Can't connect to pc - Legend Q&A, Help & Troubleshooting

Hello,
I have a problem with my HTC Legend. My pc doesn't recognize my phone when I plug the USB cable in. I don't get a USB-menu where I can choose between the different modes, the phone only charges...
I have read a lot of threads all over the internet, but I couldn't fix the problem. Here are some things I already tried:
- USB Debug enabled
- Ask which USB mode to use enabled
- Tried different USB ports on different computers
- I did a hard reset on the phone
- Rebooted the PC and phone multiple times
I really don't know what else to do right now. Maybe it's a problem with the drivers on my pc (windows 7 x64)? I don't need HTC sync, I just want the phone to act as a disk drive.
I hope someone can help me and many others too I think, with this problem!

Hey, this probably won't do anything, but mine is realllyyyy touchy, like I wiggle it a tiny bit and it will cut out or start working. Otherwise, try the cable with another phone if possible, it could be the cable, I don't think it'll be the phone if none of that works.

you may have the same problem i had.
see my post.

I have windows 7 X64 and my Legend works fine... the windows no is the problem windows install the legend good

Having the same problem, i've decided like Meocene said, that the usb port is busted. Mine still charges luckily, but connecting to a PC doesn't work in any mode. Windows reports an unknown device for which it can't find drivers, Linux is a bit more helpfull and blurts out messages about not being able to enumerate a USB port. Worst part, mine hasn't been properly rooted yet and still running on a original Sense ROM...

That was precisely the problem I was having - would charge but nothing else. Either send it back 4 repair or do it yourself.
Once I replaced mine everything started working and I'm now running CM7.1 - is nice.

My HTC LEgend like your,
I usualy restart the Phone when i connect the Phone with PC by cable

Related

[Q] HELP - Why is it saying "USB Device Not Recognized" for WMDC?

So, I just got a HTC HD2 and am trying to connect it to the PC. By the way, did the TMOUSA HD2 ever come with a cd?
I have a vista and tried to download the Activesync 4.5 but it won't allow as I am suppose to download Windows Mobile Device Center. So, I download WMDC and installed it. I plug in the phone and all I get is "USB Device Not Recognized" . PC doesn't detect it.
I have searched everywhere and tried everything but can't seem to get it going. I haven't anything solid to get it to work.
I tried:
-reinstalling the WMDC
-check and uncheck "Enable faster data sync"
Anybody have any idea? TIA
Is the phone charging LED lighting up when connected?
Have you tried another USB cable and/or another computer?
Then you could boot the phone up in Bootloader Mode. It will say 'serial' at the bottom of the screen. Then plug in the USB cable. The 'serial' should change to 'USB'. Then this might indicate that your computer is viewing the device as a unknown device. This device can be removed and your phone, in normal mode, replugged in.
This may not help, but it's worth a try. Vista has a known issue where it just stops recognising USB devices, even basic ones. Plug your phone in via USB and then restart the computer. When it comes back on it may recognise the phone. If this works then it will be okay for a while at least, but you may have to do this again every now and then.
Vista's basically a bug-ridden bag of gash. If you can, upgrade to Windows 7.
Hope this helps mate.
fred_up said:
Is the phone charging LED lighting up when connected?
Have you tried another USB cable and/or another computer?
Then you could boot the phone up in Bootloader Mode. It will say 'serial' at the bottom of the screen. Then plug in the USB cable. The 'serial' should change to 'USB'. Then this might indicate that your computer is viewing the device as a unknown device. This device can be removed and your phone, in normal mode, replugged in.
Click to expand...
Click to collapse
I tried with a laptop with vista (WMDC) and a laptop with xp (activesync 4.5). The led charging light is on, so it is charging but for some reason device not recognized.
I tried the bootloader (not sure what that does) and it says serial and then I plugged in the usb and it still says serial.
Still not working
johncmolyneux said:
This may not help, but it's worth a try. Vista has a known issue where it just stops recognising USB devices, even basic ones. Plug your phone in via USB and then restart the computer. When it comes back on it may recognise the phone. If this works then it will be okay for a while at least, but you may have to do this again every now and then.
Vista's basically a bug-ridden bag of gash. If you can, upgrade to Windows 7.
Hope this helps mate.
Click to expand...
Click to collapse
I think I tried that already but I'll give it a shot again. At this point, I'll do anything lol. I was so stoked in putting android in this too
does any one think a hard reset might help?
It sounds as though the USB controller in the phone is damaged. I had this problem with my HTC Diamond, and searched for ages trying to find a solution. I manged to flash it with a couple of times with different ROMs (from the internal memory via WiFi) - this did not solve the problem.
I am sure that a power surge from a car charger was the cause of the fault.
bananapants said:
does any one think a hard reset might help?
Click to expand...
Click to collapse
it couldn't hurt. i would - see what happens.
try checking cabling first or change the cable
Same problem
I am having the exact same problem. My phone can charge on the computer but I cant sync of even access it via the "Disk Drive" setting. I have tried both AcrtiveSync and the Disk Drive option, unchecking fast data synchronization, reseting the phone, and reinstalling WMDC. I have Windows 7 with the latest updates. I have also tried connecting it to two other Win7 machine with identical "device not recognized" results. The phone and cable and practically brand new. Any help would be greatly appreciated. I'm at my wits end with this phone and it has been beyond frustrating.
Dom
Try another pc... buddy wid wmdc in it... go for win 7
Sent from my HTC HD2 using XDA App
I am having same problems have tried on a vista pc, my mac and mac running parallels, nothing works. Reckon it is as fred_up says, damaged usb controller which means no NAND Android for me.
Been having similar problems, but seems to have been less likely to occur if I click "Safely remove hardware" in Vista or W7, and remove the device - yes even Activesync (doesn't seem to be available in XP)
Mark
did anybody find a soulution?
hi
did anybody get solution for this? i m having the same problem.
phone doesnt sync with wmdc, nor connect as disk, only charges itself.
message appears "usb device not recognised"
i have done everything, changed cables, pcs, re installed wmdc, even flashed new roms using micro sd....nothing happened.
is this a hardware issue? why can it be charged but not synchronised?
pls help anybody.
Try another Cable. In my case, changing the cable works. Now i m using my HD mini cable with HD2 and it is working well.
krishan2207 said:
Try another Cable. In my case, changing the cable works. Now i m using my HD mini cable with HD2 and it is working well.
Click to expand...
Click to collapse
thanks,
but i have already tried all that.
today i called a phone repair shop and they told me that
this could be due to two reasons.
1. usb port problem.-in which case it is replaceable for about 15 usd.
2. problem with an IC (?) of the circuit (guess the motherboard) - in which case
it is either not repairable or very expensive.
i ll keep posting as i go and visit the shop.
if there's another solution pls share here.
Some possible solutions to non-USB
Having come here via a search, I'll resurrect the thread with a brief comment. I'm having the same problem, haven't tried them yet but found several promising suggestions:
http://www.tipandtrick.net/windows-...drop-and-not-sync-with-vista-wmdc-activesync/
HTH
solution...
oops...had forgotten all about this thread, until today till i received the notice about new reply.
thanks for resurrecting the thread.
actually i went to that phone repair shop i mentioned earlier and they fixed it by replacing the usb port. still it didnt work with win 7 laptops. but was fine with xp laptops. dont know why...anyway i have said good bye to my hd2 long ago & using android now
guess lots of people are.
good luck to you all.

USB cables

Okay this has me beat, why would a USB cable work perfectly fine with Win XP, but not Win 7?
So I have this pair of cheap micro USB cables the came in a set, and both perfectly under win xp, I can transfer and charge without problem in both USB and MTP mode.
However they simply don't work under win 7. The computer can see the phone more or less under both MTP and USB mode, but sometimes it cannot access the phone/card content at all, and sometimes it can see the file but cannot open it.
If the cable is crap and cannot transfer files, it should acts the same under both version of windows, right?
I found the same problem recently. I have a cheap usb cable and it works without problem to charge the phone, transfer files via adb and such, but you can't for example flash via Odin or mount USB storage from CWM, it simply don't work.
I'm asume the cable has something or better, lacks something that the original cables don't have, so maybe that's the reason why they're cheap.
As for XP and 7, they handle the USB drivers differently as well as the ports. Don't know exactly why, but I've found several devices (USB) working on 7 and don't working on XP for some reason I suppose... (not related to drivers or ports)
im having same problem! cheap usb cable wont work in windows 7 and as soon as i swap it for official usb cable from Samsung works no problem :? weird!!
My old (stock) cable could connect fine to both Kies and Odin, but not mass storage.
My new cable when connected won't let me transfer files on my desktop (Win7 32bit), but will on my laptop (Win7 64bit) and work pc (XP). This happens with this cable on both my SGS IIs. Displays as a drive on all systems though.
Baffling
Good to know it's not just me lol. It's not due to "cheapness" either, I have other cheap cables that works just fine.
I don't pretend to expert of any type, but this really has me scratching my head. I mean it's just 4 metal wires connecting one point to the other, why would it work under one set of software not another?
I have had this not connecting correctly in both XP and Win7 (and heard of it in Macs). It didn't matter if I used a cheap or original USB cable.
What I did notice was that it worked fine in the first USB port I connected to in a particular computer. It would always work in that port. If I however plugged into another USB port on the same computer, then there would be problems.
This was tried on a handful of PCs and the same thing happened. I think the problem lies with the phone, as it happens on different PC O/S and Mac O/S. It must recognise the computer and make a connection relating to that USB port only. The only solution is to keep on using the same USB port.
fred_up said:
I have had this not connecting correctly in both XP and Win7 (and heard of it in Macs). It didn't matter if I used a cheap or original USB cable.
What I did notice was that it worked fine in the first USB port I connected to in a particular computer. It would always work in that port. If I however plugged into another USB port on the same computer, then there would be problems.
This was tried on a handful of PCs and the same thing happened. I think the problem lies with the phone, as it happens on different PC O/S and Mac O/S. It must recognise the computer and make a connection relating to that USB port only. The only solution is to keep on using the same USB port.
Click to expand...
Click to collapse
I noticed the USB thing on my desktop with my first cable/phone combo, but not with my new ones.
So for me at any rate it's definitely a cable problem. My "old" phone is from May, the new last week.

[Q] major problem

First, i apologize if there is already a thread regarding this, but everything ive came across searching on google/xda has come to no avail.
i just got the i777, plugged it into my computer and nothing happens. on my phone it says "mtd connected" and charges.
ive turned on usb debugging, installed samsung kies, installed the drivers, tried the "dial *#7248#(or whatever it is), ive tried 3 different usb cables, all the usb ports on my laptop (brand new alienware), and also 2 other laptops. nothing works
my computer also makes the sound that its been connected. if i go into device manager it shows as Other devices > 7 CDC's with the yellow exclamation mark
if someone .could PLEASE help me it would be much obliged, all i want to do is start flashing again
chuckles_prs said:
First, i apologize if there is already a thread regarding this, but everything ive came across searching on google/xda has come to no avail.
i just got the i777, plugged it into my computer and nothing happens. on my phone it says "mtd connected" and charges.
ive turned on usb debugging, installed samsung kies, installed the drivers, tried the "dial *#7248#(or whatever it is), ive tried 3 different usb cables, all the usb ports on my laptop (brand new alienware), and also 2 other laptops. nothing works
my computer also makes the sound that its been connected. if i go into device manager it shows as Other devices > 7 CDC's with the yellow exclamation mark
if someone .could PLEASE help me it would be much obliged, all i want to do is start flashing again
Click to expand...
Click to collapse
Probably a bad usb connector on your phone. What rom are you currently on?
I was fearing this. Its all stock, not even rooted.
IF i have to get a new usb port, do i have to do any soldering?
When I had this problem I downloaded multiple different drivers and eventually found ones that worked . Try Google searching i777 usb drivers. I downloaded ones that worked from softpedia actually.
chuckles_prs said:
I was fearing this. Its all stock, not even rooted.
IF i have to get a new usb port, do i have to do any soldering?
Click to expand...
Click to collapse
No soldering required. It's just a ribbon cable that connects to the main chip. Took me about an hour from start to finish, but i was being really careful.
Sent from my SGH-I777
He has said his computer recognizes the device, albeit it sees it as an unknown device. And it makes a sound when plugging it in. This tells me it's not a usb port problem but a driver problem. I have had this same problem. As I stated above. Even after installing kies it still didn't recognize it. I had to install the android sdk package, open the program and update, and then it still wouldn't recognize it. I had to download separate usb drivers for the phone as well. Who knows why, some computers or operating systems just have a harder time with the drivers. That's the problem in my opinion. Here's hoping it's not a usb port problem. Also this would prevent charging if it were a faulty usb port on the phone wouldn't it?
Phalanx7621 said:
He has said his computer recognizes the device, albeit it sees it as an unknown device. And it makes a sound when plugging it in. This tells me it's not a usb port problem but a driver problem. I have had this same problem. As I stated above. Even after installing kies it still didn't recognize it. I had to install the android sdk package, open the program and update, and then it still wouldn't recognize it. I had to download separate usb drivers for the phone as well. Who knows why, some computers or operating systems just have a harder time with the drivers. That's the problem in my opinion. Here's hoping it's not a usb port problem. Also this would prevent charging if it were a faulty usb port on the phone wouldn't it?
Click to expand...
Click to collapse
I wonder if the OP tried this on a computer with Windows XP. I've noticed Vista and 7 seem to have a hard time discovering/installing some usb devices. As for it not charging also..I think the pins inside the port are used separately for charging and connecting to pc.
My computer recognized my phone fine back when it was the Captivate, but it has a really hard time with my GS2. It often will say "invalid hardware id" or not show up at all. Usually it's fixed by swapping ports.

[Q] X10, computer now says USB device has Malfunctioned won't recognize. HELP

Hi.
I have an Xperia X10 that I gave to my husband. He's good with computers etc.. and he went ahead and unlocked and rooted this phone. It's working awesome - EXCEPT - when you plug it into the computer via USB the computer will NOT recognize it. It says exactly, " "USB Device Not Recognized
One of the USB devices attached to this computer has malfunctions, and Windows does not recognize it. For assistance in solving this problem, click this message"".
Here is a bit of background info:
Before my husband rooted the phone etc. the micro usb port on the phone wasn't working properly - it was loose and you would have to really wiggle it, bend it etc.. to make the debug engage. He did get it to flash/root/unlock/install custom rom successfully ( he installed doomkernel 2.6.29-modFXP-DooMKernel-v06) all while the phones usb wasn't working ideally. At this point he was trying out some settings and branded it as a X10i Generic. (This phone WAS a Rogers phone and we are in Canada). He then wanted to change the branding since x10i wasn't working too great. At this point the USB port on the phone wouldn't engage into debug or charge anymore so we took it to a repair place and they soldered the usb port back - they told us this was common (them coming loose). After they soldered it they said it wouldn't go into debug and that it was because (probably) of the firmware my husband put on but didn't really know.
From that day on this phone has never connected to the computer successfully - the computer won't even recognize it as a memory card - as soon as you plug it in it tries to install drivers and then the computer says exactly this::
"USB Device Not Recognized
One of the USB devices attached to this computer has malfunctions, and Windows does not recognize it. For assistance in solving this problem, click this message"
Our computer is running Windows 7 (64bit) - and the phone use to work fine.
We have tried using SDK tool, installing drivers manually when the phone is plugged in, but the computer will just say that it is already up to date, and it names the phone ' UNKNOWN DEVICE" and has the exclamation box next to it indicating it's malfunctioned. Sony software (PC Comp. etc) also will not detect the phone.
Have been trying to get this working for about 2 months now. 2 months of reading, google searches, more reading, trying idea after idea, and it doesn't work.
Has this happened to anyone else? Can someone help out here? Is this a firmware/software problem (maybe because it's been branded as a x10i)? Or could this all be a matter of the USB port being improperly fixed?
Facing same USB malfunctioned issue
I am facing the same issue since quite long since i have rooted my Samsung Galaxy 2 SGH T-989. My phone gets connected properly but when i try to transfer any of the files from computer to my phone. It gets disconnected automatically after copying the stuff till 5% to 10% and shows ''USB device has malfunctioned".
I am also trying to search and rectify this issue, but till now i have found nothing. Please let me know if you come across of kind of solution for it.
Im sometimes facing the that unrecognized USB but, everthing working.
Sent from my X10 using xda app-developers app
I faced the exact same problem with my x10 mini. It wouldn't charge properly nor connect to my PC. I would have to wiggle the micro USB port and cable to get it working, which actually got me wondering if the problem was really the USB port. After I've bought a male-male USB to micro USB cable everything worked fine. Same thing happened with a brand new x10. I tried to use the USB cable I bought instead of the original one which came with the phone and you wouldn't guess, everything works fine.
So try to connect it with another USB - micro USB cable.
CCVader13 said:
I faced the exact same problem with my x10 mini. It wouldn't charge properly nor connect to my PC. I would have to wiggle the micro USB port and cable to get it working, which actually got me wondering if the problem was really the USB port. After I've bought a male-male USB to micro USB cable everything worked fine. Same thing happened with a brand new x10. I tried to use the USB cable I bought instead of the original one which came with the phone and you wouldn't guess, everything works fine.
So try to connect it with another USB - micro USB cable.
Click to expand...
Click to collapse
We have already tried connecting it to all of the (10) usb ports on our computer and we have tried NUMEROUS cables ( between my husband and I we have probably 8 cables, and have tired them all)

[Q] Galaxy S5 Doesnt Connect to PC

Hey There.
So i got a small problem. When i connect my phone to my computer with a misro usb (not 3.0) it doesnt recognize the phone at all. Normally on the phone it will show its in Camera or MTP mode oin the pull down menu but now its not showing anything but it does charge the phone. Did i hit a setting somewhere i didnt realize?
Any help is much appreciated.Been on the site quite a few times just reading the wealth of knowledge. First time ive had an issue where the answer isnt already posted here lol.
Thanks
But you're saying it does work with the original Samsung 3.0 USB cable? Then that would mean the phone doesn't like the other cord for some reason. Samsungs can be picky like that sometimes. Check the Device Manager for driver errors and try other ports, cords, and computers to make sure it's not a new issue with the phone's USB charge port.

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