[Q] Phone freezing at startup - Fascinate Q&A, Help & Troubleshooting

Hello Everyone, this is my very first post so please excuse my ignorance. I am helping out a buddy who dropped his fascinate on water, he quickly took the phone out and removed the battery and cover. He then placed it for 2 days in a bowl of rice as he read online that it would help dry the phone. He was able to turn the phone back on and it seemed fine as it started loading however it keeps freezing. I was able to put the phone into recovery mode and flashed to factory VZW ED05 from this post http://forum.xda-developers.com/showthread.php?t=1178544. Everything went fine however the phone is still freezing. Is there any other way to fix the phone or does he now have a paper weight?

Try odining one of the stock recoveries.
Sent from my SCH-I500 using XDA App

Time to call Verizon. "I swear, it just stopped working!!"

Ok so i was able to do a stock recovery via Odin and the phone got a bit further, i was able to load the unlock screen and it actually gave the tutorial but then it froze again I rebooted the phone and it did it again, it seems like the phone freezes randomly (sometimes during boot up, sometimes while loading home screen) I took out the memory card to see if that was causing issues but it happened again. I also used a different battery and same thing happened.
@jimv2000- that was going to be my suggestion to him but instead he went and order an iFAIL device
I really want to fix his phone and see if he will sell/give it to me so i can have a backup

Related

Atrix rebooting after a few minutes

Hello All,
Let me start by explaining what happened to my Atrix. In short....it fell in the toilet. I wont go into detail but lets just say I'm mad at my fiancee'. After that i immediately took out the battery, submerged the phone in rubbing alcohol, then let it dry for one day in rice before putting the battery back in an starting it up.
What happens now is the phone will boot with no issues and will only stay on for a minute or so. After that it will reboot.
I used a friends Atrix battery to see if that would make a difference and it still rebooted.
If anyone has any ideas on what i can try to get it to work again (which includes opening it up) please let me know. Its not urgent since i got an Inspire 4g for free and i am loving it to death (more than my Atrix). It would be nice to have a backup phone though .
It has the stock o/s and is rooted with the bootloader unlocked.

What's wrong with my phone?

It all started yesterday morning. My had been acting very strange all day long. It would randomly lose reception all day long and when I say randomly I mean I would be sitting down in the same place for 45 min and it would just lose reception and I would have to reboot to get it back. Once I got home, I was having a very serious talk on the phone and then all of a sudden the reception died. It pissed me off of course, but I knew all I had to do was re-boot. I rebooted my phone, but it would not start...I decided I would take out the battery, and wait a few moments. I put the battery back in, and it put the little buffering icon on the screen and then turned off. I thought my phone might of been bricked or something, but I wasn't quite ready to accept that so I powered down, plugged in my charger and tried to start it and like magic it turned on. Sadly, that is not the end of my problem. The slightest bump, makes my phone turn off, and every time I turn off my phone, I have to use my charger to get it to power on and my phone is having difficulties reading my SIM card. Software issue? What should I do? I am running an outdated version of Simply Honey on GB. I'm pretty knowledgeable when it comes to androids and what not so if you tell me what to do then I can do it. Thanks for you time.
P.S. Skip to the last few sentences if you wanna skip the whole story and get to what's wrong with my phone.
Odin back to stock and run it for a day to see if the same thing happens with stock
I just tried going into download mode, but it won't turn on now. I think I'm officially screwed -.-
So my phone is now turned on, but after around 5min-15min it decides to reboot. -.-...like it did right now out of nowhere.
Dragonkai said:
So my phone is now turned on, but after around 5min-15min it decides to reboot. -.-...like it did right now out of nowhere.
Click to expand...
Click to collapse
Sounds like you have a hardware problem not software related. Did you drop your phone or wet it perhaps? If so well yeah you are screwed and you cannot do anything about that other than replacing the defected part(s). If it is a software problem a quick flash through odin to 2.1 would definitely fix your problems. Otherwise you might be screwed as i had a phone with similar symptoms. It would just reboot on its own after 5mins of use.
I took off the back case and took out the SIM card, battery, and SD card and my SIM was a bit wet along with my battery. :/ I haven't been near water recently but I did leave my phone in the kitchen, so maybe one of the engineers got it wet :/. Good news is, my dad had this exact same phone and is no longer using it so he's gonna FedEx it to me. Bad news is, he tried to get all computer genius with it and bricked it haha. I should be able to get the phone into working condition again though with minimal to no problems. Thanks so much for everyone's time.

Phone stuck in Boot, more details inside.

My phone was working perfectly fine until yesterday, when I went to the pool and carelessly left my mobile phone near some humid/wet clothes. When I got my hands on it, it was /working/ or so it seemed yet I couldn't put the SIM code to unlock it. It then restarted and got stuck in a bootloop.
I removed the battery, checked the Water Damage stickies and everything seemed fine, but still wasn't working. Today I got home and dropped my phone in rice (I heard it's good in order to absord water and such) and after a while I removed it, put the baterry in but now it just gets stuck on the boot screen.
I tried going into recovery, was able to, but can't surf through the menu because volume keys don't seem to work.
Any ideas what is wrong with my device? Any suggestion for a new phone if my phone doesn't come back from the dead?
Technical data?:
Unlocked with HTCDev Unlocker, rooted, and flashed CM7.1 with no problems before.
Two year old device.
Bump and extra info about my problem.
I left my phone discharging it's battery and seeing if anything worked okay. This morning it was off and wouldn't turn on, so I put it to charge.
After some hours, I got it's LED green so I tried and turned it on. It did, but still didn't pass the Cyanogenmod bootscreen, so I tried going into Recovery, and it worked! Now I'll try to tinker it, and see if I can get it fixed.
So, if anyone out there has the same problem I have, they should try killing their battery and charging it to 100%. It seems the battery malfunctioned or is almost dead, but a man can wish and see if he can repair his gadgets.
Glad to hear it's fixed! I'm sure many others would feel the same way about your recommended remedy!
Sent from my Nexus 7 on the XDA app. GO CANADA GO
Thanks!
When I had access to the Recovery I backed up my phone and wiped dalvik and cache, then re-installed Cyanogenmod (now upgraded from 7.1 to 7.2) but I'm currently considering switching to another ROM, like an ICS'
Everything works fine, except the SIM, but I believe that's a problem on my own end (network not working)

[Q] Bootlooping. Opinions on issue?

Last night my phone started bootlooping very frequently. I was running the CM10 built with Samsung source that was posted in this section for a while with absolutely no problems, when suddenly the phone shut off and started doing short, quick vibrations repeatedly. Like the vibration that the phone makes when it first turns on and shows the Samsung logo. I pulled the battery but it continued once I put the battery back in. Eventually I got it to boot but soon after it booted it started again. I am now running Blackjelly v1, and though less frequent, the problem still persists...does anyone have any idea what could be causing this?
zefir738 said:
Last night my phone started bootlooping very frequently. I was running the CM10 built with Samsung source that was posted in this section for a while with absolutely no problems, when suddenly the phone shut off and started doing short, quick vibrations repeatedly. Like the vibration that the phone makes when it first turns on and shows the Samsung logo. I pulled the battery but it continued once I put the battery back in. Eventually I got it to boot but soon after it booted it started again. I am now running Blackjelly v1, and though less frequent, the problem still persists...does anyone have any idea what could be causing this?
Click to expand...
Click to collapse
Mine did the same thing... It was crazy...Nothing I did fixed it... Flashed away at any 4.2.2 Rom and It was consistent bootloop... Decided to take phone apart and clean power button (read somewhere power button gets stuck) Same issue bootloop... I odined back to stock...bam it worked...now the capacitive buttons don't work... So after booting stock I flashed TWRP recovery and attempted to flash 4.2.2 rom to no prevail, I am only capable of flashing BlackJelly v1 any other rom sends me into (App is upgrading screen after boot after apps say Starting Apps bootloop) nonstop bootloop...
I honestly wonder if my phone is the only phone that will not accecpt 4.2.2 roms...
kaljr1980 said:
Mine did the same thing... It was crazy...Nothing I did fixed it... Flashed away at any 4.2.2 Rom and It was consistent bootloop... Decided to take phone apart and clean power button (read somewhere power button gets stuck) Same issue bootloop... I odined back to stock...bam it worked...now the capacitive buttons don't work... So after booting stock I flashed TWRP recovery and attempted to flash 4.2.2 rom to no prevail, I am only capable of flashing BlackJelly v1 any other rom sends me into (App is upgrading screen after boot after apps say Starting Apps bootloop) nonstop bootloop...
I honestly wonder if my phone is the only phone that will not accecpt 4.2.2 roms...
Click to expand...
Click to collapse
It's now bootlooping like crazy. It'll turn on for like 5 minutes and then go right back to bootlooping. My USB port is kinda screwy so it's hard to odin anything. I'm at a loss for what to do.
zefir738 said:
It's now bootlooping like crazy. It'll turn on for like 5 minutes and then go right back to bootlooping. My USB port is kinda screwy so it's hard to odin anything. I'm at a loss for what to do.
Click to expand...
Click to collapse
I had boot looping problems several times now. For me, it's always been sticky power button. One time, I forgot it had that problem at work and looped for 30 minutes. I just take out the battery for about an hour, then get the power button unstuck. My button gets stuck at the bottom of the button, so I can normally mess with the top part to fix it.
So the issue has escalated even further now. It is a sticky power button, i believe, but now when the phone tries to turn on it shows both samsung logos and then shuts right back off and refuses to turn on again unless i do a battery pull...I'm not even sure if it's turning off, actually. It turns on immediately after inserting a battery into the device. But right now I have a fancy brick.
Definitly a power button issue
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Similar Issue
My phone started doing a crazy bootloop just out of the blue last night. I have never had a problem. I took the battery out to put my memory card back in. I'd been using it for my digital camera. This is not out of the ordinary. I do it all the time. But after I replaced the card, battery and cover it started this continuous boot loop. Sometimes it will go to the main screen and allow me to perform some functions, but then it goes right back to the bootloop. I am running the Padawan JB rom. I did the complete wipe, factory reset and re-flash. But it still did the bootloop. The only time it does NOT exhibit this issue is when the phone is on the charger. Then and only then it works perfectly. Is it the battery? Why will it bootloop without the charger and work fine when on the charger?
It is probably your battery
cayjominara said:
My phone started doing a crazy bootloop just out of the blue last night. I have never had a problem. I took the battery out to put my memory card back in. I'd been using it for my digital camera. This is not out of the ordinary. I do it all the time. But after I replaced the card, battery and cover it started this continuous boot loop. Sometimes it will go to the main screen and allow me to perform some functions, but then it goes right back to the bootloop. I am running the Padawan JB rom. I did the complete wipe, factory reset and re-flash. But it still did the bootloop. The only time it does NOT exhibit this issue is when the phone is on the charger. Then and only then it works perfectly. Is it the battery? Why will it bootloop without the charger and work fine when on the charger?
Click to expand...
Click to collapse
The Note won't run without a proper battery installed. I had the problem where I swapped out my dead battery for a fully charged one (I do this everyday) and all of a sudden it kept bootlooping.I spent a few hours, when I got home, flashing it back to stock etc to no avail. I could get into download mode, and download to my hearts content but when I tried to boot the phone, it looped. Samsung, samsung, samsung....
I swapped back my, now charged, spare and BAM it booted into stock android no problem. I think my first (stock samsung battery actually) is finished. Or at least has some serious issues, and the phone refuses to boot with it in but my spare (Anker battery) works fine.
I hope this works for you's, it did for me
---------- Post added at 03:27 AM ---------- Previous post was at 03:25 AM ----------
Also, if I had just charged my phone using my working battery, I would have saved myself some serious grief, and hours wasted. Here's to hoping you don't too!

LGv10 stuck on LG splash screen on boot

Hey there. Out of nowhere today my phone rebooted on it's own and is now stuck on the "LG Life's Good" splash screen. I have the AT&T version (H900) and bone stock everything (I have not messed with bootloaders or rooting or anything). I tried removing the battery and this also does nothing. Anyone else have this issue and know what to do to fix it?
Thanks
Update: After letting the phone sit for about 20 minutes it magically booted and is now working fine... not sure what happened.
Have you tried doing a factory reset of you phone?
1) Turn off the phone.
2) Then hold down the Volume Down and Power button together for a couple of seconds.
3) As soon as the LG logo is displayed, let go of the Power key, keep pressing the Volume Down and then press once more the Power button.
Afterwards you should see a factory reset menu on your screen.
4) Confirm process by choosing appropriate options using Volume rockers to navigate and Power button to confirm.
5) Now your phone should restart.
6) Success! The hard reset has just been completed.
I am having this same problem.
Was using Pandora and GPS. It cut off and has not come back on. I attempted to open in safe mode recovery mode l and tried to-do a factory reset.
When I did the reset It went through the erasing process but when it rebooted it stayed on the LG screen. I've tried all the "common" trouble shooting suggestions... Its been two hours now.
Any new experiences with this issue?
Im also having the same issue with my V10 - Verizon model. Watching a YouTube video and it reset and got stuck on the LG logo splash screen. Followed instructions to do a factory reset and after about 45 min of being stuck on the factory reset screen after I confirmed it reset and booted up. All data and setting were still saved, and after about 3-5 minutes it reset again and went right back to being stuck on the LG splash screen.
Any other advice? or is it just dead?
I am having the same issue with my stock AT&T V10. It randomly turned off, then I couldn't even get it to turn on. No charge screen. No Life's Good. I took out the battery and it would get to the blinking red question mark, but there is no way that I can see that I can use the phone without the battery. Sometimes the phone will boot to the LG screen, but mostly it will not. Even if it does, it will shut down after 3 mins or so.
Once I tried to hard reset it, and the phone just vibrated until i took the battery out. So I dont know whats going on. The phone has been running warm when playing Pokemon Go so maybe that's the culprit? Not like I was playing it all the time though.
Luckily I moved *most* of the new baby pictures over to the microSD. Ugh, I hope I can get the rest!
downstat said:
I am having the same issue with my stock AT&T V10. It randomly turned off, then I couldn't even get it to turn on. No charge screen. No Life's Good. I took out the battery and it would get to the blinking red question mark, but there is no way that I can see that I can use the phone without the battery. Sometimes the phone will boot to the LG screen, but mostly it will not. Even if it does, it will shut down after 3 mins or so.
Once I tried to hard reset it, and the phone just vibrated until i took the battery out. So I dont know whats going on. The phone has been running warm when playing Pokemon Go so maybe that's the culprit? Not like I was playing it all the time though.
Luckily I moved *most* of the new baby pictures over to the microSD. Ugh, I hope I can get the rest!
Click to expand...
Click to collapse
@downstat what a coincidence that i happen to have run into the exact same problems as you today. Phone turned off suddenly, wont turn off, took out and put back battery and now it goes into LG screen for a few, and it vibrates when i attempt safe mode. wth is this...
jjall said:
@downstat what a coincidence that i happen to have run into the exact same problems as you today. Phone turned off suddenly, wont turn off, took out and put back battery and now it goes into LG screen for a few, and it vibrates when i attempt safe mode. wth is this...
Click to expand...
Click to collapse
@jjall Very odd. Glad I am not the only one, though! I chatted with an AT&T service tech last night and he basically said he has no idea what is going on, but what he read about something similar indicated that the phone and all the files are most likely corrupted. Luckily I moved most of the photos over to the extra microsd, I am going to an AT&T service center to see if they can work any magic and retrieve any other files. Last night the tech started a warranty replacement and the new(ish) phone is on its way.
I did get it to boot to the white safe mode screen but was not ready to say erase all, just in case it erases the photos. I chose to restart the phone and nothing, just black. Every once in a while the phone will just vibrate for 30 seconds before shutting down while the screen is black. Other times I get the soft vibrate as though it is turning on, but nothing happens. Some times I get the LG screen, but then that just turns off. No rhyme or reason except that I at least get some response after the phone and battery have been apart for a while.
I'll update when I get back.
downstat said:
@jjall Very odd. Glad I am not the only one, though! I chatted with an AT&T service tech last night and he basically said he has no idea what is going on, but what he read about something similar indicated that the phone and all the files are most likely corrupted. Luckily I moved most of the photos over to the extra microsd, I am going to an AT&T service center to see if they can work any magic and retrieve any other files. Last night the tech started a warranty replacement and the new(ish) phone is on its way.
I did get it to boot to the white safe mode screen but was not ready to say erase all, just in case it erases the photos. I chose to restart the phone and nothing, just black. Every once in a while the phone will just vibrate for 30 seconds before shutting down while the screen is black. Other times I get the soft vibrate as though it is turning on, but nothing happens. Some times I get the LG screen, but then that just turns off. No rhyme or reason except that I at least get some response after the phone and battery have been apart for a while.
I'll update when I get back.
Click to expand...
Click to collapse
Yeah. I get the same thing. I'm taking it to att today to see if anything can be done. My only problem is that I dropped the phone a few months ago, the only time i've dropped it, and lens came off without me noticing. I'm pretty sure that voids the warranty. Either way, i'll see if i can pay for an upgrade or something. Good luck to you.
jjall said:
Yeah. I get the same thing. I'm taking it to att today to see if anything can be done. My only problem is that I dropped the phone a few months ago, the only time i've dropped it, and lens came off without me noticing. I'm pretty sure that voids the warranty. Either way, i'll see if i can pay for an upgrade or something. Good luck to you.
Click to expand...
Click to collapse
My guys said they could not do anything, but as I was playing with the phone, it magically came to life! I was in the process of moving all the photos to the microsd, then it froze, crashed, then wouldn't turn on. So it's possible! They mentioned taking it to a cell-phone tech place to see if they could do anything as they have better tools to help fix things. Dunno what that would do to the warranty. The tech guys did say they dont carry any spare parts or batteries for the V10 because it never has a problem. I told them that there is a rash going around and they might see it soon.
I did notice that the colder i kept the phone, the more of a chance that it would *at least* turn on, before crashing. So at least there is hope...somewhere. Hoping a new battery will help maybe, even though it seems to be a hardware issue.
How's your luck @jjall?
downstat said:
My guys said they could not do anything, but as I was playing with the phone, it magically came to life! I was in the process of moving all the photos to the microsd, then it froze, crashed, then wouldn't turn on. So it's possible! They mentioned taking it to a cell-phone tech place to see if they could do anything as they have better tools to help fix things. Dunno what that would do to the warranty. The tech guys did say they dont carry any spare parts or batteries for the V10 because it never has a problem. I told them that there is a rash going around and they might see it soon.
I did notice that the colder i kept the phone, the more of a chance that it would *at least* turn on, before crashing. So at least there is hope...somewhere. Hoping a new battery will help maybe, even though it seems to be a hardware issue.
How's your luck @jjall?
Click to expand...
Click to collapse
Actually, i just got home and I decided to try out to see if it worked. I got the 0% battery sign. Plugged it in and it actually seems to be charging! So i'm hopeful. I also noticed that my phone has been getting hot lately. And that my battery life was crap. But that's just LG. I talked to an ATT customer service rep. and they told me that I could have the camera lens replaced so that my phone would be covered for an exchange. Even if it turns on, i'm going to exchange it just as soon as save all my files. Hopefully they'll take it now that it's working....
EDIT
it decided to turn on while it was charging. Froze on booting screen. It was HOT. Like I almost dropped it.
Hmm, I was going to say "CONGRATS!" but sorry. Did the battery get hot or did the phone itself get hot? Feels like mine is getting hot at or near where the led flash is. Gonna let it stay in this LG welcome screen for a bit and find out. I'm wondering if a new battery would help, but I have to wait until the 19th though before my replacement shows up.
Also, were you playing Pokemon go before? Wondering if that is what started this all.
Hello!
So the same thing happened to me. I was not playing any games on my phone. I had JUST clocked out of work using an application on my phone and sent a text. It has turned off on its own and didn't want to even turn back on. I removed the battery and set it back in.. it turned on to the LG screen and stayed until it blacked out again shortly after.
Same issue with TMO LG V-10 here. Was using phone and it went black and shut down. Now in a loop with the LG boot screen. It tried a few times then just goes black.
Well I just got my replacement and the new battery didn't do anything to help the broken phone. Guess I am going to lose some important pictures. I have a few days to keep on trying before I have to send it back to AT&T. Interesting this is happening to a few people all around the same time.
@Buzzbee21 did you notice your phone running hot at all before the shut down? Mine was running hot a lot, so maybe the heat protection is the problem.
At time yes. Not so much when it did quit. However, I left it sit on a fan and chilled it, and one time when I was able to get to the wipe screen, before it quit again, it got very hot in the afformentioned area.
Less than a year old. Getting a warranty replacement, but still disappointed as I think having the replaceable battery and abiltiy to put a large Micro SD card in it, along with the finish, camera, and Audio make the V10 one of the nicest phones out there.
downstat said:
Well I just got my replacement and the new battery didn't do anything to help the broken phone. Guess I am going to lose some important pictures. I have a few days to keep on trying before I have to send it back to AT&T. Interesting this is happening to a few people all around the same time.
@Buzzbee21 did you notice your phone running hot at all before the shut down? Mine was running hot a lot, so maybe the heat protection is the problem.
Click to expand...
Click to collapse
this may sound weird but the same thing happen to me.... put the phone in the freezer for a while then boot it up but be prepared to get your pics, music, etc off of it quick... mine works fine until it warms up to room temp, then back in the freezer it goes to do it again... did it like 4 times today and saved over 1600 pics, bunch of videos and music. (saved them to a mircoSD card)
Wow. This happened to me last night, and I thought it was the weirdest thing. I wasn't even using my phone. It was sitting on my dinner table, and I noticed the screen on with the LG logo. I went over and picked it up. It stayed on the logo a few minutes, so I took the battery out. Then I turned it on, nothing but LG screen. I kept messing with it with a combination of Power/volume down and finally got it to come on to my home screen. It worked for about five minutes before being wonky again. I took the batter out all night. I'm hoping that I can get it to come on again today (I've tried 10 times and not been able to) so that I can make sure the developer options is checked, then I can hook it to the computer and mess around with it.
Thanks for this thread. It seems most of us just started having this issue in August. I'm planning on getting the V20 next month, but I need this one to last until then. haha Please keep us updated if anyone figures anything out and I will do the same.
Slight Update
SoIDecidedTo said:
Wow. This happened to me last night, and I thought it was the weirdest thing. I wasn't even using my phone. It was sitting on my dinner table, and I noticed the screen on with the LG logo. I went over and picked it up. It stayed on the logo a few minutes, so I took the battery out. Then I turned it on, nothing but LG screen. I kept messing with it with a combination of Power/volume down and finally got it to come on to my home screen. It worked for about five minutes before being wonky again. I took the batter out all night. I'm hoping that I can get it to come on again today (I've tried 10 times and not been able to) so that I can make sure the developer options is checked, then I can hook it to the computer and mess around with it.
Thanks for this thread. It seems most of us just started having this issue in August. I'm planning on getting the V20 next month, but I need this one to last until then. haha Please keep us updated if anyone figures anything out and I will do the same.
Click to expand...
Click to collapse
SO, not saying this will help anything but, after messing around with the phone for several hours I've learned this:
If you take the battery out, then plug it into your laptop, then turn it on: a battery icon will pop up with a ? on it.
From there, if you hold down the VOLUME down key, and insert the battery, it will take you into the quick boot menu automatically. Unfortunately I never set that up, and not it will not allow me to set it up. I assumed I could get to safe mode from there. This is the first time I've seen where I would have to "set up" the quick boot menu. This is my first LG phone though. I usually use HTC, or MOTO.
Now, the more interesting thing is, begin as I did last time.
Phone off, battery out, plug into computer, power on. Then hold the UP volume key as you insert the battery and it will take you to your "Tethering" option. So for most of you that have this problem, maybe you will be able to get the data to back it up. Unfortunately for me, it tells me I have to do a Firmware update first, and to not unplug the USB connection until it is complete. If your firmware is up to date, maybe it will allow you to do back up (I thought my firmware was up to date, but guess not).
I hope this helps someone, and I do hope that someone can build on what I've done so far so we can figure out how to at least get our data off the phone.
downstat said:
Hmm, I was going to say "CONGRATS!" but sorry. Did the battery get hot or did the phone itself get hot? Feels like mine is getting hot at or near where the led flash is. Gonna let it stay in this LG welcome screen for a bit and find out. I'm wondering if a new battery would help, but I have to wait until the 19th though before my replacement shows up.
Also, were you playing Pokemon go before? Wondering if that is what started this all.
Click to expand...
Click to collapse
The phone got hot. It was getting hot starting from around the power buttons. And it sometimes got hot before i downloaded pokemon go. Not as often, but it happened from time to time. I think it might be because i'm no longer using the original power usb cable.... idk. Just waiting for a replacement.
Can you say the first 3 digits of the serial number of the device to boot loop problem?

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