Hi,
When I go in a dead zone (Montreal underground metro) and lose my network signal, the phone will not reconnect unless I force it using the airplane widget.
This happens randomly.
Anyone else have this issue?
Thanks,
The Internetzz
Same thing happens to me in the NYC subway, but sometimes not even airplane mode will bring it back up I have to restart the phone to get signal back.
That's what just happen to me. Any one gets any idea?
I just exchanged one on Saturday, AT&T didn't even question it. I told them that it was random, and I had to reboot the phone to get my data service to reconnect. Now the replacement is starting to do the same thing...
Symptom 1: randomly losing signal (H+ and cellular) and getting red circle. (reboot required)
Symptom 2: after exiting a dead zone, network wont hook back on (red circle). I have to enable then disable airplane mode. Happened once or twice that I had to force a reboot.
As far as speed, I get ~3194 kbps down and 57 kbps up... It's kinda sucking.
Phone replaced. Same problem so far. I hope the next update will fix this because they do not want to exchange my phone (you have used it for over 30 minutes)... Lesson learned. Never buy the phone directly from the carrier.
i have the same problem with my motorola defy. reconnect sometimes needs over 30 minutes. sometimes a manual network selection does the trick, but sometimes i get a simcard not allowed error. really annoying bug! no one any idea for a fix or an app that solves this?
I currently have the same issue every time I go through the tunnel on the train. I had the same issue with my MyTouch3g and it was rectified when I updated the radio...so a radio upgrade would be nice
Is there a way in either the settings menu or an app that will prevent the Photon from constantly looking/pinging for a stronger tower? I have determined that once locked onto a tower and it stays locked (or locked onto wifi), my battery life is actually very good. For example, at lunch, I sit in my car for about 45 minutes connected to one of the 4g towers and am using the phone the whole time while listing to music/podcast and using the internet and I start with a full charge and will only lose between 10 to 15 percent of the battery.
However, where I actually live are a bunch of weak coverage areas. While sitting in the school car pickup line for about 30 minutes I will typically lose close to 40 percent of the battery and the temperature goes up to 107 – 110 while I do nothing with my phone. My normal temp is 93 – 95. I used one of the locale apps that tells you what cell tower number you are on and in the 30 minutes I was in the car line it connected to seven different towers switching between them all many times. The cell phone tower pinging also happens when at a football came (Bucs, Raymond James Stadium) because of the amount of people trying to use their phones. There is no possible way of making it through the six hours without the phone dying.
So my question is – without going into airplane mode is there a way to prevent the cell tower hopping? I would rather have a constant weak signal then having the phone constantly looking for a better signal.
I am rooted on stock rom.
I don't think so man. Cell signal plays a huge roll on cdma phones, obviously the better signal you have the better battery life. Ive never heard of a way to prevent cell tower hopping as these phones are programmed to link with the best tower it feels will offer best signal. Sometimes you'll be on a Verizon tower and that may be the best one around or it may be the worst but if its closest to you your phone will possibly connect to it. You don't have to turn on airplane mode; i use the data saver profile that only uses data when the screen is on so when screen is off i save a **** ton of battery because the phone isn't trying connect the radio.
This is the only feature remotely close to what you're asking and it won't prevent "tower hopping". This will just only connect to sprint towers if you choose "Sprint only" resulting in probably even worse battery life.
http://img155.imageshack.us/img155/7494/20110915114711.jpg
Thanks for your input. I was reading some of the other threads hear and found what you show in the picture. Mine was on any cdma and I switched it to auto as it was suggested it might help with 3g.
I am going to see how automatically performs today when I pick up my kid. Tomorrow I will switch to sprint only to see if that makes a difference.
I will report tomorrow evening with findings.
If we can get custom radios for the phone that should make a difference. The radio (afaik) contains the algorithm for determining which tower to connect to based on the PRL, among other things.
What battery setting will restrict data to only when the screen is on?
Jeffrey_L said:
What battery setting will restrict data to only when the screen is on?
Click to expand...
Click to collapse
Go to settings and battery etc then find battery mode. Works like a charm i.swear.
http://img153.imageshack.us/img153/6687/20110915145312.jpg
By turning off data when screen is off , will data sync automatically when I wake the phone up?
Also, switching to automatic in the settings did not help while in my kid's car line at school. I am going to change to Sprint Only tomorrow and reboot before I leave work. I did not reboot today when I changed to automatically. Not sure if that makes a difference.
korsjs said:
By turning off data when screen is off , will data sync automatically when I wake the phone up?
Also, switching to automatic in the settings did not help while in my kid's car line at school. I am going to change to Sprint Only tomorrow and reboot before I leave work. I did not reboot today when I changed to automatically. Not sure if that makes a difference.
Click to expand...
Click to collapse
Yes when u wake up the phone it will sync everything.
Just an update. Today my phone has never been better with battery and cell tower switching. The only other thing I did was reboot after changing to "automatically " . Real test will be this afternoon.
What really stands out is the battery tempature. At idle it is in the low 80s. After heavy use it is in low 90s. Maybe I did get lucky with the change.
Morning, gentlemen.
I'd like to give you a break down of the 44~ hours I've had this phone as of right now and the troubles I've had with it. I'll preface this post with the fact that I work a corporate IT job and even as I may believe everything posted to be correct, please correct me if I state anything incorrectly. Thanks
I received the HTC Rezound around 3PM EST on Friday. Out of the box, I was unable to active the phone. I was coming from a 3G Droid X via an alternate line upgrade, and I had played with the Droid Bionic and had some issues activating there. I'll chalk up activating issues to needing to activate the 4G SIM card over the phone because of it being a corporate account. After 25 minutes on the phone with our Verizon representative, we were successful in activating the phone. Immediately afterwords, the phone rebooted. I believe that it did because of the PRI programming, but I'm also not terribly familiar with the back-end of the 4G activation.
At 3:30 PM EST it was at 35% out of the box after activation. I figured that I'd let it drain entirely to zero out the battery and charge it to 100% later on that night. After getting home and around 7:30 PM, the phone battery gave up and shut down. I plugged in the phone (HTC charger, HTC cable, surge protected outlet) and at 9:00 stood in front of the phone watching it go from off, to the HTC white boot screen, to the unlock screen where it would be completely frozen, and approx. 30 seconds later, would loop that process again and again until I pulled the battery. I go to pick up the phone and it's very hot. Not uncomfortable just yet, but hotter than any phone since the droid 1 had gotten in my hand. Pulled the battery, let it cool down, and booted to the HTC recovery (power + vol. Down) and wiped the phone. After booting, the battery was only at 14%. Strange since it had been on the charger, but I supposed bootlooping might hinder the ability to charge. After verifying that it was not bootlooping any further and using my old fascinate charger (same voltage, same microUSB connector), I went to bed.
Saturday morning 8AM, the phone was bootlooping again. Pulled the battery, let it boot up afterwords after and it was at 100% battery. Strange. Fast forward to 5PM: Phone has rebooted twice throughout the day maybe around noon and 2PM, but no looping. Battery was at 50%, and at 5:15 PM it begins to bootloop again. Pull battery, turn it back on, battery is at 9%. I plug it into the HTC charger using the HTC cable again to a grounded power strip. Plug it in at 5:30 PM and walk away.
At 7PM, I go to pick up the phone and it's bootlooping again and it is so hot it's literally uncomfortable to hold for more than literally a couple seconds. Immediately unplug it from the cable and pull the battery, also very uncomfortable to hold. I decide that the HTC charger is having many problems, and put it away so I don't use it by accident. I've uploaded a video on my Facebook (http://www.facebook.com/photo.php?v=1661452940302) so that you can see what the screen was doing after it heated up that much. I didn't have any other problems with the phone after one FINAL reboot for last night.
This morning, I placed it on the charger: Same deal of massive overheating and the screen doubling. EDIT: I've also noticed that for the most part, it overheats if it charges past 50%
Simply put: This is a beautiful phone, a wonderful speakerphone, great at texting. But seriously: I haven't seen anything else like ANY of this online anywhere yet. Anyone else seeing issues like these?
Thanks.
Dan Manners
Nope.
Try pulling the battery and putting it back. Do not power up. Connect to charger and let it full charge. Disconnect charger and boot it
If it is super hot during any of that take it back.
DanManners said:
Morning, gentlemen.
I'd like to give you a break down of the 44~ hours I've had this phone as of right now and the troubles I've had with it. I'll preface this post with the fact that I work a corporate IT job and even as I may believe everything posted to be correct, please correct me if I state anything incorrectly. Thanks
I received the HTC Rezound around 3PM EST on Friday. Out of the box, I was unable to active the phone. I was coming from a 3G Droid X via an alternate line upgrade, and I had played with the Droid Bionic and had some issues activating there. I'll chalk up activating issues to needing to activate the 4G SIM card over the phone because of it being a corporate account. After 25 minutes on the phone with our Verizon representative, we were successful in activating the phone. Immediately afterwords, the phone rebooted. I believe that it did because of the PRI programming, but I'm also not terribly familiar with the back-end of the 4G activation.
At 3:30 PM EST it was at 35% out of the box after activation. I figured that I'd let it drain entirely to zero out the battery and charge it to 100% later on that night. After getting home and around 7:30 PM, the phone battery gave up and shut down. I plugged in the phone (HTC charger, HTC cable, surge protected outlet) and at 9:00 stood in front of the phone watching it go from off, to the HTC white boot screen, to the unlock screen where it would be completely frozen, and approx. 30 seconds later, would loop that process again and again until I pulled the battery. I go to pick up the phone and it's very hot. Not uncomfortable just yet, but hotter than any phone since the droid 1 had gotten in my hand. Pulled the battery, let it cool down, and booted to the HTC recovery (power + vol. Down) and wiped the phone. After booting, the battery was only at 14%. Strange since it had been on the charger, but I supposed bootlooping might hinder the ability to charge. After verifying that it was not bootlooping any further and using my old fascinate charger (same voltage, same microUSB connector), I went to bed.
Saturday morning 8AM, the phone was bootlooping again. Pulled the battery, let it boot up afterwords after and it was at 100% battery. Strange. Fast forward to 5PM: Phone has rebooted twice throughout the day maybe around noon and 2PM, but no looping. Battery was at 50%, and at 5:15 PM it begins to bootloop again. Pull battery, turn it back on, battery is at 9%. I plug it into the HTC charger using the HTC cable again to a grounded power strip. Plug it in at 5:30 PM and walk away.
At 7PM, I go to pick up the phone and it's bootlooping again and it is so hot it's literally uncomfortable to hold for more than literally a couple seconds. Immediately unplug it from the cable and pull the battery, also very uncomfortable to hold. I decide that the HTC charger is having many problems, and put it away so I don't use it by accident. I've uploaded a video on my Facebook (http://www.facebook.com/photo.php?v=1661452940302) so that you can see what the screen was doing after it heated up that much. I didn't have any other problems with the phone after one FINAL reboot for last night.
This morning, I placed it on the charger: Same deal of massive overheating and the screen doubling. EDIT: I've also noticed that for the most part, it overheats if it charges past 50%
Simply put: This is a beautiful phone, a wonderful speakerphone, great at texting. But seriously: I haven't seen anything else like ANY of this online anywhere yet. Anyone else seeing issues like these?
Thanks.
Dan Manners
Click to expand...
Click to collapse
I watched that video. I have NEVER seen anything like that and I have seen some weird stuff on my phone trying some weird modifications. (I have gotten massive screen tear and other stuff but that is due to the things I have done).
I would suggest returning the phone and getting a new one. I imagine that one is a lemon. You could try restoring the phone via the RUU in the shipped rom thread in the developement section but I think you should just return that one.
Unless you have messed with it aside from what you have told us (I doubt it though) I would return that one.
Easy
Return it.
My first Incredible did this, and my current incredible is doing this. Something in your phone is causing a thermal overload, which triggers a reboot, which gets only so far in the reboot until the thermal protection loads, it notices it is hot, and triggers a reboot [repeat].
In my case, the hardware radio (on both Dincs) was damaged/defective/finally gave way. 10 seconds on the internet will do this to me.
Return it. Do not diagnose it. Do not follow other peoples recommendations for testing. Return it. You must get rid of a phone like this.
Of course, this is one of my huge fears because I am leaving my Dinc for this phone; and now I am seeing that lemons are in this batch as well.
jdmba said:
Return it.
My first Incredible did this, and my current incredible is doing this. Something in your phone is causing a thermal overload, which triggers a reboot, which gets only so far in the reboot until the thermal protection loads, it notices it is hot, and triggers a reboot [repeat].
In my case, the hardware radio (on both Dincs) was damaged/defective/finally gave way. 10 seconds on the internet will do this to me.
Return it. Do not diagnose it. Do not follow other peoples recommendations for testing. Return it. You must get rid of a phone like this.
Of course, this is one of my huge fears because I am leaving my Dinc for this phone; and now I am seeing that lemons are in this batch as well.
Click to expand...
Click to collapse
Definitely what I'm planning on doing. Debating on whether I want to hold of until tomorrow so I can show my boss though. I usually mess with my droid phones (Alternate roms, overclocking, undervolting, etc) and he always gets annoyed. For once, STRAIGHT OUT OF THE BOX it's acting like this. I suppose it's Karma
DanManners said:
Definitely what I'm planning on doing. Debating on whether I want to hold of until tomorrow so I can show my boss though. I usually mess with my droid phones (Alternate roms, overclocking, undervolting, etc) and he always gets annoyed. For once, STRAIGHT OUT OF THE BOX it's acting like this. I suppose it's Karma
Click to expand...
Click to collapse
Just show him that video haha. That convinced me immediately. If it is really getting that hot there is a real problem and I would be getting it out of my hands ASAP.
you either just got a faulty phone or a faulty battery. as the others are saying, return/exchange it.
I personally got a dead pixel and the touch screen is a tad off(I'll click on a link and it'll think I clicked on the link right above(or below).... not all the time though.
right now I'm just sitting in front of Verizon waiting for them to open.
Mine gets fairly warm, especially when working while being plugged.
My first phone had a problem with the bezel coming apart, but it also ran warmer then the second one I have, it was always warm in my pocket, the new one isn't.
If you guys use LTE OnOff you can turn off the antenna you don't need/use be it CDMA or LTE. It will run cooler and battery life will last longer.
AtLemacks said:
If you guys use LTE OnOff you can turn off the antenna you don't need/use be it CDMA or LTE. It will run cooler and battery life will last longer.
Click to expand...
Click to collapse
I always leave it off, LTE really is overrated. A wonderful nicety, but I don't NEED it.
...
With total and complete respect for the immediately preceding couple of posters, I CANNOT STRESS THIS ENOUGH ... do not use tricks to cool your phone down.
You do not want to wind up on the other side of the 14 days with a phone which otherwise overheats from general use. DO NOT FOLLOW ADVICE SUCH AS TURNING OFF LTE.
Sure, if you have a working phone, and you think that will help your battery, then go for it. If you have thermal issues do NOT use bandaids.
(This has been a public service announcement).
LOL. I'm watching this very closely.
If the device isn't currently overheating turning LTE off isn't going to hurt it, lmao. They wouldn't bake in a feature that is going to make your phone melt down. Now, if you have problems CURRENTLY then you should warranty replace it. But 14 days doesn't have anything to do with it, you can call and warranty your phone anytime in the first year, 2 if you have the extended warranty. So it is NOT bad advice to turn it off if it is of no use to you. Don't scare people into killing their batteries just because they don't currently have an issue.
To the OP: I am currently on my SECOND DEFECTIVE Brand new Rezound.
The first one gave up on having any sort of vibrate function whatsoever (yes, the battery was pulled, factory reset, blah blah). Haptic feedback, softkey vibration, and all vibrations in general were completely dead. I took it back and got a brand new one since it's only 6 DAYS old. It only started having this problem this morning.
Got the new one at about 11AM today, and it starting having the power cycling issue that you're having about an hour ago. The phone is literally 7 HOURS old and wont stay on for more than 30 seconds before it reboots itself. I am VERY disappointed. Now I have to find the time to go in yet AGAIN to Verizon. I was on the phone with the tech and tried battery pulling it and factory data resetting it to no avail. It wouldn't even Factory Data Reset from HBOOT!
Sigh.
voxigenboy said:
you either just got a faulty phone or a faulty battery. as the others are saying, return/exchange it.
I personally got a dead pixel and the touch screen is a tad off(I'll click on a link and it'll think I clicked on the link right above(or below).... not all the time though.
right now I'm just sitting in front of Verizon waiting for them to open.
Click to expand...
Click to collapse
Why don't you go in and calibrate the keyboard if it's off?
OP
I think you should have added a "None of the above" as a selection for your poll. would have a lot more than 2 people.
My first phone and my second phone are set up the same, both factory reset both with LTE on and the second one makes little to no heat when idle, the first was warm all the time.
zeroxg4 said:
To the OP: I am currently on my SECOND DEFECTIVE Brand new Rezound.
The first one gave up on having any sort of vibrate function whatsoever (yes, the battery was pulled, factory reset, blah blah). Haptic feedback, softkey vibration, and all vibrations in general were completely dead. I took it back and got a brand new one since it's only 6 DAYS old. It only started having this problem this morning.
Got the new one at about 11AM today, and it starting having the power cycling issue that you're having about an hour ago. The phone is literally 7 HOURS old and wont stay on for more than 30 seconds before it reboots itself. I am VERY disappointed. Now I have to find the time to go in yet AGAIN to Verizon. I was on the phone with the tech and tried battery pulling it and factory data resetting it to no avail. It wouldn't even Factory Data Reset from HBOOT!
Sigh.
Click to expand...
Click to collapse
I tried to go to Verizon today, but they refused to do anything since it's a corporate account and 48 hours old. I'm really up in the air about whether I'm going to stick with the Rezound or go back to the Droid X.
DanManners said:
I tried to go to Verizon today, but they refused to do anything since it's a corporate account and 48 hours old. I'm really up in the air about whether I'm going to stick with the Rezound or go back to the Droid X.
Click to expand...
Click to collapse
Wow, that's ridiculous. They had no issues whatsoever replacing mine (and the one I'm replacing tomorrow) because it's within the first 14 days of purchase. I guess it works differently for corporate accounts.
Honestly, though.. I can't imagine them saying anything other than "Sorry, we'll give you a new one". How can you be sold a product that is OBVIOUSLY defective (and certainly NOT cheap) and be told that there's nothing that can be done? It just doesn't make any sense to me.
I'm actually pretty upset that I keep having to go get replacements, even though they're new. I've been looking forward to getting this phone for a while and actually would like it to work correctly. It's just disappointing to see that 2/2 have been defective so far. Hopefully it ends there.
zeroxg4 said:
Wow, that's ridiculous. They had no issues whatsoever replacing mine (and the one I'm replacing tomorrow) because it's within the first 14 days of purchase. I guess it works differently for corporate accounts.
Honestly, though.. I can't imagine them saying anything other than "Sorry, we'll give you a new one". How can you be sold a product that is OBVIOUSLY defective (and certainly NOT cheap) and be told that there's nothing that can be done? It just doesn't make any sense to me.
I'm actually pretty upset that I keep having to go get replacements, even though they're new. I've been looking forward to getting this phone for a while and actually would like it to work correctly. It's just disappointing to see that 2/2 have been defective so far. Hopefully it ends there.
Click to expand...
Click to collapse
Corporate allocation and stock is different than the consumer market.
So yesterday I upgraded to ICS. I am running stock phone with no mods done to it.
I am attaching some pictures for you guys to see what the problem is. The battery level starts from when Unplugged the phone to download ICS.
Now I am connected to wifi all day and night because I get no signal in this place. Its a basement appartment. As you can see, I went to bed, and for some reason mobile network signal popped on the entire time while I was sleeping. This has NEVER happened before. Then I got up and took my phone and put it on the charger and as you can see it automatically went right back onto wifi Fine.
My question is what is going on with that? My only conclusion is the cell standby which was on for 5 hours and 4 mins as you can see in the picture.
It also says switch to airplane mode to save power in area with no coverage. Is that what it is doing ?? and how do I take that off??. I cant go the whole night without having service and not getting anything.
Why would my wifi go off?
And incase you ask, no I do not have any juicedefender on my phone
Thanks guys
The phone shuts off the WiFi when data comes on... That part is normal.
However, I have not the slightest clue why your mobile network would just turn on by itself when not being used. The color of your data readings is a different color than I've seen also. Very strange
Sent from my HTC_Amaze_4G using xda premium
I guess I will see what happens tonight. Something is turning off Wifi when the phone goes on standby or when I dont use it for a while I am assuming. Just no idea how that can happen. There are not any settings I can set for it either to stop it. Hope some people on the board have an idea
EDIT: Wait I think I found a solution. What do you guys think?
Maybe this needs to be on always.
ITALIANNYC said:
I guess I will see what happens tonight. Something is turning off Wifi when the phone goes on standby or when I dont use it for a while I am assuming. Just no idea how that can happen. There are not any settings I can set for it either to stop it. Hope some people on the board have an idea
EDIT: Wait I think I found a solution. What do you guys think?
Maybe this needs to be on always.
Click to expand...
Click to collapse
Yup, you should have the first one selected if you want wifi to stay on while your screen is off.
SO i have this common problem. Anytime i'm somewhere with a bad signal, my phone gets really hot and battery get really low.
The phone gets stuck syncing, so i manually turn off sync and kill any ongoing sync. But it happens even when the signal really isn't bad.
For example tonight, it said i had 3g, but i wasn't getting any data. So i went outside and still 3g. I turn airplane mode on.. then off again, then presto i have 4g.
I think something is happening where it gets stuck in 3g or 1x with no data, and it makes no attempts to go back to 3g, or back to 4g, it just sits there burning up my battery.
SO a: should the phone ever get really hot to the touch ? (The back.. it's the battery that is warm i'm sure)
b. What i can i do so it will stop being so stupid and pick up the good 4g when it's clearly there...
c. I just have to stop this losing battery power in 20 min flat problem. My wife has the same phone and she has no such problems.
I can tell it's doing it as i can fell my pocket getting hot. That shouldn't happen in my opinion.
What software are you running stock of other?
It's not a glitch, this isn't Wreck it Ralph.
Stock
Sent from my ADR6410LVW using xda app-developers app
See the attached for tonight's drain .
Sent from my ADR6410LVW using xda app-developers app
weren't there reports of people having an issue like this with the phone getting stuck when switching from 3g / 4g? i'm wanting to say i've heard of stock phones doing that and a replacement phone fixed it. unless you want to keep using a manual effort to force it back like what you are doing with airplane mode...
I've had similar issues in low signal areas (unfortunately that is the norm where I work). It doesn't happen all the time, maybe once a week where the phone gets really hot even when not in use. I reboot to fix.
I was running Viper for months and it happened with both stock and that ROM. Running CM10.1 now, and I'll see if that changes anything.
Sorry, but I guess I have nothing to add for cause or solution, just thought I'd share having the same issue.
danjfoley said:
SO i have this common problem. Anytime i'm somewhere with a bad signal, my phone gets really hot and battery get really low.
The phone gets stuck syncing, so i manually turn off sync and kill any ongoing sync. But it happens even when the signal really isn't bad.
For example tonight, it said i had 3g, but i wasn't getting any data. So i went outside and still 3g. I turn airplane mode on.. then off again, then presto i have 4g.
I think something is happening where it gets stuck in 3g or 1x with no data, and it makes no attempts to go back to 3g, or back to 4g, it just sits there burning up my battery.
SO a: should the phone ever get really hot to the touch ? (The back.. it's the battery that is warm i'm sure)
b. What i can i do so it will stop being so stupid and pick up the good 4g when it's clearly there...
c. I just have to stop this losing battery power in 20 min flat problem. My wife has the same phone and she has no such problems.
I can tell it's doing it as i can fell my pocket getting hot. That shouldn't happen in my opinion.
Click to expand...
Click to collapse