Hey everyone, new to the DNA (bought last Friday) and I'm totally a fan. The phone is awesome. However I'm having an issue where I'm having to manually go in and sync my Gmail to the phone. It doesn't automatically pull the Gmail down. I've made sure that sync is set to auto and that all the correct boxes are checked.
Currently stock running 4.1.1 (Software Number: 2.04.605.2 71ORD)
Gmail App Version: 4.2.1
Any help would be greatly apprciated.
Thanks,
Brocja01
That's pretty weird I don't have any problems with gmail sync. Do you maybe have an app installed that is controlling sync times ?
Edit: I'm also on stock btw.
Sent from my HTC6435LVW using xda premium
I thought maybe it was the sync notification app you install for Nova, so I un-installed it and rebooted. Still not working. I'd hate to have re-install everything.
I think you covered this in your first post but have you actually gone into accounts under the normal android settings and made sure that your Gmail is supposed to sync?
It sounds stupid but it's somehow happened to me a few times where the Gmail sync box was unchecked.
Sent from my HTC6435LVW using Tapatalk 2
Nope, it is definitely checked. I'm wondering if it is something with my account. My nexus 7 isn't syncing either.
Try going into settings and apps then clear the data for gmail and then open the app back up to let it log you back in.
Sent from my HTC6435LVW using xda app-developers app
brocja01 said:
Nope, it is definitely checked. I'm wondering if it is something with my account. My nexus 7 isn't syncing either.
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Click to collapse
If you suspect it your account (which is unlikely), check on your computer to see if it syncs.
I'm getting emails on my computer just fine. It is just my two devices that I'm not getting mail on. Factory resetting my phone this morning, will see if does anything.
I've also added my secondary gmail account to the device and that one syncs, if I send an email to both accounts, i get a notification for my secondary account but I don't get one for my primary account. Any thoughts? Would this be something to hit google up on? Is there a number I could call?
Did you try clearing the app data like I suggested? This has happened to me before on different devices and clearing the data always fixed it for me.
Sent from my HTC Droid DNA
Most definitely tried that, also factory reset the phone. Trying turning the auto sync on and off a few times and that didn't help either. It is the craziest thing. Which I could figure it out.
Obvious things to try that I'm sure you kick yourself if you forgot any one of them:
- Under the specific account settings:
- Notifications are indeed checked?
- Gmail sync is on
- Manage labels, Inbox and any other important labels are set correctly?
- Days of mail to sync are set to ~30 days?
I think those are probably an exhaustive list of on-phone options that would preclude syncing.
Yup, went through all those settings. Multiple times.
Did you hit the setting within the GMail app specifically?
I recently went through this because of the Snapdragon Battery Guru app. It shut off my GMail sync and I had a hell of a time finding out how to put it back on.
I had to open the Gmail app itself and go to:
Settings > [your email account] > Notifications (check box)
Settings > [your email account] > Gmail sync is ON
If that's not it, then I don't know what else could be the issue.
I am thinking that during initial setup you said NO to background syncing so just check this ..
Settings -> Accounts .. -> Auto Sync (SHould be ON)
v-b-n said:
I am thinking that during initial setup you said NO to background syncing so just check this ..
Settings -> Accounts .. -> Auto Sync (SHould be ON)
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Click to collapse
definitely check that! i went a day without emails, and any notification. i thought it was weird, but didn't really pay much mind to it. then i noticed that i'd only get my whatsapp messages when i actually opened the app, i checked for autosync. somehow, it was off. it was working fine all along, and i have no idea how it got turned off. everything has been fine since, though, so definitely double check that
Related
Hey! I have a rooted Thunderbolt (Das BAMF Remix 1.6.3, using Imo's 2.7.0 leanKernel), but I have the LauncherPro app and I have my dock display my calls, messages, GMail, as well as a shortcut to the browser.
When I installed this about three weeks ago, my SMS notifications used to work (when I get a notification, a little red notification bubble came up next to my message icon, which was customized, and so are the rest of my dock icons), and then it stopped working - once I installed SMS Go, it started to work again for a bit, and then stopped.
So for two weeks I sort of just accepted that, and then for some odd reason my GMail notifications stopped working... I would get e-mail, and it would say "Inbox (1)" when I click on the GMail icon to open it up, but to see it I would have to refresh and then it would pop up and then if I went to the home screen, the notification bubble would return. These notifications used to be instantaneous; I sent myself a test e-mail and waited for hours, and after doing several test e-mails, I realized sometimes (not all the time though) the application, even after an hour, was not recognizing I got mail until I refreshed.
I tried changing setting to check mail often, made sure on LauncherPro's preferences I set the notifications to be on... I am just unsure why my notifications would stop working (and my GMail is slowly going to crap - I even uninstalled and reinstalled, did not help).
Does anyone have any advice, opinions, or suggestions for this weird problem? Any help would be appreciated! Thanks!
Bump - does anyone have any suggestions? I just tried uninstalling and reinstalling GMail again with no success.
Sent from my ADR6400L using XDA App
Check under accounts to make sure that sync is still on for your Gmail account.
Sent from my NookColor using Tapatalk
Go into Settings > manage apps > all. Open the Gmail icon. Click on "clear cache " and "clear data ". Ignore the warnings. Return to home page, and open Gmail. It will resync, and your problem should be solved.
Sent from my Xoom using XDA Premium App
I've had gmail bug out on me about three times total dating all the way back to my OG droid. It always happened after flashing a new ROM even with full wipes. My situation was a little different (basically if I "deleted" a email in the gmail app it wouldn't actually delete. It would never resync to my phone but I still would get a x amount of new messages. I would then log into my gmail on the pc and there are all the messages that I had "deleted") I solved this once by just clearing data and cache, but the other two times I had to do a wipe and reinstall. What was interesting though is each time I back upd my current Rom and used that on the restore and bam it was fixed.
Is there any way I can change the frequency of when the GMail app checks mail/forwards them to my phone?
through the gmail app itself no. You could use the "mail" provider on the phone and receive gmail that way. In that program you (i think) can set up the frequency that it syncs. A couple of downsides to this though:
1. unless it has changed since I haven't tried it since the OG droid, it won't delete emails off your web based account only your phone.
2. you would need to delete the gmail app on your phone.
Hello
The stock gmail app does not sync. It does not even push. Have to manual refresh to receive mails. Wots the problem?
Sent from my GT-I9100 using XDA App
Settings/Accounts and sync/click on gmail account check that Gmail is ticked.
You prolly have the phone go into power saving mode when the battery drops to 50%.
When it goes into power saving mode, autosync turns off.
If u want autosync most of the time, then change power saving mode to 10%.
Even more funny with mine:
since yesterday 6.30 pm stock email app won´t do anything anymore, not even manual sync. Sync circle stays forever. Worked some minutes before faultless.
Tried to register server newly with my gmail address but green bar stayed forever ........
Clicked "cancel", went back to mail app and mail app told me: "account or password wrong"
It´s now completely dead. Tried to switch off, batt off, clear cache but it is dead .................... Google Gmail app works flawless as well as calendar, docs and all othet google account related apps.
Only thing I dedected: when I look into system - running apps - under Samsung mail app it says "Reboot" ???? (in German NEUstart) ...................
Wonder if anyone has an idea how to solve THIS ?
Am I stupid or what ?
I don´t find the register in the menu where I can SELECTIVELY and ONLY delete the account for the samsung stock email app .......................
Am I blind ?
Just for Info (I´m SOOO stupid)
Open stock mail app, long press on Gmail left upper box, choose "delete".
Then register same account again, voila, it works again ..........
(Found it in a German forum .......................... )
I have probably the same problem, although it could be something different. Teh gmail sync can be turned on under Accounts&Sync menu, but it turns off every time I reboot / turn-off the phone. I am using CM7, but I am not sure if this problem is CM7 related... I have reflashed GAPPS but it didn't help.
am facing the same problem not only my gmail does not sync properly, my whatsapp msgs are coming in really slow. am gonna try to delete the account and sign in again. see if it helps.
In my case deleting account didn't help. It still happens for some reason that the Gmail sync doesn't work and when I go to Accounts & Sync preferences I just see that the Gmail sync dialog box is unchecked. So, then I just check the box and it starts working until it, due to mysterious reasons, stop syncing and I need to repeat the process to start the sync again.
Do you have the battery saving feature enabled and if so check the settings.
Because one of the settings (I don't know which because I disabled the useless thing) disables sync or at least it did on my phone.
bpivk said:
Do you have the battery saving feature enabled and if so check the settings.
Because one of the settings (I don't know which because I disabled the useless thing) disables sync or at least it did on my phone.
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Click to collapse
I have CM7 ROM and I don't use any other special tweaks or settings. The thing is only gmail stops syncing. When I open the sync settings (Accounts & Sync) I often find gmail unchecked, but contacts and everything else syncs just fine. When I set the gmail to sync, everything works until I restart my phone (I have it turned off overnight...).
Hope it described my problems well enough. I have already tried reflashing ROM, GAPPS, deleting my account, cache and all kinds of things I was able to think of. Nothing helped.
I couldn't find such setting. If you mean wi-fi sleep policy I have it set to never. The thing is Gmail sync box is being constantly unchecked whenever I turn off an on again my cell phone...
Ok, I did do a search here and I could not find an answer on this forumn.
For all Gmail users...can you share your settings. My Gmail does not seem to sync automatically or if it does it must be just everyonce in awhile cause I am going in and having to do a manual refresh to download my messages.
Photon rooted
I am running juice defender but I don't see anything in my settings there that should effect sync.
How often is your Gmail syncing and how are you adjusting it?
Thanks in advance for your help. BTW- i searched google and several places talk about setting-auto sync...but we don't have that on the Photon.
My email is pushed immediately. Try going into settings > applications > manage applications > gmail and clear data. Restart and send yourself a test email. If that doesn't fix it I'll be surprised. But then Sprint might be having problems in your area.
Sent from my MB855 using xda premium
21productionz said:
My email is pushed immediately. Try going into settings > applications > manage applications > gmail and clear data. Restart and send yourself a test email. If that doesn't fix it I'll be surprised. But then Sprint might be having problems in your area.
Sent from my MB855 using xda premium
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Ok,I did that and sent mysefl an email. I will see how long it takes to get to my phone. It's already on gmail on my desktop computer.
My other email account seems to push right away.
The odd thing is the email shows up right away in my "all mail" folder but not in my "inbox" folder.
Ok, just in case anyone else has this problem I found the issue and fix on another motorola forum. Go to your widgets and install the power tool. Than press the sync button which is the fourth one from left to right. That will enable auto syncing.
Now if you go to settings-account-google...you will now see all the google applicatons such as books, calendar and email with a checkmark next to them. These check marks were missing from my phone and I had to use the powerwidget to put them back in there. Now I can check them on and off at will.
Only took me two days to find this out.
My wife got this phone over this past weekend. The stock email app is not updating. She never receives her new emails on her phone. So I downloaded k9 app and it worked the first day. Now it is not syncing with her yahoo email account and always says she doesn't have any new emails. She can login to her email on a computer and has several new emails a day. Any ideas?
Im assuming youve been through the basics? Making sure mobile data is on, settings are set correctly in the app for refresh times, background data enabled, no task killers/managers running, etc.
Check Settings / Accounts and make sure the account(s) are set to sync and that they're allowed to sync in the background.
Although this may not be the answer to your issue,I had a similar experience w/the G-MAIL app recently.I tried everything,including downgrading to an older version of it.
I consulted w/other users & compared settings.Mine were identical,but,still had to manually refresh to see the new mail in my inbox.
The only thing that resolved this issue was a factory reset.Works fine now.
Additionally,while having this issue,I was unable to access the DATA SAVER settings page.When I selected it,it would just flash,as if it were trying to open,but,no can do.
Weird thing is that I only messed w/these settings on one occasion,when the phone was new,just to check it out(no need to limit data on an unlimited plan,right?).
Anyway,after the factory reset,everything is back to normal.
Just goes to show there is no perfect phone,O/S,or app,100% of the time.
Does anyone else have an issue with Gmail notifications? Most of the time I receive no notifications about new email until I unlock the phone. Even then they do not always come in quickly. When I open the Gmail app they do come in.
Yes, they will "eventually" come in on their own but way later than they should. I have done every battery/data optimization/exception I can think of and find. This should NOT be happening in 2021! This is not a OnePlus phone and even then my 8T is not this bad. Also, the notification LED does not activate for Gmail while it does for Messages and WhatsApp. I have gone through every possible notification setting on the phone as well as for the Gmail app itself and made sure that using the LED was selected on them all. I hate that Gmail is installed as a system app! WHY???
Another interesting things is that Gmail is NOT listed as the default app. It is not even there as a selection. Messages is installed as a system app and it is listed as the default. WHY?
I am liking the phone, but not receiving notifications for such an essential feature as email is NOT GOOD!
The phone is causing Gmail to go into deep sleep when the screen is locked unnecessarily.
I may have found the solution. To start I went into Settings > accounts just to double check that the toggle for "Automatically sync app data" was turned on and it was. While in the same screen I tapped on my email account and then tapped on "Account sync", Here you can do a manual sync of all the various apps associated with your Google account. SO I tapped on the 3 dots in the top right and tapped on "Sync now" and the only thing that synced immediately was Contacts and maybe one other (can't remember which one. No matter how many times I would retry to do a manual sync the same thing would happen.
So I closed all of this out and went directly into the Gmail app > settings and chose my email account and scrolled down to "Sync Gmail" under the "Data usage" section and unchecked this setting. I rebooted the phone, went back into Gmail > settings my email and re-checked the "Sync Gmail" selection, rebooted again and went back into Settings > accounts > my email account > account sync and all the various apps listed in this section had now synced properly. I could tell by the time stamp for each one. I also did a manual sync again and everything in the list synced up within about 10 seconds! I was happy. I locked my phone, set it down, and within a minute or two I received several emails and the notification chime went off. I'm still not sure if the notification LED lit up or not but I think it did. Hopefully this fixes the issue.
Sometimes it isn't what is selected but the order in which you select things so as not to cause a conflict.
This is one area of Android that I think needs improvement (Samsung is the worst for this) that there are too many settings that seem redundant, counter intuitive, and conflict with one another.
Well, after writing all the previous entries I am still having the same issues with Gmail. On my OnePlus 8T every morning shortly after logging in my emails would come in without any prompting on my part. With my Xperia 1 iii I received NOTHING until I actually opened the Gmail app itself and sure enough there were about 5 emails that popped up! Something is very wrong here. I am not looking forward to a factory reset but I may have no choice. I will say this: If after a factory reset Gmail is still unresponsive I will definitely be sending this thing back!
Can confirm that there is something wrong with gmail. Just gmail. Ive tried 3rd party email apps and they work.
Totally understandable that you would prefer gmail over others. I too would actually prefer my gmail to work. I hope this is fixed in a firmware update.
hotcakes_shinku said:
Can confirm that there is something wrong with gmail. Just gmail. Ive tried 3rd party email apps and they work.
Totally understandable that you would prefer gmail over others. I too would actually prefer my gmail to work. I hope this is fixed in a firmware update.
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Exactly! I decided to NOT do a factory reset because I feel that it would not help. Instead I just disabled Gmail and installed Bluemail. It has more settings than I care to mess with but at least all my email notifications arrive properly! I am glad that I am not the only one this is happening to. Is there some way to inform Sony directly that they have a problem? I liked it better when Gmail was a Play Store install! I DO NOT like it when ANY apps are installed as a service!
I chatted with Sony Tech support. They went through all the usual settings that I already tried several times. They escalated it so we will see what happens. One thing I have noticed, which may be relevant or not, is that with Blue Mail installed when I do get an email both Gmail and Blue Mail give a notification????
To me it sounds like you just need to whitelist the app in your battery saving settings.
aapok98 said:
To me it sounds like you just need to whitelist the app in your battery saving settings.
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Please, while I can appreciate the suggestion, do you think I did not already go through every possible setting and permutation in an attempt to resolve this issue? I am a retired IT Systems Engineer and I have used cell phones for so long it's not even funny. Not to mention there are others experiencing the exact same thing! However, I was forced to do a factory reset this morning so "maybe" things will start to work properly.
I have exact Gmail notification issue when I got my X1iii but the issue resolved after I upgraded to 61.0.A.11.92 this morning. After switched off Gmail sync off and on and turn on the notification on individual labels, the notification was back.
It might be the previous firmware used a bad GMSCore. My device is a XQ-BC62. BTW the install step 3 did take some time but my phone didn't stuck at that step and it went through.
I have different problem with gmail notifications. For some reason notifications are always coming when in the evening I plug in my phone for charging. After a moment gmail notifications are coming. And this happens all the time.
??? Sony?
Guys please treat everyone with respect.
We are here to help each other and exchange our experience. Not to offend each other.
Thank you.
I have had a few days now with the last update = .92 and so far it appears as if my Gmail notifications are coming in exactly as they should when the phone is locked. For sure much better than before the update. So whatever Sony did in this update (besides the security update) is working for me. The LED is also lighting up properly for Gmail! Good job Sony!
Gmail still does not sync automatically for me on the .92 update. Factory reset and it works for a bit but once after a while it stops. No amount of uninstalling GMS updates or clearing its data will get it working again, so I have no idea what happened.
darwinmach said:
Gmail still does not sync automatically for me on the .92 update. Factory reset and it works for a bit but once after a while it stops. No amount of uninstalling GMS updates or clearing its data will get it working again, so I have no idea what happened.
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Click to collapse
Have to ask...you did give Gmail unlimited data? Also, you did set Gmail to "excepted" in battery settings?
Even the most experienced sometimes miss things.
jaseman said:
Have to ask...you did give Gmail unlimited data? Also, you did set Gmail to "excepted" in battery settings?
Even the most experienced sometimes miss things.
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Click to collapse
Just to be sure, I went through and double checked that Gmail, Google Play Services, and Google Services Framework all had:
* Battery/Power-saving Feature: Excepted
* Unrestricted data: Enabled
Still didn't resolve my sync issues
Did you try this: settings > accounts > tap your email google account > account sync > has everything synced fairly recently? Any of them appear to be stuck, not spinning? Top right 3 dots sync now, does everything finish syncing?
Just adding that I noticed this problem after the .92 update. I'm not sure if its there before. So the .92 didn't solve the issue on my end, glad it solved yours.
aapok98 said:
I haven't had issues with gmail but I have had the kind of issues described in OP with other phone models and similar apps and the cause was a bit too eager battery optimization settings so I honestly thought it was the cause here too.
If it was not, then it is a shame I couldn't help.
But as a response to your comment: No. I don't think people here are idiots. I just think you are one.
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You make it sound like you think people are idiots because as already mentioned in the FIRST POST, he already excepted his apps from battery optimization. If you still ask people if they have done so, you obviously think we are idiots, since you ask a question that has already been answered. Grow up please.
Edit: Here let me quote it for you:
I have done every battery/data optimization/exception I can think of and find.
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shadowstep
Forum Moderator
Testing out a potential fix which seems to be working for now.
I found out that my phone backup isn't working either. Manually pressing the button, the backup keeps telling it failed and asks me to try again later. Searching online, there are some that suggest to remove the screen lock to see if backup starts working again.
After I removed my screen lock, I cleared cache/storage of Google Play Services, Google Services Framework and Gmail. Then I rebooted my phone and left it a while to let it fully boot. I can now backup my phone, and I am getting my Gmail notifications. Now I am observing to see if this is permanent..
If the fix is permanent, at least on my end, it seems that Sony's build of android has buggy encryption. This was an issue with other brands too.
Update on my problem. Firstly, after trying the above, I noticed a few days later that in general I wasn't getting notifications from anything. I concluded that I messed up Google Services too much and therefore factory reset my phone.
After that and readding my google account, My notifications was fixed, except Gmail still wasn't getting notifications, but phone backup started working. I was about to give up and use another email app, when today the September security update arrived in 61.0.A.14.3 update. Being desperate to try anything I updated without hesitation.
This seems to fix the problem and I am getting my gmail notifications.
Not getting my hopes up too much and just continue monitoring but I hope this the end of my google problems.