My wife got this phone over this past weekend. The stock email app is not updating. She never receives her new emails on her phone. So I downloaded k9 app and it worked the first day. Now it is not syncing with her yahoo email account and always says she doesn't have any new emails. She can login to her email on a computer and has several new emails a day. Any ideas?
Im assuming youve been through the basics? Making sure mobile data is on, settings are set correctly in the app for refresh times, background data enabled, no task killers/managers running, etc.
Check Settings / Accounts and make sure the account(s) are set to sync and that they're allowed to sync in the background.
Although this may not be the answer to your issue,I had a similar experience w/the G-MAIL app recently.I tried everything,including downgrading to an older version of it.
I consulted w/other users & compared settings.Mine were identical,but,still had to manually refresh to see the new mail in my inbox.
The only thing that resolved this issue was a factory reset.Works fine now.
Additionally,while having this issue,I was unable to access the DATA SAVER settings page.When I selected it,it would just flash,as if it were trying to open,but,no can do.
Weird thing is that I only messed w/these settings on one occasion,when the phone was new,just to check it out(no need to limit data on an unlimited plan,right?).
Anyway,after the factory reset,everything is back to normal.
Just goes to show there is no perfect phone,O/S,or app,100% of the time.
Related
Hey! I have a rooted Thunderbolt (Das BAMF Remix 1.6.3, using Imo's 2.7.0 leanKernel), but I have the LauncherPro app and I have my dock display my calls, messages, GMail, as well as a shortcut to the browser.
When I installed this about three weeks ago, my SMS notifications used to work (when I get a notification, a little red notification bubble came up next to my message icon, which was customized, and so are the rest of my dock icons), and then it stopped working - once I installed SMS Go, it started to work again for a bit, and then stopped.
So for two weeks I sort of just accepted that, and then for some odd reason my GMail notifications stopped working... I would get e-mail, and it would say "Inbox (1)" when I click on the GMail icon to open it up, but to see it I would have to refresh and then it would pop up and then if I went to the home screen, the notification bubble would return. These notifications used to be instantaneous; I sent myself a test e-mail and waited for hours, and after doing several test e-mails, I realized sometimes (not all the time though) the application, even after an hour, was not recognizing I got mail until I refreshed.
I tried changing setting to check mail often, made sure on LauncherPro's preferences I set the notifications to be on... I am just unsure why my notifications would stop working (and my GMail is slowly going to crap - I even uninstalled and reinstalled, did not help).
Does anyone have any advice, opinions, or suggestions for this weird problem? Any help would be appreciated! Thanks!
Bump - does anyone have any suggestions? I just tried uninstalling and reinstalling GMail again with no success.
Sent from my ADR6400L using XDA App
Check under accounts to make sure that sync is still on for your Gmail account.
Sent from my NookColor using Tapatalk
Go into Settings > manage apps > all. Open the Gmail icon. Click on "clear cache " and "clear data ". Ignore the warnings. Return to home page, and open Gmail. It will resync, and your problem should be solved.
Sent from my Xoom using XDA Premium App
I've had gmail bug out on me about three times total dating all the way back to my OG droid. It always happened after flashing a new ROM even with full wipes. My situation was a little different (basically if I "deleted" a email in the gmail app it wouldn't actually delete. It would never resync to my phone but I still would get a x amount of new messages. I would then log into my gmail on the pc and there are all the messages that I had "deleted") I solved this once by just clearing data and cache, but the other two times I had to do a wipe and reinstall. What was interesting though is each time I back upd my current Rom and used that on the restore and bam it was fixed.
Is there any way I can change the frequency of when the GMail app checks mail/forwards them to my phone?
through the gmail app itself no. You could use the "mail" provider on the phone and receive gmail that way. In that program you (i think) can set up the frequency that it syncs. A couple of downsides to this though:
1. unless it has changed since I haven't tried it since the OG droid, it won't delete emails off your web based account only your phone.
2. you would need to delete the gmail app on your phone.
Has anyone experienced this before?
My phone goes through phases of reloading old, read mail. It notifies to say there's new mail but its not normally visible, so I scroll down and find that some mail that has been read but not deleted has now been highlighted, as if it hasn't been read.
I have the settings for this account set to keep the past 7 days of mail and is set to Push email during the day, and its set up via the Social Hub. Sometimes after reading a deleting a message the phone immediately alerts me that there is New mail, only to find it has reloaded old mail as new! Its as if it feels the need to replace any spaces in the 7 days of mail. This only happens with Hotmail, not Gmail.
I've tried deleting and reloading the Hotmail account but it doesn't change things, I even did a complete wipe of the phone the last time it started doing this but it didn't help. Eventually it stopped doing it by itself. Unfortunately, its started to do it again.
Its an non branded, UK spec phone, running standard 2.3.4
Hi there,
i am using the email app to collectively get yahoo and gmail account emails.
However, some of my messages just disappear as soon as I read them from the notice bar.
It seem that emails read thru the email app -- directly -- stay there.
There are no options, or none i can easily find saying to delete messages from server or anything, but *those* messages also disappear without trace from server as well.
I experienced this with gmail as well as yahoo mail. just this morning the last time.
I am using v1.6 of ressurection remix, will upgrade today to 1.8.1, however, i think this might not be rom related as i think it happened in the past with other dev roms.
Any thoughts on this? For now i just disabled notifications in system bar and see if still happens...
thanks for any idea on how to fix this.
It seems i was too fast to upgrade. the data doesn't seem to connect to telus' 3g/h+ network anymore.. in device status, mobile network state keeps saying 'connecting'.. After a while it reads 'disconnected'.
I guess i will just have to wait and see what other 1.8.1 upgraders have to say.
I recently solved a real pain of an email issue I was having, and wanted to pass along the experience. I had tried searching these forums for several days, but didn't quite find my problem, and didn't find the solution all in one place. With that in mind, I'm hoping this information helps someone, even if a bit of it may be covered in other threads (sorry if so).
I had upgraded recently to JB 4.1.1, and was having a lot of problems getting my corporate/exchange email account to work. The calendar and contacts would work sometimes, and the email never got past the "waiting for sync" screen. Anytime the calendar and contacts would work, they would break after a reboot of the phone.
I also found that sometimes exchange account would stick around after it stopped working, and other times it would disappear (from the Android settings > accounts list) completely. I had set the accounts up both through the stock email app, and through a third - party email app (Enhanced Email, a good app).
I tried deleting and recreating the accounts, with varying settings (port numbers, accepting all security certificates, etc.). Later on, I went to my company's online web access for Exchange, and deleted all the mobile connections so that it would create a new connection for my current phone and ROM. I recreated the account (for what seemed like the 50th time) after that. Still no good.
The thing that made the difference: I finally read a tip somewhere to force stop the (stock) email client, and clear its cache and data. After that, the email app needed to be set up again, but email synched for the first time since I installed this ROM, and my calendar and contacts work reliably. It's been several days and reboots, and no further problems have come up.
I hope this helps someone, and again, apologies if the information is duplicative. I couldn't find it all in one place, and was really beating my head against the wall trying to find a fix.
buzban said:
I recently solved a real pain of an email issue I was having, and wanted to pass along the experience. I had tried searching these forums for several days, but didn't quite find my problem, and didn't find the solution all in one place. With that in mind, I'm hoping this information helps someone, even if a bit of it may be covered in other threads (sorry if so).
I had upgraded recently to JB 4.1.1, and was having a lot of problems getting my corporate/exchange email account to work. The calendar and contacts would work sometimes, and the email never got past the "waiting for sync" screen. Anytime the calendar and contacts would work, they would break after a reboot of the phone.
I also found that sometimes exchange account would stick around after it stopped working, and other times it would disappear (from the Android settings > accounts list) completely. I had set the accounts up both through the stock email app, and through a third - party email app (Enhanced Email, a good app).
I tried deleting and recreating the accounts, with varying settings (port numbers, accepting all security certificates, etc.). Later on, I went to my company's online web access for Exchange, and deleted all the mobile connections so that it would create a new connection for my current phone and ROM. I recreated the account (for what seemed like the 50th time) after that. Still no good.
The thing that made the difference: I finally read a tip somewhere to force stop the (stock) email client, and clear its cache and data. After that, the email app needed to be set up again, but email synched for the first time since I installed this ROM, and my calendar and contacts work reliably. It's been several days and reboots, and no further problems have come up.
I hope this helps someone, and again, apologies if the information is duplicative. I couldn't find it all in one place, and was really beating my head against the wall trying to find a fix.
Click to expand...
Click to collapse
Hi there, I think im glad i found this thread although not sure it will help with my corporate mail problem. My problem exists only with contacts not syncing from my corporate exchange account. My mail and calendar is ok just no contacts sync.
You mention to force stop the stock email client, can you advise the steps and exact name of the process? Do you mean in manage apps - All - Email ? I cant seem to stop that process its all greyed out.
Any help would be greatly appreciated, due to my role i really need my exchange contacts to sync.
Cheers,
Hi guys,
My experience is different.
If you have problems to sync your email you need to clear all previous mobile connections from outlook (via outlook web access) and set up your account from zero on the device.
Quick question why do you use a third party email client? Do you have Samsung device? Got the same problem and had to move to a asop (CM10)
Samsung email client and exchange doesn't work well since the original Galaxy.
Regards
Sent from my GT-P1000 using Tapatalk 2
solution for me
For me what solved was a solution I found in another post here in the forum: http://forum.xda-developers.com/showthread.php?t=1774978&page=2
In summary:
"Settings --> Data Usage --> Menu --> and check Auto Sync Data
Try setting up Exchange account again and you'll see the prompt to activate a Device Administrator this time. "
Hey everyone, new to the DNA (bought last Friday) and I'm totally a fan. The phone is awesome. However I'm having an issue where I'm having to manually go in and sync my Gmail to the phone. It doesn't automatically pull the Gmail down. I've made sure that sync is set to auto and that all the correct boxes are checked.
Currently stock running 4.1.1 (Software Number: 2.04.605.2 71ORD)
Gmail App Version: 4.2.1
Any help would be greatly apprciated.
Thanks,
Brocja01
That's pretty weird I don't have any problems with gmail sync. Do you maybe have an app installed that is controlling sync times ?
Edit: I'm also on stock btw.
Sent from my HTC6435LVW using xda premium
I thought maybe it was the sync notification app you install for Nova, so I un-installed it and rebooted. Still not working. I'd hate to have re-install everything.
I think you covered this in your first post but have you actually gone into accounts under the normal android settings and made sure that your Gmail is supposed to sync?
It sounds stupid but it's somehow happened to me a few times where the Gmail sync box was unchecked.
Sent from my HTC6435LVW using Tapatalk 2
Nope, it is definitely checked. I'm wondering if it is something with my account. My nexus 7 isn't syncing either.
Try going into settings and apps then clear the data for gmail and then open the app back up to let it log you back in.
Sent from my HTC6435LVW using xda app-developers app
brocja01 said:
Nope, it is definitely checked. I'm wondering if it is something with my account. My nexus 7 isn't syncing either.
Click to expand...
Click to collapse
If you suspect it your account (which is unlikely), check on your computer to see if it syncs.
I'm getting emails on my computer just fine. It is just my two devices that I'm not getting mail on. Factory resetting my phone this morning, will see if does anything.
I've also added my secondary gmail account to the device and that one syncs, if I send an email to both accounts, i get a notification for my secondary account but I don't get one for my primary account. Any thoughts? Would this be something to hit google up on? Is there a number I could call?
Did you try clearing the app data like I suggested? This has happened to me before on different devices and clearing the data always fixed it for me.
Sent from my HTC Droid DNA
Most definitely tried that, also factory reset the phone. Trying turning the auto sync on and off a few times and that didn't help either. It is the craziest thing. Which I could figure it out.
Obvious things to try that I'm sure you kick yourself if you forgot any one of them:
- Under the specific account settings:
- Notifications are indeed checked?
- Gmail sync is on
- Manage labels, Inbox and any other important labels are set correctly?
- Days of mail to sync are set to ~30 days?
I think those are probably an exhaustive list of on-phone options that would preclude syncing.
Yup, went through all those settings. Multiple times.
Did you hit the setting within the GMail app specifically?
I recently went through this because of the Snapdragon Battery Guru app. It shut off my GMail sync and I had a hell of a time finding out how to put it back on.
I had to open the Gmail app itself and go to:
Settings > [your email account] > Notifications (check box)
Settings > [your email account] > Gmail sync is ON
If that's not it, then I don't know what else could be the issue.
I am thinking that during initial setup you said NO to background syncing so just check this ..
Settings -> Accounts .. -> Auto Sync (SHould be ON)
v-b-n said:
I am thinking that during initial setup you said NO to background syncing so just check this ..
Settings -> Accounts .. -> Auto Sync (SHould be ON)
Click to expand...
Click to collapse
definitely check that! i went a day without emails, and any notification. i thought it was weird, but didn't really pay much mind to it. then i noticed that i'd only get my whatsapp messages when i actually opened the app, i checked for autosync. somehow, it was off. it was working fine all along, and i have no idea how it got turned off. everything has been fine since, though, so definitely double check that