Hello,
I have brought the GTab 10.1 for 3 months already from a agent in US, and it mailed to Hong Kong to me.
Everything is fine except very little newton rings occur in rare situation.
However, from this week, my LCD screen started with some colour distortion, which white colours all become pink gradually after long term use. It is not fixed and rotate same way with screen position.
I have phoned the agent in US but they refused to help me to send it back to Samsung and stated that Samsung will cost them charge to repair this problems. They just throw me to Hong Kong Samsung Custom Service to repair it which is cost the same.
Did anyone got this problems too? Did Samsung cost repair charge for repairing this problem? I need some evidence to argue with the agent. Please help!!
Thanks for any help!!
I suggest you chat with a live support person. Worked for me.
http://www.samsung.com/us/support/owners/product/GT-P7510MAYXAB
As an update,
After have a live chat with Samsung US support, they ask me to send the GTab back to have a check. They don't tell me if they charge for repair or not. Since I am sure I haven't drop it or related to software issue, it is almost due to faulty graphic hardware. I will try to argue with the agent again.
Hope all things fine...
simgamer50 said:
Hello,
I have brought the GTab 10.1 for 3 months already from a agent in US, and it mailed to Hong Kong to me.
Everything is fine except very little newton rings occur in rare situation.
However, from this week, my LCD screen started with some colour distortion, which white colours all become pink gradually after long term use. It is not fixed and rotate same way with screen position.
I have phoned the agent in US but they refused to help me to send it back to Samsung and stated that Samsung will cost them charge to repair this problems. They just throw me to Hong Kong Samsung Custom Service to repair it which is cost the same.
Did anyone got this problems too? Did Samsung cost repair charge for repairing this problem? I need some evidence to argue with the agent. Please help!!
Thanks for any help!!
Click to expand...
Click to collapse
Same issue here. I've had my Tab for over a year. lots of use out of it and have taken great care of it, but recently I'm getting the color distortion and it goes in and out. link below is another thread I posted pictures to regarding the 8 bit color bleed.. Any idea how to fix it?
http://forum.xda-developers.com/showthread.php?t=1219078
Related
I dropped my phone and now my camera doesnt work. It shows a fuzzy picture like a TV needs tuning in. Any ideas. I already reflashed it following someones advice and it didnt work. can i buy a replacement camera and where?
Where, when, and from whom did you buy your phone?
I bought my phone from t-mobile uk 3 months ago.
Then flash it back to one of the official ROMs, and send it to t-mobile for repair.
software_samurai said:
Then flash it back to one of the official ROMs, and send it to t-mobile for repair.
Click to expand...
Click to collapse
I agree. If there is no visible damage then it should be covered under warranty.
thanks for the advice. there are scratches on the outside from dropping it, however something really wierd has happened. I dropped the phone a second time and it seems to have sorted the camera problem!!! spooky
antway thanks for all your help.
Hi everyone,
I just received a new GS2 from Bell, but i have major issue with the touch screen. ( I read some of the thread regarding to unresponse touchscreen issue but it's not my case therefore i post it up and hopefully someone can help me with the issue)
here it goes... when i select anything..says making a call i cant dial a number, some number i can or when i select an icon i cant able to unless i press the home button and go back then it work BUT not all the time just sometime they work. Its really frustrating so please if anyone know how to fix this issue help me
Oh i did hard reset wipe everything and the issue still there do i have the faulty unit?
Thanks alot
Drew
I'd get it exchanged asap.
the problems is this is not my phone originally i bought it off someone it work fine till recently (about a week).
Ibring it to Bell, Bell refused to service it they need the original receipt. but it's clearly a Bell branded phone and it just release not long go??
Then i contacted Samsung Canada, they too told me that the need the receipt! the supervisor even told me if i have it a day and no receipt they will not honor the warranty.
Does this making any sense at all to you guys? anyhow, I canceled Bell service and also did email to Samsung Canada and will email Samsung in Korea as well when my friend free this coming up week, he is korean
anyhow, thanks for your help
im so excited before and now super pissed and sad!!
I dropped my tablet corner first and the lower left corner smashed and the corner of the glass broke in lots of pieces
now my screen has 2-3 big cracks over it. Does anyone know where I can get it repaired in Asia or if in the US who can I contact for pick up, estimates and other stuff.
Go to Sony website to check out local Song Corp in Asia for services.
I asked our sony service centre in saudi arabia .a screen replacment costs about thesame price of a new tablet !
But may be cost varies from a country to another.
If you can't fix it, Id get a galaxy tab or galaxy note 10.1. Im dissapointed in my Sony Tablet. The only feature I lack on other tablets is the IR remote, which I sadly can't use as I don't have anything that uses it.
rjsmith2007 said:
If you can't fix it, Id get a galaxy tab or galaxy note 10.1. Im dissapointed in my Sony Tablet. The only feature I lack on other tablets is the IR remote, which I sadly can't use as I don't have anything that uses it.
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Click to collapse
Oh wow. This is ultra helpful. Moron.
rjsmith2007 said:
If you can't fix it, Id get a galaxy tab or galaxy note 10.1. Im dissapointed in my Sony Tablet. The only feature I lack on other tablets is the IR remote, which I sadly can't use as I don't have anything that uses it.
Click to expand...
Click to collapse
How do you not own anything that uses IR? I find that impossible, how you can have a tablet but not a TV as all TVs use IR...
Sent from my HTC Desire using xda premium
I chatted with the Sony US (that's where i bought mine) and they kept referring me to a repair number which i can't call coz im not in the US and IDD costs. my local service center sucks
dohanotoha said:
I asked our sony service centre in saudi arabia .a screen replacment costs about thesame price of a new tablet !
But may be cost varies from a country to another.
Click to expand...
Click to collapse
The sony service center in my area doesnt repair tablets does the screen replacement include labor?
If you have replaced your screen already then this is not nessasary but here is my plan for if my screen will crack:
Just send it back with the message that you had the little black cord attached on it, the one that comes with the tablet, and tell them that your cord snapped
just like that, nothing you can do about it you could give it a try right?
kazshizka said:
I dropped my tablet corner first and the lower left corner smashed and the corner of the glass broke in lots of pieces
now my screen has 2-3 big cracks over it. Does anyone know where I can get it repaired in Asia or if in the US who can I contact for pick up, estimates and other stuff.
Click to expand...
Click to collapse
That could work. it would party be their fault that my screen broke. I'll try that
Mahaco said:
If you have replaced your screen already then this is not nessasary but here is my plan for if my screen will crack:
Just send it back with the message that you had the little black cord attached on it, the one that comes with the tablet, and tell them that your cord snapped
just like that, nothing you can do about it you could give it a try right?
Click to expand...
Click to collapse
lol that's why honest people with genuine faults have such a hard time getting warranty claims honored ^^
Hi i had a brand new nokia lumia yellow the earpiece did not work (could not hear anybody) and phone got quite warm on upper part of phone i sent it in to the nokia repair centre what is the turn around time here in the uk. Also is this a common problem on this phone?
jutley said:
Hi i had a brand new nokia lumia yellow the earpiece did not work (could not hear anybody) and phone got quite warm on upper part of phone i sent it in to the nokia repair centre what is the turn around time here in the uk. Also is this a common problem on this phone?
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Click to collapse
Not a common problem, but why didn't you just exchange it where you bought it from if it was brand new?
A more common problem is dust in the FFC and proximity sensor, though.
petard said:
Not a common problem, but why didn't you just exchange it where you bought it from if it was brand new?
A more common problem is dust in the FFC and proximity sensor, though.
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Click to collapse
Because I bought if of someone they had it on contract and I think they bought it from someone prior to me so I am third owner it would be a nightwear trying to sort it out that way so this was the only way the phone is brand new.I hope I get it back soon it's a lovely phone in yellow.
Well I contacted them today via chat and the agent said my handset has been swapped for a new one and should be back this week it was unrepairable beyond economical repair.The phone itself was only 5days old what could of happened to it?I was going to claim the free wireless charger but if the details have changed can I still get it?
The free charger is only available or I should say was only available to AT&T customers only. That deal is now over. Also unless you bought it straight from AT&T then good luck on getting as it was not Nokia that was doing the special.
That's strange because I am in uk and on my box it clearly says offer is still valid for uk customers I have a unique code on my box.
jutley said:
That's strange because I am in uk and on my box it clearly says offer is still valid for uk customers I have a unique code on my box.
Click to expand...
Click to collapse
i saw on wpcentral.com that there is an actual promotion for a free wireless charger for the 920, and a free back cover and charger for the 820
http://www.wpcentral.com/down-under-lumia-920-or-lumia-820-grab-your-free-nokia-wireless-charger
that might shed some light
http://www.nokiapromo.com.au/
It has been the 4 month that i bought the s6 edge (gold color 64gb international version)
However, almost the whole phone was CHANGED!!!!! And now it still has lot of problems
First i went to the repair centre they changed the main board, then they changed my camera!!!!
The quality control of samsung is insane they almost sold me a broken phone
S6 edge is not a cheap phone and they said as i am a owner of it so now i am their premium customer,
but all i got from them is a broken phone
now my phone cant even run graphic games smoothly but a LOT CHEAPER PHONE FROM SAMSUNG CAN!!!!
problems are keep popping out from my s6 edge T.T
Please help me to make this loud make a lot of people know it :crying::crying::crying:
i really dont wanna go to the repair centre again and again ;....................;
i used that much money but bought a premium repair service instead of a premium phone
its really a fraud :crying::crying::crying::crying:
PLEEEEEEEEEEEEEEASEEEEE HELP ME OR SAMSUNG WONT GIVE ME BACK WHAT THEY SHOULD
PLEASE HELP ME TO SHOW HOW HONEST AND GREAT THEY ARE BY SELLING ME A BROKEN PHONE :crying::crying::crying::crying:
I don't know what the law is in whatever country you live in. But here in New Zealand, if you have returned the phone to the manufacturer and had it "repaired" and it is still not fit for purpose, you are entitled to a full refund under the consumers guarantee act.
I implore you to read whatever legislation covers your interaction with manufacturers (or importers) in your country and cite these specific clauses when you contact Samsung support, that may help you to get their notice.
Stirring up a social media ****storm will not get your phone fixed/replaced/refunded. Using your rights within the laws of your country will.
merely my opinion.