NOT be happening in 2021! This is not a OnePlus phone and even then my 8T is not this bad. Also, the notification LED does not activate for Gmail while it does for Messages and WhatsApp. I have gone through every possible notification setting on the phone as well as for the Gmail app itself and made sure that using the LED was selected on them all. I hate that Gmail is installed as a system app! WHY???
Another interesting things is that Gmail is NOT listed as the default app. It is not even there as a selection. Messages is installed as a system app and it is listed as the default. WHY?
I am liking the phone, but not receiving notifications for such an essential feature as email is NOT GOOD!
The phone is causing Gmail to go into deep sleep when the screen is locked unnecessarily.
I may have found the solution. To start I went into Settings > accounts just to double check that the toggle for "Automatically sync app data" was turned on and it was. While in the same screen I tapped on my email account and then tapped on "Account sync", Here you can do a manual sync of all the various apps associated with your Google account. SO I tapped on the 3 dots in the top right and tapped on "Sync now" and the only thing that synced immediately was Contacts and maybe one other (can't remember which one. No matter how many times I would retry to do a manual sync the same thing would happen.
So I closed all of this out and went directly into the Gmail app > settings and chose my email account and scrolled down to "Sync Gmail" under the "Data usage" section and unchecked this setting. I rebooted the phone, went back into Gmail > settings my email and re-checked the "Sync Gmail" selection, rebooted again and went back into Settings > accounts > my email account > account sync and all the various apps listed in this section had now synced properly. I could tell by the time stamp for each one. I also did a manual sync again and everything in the list synced up within about 10 seconds! I was happy. I locked my phone, set it down, and within a minute or two I received several emails and the notification chime went off. I'm still not sure if the notification LED lit up or not but I think it did. Hopefully this fixes the issue.
Sometimes it isn't what is selected but the order in which you select things so as not to cause a conflict.
This is one area of Android that I think needs improvement (Samsung is the worst for this) that there are too many settings that seem redundant, counter intuitive, and conflict with one another.
Well, after writing all the previous entries I am still having the same issues with Gmail. On my OnePlus 8T every morning shortly after logging in my emails would come in without any prompting on my part. With my Xperia 1 iii I received NOTHING until I actually opened the Gmail app itself and sure enough there were about 5 emails that popped up! Something is very wrong here. I am not looking forward to a factory reset but I may have no choice. I will say this: If after a factory reset Gmail is still unresponsive I will definitely be sending this thing back!
Can confirm that there is something wrong with gmail. Just gmail. Ive tried 3rd party email apps and they work.
Totally understandable that you would prefer gmail over others. I too would actually prefer my gmail to work. I hope this is fixed in a firmware update.
hotcakes_shinku said:
Can confirm that there is something wrong with gmail. Just gmail. Ive tried 3rd party email apps and they work.
Totally understandable that you would prefer gmail over others. I too would actually prefer my gmail to work. I hope this is fixed in a firmware update.
Click to expand...
Click to collapse
Exactly! I decided to NOT do a factory reset because I feel that it would not help. Instead I just disabled Gmail and installed Bluemail. It has more settings than I care to mess with but at least all my email notifications arrive properly! I am glad that I am not the only one this is happening to. Is there some way to inform Sony directly that they have a problem? I liked it better when Gmail was a Play Store install! I DO NOT like it when ANY apps are installed as a service!
I chatted with Sony Tech support. They went through all the usual settings that I already tried several times. They escalated it so we will see what happens. One thing I have noticed, which may be relevant or not, is that with Blue Mail installed when I do get an email both Gmail and Blue Mail give a notification????
To me it sounds like you just need to whitelist the app in your battery saving settings.
aapok98 said:
To me it sounds like you just need to whitelist the app in your battery saving settings.
Click to expand...
Click to collapse
Please, while I can appreciate the suggestion, do you think I did not already go through every possible setting and permutation in an attempt to resolve this issue? I am a retired IT Systems Engineer and I have used cell phones for so long it's not even funny. Not to mention there are others experiencing the exact same thing! However, I was forced to do a factory reset this morning so "maybe" things will start to work properly.
I have exact Gmail notification issue when I got my X1iii but the issue resolved after I upgraded to 61.0.A.11.92 this morning. After switched off Gmail sync off and on and turn on the notification on individual labels, the notification was back.
It might be the previous firmware used a bad GMSCore. My device is a XQ-BC62. BTW the install step 3 did take some time but my phone didn't stuck at that step and it went through.
I have different problem with gmail notifications. For some reason notifications are always coming when in the evening I plug in my phone for charging. After a moment gmail notifications are coming. And this happens all the time.
??? Sony?
Guys please treat everyone with respect.
We are here to help each other and exchange our experience. Not to offend each other.
Thank you.
I have had a few days now with the last update = .92 and so far it appears as if my Gmail notifications are coming in exactly as they should when the phone is locked. For sure much better than before the update. So whatever Sony did in this update (besides the security update) is working for me. The LED is also lighting up properly for Gmail! Good job Sony!
Gmail still does not sync automatically for me on the .92 update. Factory reset and it works for a bit but once after a while it stops. No amount of uninstalling GMS updates or clearing its data will get it working again, so I have no idea what happened.
darwinmach said:
Gmail still does not sync automatically for me on the .92 update. Factory reset and it works for a bit but once after a while it stops. No amount of uninstalling GMS updates or clearing its data will get it working again, so I have no idea what happened.
Click to expand...
Click to collapse
Have to ask...you did give Gmail unlimited data? Also, you did set Gmail to "excepted" in battery settings?
Even the most experienced sometimes miss things.
jaseman said:
Have to ask...you did give Gmail unlimited data? Also, you did set Gmail to "excepted" in battery settings?
Even the most experienced sometimes miss things.
Click to expand...
Click to collapse
Just to be sure, I went through and double checked that Gmail, Google Play Services, and Google Services Framework all had:
* Battery/Power-saving Feature: Excepted
* Unrestricted data: Enabled
Still didn't resolve my sync issues
Did you try this: settings > accounts > tap your email google account > account sync > has everything synced fairly recently? Any of them appear to be stuck, not spinning? Top right 3 dots sync now, does everything finish syncing?
Just adding that I noticed this problem after the .92 update. I'm not sure if its there before. So the .92 didn't solve the issue on my end, glad it solved yours.
aapok98 said:
I haven't had issues with gmail but I have had the kind of issues described in OP with other phone models and similar apps and the cause was a bit too eager battery optimization settings so I honestly thought it was the cause here too.
If it was not, then it is a shame I couldn't help.
But as a response to your comment: No. I don't think people here are idiots. I just think you are one.
Click to expand...
Click to collapse
You make it sound like you think people are idiots because as already mentioned in the FIRST POST, he already excepted his apps from battery optimization. If you still ask people if they have done so, you obviously think we are idiots, since you ask a question that has already been answered. Grow up please.
Edit: Here let me quote it for you:
I have done every battery/data optimization/exception I can think of and find.
Click to expand...
Click to collapse
THREAD CLEANED
Hi! Just popping in to leave a reminder for everyone: keep it civil, on-topic and refrain from responding to posts that you think are offensive or hateful. Just report if you feel something isn't right and let us take care of it for you.
Regards,
shadowstep
Forum Moderator
Testing out a potential fix which seems to be working for now.
I found out that my phone backup isn't working either. Manually pressing the button, the backup keeps telling it failed and asks me to try again later. Searching online, there are some that suggest to remove the screen lock to see if backup starts working again.
After I removed my screen lock, I cleared cache/storage of Google Play Services, Google Services Framework and Gmail. Then I rebooted my phone and left it a while to let it fully boot. I can now backup my phone, and I am getting my Gmail notifications. Now I am observing to see if this is permanent..
If the fix is permanent, at least on my end, it seems that Sony's build of android has buggy encryption. This was an issue with other brands too.
Update on my problem. Firstly, after trying the above, I noticed a few days later that in general I wasn't getting notifications from anything. I concluded that I messed up Google Services too much and therefore factory reset my phone.
After that and readding my google account, My notifications was fixed, except Gmail still wasn't getting notifications, but phone backup started working. I was about to give up and use another email app, when today the September security update arrived in 61.0.A.14.3 update. Being desperate to try anything I updated without hesitation.
This seems to fix the problem and I am getting my gmail notifications.
Not getting my hopes up too much and just continue monitoring but I hope this the end of my google problems.

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