[Q] x10 hard keys dont work - XPERIA X10 Q&A, Help & Troubleshooting

Hi all,
I have a problem with the hard keys of my x10. Today my volume just increased without pushing the + button. It stopped when i touched the - button. This happenend a few times.
After a while none of the hard keys work. Can it be that the + button is stuck and thats why the buttons won't work? Someone else had this problem?
How to fix?
Greetz js

Hydradz said:
Hi all,
I have a problem with the hard keys of my x10. Today my volume just increased without pushing the + button. It stopped when i touched the - button. This happenend a few times.
After a while none of the hard keys work. Can it be that the + button is stuck and thats why the buttons won't work? Someone else had this problem?
How to fix?
Greetz js
Click to expand...
Click to collapse
Please tell us more info so we can help you better. For example, which SE firmware are you running or ROMS from the x10 development section are you running?
Or?
Have you modded anything with your phone lately?

Thnks for your answer.
My phone is running on original android 2.3. My problems started when i putted my phone in a car holder, wich squeses the phone between 2 soft "pillows" and pushes the camera button. I drove for 2 hours like that. Maybe that could cause these issue? I havent modded anything to my phone lately.
Edit: forgot to say, when i shut down power of my phone and start it again the keys work just fine for like 2 minutes. After that the keys stop working.
Grtz Hydradz

Hydradz said:
Thnks for your answer.
My phone is running on original android 2.3. My problems started when i putted my phone in a car holder, wich squeses the phone between 2 soft "pillows" and pushes the camera button. I drove for 2 hours like that. Maybe that could cause these issue? I havent modded anything to my phone lately.
Edit: forgot to say, when i shut down power of my phone and start it again the keys work just fine for like 2 minutes. After that the keys stop working.
Grtz Hydradz
Click to expand...
Click to collapse
It sounds like the keys are damaged. You would have to go to a repair center to fix that. If you find a different way to fix it let us know.
Sent from my Atrix XDA Premium App

Hmm i dont think they are broke cause they work if i reboot my phone. I will open my phone in a few days and place here what i found,
Thnks for the message
Grtz js

Hydradz said:
Hmm i dont think they are broke cause they work if i reboot my phone. I will open my phone in a few days and place here what i found,
Thnks for the message
Grtz js
Click to expand...
Click to collapse
I have the same Problem, all Hard keys doesn't work keys work only for 2 minutes after EACH restart... factory reset doesn't help. I had the same problem before, when the OS was 2.1 then I upgraded to 2.3.3 using X1 service update (http://www.sonyericsson.com/cws/sup...ds/subject/updateservice/1.349192?cc=gb&lc=en) It worked like a champ for couple months Then now it has the same problem again... I got stuck upgrading... this phone sucks... it always get stuck at the point where it ask you to hold the back key then plug in usb cable ... it only work 1 times out of 20 tries...

My x10 works fine now, i havent done anything to the phone and now everything is working good. Kinda strange if you ask me.
To bad that you cant fix it. Im kinda scared that the problem will come back to my phone. But now it works good im fine with it.

Suddenly happen to my wife phone now. Anyone have any idea how to fix this problem?

Related

HTC Hero Bottom Of Screen Not Responding

my girlfriends heros touch screen has stoped responding for instance if i press menu i can press scenes but while im in scenes and select a new one i cant press done i have to use the scroll ball... anyone had anything like this??
any help greatly appreciated
thanks
It happened to mine, the only thing you can do is send it back. It sucks but the screen is faulty.
Send her round with it........... I'll see if I can help
Seriously though, buggered screen I'm afraid..
Had the same problem. Sent it in for a repair and got it back in 10 days.
I've got the same problem!!! I used to say that it was the best phone I've ever used but my mind is changed! :S
Same problem here. I can type with the top and middle of the screen, but the bottom is less responsive/sometimes non-responsive, and backspace doesn't work. Dave Hagenaars: Did you have to pay for the repair?
Aslong as it's under warranty HTC will repair it for nothing. It seems it's a fairly common fault. It come's back with a sticker asking you not to leave the phone in your pocket whilst sat down. Bless them.
liam08 said:
Aslong as it's under warranty HTC will repair it for nothing. It seems it's a fairly common fault. It come's back with a sticker asking you not to leave the phone in your pocket whilst sat down. Bless them.
Click to expand...
Click to collapse
same problem here, i need put it back everything to stock before going to t-mobile shop. did u go to t-mobile shop or u just called them? thanks in advance
My touchscreen works fine when holding it upright, but when the phone is laying down it gets really unresponsive. Anyone else having this issue?
Since it works sometimes, I'm guessing it must be software issue...
Hey,
Sometimes my HTC Hero acts weird.
Sense starts to jump between 2 screens (as if I'm constantly giving it input) when I'm doing nothing.
Also sometimes a press anywhere on the screen makes the phone think I'm pressing something at the bottom.
And last but not least, sometimes when I try to type something I lose the function of both the bottom left and right part of the screen, meaning I can't use backspace, the L, P, A and other various keys that reside there.
Does anyone also have these problems?
Is this hardware related or can I hope that this problem is solved with the 2.0/2.1 update?
Mine does the same
It happens to me as well, and i bought it abroad so no repair for me
Also - mine does the CRAZIEST thing - i can move the screen without touching it!! This is crazy - i just hover the finger above it and i can move the desktop left to right ("feature" only available when teh screen starts to jerk around)
I have no idea what to do - it drives me crazy - all my presses are wrong, and some dont work at all!!
I have figured a "way" to make it normal for a while, i just press the end key to close the screen and then turn it on again and it kinda, kinda, works again.
anybody there knows whats is the fault? if its software or hardware?, anyway i sent mine for repair and still waiting.
It's a hardware issue, no doubt. I have experienced all the issues described in the last 3-4 posts. Will have to send it in for repair after christmas - but I'll probably have to get back to the original firmware first.
percypogi said:
same problem here, i need put it back everything to stock before going to t-mobile shop. did u go to t-mobile shop or u just called them? thanks in advance
Click to expand...
Click to collapse
Got it from phones4u mate. Took it in.
if you have a screen protector sticker try changing it, I did so and did make real difference
msehome said:
if you have a screen protector sticker try changing it, I did so and did make real difference
Click to expand...
Click to collapse
well i took off the screen protector, and still pretty the same issue. anyway but now atleast it's under repair. so waiting for the phone i hope to get it before xmas.
I have a dead spot around the O and L key when typing messages in the landscape position.
Should I back-up my phone and remove all private data when getting it repaired?
had a sticker - same thing
i removed mine as well - and same thing.
talked to HTC - but they dont have a repair place in Israel - so i will have to send it abroad to the UK maybe for repair.
I still dont understand - if this is a hardware issue - how does it fix it for a short while when i press the "end" key, and re-open the phone.
if the hardware was defective it should always happen and wont be "fixed" for a short while.
Same problem, dont believe it is hardware
Got the same problem when i update to another rom LOX or Hikari.
Wiping and going back to Modaco 3.0 and everything is perfect again. Have the feeling that it has also something to do with the radio images
Maybe also something to do in which order the roms and radio's are updated. Still testing but got the same problem. Reverting back to my modaco 3.0 nandroid and everything works again.
For me this is the stable version where the bottom line works:
Firmware: 1.5
Radio: 63.18.55.06EU_6.35.06.18
Kernel:2.6.27-mck-teknologist-1.9
Build:Modaco Custom Rom 3.0 Core, SSH
Softwareversion:1.0.0A6288
Gdoll said:
Got the same problem when i update to another rom LOX or Hikari.
Wiping and going back to Modaco 3.0 and everything is perfect again. Have the feeling that it has also something to do with the radio images
Maybe also something to do in which order the roms and radio's are updated. Still testing but got the same problem. Reverting back to my modaco 3.0 nandroid and everything works again.
For me this is the stable version where the bottom line works:
Firmware: 1.5
Radio: 63.18.55.06EU_6.35.06.18
Kernel:2.6.27-mck-teknologist-1.9
Build:Modaco Custom Rom 3.0 Core, SSH
Softwareversion:1.0.0A6288
Click to expand...
Click to collapse
I have a similiar problem on my Hero. Did you find a solution to it?
What's weird is that it isn't constant. It comes and goes.
But when flashing the cya mod with 2.1 my phone was stuck on the enter sim card code screen.. Could not press OK to continue.

Broken capacitive buttons??

Hello XDA,
I apologize in advance if this topic has been covered, but I cannot seem to find any threads describing the problem I have.
Please read below the post that I have put in the Noob Guide thread... After attempting to root my Note for the first time, somehow during the initial process the touch-buttons have completely stopped working
"I don't know how or why, but the touch buttons on the bottom of the phone are no longer working. Is it broken? I was using the stock ICS version on the Note, decided to root it using your guide. I followed the steps, but it locked up on the Samsung logo on bootup. So I then went to restore the phone to stock and try again, and now the buttons are not working at all??? What happened??
By the way, the touch screen is working totally fine. I just cannot press the home, menu, back and search buttons. Also, when I followed the process to bring the phone back to stock, the phone would hangup during boot as well. It would freeze this time on the ATT white and blue logo screen. I followed the advice by Da G and did a factory wipe, and then it finally booted up, but no buttons!!! How do I fix this??
So I've been experimenting as much as possible to try and figure out where I went wrong in this process to break the capacitor buttons. I've tried flashing the stock rom through Odin several times, still no buttons. Without the use of the buttons, I've been able to flash CWM and root the phone, and then was able to flash a rom with no problems at all (since CWM only uses the volume and power buttons to function). I chose a random rom and flashed it, Novena (Alliance Rom), and that process went smoothly. But I still have no touch buttons!!!! What happened??
Is this an unfixable problem? Considering I've been able to do anything with the phone except for touch the buttons, it doesn't seem like it would be a software problem.. But what could I have done to break the buttons? I'm so frustrated.. am I going to have to claim a new phone through insurance? If so, I'm pretty damn scared of trying to root the phone again!"
I would take a look at the ussd codes and see if there is one to test this specific setting!
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Thank you for the reply! I looked through all the USSD codes on this thread: http://forum.xda-developers.com/showthread.php?t=1953506&highlight=ussd+code
I could not find anything that would help me. In CWM boot menu, there is a "Key Test" feature in the Advanced section. When I choose that, it registers "Key: 114, 115", etc. when I press the volume up, down and power buttons, but there is no reaction when I touch the capacitive buttons. It says that you have to press "Back" to get out of this test mode, so I'm stuck in the mode and have to reboot since the stupid button doesn't work. >_<
I'm so frustrated. Has anyone ever had this problem?? It seems so bizarre...
that happen to me with my brand new skyrocket.something went during root process.i couldnt fix it.i tried everything.i end up calling att .they replaced it with refurbished unit.good luck.you must have done something wrong while rooting.because samsung phones are hard to ****up.i know what i did.i ran a app from playstore to unlock sim after i rooted it.thats what messed up my buttons.
mintu123 said:
that happen to me with my brand new skyrocket.something went during root process.i couldnt fix it.i tried everything.i end up calling att .they replaced it with refurbished unit.good luck.you must have done something wrong while rooting.because samsung phones are hard to ****up.i know what i did.i ran a app from playstore to unlock sim after i rooted it.thats what messed up my buttons.
Click to expand...
Click to collapse
Aw man, that's discouraging. I can cough up the $200 and get a replacement phone through insurance, but now I'm scared to root it again! I don't know what I did wrong.. I followed all the steps I was supposed to as far as I know.
If I get a replacement phone and try to root it, if this happens again the warranty is void right? So I'd have to go through insurance again to get a new one?
only time i have seen this happen was with a friends epic touch. he flashed a rom for different galaxy sii device. it booted and only problem was buttons not working. you do have a note i717? just checking. you could flash a rom that you can enable navigation bar with onscreen buttons. i am running eclipse and it has this feature and i dont have any problems with rom.
s89281b said:
only time i have seen this happen was with a friends epic touch. he flashed a rom for different galaxy sii device. it booted and only problem was buttons not working. you do have a note i717? just checking. you could flash a rom that you can enable navigation bar with onscreen buttons. i am running eclipse and it has this feature and i dont have any problems with rom.
Click to expand...
Click to collapse
Thanks for the reply.. That is actually a good idea, I will have to try that if the buttons break again. I say "again" because **update** the buttons are magically working now!! Wtf?? I received a phone call and talked for a bit, set the phone down and when I picked it up again the buttons are all working like nothing was ever wrong.
Of course, they magically started working AFTER I called Assurion and ordered a replacement... Ugh. That is the second time I've ordered a replacement and cancelled it.
Another update...
They're broken again. UGH. No idea why or why they started working for a few minutes. I'm getting that replacement phone and I'll try again. I really hope it doesn't happen again...

[Q] problem with rebooting+screen+swipe

My problem continues
i read all, 3 days reading and testing, and nothing new about my problem.
I have a problem with rebooting loop. (i cant touch correctly the power button, didnt work, also all the time is rebooting, or staying without screen light, i cant explain correctly!!)
I did all, back to stock, tried install many roms and kernels, but nothing works.
the best thing that i did to use it for few moments was.. use the swipe 2 wake, with AJK - using Siyah v.4.3.3 ICS over the SHOstock3.
The swipe 2 wake not works all the time, most of time the screen only wake up when i receive a income call.
But continues rebooting, most of times when i shake the phone.
Any idea for me?
Thank you
brubrazil said:
My problem continues
i read all, 3 days reading and testing, and nothing new about my problem.
I have a problem with rebooting loop. (i cant touch correctly the power button, didnt work, also all the time is rebooting, or staying without screen light, i cant explain correctly!!)
I did all, back to stock, tried install many roms and kernels, but nothing works.
the best thing that i did to use it for few moments was.. use the swipe 2 wake, with AJK - using Siyah v.4.3.3 ICS over the SHOstock3.
The swipe 2 wake not works all the time, most of time the screen only wake up when i receive a income call.
But continues rebooting, most of times when i shake the phone.
Any idea for me?
Thank you
Click to expand...
Click to collapse
I got a great idea.....
STOP MAKING NEW THREADS FOR THE SAME PROBLEM!!
Sent from my SGH-I777 running AOKP
Here is an idea. Get a new phone, or your phone repaired. YOU HAVE A FAULTY POWER BUTTON. With all the reading and testing you have done would have thought you had that figured out. Quit making new threads about the same issue please. I am guessing we won't be seeing too much more of you around here if you keep it up.
Good luck getting you power button fixed.
Butchr said:
Here is an idea. Get a new phone, or your phone repaired. YOU HAVE A FAULTY POWER BUTTON. With all the reading and testing you have done would have thought you had that figured out. Quit making new threads about the same issue please. I am guessing we won't be seeing too much more of you around here if you keep it up.
Good luck getting you power button fixed.
Click to expand...
Click to collapse
It cant be the power button! its restarting without pressing the button!
brubrazil said:
It cant be the power button! its restarting without pressing the button!
Click to expand...
Click to collapse
Dude. Exactly because your power button is defective! Was it really that hard to figure out? Just stop posting from now on before you make a fool of yourself.... Woops already did
Sent from my SGH-I777 running AOKP

Help. My phone is stuck in a boot loop

So I was charging my phone, and it restarted itself and now it's stuck in a bootloop!
I can't access download mode or recovery, it keeps restarting before I have the opportunity to press any buttons (hardware or on screen) and removing the battery does nothing either, as soon as I put the battery back in, the phone resets without me even pushing the power button
I'm using Temasek CM11 v8 with the "201113-1248-cm11-i9300-r3p2-linux30101-BOEFFLA-temasek" kernel
Is it recoverable?
I've managed to get it into both Recover and Download mode briefly, but both times the phone restarted within a few seconds back to the bootloop
Sounds like the power button is shorted out, fairly cheap repair if so.
Sent from my GT-I9300 using Tapatalk
Thanks for the reply. What makes you think that it's the power button shorting?
Holding power button for 5 seconds acts as a hard reset, everywhere.
That's a good starting point actually. There's no reason for download mode to reboot automatically. If it loaded then it waits for the events. Either it works until you do anything with a PC, or doesn't work at all.
hi
try using a universal battery charger and then try again
JustArchi said:
Holding power button for 5 seconds acts as a hard reset, everywhere.
That's a good starting point actually. There's no reason for download mode to reboot automatically. If it loaded then it waits for the events. Either it works until you do anything with a PC, or doesn't work at all.
Click to expand...
Click to collapse
Ah Well I suppose that makes it pretty conclusive. 2 hours later and it's still bootlooping... I'd take it apart but I don't really know what i'm looking for and I suspect if it's shorting, something will need replacing or soldering etc. Thanks very much
eltonpestana said:
try using a universal battery charger and then try again
Click to expand...
Click to collapse
I don't think I have one, I shall check though. Thanks very much
The issue of having it shortly resetting once reinstalled the battery sounds to me like a hardware failure, most probably hard resetting all the time.
A hardware repair should help fix this.
tweetatoo said:
The issue of having it shortly resetting once reinstalled the battery sounds to me like a hardware failure, most probably hard resetting all the time.
A hardware repair should help fix this.
Click to expand...
Click to collapse
It's funny you say that, after hours and hours of trying to get my phone to work, somehow through more luck than judgement I managed to get it into recovery and flash WanamLite 7.2 (I figured it was the next best thing to stock, as I couldn't access download mode) and well... since then, touch wood my phone hasn't restarted itself even once... now granted in that time i've only touched the power button once, to turn on the device, but it seems like progress to me
So my question is, is it possible that I could of had a bad flash or something? It seems too coincidental to me, and I don't actually think the different ROMs have anything to do with the problem (that is still lingering beneath I suspect), but the optimist in me REALLY wants it to be fixed haha
EDIT: Oh and thank you tweetatoo for your reply
So my question is, is it possible that I could of had a bad flash or something? It seems too coincidental to me, and I don't actually think the different ROMs have anything to do with the problem
Possible its the well known multipleromflashed problem .
JJEgan said:
So my question is, is it possible that I could of had a bad flash or something? It seems too coincidental to me, and I don't actually think the different ROMs have anything to do with the problem
Possible its the well known multipleromflashed problem .
Click to expand...
Click to collapse
Interesting, thanks. It's just a bit confusing, it seems plausible because I flashed the ROM earlier in the day but at the same time, im not sure how much control the new ROM would have over the phone entering Download Mode... Mind boggling.
I'll keep an eye on it for a bit... and im still too scared to use the power button haha
Thanks very much
Download mode is entirely separate to the rom, I still think your power button shorted out (stuck down) as it's been reported many times before. If you have warranty then now would be the time to triangle away and return to stock for a while, just in case.
Sent from my GT-I9300 using Tapatalk

[Q] Anyone else had to soft reset their device?

So this is probably the 3rd thread I've made for this device.
After returning my first Z2, I got this one a few (maybe 4 to 5) days ago and now I'm having issues with it. First time, the screen froze at my lock screen pattern entry; no response whatsoever but the LED light was blinking as I had a notification. I had to hold volume up + power button to soft reset. In the same day (today) I've just had to reset it again for the second time but this time, the power button would not wake the screen! No matter what I clicked, it would not work so I had to press volume up + power again till it vibrated 3 times and reset. I'll be going back to return the phone tomorrow and getting my third Z2! Anyone else having issues or anyone have any ideas as to why it's/what is happening?
Thanks in advance for any responses
EDIT: Are there any built in logs I can have a look at or anything of that sort to determine what went wrong?
Devzz said:
So this is probably the 3rd thread I've made for this device.
After returning my first Z2, I got this one a few (maybe 4 to 5) days ago and now I'm having issues with it. First time, the screen froze at my lock screen pattern entry; no response whatsoever but the LED light was blinking as I had a notification. I had to hold volume up + power button to soft reset. In the same day (today) I've just had to reset it again for the second time but this time, the power button would not wake the screen! No matter what I clicked, it would not work so I had to press volume up + power again till it vibrated 3 times and reset. I'll be going back to return the phone tomorrow and getting my third Z2! Anyone else having issues or anyone have any ideas as to why it's/what is happening?
Thanks in advance for any responses
EDIT: Are there any built in logs I can have a look at or anything of that sort to determine what went wrong?
Click to expand...
Click to collapse
Is your phone bone stock at the moment? (locked BL, no root, stock rom, stock kernel)
I had the issue initially - the phone wouldn't wake up a couple of times a day and I'd have to soft reset. But I was rooted with a custom kernel, etc. and learning to use the tools for Sony phones (coming from Samsung phones). But now it's perfectly stable. In my case, I suspect it was a combination of how I was flashing things,etc.
Otherwise, completely stock, i don't recall the phone freezing. Have you done a complete wipe and repair via SUS or PC Companion?
prazvt said:
Is your phone bone stock at the moment? (locked BL, no root, stock rom, stock kernel)
I had the issue initially - the phone wouldn't wake up a couple of times a day and I'd have to soft reset. But I was rooted with a custom kernel, etc. and learning to use the tools for Sony phones (coming from Samsung phones). But now it's perfectly stable. In my case, I suspect it was a combination of how I was flashing things,etc.
Otherwise, completely stock, i don't recall the phone freezing. Have you done a complete wipe and repair via SUS or PC Companion?
Click to expand...
Click to collapse
Hey, yeah the phone is pure stock. I've not messed around with the software nor downloaded anything I shouldn't have. I've not done a complete wipe and repair but I'm thinking about factory resetting. Obviously this is not a hardware issue but I don't want to have to keep resetting my phone twice a day because that is stupid. Hopefully it was a one off and I guess I'm not too bothered but I may go in store tomorrow and just see if they will replace it. Silly reason to do so, I know, but I guess I'm within my rights if the phone isn't working properly. What do you think?
Devzz said:
So this is probably the 3rd thread I've made for this device.
After returning my first Z2, I got this one a few (maybe 4 to 5) days ago and now I'm having issues with it. First time, the screen froze at my lock screen pattern entry; no response whatsoever but the LED light was blinking as I had a notification. I had to hold volume up + power button to soft reset. In the same day (today) I've just had to reset it again for the second time but this time, the power button would not wake the screen! No matter what I clicked, it would not work so I had to press volume up + power again till it vibrated 3 times and reset. I'll be going back to return the phone tomorrow and getting my third Z2! Anyone else having issues or anyone have any ideas as to why it's/what is happening?
Thanks in advance for any responses
EDIT: Are there any built in logs I can have a look at or anything of that sort to determine what went wrong?
Click to expand...
Click to collapse
hi mate , could you please give us your update on this thread ? http://forum.xda-developers.com/showthread.php?t=2757544
Let us know about the batch and what problems you'hv been facing
Thank you
shaf46 said:
hi mate , could you please give us your update on this thread ? http://forum.xda-developers.com/showthread.php?t=2757544
Let us know about the batch and what problems you'hv been facing
Thank you
Click to expand...
Click to collapse
Hey Shaf, thanks for the suggestion. I've just posted there now so you can see all the issues I've had with this particular device so far. What do you think I should do - as in should I go in and see if they will exchange it or should I wait for the .69 firmware to roll out?
Devzz said:
Hey Shaf, thanks for the suggestion. I've just posted there now so you can see all the issues I've had with this particular device so far. What do you think I should do - as in should I go in and see if they will exchange it or should I wait for the .69 firmware to roll out?
Click to expand...
Click to collapse
i would wait for the firmware to come out but if you paid for it and under a warranty then go and change it and look out for the physical issues before receiving another one as one it is software issue its fine but like i say under warranty ? you paid for it ? then change it
shaf46 said:
i would wait for the firmware to come out but if you paid for it and under a warranty then go and change it and look out for the physical issues before receiving another one as one it is software issue its fine but like i say under warranty ? you paid for it ? then change it
Click to expand...
Click to collapse
I only bought it a few days ago and manufacturer's warranty is 12 months here I think I'll keep it and see if a firmware update helps because it is perfect hardware wise and I won't be happy if they give me a new one and it has gaps etc. Would you happen to know if the new update helps with the camera/overheating issue?
Devzz said:
I only bought it a few days ago and manufacturer's warranty is 12 months here I think I'll keep it and see if a firmware update helps because it is perfect hardware wise and I won't be happy if they give me a new one and it has gaps etc. Would you happen to know if the new update helps with the camera/overheating issue?
Click to expand...
Click to collapse
my friend, go to setting factory reset the phone as new , format your sd card as new or buy a new one
then re set up the phone, don't install unnecessary apps or games
i don't know yet but ill wait for officials ones im scared of bricking my phone :#
shaf46 said:
my friend, go to setting factory reset the phone as new , format your sd card as new or buy a new one
then re set up the phone, don't install unnecessary apps or games
i don't know yet but ill wait for officials ones im scared of bricking my phone :#
Click to expand...
Click to collapse
Yeah I'll factory reset if it happens again! Haha yeah I've not done anything to it simply because this is my first non-nexus phone since the Nexus S! Can't risk anything happening Thanks again for all your help Shaf, appreciate it! :highfive:
Devzz said:
Yeah I'll factory reset if it happens again! Haha yeah I've not done anything to it simply because this is my first non-nexus phone since the Nexus S! Can't risk anything happening Thanks again for all your help Shaf, appreciate it! :highfive:
Click to expand...
Click to collapse
haha no worries mate, im here to help people
and keep us update
sony xperia is a really nice phone but its like a ferrari :3 so you need to take care of it and clean it every time just like a baby :')
shaf46 said:
haha no worries mate, im here to help people
and keep us update
sony xperia is a really nice phone but its like a ferrari :3 so you need to take care of it and clean it every time just like a baby :')
Click to expand...
Click to collapse
So it looks like I've got a faulty Ferrari just had to reset it again for a third time! Not sure what the reason is but again the power button would not respond and the screen would not wake.
Devzz said:
So it looks like I've got a faulty Ferrari just had to reset it again for a third time! Not sure what the reason is but again the power button would not respond and the screen would not wake.
Click to expand...
Click to collapse
Now, this is an issue mate don't play with it leave it, if you got guarantee, claim it please
shaf46 said:
Now, this is an issue mate don't play with it leave it, if you got guarantee, claim it please
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Hey mate, sorry late reply! I rang the place I bought the phone from and they said if I can't reproduce the problem they cannot replace it as I have no proof so I'm waiting for it to happen again as I have no clue what is going wrong!
Devzz said:
Hey mate, sorry late reply! I rang the place I bought the phone from and they said if I can't reproduce the problem they cannot replace it as I have no proof so I'm waiting for it to happen again as I have no clue what is going wrong!
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i don't why sellers are *****y , when you buy something they open their mouth and smile at you when its not working properly you become their worst enemy next time mate do a video when it lags / freeze, and show it to them it will shut their mouth
shaf46 said:
i don't why sellers are *****y , when you buy something they open their mouth and smile at you when its not working properly you become their worst enemy next time mate do a video when it lags / freeze, and show it to them it will shut their mouth
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Haha, to think I'm gonna be working for them next month! Yeah I'll have to record all problems from now until them give me a working phone. I saw the .402 OTA was available from today in Europe so I'll wait for that to roll out before making any rash decisions about returns
Devzz said:
So this is probably the 3rd thread I've made for this device.
After returning my first Z2, I got this one a few (maybe 4 to 5) days ago and now I'm having issues with it. First time, the screen froze at my lock screen pattern entry; no response whatsoever but the LED light was blinking as I had a notification. I had to hold volume up + power button to soft reset. In the same day (today) I've just had to reset it again for the second time but this time, the power button would not wake the screen! No matter what I clicked, it would not work so I had to press volume up + power again till it vibrated 3 times and reset. I'll be going back to return the phone tomorrow and getting my third Z2! Anyone else having issues or anyone have any ideas as to why it's/what is happening?
Thanks in advance for any responses
EDIT: Are there any built in logs I can have a look at or anything of that sort to determine what went wrong?
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I was having issues with mine freezing especially while using the camera.
- Sent From My Xperia Z2 On Bell
acheney1990 said:
I was having issues with mine freezing especially while using the camera.
- Sent From My Xperia Z2 On Bell
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Ah man. In a way I'm glad to see I'm not alone at least! For some reason mine is mostly random but I've kind of noticed it happens after I pull the charger out. Have you tried to go in and exchange it? If it's the camera causing it, it seems easily reproducible.
@shaf46
Hey Shaf, sorry to bother you mate. I just don't understand what is wrong with this phone! My estimated time on with stamina mode is down to 1 day a few hours again. It is a brand new phone I only got it yesterday. Is it the way I am charging it or is it just buggy software? I don't have any apps I don't need and even tap to wake is off. The battery works normally I guess although it is draining a bit fast (5% in 20 minutes while using it) but I don't understand what could be causing this to happen!
Devzz said:
@shaf46
Hey Shaf, sorry to bother you mate. I just don't understand what is wrong with this phone! My estimated time on with stamina mode is down to 1 day a few hours again. It is a brand new phone I only got it yesterday. Is it the way I am charging it or is it just buggy software? I don't have any apps I don't need and even tap to wake is off. The battery works normally I guess although it is draining a bit fast (5% in 20 minutes while using it) but I don't understand what could be causing this to happen!
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It's happened to me once where the phone wouldn't switch on after sleeping, turned on after about 2mins, but only when I received my magnetic charger and started charging with it. Not sure if the magnetic charger is the problem since I only had that problem once and never happened since.
Are you charging it with a magnetic charger?
Pesetio said:
It's happened to me once where the phone wouldn't switch on after sleeping, turned on after about 2mins, but only when I received my magnetic charger and started charging with it. Not sure if the magnetic charger is the problem since I only had that problem once and never happened since.
Are you charging it with a magnetic charger?
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Did you manage to sort it out? No I'm using the standard charger provided but after charging it last night, the estimation of battery time in stamina mode has come down significantly. The estimation assumes stamina mode is not on but it is turned on in my notification bar. This time yesterday the estimate was at ~5 days.

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