I've been racking my brain recently about losing data connectivity randomly. Didn't know where to post this, because I don't know if it's rom related (using eclipse 0.7) or not. Here's what happened:
I was playing NOVA 2 earlier today, and it froze as it often does. It restarted the phone as usual and when it started back up I had lost 3G connectivity. I restarted again, no luck.
Seems to come back temporarily when I go into Data manager and turn off data connectivity, then go back in and turn it back on.
I've never had this problem before, and it's pissing me off, does anyone else have this problem?
Don't know if it's related to the soak test that I signed up for...maybe they're sending the update to my phone and it's screwing with the rom because there's a block on OTA updates?
PLEASE anyone else noticing this, get back to me. Thanks,
D
I have that problem in the building where I work. Since going to 2.3.4 I have seen a dramatic improvement with the 3G there, but it still craps out on me sometimes. I also found turning data off and back on can help... infact I have a Tasker shortcut on my home screen that does just that
I appreciate the reply! Unfortunately, my problem is more widespread, the 3G is going off and staying off no matter where I am. In order to get it back on (for about 30 seconds) I have to go into data manager and turn it off then back on. Also, this was a sudden unexpected change. I can't think of anything I did to cause it (ie. install a new app, new rom, etc), it's been working fine for months. Also, when I try to dial *228 to reprogram, the call connects but I have no keypad to enter "1" or "2" to reprogram or update roaming.
I think an SBF might be in my future
I was just upgraded to the X2 by my insurance. My second one (long story) wouldn't even acknowledge the fact I had mobile internet let alone 3G. Ended up calling Verizon Tech Support and they about sent me a new phone to bypass Assurion. And out of the blue it came on. Haven't had a problem since except Market gets stuck on the loading screen 90% of the time.
---------- Post added at 09:38 PM ---------- Previous post was at 09:29 PM ----------
cromag.rickman said:
I appreciate the reply! Unfortunately, my problem is more widespread, the 3G is going off and staying off no matter where I am. In order to get it back on (for about 30 seconds) I have to go into data manager and turn it off then back on. Also, this was a sudden unexpected change. I can't think of anything I did to cause it (ie. install a new app, new rom, etc), it's been working fine for months. Also, when I try to dial *228 to reprogram, the call connects but I have no keypad to enter "1" or "2" to reprogram or update roaming.
I think an SBF might be in my future
Click to expand...
Click to collapse
Hold the menu button and the keyboard will appear. You can use this to press 1 or 2!
Had this happen to me today. Same exact thing, after a while I did a five minute battery pull and 3g came back. I am running 2.3.4 rooted.
Sent from my A500 using Tapatalk
bankai_droid said:
I was just upgraded to the X2 by my insurance. My second one (long story) wouldn't even acknowledge the fact I had mobile internet let alone 3G. Ended up calling Verizon Tech Support and they about sent me a new phone to bypass Assurion. And out of the blue it came on. Haven't had a problem since except Market gets stuck on the loading screen 90% of the time.
---------- Post added at 09:38 PM ---------- Previous post was at 09:29 PM ----------
Hold the menu button and the keyboard will appear. You can use this to press 1 or 2!
Click to expand...
Click to collapse
The Market hanging might be fixed with cache/data clear. Mine does that sometimes and I'll just exit and go in again and it'll be fine.
I am having a similar issue. Before, my phone was fast as lightning. Now I lose the 3g signal (drops to 1x) and market always says lost data connectivity. Going to try an sbf.
I've had similar issues it's the past and spoke to VZW about it. They informed me that 4g was being extended to my area and it could cause periodic 3g loss b/c they were dropping towers forcing my phone to lock on further away. Lasted about two wks and things were better.
Sent from my DROID X2 using XDA App
Also losing 3g since upgrading from stock 2.3.3 to eclipse 1.1 (2.3.4). Have to reboot to fix.
Sent from my DROID X2 using XDA App
Thanks for the heads up but my wifes x has 3g all the time and is noticeably faster...a lot faster.
Related
my 3G drops out on and off all day on for a min off for a min.. not dropping to 1 x.. its dropping to no connection at all.. i have read somewhere on here that other people were having the problem.. and then they pointed to verizon.. i called verizon and there telling me everything is ok.. they tried to reset my esn or something (could not understand the accent). then i was told to reboot my phone.. so i did.. but the problem remains.. it has crippled my phone.. i was wondering if anyone can elaborate on what is causing the issue.. weather verizon is lieing to me or if i should flash back to stock,, throw my phone in the dogs water dish, or perform a voodoo ritual... thanks in advance..
I had this same problem. What I did was activate an old phone then wait like 5 min then reactivated my fascinate. That seems to have fixed it
Bummer.. I don't have another one
Sent from my frozen yogurt filled fascinate
neh4pres said:
Bummer.. I don't have another one
Sent from my frozen yogurt filled fascinate
Click to expand...
Click to collapse
I have seen many people saying you can go to a Verizon store and they have "test" phone that they can swap onto and off of your line for free.
You might investigate that further and see if its true in your area.
Call verizon tech support, try to get a level 2 tech, say you want a DMU or TSN reset or something...
Say you read forums about it fixing 3g issues
http://forum.xda-developers.com/showthread.php?t=1051543
Here is the original thread, read it! This fixed my 3g issues!
I will try this tomorrow when I have another phone to call from.. I'll let you know how I make out
Sent from my frozen yogurt filled fascinate
After a long hold with a level 2 tech, he told me I had a corrupt data connection and he said he was surprised I could connect at all and that he never seen it before.. He reset my data and all is fine now
Sent from my frozen yogurt filled fascinate
got my cln fascinate while ago fed ex..came with 2.2.1
3 g works fine
already rooted and voodoo'd....
I love verizon
Sent from my SCH-I500 using XDA App
rsswga said:
got my cln fascinate while ago fed ex..came with 2.2.1
3 g works fine
already rooted and voodoo'd....
I love verizon
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse
What does this have to do with it?
Sent from my frozen yogurt filled fascinate
I did the dmu reset earlier. Called in on my phone and they went over a few things and then when I hung up they said pull the battery and wait five minutes while did the work on their end. Took a twenty minute nap and put battery back in. Haven't noticed my signal drop until just typing right now.
I had the 3G drop out. Was happening for several days, getting worse. It would take an hour to send a pix message. Browser, Facebook would rarely connect. Called Verizon. The first rep makes you do the "stupid person" test making sure your data is on, pull the battery out, etc. Once all that doesn't work, she connected me to a tech. The tech reset the connection/flushed something and had me turn my phone back on after a few minutes. My 3G is good again. She told me if it happens again, do a 'master reset' which I assume is just a factory reset.
What's interesting is that my wife and I have the same phone (Fascinate) running community rom 1.2 and only I have the problem. It might be because I commute by subway to work. She does not. Every day to work, I am constantly losing service on the subway so I switch it to airplane mode so it stops wasting battery searching for service. When I go over the bridge, I turn airplane off, 3G connects, sync some mail, download as much as I can before I go back underground, turn airplane mode back on. Once at work, service is turned back on and I turn wifi on. Going home, repeat steps in reverse. When I'm home, I am using wifi, too.
So I'm doing a lot of switching back and forth every day. Perhaps I could've 'corrupted' the data connection by all the switching/disabling of service. Not sure what everyone's habits are but this is my guess.
whoisandy said:
I had the 3G drop out. Was happening for several days, getting worse. It would take an hour to send a pix message. Browser, Facebook would rarely connect. Called Verizon. The first rep makes you do the "stupid person" test making sure your data is on, pull the battery out, etc. Once all that doesn't work, she connected me to a tech. The tech reset the connection/flushed something and had me turn my phone back on after a few minutes. My 3G is good again. She told me if it happens again, do a 'master reset' which I assume is just a factory reset.
What's interesting is that my wife and I have the same phone (Fascinate) running community rom 1.2 and only I have the problem. It might be because I commute by subway to work. She does not. Every day to work, I am constantly losing service on the subway so I switch it to airplane mode so it stops wasting battery searching for service. When I go over the bridge, I turn airplane off, 3G connects, sync some mail, download as much as I can before I go back underground, turn airplane mode back on. Once at work, service is turned back on and I turn wifi on. Going home, repeat steps in reverse. When I'm home, I am using wifi, too.
So I'm doing a lot of switching back and forth every day. Perhaps I could've 'corrupted' the data connection by all the switching/disabling of service. Not sure what everyone's habits are but this is my guess.
Click to expand...
Click to collapse
Maybe, I was turning off 3g when my phone is in my pocket cause it doubles my battery life
Sent from my frozen yogurt filled fascinate
have same problem.. only works with on/off airplane mode
I've done factory reset. Pull the battery. This is my wifes phone and she's not getting any data at all. She can receive and make calls but that's it... I have the same phone with data 3g working so I know it's not the network. Has anyone come across this problem? I've searched and looked around but can't find a fix or answer. She's using bamf 1.6.3 stock kernel with the rom any idea ? Fried radio chip?
Sent from my ADR6400L using XDA Premium App
Have you made 100% sure the back cover is snapped on all the way?
Beastclaw said:
Have you made 100% sure the back cover is snapped on all the way?
Click to expand...
Click to collapse
You still get 1x with the cover off.. OP if bamf toolkit is on the phone I know there is a radio switch toggle somewhere in there.. play around with the settings on that but let it sit for a few mins at each setting
Sent from my ThunderBolt using XDA Premium App
I had the exact same Issue and this is how it got resolved. First of all nothing I did to regain data worked so after 1 hour with tier 2 tech support he td me my phone was jacked and sent me a new one but in the meanwhile I was able to restore my data by going into settings and doing a Check for new software. It will force the phone into 3g. You may have to do this multiple times over a 24 hour period but eventually the 3g will come on AND STAY On. If not, then it's time for a new phone, or you can go to verizon and have it reprogrammed. The haven't had the issue since. Good luck.
Sent using my Thunderbolt with BAMF 1.6.3 REMIX
LCSO 9c8 said:
I had the exact same Issue and this is how it got resolved. First of all nothing I did to regain data worked so after 1 hour with tier 2 tech support he td me my phone was jacked and sent me a new one but in the meanwhile I was able to restore my data by going into settings and doing a Check for new software. It will force the phone into 3g. You may have to do this multiple times over a 24 hour period but eventually the 3g will come on AND STAY On. If not, then it's time for a new phone, or you can go to verizon and have it reprogrammed. The haven't had the issue since. Good luck.
Sent using my Thunderbolt with BAMF 1.6.3 REMIX
Click to expand...
Click to collapse
Strange. I came here to post this same issue, and sure enough, when I go to check for new software, 4G comes on for about 15 seconds and immediately shuts off again. I've also switched LTE On/Off to 3G, and get the same behavior when I check for new software, only with 3G. It won't stay on for more than 15 seconds.
Just upgraded to BAMF 1.7 and had no problems at all yesterday, woke up this morning with this issue.
Edit: Just resolved it. Apparently every time I restart the phone, the "Mobile Network" box is automatically unchecked (in Settings --> Wireless & Networks), and I need to manually restart it. Obviously this fixed the issue right away, but I'm going to reflash the ROM so I don't have to do this each time.
In the past two weeks, my mobile data has been down. I don't believe it to be an outage in my area due to the duration of the problem, and the inconsistency with other Verizon Wireless phones. I was running Juice Defender for a while, and every now and then I would notice that the Mobile Network would drop. Toggling the Mobile Network would not fix the problem, either. I usually cleaned out my cached data for the Juice Defender app, turned the app off, then toggled airplane mode once. (Sometimes just toggling Airplane Mode wouldn't fix it, therefore I had to clear the cache for the app.) Now this fails to work. I cannot get my mobile network to connect by any conventional means. When I receive MMS messages, my network will connect long enough to download the attachment. Also when I do a search for a Software Update, it connects just long enough to tell me there aren't any updates for my phone. I've tried updating my PRL with *228 and I've even tried *18 from a post over at Droid Forums. Neither work. I've removed the battery and SIM Card as suggested in some other threads here at XDA. I've also removed the Juice Defender app.
The phone is not rooted and has never been rooted with the Temp Root methods. I'm not opposed to rooting, but if I root, I'm gonna perm root and I would rather not have to factory reset my phone if I don't have to right now. I'm mainly posting this because I cannot find anyone online with the same issue that I am having. Any help would be appreciated. Personally, I think its an issue with Dalvik-VM. I can attach a copy of my LogCat if needed. Any ideas on my issue? Thanks in advance!
Check your power settings, if you are in economy mode it will mess with your data connection.
I have a paid version of JuiceDefender, it has caused me so many problems I don't even bother to install it anymore.
~John
I also have the same issue, tried a couple basebands and could not fix it. I ended up not using it...
Every once in a while my mobile network or just lte somehow gets turned off and I have to turn it back on, but that's rare.
I tried juIce Defender and also had problems losing my connection so I uninstalled it. Plus the settings were so confusing to me. I'm using Green Power now and that seems fine.
You didn't mention mhs so I assume you're not using it but that has known connection issues.
Sent from my ADR6425LVW using TapatalK
sunsys14 said:
I also have the same issue, tried a couple basebands and could not fix it. I ended up not using it...
Click to expand...
Click to collapse
Did you ever try doing a factory reset? I'm curious to know if that will fix it.
feralicious said:
I tried juIce Defender and also had problems losing my connection so I uninstalled it. Plus the settings were so confusing to me. I'm using Green Power now and that seems fine.
You didn't mention mhs so I assume you're not using it but that has known connection issues.
Click to expand...
Click to collapse
Juice Defender gave me fits, too. I'm not using my phone as a Mobile Hotspot, either.
I kinda think its my ROM. I'll play around with some stuff, or I'll just get around to doing a factory reset and see if that fixes the problem. I'll post any solutions here for others.
Are you in a good 4g area? If you scroll down the general section here, you will find my topic. If you use 3g more than 4g, there is a post in that thread about##778#. It helped me. Sorry if it doesn't help you, Cheers.
Sent from my ADR6425LVW using Tapatalk
I just wanted to let you know that I'm having this problem as well. I AM rooted and running CleanRom, but my daughter has a non rooted Bionic, and both of us suffered a complete loss of data today. My husband's rooted Rezound is fine.
I took my phone into Verizon today, and after initially just trying to swap out the phone (which I wouldn't allow them to do, it took me too long to get my phone the way I want it), they finally switched out the 4G sim card, and the data came back instantly.
When my daughter leaves school today, she will get her 4G card swapped out as well, and we'll see if it is in fact a network connectivity problem.
It seems to me that our 4G phones has a lot of trouble switching from wifi to 3G/4G service.
+1
CocoaGoddess said:
It seems to me that our 4G phones has a lot of trouble switching from wifi to 3G/4G service.
Click to expand...
Click to collapse
I will +1 this. My work WiFi is spotty, and so the phone falls in and out of WiFi. The Rezound HATES that and usually leaves me with no connectivity. There is definitely a WiFi->Mobile Network issue.
Try doing a factory reset. Could be a bad device... Im getting amazing reception on mine. I havent even seen my 3G or 1x icons yet. Constant 4G lock.
Forget what I said, my data connection has been dropped again for the past thirty minutes and there's no way for me to get it back.
I'm going to try a factory reset. I *really* don't want to have to send my phone back because my husband is getting amazing coverage on his Rezound. However, we're still in the first week of our Verizon contract, and if this looks like it will be a standing issue, then we'll have to cancel and go crawling back to horrible Sprint.
CocoaGoddess said:
I just wanted to let you know that I'm having this problem as well. I AM rooted and running CleanRom, but my daughter has a non rooted Bionic, and both of us suffered a complete loss of data today. My husband's rooted Rezound is fine.
I took my phone into Verizon today, and after initially just trying to swap out the phone (which I wouldn't allow them to do, it took me too long to get my phone the way I want it), they finally switched out the 4G sim card, and the data came back instantly.
When my daughter leaves school today, she will get her 4G card swapped out as well, and we'll see if it is in fact a network connectivity problem.
It seems to me that our 4G phones has a lot of trouble switching from wifi to 3G/4G service.
Click to expand...
Click to collapse
I think I'm going to try doing this. How painful was it for you to convince them to give you another SIM Card?
Edit: Just read your last post. Please let me know what a factory reset does for you.
They had no issues at all swapping out my 4G card, they certainly couldn't let me walk out of the store with no signal. They knew they had to try something.
The factory reset on the phone appeared to work. I've been steadily switching it from wifi to data, and the data signal picks up, albeit a tad bit slow. Only thing is, I still don't really get 4g, while my husband's Rezound has a great signal.
I got insurance on the phone, so I'll put up with it as long as I can before I start screaming at Verizon.
Good to hear. I'm going to try to switch out my SIM card today and see if that fixes it. I thought maybe it was something with the ROM, seeing as how my 3G will turn on whenever I need to send an MMS message, so a factory reset made sense to me. I just don't want to do it. Lol. Thanks for the info!
I've experienced it twice in the last 24hrs and it just happened to be right after I installed and used LTE OnOff. Don't know if there might be a connection there. I keep forgetting this phone has the ability to switch 4g/3G unlike the TBolt. Needless to say, that app is no longer on the phone.
KORM via the beast known as the Rezound.
I had an issue with the mobile network just dropping in and out (other people in the room did not lose signal). We currently don't have 4G and it is 3G only. I did a factory reset of the phone, but it continued to occur. Took the phone back to Verizon store to exchange it (it was 1 week old). At first they weren't going to and gave me a run around but in the end exchanged it. Have had no problems with new phone.
My girlfriend's Bionic keeps dropping 4G more frequently than my Rezound. I get this problem too though. Usually a toggle of Airplane Mode fixes it...but it's pretty damn annoying. Happens once or twice a day!
A Factory Reset fixed it. Everything went smoothly, too. I backed up all my SMS Messages with HTC's Messaging app, and got my network back as soon as I restored it and set everything back up. Hopefully this will help anyone else who might have had the same problem.
I've been side by side with a fresh Rezound and watched both of them jump from 4g to 1x to 3g and sometimes never 3g. The problems were a million times worse with my droid charge as it's a combination of the handsets and the towers.
Posted via Tapatalk mobile app
Hmmm
I have this happen if I am in an area with NO signal (such as the basement level of my office building) for long time. Only a reboot will bring back data. Does not happen often (maybe 2ce in a month and a half).
I am intrigued by the person who blames the install of LTEOnOff. I have it installed but do not use it. Maybe if I ever have to hard reset (such as if ever run the unlock), I will not reinstall that program.
IM getting multiple text message to my phone from only my brother which is on my account but nit my wife, I called sprint and they said that it is because they are working on the towers for lte in my area, just want to know if anyone else is having this issue
Sent from my EVO using XDA
josh030181 said:
IM getting multiple text message to my phone from only my brother which is on my account but nit my wife, I called sprint and they said that it is because they are working on the towers for lte in my area, just want to know if anyone else is having this issue
Sent from my EVO using XDA
Click to expand...
Click to collapse
Does he (or you) have an airave? If so, that might be the cause. My brother mentioned the same problem and he fixed it by unplugging the plugging in the airave.
I'm having the same problem getting multiple text messages from someone. But not 100% of the time. I haven't contacted Sprint about it yet.
one of my friends kept telling me she was getting double texts but it has since stopped....
I've been getting them also from all different places, just here and there though. I'm thinking it's sprint and not the phone, but I really don't know.
Sent from my EVO using Tapatalk 2
This happened to me at times on my EVO 4G.
I've learned to live with it. I never knew what the issue was.
It hasn't happened yet for me on the EVO LTE.
I am having the same issue. I took it to sprint and they gave me a hard time but eventually they swapped me out with a new one. and then the new one i have is also having the same issue. i rooted it thinking a custom rom might fix the problem and it didnt. Im going to do a little research because it started happening when i downloaded some apps. im going to delete them and see if the problem persists. but its not the phone i dont think.. it might be a software issue that sprint has to fix. unless i got 2 lemons which i doubt but there is a chance it could happen.
I had smae problem and it was because my old phone connected to the airave after my new phone was activated. I turned off the old phone and rebooted the airave and and the messages came through one last time and stopped.
Do sms(text) backup, then under settings, the applications find your sms or messaging(if by default you kept stock). After you have backed up, clear cache and either turn of phone for a minute or two, then restart or clear data, fully stop, then shut off phone and restart. See how that works! Unless there are no important text messages, then just skip backup of course!!
Cleaning Cache on its own can keep from clutter build up(dont talk to your dentist, he is no help), and restarting or shutting phone off for a couple minutes. Minimum of Two Times a Week is always a Plus Restarting Phone....is like any system build...it reconfigures or straightens things up!!
---------- Post added at 03:22 PM ---------- Previous post was at 03:20 PM ----------
Forever Justice said:
Do sms(text) backup, then under settings, the applications find your sms or messaging(if by default you kept stock). After you have backed up, clear cache and either turn of phone for a minute or two, then restart or clear data, fully stop, then shut off phone and restart. See how that works! Unless there are no important text messages, then just skip backup of course!!
Cleaning Cache on its own can keep from clutter build up(dont talk to your dentist, he is no help), and restarting or shutting phone off for a couple minutes. Minimum of Two Times a Week is always a Plus Restarting Phone....is like any system build...it reconfigures or straightens things up!!
Click to expand...
Click to collapse
Yes Air Rave can be reset every once in awhile to do exactly the same.
its been awhile since I posted this, when it was first happening sprint said it was because there was work being done on the towers for LTE, ever since LTE has been turning on in more areas around me it has not been happening as often, I receive double text hardly at all now
I get double texts, sometimes triple from a girl on T-Mobile and my friend w/ iPhone 4 on sprint. Never from Android phones on CDMA networks.
This happens to me once in awhile. It seems like a network hiccup, it happens mostly with my wife who is on my account.
It happens to me all the time. They'll all retain the original time stamp but come in way after the original.
Sent from my EVO using xda app-developers app
This is new. My phone shows full signal bars, but data does not work (no LTE displayed in the status bar). When I look at the settings it says "Disconnected" right below Mobile data. If I turn it off and on, it will say "Turning On..." then "Disconnected".
The weird part is that I know I get LTE signal right here (at my desk at work). I've been using the phone here all week. It was working fine, then it switched to disconnected. The first time I turned the data off/on, it connected, showed LTE, and sent an email I had tried to send. Now it refuses to connect at all.
I rebooted the phone, and it first connected to LTE, and now has full bars of 3G.
Anyone else notice something similar happen?
EDIT: Looks like it's Verizon possibly doing some tower work in NYC.
its possible you have a toasted sim card. not very common but i have seen it happen before on my gnex and a few others. Good luck
Another possibility is that Verizon in your area is fixing things.
If you are in Manhattan, a couple of us experienced unstable data connection these few days.
If such data disconnection happens cross the country , then it is a device's issue, which I suspect not.
drumz0rz said:
This is new. My phone shows full signal bars, but data does not work (no LTE displayed in the status bar). When I look at the settings it says "Disconnected" right below Mobile data. If I turn it off and on, it will say "Turning On..." then "Disconnected".
The weird part is that I know I get LTE signal right here (at my desk at work). I've been using the phone here all week. It was working fine, then it switched to disconnected. The first time I turned the data off/on, it connected, showed LTE, and sent an email I had tried to send. Now it refuses to connect at all.
I rebooted the phone, and it first connected to LTE, and now has full bars of 3G.
Anyone else notice something similar happen?
Click to expand...
Click to collapse
Same thing keeps happening to me. It's frustrating because it will spool up LTE with full bars, not transmit any data and then disconnect completely from data. Will have to restart my phone which normally gets me back to working 3G until it happens again in an hour or so and have to repeat the process. Toggling the data connection on and off doesn't help. Verizon replaced my SIM card but it hasn't helped anything. Hoping it's just a temporary NYC issue.
kjogel said:
Same thing keeps happening to me. It's frustrating because it will spool up LTE with full bars, not transmit any data and then disconnect completely from data. Will have to restart my phone which normally gets me back to working 3G until it happens again in an hour or so and have to repeat the process. Toggling the data connection on and off doesn't help. Verizon replaced my SIM card but it hasn't helped anything. Hoping it's just a temporary NYC issue.
Click to expand...
Click to collapse
I was having a few issues here in New York too. I think they're working on some towers.
Sent from my HTC DNA using Tapatalk.
karn101 said:
I was having a few issues here in New York too. I think they're working on some towers.
Sent from my HTC DNA using Tapatalk.
Click to expand...
Click to collapse
Not surprising given some of the photos I've seen of their infrastructure after Sandy. Good to hear I'm not the only one.
This could be a different problem, but today I completely lost all mobile signal, both data and voice. It looked like I was in the subway (with no data icon and a little x next to the bars) . I waited for a couple of hours to see if the signal comes back, but it did not. A reboot fixed the issue.
I would not think much of this typically, but my wife has complained about exactly the same thing. Said she had to reboot the phone on two occasions already to get the signal back. WiFi worked fine though.
Could be a bug with the DNA.
Sent from my HTC6435LVW using Tapatalk 2
cowisland said:
This could be a different problem, but today I completely lost all mobile signal, both data and voice. It looked like I was in the subway (with no data icon and a little x next to the bars) . I waited for a couple of hours to see if the signal comes back, but it did not. A reboot fixed the issue.
I would not think much of this typically, but my wife has complained about exactly the same thing. Said she had to reboot the phone on two occasions already to get the signal back. WiFi worked fine though.
Could be a bug with the DNA.
Sent from my HTC6435LVW using Tapatalk 2
Click to expand...
Click to collapse
are you in NYC metro? If yes, yes, I had one of such issue today too. but it did not last hours. It lasted 1 minute or so.
I think folks having data problem near NYC may chill for now. I hope it will not persist throughout the trial window of 14 days...
I am in NYC, let's hope it's a VZW issue.
Sent from my HTC6435LVW using Tapatalk 2
cowisland said:
I am in NYC, let's hope it's a VZW issue.
Sent from my HTC6435LVW using Tapatalk 2
Click to expand...
Click to collapse
Data seems to be working today. Looks to be a Verizon issue, not a DNA issue.
drumz0rz said:
This is new. My phone shows full signal bars, but data does not work (no LTE displayed in the status bar). When I look at the settings it says "Disconnected" right below Mobile data. If I turn it off and on, it will say "Turning On..." then "Disconnected".
The weird part is that I know I get LTE signal right here (at my desk at work). I've been using the phone here all week. It was working fine, then it switched to disconnected. The first time I turned the data off/on, it connected, showed LTE, and sent an email I had tried to send. Now it refuses to connect at all.
I rebooted the phone, and it first connected to LTE, and now has full bars of 3G.
Anyone else notice something similar happen?
EDIT: Looks like it's Verizon possibly doing some tower work in NYC.
Click to expand...
Click to collapse
I have the SAME ISSUE, doesn't happen often, but when it does a reboot fixes it. I'm in Oklahoma. No problems last couple days, it's weird.
Sent from my HTC6435LVW using xda premium
Same happens to me... Perfect after reboot
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
I had that issue than I took my sim out looked at it noticed a big ol finger print on it and took an eraser from a pencil lightly wiped it away and have not had the sim issue since
Sent from my HTC6435LVW using xda premium
My wife was having issues with mobile signal until eventually the phone could not find the sim card. She took it out and put it back in. Problem solved.
I am quite impressed with her. Coming from an iPhone, which she called as stable and boring as a microwave, she is now rocking a themed launcher, all sorts of widgets, power Toggles, settings profiles, and messing with the sim card!
Sent from my HTC6435LVW using Tapatalk 2
I had that issue with the Galaxy S2.
Simple and fast solution: walk into a local carrier store and pop in a new one. It's free, and surely saves time without having to stress over troubleshooting it
Hi Everyone,
I got the same issue. I did a quick search on xda for this issue and saw this thread on this topic.
I opted to get the HTC One X+ instead of the DNA.
The first week I got the phone (from UK) everything worked fine and now I can't get the data connection to work.
I am currently on Vodafone.
The funny thing is, I take the same SIM card put it into my HTC One X which I got here in Australia and it works fine. No problems, always get a data connection.
However since the new HTC One X+ worked fine for the last few weeks and now it doesn't, I don't think it has anything to do with the networks.
Now since DNA is having this same issue, I am wondering if it has to do with Jelly Bean or the Sense upgrade using the HTC One +(plus).
Very frustrating. Any further thoughts about this bloody frustrating issue ?
---------- Post added at 07:08 AM ---------- Previous post was at 06:50 AM ----------
another581 said:
I had that issue with the Galaxy S2.
Simple and fast solution: walk into a local carrier store and pop in a new one. It's free, and surely saves time without having to stress over troubleshooting it
Click to expand...
Click to collapse
As stated, the same SIM card when put into my HTC One X works fine. I get a data connection right away?
Update. Got it working again. Network connections are a bit sensitive.
Will monitor this issue over the next week.
So it is not necessarily the SIM Card.
---------- Post added at 07:13 AM ---------- Previous post was at 07:08 AM ----------
UPDATE !
I still have this frustrating problem. With my galaxy note 10.1 I have 75% connection on GSM and a network connection. With HTC One X+ 20% connection on GSM and NO network connection.
Is anyone else experiencing this?
Any suggestions anyone?
I have the same issue and I live in California. I think it's definitely a Droid DNA issue, not the Verizon network. I lose all mobile data, not just LTE. It happens probably a few times a day and even when I'm in the middle of a phone call. I'll have to restart my phone to get it working, but I've even had a couple of times where even a restart didn't work and I had to shut the phone off completely multiple times. This issue is rather frustrating!
elmuchogrumpy said:
I have the same issue and I live in California. I think it's definitely a Droid DNA issue, not the Verizon network. I lose all mobile data, not just LTE. It happens probably a few times a day and even when I'm in the middle of a phone call. I'll have to restart my phone to get it working, but I've even had a couple of times where even a restart didn't work and I had to shut the phone off completely multiple times. This issue is rather frustrating!
Click to expand...
Click to collapse
+1
Sent from my HTC6435LVW using Tapatalk 2
Same issue here, I've continue to search the internet for a solution. I don't even know if it is hardware or software issue. It always disconnects exactly when I need it, so frustrating!!!!!!
drumz0rz said:
This is new. My phone shows full signal bars, but data does not work (no LTE displayed in the status bar). When I look at the settings it says "Disconnected" right below Mobile data. If I turn it off and on, it will say "Turning On..." then "Disconnected".
The weird part is that I know I get LTE signal right here (at my desk at work). I've been using the phone here all week. It was working fine, then it switched to disconnected. The first time I turned the data off/on, it connected, showed LTE, and sent an email I had tried to send. Now it refuses to connect at all.
I rebooted the phone, and it first connected to LTE, and now has full bars of 3G.
Anyone else notice something similar happen?
EDIT: Looks like it's Verizon possibly doing some tower work in NYC.
Click to expand...
Click to collapse
It might not be a VZW problem but just incase go to a Vzw store and ask them if there are any down towers on the area if there aren't ask them for a warranty cpo replacement DNA. Hope this helps.