Has anyone had any issues with the ear speaker used in calls? I've noticed that a lot of the time there's a slight buzzing, especially with the higher frequencies. The ring tone when calling out is a prime example. It doesn't happen every time, but most of it. Not sure if it's an inherent floor with the phone or a problem with my handset?
Not yet had it a week, so will return it if it's a handset issue, but if they all do it not sure there's any point.
Also noticed that the trim around the micro usb port is not well secured - pulling out the cable can pull off the trim surround. I've glued it in now, but a poor piece of design by HTC.
All that said, it's a cracking phone, if a little large. Screen is fantastic, and so responsive.
rob_p said:
Has anyone had any issues with the ear speaker used in calls? I've noticed that a lot of the time there's a slight buzzing, especially with the higher frequencies. The ring tone when calling out is a prime example. It doesn't happen every time, but most of it. Not sure if it's an inherent floor with the phone or a problem with my handset?
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+1 (me too)
Nobody else having this issue? Just about to contact handtec to get a replacement.
I spoke to HTC and they're not aware of it as a generic fault with the product, so hopefully just a faulty handset. Have requested an RMA with handtec to will report back.
I do get a sound when i change song but nothing like that.
Sent from my TITAN X310e using Board Express
On it's way back to handtec today, so hopefully will have a replacement some time next week that doesn't buzz!
Just to update, got a replacement handset today, and no buzzing coming from the earpiece, so happy days!
Have to say, after going back to my HD7 for the weekend, I'm so glad to get the Titan back - it may be a bit on the big side, but it's a fantastic phone.
feddy84 said:
I do get a sound when i change song but nothing like that.
Sent from my TITAN X310e using Board Express
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This may be the same as the "pop" that has been reported on Focus S handsets. It appears to be Mango-related. Not good when plugged into a system with some power, and/or a subwoofer.
Does the sound dc spike (pop), occur if the volume is set below max (i.e, 25/30)?
Sent from my SGH-i937 using Board Express
jeremyshaw said:
Does the sound dc spike (pop), occur if the volume is set below max (i.e, 25/30)?
Sent from my SGH-i937 using Board Express
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+1ish
I haven't had chance to use it often, but it seems like the sound that comes off the speakers when you've maxed out the volume on ordinary phones. It's not ringing but that annoying vibrating sort of noisy feeling when it rings etc.+ it's not all the time though.
Related
At first couple days I did not notice this issue, yesterday I found the the sound from the right speaker is louder than the left one. Anyone has the same feeling? I'm not sure if it is a problem with the hardware or the software.
I did notice something like that yesterday. Don't know if it was what I was watching, or if it was the Tablet, but it does warrant some more investigation.
xddy1979 said:
At first couple days I did not notice this issue, yesterday I found the the sound from the right speaker is louder than the left one. Anyone has the same feeling? I'm not sure if it is a problem with the hardware or the software.
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I can say I don't have this issue. I had originally thought mine was the other way around but then realized it was my audio source, sounds balanced now.
Have you checked with earbuds to make sure that it's really a problem? I've found that not only where I hold the tablet in relation to the side speakers will effect the perceived balance, but also how I hold my hands which changes how sound reflects off them thus changing the perceived sound balance.
Earbuds worked with no problems. I'm thinking it should be the speakers' issue.
lpsisrl said:
Have you checked with earbuds to make sure that it's really a problem? I've found that not only where I hold the tablet in relation to the side speakers will effect the perceived balance, but also how I hold my hands which changes how sound reflects off them thus changing the perceived sound balance.
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My sound is off, but that was after I opened up my device. The speaker wire is close to the edge and are a bit flimsy - just moving them slightly seems to affect the volume. Could be a hardware defect that affects some devices more than others, that's my guess.
At one point, I had actually put some electrical tape over one speaker as my "DIY" volume reduction fix.
I've had my gtablet for about five days. The left speaker would sometimes work, but mostly would not. I tried different ROMs, different media players. Earphones worked perfectly. Sending it back for a replacement... I'll just end up breaking something else if I open the thing up, lol.
So, what do you suppose is the best option as I bought it outright and ATT is not my carrier?
There is still a 14 day return policy regardless of whether you bought it on contract or not.
Right now it seems like all the 920s have the slightly rattle/humming noise. This is probably not a defect, but simply how the vibration motor was designed, and heck, it probably rattles a little extra because of the floating OIS sensor inside. I imagine the rumble makes that thing shake and causes the noise.
I noticed this also, beginning of vibration especially on a hard surface you can hear the tinny rattle.
prjkthack said:
There is still a 14 day return policy regardless of whether you bought it on contract or not.
Right now it seems like all the 920s have the slightly rattle/humming noise. This is probably not a defect, but simply how the vibration motor was designed, and heck, it probably rattles a little extra because of the floating OIS sensor inside. I imagine the rumble makes that thing shake and causes the noise.
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35 dollar restocking fee and I actually just want another...
Poecifer said:
35 dollar restocking fee and I actually just want another...
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Right so you go and return the device and swap it out for a new one...
I think they are all going to do it, I doubt swapping is going to help.
Poecifer said:
35 dollar restocking fee and I actually just want another...
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Most states in U.S.A. have consumer protection laws against restocking fee's on exchanges.
http://www.ehow.com/about_6077045_california-return-period-defective-merchandise_.html
The rattling sound could be the 'floating' camera lens.
emckai said:
The rattling sound could be the 'floating' camera lens.
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That's exactly what it is. OP, don't waste your time returning your phone for another. All 900's and 920's do this. I have turned my vibration off and am using sound only and I honestly don't miss any notifications.
I had a similar experience on my HD2. Read here.
That said, is the rattle on the 920 as loud as those on the 900? My friend's 900 has a fairly loud rattle. I'd be able to tolerate something less.
Theverge and engadget have said that noise is the floating (that is spring mounted) lense. Do not return it.
Sent from my GT-N7100 using xda app-developers app
They could fix easily this by simply limiting the max vibration level. Even without the rattle it's far too strong. The haptic feedback vibrations are relatively soft and cause no rattle. Or they could put in a setting to let you choose your vibration level (maybe 1-5 levels). Samsung modifies the OS and puts in extra settings on the settings page so it's not out of the question. Just depends on if Nokia can be made aware and how motivated they are to sort it out.
same here. We got two (white and black). Both of the phones have the same problem with one being slightly louder in the rattle than the other, otherwise almost identical. The phones are otherwise in top shape. If it was just one of them I wouldn't have hesitated to return them. But both the same problem and then many more people with the same problem. I believe that the phones I would get will show the same problem.
It's not too bad, certainly not as bad as others have shown on youtube. Only the first half second of the vibration does it. I hope this can be fixed with a setting after an update.
cheers
Unfortunately, on mine, when I'm on the phone listening to someone, the vibration makes the call unbearable. I will likely have to return it since I have not been hearing others complain about it during calls. I could care less when it vibrates, but during calls is not cool. I'll be honest, I rarely use it for an actual phone anymore, but when I do, I need it to work.
During phone calls, I am getting some distortion or slight background hissing sound on the earpiece when volume is set to around medium. Anyone else getting some distortions or annoying slight background sounds like cellular noise???? I can't replicate the issue when I use another phone other than my Note 2. I really like this phone but the earpiece just does not produce clear sounds. There is definitely slight hissing/buzzing that can be heard when using the phone in quiet places.
I have not experienced the hissing/buzzing but calls do not sound as clear compared to my s3.
I haven't had any issues with mine either.
ComputerGeek said:
During phone calls, I am getting some distortion or slight background hissing sound on the earpiece when volume is set to around medium. Anyone else getting some distortions or annoying slight background sounds like cellular noise???? I can't replicate the issue when I use another phone other than my Note 2. I really like this phone but the earpiece just does not produce clear sounds. There is definitely slight hissing/buzzing that can be heard when using the phone in quiet places.
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Yup, same thing on mine. It's not bad, but it is noticeable.
Ive head a bit of crackling a couple of times but once I turned down the volume slightly its not there.
I had mine cranked to the max and then pushed the button for even more volume. No distortion.
Sent from my SCH-I605 using xda app-developers app
Using my ink'd headphones with mic everything was fine. People heard me and I was heard fine. No distortion even with music turned up.
ComputerGeek said:
During phone calls, I am getting some distortion or slight background hissing sound on the earpiece when volume is set to around medium. Anyone else getting some distortions or annoying slight background sounds like cellular noise???? I can't replicate the issue when I use another phone other than my Note 2. I really like this phone but the earpiece just does not produce clear sounds. There is definitely slight hissing/buzzing that can be heard when using the phone in quiet places.
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I have had this as well, going to trade mine out today at the Verizon store and will see. It sounds to me like a bad speaker. I just logged on to see if anyone else was having this trouble. Love this beat otherwise though!
Sent from my SCH-I605 using Tapatalk 2
Spectredroid said:
I have had this as well, going to trade mine out today at the Verizon store and will see. It sounds to me like a bad speaker. I just logged on to see if anyone else was having this trouble. Love this beat otherwise though!
Sent from my SCH-I605 using Tapatalk 2
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Well, took it into Verizon and got a new one. It works great now.
Sent from my SCH-I605 using Tapatalk 2
I have not noticed this yet, but i will say clarity is not as good as my s3...no hissing or background noises tho.
ComputerGeek said:
During phone calls, I am getting some distortion or slight background hissing sound on the earpiece when volume is set to around medium. Anyone else getting some distortions or annoying slight background sounds like cellular noise???? I can't replicate the issue when I use another phone other than my Note 2. I really like this phone but the earpiece just does not produce clear sounds. There is definitely slight hissing/buzzing that can be heard when using the phone in quiet places.
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I immediately noticed the same problem with my Note 2 last night. VZW sent out a replacement today.
Bummer, since the phone isn't rooted yet, it took me a while to set up the phone and install apps...what a pain without Titanium. Also wasted a SGP screen protector. But the earpiece noise was definitely noticeable, especially since my S3 sounds perfect.
Spectredroid said:
Well, took it into Verizon and got a new one. It works great now.
Sent from my SCH-I605 using Tapatalk 2
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Good to know. Hope my replacement is problem-free as well.
Same crackly static/distortion on my earpiece. Looks like ill be calling Verizon as well. Wasted a Zagg on this too.
Correction. Still bad on the second one. Going to get a third one today. Bummer. It sounded pretty good at first, but after a few hours it was back. So we'll see.
Sent from my SCH-I605 using Tapatalk 2
I'm getting a distortion/buzz as well. Only appears to be when the earpiece is producing sounds (not all the time) which still very noticible and annoying. I stopped on to see if other people were having the same issue because I had my family and gf vet the problem and they said I was "too sensitive" :silly:
Thanks for posting this, will try swapped hardware this week - otherwise device is excellent!
e
Yep same here. Using a Plantronics Legend earpiece and have the same distortion.
Sent from my SCH-I605 using xda app-developers app
cos540 said:
Yep same here. Using a Plantronics Legend earpiece and have the same distortion.
Sent from my SCH-I605 using xda app-developers app
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That sounds like it may be a different problem. As I am experience and read from others the distortion or fuzz is from the built-in earpiece of the device. I have tried to replicate the issue with other outputs (speakerphone, BT earpiece, wired earpiece) and none of my other output attempts have had the issues at all.
If you are experiencing distortion through BT connection only I would look to your BT earpiece or surrounding environment (although less likely).
e
Could someone please elaborate on the hissing? I have an issue with mine where when someone finishes a sentence talking it becomes sort of static-ey. It doesn't happen all the time.
kimdoocheol said:
Could someone please elaborate on the hissing? I have an issue with mine where when someone finishes a sentence talking it becomes sort of static-ey. It doesn't happen all the time.
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Well, basically what I experienced was when a person spoke you could hear a short of static type noise with each syllable they spoke. It didn't happen all the time and was worse when talking to Verizon customer support, although that may be because the note 2 can sense evil. My third one seems to have done the trick. I have had since Friday and no issues. I can say as someone mentioned already that the call clarity is not as good as the s3, but I don't care as I love the phone enough. This is only when talking on the phone as mentioned as well. Not through an earpiece.
My Note 2 killed your phone.
Spectredroid said:
Well, basically what I experienced was when a person spoke you could hear a short of static type noise with each syllable they spoke. It didn't happen all the time and was worse when talking to Verizon customer support, although that may be because the note 2 can sense evil. My third one seems to have done the trick. I have had since Friday and no issues. I can say as someone mentioned already that the call clarity is not as good as the s3, but I don't care as I love the phone enough. This is only when talking on the phone as mentioned as well. Not through an earpiece.
My Note 2 killed your phone.
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Coming from another manufacturer and another carrier (Orig Evo, Sprint) can you clarify the "call quality" comments?
I'm fully on-board with the fuzz/hiss/static that happens when the other person is speaking and I'm working to switch mine out and rectify that issue but I've read a number of places that the quality is lesser than the S3 - how so? Hardware specific from S3 to GN2 or a VZW issue?
Thanks,
e
The issue is too much volume coming out of these satellites. They can't handle the maximum output, neither the speaker or the earpiece.
From what I can tell this is not a defect issue but the way it is. Replacing phones, especially this early into the production cycle, would be a waste of time for both parties.
So i got the htc one on monday and sometimes when i receive or make a call the people on the other end tell me that they can't hear me or they hear me far from the phone. has anyone noticed this problem ? could this be a mic problem ???
iamfightaa said:
So i got the htc one on monday and sometimes when i receive or make a call the people on the other end tell me that they can't hear me or they hear me far from the phone. has anyone noticed this problem ? could this be a mic problem ???
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Same issue here. It's like I'm getting muted for a second when talking.
Just throwing this out there, and it might not apply at all, but are you sure your fingers aren't covering up the mic when you're on a call? The Note II that I have has a mic vent right near where I normally place my finger and I was muting myself a lot when I first got the device.
My pinky finger was the culprit.
No mic issue here, but you may want to talk it back to T-Mobile and ask for a replacement
craighwk said:
Just throwing this out there, and it might not apply at all, but are you sure your fingers aren't covering up the mic when you're on a call? The Note II that I have has a mic vent right near where I normally place my finger and I was muting myself a lot when I first got the device.
My pinky finger was the culprit.
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Mine too. I'm left handed. I wish they put the mic in the middle.
craighwk said:
Just throwing this out there, and it might not apply at all, but are you sure your fingers aren't covering up the mic when you're on a call? The Note II that I have has a mic vent right near where I normally place my finger and I was muting myself a lot when I first got the device.
My pinky finger was the culprit.
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Not the case, i'll call t-mo this evening.I was wondering if they will be able to replace it at a store ?
I just got off the phone with someone and whenever I put my phone between my shoulder and my cheek to talk they couldn't hear me or complained that it sounded like I was far or maybe looking at my phone. However, when I put the phone back up right as it should be it was fine.
This is weird...
No mic problems here. My gf & I confirmed with my HTC One and her One S.
nKiwan said:
I just got off the phone with someone and whenever I put my phone between my shoulder and my cheek to talk they couldn't hear me or complained that it sounded like I was far or maybe looking at my phone. However, when I put the phone back up right as it should be it was fine.
This is weird...
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Same here, mine just doesn't work fine in any position, i called t-mo and the rep told me they can't replace it yet as they don't have the "send a replacement" option on the system, i'll go to a store tomorrow to try some luck if not i'll wait a few days and call again.
I've just had complaints while laying down... hold the phone in the exact same position hand-to-head, but laying down I am told I sound far away, standing I sound normal. I made sure not to cover either mic. I never had any such problems with any phone before.
So are any of you covering the hole in the BACK of the phone?? This is a wonderful noise monitoring sensor that will increase or decrease Mic and call volume depending on what it hears. This is mist likely the case for when it is against your shoulder and cheek. I'd check to make sure you're not covering it up.
Sent from my HTC One using Tapatalk 2
rpmccormick said:
I made sure not to cover either mic.
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No, I was not covering the one on the back.
So i called t-mo and spoke to several reps and they all told me that they don't have the form to send a replacement for this phone yet, i also went to 2 t-mo stores and no luck.I called htc directly and they can't replace the form they can only issue repair tickets which can take 2-3 weeks so no thx, so i just went ahead and unlocked the device and tried several roms and kernels from the international device and no luck, it seems to mic lowers itself when you move the device or something.. so frustrating.
iamfightaa said:
So i called t-mo and spoke to several reps and they all told me that they don't have the form to send a replacement for this phone yet, i also went to 2 t-mo stores and no luck.I called htc directly and they can't replace the form they can only issue repair tickets which can take 2-3 weeks so no thx, so i just went ahead and unlocked the device and tried several roms and kernels from the international device and no luck, it seems to mic lowers itself when you move the device or something.. so frustrating.
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You might have a lemon. But my mic is perfect on my H1.
J-Hop2o6 said:
You might have a lemon. But my mic is perfect one my H1.
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fml
maybe a case would help?
A case may help to lift fingers and other hand parts away from the microphone, as a long-term solution for non-hardware-related problems.
I noticed muffled call quality as well and think it might be a defect. I noticed an issue also when I tried testing out the video quality and recorded a song playing from my stereo system. After recording it, I noticed almost all of the sound was on the left channel, and the right channel was almost non-existent. I uploaded the video to my computer to hear it and noticed the same issue - the left earphone was loud and clear, the right was very quiet.
EDIT: It's definitely an issue with the bottom microphone. When I cover the back speaker, the video's sound is almost gone. When I cover the bottom speaker (right channel), there isn't much of a difference at all.
Have any of you tried making a video recording with audio and also noticed this issue?
Everyone says it is very difficult to hear me on the speakerphone and that I sound distant or garbled. Anyone else experiencing issues with using the speakerphone? I have a silver One from launch day on AT&T.
I'm not sure if it is my phone or a common problem. A friend of mine has a black HTC one and his speakerphone sounds fine.
I have no issue when not using the speakerphone.
Thanks
I got the same complaint when new with the phone. I researched and it seems the noise cancelling mic on the back can make this occur when lying on a flat surface (face up, back on surface). I make sure I don't have it lying flat and speak into the mic on the bottom. Usually I hold it. Haven't had any complaints since. YMMV.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
Other Possibility
Then there is this thread in the Sprint HTC One forum. Hmmmm.
http://forum.xda-developers.com/showthread.php?t=2262648
For some reason, I feel like my old Galaxy Note had better call quality than my One. I never had to repeat and raise my voice as much as I do now. I don't like the microphone placement because my left pinky tends to cover it when I take calls. It would've made more sense if the Mic was in the center since the charging port is more to the side.
Sent from the Hottest Phone of 2013 (HTC One)
My issue was the ZAG Invisible shield on the back of the phone was covering the Noise cancellation mic. Even though it looked like the the little square cut out and removed it was not. Apparently this can caused the problem as well. Hope this helps. You can test this by covering the noise cancellation mic while on speaker phone.