SGSII Email Not Working - Galaxy S II Q&A, Help & Troubleshooting

Dear All,
I have tried asking this in few forums but nothing concrete has turned up. I am truly hoping that somebody can resolve this problem for me.
Here goes,
3 days ago my email app was working fine. i was using IMAP and it is Google apps email address. The separate gmail app i used to use for my personal email address. I was using Frankenstein XWKJ2 and got a boot loop while installing an APK. then i used CWM and restored a backup and unfortunately it was XWKJ1 backup. Just after this restore the email problems started. and now i have tried everything including factory reset but still my email does not work.
But funny thing is Gmail app works perfectly it is only when i configure the Email app for my official address that they do not work. The email app allows me to add and all but while syncing it just keeps refreshing and finally shows no emails. I know we can use K9 but i found the Stock email app very good.
Somebody please help out. I am now on XWKJ2 Firmware (Frankenstein) and Speed MOD kernel.

You should try reflash ROM

Hilmesh said:
Dear All,
I have tried asking this in few forums but nothing concrete has turned up. I am truly hoping that somebody can resolve this problem for me.
Here goes,
3 days ago my email app was working fine. i was using IMAP and it is Google apps email address. The separate gmail app i used to use for my personal email address. I was using Frankenstein XWKJ2 and got a boot loop while installing an APK. then i used CWM and restored a backup and unfortunately it was XWKJ1 backup. Just after this restore the email problems started. and now i have tried everything including factory reset but still my email does not work.
But funny thing is Gmail app works perfectly it is only when i configure the Email app for my official address that they do not work. The email app allows me to add and all but while syncing it just keeps refreshing and finally shows no emails. I know we can use K9 but i found the Stock email app very good.
Somebody please help out. I am now on XWKJ2 Firmware (Frankenstein) and Speed MOD kernel.
Click to expand...
Click to collapse
You can try the following:
1. Open Settings => Applications => Manage applications.
2. Goto "All" and select E-Mail (if there are two E-Mail apps then do it for both of them).
3. Click "Force stop", "Clear data" and "Clear cache" (if available).
4. Start E-Mail app and configure your GMail account.
Good luck !

It_ler said:
You can try the following:
1. Open Settings => Applications => Manage applications.
2. Goto "All" and select E-Mail (if there are two E-Mail apps then do it for both of them).
3. Click "Force stop", "Clear data" and "Clear cache" (if available).
4. Start E-Mail app and configure your GMail account.
Good luck !
Click to expand...
Click to collapse
@It_ler. Thanks for the idea. I tried it but it is same result. The email app keeps refreshing but does not show any emails.
I will try to give more information i am having a personal normal Gmail address and then my company address is google apps address.
Now my Personal gmail address if i configure in Email app it works perfect but when i do the same thing with the google apps address it does not. Also as for re flashing i have done it quote some times now with complete wipes.
also another funny thing is if i use K9 email then it all works. But frankly i want to use stock email as i was getting used to it.
any solutions.

Hilmesh said:
@It_ler. Thanks for the idea. I tried it but it is same result. The email app keeps refreshing but does not show any emails.
I will try to give more information i am having a personal normal Gmail address and then my company address is google apps address.
Now my Personal gmail address if i configure in Email app it works perfect but when i do the same thing with the google apps address it does not. Also as for re flashing i have done it quote some times now with complete wipes.
also another funny thing is if i use K9 email then it all works. But frankly i want to use stock email as i was getting used to it.
any solutions.
Click to expand...
Click to collapse
Ok now i am flashing XWKJ3 and lets see if it solves

Hilmesh said:
Ok now i am flashing XWKJ3 and lets see if it solves
Click to expand...
Click to collapse
Still not working. :-(.. Somebody please help out.

This problem resolved by itself when i upgraded to ICS. While upgrading i did a complete wipe and everything started working normally.
Hence request to close the thread.

Related

[Q] Email App Broken?

I woke up this morning and the Email app or the Social Hub email just stopped working. First it was that I couldn't click any links in the emails. Then it became that once I read one email, I couldn't read another, every email seemed like the first one I opened. But if I tried switching inboxes, emails wouldn't open at all!
The problem temporarily solves it self if i exit email and restart, but links still don't work in emails. I tried deleted email cache as well as clearing programme data for the email app. Didn't work, if your email data is clear social hub still remembers the account info, which makes the thing crash. So I had to reset up accounts, since it's the same accounts which seemed to work but I got these error messages like "Can't read service provider, not provided or carrier" or something.
I'm on XWKDD, baseband XXKDH dont have any other problems. Anyone else know what could be wrong?
i have a simular problem when i erase the mail in inbox, its gone i mean all.
normally it would go to trassbasket ....
if someone has a email.apk from the S2, i would like to have it and reinstall it, because the email.apk who is on the phone won't install

E-mail client (Exchange) connection error since ICS?

So my problem is simple.
When I upgraded to latest official ICS ROM (I had to use Odin) I have this connection error in the stock e-mail client.
I'm using an Exchange 2010 server, I've removed account, and added it again, it did sync and retrieve new e-mail for about an hour, but suddenly it stopped working. It keeps coming back with the connection error...
Can any-one please help me?
SparkyRih said:
So my problem is simple.
When I upgraded to latest official ICS ROM (I had to use Odin) I have this connection error in the stock e-mail client.
I'm using an Exchange 2010 server, I've removed account, and added it again, it did sync and retrieve new e-mail for about an hour, but suddenly it stopped working. It keeps coming back with the connection error...
Can any-one please help me?
Click to expand...
Click to collapse
clear data and reboot then set ur email.
MyLifeRocks10 said:
clear data and reboot then set ur email.
Click to expand...
Click to collapse
By clearing data you mean removing the exchange account right?
SparkyRih said:
By clearing data you mean removing the exchange account right?
Click to expand...
Click to collapse
yes but u don't have to remove it manually goto manage apps select the app and clear data and reboot . also try to do same in email app.
MyLifeRocks10 said:
yes but u don't have to remove it manually goto manage apps select the app and clear data and reboot . also try to do same in email app.
Click to expand...
Click to collapse
Ok,
It's already done syncing... yesterday (when the trouble started) it synced very slowly.. Let's see if it stays like this now...
hi,
have the same problem.
tried what you suggested, it ectually cleared the account and i had to re-enter and reset it up.
did not work, it synced some emails and then stopped with connection error
i use exchange 2003, samsung galaxy s2 ics 4.0.3
any suggestions ?
thank you
addition:
--------
bow, after a few hours it did sync, VERY slow and when reading the mail the sync back to mark as read either not done or will also take hours...
where is the problem ?
i can avoid thinking of going back to 2.3.6 as this version really sucks.. it has so many problems.
same here
Hello,
Same problem here, on Android 2.3.3 no exchange sync problem, after update ti 4.0.3 connection error ...
Samsung Galaxy S II (Black) - Android 4.0.3
So I haven't had any problems since my last post until now :S
About an hour ago it synced an SMS messages over 3G, when I came home, I received an e-mail on my Outlook client and tablet at the same time, so I kept looking to my Galaxy.... nothing!
It's not my exchange server (2010 SP2), everything, including my tablet on android 4.03 using the ASUS client work perfectly fine...
Using POP3 or IMAP is not an option, even not as a temp workaround... I really need the activesync :S
it's a "known" defect affecting some Exchange accounts (f.e. google mail's ActiveSync): http://forum.xda-developers.com/showthread.php?t=1545986
there are some people that claim they could get it to work by changing some settings, but that only helps for some exchange servers. the ASOP 4.0.4 exchange service & mail client seems to work tho.
heldchen said:
it's a "known" defect affecting some Exchange accounts (f.e. google mail's ActiveSync): http://forum.xda-developers.com/showthread.php?t=1545986
there are some people that claim they could get it to work by changing some settings, but that only helps for some exchange servers. the ASOP 4.0.4 exchange service & mail client seems to work tho.
Click to expand...
Click to collapse
The last post on page 10 of that topic seems like a working solution... To bad i don't have the time to root my phone and try it atm...
So replacing the e-mail and exchange apk's made it even worse for me... now I can't even start the mail app anymore
Issues with Exchange and other syncing with ICS
After reading lots of post and trying to resolve issues I believe I have resolved my issues using pop & Exchange accounts.
Try the following:
1. Edit every email account to the lowest retrevial size for emails.
and leave whatever email accounts you have setup as is.
2. Turn your phone off, do not restart.
3. Hold down the home button and press the power on button, keeping the button held down until you are at the full menu screen or pin code for your sim.
4. The if phone doesnt refresh, go to email settings and refresh each individual email account. Mine did automatically.
Hope this helps all the poor suckers out there that have spent hours on their phone trying to resolve issues rather than being the guinea pigs Samsung has made of us!
Good luck & god bless.
Liz
This doesn't work either...
Samsung has to fix this very soon... Some people try to use this thing for business, and the exchange feature is one of the most important features imo... I have to have a fix soon becaus this is soo ... annoying
I guess I have a good temporary fix, by setting the retrieval size to headers only it seems to work fine....
I am having same problem on galaxy s2. Recently upgraded to 4.0.3.
It syncs sometimes with exchange 2010 but most of the times it gives error as
'Connection error '. I have tried everything that you guys suggested. Nothing seems to work.
please help!!
Hope it help to solve
Changing the maximum email size to '100KB' from 'All' also solved my problem.
It Solves the problem for some time. When I reduced to size to Minimum, it worked for 3-4 days just fine. Altough 'Connection Error' Again started coming.
It stayed like that for couple of more days and exchange started working again.
Just to make it clear, our exchange is working fine since all others are getting updates.
Really strange!!!
Email client started working
Hi guys.
I updated to 4.0.4 on my skyrocket yesterday and faced this issue till today morning. Just while being in the email app.. go to the settings of FONT. It has not been selected and hence we do not see our mails.
Select any size.. and voila the mail appears.

Exchange Corporate email settings problem solution [JB 4.1.1]

I recently solved a real pain of an email issue I was having, and wanted to pass along the experience. I had tried searching these forums for several days, but didn't quite find my problem, and didn't find the solution all in one place. With that in mind, I'm hoping this information helps someone, even if a bit of it may be covered in other threads (sorry if so).
I had upgraded recently to JB 4.1.1, and was having a lot of problems getting my corporate/exchange email account to work. The calendar and contacts would work sometimes, and the email never got past the "waiting for sync" screen. Anytime the calendar and contacts would work, they would break after a reboot of the phone.
I also found that sometimes exchange account would stick around after it stopped working, and other times it would disappear (from the Android settings > accounts list) completely. I had set the accounts up both through the stock email app, and through a third - party email app (Enhanced Email, a good app).
I tried deleting and recreating the accounts, with varying settings (port numbers, accepting all security certificates, etc.). Later on, I went to my company's online web access for Exchange, and deleted all the mobile connections so that it would create a new connection for my current phone and ROM. I recreated the account (for what seemed like the 50th time) after that. Still no good.
The thing that made the difference: I finally read a tip somewhere to force stop the (stock) email client, and clear its cache and data. After that, the email app needed to be set up again, but email synched for the first time since I installed this ROM, and my calendar and contacts work reliably. It's been several days and reboots, and no further problems have come up.
I hope this helps someone, and again, apologies if the information is duplicative. I couldn't find it all in one place, and was really beating my head against the wall trying to find a fix.
buzban said:
I recently solved a real pain of an email issue I was having, and wanted to pass along the experience. I had tried searching these forums for several days, but didn't quite find my problem, and didn't find the solution all in one place. With that in mind, I'm hoping this information helps someone, even if a bit of it may be covered in other threads (sorry if so).
I had upgraded recently to JB 4.1.1, and was having a lot of problems getting my corporate/exchange email account to work. The calendar and contacts would work sometimes, and the email never got past the "waiting for sync" screen. Anytime the calendar and contacts would work, they would break after a reboot of the phone.
I also found that sometimes exchange account would stick around after it stopped working, and other times it would disappear (from the Android settings > accounts list) completely. I had set the accounts up both through the stock email app, and through a third - party email app (Enhanced Email, a good app).
I tried deleting and recreating the accounts, with varying settings (port numbers, accepting all security certificates, etc.). Later on, I went to my company's online web access for Exchange, and deleted all the mobile connections so that it would create a new connection for my current phone and ROM. I recreated the account (for what seemed like the 50th time) after that. Still no good.
The thing that made the difference: I finally read a tip somewhere to force stop the (stock) email client, and clear its cache and data. After that, the email app needed to be set up again, but email synched for the first time since I installed this ROM, and my calendar and contacts work reliably. It's been several days and reboots, and no further problems have come up.
I hope this helps someone, and again, apologies if the information is duplicative. I couldn't find it all in one place, and was really beating my head against the wall trying to find a fix.
Click to expand...
Click to collapse
Hi there, I think im glad i found this thread although not sure it will help with my corporate mail problem. My problem exists only with contacts not syncing from my corporate exchange account. My mail and calendar is ok just no contacts sync.
You mention to force stop the stock email client, can you advise the steps and exact name of the process? Do you mean in manage apps - All - Email ? I cant seem to stop that process its all greyed out.
Any help would be greatly appreciated, due to my role i really need my exchange contacts to sync.
Cheers,
Hi guys,
My experience is different.
If you have problems to sync your email you need to clear all previous mobile connections from outlook (via outlook web access) and set up your account from zero on the device.
Quick question why do you use a third party email client? Do you have Samsung device? Got the same problem and had to move to a asop (CM10)
Samsung email client and exchange doesn't work well since the original Galaxy.
Regards
Sent from my GT-P1000 using Tapatalk 2
solution for me
For me what solved was a solution I found in another post here in the forum: http://forum.xda-developers.com/showthread.php?t=1774978&page=2
In summary:
"Settings --> Data Usage --> Menu --> and check Auto Sync Data
Try setting up Exchange account again and you'll see the prompt to activate a Device Administrator this time. "

Email not syncing / cant delete email account

Sorry for the long post.
I have a gmail account and a hotmail account. Gmail works fine but hotmail is not syncing with the phone. I can see on the web app of hormail that I have received new email but I press the sync button on the mail app and nothing happen. I verified the password and is the correct one. I was reading that it happening to some people on the s3.
Tried to delete the account on setting/accounts and it say that some apps need the hotmail account and that I need to reset the device to factory. Tried to delete the account from the email app and it shows me "delete account failed-503 service unavailable" I have been looking through the forum and cant find an answer. Is there's a way I can delete without resetting ? im stock but rooted Thanks in advance
Figured out! deleted the stock email data from titanium backup and it deleted the account. Set it up again and seems to becworking fine!
You could also clear the data on the mail app...once cleared, go back to the email app and youll run the set up all over again
hamsterskate said:
Sorry for the long post.
I have a gmail account and a hotmail account. Gmail works fine but hotmail is not syncing with the phone. I can see on the web app of hormail that I have received new email but I press the sync button on the mail app and nothing happen. I verified the password and is the correct one. I was reading that it happening to some people on the s3.
Tried to delete the account on setting/accounts and it say that some apps need the hotmail account and that I need to reset the device to factory. Tried to delete the account from the email app and it shows me "delete account failed-503 service unavailable" I have been looking through the forum and cant find an answer. Is there's a way I can delete without resetting ? im stock but rooted Thanks in advance
Click to expand...
Click to collapse
When I flash new rom, I try to avoid following....
1. dirty flashing (flashing over existing rom without wiping my own ass)
-> sometimes creates problems with functionality, but not always
2. retrieving titanium backup with yellow lettered internet bookmark, all red lettered datas, and any 'Account' data.
a)For internet bookmark, retrieve green lettered one but not the yellow one. Retrieving both yellow and green ones will combine 2 same bookmarks.
b)Do not save nor retrieve any red lettered datas.
c) Do not save or retrieve any 'Account' data which is on the list among other datas(regardless of what color it is), or it may create functionality problems such as syncing your email.
Jaybenosa said:
You could also clear the data on the mail app...once cleared, go back to the email app and youll run the set up all over again
Click to expand...
Click to collapse
I tried to delete on the mail app but it was giving me an error. Then I went to TB and wiped the data there and it worked. I was able to setup again
Hello,
I am having the same problem with my note2, only for my yahoo account. I am not familiar with the solution listed above as I don't know what Titanium backup is. I have not done anything to my Note since I got it, as far as changing ROM or anything. What is the best way to resolve this since I can't delete the account?
Thanks
Is there anyone that can help with this problem? I have a stock Note 2 and my yahoo account stopped updating out of nowhere. Now it also won't recognize my login info so I can't send messages either. I have installed the Yahoo app but prefer to use the stock email app for one stop to all my email.
Any suggestions welcome...
starnz said:
Is there anyone that can help with this problem? I have a stock Note 2 and my yahoo account stopped updating out of nowhere. Now it also won't recognize my login info so I can't send messages either. I have installed the Yahoo app but prefer to use the stock email app for one stop to all my email.
Any suggestions welcome...
Click to expand...
Click to collapse
Try going to Settings, then Application Manager. Find the email application and clear data. Exit from the application manager and then open your email app and set up your yahoo account again.
Sent from my SCH-I605 using xda app-developers app
starnz said:
Is there anyone that can help with this problem? I have a stock Note 2 and my yahoo account stopped updating out of nowhere. Now it also won't recognize my login info so I can't send messages either. I have installed the Yahoo app but prefer to use the stock email app for one stop to all my email.
Any suggestions welcome...
Click to expand...
Click to collapse
Stanz,
Yahoo mail works better for me if I set it up manually. You can let the email app find the servers and such on its own, but that's where I've had most of my problems. If you follow the prompts in a manual set up its pretty intuitive. Delete your Yahoo account and try that.
starnz said:
Is there anyone that can help with this problem? I have a stock Note 2 and my yahoo account stopped updating out of nowhere. Now it also won't recognize my login info so I can't send messages either. I have installed the Yahoo app but prefer to use the stock email app for one stop to all my email.
Any suggestions welcome...
Click to expand...
Click to collapse
I have the same issue on a rooted note 2 and a stock note2.
Sent from my SCH-I605 using xda premium
dionysos803 said:
I have the same issue on a rooted note 2 and a stock note2.
Sent from my SCH-I605 using xda premium
Click to expand...
Click to collapse
I wasn't able to delete the accounts. It was giving me a timeout error. I went to titanium back up and wiped the data ftom the stock email. Then I setup again the email as "others"

[Q] Email problem Lollipop

Hello Everyone!
I have a problem with the Email app since Lollipop update .232 Europe CE1. I have many e-mail addresses, like private and company and other. I added 2 of my email addresses with IMAP and now I cannot add more, because if I want to do it, after the last step it says "Account not found. I might have been deleted.". I get this message with IMAP and with Exchange too (@live.com address). Does anyone have a solution for this? Or I'm the only one with this really annoying problem?
Thanks in advance
Well, it seems I'm the only one having this issue
Great! Maybe .264 update will solve this problem ...
Próbáld meg eltávolítani az összes e-mail fiókot és újra add hozzá. Ha ez sem működik akkor próbáld meg a Gmail alkalmazással, azzal hátha fog
Flashed .264, problem exists, so I give up. Waiting for my company phone next year and then I'll use my company emails on it.
AttilaGolik said:
Hello Everyone!
I have a problem with the Email app since Lollipop update .232 Europe CE1. I have many e-mail addresses, like private and company and other. I added 2 of my email addresses with IMAP and now I cannot add more, because if I want to do it, after the last step it says "Account not found. I might have been deleted.". I get this message with IMAP and with Exchange too (@live.com address). Does anyone have a solution for this? Or I'm the only one with this really annoying problem?
Thanks in advance
Click to expand...
Click to collapse
I started having this problem but only after the e-mail app update that sony did recently. exactly the same "Account not found. It might have been deleted." error as you. I've seen similar reports on rom threads too, can't remember where exactly so you're not alone.
Anyway the good news is that i've always managed to get my 4 accounts working (2 gmail / 1 pop / 1 exchange) after trying to add them a bunch of times they finally stick (sometimes 10 tries sometimes more like 50 lol ... i'm really persistant xD )
AttilaGolik said:
Hello Everyone!
I have a problem with the Email app since Lollipop update .232 Europe CE1. I have many e-mail addresses, like private and company and other. I added 2 of my email addresses with IMAP and now I cannot add more, because if I want to do it, after the last step it says "Account not found. I might have been deleted.". I get this message with IMAP and with Exchange too (@live.com address). Does anyone have a solution for this? Or I'm the only one with this really annoying problem?
Thanks in advance
Click to expand...
Click to collapse
Hello,
got the same issue. Just deleted my Exchange Account cause I've had some syncing issues. Now I'm getting this message, when I try to create the account on my phone again.
My other email accoutns are working perfect.
Haven't found anything about this issue on the www.
I'm on Customized DE 23.4.A.1.264
You got any idea right now how to solve it?
Greets,
n3087
I have no idea about this weird issue. Everything was flawless on 5.0.2, but since then the Email app is just a crap ... I'm on .264 too, but problem still exists. Maybe on Marshmallow ...
Hello,
Yesterday I found a solution for me.
First I made a Backup of my current configuration.
After that I deactivated every app that has to do with mail service.
Like exchange, email, kalender, etc. Also cleared all the data. Then I deactivated the auto sync service.
Now I restarted the mobile. Now activate all the apps again except exchange 5.*
After that I added my mail exchange account with success. Now just activate exchange 5 and auto sync. Get back the other mail accounts with the backup made before.
Right now everything is working for me.
Full wipe wasn't an option for me cause my mobile is encrypted.
N3087
I also got this "account not found. it might have been deleted" error.
story:
I rooted following this guide:
http://forum.xda-developers.com/xpe...ck-d6502-03-23-4-0-546-completeguide-t3171219
Did not try the Email app while briefly on 23.4.a.0.546. I am now on 23.4.a.1.200.
I came from 5.1.1, 23.4.a.1.232, D6503 where I backed up several app installs (apk). I happened to also backup the Email-app.
my solution:
I started the Email apk to see what version it was compared to the one I was running.
The same (8.1). I installed it over the existing install anyway to see what would happen.
I had one mail account added at this point.
NOW I could add another mail account!
BUT! When trying to add a second one, the error was back. So I installed the app again and I was able to add another mail account.
This was repeatable. I did this three times.
Thought: It MIGHT work to just reinstall the app you are already running if you get the apk. In my case the versions appeared to be the same.
I did not try to uninstall the Email app completely and then try to add accounts from "scratch".
Strange error with a strange "solution"; or work-around.
Edit: I did not try to add accounts until after I had removed a ton of Sony and Google crapware (my main reason for rooting).
So I dont know if the error is related to app removal.
mohrjaffa said:
I also got this "account not found. it might have been deleted" error.
story:
I rooted following this guide:
http://forum.xda-developers.com/xpe...ck-d6502-03-23-4-0-546-completeguide-t3171219
Did not try the Email app while briefly on 23.4.a.0.546. I am now on 23.4.a.1.200.
I came from 5.1.1, 23.4.a.1.232, D6503 where I backed up several app installs (apk). I happened to also backup the Email-app.
my solution:
I started the Email apk to see what version it was compared to the one I was running.
The same (8.1). I installed it over the existing install anyway to see what would happen.
I had one mail account added at this point.
NOW I could add another mail account!
BUT! When trying to add a second one, the error was back. So I installed the app again and I was able to add another mail account.
This was repeatable. I did this three times.
Thought: It MIGHT work to just reinstall the app you are already running if you get the apk. In my case the versions appeared to be the same.
I did not try to uninstall the Email app completely and then try to add accounts from "scratch".
Strange error with a strange "solution"; or work-around.
Edit: I did not try to add accounts until after I had removed a ton of Sony and Google crapware (my main reason for rooting).
So I dont know if the error is related to app removal.
Click to expand...
Click to collapse
Hello,
My phone isn't rooted and so I'm not able to uninstall pre-installed apps.
I hope this bug will be fixed on the next update...
SOLVED: Pause the Auto-Sync in Settings>Accounts
Good day to all! I stumbled across the solution (at least for me on my Z3c) by speed reading through all the previous replies and noting what seemed to pop out. Basically with auto-sync still activated the email app can't sync, delete, add, etc (decide) what it should do first. So, within Settings>Accounts tap the top right 3 dots and disable (uncheck) the auto-sync feature. Return to the email app (or I suppose calendar or any app causing a similar issue) and add the account. Once all accounts are added to the app, return to Settings>Accounts to re-enable auto-sync and all works (Finally!). Cheers!
davidkeithhaines said:
Good day to all! I stumbled across the solution (at least for me on my Z3c) by speed reading through all the previous replies and noting what seemed to pop out. Basically with auto-sync still activated the email app can't sync, delete, add, etc (decide) what it should do first. So, within Settings>Accounts tap the top right 3 dots and disable (uncheck) the auto-sync feature. Return to the email app (or I suppose calendar or any app causing a similar issue) and add the account. Once all accounts are added to the app, return to Settings>Accounts to re-enable auto-sync and all works (Finally!). Cheers!
Click to expand...
Click to collapse
Had the same problem on my Z1 and it worked!!!
Thanks
Problem still not solved October 2016
I have the same problem with Xperia Z1 compact, Lollipop 5.1.1. I have two accounts but can not add the third, same message. Tried re-setting, clearing cache, didn't help. Autosync was already unchecked.
Seems to be a Sony problem, haven't seen anything on www about other vendors.
Any solutions other than rooting the phone or third party apps?
Thanks!
PS Sony has marked their threads as "solved" while it definetely is not. Little white lies.

Categories

Resources