[Q] Problems with Android Market - Galaxy Tab 10.1 Q&A, Help & Troubleshooting

Using Galaxy Tab 10.1 and Android market if I try to install any app, it works like this:
10% of the time the app is installed immediately.
10% of the time the app is installed after 2-5 minutes
80% of the time the app is not installed at all, but the "waiting to install" message is just displayed for eternity. But if I go to the My apps page I can see the app I'm trying to install in the "not installed" section. If I select it there and click on install, it's installled immediately. So all in all I'm just hitting download and then go immediately to my apps not installed section to install it from there without any further delays.
This cannot be by design! Please help. All the relevant ports the Market App uses are open and forwarded in the router to the galaxy tab.

market update stopped working, have 28 updates queued

Sharky444 said:
Using Galaxy Tab 10.1 and Android market if I try to install any app, it works like this:
...
80% of the time the app is not installed at all, but the "waiting to install" message is just displayed for eternity.
Click to expand...
Click to collapse
Exactly the same problem on my GT 10.1, the message "Waiting to install" hangs forever way too often when I try to install an app.
Didn't know about the trick with "Not installed", thanks for that.

What market version are you running? I had persistent issues after installing 3.20

I have the same issue

I'm using 1.0.28, the official latest version for the Galaxy Tab 10.1.

Use "old market" to revert to pre 3.2 market. But 3.3 works fine for me... s

Sharky444 said:
Using Galaxy Tab 10.1 and Android market if I try to install any app, it works like this:
10% of the time the app is installed immediately.
10% of the time the app is installed after 2-5 minutes
80% of the time the app is not installed at all, but the "waiting to install" message is just displayed for eternity. But if I go to the My apps page I can see the app I'm trying to install in the "not installed" section. If I select it there and click on install, it's installled immediately. So all in all I'm just hitting download and then go immediately to my apps not installed section to install it from there without any further delays.
This cannot be by design! Please help. All the relevant ports the Market App uses are open and forwarded in the router to the galaxy tab.
Click to expand...
Click to collapse
may be due to slowness in internet. try with high speed internet.

It's on a 32Mbit cable line. Downloading with the Android Browser gives 4 MBytes / second.

I also have this problem! I keep getting disconnected from google talk too. I wonder if these problems are related, since I've heard they both use the same connection to google's servers.

Just to add to the general mess here ... I'm also having the same issue.
Only after restard (sometimes after wifi reset) am I able to download.

I think I've fixed the problem. My mother's google account was associated with a hotmail address. After making a gmail address (from the same google account), she seems to not get disconnected from google talk anymore (after using it to log in) . If your google account doesn't use gmail, try making a gmail address and login with that!

I've had this problem since I got the tab (about 4 months ago) and of course it's had various updates since, none of them fixing the market issue. All I do is cancel the download and try again. this can take several attempts but eventually it works.

Related

[Q] Market Web Installs never start downloading.

Market web installs from "market android com" never start. ('m not allowed to post links)
Under "My Devices" in the settings page it shows my Atrix, It has a "Registered on" date (today) but it doesn't have a "Last Used" date (it shows a dash).
I have followed all the suggestions on the help page. (log in, log out)
My Market App version is 2.3.2.
Google Talk works. The Market App works. Clearing Data and Cache for the Market doesn't help any.
I'm signed in with a regular Google account. (not an apps account)
Any suggestions?
This might sound obvious, but have you tried restarting it or resetting it?
Yep. Lots of restarts.
Does the market work on anyone else's Atrix or is it just me?
I read somewhere that if you open Google Talk and sign out then sign back in, it should get the market web installs working because of a communication problem.
Timbits93 said:
I read somewhere that if you open Google Talk and sign out then sign back in, it should get the market web installs working because of a communication problem.
Click to expand...
Click to collapse
Yeah, that's on the help page. Didn't work.
Empty market cache, and uninstall market upgrades (if any). Had the same problem before with other phones, I do not think this is atrix specific.
Getting the market to upgrade afterwards required some manual steps as well. Too lazy to look that up now though, just google it.
bl0wf1sh said:
Empty market cache, and uninstall market upgrades (if any). Had the same problem before with other phones, I do not think this is atrix specific.
Getting the market to upgrade afterwards required some manual steps as well. Too lazy to look that up now though, just google it.
Click to expand...
Click to collapse
I emptied the cache and uninstalled updates. On the first launch I got the old market, on the second launch it had upgraded back to the new one. I also tried a reboot. Still doesn't work. Good idea though, thanks.
Bump! Any fixes for this? I'm having the same issues. The Market web store even lists my phone being last used on Feb 25 (the last day it was pushing app downloads from my computer). However, when I download apps from my phone, it shows up on my account online.
delta530 said:
Bump! Any fixes for this? I'm having the same issues. The Market web store even lists my phone being last used on Feb 25 (the last day it was pushing app downloads from my computer). However, when I download apps from my phone, it shows up on my account online.
Click to expand...
Click to collapse
I thought I was having this same problem, but I was in battery saver mode and had auto-sync disabled. After re-enabling it, the downloads just began automatically.
I had the same issues at first and tried all th above fixes and the ones on the google help page. nothing worked at first. i waited a few hours and tried downloading again and everything worked fine. i can't really explain how but it just started working.
I have had this problem for 5 days =/ Now I just chrome to phone the link and open it with market =/ I have done all the above, contacted Google and posted at Motorola Site. Nothing works.
Darn I am having the same issue. Just got my Atrix an hour or two ago...so we will see what happens. I'll try and keep you updated.
Edit: Mine just started working, so I don't know what the problem with yours is. Hope you get it worked out.
I have same problem here with my Hd2 DFT android Rom maket works fine but it never start downloading any apps :/ please some help ??!!
Do you have apps/the market to update only on wifi? And you haven't opened the apps to have them generate an, "I'm here", marker for the market to send you stuff, when you were hooked up to wifi?
I wondered the same thing...
Good news guys Google talk was not working for me so I re flashed my phone and reconfigure it now Google talk work and market too I don't know if it will works for you but for me it working great now hope it help a bit
Sent from my HTC HD2 using XDA App
Port 5228
This may not help everyone, but I ran into this same problem.
Each day, my downloads weren't sent to my phone and my gmail wasn't pushing consistently, but by the time I got home, everything seemed to be working again. I noticed that I was also unable to log into google talk on my office's wifi (which seems to be the key to getting everything else to work). A coworker with a samsung android phone was having the same problem.
We worked with our network administrator to unblock certain ports on the wifi firewall. We finally resolved this issue by opening port 5228. Now everything is pushing correctly. See if this port is blocked on your wifi.
The weird thing that kept throwing me off is that even if I switched off wifi and used ATT, it was still having problems for a period of time.

[Q] Android market not installing apps

Hi,
I am facing a strange issue witg my android market app on samsung galaxy tab 10.1.
I have 4 applications in the not installed list.
I choose install for all 4 and give permissiin to install, the applications are not installing, they keep showing up in the not installed list.
What could be the issue.
The problem does not go away even after reboot.
Srikant
Sometimes i find that i have to try and install the app twice before it actually starts to download and install.
Sent from my GT-P7510 using XDA Premium App
What are the apps?
are they by any change apps you purchased on your Android phone and now want to install them on your tab? because not all apps for phones show up in the Market...
sramasub said:
Hi,
I am facing a strange issue witg my android market app on samsung galaxy tab 10.1.
I have 4 applications in the not installed list.
I choose install for all 4 and give permissiin to install, the applications are not installing, they keep showing up in the not installed list.
What could be the issue.
The problem does not go away even after reboot.
Srikant
Click to expand...
Click to collapse
Try signing into Google Talk and then go back into the Market. I'm not positive about Honeycomb, but previous versions of Android have used Google Talk as a type of authenticator that the device is registered to a specific user.
I've had this problem as well, sometimes dis/re-connecting to wifi works.
Check your app drawer, they are probably installed. I've been having this problem too. They show up as not installed in the market, yet I'm using them. Use the market report form, and tell them what's happening. I did and they asked for more deets and screenshots.
What I've noticed: If you check the box to add a shortcut, it doesn't happen
If you click the app that says it's not installed, it will show buttons to install and uninstall. Tap install and the list updates, even though the thing was definitely installed before. It has only happened with paid apps, but that may be a coincidence.
Again, report this stuff so they can address it.

[Q] Error processing purchase

I am unable to purchase/download applications from the Market both on the gTab and through the website. The Market says "You don't have any devices." and the tablet returns the error "Purchase cancelled Error processing purchase" with the "Retry" and "Cancel" options. Since I gotten this error I have gone through the follow steps to remedy the situation:
1. Cleared the Market data in the applications section
2. Changed my Google account password
3. Wiped and reinstalled GtabComb_b3.3_bl1.2.
4. Contacted Google support (they directed me to Viewsonic)
5. Posted this looking for help.
Note that all the apps that I have installed prior to this issue are automatically downloading/reinstalling just fine. I just can't add new apps. Any help would appreciated.
Bob
Ran into the same problem setting up GtabComb on my old tablet for my wife (I just got a Xoom). All went fine, all her apps registered under her gmail account came down and installed just fine. I couldn't add any other apps (free) and got the same error you were getting. Google searches gave some suggestions but nothing worked. I wiped and installed CM7.1 (latest nightly) and have no trouble with it.
No answer to your problem....I just gave up after a bit. She is running CM7.03 on her slightly defective Gtablet (can't power off or reboot issue)....so she'll be fine with CM7.1.
bobasan said:
I am unable to purchase/download applications from the Market both on the gTab and through the website. The Market says "You don't have any devices." and the tablet returns the error "Purchase cancelled Error processing purchase" with the "Retry" and "Cancel" options. Since I gotten this error I have gone through the follow steps to remedy the situation:
1. Cleared the Market data in the applications section
2. Changed my Google account password
3. Wiped and reinstalled GtabComb_b3.3_bl1.2.
4. Contacted Google support (they directed me to Viewsonic)
5. Posted this looking for help.
Note that all the apps that I have installed prior to this issue are automatically downloading/reinstalling just fine. I just can't add new apps. Any help would appreciated.
Bob
Click to expand...
Click to collapse
bobasan said:
I am unable to purchase/download applications from the Market both on the gTab and through the website. The Market says "You don't have any devices." and the tablet returns the error "Purchase cancelled Error processing purchase" with the "Retry" and "Cancel" options. Since I gotten this error I have gone through the follow steps to remedy the situation:
1. Cleared the Market data in the applications section
2. Changed my Google account password
3. Wiped and reinstalled GtabComb_b3.3_bl1.2.
4. Contacted Google support (they directed me to Viewsonic)
5. Posted this looking for help.
Note that all the apps that I have installed prior to this issue are automatically downloading/reinstalling just fine. I just can't add new apps. Any help would appreciated.
Bob
Click to expand...
Click to collapse
Go here http://www.google.com/support/androidmarket/bin/request.py?contact_type=cont and fill out the Talk to a Specilaist section. Google wil call you in seconds & you will be put into the phone queue. I've had this same problem twice (Purchase cancelled Error processing purchase" with the "Retry" and "Cancel" options) & each time my wait time was less than 5 minutes. Each time they have had to forward the ticket to the account management team for resolution & it has gotten fixed each time within 48hrs.
Al
@aabbondanza I did talk to someone through android support and was told that they do not support/recognize the Viewsonic gTab. How did you get around telling them that you have a gTab?
bobasan said:
@aabbondanza I did talk to someone through android support and was told that they do not support/recognize the Viewsonic gTab. How did you get around telling them that you have a gTab?
Click to expand...
Click to collapse
It's definitely an account issue. If you press the issue and tell them you have been downloading things in the past & that updates still install fine, they should help you. They tried to pull that line on me this time too (& they just fixed my account yesterday). You may have to fib & tell them you have a different tablet (my rep said my tablet showed as an epad). My rep also admiited in the end that he had a gtab himself.
I'll try and see if I can "work around" things tomorrow. In the meantime the Amazon market is working just fine and has what I need.
Bob
I was shown this thread by someone on another forum and it worked great for me just download the new market and you will be able to download apps again, it will not show your device on the online android market but it will work on your tablet.
You will have two markets in manage applications, but i just installed it and it replaced the old one and now uses the new market for the app shortcut.
Also i am running flashback 8.1 Rom. can't confirm this works on all although i assume it should but back everything up just in case before proceeding.
Updated Android Market For Honeycomb & Phones - Ice Cream Sandwich Market (4.0)
I just installed the linked to market and lo and behold I have a working app store again. The web app does not show the tablet still.
Erikdrakon said:
I was shown this thread by someone on another forum and it worked great for me just download the new market and you will be able to download apps again, it will not show your device on the online android market but it will work on your tablet.
You will have two markets in manage applications, but i just installed it and it replaced the old one and now uses the new market for the app shortcut.
Also i am running flashback 8.1 Rom. can't confirm this works on all although i assume it should but back everything up just in case before proceeding.
Updated Android Market For Honeycomb & Phones - Ice Cream Sandwich Market (4.0)
Click to expand...
Click to collapse
I can confirm it works on GTabComb v3.3 b/l 1.2. This was the second time this week that I got the error (and 3rd time in a month)...first 2 times Google Android support fixed it, this time installing Market v3.1.5 fixed it.
aabbondanza said:
I can confirm it works on GTabComb v3.3 b/l 1.2. This was the second time this week that I got the error (and 3rd time in a month)...first 2 times Google Android support fixed it, this time installing Market v3.1.5 fixed it.
Click to expand...
Click to collapse
Yep, worked for me too. Gtab looking more and more like a boat anchor, sadly.
Erikdrakon said:
I was shown this thread by someone on another forum and it worked great for me just download the new market and you will be able to download apps again, it will not show your device on the online android market but it will work on your tablet.
You will have two markets in manage applications, but i just installed it and it replaced the old one and now uses the new market for the app shortcut.
Also i am running flashback 8.1 Rom. can't confirm this works on all although i assume it should but back everything up just in case before proceeding.
Updated Android Market For Honeycomb & Phones - Ice Cream Sandwich Market (4.0)
Click to expand...
Click to collapse
I can confirm that this fix only partially world with Flashback 8.1. Now some apps install, and all apps download, but many apps cannot locate the SD card or USB storage. Any ideas gents?
Edited to add: I just made the jump from 8.1 to 9.0. Only a data/factory reset was required and then Titanium all my apps back in. I have not had any issues downloading applications post upgrade and strongly suggest this "fix" to anyone running Honeycomb that has had market issues.
Erikdrakon said:
I was shown this thread by someone on another forum and it worked great for me just download the new market and you will be able to download apps again, it will not show your device on the online android market but it will work on your tablet.
You will have two markets in manage applications, but i just installed it and it replaced the old one and now uses the new market for the app shortcut.
Also i am running flashback 8.1 Rom. can't confirm this works on all although i assume it should but back everything up just in case before proceeding.
Updated Android Market For Honeycomb & Phones - Ice Cream Sandwich Market (4.0)
Click to expand...
Click to collapse
Worked perfectly, for Flashback 8.1 thanks. All apps I wanted now download and install.
I also removed the old market using Titanium Backup.

Market saying app is installed

I was certain this would be answered already but couldn't find one...
I've flashed hundreds of ROMs and have always been able to go to market.android.com and install apps (even ones that said "INSTALLED") but I just flashed a new ROM and now if I click on an app it says it's already installed on the device. Is there anyway to reset this data on the website?
EDIT:
Ugh. Searched for 30 minutes before posting this and couldn't find an answer - literally the next thing I read had the answer:
http://forum.xda-developers.com/showpost.php?p=22661841&postcount=12
Login to your Google dashboard; from a PC preferebly. Else from cell is also fine.
There, scroll down to "Android market" and click "Installed applications"
This will open android market, with your already installed apps list, under orders tab. Click the 'Settings' tab here.
Hopefully you'll see your device listed here, but the nickname will be missing. At least that's what I saw. Edit and add a nickname, save changes.
Thanks ..just encountered the problem...I'm always switching ROM (very addicting) & 1st time I encountered this problem as well.
Yikes...My device is not listed ...Guess I have to add them manually from my phone
nolageek said:
I was certain this would be answered already but couldn't find one...
I've flashed hundreds of ROMs and have always been able to go to market.android.com and install apps (even ones that said "INSTALLED") but I just flashed a new ROM and now if I click on an app it says it's already installed on the device. Is there anyway to reset this data on the website?
EDIT:
Ugh. Searched for 30 minutes before posting this and couldn't find an answer - literally the next thing I read had the answer:
http://forum.xda-developers.com/showpost.php?p=22661841&postcount=12
Login to your Google dashboard; from a PC preferebly. Else from cell is also fine.
There, scroll down to "Android market" and click "Installed applications"
This will open android market, with your already installed apps list, under orders tab. Click the 'Settings' tab here.
Hopefully you'll see your device listed here, but the nickname will be missing. At least that's what I saw. Edit and add a nickname, save changes.
Click to expand...
Click to collapse
This happens to me when I switch ROM format or smartphone, but sending the install again, it works.
Galaxy S4 Solution
I had to reinstall ("repair") the software on my Galaxy S4. When all was complete, I had the same problem as the OP. I fixed it by:
Going to the app store via my phone--"play store" app.
Clicking the menu button (bottom left on the phone).
Selecting My Apps.
The missing apps had an X and just said free or whatever.
Clicking the app opens the window to install.
Obvious from there....
~Nick

Various app services crashing

I have the T-Mobile HTC One (M7 I believe). It's stock, not rooted and no mods made to it at all.
It's running Android 4.4.3, Sense 6.0, Build 6.10.531.10, Kernal 3.4.10-g40b 189c.
Several days ago, several app services started crashing: com.htc.sense.ime and google app (process gapps) has stopped are the two most frequent, with the latter displaying it's message three times in succession (i.e. after tapping OK, it reappears). Also YouTube and "Get started" frequently crash.
Performing a Google search, I have tried the most common "fixes" posted: clearing the cache for many apps, disabling then re-enabling download manager, reset app preferences, etc.
The issue persists. One poster suggested uninstalling all updates to the play store, which I did, but now I have no play store at all! I have com.android.vendingAssetBrowserAct..., which, when I tap it opens "Google Play", which says, "No Connection". I have no idea how to fix that. And it did not fix my issue anyway!
Today I checked for updates and discovered the Lolipop update (had check for updates turned off).The install on that fails too (I thought maybe it would allow me to install the Play Store).
So I'm leaning on resetting the phone and probably trying that update to Lolipop, but I'm hoping someone might have another suggestion I haven't yet found.
Thanks.
(Edit) Since originally posting this, Google Play Store has apparently re-installed itself (ver. 5.4.12). I had thought perhaps the Lolipop update was failing to install because it needed this app installed, but it's still failing to install despite Play Store now being there.
Sent from my Nexus 7 using XDA Free mobile app
OK, since it's been about 24 hours and no responses, I'm going to assume this is one of those weird issues that could potentially be any app or service causing it. I have no idea which were the last apps or updates installed, especially since I had to get Google Play Store reinstalled and there apparently is no history to check.
I have not found anything more on the web either. Now I'll try troubleshooting why the system update to Lollipop fails. Later if I'm still not successful, I'll try a factory reset. Dang, this phone has been working great for two years. Weird this is happening!
So the phone has been working fine (mostly). Last night however, an hour or two after I connected it to a charger, I noticed the charge light was out. I tried to wake it and it was dead. Can't reboot, can't turn on.
Left it off the charger all night, but today it's still dead. Connecting to my pc results in a "Can't install driver" error.
I've checked the FAQ in this forum but there's nothing about this issue.
I'm going to do more searching, but If I don't find anything I'll start a new thread about this issue.
Sent from my Nexus 7 using XDA Free mobile app

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