Unable to purchase apps on Marketplace - 7 Mozart General

Hello there, I'm having some trouble with purchasing apps on Marketplace.
When I try to buy an app on my phone I get an error saying: A problem with your account is preventing us from completing your request. I get a different error if I try to buy an app on the PC, this time saying: Error in the service. Please try purchase again (Take note, this was translated from swedish, so it might not be correct) For some reason they're not giving me any error codes.
I'm thinking it's because I force updated my phone, but I'm not sure. Can anybody please help me? I've been trying to fix this all day.

2 things are coming to my mind:
- enable cookies for your IE
- does your Live ID contain the information of a creditcard to pay the app

JG Lake said:
2 things are coming to my mind:
- enable cookies for your IE
- does your Live ID contain the information of a creditcard to pay the app
Click to expand...
Click to collapse
If he tried on both his PC and his HTC, I'm quite sure it isn't a cookie issue. I'm also quite sure that he would have his card details inserted otherwise he wouldn't even be able to get near to checking out. Only thing I can think of is the wrong details being entered.

JG Lake said:
2 things are coming to my mind:
- enable cookies for your IE
- does your Live ID contain the information of a creditcard to pay the app
Click to expand...
Click to collapse
I get the same error with cookies enabled.
Yes, it does

Buy cliffcard

Same problem here

Bump. Marketplace is still not working for me and I've waited almost 3 weeks for a solution now.

Only to that single application or to another applications too ?
Same problem with free apps ?
The most problem I ever find with installing from Marketplace seems to be problem with the Live ID identification server or something. If it can’t recognize me, then unable to download is not so weird.
But it usually resolve itself after a while and/or phone restart + better internet connection.

support.microsoft.com/gp/windows-phone
i think official support must resolve the problem

upgrade and buy on marketplace
Htc require pc connection before to buy?
What build of seven do you have.
Only genuine OS can access to logon Zune and marketplace.
Hi

Change ur marketplace origin to others

Related

Can't Connect to Marketplace

Hi all,
I have owned an HD2 since its release in the UK, love it and I definitely did not want to be a sheep in the Iphone game!
I have only recently found this very helpful site because of searching resolutions to this issue and thankfully found some great customisations!
Anyway, about 3 weeks ago I set up a card to buy apps from Window Marketplace and can now not log onto it. I am able to log on to WindowsLive and to Marketplace on the web.
When entering my ID it brings up the following message, 'We encountered an error while signing into your Windows Live ID account. Check your Windows Live ID and password and try again'.
Has anybody had this / resolved this before?
Any help would be much appreciated as this is very frustrating!!
Many Thanks
Ghost
check the date and time of your device
if its not correct, you cant connect...
hope it was this simple to solve your prob
bye
Unfortunately not matey,
I have been doing some research on the net and it would appear that I am not the only one!
Some of the responses are that it is to do with internet authentication and that on some devices it has been turned off.
I was just hoping that someone on here will of had the same issue and resolved it!

Purchase Cancelled - Cannot be installed in your country....grrrr

grrrrr.....can someone please help!!! I have seen multiple posts about this and I cannot believe there is not a long term fix.
Background
I have a GT 10.1 purchased from the USA...wifi only. I currently live in China. I have a Google account setup with a US credit card. I am using a VPN which gives a Utah IP address. I still cannot see most paid apps in Marketplace nor download and install many. I have many friends with iPads that do not have this restriction but I desperately want to stay with Android, but cannot believe Google has made this so frustrating.
Non-solution
Please do not recommend MarketEnabler. This app may work fine for some units if they have a radio but it does not work for wifi only devices.
Solution
I am able to get it to work following these instructions, but I have to do this every time and it is a pain....there has to be some setting or program that will make this easier. Can anyone please help me and the multitude of others that post about this same thing? There has to be some setting in build.prop or something that is controlling this. Thank you in advance.
1) Go into Settings>Applications>Manage Applications. Find Market and force stop it then clear cache.
2) Go into Settings>Accounts and sync and remove all of your google accounts. (I have not always had to perform this step but often it is required for some reason. Don't worry they are easy to add back and nothing gets deleted.)
3) Connect to a USA VPN.
4) Add back your main Google account that has an associated US credit card.
5) Open Market place and when you do you will have to agree to the terms and conditions again. Accept this. At this point you should be able to find and download most of those apps that you could not previously.
6) Now you can add back in all of your other Google accounts if you have more.
Please someone help us....there has to be an easier way!
Sorry to bother, but can anyone recommend a better way around this? Thank you.
ximoosea said:
Sorry to bother, but can anyone recommend a better way around this? Thank you.
Click to expand...
Click to collapse
There are no solution for this. They are too stupid for this, too busy acquiring companies.
You realize that its not that hard to download the said application's apk and installing them directly to the tablet.
shaolinx said:
You realize that its not that hard to download the said application's apk and installing them directly to the tablet.
Click to expand...
Click to collapse
Sorry but this is the problem....I know it is easy to sideload an application but the problem is that they cannot even be downloaded from the website. When I go to the Market from a PC it shows my tablet but it is greyed out and I am not able to just download the apk.
ximoosea said:
Sorry but this is the problem....I know it is easy to sideload an application but the problem is that they cannot even be downloaded from the website. When I go to the Market from a PC it shows my tablet but it is greyed out and I am not able to just download the apk.
Click to expand...
Click to collapse
I believe he means sideloaded as in from different places on the internet. Have you tried the Amazon App Store?
tghockey07 said:
I believe he means sideloaded as in from different places on the internet. Have you tried the Amazon App Store?
Click to expand...
Click to collapse
or perhaps, from some "side service" sites....
Just use Market Enabler, I have no idea why no one is aware of this aplication - I have been using it forever now.
Szadzik said:
Just use Market Enabler, I have no idea why no one is aware of this aplication - I have been using it forever now.
Click to expand...
Click to collapse
Please reread the original post. Market Enabler does not work for Wifi only devices it only works for units with a radio.
ximoosea said:
Please reread the original post. Market Enabler does not work for Wifi only devices it only works for units with a radio.
Click to expand...
Click to collapse
Give Root Toolbox a try, it has a change location feature for the market
his iammissi
ximoosea said:
grrrrr.....can someone please help!!! I have seen multiple posts about this and I cannot believe there is not a long term fix.
Background
I have a GT 10.1 purchased from the USA...wifi only. I currently live in China. I have a Google account setup with a US credit card. I am using a VPN which gives a Utah IP address. I still cannot see most paid apps in Marketplace nor download and install many. I have many friends with iPads that do not have this restriction but I desperately want to stay with Android, but cannot believe Google has made this so frustrating.
Non-solution
Please do not recommend MarketEnabler. This app may work fine for some units if they have a radio but it does not work for wifi only devices.
Solution
I am able to get it to work following these instructions, but I have to do this every time and it is a pain....there has to be some setting or program that will make this easier. Can anyone please help me and the multitude of others that post about this same thing? There has to be some setting in build.prop or something that is controlling this. Thank you in advance.
1) Go into Settings>Applications>Manage Applications. Find Market and force stop it then clear cache.
2) Go into Settings>Accounts and sync and remove all of your google accounts. (I have not always had to perform this step but often it is required for some reason. Don't worry they are easy to add back and nothing gets deleted.)
3) Connect to a USA VPN.
4) Add back your main Google account that has an associated US credit card.
5) Open Market place and when you do you will have to agree to the terms and conditions again. Accept this. At this point you should be able to find and download most of those apps that you could not previously.
6) Now you can add back in all of your other Google accounts if you have more.
Please someone help us....there has to be an easier way!
Click to expand...
Click to collapse
If you have a SIM card from another country (your home country maybe?) , switch that into your SIM slot after removing you China Mobile/China Unicom SIM. Then you install the app with the foreign country SIM and once done, put in your China SIM once again
Source: I regularly do this to my HTC Desire and wife's Galaxy S2 and we live in China.
However, if you do not have SIM from another country, you're SOL. If you find out another way to do this, please let me know as well with the Note 10.1

[Q] Generel use / tips

Hi all!
So I just bought the Samsung Galaxy Tab 10.0 and its my first tab. I have a HTC Desire cellphone, so android isn't completely unknown for me.
Even though I do have a few questions, maybe you guys can help me with.
1)
I have seen many screenshots where people have different background for each screen. One homepage, one called music to the left and maybe one called games to the right (just examples). And it look really awsome, how do I get it to mine?
2) It says it can have different email clients synchronized, but I cant get my yahoo mail to cooperate with it - I have no idea why. When I try to add another mail than Gmail (which I dont use) then it wont accept it. I did wrote to Samsung but they have no explanation or what so ever.
I'm a new user and cant post any outside links. I found the guide at a site called androidspot - how to setting yahoo mail on samsung galaxy tab.
3) generel tips! I really love my tab and think it is a great machine and can, in some place, be a substitute for a laptop. And that is what it is. I do have the feeling I dont really use all its function or just half of them.
Hope you guys can help me
And btw, I'm from Europe therefore there maybe be som function I cant use, like Move Hub (Damn! This one would be awsome to have!).
Thor S said:
Hi all!
So I just bought the Samsung Galaxy Tab 10.0 and its my first tab. I have a HTC Desire cellphone, so android isn't completely unknown for me.
Even though I do have a few questions, maybe you guys can help me with.
1)
I have seen many screenshots where people have different background for each screen. One homepage, one called music to the left and maybe one called games to the right (just examples). And it look really awsome, how do I get it to mine?
...
Click to expand...
Click to collapse
Hi
I can only answer your first Q:
Get this App --> https://market.android.com/details?id=org.tamanegi.wallpaper.multipicture
Maybe you should try to get an OTA update from Samsung to solve your mail problem.
Otherwise flash a newer ROM.
BTW: Good choice for the tablet ;-)
MagicOnline said:
Hi
I can only answer your first Q:
Get this App --> EDIT:: Have removed the link since I cant post outside link as a new user.
Maybe you should try to get an OTA update from Samsung to solve your mail problem.
Otherwise flash a newer ROM.
BTW: Good choice for the tablet ;-)
Click to expand...
Click to collapse
To get that app, should I get into the app store or should I go through your link, with my tab? I actually had no idea we were able to download direct from the internet, thought we had to go through the app store?
What is an OTA update? I recently updated the tab, so I suppose I have what we call touchwiz at the moment? I have heard the word "honeycomb", is that another OS or same thing as touchwiz?
According to this site you need to upgrade to a Yahoo! Mail Plus account.
Or try this
http://forum.xda-developers.com/showpost.php?p=11684055&postcount=7
You can use the stock email app using these settings. I will post a video on my blog showing step by step soon.
Incoming server settings
Username
[email protected]
Password
your password
IMAP server
imap.mail.yahoo.com
Port
143
Security type
None
IMAP path prefix
leave blank
Outgoing server settings
SMTP server
smtp.mail.yahoo.com
Port
587
Securiy type
None
Require sign-in
Check
Username
[email protected]
Password
your password​
Thor S said:
To get that app, should I get into the app store or should I go through your link, with my tab? I actually had no idea we were able to download direct from the internet, thought we had to go through the app store?
What is an OTA update? I recently updated the tab, so I suppose I have what we call touchwiz at the moment? I have heard the word "honeycomb", is that another OS or same thing as touchwiz?
Click to expand...
Click to collapse
opening this link on your tab will result in a question if you would like to open this like with the browser or the market, choose market.
OTA means Over The Air. but therefore you need to have setup an account at samsung. can be done under settings - about phone (or something - last option).
Jay Evans said:
According to this site you need to upgrade to a Yahoo! Mail Plus account.
Or try this
http://forum.xda-developers.com/showpost.php?p=11684055&postcount=7
You can use the stock email app using these settings. I will post a video on my blog showing step by step soon.
Incoming server settings
Username
[email protected]
Password
your password
IMAP server
imap.mail.yahoo.com
Port
143
Security type
None
IMAP path prefix
leave blank
Outgoing server settings
SMTP server
smtp.mail.yahoo.com
Port
587
Securiy type
None
Require sign-in
Check
Username
[email protected]
Password
your password​
Click to expand...
Click to collapse
AWSOME! The last thing acutalle worked, I just had to changed one thing and then et worked! Then I dont have to pay anything from Yahoo! Thank you very much!
MagicOnline said:
Hi
I can only answer your first Q:
Get this App --> https://market.android.com/details?id=org.tamanegi.wallpaper.multipicture
Maybe you should try to get an OTA update from Samsung to solve your mail problem.
Otherwise flash a newer ROM.
BTW: Good choice for the tablet ;-)
Click to expand...
Click to collapse
I made it work, now I just need some great background. Thanks you
About a OTA, how do I get one? And mere important, what is it?
And yeah, hopefully it wont dissapoint me ;-) So far I'm happy for it. I have bought some games and for some reason it seems to have some problem playting them. Sometimes it suddently exit the game to the homescreen, and I have no idea why.

Is it possible to give suggestions to Samsung/Google?

Hi, as one of my friends phone was about to get stolen when we were out in town a few days ago, I wanted some tracking and anti-theft software on my GS2. I found out how the pre-installed software from Samsung works (go to http://www.samsungdive.com/DiveMain.do and register your phone, and then enable tracking under the phone's security settings). But it is a very poor anti-theft solution if you ask me, even thou it works just as well as any solution on the market. First of all, if GPS is disabled and you try to track your phone using the Samsung website, it will ask you "do you want to enable GPS?"..that's just plain stupid and I don't see why it can't force it to start. Second of all, if my phone got stolen I would expect it to get reset to factory settings at some point. In order to avoid this, the phone should ask for the same pincode it ask for when you enable/disable tracking. That way it should always be possible to find the phone if it ever got stolen. I figured it was a simple yet good idea and wanted to feature request it for Android, but I couldn't find any information on where you can do so. Do any of you guys know? Or do any of you developers talk to the Android developers or do they roam in a certain part of the XDA forum?
Kirsebaer said:
Hi, as one of my friends phone was about to get stolen when we were out in town a few days ago, I wanted some tracking and anti-theft software on my GS2. I found out how the pre-installed software from Samsung works (go to http://www.samsungdive.com/DiveMain.do and register your phone, and then enable tracking under the phone's security settings). But it is a very poor anti-theft solution if you ask me, even thou it works just as well as any solution on the market. First of all, if GPS is disabled and you try to track your phone using the Samsung website, it will ask you "do you want to enable GPS?"..that's just plain stupid and I don't see why it can't force it to start. Second of all, if my phone got stolen I would expect it to get reset to factory settings at some point. In order to avoid this, the phone should ask for the same pincode it ask for when you enable/disable tracking. That way it should always be possible to find the phone if it ever got stolen. I figured it was a simple yet good idea and wanted to feature request it for Android, but I couldn't find any information on where you can do so. Do any of you guys know? Or do any of you developers talk to the Android developers or do they roam in a certain part of the XDA forum?
Click to expand...
Click to collapse
Please try to contact Samsung/Google via the official contact/support email addresses first.
As they are using help desk systems, each email to those addresses become documented as a request or ticket and will be worked through in some way.
Every other contact (via personal network or a free/internet forum) is "in-official" and could lead into a loss of your input.
Good luck !
Kirsebaer said:
First of all, if GPS is disabled and you try to track your phone using the Samsung website, it will ask you "do you want to enable GPS?"..that's just plain stupid and I don't see why it can't force it to start
Click to expand...
Click to collapse
It doesn't on my phone. It remotely turns on GPS automatically with no prompt on the phone.

Whatsapp?

Hey,
I want to use whatsapp on my Galaxy player, but i'm unable to do so. I've downloaded it from the whatsapp site and from 4shared, but when I install the app and try to accept the terms and conditions, the following occurs:
"Unable to identify your device, turn out the batteries and reboot."
"Tablets are currently not supported"
But I don't get it, because my friend has a tablet and he is able to use whatsapp, even though he doesn't have a phone number or a prepaid card in it.
So my question is: Has anyone been able to use Whatsapp on their Galaxy player? And if so, could you please be kind to explain how to do that?
Thanks in advance.
I think you have to have a phone#, unless it will work with a Google Voice#. I can't see paying $2/yr for something you can just use GV for (although it does look like it does a lot more). From their site:
Why do you ask for my phone number?
We ask for your phone number because that is how WhatsApp routes chat messages between you and your contacts, similar to how the regular SMS system would. We value your privacy and we have not, do not and will not ever sell your personal information to anyone. If you would like to learn more about our Privacy Policy, please take a look at our Privacy Notice.
I did find this page that might help you: http://planetlotus.org/profiles/mitch-cohen_96419
Fix pending...
Rapydax said:
Hey,
I want to use whatsapp on my Galaxy player, but i'm unable to do so. I've downloaded it from the whatsapp site and from 4shared, but when I install the app and try to accept the terms and conditions, the following occurs:
"Unable to identify your device, turn out the batteries and reboot."
"Tablets are currently not supported"
But I don't get it, because my friend has a tablet and he is able to use whatsapp, even though he doesn't have a phone number or a prepaid card in it.
So my question is: Has anyone been able to use Whatsapp on their Galaxy player? And if so, could you please be kind to explain how to do that?
Thanks in advance.
Click to expand...
Click to collapse
I have been investigating this matter and this app has the same problem as the XDA App(free version) and Tap Tap Revenge 4. I have created a hack that makes these apps work and I have released a beta of my next rom "Foreigner R5" that has the patch applied. However, this app will not function on the beta for other reasons. When foreigner R5 moves passed beta, this app will work.
Meticulus said:
I have been investigating this matter and this app has the same problem as the XDA App(free version) and Tap Tap Revenge 4. I have created a hack that makes these apps work and I have released a beta of my next rom "Foreigner R5" that has the patch applied. However, this app will not function on the beta for other reasons. When foreigner R5 moves passed beta, this app will work.
Click to expand...
Click to collapse
So? What do you think i should do?
first, i wanna say THANK YOU to Meticulus for a fabulous rom. I am using it to my complete satisfaction. Thanks again.
second, i can prove that Viber works on beta R5 so i think half your whatsapp issue is solved, Rapydax. Until R5 comes out, u can use beta R5 with viber - message your buddies and all that + free calls worldwide.
third, google voice isnt available outside US yet.
and omg, fourth, keep an eye on R5 and trust Meticulus.
I will try the R5 as soon as it is finished.
Google is going to start charging to use their calling service next year. :'( So 2 bucks a year for whatsapp!!! I am going to get that. Also Groove IP is nice and Google Voice just got an update, and now you can call people from the Google Voice app. as well. ^^^Meticulus's Foreigner ROM^^^ is also BEAST!!! So if you are thinking about it, don't worry about it not working. Hope all goes well.
dunca123 said:
Google is going to start charging to use their calling service next year. :'( So 2 bucks a year for whatsapp!!! I am going to get that. Also Groove IP is nice and Google Voice just got an update, and now you can call people from the Google Voice app. as well. ^^^Meticulus's Foreigner ROM^^^ is also BEAST!!! So if you are thinking about it, don't worry about it not working. Hope all goes well.
Click to expand...
Click to collapse
What do you mean by "Google is going to charge for Whatsapp"?
Also, Google Voice is for US only and I live in Europe. Hope they make it able for Europeans to make use of it.
Rapydax said:
What do you mean by "Google is going to charge for Whatsapp"?
Also, Google Voice is for US only and I live in Europe. Hope they make it able for Europeans to make use of it.
Click to expand...
Click to collapse
I was not very clear. Google is going to start charging next year for their calling service, as of now it is free. Whatsapp is only 2 dollars a year, so I am now going to get Whatsapp. I am sure Google will expand to Europe. Just give it time.
not giving "them" time is all this forum is about.
Does Whatsapp let you make/receive calls? I thought it was only texting.
GV has been saying it's going to start charging "next year" for a few years now... if they do I'm sure it will be very cheap, and hopefully they won't start until all the bugs are worked out, and other countries can participate.
dunca123 said:
I was not very clear. Google is going to start charging next year for their calling service, as of now it is free. Whatsapp is only 2 dollars a year, so I am now going to get Whatsapp. I am sure Google will expand to Europe. Just give it time.
Click to expand...
Click to collapse
I installed the R5 ROM of Meticulus and whatsapp works very nice. First it could not send an sms to my phone, but the i hosse the call option for the verification.
Thanks a lot to Meticulus for his R5 ROM. (See development section)
Sent from my YP-G70 using XDA App

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