[Q] LG MyTouch: Locked out - Android Q&A, Help & Troubleshooting

Hey XDA! my friend is currently locked out of my LG MyTouch. The phone came out a little over a week ago so there's no forum dedicated to it yet, so I'm posting here.
She used a pattern lock and can't remember the Pattern nor her Gmail account or her password. With the past two Android phones I had, I would just Boot into recovery (Vol. Down & Power button), but this phone won't load into one. I also tried Vol. Up and Power. Nothing. I then tried both, but it went into the "S/W Upgrade" screen. Is there anyway to bypass this without having to send it back?
Thanks a lot for time guys! Hope you can help.

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Hey daft
im locked out too, and cant find a way to do a factory reset :S did you solve your problem?if so..how!!

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did a quick search for you. didnt render any answers. try existing methods for entering recovery mode.
1.volume down+power
2.volume up +power
volume up+down+power
the phone deff has to have a recovery system. once u get in there use the volume down button to highlight factory reset then push power
then highlight wipe data/cache and hit power. when finished reboot system now
hope this helps
---------- Post added at 06:59 PM ---------- Previous post was at 06:58 PM ----------
also if you are familiar with adb you can navigate to adb then type adb reboot recovery

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hello
Vabeach, thanks i've already tried all of those:S
volume up and power
volume down and power
both of them dont do a thing :S
and when i try the volume up + down + power....the phone goes into S/W upgrading... could it be that i need to do the upgrade and then itll let me do the factory reset? :s

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Try this. Hold volume down and power. Keep holding until the lg logo comes up. Once that goes away release both buttons
sent from my Nexus S

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vabeachfc3s said:
Try this. Hold volume down and power. Keep holding until the lg logo comes up. Once that goes away release both buttons
sent from my Nexus S
Click to expand...
Click to collapse
hello everybody i have the EXACT same probler, and this ^^^ is not the solution... i tried many variations and would not work please contact me if solution is found thank you

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Get adb on your comp. Navigate to adb. Type in adb devices. U will see your device with serial number. Then type adb reboot recovery. Problem solved.
sent from my Nexus S

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finally
finally the t-mobile page decided to tell us how....
i tried the link but it wont let me post..so ill paste it
A master reset (factory reset) restores the original factory settings and erases all user data (including settings and downloaded content) stored in the phone's internal memory. It does not erase data stored on the SIM card or memory card (if available).
Note: If the handset is locked, frozen, or unresponsive, you can perform a master reset using the hardware keys instead of the menu.
Note: Timing is critical in pressing/releasing keys.
To perform a master reset using hardware keys, follow these steps:
Back up all necessary data. See: Preparing for a master reset on Android.
Turn off the phone.
Press and hold the Volume Down and Power keys.
Wait 3 seconds and press the Back and Menu keys.
Note: If you see the LG logo before pressing the Back and Menu keys, the reset hasnt been completed and you will need to restart.
Release the Power/Lock key after you see the LG logo.
Release the remaining keys after the LG logo flashes (blinks once).
The Android Unpacking screen appears.
The phone will restart and complete the factory reset.
Note: If you unintentionally press the Volume Down, Volume Up and Power keys simultaneously, the phone will display a circle icon with two arrows and 'S/W Upgrade, Please wait while upgrading...' message. You will need to pull the battery and restart.
it worked on the first try!
happy holidays

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Glad u found the answer
sent from my Nexus S

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hey man thanks for this, have been searching for the answer for a while.. my phone didnt want to even power on.. now i am able to use it.. will turn it off and see if i can get it to turn on easily

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Alex789 said:
finally the t-mobile page decided to tell us how....
i tried the link but it wont let me post..so ill paste it
A master reset (factory reset) restores the original factory settings and erases all user data (including settings and downloaded content) stored in the phone's internal memory. It does not erase data stored on the SIM card or memory card (if available).
Note: If the handset is locked, frozen, or unresponsive, you can perform a master reset using the hardware keys instead of the menu.
Note: Timing is critical in pressing/releasing keys.
To perform a master reset using hardware keys, follow these steps:
Back up all necessary data. See: Preparing for a master reset on Android.
Turn off the phone.
Press and hold the Volume Down and Power keys.
Wait 3 seconds and press the Back and Menu keys.
Note: If you see the LG logo before pressing the Back and Menu keys, the reset hasnt been completed and you will need to restart.
Release the Power/Lock key after you see the LG logo.
Release the remaining keys after the LG logo flashes (blinks once).
The Android Unpacking screen appears.
The phone will restart and complete the factory reset.
Note: If you unintentionally press the Volume Down, Volume Up and Power keys simultaneously, the phone will display a circle icon with two arrows and 'S/W Upgrade, Please wait while upgrading...' message. You will need to pull the battery and restart.
it worked on the first try!
happy holidays
Click to expand...
Click to collapse
this isnt working for me....it just goes straight to S/W upgrade with no lg logo....help