Please HELP! Can't connect to network! - Galaxy S II Q&A, Help & Troubleshooting

I have checked the forum and no thread had the fix I am looking for. I have K13 flashed on my phone and it was working great for over a week, but now all of a sudden today it stopped connecting to rogers. I have the correct internet and mms apns but my phone does not connect to rogers. I get no data and can send messages only some of the time, but I can receive them. I also can make phone calls, but cannot receive them.
Regardless, I have tried entering the apns again, resetting he network connection multiple times and resetting my phone multiple times. I have no idea why it is doing this. Could it be due to the firmware or is there a setting I need to change. Please help!

I had an issue with rogers today also, had no connection at work through out the day but once i left work it started working.

I really don't think this is a rogers issue. I am going to try flashing a different firmware on my phone... maybe that will fix it... I really don't know what to do. :-(
Another discovery is it works on occasion only and sometimes it shows 3g but does not connect to H+ when it sends out data.

Sounds pretty weird. Did you insert another 50cents when the operator asked??
Was working for a week then with no change at your end the weird crap started...
I'd flash back to stock Rom for your provider and see if all goes back to normal. I'd make a backup 1st to switch back if it's your provider and not the device.
Good luck.
Sent from my GT-I9100 using XDA App

aceofclubs said:
Sounds pretty weird. Did you insert another 50cents when the operator asked??
Was working for a week then with no change at your end the weird crap started...
I'd flash back to stock Rom for your provider and see if all goes back to normal. I'd make a backup 1st to switch back if it's your provider and not the device.
Good luck.
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
I'm flashing back to an earlier version. KG5 was working fine for me... should I really flash back to original though? that would be KE2 for me.

SirRomie said:
I'm flashing back to an earlier version. KG5 was working fine for me... should I really flash back to original though? that would be KE2 for me.
Click to expand...
Click to collapse
Up to you really. If KG5 was working good try that 1st. That's what I would do if you are sure it's not your provider at fault.
Just a methodical process of elimination.
Sent from my GT-I9100 using XDA App

Fashing back did not solve the issue...

Doesn't point to your devices software to me from the little I know of your situation.
Could try a different sim...maybe from another network to see if there is something going on there.
Could try your sim in another device also. See if it works the.
Otherwise could flash back to stock. Reset flash counter if need be with jig and take back to shop and see if they can get it going.
Sorry I can't be more helpful without hands on.
Sent from my GT-I9100 using XDA App

I will try the sim card thing. It seems weird to me that it would just stop working like this, but after reading around some think that it is the modem? How could that have even changed in my phone? Does flashing cause it to change? It was working fine for two months solid and for one week on K13.
It is definitely not the sim card. Modem?

I did read somewhere that someones ime number changed when they flashed.
Might be worth a search as I dont have a link.
There is a way to check if ur ime is correct by using the dialer.
Sent from my GT-I9100 using XDA App

Well Rogers actually fixed the issue. I called them and they apparently had tower issues in my area. It is back up and running after me trying to figure all this out. Such a headache, but at least I will know for next time... a problem like this should not randomly arise and the modem should not change if stock firmware is used (given it is the right version). My IME is still there.

Glad to hear all is good. Had my doubts about it being your device
Sent from my GT-I9100 using XDA App

Thanks for all the help. I went through so many different processes, but I actually managed to get KIES to work with my phone now and all the settings I had are back on it too. So at least something good came out of it. Even if Rogers gave me a huge headache.

Related

[Q] Data blocking incoming calls

I've got a Vibrant (Galaxy S) I recently bought off craigslist. It seemed to work pretty well when I first got it and gave it a factory reset. After about a week i noticed that people kept texting me to "pick up your phone" but the problem was it never rang, never even showed a missed call. If I restarted the phone, made a phone call, then everything would work fine for a few hours, then no more calls would come in. I've tested this in soooo many ways only to find that the trigger appears to be the data connection. I did try disabling data and every call went through just fine until data was restarted.
I've hypothesized that when my phone connects to data it is blocking the normal cell phone service, and never giving the phone priority back until I make an outgoing phone call.
I've tried redoing the factory reset, upgrading to Froyo with keis, Rooting & flashing Nero ROM (which is fantastic BTW), adding phone prioritizer script, running taskkiller, messing with various settings and I am getting nowhere.
I am somewhat new to how the samsung works hardwarewise (I'm coming from an HTC Dream G1) and really need some suggestions. I've been drawing blanks after Googling for days!! Please help!!
Weird. You're using 3G, right?
Sent from my SGH-T959 using XDA Premium App
Flash a flash a rom, a modem
Sent from my SGH-T959 using XDA Premium App
inconceeeivable said:
Weird. You're using 3G, right?
Sent from my SGH-T959 using XDA Premium App
Click to expand...
Click to collapse
Yes
bosina said:
Flash a flash a rom, a modem
Sent from my SGH-T959 using XDA Premium App
Click to expand...
Click to collapse
I will try flashing a modem and post results in a bit, but so far I've been unable to understand what a modem is. Is that like a Radio or SPL? (again I am more familiar with G1 lingo)
Alright, flashed kb1 modem. Working so far, I can receive calls and interrupt data session (market download, map, facebook, etc) I'll update if problem persists.
Sent from my HTC Magic/Dream using XDA App
Update: Still using KB1 modem (battery slightly worse) and BionixV
Went for a trip away from the house this weekend and calls went through flawlessly, so I'm thinking this could be a coverage issue.
However, whenever I turn data off at home, phone calls always work and I always have at least 2 bars. So probably some sort of a hardware issue? I still feel like it get's hung up on data hardware and isn't switching to cell phone mode.
Still looking for more ideas or contacts. Should I pursue contacting Samsung? Am I outta luck with this being a craigslist find?
Had a buddy with access to small tools and some chip diagnostic equipment root around inside the phone. He said he found "3 circuits are shot all pins" Personally I don't know how a phone continues to work after that? Anyway, looks like I got burned on this craigslist find.
So if you have this problem, get a new phone... I'm just gonna pretend it is a mini tablet for now.
-Jake
I've searched and searched and never ran into this thread, I'm wondering if I have the same problem with chip burned!!!! If anyone reads, please check out my post below
http://forum.xda-de:confused:velopers.com/showthread.php?t=1404301

T-Mobile Data

Is anyone else's totally sucking?? It always says either H, or 3G, but no data goes through. The "upload" arrow will light up, but not the "download" one... I also think it's killing my battery since it's constantly searching for a signal for checking e-mail and stuff? Just wondering if anyone else is having this problem or it's my phone? I'm outside of Chicago....
Same here. Someone I work with has the sgs4g and suffers the same problem.
Sent from my GT-I9000 using XDA Premium App
Same problem down here in dallas tx i only really started noticing this with kb5 modem, i recently switched back to the KA6 modem. The problem is persistent but no where near as bad as it was on KB5
Having same issue here... went to Tmobile and they told me this is not a common problem. But the forums are littered with people having the same problem... found 1 rom that kinda manages it well. Axora
Sent from my SGH-T959 using XDA App
hmmm weird. I didn't really have a problem until a few days ago, but I'm glad to know it's not just me
I think I figured out when the data drops. The phone will lag to the point of inoperability, then the phone for some reason has trouble reconnecting to the tower. the only thing I have found to fix this is a factory data reset. I have been lucky enough to reboot in airplane mode sometimes which helped once or twice. Or to reload a rom. I just dont know how to fix it? I had my phone warranty replaced due to this issue and it still remains on new phone. I am somwhat pissed myself
crxforya said:
I think I figured out when the data drops. The phone will lag to the point of inoperability, then the phone for some reason has trouble reconnecting to the tower. the only thing I have found to fix this is a factory data reset. I have been lucky enough to reboot in airplane mode sometimes which helped once or twice. Or to reload a rom. I just dont know how to fix it? I had my phone warranty replaced due to this issue and it still remains on new phone. I am somwhat pissed myself
Click to expand...
Click to collapse
Happens to me randomly specially when searching in Map app. Phone starts lagging and I have to reboot. After reboot it shows No entry like sign in status bar. Nothing works, I tried rebooting, reinstalling same rom, new rom, new modem. What works is take out battery and reinsert it. Thought I got a bad phone, but now it seems others have this issue too?
Im just south of chicago and I usually have to download my apps 2 or 3 times to actually get them installed. I noticed that after you choose to download and it spits you back out in to the menu. Reclick the app you just installed if there isno statusbar you are not trully downloading it.
Sent from my SGH-T959 using XDA Premium App
JediDru said:
Im just south of chicago and I usually have to download my apps 2 or 3 times to actually get them installed. I noticed that after you choose to download and it spits you back out in to the menu. Reclick the app you just installed if there isno statusbar you are not trully downloading it.
Sent from my SGH-T959 using XDA Premium App
Click to expand...
Click to collapse
Same here. The market is a pain with this data issue.
Sent from my GT-I9000 using XDA Premium App
I've been having problems with keeping gchat logged in. Constantly drops out and says either I'm not online or the other person is not online. My wife has the same problem with her vibrant.
In addition my GPS has been extra sucky lately, went from being able to lock 8 inside to usually not locking at all. Nothing I've tried has fixed it, but then randomly it'll work just fine. I can't reliably reproduce the problem.
deadpass said:
I've been having problems with keeping gchat logged in. Constantly drops out and says either I'm not online or the other person is not online. My wife has the same problem with her vibrant.
In addition my GPS has been extra sucky lately, went from being able to lock 8 inside to usually not locking at all. Nothing I've tried has fixed it, but then randomly it'll work just fine. I can't reliably reproduce the problem.
Click to expand...
Click to collapse
This is the second vibrant that I have had this problem on, So I want to say software, unless I got 2 phones with the same problem. The EDT gps fix makes my gps lovely when I have a data connection. I know that heathen has also made a flashable data fix which would at least stop from having to do a data reset, and reinstalling all apps. Unfortunately the data fix is rom specific and not a universal deal. Anybody with more experience know why many vibrants have this intermittent problem???
Since I unrooted I have had no data drops, but cannot fully unlock the potential of the device, has anyone heard if a way to maintain stable data thru root?
Thanks
Sent from my SGH-T959 using XDA Premium App
I kinda think I got the same thing goin on here. The only time I really notice it is in the market and usually only when doing updates to apps. Can't really say that DLing new apps has an issue tho.
I highly recommend CM7 .....I try every new rom and always come back to it. Just a thought haha
crazy25000 said:
I highly recommend CM7 .....I try every new rom and always come back to it. Just a thought haha
Click to expand...
Click to collapse
Just tried it (cm7) and data dropped in 24 hrs. I give up, I'm going to switch to a verizon based phone. Ive never had a problem rooting my g1 or mytouch with data. If anyone knows a fix I would be very interested in understanding the problem.
Data worked for a month straight un-rooted !!!!
Thanks
Did you try out different modems at all?

[Q] 30 Second wait to hear incoming caller!

I am not sure when this started as I use the phone a lot more for text then calling. I have tried multiple roms and all seem to have the same problem but only on in coming calls. I am unable to hear the person calling for the 1st 20 to 30 seconds and then everything is OK. Out going calls are fine and like I said, it doesn't seem to matter which rom. Has anyone else had this problem or have a possible solution.
Thanks in advance
Pup
UN usual problems,
full wipe the phone using dial code
Remove the Sim, clean and re insert
Check with other Sim
Change modem and try
Flash a stock ROM again.
Pick your option!
Sent from my GT-I9100 using Tapatalk 2
The only thing on that list that I have not tried is another sim so I will pull the one from the wife's phone and give it a try. I never really had any problems with the CSC on the Rogers network no matter which one I used I really didn't notice a big difference. Any suggestions which would be better to use with them?
Where did I say anything about csc?
Said try different modem
If you can try flashing stock one more time, format system partition using cwm first than flash gb stock and see if you still have the issue.
Sent from my GT-I9100 using Tapatalk 2
I made a little assumption I guess on the CSC as I thought maybe is was just an issue with my carrier not the modem as it seems to work fine on all aspects except the delay on me being able to hear the caller.
I am working through the suggested steps now I will post how I made out.
Thanks
atifsh
Followed your suggestions and using CWM took everything back to blank formated. Re-installed Samsung's latest version and removed cleaned and re-inserted sim card. First test on land line didn't work as same problems. Read somewhere to try and enable and then remove flight mode 1st and then attempted it again and all work as normal again. I am not sure what part really fixed it as there was so many different routes attempted but a good cleaning seems to have gotten me back to where I need to be. Thanks for your support and guidance.
Pup
Good to know you solved your problem.
Sent from my GT-I9100 using Tapatalk 2

samsung galaxy s3 signal problem

hey everybody i have a problem and its pising me off , well the problem is this when i 1st got my phone i went into mobile network settings> network mode then selected gsm now i keep going from 2 bars to 0 bars is anybody else having this same problem ? im sim unlocked on vodafone uk HELP PLZ
Hi,
I am with o2 and I'm having the same problem. It generally has around 0-2 bars of signal. At the minute I have switched back to auto mode to see if this helps improve things...
Flash different modem with Odin.
Official firmware found here:
http://samsung-updates.com/device/?id=GT-I9300
Or
http://samfirmware.com/
More here plus guide:
http://forum.xda-developers.com/showthread.php?t=1671969
You can just extract the modem and flash as individual package with Odin.
Hope this helps
Which one should I flash?
It's trial and error.
Different regions, carriers, location, band, etc all make a difference.
Also, different modems may affect (better or worse) 3g HSPA etc signal stability, strength, speed etc.
Sent from my GT-I9100 using xda premium
Same here. Hoping it's not hardware as I find covering the left side of my device blocks signal!
Sent from my GT-I9300 using XDA
Maybe try to use different radio baseband. That's what I did to.solve the problem I had.
Sent from my AWESOME HTC EVO 3D. Click THANKS if u find my post is helpful.
androidboy123 said:
Maybe try to use different radio baseband. That's what I did to.solve the problem I had.
Sent from my AWESOME HTC EVO 3D. Click THANKS if u find my post is helpful.
Click to expand...
Click to collapse
That's exactly what I've already suggested.
Radio and modem are same. Samsung generally use "modem"
Sent from my GT-I9100 using xda premium
I've got a similar problem it's just with my wifi, it turn of and off,my first thought was of cause
That its the modem and change that would fix it, but after 20 hours(got my phone yesterday)its getting better,but the phone still turns wifi of when is want to dl. large files or in-app dl., like additional files in zombie killer or opgrade an app from within the app.
anyone else have this issue or a solution.
i have resisted to root my phone yet, if i had to return the phone.
Thanks very much for the advice.
Are Samsung likely to release a firmware update to sort out issues like this? I don't really want to start having to flash a brand new phone to try and get it to work as it should out of the box...
Also zodiaxe66; I am having that problem too. The wifi just disconnects and immediately reconnects randomly while I'm using the phones browser...
muldersleigh said:
Thanks very much for the advice.
Are Samsung likely to release a firmware update to sort out issues like this? I don't really want to start having to flash a brand new phone to try and get it to work as it should out of the box...
Also zodiaxe66; I am having that problem too. The wifi just disconnects and immediately reconnects randomly while I'm using the phones browser...
Click to expand...
Click to collapse
When is got it yesterday my browsing was awful, but it now it works,large files is where my problem starts, the second i hit dl. the wifi disconnect and yesterday in had a hard time connecting again, but that problem solved itself,now it connect immediately after disconnect.
Still think its a modem problem, but i don't want to flash anything before I'm sure its not a hardware problem(and yeah i know how to flash and reset counter)
Ps.
it just disconnected again and it said "network disconnected - bad connection"
When i try to "ping" i get a false message
If it is a firmware problem and I have to flash, then so be it. Just a bit annoyed that I have a brand new phone that is having problems because the manufacturer didn't load the correct firmware in the first place.
Anyways, I am with O2 in the UK so looking at that Official firmware list
would it make sense to flash this one? -
GT-I9300 O2U I9300XXALE8 Android 4.0.4 01.06.2012 12-05-2012 554452
Thanks very much guys
@muldersleigh
Could u give me a heads up if it fixes the wifi prob. to flash a new modem or firmware..
i would appreciate that
No probs. If I decide to go ahead and flash I will let you know how it goes.
But I just checked and the firmware I posted there that I was thinking of flashing is the one that's already installed on my phone, so not sure which one to go for and if it is trial and error, that means flashing one and working with it for a day and so on until finding one that works well.
That's a lot of effort for a brand new device! I will keep you posted on any developments though. Please do the same for me.
Many thanks
I have the same issues with signal and wifi.
I get weak signal and very weak wifi with dropouts. My 3g even keeps disconnecting.
I'm not sure if it's a hardware probelm or not. If it was software then more people would have a problem.
I'm still not sure whether to get phone exchanged or not.
I'm going to keep an eye on it for another few days and note down any factors that seem to increase the problem etc.
The other thing I should mention is that from time to time during calls it seems to drop out and people have told me it sounds like I'm under water...
This may be related to the signal issues but has anyone else experienced similar voice issues?
I don't know about signal strength,as i don't have a micro-sim.my carrier didn't send it when i ordered it so had to reorder a new sim yesterday.I'll get it Monday. But u don't have to flash a full firmware, just the modem with Odin. I think XXLEF is the latest, if not go to samfirmware.com and check. I won't flash anything till i get my sim on Monday.
but if u need guidance on how to flash,just ask.
gs3 said:
I have the same issues with signal and wifi.
I get weak signal and very weak wifi with dropouts. My 3g even keeps disconnecting.
I'm not sure if it's a hardware probelm or not. If it was software then more people would have a problem.
I'm still not sure whether to get phone exchanged or not.
Click to expand...
Click to collapse
As a general rule for Samsung devices, at least for SGS2, most likely same here too.
Modem (Radio) > cellular ie. 2G 3G etc
Kernel > WiFi
Edit: To those that need to flash modem or kernel, The individual packages are for download and link to flashing guide in a previous post. Not necessary to flash full firmware. Easy to flash via Odin.....
Sent from my GT-I9300T using xda premium
Thanks guys.
Does flashing one of these firmwares void the warrenty?
muldersleigh said:
Thanks guys.
Does flashing one of these firmwares void the warrenty?
Click to expand...
Click to collapse
Possibly if by some chance it get screwed up., but it's official and no real evidence left behind if you need too return it for warranty . Just flash back the o2 firmware. Done. If you have root, this will unroot too .
Sent from my GT-I9300T using xda premium

The phone stops make and receive calls

I tried to search for the same problem through XDA but found nothing.
The phone is GT-I9300, Android 4.0.4, firmware I9300XXLH1. After some time after reboot the phone stops make and receive calls. The signal in statusbar is full and in notification menu I can see the name of my mobile operator. First I thought that something is wrong with my SIM-card. But after every reboot, as I already mentioned, for some time there're no problems.
Besides even after calls become unavailable, 3G and Edge are working fine.
May be someone can suggest any solution?
saylas said:
I tried to search for the same problem through XDA but found nothing.
The phone is GT-I9300, Android 4.0.4, firmware I9300XXLH1. After some time after reboot the phone stops make and receive calls. The signal in statusbar is full and in notification menu I can see the name of my mobile operator. First I thought that something is wrong with my SIM-card. But after every reboot, as I already mentioned, for some time there're no problems.
Besides even after calls become unavailable, 3G and Edge are working fine.
May be someone can suggest any solution?
Click to expand...
Click to collapse
Weird. Doesn't sound like it's actually losing signal, just loss of functionality heh. As you even noticed you have signal and the radio is still functioning, at least for data, just not for voice.
I know it's a pain but I would start by either factory defaulting the stock ROM and see if it persists or if you want try a custom ROM and make sure to do a full wipe first.
The ****ty part is loss of data. If you have CWM installed then maybe make a nandroid first so you can revert back if it's no different
Sent from my GT-I9300 using xda premium
xtechx said:
Weird. Doesn't sound like it's actually losing signal, just loss of functionality heh. As you even noticed you have signal and the radio is still functioning, at least for data, just not for voice.
I know it's a pain but I would start by either factory defaulting the stock ROM and see if it persists or if you want try a custom ROM and make sure to do a full wipe first.
The ****ty part is loss of data. If you have CWM installed then maybe make a nandroid first so you can revert back if it's no different
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
Flashed the same rom again and made full wipe, nothing changed. Downloading now 4.1.1 rom, may be something will going better
Have you cut your sim card or is it an original micro sim? Of you have cut it that's your culprit.
Sent from a Galaxy far away. Literally!!!
saylas said:
Flashed the same rom again and made full wipe, nothing changed. Downloading now 4.1.1 rom, may be something will going better
Click to expand...
Click to collapse
Hmm, that is messed up.
Maybe try a different modem?
It sounds like a software bug but to carry across a fresh install.... That's not right....
What ROM are you trying? Did it happen on any other one? Or just happens with this new ROM?
Sent from my GT-I9300 using xda premium
xtechx said:
Hmm, that is messed up.
Maybe try a different modem?
It sounds like a software bug but to carry across a fresh install.... That's not right....
What ROM are you trying? Did it happen on any other one? Or just happens with this new ROM?
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
I've now tried 4.1.1 and that didn't solve the problem.
mariosraptor said:
Have you cut your sim card or is it an original micro sim? Of you have cut it that's your culprit.
Sent from a Galaxy far away. Literally!!!
Click to expand...
Click to collapse
So i have 2 sims of one mobile op. The factory one and cut one. I began to think that the problem is with the sim card. So I tried both and nothing changed.
So may be there is any problem with micro-sim slot in the phone? May be the hardware problem. But if there is any hardware problem, why does the phone after airplane mode or reboot register in the network successfuly.
Besides when I call someone (while the network is still available) no matter how long the conversation is - the phone is available all the time.
saylas said:
I've now tried 4.1.1 and that didn't solve the problem.
So i have 2 sims of one mobile op. The factory one and cut one. I began to think that the problem is with the sim card. So I tried both and nothing changed.
So may be there is any problem with micro-sim slot in the phone? May be the hardware problem. But if there is any hardware problem, why does the phone after airplane mode or reboot register in the network successfuly.
Besides when I call someone (while the network is still available) no matter how long the conversation is - the phone is available all the time.
Click to expand...
Click to collapse
Hey, just wondering did you manage to fix this problem?
My S3 is doing the same thing, only 2 weeks of having the phone and it started doing it today. I got full signal but it says I can only make emergency phone calls. Done the whole battery in & out, reset factory settings, and still nothing. I thought it may be the software update as I am yet to update but I'm unable to since I can't have data connectivity, I was going to use a friends' Wi-Fi to download the new firmware but it sounds like that doesn't help either?

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