[Q] Email App Broken? - Galaxy S II Q&A, Help & Troubleshooting

I woke up this morning and the Email app or the Social Hub email just stopped working. First it was that I couldn't click any links in the emails. Then it became that once I read one email, I couldn't read another, every email seemed like the first one I opened. But if I tried switching inboxes, emails wouldn't open at all!
The problem temporarily solves it self if i exit email and restart, but links still don't work in emails. I tried deleted email cache as well as clearing programme data for the email app. Didn't work, if your email data is clear social hub still remembers the account info, which makes the thing crash. So I had to reset up accounts, since it's the same accounts which seemed to work but I got these error messages like "Can't read service provider, not provided or carrier" or something.
I'm on XWKDD, baseband XXKDH dont have any other problems. Anyone else know what could be wrong?

i have a simular problem when i erase the mail in inbox, its gone i mean all.
normally it would go to trassbasket ....
if someone has a email.apk from the S2, i would like to have it and reinstall it, because the email.apk who is on the phone won't install

Related

[Q] Gmail app not sending emails?

I've searched for an answer but couldn't find one.. my gmail app won't send any emails. It just says "sending" forever. I'm using a rooted vibrant on stock 2.1 rom, with JAC's kernel.
There have been a few people myself included experiencing this sporadically but I haven't seen a fix or a reason why it's doing this just yet.
Sent from my awesome Vibrant using XDA App
I have yet to be able to actually send an email via Gmail on my phone. I can receive them all day long, but the times I try to compose a message, they just say "sending" forever.
Also, I have noticed that when i receive a message and delete it, it doesn't actually delete it from my Gmail. I have to log into the webmail or use my desktop.
I'm running the stock rom, rooted.
I used to have this happen on my g1 frequently, haven't had it happen on my vibrant yet though. Typically when it would happen on my g1, I would go into the google apps and clear all the data. Couldn't just do it on gmail either, had to do the other google apps too for whatever reason, then it would work again.
Good luck, it's pretty annoying.
Try k9. It's a bit slow at times but it's pretty solid. Best email app I've found yet. I use it for msn, live, gmail, yahoo and my company email.
Honestly I'm pretty disappointed in the stock email apps that came with this phone. I think they're kinda garbage. Apparently my Sidekick '08 was better for that, not to mention the lack of IM.
nasman1993 said:
I've searched for an answer but couldn't find one.. my gmail app won't send any emails. It just says "sending" forever. I'm using a rooted vibrant on stock 2.1 rom, with JAC's kernel.
Click to expand...
Click to collapse
This happened to me yesterday for the first time. I chalked it up to the gmail servers having issues. But as soon as I plugged in the charger the emails went out. Maybe if battery is low it won't send email? It didn't tell me it wasn't going to send them, it just didn't send them.
I find that I have to go to gmail and manually send each one from the outbox, they still say sending but they actually do send after doing that, because the recepient always says they get it.
So for example, if you send a pic from gallery, make sure you go to gmail after, go to the outbox then click on the mesage and then click send.
* To get to outbox go to gmail then click menu > labels
Sucks but works till we get froyo yo
i'm on a Samsung captivate running the leaked jh3 firmware. It's rooted and running SuperRooter and circle clock.
I noticed that after reflashing to the stock jh3 gmail would send
After installing superrooter gmail would send
After installing circle clock gmail would send
But after I backed up apps with titanium backup it stopped working. I think TiBU is causing an issue for me.
Anyone else have TiBU in your problems some how?
Update: Got it working
I did this:
Settings>Applications>Manage Applications, home button then filter, select all. Next Select gmail, clear data and clear cache. Then do the same with gmail storage.
Now it works!
thindery said:
I did this:
Settings>Applications>Manage Applications, home button then filter, select all. Next Select gmail, clear data and clear cache. Then do the same with gmail storage.
Now it works!
Click to expand...
Click to collapse
This fixed it for me as well. I am unsure of what caused it to not work in the first place, though.
nice, clearing cache/data worked for me. i was gonna reflash my phone to stock and start from scratch. this saved me a ton of time. +1
daddysays said:
I find that I have to go to gmail and manually send each one from the outbox, they still say sending but they actually do send after doing that, because the recepient always says they get it.
So for example, if you send a pic from gallery, make sure you go to gmail after, go to the outbox then click on the mesage and then click send.
* To get to outbox go to gmail then click menu > labels
Sucks but works till we get froyo yo
Click to expand...
Click to collapse
my gmail is having the same issue as here, has anyone found a better solution to the problem then clearing the data as that deletes the currently stuck sending gmails.....
also I cant do the process above if its in a conversation, does anyone know how to open a sending gmail when it has all the other responses attached to the top of it??? that process onnly works for individually sent mails, not "replied" mails that bring other messages with it into the outbox.
anyone know how to detach it from the others or even open the data files to remove text using some sort of tool???
bump for some possible resolutions to force the message to send and or view the message to copy text...m even a wayto view data from it so clearing data wontclear message tryingto be sent???
please got a long, important email i need sent...
Seriously doubt this is just a Vibrant issue as it would happen A LOT to me with my MT3G. So far, knock on wood, it hasn't happened with the Vibrant.
I have the captivate running cog2.2 and deleting the cache under "manage applications" worked for me. I was going crazy! Thanks for the help!
I have Titanium Backup and actually had to restore my ROM with ROM Manager and a couple of apps from Titanium Backup and developed this problem. Clearing data and cache under the Gmail App and Storage + Reboot fixed the problem.
Danger
I too have been having issues with emails (and now SMS?) messages stuck in "sending..." mode. I had several emails from a month ago that I just now noticed didn't send, so I backed up gmail, cleared data, restored the emails and tried to send them individually. On the plus side, my emails did send.
On the minus side, some of them had pictures and my phone took the liberty of sending the wrong pictures from my camera (I was "sharing" pictures from the camera app). So to be safe, just delete the emails!
Dangerzone!
bee tee dubs, I'm using Axura 2.2.9.0

[Q] Facebook contact sync error (screenshot attached)

Note: It's working again! Looks like a server issue from Samsung which they might have fixed. See post #6.
I replaced my old phone for dead pixel. On the new phone, I restored contacts, and synced with Facebook (Social Hub), but I get the following error and FB contacts are not getting loaded -
"Sync is currently experiencing problems. It will be back shortly."
I tried the following but didn't help -
1. Reset phone, sync with FB contacts before anything else - didn't help
2. Remove Samsung Mobile app from Facebook (from the browser in App management) - and remove mobile account at the same time. Reconnect mobile account. Didn't help.
The Facebook App's sync works though, and syncs with the contacts! Unfortunately the way it syncs is not compatible with third party apps like Viber or WhatsApp who try to read the phone numbers from contacts list.
I know this has been posted sometimes before, but that was 1 year ago with Froyo. Is there a solution to this?
Screenshot of the error here -
http://i.imgur.com/Zv1di.png
Facebook Samsung Social Hub sync error
I also have the same problem with my Galaxy s2. My problem started with a session expired error. Now i get "Sync is currently experiencing problems. It will be back shortly"View attachment 748549
I have the same problem after flashing KI8 firmware. It was working fine with 2.3.3 and 2.3.4. But I can sync messages.
Looks like it is a current problem that the servers are facing. I will report back when it works (if ) for me!
Same thing happening for me on my T-mobile GS2. Social Hub FB Calendar syncs OK but not Contacts nor Messages.
My regular FB account sync (that comes with the regular FB Android app) is syncing contacts just fine however.. So I can see my FB contacts from the Contacts/Phone app, but the Activies, History, and Media tabs (which I assume are fed via the Social Hub FB syncs) are empty.
The Social Hub service is back online on my SGSII. Everything is green. Samsung must have fixed their server issue.
Thanks, checked, it's working!
imani said:
The Social Hub service is back online on my SGSII. Everything is green. Samsung must have fixed their server issue.
Click to expand...
Click to collapse
Thank you! I looked at your post and checked, it's working for me as well. It means now Viber and WhatsApp can analyze my address book again
I will post a comment in the original message.

[Q] Photon stock email and k9 email app not updating

My wife got this phone over this past weekend. The stock email app is not updating. She never receives her new emails on her phone. So I downloaded k9 app and it worked the first day. Now it is not syncing with her yahoo email account and always says she doesn't have any new emails. She can login to her email on a computer and has several new emails a day. Any ideas?
Im assuming youve been through the basics? Making sure mobile data is on, settings are set correctly in the app for refresh times, background data enabled, no task killers/managers running, etc.
Check Settings / Accounts and make sure the account(s) are set to sync and that they're allowed to sync in the background.
Although this may not be the answer to your issue,I had a similar experience w/the G-MAIL app recently.I tried everything,including downgrading to an older version of it.
I consulted w/other users & compared settings.Mine were identical,but,still had to manually refresh to see the new mail in my inbox.
The only thing that resolved this issue was a factory reset.Works fine now.
Additionally,while having this issue,I was unable to access the DATA SAVER settings page.When I selected it,it would just flash,as if it were trying to open,but,no can do.
Weird thing is that I only messed w/these settings on one occasion,when the phone was new,just to check it out(no need to limit data on an unlimited plan,right?).
Anyway,after the factory reset,everything is back to normal.
Just goes to show there is no perfect phone,O/S,or app,100% of the time.

Exchange Corporate email settings problem solution [JB 4.1.1]

I recently solved a real pain of an email issue I was having, and wanted to pass along the experience. I had tried searching these forums for several days, but didn't quite find my problem, and didn't find the solution all in one place. With that in mind, I'm hoping this information helps someone, even if a bit of it may be covered in other threads (sorry if so).
I had upgraded recently to JB 4.1.1, and was having a lot of problems getting my corporate/exchange email account to work. The calendar and contacts would work sometimes, and the email never got past the "waiting for sync" screen. Anytime the calendar and contacts would work, they would break after a reboot of the phone.
I also found that sometimes exchange account would stick around after it stopped working, and other times it would disappear (from the Android settings > accounts list) completely. I had set the accounts up both through the stock email app, and through a third - party email app (Enhanced Email, a good app).
I tried deleting and recreating the accounts, with varying settings (port numbers, accepting all security certificates, etc.). Later on, I went to my company's online web access for Exchange, and deleted all the mobile connections so that it would create a new connection for my current phone and ROM. I recreated the account (for what seemed like the 50th time) after that. Still no good.
The thing that made the difference: I finally read a tip somewhere to force stop the (stock) email client, and clear its cache and data. After that, the email app needed to be set up again, but email synched for the first time since I installed this ROM, and my calendar and contacts work reliably. It's been several days and reboots, and no further problems have come up.
I hope this helps someone, and again, apologies if the information is duplicative. I couldn't find it all in one place, and was really beating my head against the wall trying to find a fix.
buzban said:
I recently solved a real pain of an email issue I was having, and wanted to pass along the experience. I had tried searching these forums for several days, but didn't quite find my problem, and didn't find the solution all in one place. With that in mind, I'm hoping this information helps someone, even if a bit of it may be covered in other threads (sorry if so).
I had upgraded recently to JB 4.1.1, and was having a lot of problems getting my corporate/exchange email account to work. The calendar and contacts would work sometimes, and the email never got past the "waiting for sync" screen. Anytime the calendar and contacts would work, they would break after a reboot of the phone.
I also found that sometimes exchange account would stick around after it stopped working, and other times it would disappear (from the Android settings > accounts list) completely. I had set the accounts up both through the stock email app, and through a third - party email app (Enhanced Email, a good app).
I tried deleting and recreating the accounts, with varying settings (port numbers, accepting all security certificates, etc.). Later on, I went to my company's online web access for Exchange, and deleted all the mobile connections so that it would create a new connection for my current phone and ROM. I recreated the account (for what seemed like the 50th time) after that. Still no good.
The thing that made the difference: I finally read a tip somewhere to force stop the (stock) email client, and clear its cache and data. After that, the email app needed to be set up again, but email synched for the first time since I installed this ROM, and my calendar and contacts work reliably. It's been several days and reboots, and no further problems have come up.
I hope this helps someone, and again, apologies if the information is duplicative. I couldn't find it all in one place, and was really beating my head against the wall trying to find a fix.
Click to expand...
Click to collapse
Hi there, I think im glad i found this thread although not sure it will help with my corporate mail problem. My problem exists only with contacts not syncing from my corporate exchange account. My mail and calendar is ok just no contacts sync.
You mention to force stop the stock email client, can you advise the steps and exact name of the process? Do you mean in manage apps - All - Email ? I cant seem to stop that process its all greyed out.
Any help would be greatly appreciated, due to my role i really need my exchange contacts to sync.
Cheers,
Hi guys,
My experience is different.
If you have problems to sync your email you need to clear all previous mobile connections from outlook (via outlook web access) and set up your account from zero on the device.
Quick question why do you use a third party email client? Do you have Samsung device? Got the same problem and had to move to a asop (CM10)
Samsung email client and exchange doesn't work well since the original Galaxy.
Regards
Sent from my GT-P1000 using Tapatalk 2
solution for me
For me what solved was a solution I found in another post here in the forum: http://forum.xda-developers.com/showthread.php?t=1774978&page=2
In summary:
"Settings --> Data Usage --> Menu --> and check Auto Sync Data
Try setting up Exchange account again and you'll see the prompt to activate a Device Administrator this time. "

[Q] First the camera now my gmail is not working....

I'm currently running CM10-20121210-Nightly-d2spr.
I was trying it to see if I can get the camera to work and of course it still doesn't focus so I've pretty much given up on the camera ever working again. I guess I can live with that but the one thing I cannot live without on my phone is the gmail not working.
I can receive emails just fine but it will not send emails. It says "sending" when I press send and acts like it's working but it never leaves the phone.
Also, now when I delete an email in my gmail account it is not deleting on my desktop. So I guess I have two problems, the "SEND" feature is not working and it's no longer syncing with my desktop.
Any help, suggestions?
Sorry - found the solutuion after posting
But if anyone else is having the same problem..
Go into settings, applications, manage applications, Gmail, then click on clear data. You may also try rebooting after that.

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