Help Can't Update OTA Gingerbread 2.3.4 Not Rooted Droid X2 - Motorola Droid X2

Help Can't Update OTA Gingerbread 2.3.4 Not Rooted Droid X2
I have been trying for a month no luck
no help from Moto or Verizon.
I'd like to get this update
See attachment this is what I get
when I try 2 Pull
Thank You

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You could always try to SBF and see if that helps. Applying a SBF is fairly simple, check out some of the guides on the forum.

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+1 to sbf comment
U could even just sbf straight to 2.3.4
Did u ever root before at all?(this phone that is)

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ashclepdia said:
+1 to sbf comment
U could even just sbf straight to 2.3.4
Did u ever root before at all?(this phone that is)
Click to expand...
Click to collapse
I 'd like to fix this problem of no OTA updated
No (No)
This is my first smartphone.
Got it mid-July
Thank You

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ImgBurn said:
Help Can't Update OTA Gingerbread 2.3.4 Not Rooted Droid X2
I have been trying for a month no luck
no help from Moto or Verizon.
I'd like to get this update
See attachment this is what I get
when I try 2 Pull
Thank You
Click to expand...
Click to collapse
SBF is always an option, if you're comfortable doing it. It's nothing really.
So you jumped through vzw support hoops and they just leave you hanging?! I'd tell them you want it replaced w/ another for which the replacement will likely come w/ 2.3.4 installed. Have you tried taking it to a corporate store and ask if they can manually push it to your phone?
Sent from my DROID X2 using xda premium

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Have you attempted to update while connected.to wifi?
I've always updated over wifi...

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Have you done anything to this phone? Where did you get the phone? I only ask because if the phone came from someone else, perhaps something was done to it.
Many times people rename some of their files or uninstall some of the files, like fota and updater and it will fail to update. Aside from that, SBF is probably the most effecient way to fix the issue.

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reaktorblue said:
Have you done anything to this phone? Where did you get the phone? I only ask because if the phone came from someone else, perhaps something was done to it.
Many times people rename some of their files or uninstall some of the files, like fota and updater and it will fail to update. Aside from that, SBF is probably the most effecient way to fix the issue.
Click to expand...
Click to collapse
Hi
I've done very little to phone purchased
from Verizon in mid July. Froyo 2.2.2 was
installed. Sometime in August updated OTA
to GingerBread 2.3.3 no problem.
Fastfoward to present I've tried for last
month no push and when I try to pull
always get same result see attached.
I just don't get it...

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Try checking this setting. You will want to make sure it's enabled and that you can make and receive phone calls.
Battery & Data Manager -> Data Delivery -> Background Data -> Enabled
If that does not work for you, you can also try to reset to factory defaults. This may fix the issue but you'll lose all your personal settings.
Undoubtedly, unless there is a hardware problem with your phone, which is possible but not probable, SBFing directly to 2.3.4 WILL fix the issue. Again, you'll lose your settings and such but you'll have a fresh phone and you can move on to greener pastures instead of worrying about what is wrong with the phone.
You can find a very well written guide that will walk you through the process below.
http://forum.xda-developers.com/showthread.php?t=1317707
This is what I would recommend as you could spend hours, days, even months trying to fix your phone and still not find out what app or quirky issue the phone is having. Applying an SBF update sounds complicated but in reality, its as simple as installing a driver for a printer.
Simply plug in the device, run an application, point it do the SBF file, and leave it alone until it finishes. The guide goes into detail, including the resources you'll need, such as the SBF file, the Motorola Drivers, RSD Lite, and what to expect.
Even if you choose to continue troubleshooting, I would recommend reading the guide anyway just to familiarize yourself with how your phone works. In the future it'll make troubleshooting your phone a bit easier.
Hope that helps!

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reaktorblue
This looked like the solution crosses fingers
(Battery & Data Manager -> Data Delivery -> Background Data -> Enabled)
I was hoping as I had turned off my Phone to charge it. I though o yea
this is the problem. No such luck it was enabled. I'd like to try the
SBFing directly to 2.3.4 but don't you have to be rooted. I didn't really want
to root at this point with this issue of no OTA.
Setting to factory defaults looks like what I'll try but losing all my settings
ah. Is there any way to back up phone so not to lose all my settings
with out rooting.
Thank You
Thank everyone for all the suggestions
P.S. I was on the phone with VZ yesterday for 2.5 Hours
The Tech ended up telling me there was no update .
Last Update was 2.3.3 in August.
WoW Whats Up With That??

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ImgBurn said:
reaktorblue
This looked like the solution crosses fingers
(Battery & Data Manager -> Data Delivery -> Background Data -> Enabled)
I was hoping as I had turned off my Phone to charge it. I though o yea
this is the problem. No such luck it was enabled. I'd like to try the
SBFing directly to 2.3.4 but don't you have to be rooted. I didn't really want
to root at this point with this issue of no OTA.
Setting to factory defaults looks like what I'll try but losing all my settings
ah. Is there any way to back up phone so not to lose all my settings
with out rooting.
Thank You
Thank everyone for all the suggestions
P.S. I was on the phone with VZ yesterday for 2.5 Hours
The Tech ended up telling me there was no update .
Last Update was 2.3.3 in August.
WoW Whats Up With That??
Click to expand...
Click to collapse
AH yes...the trusty vzw level one tech
U better believe there is a 2.3.4 lol. I was in the soak test for it and the Motorola forum manager Matt announced it being released lol
Oh yeah. MAYBE u will have some.luck over there if u wanna try Motorola support forums before sbf route. Droidx2 forum manager Matt MAY(can't say he has ALWAYS been helpful) help ya out.
Aldo vzwsupport on twitter I find better than phoning them. Motorola also has tech support on twitter.
But u DO NOT have to be rooted in order to sbf.
not even a little bit lol.
if u WERE rooted sbf would make u lose that root.
Sbf rewrites your system partition and flashes the necessary files and "stuff"(lol) so that your phone is "factory out of box" condition. Root is totally NOT NEEDED to do an SBF.
U hook up to your computer.
Put ur.phone into RSD protocol mode and.use the rsdlite program u can download to ur computer(w/ necessary drivers) and flash the sbf file to ur phone.
pretty simple thing.to do.
Longest part really is downloading the necessary drivers and programs and files.
Go here to read a great easy to follow tutorial on how to sbf.
http://forum.xda-developers.com/showthread.php?t=1317707
It has ALL the necessary links to downloads for sbf files, drivers, rsdlite program, etc
Everything u could need is I'm that thread
don't be.intimidated by the lengthy tutorial. It is easier than u think.
PLUS if u have any questions or.need clarification u can post in that thread and someone knowledgeable will help you out.
or u can get on the #dx2 channel at webchat.freenode.net for "real time" help. Its an IRC(chatroom) for us X2 users. Usually someone is there who can help ya out
ALSO please keep us updated on ur situation. If u find a solution PLEASE POST IT HERE...so that way others who run into this problem can.find the solution they need
Good luck brotha!

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WTF
Hy guys,
Thanks for all your help & suggestions ashclepdia, reaktorblue
& X0dus. You won't, I can't believe this is what was stopping me
from getting update. I saw it before but reading it's description
I didn't think it would be a problem and I'd save battery
power. I had this setting checked (as you see in attached)
the second I unchecked it and returned to home screen update
was available.
WoW I spent hours no days with moto & vz level 2 tech's and
not 1 every went over my setting's. The level of incompetence
& misinformation from these 2 company's well they should hang there
heads in shame. Don't get me started I could write a book about
all the nonsense these 2 have put me through sense buying
this phone from vz in July 2011. Sorry For the rant.
Anyway I sincerely want to thank all you guys for your help
& suggestions. There's more talent in this post then vz & moto
L2 techs put together . This forum ROCKS!!!!!!!!!!!!!!!!
P.S. So I guess if you don't want an update check this box .
Also New Rules corporate store only have salesman got
this from L2 tech & calling local store. Guess we know
there priorities.

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Hahaha....I guess our android system is considered a "social application " in itself lol...
Good to see ya got the fix...and glad it ended up not being something serious.
Could u also add the word "SOLVED" to the beginning of thread title for others who experience this problem.
And yeah...I have been told by many people that I should try to get a job as a phone tech support since im always helping my friends/coworker fix phone problems Hahaha...and I still consider myself to be a "noob "to Lol