My wife uses a Hero.
When she got it we synced it with pc-outlook and got all her contacts and calendar on it.
But while using the hero for several months without paying attention she added new contacts as “gmail” contacts and added new calendar entries as “My Phone”, instead of “PC sync”.
Now none of these new entries can be synced with outlook and what’s worse, if I want to change the rom I don’t have a way to get these new entries back to the phone. I know I can sync the gmail contacts back to the phone but she needs them on her pc as well.
A second problem is that after each outlook sync some of the original outlook contacts are duplicated. Erasing them doesn’t work since after the next sync they all come back. Some are 8-10 times over…
So:
1. How do I sync “gmail” and “My Phone” contacts and calendar with outlook? Can I change them to “Pc sync”?
2. How do I get rid of the duplicates once and for all?
anyone?
anyone?
Related
Can anyone help me solve this problem?
I exported all my old contacts to a CSV. I then updated my Hero's ROM and started fresh. To get my contacts back I just imported them into my google contacts and synced the phone.
It appeared to sync fine, all the contacts came up - but NONE of them have any phone numbers, birthdays, other information that is all clearly there when I view the contacts in gmail.
Birthdays etc I can deal without, but no phone numbers is a BIG problem as I have over 400 contacts and I'm not interested in typing them all back into the phone. Why isn't google contacts sync working correctly?
Has anyone else had this problem?
Though I haven't had a problem with syncing Gmail contacts to my Hero, I would like to know this just in case it happens.
I had trouble synching the contacts I had uploaded to the gmail web site on my wife's phone. we go them to synch correctly by forcing a new synch event.
go Home and press Menu
Select Settings, the "Data Synchronization" form the list that comes up
Select Google from the next list
Under the section "Application sync settings" remove the checkmark next to Contacts
Wait a few seconds then put the checkmark back. This fiorced a synch and pulled up the gmail contacts that were loaded on the web page.
I hope this helps!
-Andy in Indy
Over the last few days I have completely lost all of my contacts twice. I would really appreciate some advise or a point in the right direction to solving my frustration.
I am running the official HTC ROM version 2.73 and everything was running fine up until two days ago. I originally had all of my contacts stored under 'Phone' as I had a fresh sim card and the rest of my contacts were spread over several accounts (gmail, hotmail, exchange server) and none of my phone numbers were stored electronically.
The first time there was some error message that I did not pay attention to (as they do tend to pop up every now and again) followed by a phone reset and loss of all my contacts and some associated data (call logs but not email or SMS). After attempting and failing to find these numbers I decided to re-enter my contacts but this time save them under 'Google' contacts so they would be backed up to my gmail.
I had just finished re-entering all of my contacts and then all but 30-odd were gone again. This happened following a forced close and reset of the sense UI (as has been happening with increased frequency of late). All of my favourites had also been deleted - leaving me very frustrated! The lost contacts are also not saved in my gmail and many that remain have been duplicated four or five times.
If anyone could advise me on my problem I would be very appreciative
Thanks
David
Do you utilize HTC Sync ?
As I understand, contacts stored in the "Google" Group are automatically synced with contacts in you Google Account ; contacts stored in the "Phone" Group are synced by HTC Sync with contacts in Outlook or Outlook Express on your PC running HTC Sync.
I had installed HTC sync but was yet to untalise it as I did not realise that 'Phone' contacts had anything to do with it. I do not have any contacts stored on my home laptop and therefore whenever a sync was done, zero contacts were synced.
I have changed the setting of my sync from MS Outlook to Windows address book and all of my contacts seem to have reapeared - both phone and google contacts. All of my phone contacts seem to have lost the link with Facebook but I think that may be a recuring problem with Hero users.
Thanks for the suggestion - hopefully now I can sort all of my contacts out!
Weird???
I have never had a problem with Sense UI having to 'force close'
That's very unfortunate, especially as it happened just as you'd input all your contacts again.
I never use HTC Sync personally but if you have all your contact's details - try inputting them into your Google account using a pc. This way they should just sync with your phone automatically, and it's much easier than entering them on your phone!
If the 'force close' issue keeps happening - I would send it back and get a repair done, or a replacement!
Hope this helps,
Dan
Is it just me and my htc hero or its not possible to use more then 1 calendar with gmail account?
I have multiple calenders that I use with my gmail account but I only see the first one (work) and can't add events or see any other calendar!
Is there a way to work around this?
Thanks
go to the calendar, click menu, then the 'Calendars' icon.
You should be able to select multiple calendars. I have 6!
I already did that before I posted question here and this is
what I see there (take a look at attached picture)
I guess I didn't understand the question fully...
I have multiple calendars within my main Google calendar. I presume you have multiple google accounts with separate calendars?
I'm not sure you can configure your phone to pick up more than one calendar at a time.
I do have multiple gmail accounts but in this case we are talking about
ONE gmail account with multiple calenders.As you can see I get only ONE calender which I find bit odd since it should sync both my calenders.
Been looking on gmail account settings for a way to solve this but no luck so far.
After fideling with settings and going back and fort with gmail account setting
I finaly got my second calender on hero.
Here is what you need to do in case you have same issue as me:
1.Make appointment/entry on the web in your gmail account on you second calender (or on one you are missing on your phone)
2.Do following on your phone: go to settings -> Applications -> Manage Applications, find Calender and Calender storage and push Clear data button on both.This way you are dumping your existing data from calender on yor phone.
3.Go to you calender app on you phone and it wil start sync like it did first time, and voila both calenders are available now.
Well done mate, glad you managed to figure it out.
Out of interest. Did you add your second calendar (Private) after you originally synced your google account with your hero?
i.e. you have to follow your steps if you add another calendar from now on??
Cheers
Second one "private" was made the same time as I added "work" one (few years back), so in theory it should be synced along with work when I added my account on hero. Why it was not synced in the first place? ...one of "hero's" mysteries
I made a test calender just a few sec ago and this one did sync right away with hero, so no need for dumping cache and forcing sync to get new calender.
I had probably calendar cache issue which fixed it self when I dumped the whole thing and force synced.
Now we know
I dont know why, but every contact are now 5 times in my list.
what is the fastest way to delete 4 of the 5 contacts?
i've synchronized my phone, but cannot find a map with contacts.
i'm using windows 7
I'm not sure of the quickest way to delete them but are you using Microsoft Myphone or Syncing your contacts with outlook? If you sync your phone with outlook then check the contacts in there because if you update your rom, outlook will duplicate your contacts and not merge them. If you use the myphone service, login to it on a pc, go to contacts and click "find duplicates". Then you can delete all you duplicates easily.
On freewarepocketpc there are sum free apps to delete double contacts which work quite reliable.
Generally You should clean up Your contacts in outlook and snc ONLY with HD2,
The same happens with dates if they are synced both with google AND HD2.
So I sync outlook dates only with google one direction and sync my HD2 with Google only
When connected with Active-Sync I ONLY sync contacts and favourites, all other outlook items I do not sync.
Since I got this phone at release, I've been using HTC Sync to keep my local Outlook contacts and calendar synced to the thunderbolt and it has worked fine. Now my organization has finally gone from a legacy system to Microsoft Exchange, and so I set up push email, contact and calendars, and then exported/imports my local calendar/contacts to the Exchange account on my PC (email was migrated by IT). Only problem is, now I have duplication of calendar entries on my calendar app (which can be hidden but not fixed by unchecking the local calendar in calendar app settings) that I want to get rid of.
I also have duplicate contacts, only thing is the phone linked them so I have linked contacts with 6 entries (phone, exchange activesync, facebook, facebook for htc sense, linkedin, skype) which is ridiculous. Is there any way to delete only the contacts synced from local outlook in the past (which are true duplicates of exchange contacts), then relink everything with the social media (except maybe only have it sync with either htc sense facebook or real facebook) entries. Also, I'm not sure how the phone is treating newly saved contacts, I want to make sure they go to the exchange server, not google or phone/sd card.
A last annoying thing, I use the mail app and primary gmail is my default account ever since this happened, I want it to go back to being my organization account as before (except now that account is exchange not IMAP).
Thanks for the help
You are confusing an Android phone with something professional. It is not! Get yourself a windows phone and the problem will be solved.