[Q] Galaxy S5 Doesnt Connect to PC - Android Q&A, Help & Troubleshooting

Hey There.
So i got a small problem. When i connect my phone to my computer with a misro usb (not 3.0) it doesnt recognize the phone at all. Normally on the phone it will show its in Camera or MTP mode oin the pull down menu but now its not showing anything but it does charge the phone. Did i hit a setting somewhere i didnt realize?
Any help is much appreciated.Been on the site quite a few times just reading the wealth of knowledge. First time ive had an issue where the answer isnt already posted here lol.
Thanks

But you're saying it does work with the original Samsung 3.0 USB cable? Then that would mean the phone doesn't like the other cord for some reason. Samsungs can be picky like that sometimes. Check the Device Manager for driver errors and try other ports, cords, and computers to make sure it's not a new issue with the phone's USB charge port.

Related

Can't connect to pc

Hello,
I have a problem with my HTC Legend. My pc doesn't recognize my phone when I plug the USB cable in. I don't get a USB-menu where I can choose between the different modes, the phone only charges...
I have read a lot of threads all over the internet, but I couldn't fix the problem. Here are some things I already tried:
- USB Debug enabled
- Ask which USB mode to use enabled
- Tried different USB ports on different computers
- I did a hard reset on the phone
- Rebooted the PC and phone multiple times
I really don't know what else to do right now. Maybe it's a problem with the drivers on my pc (windows 7 x64)? I don't need HTC sync, I just want the phone to act as a disk drive.
I hope someone can help me and many others too I think, with this problem!
Hey, this probably won't do anything, but mine is realllyyyy touchy, like I wiggle it a tiny bit and it will cut out or start working. Otherwise, try the cable with another phone if possible, it could be the cable, I don't think it'll be the phone if none of that works.
you may have the same problem i had.
see my post.
I have windows 7 X64 and my Legend works fine... the windows no is the problem windows install the legend good
Having the same problem, i've decided like Meocene said, that the usb port is busted. Mine still charges luckily, but connecting to a PC doesn't work in any mode. Windows reports an unknown device for which it can't find drivers, Linux is a bit more helpfull and blurts out messages about not being able to enumerate a USB port. Worst part, mine hasn't been properly rooted yet and still running on a original Sense ROM...
That was precisely the problem I was having - would charge but nothing else. Either send it back 4 repair or do it yourself.
Once I replaced mine everything started working and I'm now running CM7.1 - is nice.
My HTC LEgend like your,
I usualy restart the Phone when i connect the Phone with PC by cable

[Q] SGS2 can't get along with my computer, desperate!

My SGS2 keeps disconnecting and reconnecting the usb with my computer. This is hapenning for quite a long time now.
I keep hearing the windows connect/disconnect usb sound when my phone is plugged in, making it unable to recognize the device.
Today, it finally didn't had this problem for a while, so I took my chance to get back to stock ROM (because I need to send my phone to Samsung for camera problems). So I flashed stock ROM with ODIN, but I encoutered a problem: it didn't get further than the boot animation.
When I tried to reflash, ODIN didn't recognize my phone anymore, just like before. When I plug in my SGS2 to my computer while on download mode, it just keeps reconecting the USB, so the device can't be installed.
Tried a different computer. It kept being connected, but that comp sucks and it couldn't recognize my phone at all. My own computer also has problems recognizing the SGS2, but also has the problem that it can't stay connected.
Things to know:
- Other usb devices do stay connected, it's just for my sgs2
- I've tried different USB hubs etc., reinstalling Kies, uninstalling drivers.
- It does keep charging the phone, even when the computer makes the disconnect sound. That makes it even weirder!
Basically I'm seriously out of clues how to revive my phone
I don't want to send it to Samsung, scared of losing warranty.
You guys are my last hope!
to start the ball rolling, YOU SHOULDNT BE connecting sgs2 to a HUB, thats probably the fault, second, have you tried a different usb lead or a different computer with the same lead to either verify if its the phone or lead at fault??
No one on here can answer your question because it sounds like a hardware issue, wire or hub or charger port, but it is an elimination process and only you can do that.
If you try everything and still get no joy, restore your pc to an earlier point, uninstall the samsung drivers and re-install them etc etc.
I very much doubt its a software problem tho, looking at what you tried already, lots of people use hubs, if youre flashing roms and your connected to a hub then ya play a dangerous game and risk soft bricking your phone, most of the time odin wont recognise your phone through a hub, same if ya usb lead is too long, itll charge but no data. always connect it directly to the pc usb 2 port.
gazza35 said:
to start the ball rolling, YOU SHOULDNT BE connecting sgs2 to a HUB, thats probably the fault, second, have you tried a different usb lead or a different computer with the same lead to either verify if its the phone or lead at fault??
No one on here can answer your question because it sounds like a hardware issue, wire or hub or charger port, but it is an elimination process and only you can do that.
If you try everything and still get no joy, restore your pc to an earlier point, uninstall the samsung drivers and re-install them etc etc.
I very much doubt its a software problem tho, looking at what you tried already, lots of people use hubs, if youre flashing roms and your connected to a hub then ya play a dangerous game and risk soft bricking your phone, most of the time odin wont recognise your phone through a hub, same if ya usb lead is too long, itll charge but no data. always connect it directly to the pc usb 2 port.
Click to expand...
Click to collapse
Ow, I think I used the wrong word. I meant to say port instead of hub.. Translation fail there. So that's not the problem, I've put the cable directly into the USB port.
I think you are right about the hardware problem. I'm just not sure where the problem is. I only have one cable, so I can't test that atm. But like I said, the connection problem does NOT occur on another computer. It keeps the device connected (as an unknown device though).
So it's weird: it looks like a SGS2 hardware problem, but on the same time it has a different problem on a different computer. It's really confusing...
Thanks for the quick reply by the way
sebas156 said:
Ow, I think I used the wrong word. I meant to say port instead of hub.. Translation fail there. So that's not the problem, I've put the cable directly into the USB port.
I think you are right about the hardware problem. I'm just not sure where the problem is. I only have one cable, so I can't test that atm. But like I said, the connection problem does NOT occur on another computer. It keeps the device connected (as an unknown device though).
So it's weird: it looks like a SGS2 hardware problem, but on the same time it has a different problem on a different computer. It's really confusing...
Thanks for the quick reply by the way
Click to expand...
Click to collapse
Android Sync manager Wifi is the answer you're looking for ^^
no more plugging in this... mounting that...
NB, has a pc side component
King_Rat said:
Android Sync manager Wifi is the answer you're looking for ^^
no more plugging in this... mounting that...
NB, has a pc side component
Click to expand...
Click to collapse
Then please explain me how I could ever do that when there is no working ROM on my phone. I'm stuck on the 'restore with Kies' screen, like I told in my post (yes, still). And how it will ever work with ODIN? It won't...
Now not any computer is connecting with my sgs2. It just doesn't show anything (not even unknown device). I'm going to try to buy a new cable. Is it needed to buy a Samsung cable? Because it's harder to find than just a regular usb to micro usb cable (and more expensive ). This is my last hope. When it's not working, I need to send it to Samsung.
sebas156 said:
Then please explain me how I could ever do that when there is no working ROM on my phone. I'm stuck on the 'restore with Kies' screen, like I told in my post (yes, still). And how it will ever work with ODIN? It won't...
Now not any computer is connecting with my sgs2. It just doesn't show anything (not even unknown device). I'm going to try to buy a new cable. Is it needed to buy a Samsung cable? Because it's harder to find than just a regular usb to micro usb cable. This is my last hope. When it's not working, I need to send it to Samsung.
Click to expand...
Click to collapse
You need to replace your usb board within your phone. New part can be found on ebay for around $10. It's a really simple task replacing it. No soldering or anything.
It's been well documented on these boards.
Sent from my GT-I9100 using Tapatalk 2

[Q] major problem

First, i apologize if there is already a thread regarding this, but everything ive came across searching on google/xda has come to no avail.
i just got the i777, plugged it into my computer and nothing happens. on my phone it says "mtd connected" and charges.
ive turned on usb debugging, installed samsung kies, installed the drivers, tried the "dial *#7248#(or whatever it is), ive tried 3 different usb cables, all the usb ports on my laptop (brand new alienware), and also 2 other laptops. nothing works
my computer also makes the sound that its been connected. if i go into device manager it shows as Other devices > 7 CDC's with the yellow exclamation mark
if someone .could PLEASE help me it would be much obliged, all i want to do is start flashing again
chuckles_prs said:
First, i apologize if there is already a thread regarding this, but everything ive came across searching on google/xda has come to no avail.
i just got the i777, plugged it into my computer and nothing happens. on my phone it says "mtd connected" and charges.
ive turned on usb debugging, installed samsung kies, installed the drivers, tried the "dial *#7248#(or whatever it is), ive tried 3 different usb cables, all the usb ports on my laptop (brand new alienware), and also 2 other laptops. nothing works
my computer also makes the sound that its been connected. if i go into device manager it shows as Other devices > 7 CDC's with the yellow exclamation mark
if someone .could PLEASE help me it would be much obliged, all i want to do is start flashing again
Click to expand...
Click to collapse
Probably a bad usb connector on your phone. What rom are you currently on?
I was fearing this. Its all stock, not even rooted.
IF i have to get a new usb port, do i have to do any soldering?
When I had this problem I downloaded multiple different drivers and eventually found ones that worked . Try Google searching i777 usb drivers. I downloaded ones that worked from softpedia actually.
chuckles_prs said:
I was fearing this. Its all stock, not even rooted.
IF i have to get a new usb port, do i have to do any soldering?
Click to expand...
Click to collapse
No soldering required. It's just a ribbon cable that connects to the main chip. Took me about an hour from start to finish, but i was being really careful.
Sent from my SGH-I777
He has said his computer recognizes the device, albeit it sees it as an unknown device. And it makes a sound when plugging it in. This tells me it's not a usb port problem but a driver problem. I have had this same problem. As I stated above. Even after installing kies it still didn't recognize it. I had to install the android sdk package, open the program and update, and then it still wouldn't recognize it. I had to download separate usb drivers for the phone as well. Who knows why, some computers or operating systems just have a harder time with the drivers. That's the problem in my opinion. Here's hoping it's not a usb port problem. Also this would prevent charging if it were a faulty usb port on the phone wouldn't it?
Phalanx7621 said:
He has said his computer recognizes the device, albeit it sees it as an unknown device. And it makes a sound when plugging it in. This tells me it's not a usb port problem but a driver problem. I have had this same problem. As I stated above. Even after installing kies it still didn't recognize it. I had to install the android sdk package, open the program and update, and then it still wouldn't recognize it. I had to download separate usb drivers for the phone as well. Who knows why, some computers or operating systems just have a harder time with the drivers. That's the problem in my opinion. Here's hoping it's not a usb port problem. Also this would prevent charging if it were a faulty usb port on the phone wouldn't it?
Click to expand...
Click to collapse
I wonder if the OP tried this on a computer with Windows XP. I've noticed Vista and 7 seem to have a hard time discovering/installing some usb devices. As for it not charging also..I think the pins inside the port are used separately for charging and connecting to pc.
My computer recognized my phone fine back when it was the Captivate, but it has a really hard time with my GS2. It often will say "invalid hardware id" or not show up at all. Usually it's fixed by swapping ports.

[Q] Phone will not connect to my pc

My i777 will not connect to my pc through usb, the pc doesnt even charge it!! The usb cord will charge when its plugged into a wall charger though. I know its not my cord because ive used different usb cords and they dont work. And its not my computer because I can connect other devices to it via usb. My phone is rooted and on stock Samsung jellybean firmware. Can some one please help me !
Did you even try to search? Plug your first sentence into the search all forums bar and see what comes up. There are so many threads on here about that problem. Give the search bar a try before creating a thread. That is on of the rules here.
Butchr said:
Did you even try to search? Plug your first sentence into the search all forums bar and see what comes up. There are so many threads on here about that problem. Give the search bar a try before creating a thread. That is on of the rules here.
Click to expand...
Click to collapse
Yes I did, I searched for a couple hours looking through threads even went to different websites. None of the solutions worked so I created a thread hoping someone could give me an answer as to what is going on with my phone
By your PC not charging your phone it is very hard to tell. Lets start with the basics. You have tried different usb ports on the computer. You have turned on USB debugging on your phone. You have tried different USB cables. You have uninstalled and re-installed kies on you computer. You have done what you could to clean the usb port on your phone. You have tried to connect your phone to the pc in download mode. That about exhausts my limited knowledge. Sounds like you have been pretty busy over the past couple of hours to get all that done. I am not sure what to tell you besides it sounds to me like your phones usb port is toast. Maybe you can do some searching and see if you can find some one that can repair that bad boy for you.
Butchr said:
By your PC not charging your phone it is very hard to tell. Lets start with the basics. You have tried different usb ports on the computer. You have turned on USB debugging on your phone. You have tried different USB cables. You have uninstalled and re-installed kies on you computer. You have done what you could to clean the usb port on your phone. You have tried to connect your phone to the pc in download mode. That about exhausts my limited knowledge. Sounds like you have been pretty busy over the past couple of hours to get all that done. I am not sure what to tell you besides it sounds to me like your phones usb port is toast. Maybe you can do some searching and see if you can find some one that can repair that bad boy for you.
Click to expand...
Click to collapse
I ve done all of those except re-install kies and clean my usb port. My phone WILL still charge if im using a wall charger though. Ill try cleaning my usb port though and re-intalling kies
Butchr said:
By your PC not charging your phone it is very hard to tell. Lets start with the basics. You have tried different usb ports on the computer. You have turned on USB debugging on your phone. You have tried different USB cables. You have uninstalled and re-installed kies on you computer. You have done what you could to clean the usb port on your phone. You have tried to connect your phone to the pc in download mode. That about exhausts my limited knowledge. Sounds like you have been pretty busy over the past couple of hours to get all that done. I am not sure what to tell you besides it sounds to me like your phones usb port is toast. Maybe you can do some searching and see if you can find some one that can repair that bad boy for you.
Click to expand...
Click to collapse
Alright so I know what caused this problem, I used framaroot to root my phone then unistalled the app. When I uninstalled the app thats when I started having this problem. So im going to see if the dev of framaroot can help me out

Phone wont connect to computer via USB

For some reason my phone will not connect to my computer through my USB. I have tried everything and my debugging is on as well. yet still it does not connect. It charges the battery very slowly with USB, much faster with wireless charging. Adaptive fast charging does not work either.
No contact even with Odin via download mode. Have all the drivers and have tried different USB cords.
When you do not make contact with Odin, is it the hardware that is broken?
Have tried different roms in my phone.
boffi said:
For some reason my phone will not connect to my computer through my USB. I have tried everything and my debugging is on as well. yet still it does not connect. It charges the battery very slowly with USB, much faster with wireless charging. Adaptive fast charging does not work either.
No contact even with Odin via download mode. Have all the drivers and have tried different USB cords.
When you do not make contact with Odin, is it the hardware that is broken?
Have tried different roms in my phone.
Click to expand...
Click to collapse
I think it might be the USB port on the computer. I know my computer often has difficulty keeping a connection, even when I use a different cord.
Snowby123 said:
I think it might be the USB port on the computer. I know my computer often has difficulty keeping a connection, even when I use a different cord.
Click to expand...
Click to collapse
no, I have tried different phones and computers.
it's just my Galaxy S6 Edge that does not make contact.
boffi said:
no, I have tried different phones and computers.
it's just my Galaxy S6 Edge that does not make contact.
Click to expand...
Click to collapse
Another user posted a thread similar to yours.
Try reading through it.
http://forum.xda-developers.com/galaxy-s6/help/pc-connection-t3183818
boffi said:
For some reason my phone will not connect to my computer through my USB. I have tried everything and my debugging is on as well. yet still it does not connect. It charges the battery very slowly with USB, much faster with wireless charging. Adaptive fast charging does not work either.
No contact even with Odin via download mode. Have all the drivers and have tried different USB cords.
When you do not make contact with Odin, is it the hardware that is broken?
Have tried different roms in my phone.
Click to expand...
Click to collapse
hi dear .you still facing this problem or you been able to resolve this issue... i am facing exactly same problem on s6 edge..... try many thinks but no success...
very slow charging
not connected to computer
not connect with odin in download mode
not connecting on ADB mode
reactivation lock also not removed from phone...
not accepting any code from dial pad
.....................
plz help me if someone have soloution of this.......
Buy new cable because original samsung are defective. They work ok when charging, but usb data transfer is a hell. With new cable it works perfect but I am so disappointed with samsung. We have 2 s6 edge (32 and 64gb versions) in house with same cable issue ( I previously owned 3 S tabs and galaxy s, s2, s3 mini, s4, s5 mini and now s6 edge)...This is really really disappointing from Samsung. After S2 they started making lousy mobiles (s4 was ok)........Will not buy Samsung again!!!

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