Help please - Motorola Photon 4G

Hey guys, my wife's photon has a terrible data speed. I don't know why, were both running the exact same software/prl. I've wiped the phone and reloaded all the updates and her data connection is still slow. Side by side speed tests between her phone and mine show my phone is grabbing 2.2mb, and her phone is struggling to reach 100 Knossos. Any ideas????
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100kbps* damn spell check
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Get sprint to do a data update on her line.
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nfamisnme said:
Hey guys, my wife's photon has a terrible data speed. I don't know why, were both running the exact same software/prl. I've wiped the phone and reloaded all the updates and her data connection is still slow. Side by side speed tests between her phone and mine show my phone is grabbing 2.2mb, and her phone is struggling to reach 100 Knossos. Any ideas????
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That's crazy, subscribed to see how this plays out. Both are connected to the same network, right? (I know, unlikely you're comparing 4G to 3G, just making sure )

I have actually had a similar issue before. And had sprint reset my data and such, and it fixed the problem. But over time it went back to being hit and miss with the good speeds.

As stated, have Sprint look at her data plan. All carriers have the ability to slow you down or speed you up.
Funny, @ a month back I looked at Sprints "Unlimited Data" fine print. To make this short, we do have unlimited data, BUT, if your using your device as a server, sending out mass Spam, or (and yes it states this) if you turn on your webcam and set it on the table for several hours, the will turn down your bandwidth for that billing cycle.
I did the above because a old friend is long time AT&T iPhone user on Unlimited Data. AT&T decided to cap new users at 5Gb but last month decided to slow down old users after 5Gb. Not charge them, but put them on a leash.

Hey guys thanks for the responces. Problem solved!!!! I had to use rsdlite to change the software back to the old mr3 release, and manually update her phone to the latest software and then I had to factory reset like 6 times and finally it her data speeds increased. Now there were they need to be.......oh and I wasn't talking about 4g speeds, I was refering to the 3g data speeds. I have an air rave at home. I usually test the 3g speeds atleast once a week. Its a good way to keep up with q.o.s. on the air rave. Thanks for all the responces everyone.
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nfamisnme said:
Hey guys thanks for the responces. Problem solved!!!! I had to use rsdlite to change the software back to the old mr3 release, and manually update her phone to the latest software and then I had to factory reset like 6 times and finally it her data speeds increased. Now there were they need to be.......oh and I wasn't talking about 4g speeds, I was refering to the 3g data speeds. I have an air rave at home. I usually test the 3g speeds atleast once a week. Its a good way to keep up with q.o.s. on the air rave. Thanks for all the responces everyone.
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So the speeds were slow when it was connected to your home airrave? Then I don't think its a problem with sprint or your phone but rather your home internet connection. But if you're not connected to the airrave and outside then that's a diff problem
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kwazytazz said:
So the speeds were slow when it was connected to your home airrave? Then I don't think its a problem with sprint or your phone but rather your home internet connection. But if you're not connected to the airrave and outside then that's a diff problem
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Very true, however I own a photon, and when I do a speed test while being connected to the air rave, and my numbers are high, I know something isn't right with my wife's phone. I also run a speed test on my internet connection at home to ensure I'm getting every megabyte I pay att for lol.
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Related

3G speeds

Hello. I've seen it mentioned, and wouldn't have believed it if I didn't experience it. FYI, this isn't a *****ing thread, I am just curios WHY 3G speeds on the 3VO are so much slower than what I had from the OG Evo. Is this something that will, or even CAN be addressed by a radio update?
Thanks for the input!
From my personal experience, in the same location I have gone from speeds of 300kbps to a meg a second, down to >100kbps with a top of 300kbps. I tried the "Increase 3G speed trick," and still in the same speed range.
UPDATE: I had Sprint reprovision my device, and was told to do a battery pull, turn on and let the system settle, and voila. Still pulling 300kpbs tho.
If anything, this can be fixed through a radio update. Just give it time. I know it is unfortunate. Have you bothered with the MSL tweak that is in the development section?
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DDiaz007 said:
If anything, this can be fixed through a radio update. Just give it time. I know it is unfortunate. Have you bothered with the MSL tweak that is in the development section?
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Click to collapse
Yes, didn't see any difference unfortunately. I just hope it is software limitations and not hardware... I cant imagine the Evo and 3Vo have that much of a different set up?
monkeybone12 said:
Yes, didn't see any difference unfortunately. I just hope it is software limitations and not hardware... I cant imagine the Evo and 3Vo have that much of a different set up?
Click to expand...
Click to collapse
I'm going to say it has to be radio related. Time will tell I suppose. I am sorry that I was not much help.
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My 3g is faster with 3vo than my ogEvo
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EvoSideHustlAZ said:
My 3g is faster with 3vo than my ogEvo
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Click to collapse
Well snap, that is a first from what I have read. What type of speeds do you get on the 3vo now? Done the MSL 0's trick?
LOL'ed at your sig BTW.
EvoSideHustlAZ said:
My 3g is faster with 3vo than my ogEvo
Sent from my DUAL CORE 3VO ****ting on og evo using XDA Premium App
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Click to collapse
My 3G speeds are a little bit faster, but they still suck. Where I live, my speeds are abysmal. This applies with any Sprint phone. I remember when my speeds rocked, but that was at the beginning of the release of the Evo 4G. It just degraded throughout time.
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DDiaz007 said:
My 3G speeds are a little bit faster, but they still suck. Where I live, my speeds are abysmal. This applies with any Sprint phone. I remember when my speeds rocked, but that was at the beginning of the release of the Evo 4G. It just degraded throughout time.
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Click to collapse
Yeah, I live in the sticks, so I feel ya... lol
monkeybone12 said:
Yeah, I live in the sticks, so I feel ya... lol
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Click to collapse
It truly does suck. Well when I'm not near my WiFi.
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I thought it was just my 3D at first, but now I see that every sprint phone my family has have been extremely slow. My sister called me yesterday asking how to turn on the 3g on her Samsung, but sadly it was already on. Sprint can't keep up with all the new subscribers.
3G on Sprint compared to Verizon sucks. I called sprint and told them about it. I suggest that others do the same. I'd didn't ***** at them I just told them I have a Xoom and a EVO3D and the Xoom 3G absolutely blows away Sprint. I told them its embarrassment. Unlimited data? Ya at 56k they can give you all the unlimited data they want.
Mine have increased from OG EVO to this without the msl trick. Weird.
Edit: update on speeds. Tested three times, all above 1.40 mbps. Never got that on og evo.
Sent from my Shooter.
Funny thing, I just saw sprint's new commercial about unlimited data. They rank on verizon and att for their tiered data, then they rank on tmobile for thier throttling data after 5gb, and they finally they say how fast their data is! I laughed my ass off. I bet tmobile's throttled data is faster that my 3G data with full bars. I'm not in a 4G area so I can't comment on that, I'm sure it's fast but sprint's 3G data in my area is super slow during peak hours. I average 100kbs peak, about 700kbs to 1mb super early in the morning or super late in the evening. Basically without a wifi connection its unusable during peak hours.
no difference between the evo and 3d for me same old 56k **** speeds.
billyapd21 said:
Funny thing, I just saw sprint's new commercial about unlimited data. They rank on verizon and att for their tiered data, then they rank on tmobile for thier throttling data after 5gb, and they finally they say how fast their data is! I laughed my ass off. I bet tmobile's throttled data is faster that my 3G data with full bars. I'm not in a 4G area so I can't comment on that, I'm sure it's fast but sprint's 3G data in my area is super slow during peak hours. I average 100kbs peak, about 700kbs to 1mb super early in the morning or super late in the evening. Basically without a wifi connection its unusable during peak hours.
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Click to collapse
Thats what I told the lady from sprint was that if you don't have a WiFi connection then data was pretty much useless. What got me was I have all my music on the Google cloud. So I sync my Xooms bluetooth with my car. On the way to work it played perfect never skipped and I could change tracks without issue. So I thought well let me try it with my EVO. Well what a disaster it wouldn't play a single track let alone change tracks. Completely worthless without WiFi.
Odd that some see no difference, and some better and some worse... I put the OG Evo back on to make sure, and I'm getting approximately 3 times the network speed.
Does anyone know why this could be? I see fewer bars... But I didn't think to play with open signal maps. Might have to tinker with that when I get off.
Sent from Synergized Evo!
DDiaz007 said:
It truly does suck. Well when I'm not near my WiFi.
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I work outside, so no wifi for me.
Sent from Synergized Evo!
For the ones that have good data on OG EVO, but not on the 3D, a reprovision of the phone should help you out. If you have bad speeds on both devices then reprovisioning won't do anything as you're probably in a bad reception area.
Just left tmobile for sprint and I can definitely say my throttled data was faster than sprints 3G.
It's beyond annoying. I live in Orlando, and somehow I find myself constantly roaming in high tourism areas. Actually, I'm roaming the minute I go into my bedroom.
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Mine just picked up speed today! The sprint store tech did a speedtest and it was in the 100kb range. He reprovisioned the phone to reactivate on the network nd my speeds are now as good or better than original evo 500kb average. I dont think a radio update would do much good. Sprint needs to hop on the Rev B evdo or start rolling out those dual 3g/4g towers sooner than expected! They are dropping all these hot phones w/out expanding the network. Starting to sound like att.
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Data dropping with Rezound was Droid Charge

So sick and tired of this...spent 6 months fighting with Verizon about data outages daily with the Charge, not to mention numerous replacement devices and trying every modem that came out. Now the Rezound is pulling the same crap. I've been with VZW for over ten years and get treated like an idiot not only in their stores but on the phone. No data whatsoever today and even replaced the SIM...AGAIN. What gives?!?!
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Btw, I parked next to a tower in the city and had to post this using 1x data
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There's a 4G outage bro.
zeus_r6 said:
So sick and tired of this...spent 6 months fighting with Verizon about data outages daily with the Charge, not to mention numerous replacement devices and trying every modem that came out. Now the Rezound is pulling the same crap. I've been with VZW for over ten years and get treated like an idiot not only in their stores but on the phone. No data whatsoever today and even replaced the SIM...AGAIN. What gives?!?!
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Click to expand...
Click to collapse
A lot of people having the same problem today. Happens every few days I guess as they tweak 4g
I tried to tell people for months in the Charge forum that it was the network doing that, not the phone but NOBODY wanted to believe it.
Now, my Wife is using my old Charge and it is no better or worse than my Rezound as far as losing data periodically.
~John
i wasnt gettin data at all earlier
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wait, so you guys are all getting outages?
my 3g won't come on half the time, other times it's just 1x, other times its just bars...and i sold a reszound today that wouldn't pick up 3g, and i just had a guy with ab ionic come in and tell me 3g was turning on and off by itself all day and he can't get data.
i'm in central NJ
I'm showing no service at all :/
jayochs said:
wait, so you guys are all getting outages?
Click to expand...
Click to collapse
Yup.
~John
OK just called up to confirm, they said people in my area are seeing 4g outages and problems, so yeah it's a problem. interesting!
Oops, my particular problem was that I had the back off, so no antenna heh. Though I'm only getting 3G, so I guess 4G is problematic in this area...
yup, seems to be a common thing these days
jayochs said:
wait, so you guys are all getting outages?
my 3g won't come on half the time, other times it's just 1x, other times its just bars...and i sold a reszound today that wouldn't pick up 3g, and i just had a guy with ab ionic come in and tell me 3g was turning on and off by itself all day and he can't get data.
i'm in central NJ
Click to expand...
Click to collapse
Just got off the phone with verizon about same issue...I am getting 1x most the time... Acworth,ga
My data is back to normal
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dragonrazorz said:
My data is back to normal
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Click to collapse
3G, but no 4G in NYC/Jersey. Still.
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antawnm26 said:
Just got off the phone with verizon about same issue...I am getting 1x most the time... Acworth,ga
Click to expand...
Click to collapse
Been having that issue lately as well...Milwaukee, WI
There is nothing wrong with the phone, we had the same problem with the TBolt - it's the 4G system acting up, not the phone.
Sent from my Galaxy Tab 10.1
jayochs said:
wait, so you guys are all getting outages?
my 3g won't come on half the time, other times it's just 1x, other times its just bars...and i sold a reszound today that wouldn't pick up 3g, and i just had a guy with ab ionic come in and tell me 3g was turning on and off by itself all day and he can't get data.
i'm in central NJ
Click to expand...
Click to collapse
Just bought my Rezound a few hrs ago. They told me that 4g was down, and wouldn't be up fully again until around 11 or so tonight. Therefor, I also cannot activate it until then. She also tried to talk me out of buying it 3 times. What gives there?
In South Dakota.
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she's clearly a typical salesperson who probably tries to push the razr because she probably gets the spiff on it (thats if its a corp store.) what was she telling you to get??
either way, mine activated fine, and it wen through, but 3g just didn't come on..i didn't know there was an outage though until another customer came in telling me it was messing up on his bionic
I didn't give her a chance to push another phone. Instead, I made her tell me why "more than half" were being returned. She stated constant reboot, bootlooping and software problems. Said something about a software update coming, but didn't know when it was supposed to come.
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CDMA Data Speeds Tanked After Update

Has anyone else noticed their data speeds drop significantly after this latest update? At first I just figured they were doing something to the network, but here a week or so later I'm still getting around 100 - 200kb where I used to get 1mb.
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xHausx said:
Has anyone else noticed their data speeds drop significantly after this latest update? At first I just figured they were doing something to the network, but here a week or so later I'm still getting around 100 - 200kb where I used to get 1mb.
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Click to collapse
Mine seems fine. I am running Eternity 3.0 with no issues. All I have is 3g in my area tho and I live out in the country side. Do you live in a big city were there is alot of folks hammering away on data?
I'm near cocoa beach so it's not uncommon for them to get this low during the day, but around now at one in the morning the they're usually good.
My upload speeds seem fine also, it's just my down stream data that is horrible.
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Yeah my data speeds have tanked too man, sucks!
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I think it may have affected me also. At night I can still pull over 1 mb down on 3g. WiMAX I haven't been able to pull over 1 mb down my upload speeds are normal for both I'm not sure if its location related or update related. The other night I couldn't even download an app on 3g.
It is so noticeable! The latest update destroyed my data speeds. It's horrific now. Now, even in major cities I've never had a problem in, I struggle just to refresh a web page. Seriously, if I'm not on wifi I can't even use this anymore.
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My data speeds were always pretty bad but I've noticed other carriers like att and Verizon having same issues.
The fix that works for me every time is on the stock ROM dial ##CLEAR# enter your msl tap menu and restore, then reboot your phone
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xHausx said:
I'm near cocoa beach so it's not uncommon for them to get this low during the day, but around now at one in the morning the they're usually good.
My upload speeds seem fine also, it's just my down stream data that is horrible.
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Click to collapse
have no fluctuation here whatsoever, not even the slightest bit.
My speeds on 3G were always not so great and before and after the update they didn't budge to be honest.
Still waiting on the tower upgrade to be done near my house to fix the capacity issue it has. Too bad im told thats not set to be done till April 1st. lol
Love that they spent the time to do the voice capacity upgrade in December when Ive never ever had a dropped call here once, but data has always capped out at sub par speeds.
Believe me i check multiple times during the day and multiple servers on the speedtest app always in the same exact location and compare the same times of day and its funny to watch the speed i get at 6am be crushed by 11am when normal folk wake up. haha
RevolutionaryPC said:
The fix that works for me every time is on the stock ROM dial ##CLEAR# enter your msl tap menu and restore, then reboot your phone
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Click to expand...
Click to collapse
That doesn't work.... Are you sure it's not ##DATA#....?
Either way, restoring my data profile doesn't work.
xHausx said:
Has anyone else noticed their data speeds drop significantly after this latest update? At first I just figured they were doing something to the network, but here a week or so later I'm still getting around 100 - 200kb where I used to get 1mb.
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Click to collapse
I've had this happen before where my upload was greater than my down. I just re provisioned my phone my self, restored data profile, and I was good to go.
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Have y'all tried to update profile/prl yet? Simple fix, but sometimes works wonders (particularly profile update)
joehunni said:
Have y'all tried to update profile/prl yet? Simple fix, but sometimes works wonders (particularly profile update)
Click to expand...
Click to collapse
Yep tried that and it doesn't help.
Try this...
##72786#
select edit and enter MSL
select menu and then Reset
After phone goes through "hands free activation" and your back at your dialer, enter this:
##3282#
select edit and enter MSL
select data profile
select menu and select Restore
Update profile
Make sure you have a good data connection to allow hands free activation.
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Sprint speeds suck, point blank, no questions asked. I know sprint is good in some areas but where I live in and out of Los Angeles I can only get around 15 kbps to 120 kbps on 3G during the day normally.
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gunfromsako said:
Try this...
##72786#
select edit and enter MSL
select menu and then Reset
After phone goes through "hands free activation" and your back at your dialer, enter this:
##3282#
select edit and enter MSL
select data profile
select menu and select Restore
Update profile
Make sure you have a good data connection to allow hands free activation.
Sent from my PG8610000 using xda premium
Click to expand...
Click to collapse
Just tried this and it doesn't help.
Thanks for the effort though.
DarkManX4lf said:
Just tried this and it doesn't help.
Thanks for the effort though.
Click to expand...
Click to collapse
Are you guys all stock? You running any roms with most of the HTC stuff stripped .
CaliBoyPhillip said:
Sprint speeds suck, point blank, no questions asked. I know sprint is good in some areas but where I live in and out of Los Angeles I can only get around 15 kbps to 120 kbps on 3G during the day normally.
Sent from my PC36100 using Tapatalk
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Click to collapse
I agree but you shouldn't be getting faster upload speeds compared to download.. Something has to be causing this... I might do some more tinkering with epst...
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I haven't gotten over 60 - 100kbps on 3G in the longest time...
Just throwing this out there, but is it possible this may have something to do with it?

Data connection issues only with the Note?

Hi All,
I have an AT&T Note. Both phones of course get AT&T's "4G." With both of these phones I have regular issues of data slowing to upwards of 3000ms Ping, speeds around 10-150kbps download, and 10-50kbps upload. How is this possible? It's driving me nuts, because when the damn thing works, it flies, but when it doesn't the speeds are so slow it is pretty much unusable.
EDIT: Also, on my phone the ping is always around 190ish when working well, whereas his is usually around 95. We do not live in an LTE area.
Are both on a 4g lte plan u need to go in to a att store cause thats what happen to me
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sirrdeezy said:
Are both on a 4g lte plan u need to go in to a att store cause thats what happen to me
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Click to expand...
Click to collapse
I just called, and I do have that plan. Even though I am not in an LTE area, should I have an LTE sim?

Sprint mobile data keeps dropping

This just started happening a few days ago. Mobile data drops out..no 3g or 1x. Seems to happen on multiple roms, think its a sprint issue. Anyone else?
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It's just a 3d issue I'm afraid...when I go from my 3d to photon, I notice better 3g connection
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I've had this phone since November & never a issue until now
Sent from my PG86100 using xda premium
I've never had any issues like that. In fact I get service where I didn't before. Then again I'm bypassing sprint proxies.
Sent from my PG86100 using xda premium
Try calling sprint and have them reset your signal.
#Root-Hack_Mod*Always\
Did you happen to flash the vm firmware? That could cause your described issue.
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sailio said:
I've never had any issues like that. In fact I get service where I didn't before. Then again I'm bypassing sprint proxies.
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Click to expand...
Click to collapse
What are you using to bypass the proxies? Where I live 3g is horrible and lately 4g is getting worse
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Welcome to Sprint's 3g lol
Yea sprint is whack in some areas.. some areas it's decent. T-mobile 3g is always consistent and heck even faster than sprint 4g sometimes. They need to improve service because it's not reliable.
Its been like that for me since my release day OG...
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soo sloow
will drop pick up in a couple days or get another carrier like Verison, flash Evo 3d to Straight Talk
yeah... sprint 3G has sucked for me for like the last 6 months. I think they are intentionally throttling down and degrading 3G quality in towers where 4G is available. that seems to be the trend I am noticing. This way, it encourages us to move off of those channels and free up traffic for others who dont have 4G. Just a theory. But my worst 3G speed / signal is in areas where 4g is available.
I broke my 3d and had to reactivate my old Hero but i cant get any data cuz the area where my account is active (Dallas 469 area code) is having issues so even all the way down here in houston i cannot get my phone to provision on the network because its pulling from Dallas where the problem is. So i have no data at all!!!! Rep said it would be next friday b4 its fixed but they will credit for the time im without data. WTF?
Sprint offered
received READY NOW service today hard reset, wipe and slate test. I'testing

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