Dark black smudges on screen when in dark - AT&T Samsung Galaxy S II SGH-I777

The smudges are getting annoying because they look ao bad. Does anyone know how I could show it to the AT&T person, so I could get a new one?
Sent from my SAMSUNG-SGH-I777 using xda premium

This is a known problem with the screen. There's a few threads about it. Mine does it too
Sent from my SAMSUNG-SGH-I777 using XDA App

xAnimal5 said:
The smudges are getting annoying because they look ao bad. Does anyone know how I could show it to the AT&T person, so I could get a new one?
Sent from my SAMSUNG-SGH-I777 using xda premium
Click to expand...
Click to collapse
It's a common thing with the phone, and it actually does not ruin the quality of the screen at all. Just don't look at a black screen in a very dark room...

I've only run into one case where I ever see it: feeding my baby daughter in the middle of the night while waiting for a netflix movie to load. Once anything else comes on the screen, my eyes adjust and I can't even tell it's there.
My Captivate had the same thing and even after more than a year the display looks fantastic. I don't think it's anything to worry about unless it frequently bothers you during normal use.

I exchanged my SGS2 today because of screen issues. they exchanged it no questions asked. the screen looks better on this one

Related

Rushed To Get an S3, Love it, Don't Like Pebble Blue.. Exchange for White?

I really want to exchange this phone for a white one when they are available - I paid almost $700 and do not want to pay the $75 restocking fee to exchange it. I ran Dead Pixel Tester and found 2 dead or stuck pixels. Will they let me exchange it for a NEW white phone if I complain to retention? Any ideas?
Damn that sucks.
Sent from my SGH-T769 using xda premium
They should. It's a manufacturing defect.
Sent from my SGH-T999 using XDA
They should but I don't know about switching the color.
There will exchange it but not for another color.
Couple more days till I get my white!!!! :beer:
Sent from my SGH-T769 using xda premium
charlieb620 said:
Couple more days till I get my white!!!! :beer:
Sent from my SGH-T769 using xda premium
Click to expand...
Click to collapse
Same here.
on the 27th.
I was mad when I found out the white s3 wouldn't ship till later. I bit the bullet and bought the blue one and I was surprised because the blue ain't bad at all, I actually like it and it looks like the whole phone is brushed metal.
Sent from my SGH-T999 using Tapatalk 2
I actually like the blue...it's much better looking in real life than the pictures made out to look...its kinda got a gunmetal look to it that I am digging...but definitely a finger print magnet for the back cover though.
Sent from my SGH-T999 using XDA
Idk what the big deal is. White phones look like crap after a while..... I <3 my blue SGSIII....
#sillypeople
Sent from my HTC_Amaze_4G using xda premium
Never had a white phone before but that ugly, one eyed one horned flying purple people eater button made my decision to finally try a white phone.
techrider77 said:
I actually like the blue...it's much better looking in real life than the pictures made out to look...its kinda got a gunmetal look to it that I am digging...but definitely a finger print magnet for the back cover though.
Sent from my SGH-T999 using XDA
Click to expand...
Click to collapse
That's exactly what I thought. I went into the store telling myself I wouldn't buy it if they didn't have the white one because I'd seen the promo pictures and didn't like it as much. Then I saw a guy with a blue one outside the store and it totally changed my mind. It's much more reserved than what I expect the white one to look like. The blue isn't overwhelming and blends nicely with the lighter blue on the edges.
Babydoll25 said:
Idk what the big deal is. White phones look like crap after a while..... I <3 my blue SGSIII....
#sillypeople
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
What happens to the white ones that make them look like crap?
Canesfan said:
What happens to the white ones that make them look like crap?
Click to expand...
Click to collapse
Cause you could be mistaken for this with a white one
The white on plastic phones has a tendency to turn blue if you wear jeans. Just a warning.
Also, my Blue one looks AMAZING! It isn't near as blue as pictures make it look, more of a titanium.
Yeah I didn't like the blue at first, but now that I have it, it's beautiful.
been drinking whiskey for the last hour...so i'm sorry. but i'm also not sorry.
either way....enjoy this piece i just made:
nick2k said:
been drinking whiskey for the last hour...so i'm sorry. but i'm also not sorry.
either way....enjoy this piece i just made.
Click to expand...
Click to collapse
Hahahaha. Dammit that purple button.
Deebo took your bike too?!
nick2k said:
been drinking whiskey for the last hour...so i'm sorry. but i'm also not sorry.
either way....enjoy this piece i just made:
Click to expand...
Click to collapse
I LOL'[email protected]!!!!!!!
initially wanted the white as well.....from the front it looks like the pebble blue phone is almost black which i like, this phone is so awesome i dont care what color it is!!! lol

Cracked casing already??

I just noticed on my phone that the whole silver casing on my white S3 is cracking in atleast 10 places. I have not dropped the phone at all and it just started doing this. I took it to sprint and they said they have no idea whats happening so I called customer service and they're sending me a new one.
Sooo has this happened to anyone else?? Look at the sides real carefully and please reply!
Unfortunately, this has been happening with numerous S3s in Europe prior to our US release. No clue there why either.
I checked mine carefully and I have what looks like 4 seams, one in each corner. Almost positive they came with the phone tho.
Sent from my SPH-L710 using XDA
falconator said:
I checked mine carefully and I have what looks like 4 seams, one in each corner. Almost positive they came with the phone tho.
Sent from my SPH-L710 using XDA
Click to expand...
Click to collapse
I have the same four seams. Don't see any cracks on my device, luckily. I've been using the pebble blue 16GB S3 since the 21st.
Hmm yeah mine has the 4 seams as well. Are all of yall's the blue version?? Mine is white but i doubt that makes a difference.
Mine is white too. Hopefully you can get a replacement soon and the rest of us don't develop this problem
Sent from my SPH-L710 using XDA
Can someone please post a picture of these seams?
Thanks..
Seam is kinda hard to see in the first picture.
Second is of the actual cracking
https://dl.dropbox.com/u/76768873/IMG-20120625-WA0005.jpg
https://dl.dropbox.com/u/76768873/IMG-20120625-WA0006.jpg
Sent from my SPH-L710 using XDA
I_FLY_Z3R0 said:
Seam is kinda hard to see in the first picture.
Second is of the actual cracking
https://dl.dropbox.com/u/76768873/IMG-20120625-WA0005.jpg
https://dl.dropbox.com/u/76768873/IMG-20120625-WA0006.jpg
Sent from my SPH-L710 using XDA
Click to expand...
Click to collapse
Holy Hell.. well can't argue Samsung isn't using cheap plastic build quality. I thought they were on top of it. The sgs3 seems so Damn fragile with the weaker screen and plastic compared to my s2.
It's like pick your poison. Get an s3 that has great specs and software/hardware enhancements but it'll crumble in your hands.
Or evo that has great specs and camera but it has sense 4, resource hungry and will die without warning.
Sent from my SPH-D710 using Tapatalk 2
Ain't that the truth. Atleast I'm getting a new one for free so no big deal right now.
Sent from my SPH-L710 using XDA
Thanks for the pictures! This is certainly something to think about now, given that its not just an isolated case.
Hmm, interesting indeed! :what:
Sent from my PC36100 using xda premium
I_FLY_Z3R0 said:
Seam is kinda hard to see in the first picture.
Second is of the actual cracking
https://dl.dropbox.com/u/76768873/IMG-20120625-WA0005.jpg
https://dl.dropbox.com/u/76768873/IMG-20120625-WA0006.jpg
Sent from my SPH-L710 using XDA
Click to expand...
Click to collapse
Wow, almost seems like the phone was bent or something.
Did you sit on it?
It also could be thermal expansion issues. Did your phone ever get excessively hot?
I_FLY_Z3R0 said:
Seam is kinda hard to see in the first picture.
Second is of the actual cracking
https://dl.dropbox.com/u/76768873/IMG-20120625-WA0005.jpg
https://dl.dropbox.com/u/76768873/IMG-20120625-WA0006.jpg
Sent from my SPH-L710 using XDA
Click to expand...
Click to collapse
I have a blue with 4 seams. That 2nd picture with the cracks is crazy. I remember when the first Nexus came out this was happening and Google said not to put your phone in your pocket. Maybe no more skinny jeans for you.
Jeez, found the first thing about the phone to make me think twice. Still getting it though.
lopezpm said:
I have a blue with 4 seams. That 2nd picture with the cracks is crazy. I remember when the first Nexus came out this was happening and Google said not to put your phone in your pocket. Maybe no more skinny jeans for you.
Click to expand...
Click to collapse
yea i have the 16g blue and it looks like cracks /seams on all 4 corners, are yours in the corners also? i haven't dropped it or I don't use skinny jeans lol so maybe that's how they made them?
The 1st thing i did out of the package was inspect the blue S3 and automatically noticed those 4 seems however I just took it as that's how is was manufactured and not a defect.
C_LosEvo said:
The 1st thing i did out of the package was inspect the blue S3 and automatically noticed those 4 seems however I just took it as that's how is was manufactured and not a defect.
Click to expand...
Click to collapse
Yea I'm sure that's what it is
Sent from my SGH-T999 using xda app-developers app

Liquid spillage or image burn in???

So I acquired my s3 this Sunday and today I was watching Netflix and I notice some markings while the screen was black. I hadn't notice it till now and it's bugging the heck out of me. Do any of you have this? Could I take it to Sprint and have them exchange it? It's so noticeable in a black screen
Sent from my SPH-L710 using xda premium
That sounds like my GS2. This has been a major problem with the Galaxy S2, at least on T- Mobile. When the screen is black, you can see little lines. I haven't heard of this on the Galaxy S3 though. They should take it back and give you a new one. I was hoping Samsung had fixed this problem. Good luck...
Sent from my SGH-T999 using xda premium
dave2metz said:
That sounds like my GS2. This has been a major problem with the Galaxy S2, at least on T- Mobile. When the screen is black, you can see little lines. I haven't heard of this on the Galaxy S3 though. They should take it back and give you a new one. I was hoping Samsung had fixed this problem. Good luck...
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
Yes my s2 has similar marks but they weren't visible in dark colors. Plus I have a big making right behind the camera it looks like a D and it's about a cm big gonna see what they do...
Sent from my SPH-L710 using xda premium
radrian92 said:
Yes my s2 has similar marks but they weren't visible in dark colors. Plus I have a big making right behind the camera it looks like a D and it's about a cm big gonna see what they do...
Sent from my SPH-L710 using xda premium
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Click to collapse
It's called ink marks, search forums here for multi-dozen page threads on it.
AMOLED sucks. It has "ink marks", it's very dim, bizarre over-saturated colors, and the whites look "dirty" e.g. yellow or pink, and also there are tints from the sides and also a tint gradient sometimes where half the screen is slightly tinted even straight on. And S III is also PenTile (blurry).
Look at the HTC One X screen or EVO, Incredible, even a Droid or another phone with LCD. S III is far inferior to these unfortunately.

Dust speck under the screen

I purchased my OG a week ago and today after installing the clear protector on the whole PHONE, I saw the speck of dust under the screen! I also removed the screen protector to make sure! Should I exchange it for another one? Or live with it? It's totally unacceptable for ips display with zero gap?
Sent from my X10i using xda app-developers app
xperia_2011 said:
I purchased my OG a week ago and today after installing the clear protector on the whole PHONE, I saw the speck of dust under the screen! I also removed the screen protector to make sure! Should I exchange it for another one? Or live with it? It's totally unacceptable for ips display with zero gap?
Sent from my X10i using xda app-developers app
Click to expand...
Click to collapse
I would return it, now that you've noticed it you will see it every time you look at the screen.
Yes return. it
Sent from my LG-E970 using xda premium
One slightly annoying thing about the LGOG is that in direct sunlight you can see dots from the screen roughly every centimeter length wise and every 1/2 cm width wise. I'm not sure what they are but they are the size of a pixel.
Sorry for the hijack.. just want to make sure that's not what your seeing. If not I'd return it.
Sent from my LG-E970 using xda app-developers app
staplerz said:
One slightly annoying thing about the LGOG is that in direct sunlight you can see dots from the screen roughly every centimeter length wise and every 1/2 cm width wise. I'm not sure what they are but they are the size of a pixel.
Sorry for the hijack.. just want to make sure that's not what your seeing. If not I'd return it.
Sent from my LG-E970 using xda app-developers app
Click to expand...
Click to collapse
went to best buy and got the device replaced! got home and opened it to inspect the screen. I found dust speck in it too! It's very tiny. I will just keep it, since you have to look hard to see it! lol!
xperia_2011 said:
went to best buy and got the device replaced! got home and opened it to inspect the screen. I found dust speck in it too! It's very tiny. I will just keep it, since you have to look hard to see it! lol!
Click to expand...
Click to collapse
Dang lol
Sent from my LG-E970 using xda premium
staplerz said:
One slightly annoying thing about the LGOG is that in direct sunlight you can see dots from the screen roughly every centimeter length wise and every 1/2 cm width wise.
Click to expand...
Click to collapse
That's the digitizer/touchscreen.
Sent from my LG-E970 using Tapatalk 2

Gap on Phone Question

Hello,
I've heard a lot of people talking about gaps on their phone. Can someone post a picture of it? I can't really tell if my phone has one or not.
Crazysah
Crazysah said:
Hello,
I've heard a lot of people talking about gaps on their phone. Can someone post a picture of it? I can't really tell if my phone has one or not.
Crazysah
Click to expand...
Click to collapse
If you can't tell then why would you even want to try to submit yourself to such torture?
Sent from my HTC One using xda premium
gaps is google apps.
WolfsFang said:
gaps is google apps.
Click to expand...
Click to collapse
Not gapps he is talking bout a gap on the phone
Sent from my HTC One using xda premium
shook187 said:
If you can't tell then why would you even want to try to submit yourself to such torture?
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Completely agree. My phone has a slight gap and I actually laughed about it because I would never have noticed it had I not read about some people's anal insanity.
Sent from my HTC One using xda premium
I have a tiny gap on top but I dont think it's a big deal? Is it?
Sent from my HTC One using xda premium
Well if the gap is affecting the seal and water/sweat can get in.... Then yes that would be a problem...
Sent from my SGH-T989 using Tapatalk 2
dv84 said:
Well if the gap is affecting the seal and water/sweat can get in.... Then yes that would be a problem...
Sent from my SGH-T989 using Tapatalk 2
Click to expand...
Click to collapse
Yes but this phone was never intended to be in or around any liquid substance so if that causes an issue, it's user error.
Sent from my HTC One using xda premium
dv84 said:
Well if the gap is affecting the seal and water/sweat can get in.... Then yes that would be a problem...
Sent from my SGH-T989 using Tapatalk 2
Click to expand...
Click to collapse
It will get in it regardless of crack or no crack.
Sent from my HTC One using xda premium
I looked at one in an ATT store, and the plastic bezel was terrible. Didn't line up, gaps, looked like it was cut with a stake knife. Made me not want the phone. Then went to wal-mart, and looked at a t-mobile phone. It was perfect, so I bought it.
I still would like to see a picture. I'm pretty sure I have one but I just want to confirm. Maybe I'm just too anal.
If you want to subject yourself to the OCD torture of the gap issues, there us a thread in the international One forum that has many pictures of the gap.
Also in the at+t forum there is s thread called gapgate. You'll find more pics there as well.
Some I would say are valid while a lot are being really OCD and nitpicking.
Sent from my HTC One using Tapatalk 2
For the bargain price of $650, would you really expect it to be perfect?
i also had the small gap at top, a little disappointing, but we all have this issue, making it not a issue
jonathan3579 said:
Yes but this phone was never intended to be in or around any liquid substance so if that causes an issue, it's user error.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
I'm not sure if the gap does affect the seal, but all phones have some sort of seal even if they're not intended to be in or around a liquid substance. Sudden changes in climate cause moisture to form, and all manufacturers use measures to prevent it from going beneath the screen. I doubt the gaps affect this, so my rambling on was basically to say that I understand where the concern comes from.
Sent from my HTC One using Tapatalk 2
Towle said:
I'm not sure if the gap does affect the seal, but all phones have some sort of seal even if they're not intended to be in or around a liquid substance. Sudden changes in climate cause moisture to form, and all manufacturers use measures to prevent it from going beneath the screen. I doubt the gaps affect this, so my rambling on was basically to say that I understand where the concern comes from.
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
Oh I totally agree. Although from my observation, the gaps have been drastically overblown.
Sent from my HTC One using xda premium
kaxiniao said:
i also had the small gap at top, a little disappointing, but we all have this issue, making it not a issue
Click to expand...
Click to collapse
This.
Sent from my HTC One using xda premium
I have a insanely small gap on mine but I decided to live with it since for the last 2 weeks I've examined the screen every day looking for dead pixels. Have found none. Seems like a lot of people are having them so I didn't want to risk getting one with dead pixels. I think it was a good compromise.
Sent from my HTC One TrickDroid 5.3.0 using XDA Premium
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The gap is a serious build-quality defect
Folks, this is a serious manufacturing defect build-quality issue in the first batches of the phone that we have got.
There must be ABSOLUTELY NO GAP between the chamfered metal edge and the plastic.
HTC themselves have claimed this, most recently a few days back in a video that they put up themselves boasting of its ZERO-GAP CONSTRUCTION!!!
Those who do not see it or understand the gap in your phone, please see the videos below.
Here you can clearly see the gap:
http://www.youtube.com/watch?v=NwOu5oXpjVQ
And as you can see in the video below, just press your phone at the edge and you can clearly see the gap "closing" (what a shame),
Try it and you will most likely see it on your phone. This is really a shame.
http://www.youtube.com/watch?v=QNT1YRcGDL0
Folks this is serious.
I am having this gap too. (I went to the T-Mobile store and even their demo unit had this issue and they said that most of the phones in the batches so far have this issue.)
I am quite surprised by the responses from most of those who responded so far in this thread. Hope I have helped to make aware that these are indeed defective devices that we have got.
You paid a premium price for an expensive device that is supposed to be zero-gap construction and has been been advertised as such by HTC: unibody, precision-cut, diamond-cut, zero-gap construction.
(Here: http://www.htc.com/us/smartphones/htc-one/ and most recently here:
http://www.youtube.com/watch?v=QiZMhmIWBRU )
This is a serious build quality issue in the batches of phones that have come out so far.
The sad thing is I showed this to the manager at my local Tmobile store and they said that they are not recognizing this as a defect and will be charging restock fees to exchange.

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