Calendar/Contacts - Local Outlook 2010 to Exchange Server Migration - Thunderbolt Q&A, Help & Troubleshooting

Since I got this phone at release, I've been using HTC Sync to keep my local Outlook contacts and calendar synced to the thunderbolt and it has worked fine. Now my organization has finally gone from a legacy system to Microsoft Exchange, and so I set up push email, contact and calendars, and then exported/imports my local calendar/contacts to the Exchange account on my PC (email was migrated by IT). Only problem is, now I have duplication of calendar entries on my calendar app (which can be hidden but not fixed by unchecking the local calendar in calendar app settings) that I want to get rid of.
I also have duplicate contacts, only thing is the phone linked them so I have linked contacts with 6 entries (phone, exchange activesync, facebook, facebook for htc sense, linkedin, skype) which is ridiculous. Is there any way to delete only the contacts synced from local outlook in the past (which are true duplicates of exchange contacts), then relink everything with the social media (except maybe only have it sync with either htc sense facebook or real facebook) entries. Also, I'm not sure how the phone is treating newly saved contacts, I want to make sure they go to the exchange server, not google or phone/sd card.
A last annoying thing, I use the mail app and primary gmail is my default account ever since this happened, I want it to go back to being my organization account as before (except now that account is exchange not IMAP).
Thanks for the help

You are confusing an Android phone with something professional. It is not! Get yourself a windows phone and the problem will be solved.

Related

Best way to organize email/contacts on the Hero

Good people, I've been on Android ever since the Hero came out and right now I'm waiting to get my new Legend in the mail.
BUT, I've never been sure what's the best way to organize and sync email, contacts and calendar appointments. Do you store all contacts ON the phone and backup thru HTC Sync and Outlook, do you ditch that and go full Google? Do you use IMAP with Hotmail? Exchange Server server with private mail?
First some info about me: I've had a private email service for some years now and a Hotmail account. I've wanted to keep these because of the hassle changing, but I finally caved in and started using the Gmail account I set up YEARS ago (so nobody would take it). I've stopped using Thunderbird as a email client, I've stopped using Lightning as a calendar tool and I've decided to use Hotmail just for junk (ie. Newsletters, registrations on various services I don't need to keep track of).
Now ALL my contacts are "Phone" contacts, not Google contacts. I sync my contacts with Outlook with HTC Sync, but I NEVER USE OUTLOOK. I sync Google Calendar with the Hero and I only use Gmail with the phone.
You getting me? All the options are, stressing me... I need a way to consolidate all my contacts across the board, all my tasks, events, notes...everything, the same everywhere.
1) Would you change all phone contacts to Google contacts?
2) Can you change all "Phone" contacts to "Google" contacts?
3) Use both "HTC Mail" app with IMAP or just use "Gmail" App
- right now I get two notifications, both from the HTC app and the Gmail app.
Edit: I really with HTC could supply a tool, like HTC Sync, that would allow full control of the phone on you laptop, full sync capabilleties and the option to store it locally in HTC Sync (NOT Outlook) and in the Cloud as a backup.
ermmm personally i would sync all my contacts with gmail...at first its a bit messy cos u start getting gmail emails contacts in it but u learn to embrace it...specially if ur email list isnt way too big...syncing ur contacts with google is good specially if u have ORD(obsessive rom disorder) cos it saves u time backing up stuff...and it syncs via cloud so why bother plugging it in to sync
ermmm in terms of gmail i removed it from my htc app and just use the gmail app...the htc mail app is useful if u have any other accounts like hotmail or exchange or secondary emails...if u still want gmail on a pretty looking htc mail app u can just go to the gmail app and turn off notifications(that way u wont have 2 notifications for a single email)...

[Q] Contacts and calender sync and duplicates

My wife uses a Hero.
When she got it we synced it with pc-outlook and got all her contacts and calendar on it.
But while using the hero for several months without paying attention she added new contacts as “gmail” contacts and added new calendar entries as “My Phone”, instead of “PC sync”.
Now none of these new entries can be synced with outlook and what’s worse, if I want to change the rom I don’t have a way to get these new entries back to the phone. I know I can sync the gmail contacts back to the phone but she needs them on her pc as well.
A second problem is that after each outlook sync some of the original outlook contacts are duplicated. Erasing them doesn’t work since after the next sync they all come back. Some are 8-10 times over…
So:
1. How do I sync “gmail” and “My Phone” contacts and calendar with outlook? Can I change them to “Pc sync”?
2. How do I get rid of the duplicates once and for all?
anyone?
anyone?

[Q] Outlook

Hello,
Just exchanged my iPhone 3S for a Atrix 4G yesterday and I love it.
But I'm very concerned that there seem not to be any simple way to sync with Outlook one of the worlds most common email and contact manager?
This is the first phone in a very long time starting with Treo 650 that will not sync directly with Outlook.
I'm using my phone in my business and need my Outlook sync so this could make me return it and get a iPhone 4 instead that will sync w/o any problems.
Is there any simple way that I have missed?
use manual settings and create an IMAP account?
How do I do that? My Outlook does not let me change from
POP to Imap?
If I only could sync my contacts I would be happy
For Corporate Exchange sync'ing, I paid for Touchdown. Works like a charm!!
For personal outlook account on my local computer, I use MyPhoneExplorer, and MyPhoneExplorer client on the Atrix....also works like a charm.
Hope this helps.!
The Atrix comes with Corporate Sync already installed. Go to your App Drawer -> Accounts and create a new Corporate Sync Account. I have mine set up and it syncs my calendar, contacts and email pretty much perfectly. You set it up using the webmail address and your login information, easier than I expected actually.
export all your contact to csv file and import back to ur gmail account, it will sync immediately
The Corporate Sync setting built in works. I had contacts synced within 5 minutes of getting the phone.
bumoftheday31 said:
The Corporate Sync setting built in works. I had contacts synced within 5 minutes of getting the phone.
Click to expand...
Click to collapse
Yeah, but its too ugly in my opinion. And anyway, I desperately needed to sync my corporate Task-List as well. With Touchdown, the interface is awesome, and it syncs tasks/to-do list, and it also offers multiple widgets for each one of these components.
But for some, the free sync included in the phone is enough..
Syncing with Outlook directly is a terrible method. You should be syncing with the email server, either with IMAP or Exchange sync if it supports it. Who is your provider?
Either way, you should switch to Google Apps

[Q] ActiveSync and contacts issue [SOLVED]

I have my phone setup to sync my Outlook contacts, calendar and e-mail via ActiveSync and my Hotmail account. This appears on the phone as a Corporate Exchange account using MS servers, but in reality it is just the Hotmail cloud (no Exchange client). It works fine for me (although contact photos only sync from Outlook to phone, not vice-versa), but I have a problem with contacts I create on the phone. There is no way to assign them to an account so they end up not syncing to my Outlook, which only syncs contacts bearing the corporate symbol or that have been joined from Facebook to an existing Outlook contact. I've looked all over and not found any way to either create a contact on the phone under a specific account or to convert one after the fact. The only workaround I have found is to create a new contact in Outlook with the same name, wait until it syncs to the phone, then join it with the existing contact on the phone. This is obviously not optimal. Any ideas?
I'm looking for information on this as well.
In my case, my calendar, contacts, (tasks?) and email are all being syncronized via corporate exchange. I try to use my corporate exchange as my base point, so I would like to keep my contacts there by default.
When creating a new contact, I do not see how to designate where the contact is to be stored. I would think I would be given the option to save it under:
Exchange
Gmail
or phone.
I thought this used to be an option, but I'm not seeing it under the latest Unamed ROM.
Has this option been removed? or am did I ever have that option?
I have a suggestion but I'm not sure it's exactly what you're looking for. I don't use exchange server email so I don't know if this is what you need.
I sync all of my contacts and calendar to Outlook using MyPhoneExplorer. you can get the app for free in the market and download the program directly to your computer (do a google search to find their website to download the desktop version). If your phone is on the same (wifi) network as your computer you can even sync wirelessly. It syncs perfectly in both directions - phone to computer and vice versa.
hope this helps.
I've also heard that the Kies program works. It can be downloaded from the Samsung website.
Under sync settings, I unchecked the contacts sync for Gmail so now by default all new contacts are saved to Exchange.
Found it,
Maybe NOT synching the Gmail account, made this option available but suspect it was just buried deeper than I remember.
I thought this used to be a context option.
In Contacts
Settings (leftmost key button)
More
Settings again (bottom of list)
Save new contacts to.....
Now, what was that darn password I needed to save again....?
Oh-Yeah, Netflix....
Iqak, that did the trick. I knew I was able to do that before, but why I couldn't find it before is beyond me. Thanks.
jack man said:
I have a suggestion but I'm not sure it's exactly what you're looking for. I don't use exchange server email so I don't know if this is what you need.
I sync all of my contacts and calendar to Outlook using MyPhoneExplorer. you can get the app for free in the market and download the program directly to your computer (do a google search to find their website to download the desktop version). If your phone is on the same (wifi) network as your computer you can even sync wirelessly. It syncs perfectly in both directions - phone to computer and vice versa.
hope this helps.
I've also heard that the Kies program works. It can be downloaded from the Samsung website.
Click to expand...
Click to collapse
I use to use MPE on my Captivate and it was a bit of a pain. I also had issues with it losing contacts and/or scrambling them up. Using ActiveSync with Outlook is the best way and thanks to Iqak I have it working as it should.

Corporate Exchange account will not sync shared calendar

This problem has been bothering me for a long time now.
I have an Exchange account with my school that I sync my email and contacts to my android phone with no problems. However, the school made a shared calendar for our class schedules that I added to my Exchange account (by adding the URL), but this calendar will not sync to my phone. If I create my own events in my personal calendar, that works fine and shows up, but the calendar that I added from the school will not. It shows up just fine on Outlook on the PC.
My current solution is to just add that calendar to my google account and sync it, but the problem with that is that our class schedules can sometimes change suddenly and gmail doesn't sync very often, which has led to some problems for me in the past. I would much rather have the direct syncing of the calendar to my phone instead of through google.
What makes it more aggravating is that my friend has no problem syncing the calendar with iOS, so I know it should be possible. I've tried using Touchdown but that has the same problem.
Here is an image from the Outlook Web app showing both calendars
Thanks in advance for your help
My phone: MyTouch 4G running ICS. I had this problem even on other GB roms.
Question
Sorry i can't help you but i have question . I saw you wrote your friend has no problem sync shared calendar on iOS. Can you tell me how he did that and do i need some kind of app. I'm trying to sync my shared calendar (Outlook 2010) to my friends iPhone, but iPhone only syncs his calendar when i create exchange activesync account on his iPhone. Thank you

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