Phone wont power on - AT&T Samsung Galaxy S II SGH-I777

I leave my phone charging overnight and was playing pandora when falling asleep, and when i woke up the phone was off... nowit wont turnon, ive pulled the battery, left for a few and came back, ive held the power button in, ive checked the cable, i dont know what to do now ....

Just read this thread before reading yours http://forum.xda-developers.com/showthread.php?p=19364385#post19364385 . Apparently putting the phone and battery in the freezer will cool it down and it should work again...

ill try it but my phone wasnt hot

I seen to have a bug where occasionally the phone locks at
1200hz when charging. At that rate it depletes the battery even while still on the charger and the phone gets very hot. CPU spy confirms it.
Taking the battery out for a few seconds somehow fixes it
Sent from my SAMSUNG-SGH-I777 using xda premium
Sent from my SAMSUNG-SGH-I777 using xda premium

i guess im just going to have to go by att and see if they will let me try another battery... ive left the battery out all morning and its not helping, i just put it in the freezer, and it didnt change anything... this is very odd because the phone has been working great.

n1nj4dude said:
i guess im just going to have to go by att and see if they will let me try another battery... ive left the battery out all morning and its not helping, i just put it in the freezer, and it didnt change anything... this is very odd because the phone has been working great.
Click to expand...
Click to collapse
When you go there just don't tell them you put anything in the freezer as this may void your warranty.

gotcha. thanks all for the help... hopefully nothing is wrong with my phone itself. but ill report back later today when i get off work and get the chance to go over there. wish me luck

just an update from this morning
i took it to an att device support center where they told me they dont carry that device (sgs2) so i would have to go to a corp store, but ordered me a new battery free of charge
i went to one where they told me they no longer carry this phone because they replaced it skyrocket.
so i went to another store where they also dont carry anymore (the company stopped selling it) but they had an extra battery to try and it still didnt power on.
so i called warranty support and they had me run through some nonsense resetting techniques that didnt work and are sending me a new phone that i will replace and send the crapped out one back with.
i hate this... i have stuff on this phone i would like to save. (longshot i know) but if anyone has any ideas on how to revive my phone before i get my replacement please help me out. otherwise i guess i will cut my losses and lose some un replaceable data

That sucks man, have you tried using a jig? Or putting it in download mode?

i dont have a jig, but i did try recover/download modes and using usb as i was trying to power on... nothing :/

Did you try holding volume up and down (not holding power) and plugging in USB? That is an alternate download mode. Also the jig might do it, but it will take a few days to ship.
Sent from my Galaxy S II (i777)

quarlow said:
Did you try holding volume up and down (not holding power) and plugging in USB? That is an alternate download mode. Also the jig might do it, but it will take a few days to ship.
Sent from my Galaxy S II (i777)
Click to expand...
Click to collapse
I just tried this a few times, it didnt work either, it'll be 2-3 days

If you do order the replacement you can still try the jig. That's what I would do, get a new phone anyway, then you have 10 days to get the old one working and transfer the files. But if you get a jig and it doesn't work then you have to wait another 2 days for a new phone (in my AT&T experience "overnight" was always 2 days).

you probably didnt read my earlier post... i have already ordered the phone.
ill add that it was scheduled for 6-7 days and i paid $15 to have it changed to express 2-3 days
but thank you, and ill probably go to radioshack and buy what i need to make a jig tomorrow and see if it works, ive tried everything else i guess

another update... i received my replacement today... there is a line of dead pixels down the screen so i called them and they are overnighting another one

You got terrible luck! That sucks. So are they giving you a SGS2 or Skyrocket?
n1nj4dude said:
another update... i received my replacement today... there is a line of dead pixels down the screen so i called them and they are overnighting another one
Click to expand...
Click to collapse

Galaxy s2
10char

Related

Just got my S2, but it won't turn on! :(

So I had bought this phone off ebay and when I got it today I tried to turn it on, but nothing happened.
I then plugged the phone in and tried powering it on and still nothing. I tried charging the battery and left it alone for an hour and afterwards the result is the same. Basically when I plug in the phone to the charger, the phone's screen will flash a battery icon as if its going to charge for a split second and then go blank. And then it will flash the battery icon again and then go blank again and it will go on like this for a couple of minutes until the screen finally stays blank.
So as I said even though I leave the phone to charge for a while, it still won't turn on and the only result seems to be that the phone gets warm near the camera. Also I tried to see if download mode works and pressed both volume buttons and I get a brief flash of some words. After doing it for several times I saw it said 'Low battery, cannot download' all in red.
I searched the forum and tried leaving the battery out for a while and also putting it in the fridge to see if anything would happen but nothing. So can anyone help? Is it just the battery?
Could be the battery - if you are on good terms with a local ATT store, try going there and asking if you can borrow a battery from their demo device to see if yours will power up. That's the best cheap way I can think of to rule that out.
Other possibility is a bad USB port. My first device developed a failure at about 2 months - I'm actually on day 5 with my warranty replacement. There is another member here, Moustro I think, who also may have a bad USB port. He and I were wondering if perhaps there was a bad batch out there. I'm not sure what ATT's warranty policy is for items re-sold on eBay, but might be worth checking out...
yeah that does sound like it could be the battery boot loop, take some photos of the battery to see if it is the oem... if it is the oem try a stand alone chager
dandrumheller said:
Could be the battery - if you are on good terms with a local ATT store, try going there and asking if you can borrow a battery from their demo device to see if yours will power up. That's the best cheap way I can think of to rule that out.
Other possibility is a bad USB port. My first device developed a failure at about 2 months - I'm actually on day 5 with my warranty replacement. There is another member here, Moustro I think, who also may have a bad USB port. He and I were wondering if perhaps there was a bad batch out there. I'm not sure what ATT's warranty policy is for items re-sold on eBay, but might be worth checking out...
Click to expand...
Click to collapse
I live in Canada don't think I'd get much help from AT&T probably.
Also the battery is the original one and not a replacement. I left it unplugged for a few hours and just now plugged it back in and its the same battery icon flashing for a couple of minutes and then blank screen. No charging whatsoever. I tried different outlets and different USB ports on my notebook and its all the same.
I also have an Infuse and charging for that every by every method is just fine so its my SII that's messed up.
If it's any condolence to you, I just bought a brand new GS2 from the ATT store today. The battery was semi-charged when I got it, and when it ran out, I plugged it in and got the same thing you did. Battery is flashing, cannot power it on, even plugged in. I also got the red "Low battery, cannot download".
I spent the better part of 4 hours reloading my apps and email addys, and everything else to get my phone up and running, and now this.
I am going back to the ATT store tomorrow and requesting a different brand new one.
This is my 2nd GS2, because I destroyed my first one in an accident.
Just as dandrumheller was saying. I had simimiar issues where the phone battery would blink on and off even if the charger was plugged in or not while the phone was powered off. The only way I could get my phone to boot to prepare it for warranty exchange was to flash a rom through Odin. But if you can't get it into download mode this wouldn't work.
My suggestion would be to use a different battery. That would let you know if its a hardware issue or bad battery.
hmm...
I was able to to get it to power on last night with what little battery was left. I then plugged it into the USB of my Mac, rather than the charging wart. When I awoke this AM, I have a fully charged battery, and a working phone. I will let the battery run out again completely today and see what happens.
That's great news! I hope it continues to work for you
I would not let it completely run out. Our batteries don't like that. Don't go below 25 percent. I'm glad you got it working. I know you're relieved.
Sent from my SAMSUNG-SGH-I777 using XDA App
I'm not sure relieved is the right word.
Apprehensive might be better.
We all know AT&T isn't in the best graces with most.
They must be the ***** of Comcast.
Anybody got anymore suggestions?? Can't get it to work no matter what I try.
Call samsung and see if they will honor the warranty? Don't know their rules, but in another thread someone suggested that sale of the phone does not void the warranty.
Max Sterling said:
Anybody got anymore suggestions?? Can't get it to work no matter what I try.
Click to expand...
Click to collapse
Max,
Were you able to find a fix for your problem? i bought a SGII from ebay and is presenting the same issue
For what its worth I am able to enter download with NO battery. In fact I ONLY do it without a battery. I just hold both volume buttons and plug in the USB to my computer while not pressing anything else. Without battery.
Thought the OP said he couldn't enter download.... so if that doesn't throw it in download it's more than just battery.
Sent from my SGH-I777 running MIUI with Siyah
33t said:
For what its worth I am able to enter download with NO battery. In fact I ONLY do it without a battery. I just hold both volume buttons and plug in the USB to my computer while not pressing anything else. Without battery.
Thought the OP said he couldn't enter download.... so if that doesn't throw it in download it's more than just battery.
Sent from my SGH-I777 running MIUI with Siyah
Click to expand...
Click to collapse
Guys,
I tried this and it worked...
At a last resort, i put the battery on nexus to see if it will charge and DAMN !! it did,, so the battery was not the issue...so i grab a swab with little alcohol then clean the terminals on the battery and the spring connectors on the phone... and voila !!! started charging and keeps working perfectly.
It worked for me, hopefully it will work for you guys.
Glad you were able to isolate the problem.
Sent from my SGH-I777 running MIUI with Siyah
Same problem
Flashing on for a sec then flashing off, buttons flashed too. Phone got hot around the battery. Couldn't have described the problem better
Took some alcohol, cleaned the contacts for the USB connector, cleaned the battery contacts, and booyah, got the charging symbol again! Problem was, I didn't use the phone for a month, it rode around in the front pocket of my laptop bag, and apparently got the contacts dirty. A little toothpick and q-tip fun later, and my phone started charging again. Thanks -
TOA Duck said:
I would not let it completely run out. Our batteries don't like that. Don't go below 25 percent. I'm glad you got it working. I know you're relieved.
Sent from my SAMSUNG-SGH-I777 using XDA App
Click to expand...
Click to collapse
Really? I've had mostly HTC phones and we could run them down pretty low.. I've been running mine down past 10 and it's been fine.. stock battery.
I had the same problem as op. My last resort was to cut the micro usb end of a spare cable and connected it to the (+) and (-) on the phone itself. since the phone booted up, i knew it was the battery. Next, i did the same thing but (+) and (-) on the battery itself while connected to a computer. i held it in place for about 10 seconds. put the battery back in the phone and it started charging again. im sure it wasnt the safeat thing to do, but it worked. Maybe the dead battery needed some kind of jump.
btw. The wires you would be using are the the black and red. and i got this idea from
modmy mobile.com/forums/8-guides-downloads-forum-suggestions/64614-how-flash-phone-battery-low-cannot-program.html
(remove spaces between modmy and mobile)
xamadeix said:
Really? I've had mostly HTC phones and we could run them down pretty low.. I've been running mine down past 10 and it's been fine.. stock battery.
Click to expand...
Click to collapse
I believe these are different types of batteries. Not Lithium, but something else. I bought some spare batteries from eBay and the batteries had the same instructions... That it is not good to let them die completely, and charge then preferably when they still have 1/3 charge left.
Sent from my SGH-I777 using xda premium

Help please. phone wont turn on, just says charging

So it was the day after I flashed entropy's 12/08 kernel, when I turned off my phone, and tried to turn it back on it wouldnt turn on. It just shows the battery charging icon and will not turn on. its weird it still says charging with the usb cable unplugged, if I hold down the volume buttons it goes into download mode, even without the cable unplugged. what can I do?
Seems like more and more people are getting sgsii's with bad usb ports.
http://forum.xda-developers.com/showthread.php?t=1384825
Flash it back to stock, if possible, and see if it's still doing it. If it is still messing up see about exchanging it or sending it into samsung for warranty repair.
Sent from my páhhōniē
I had the same issue. I noticed that my phone would not deep sleep. And the only way I could get it to turn back on was to enter download mode and flash through Odin. Flashed back to stock and did a warranty exchange. See a similar thread below.
http://forum.xda-developers.com/showthread.php?t=1369647
gr8hairy1 said:
Seems like more and more people are getting sgsii's with bad usb ports.
http://forum.xda-developers.com/showthread.php?t=1384825
Flash it back to stock, if possible, and see if it's still doing it. If it is still messing up see about exchanging it or sending it into samsung for warranty repair.
Sent from my páhhōniē
Click to expand...
Click to collapse
Ive had it for about a month and was fine until yesterday. since it wouldnt turn on but I could get into download mode, I odined back to stock. Everything worked great until I turned it off, then it wouldnt turn on again still the battery charging loop. I got it off craigslist like a month ago so no warranty, am i just screwed?
Man I am sorry to hear that. I had mine for roughly a month with no issue till about a week ago. I believe its faulty hardware.
armyms25 said:
Ive had it for about a month and was fine until yesterday. since it wouldnt turn on but I could get into download mode, I odined back to stock. Everything worked great until I turned it off, then it wouldnt turn on again still the battery charging loop. I got it off craigslist like a month ago so no warranty, am i just screwed?
Click to expand...
Click to collapse
You always have a warranty, just take it to an AT&T warranty center or if you can't you contact Samsung directly. All devices have a 1 year warranty that typically isn't voided by sale, just might have to work for the warranty that's all.
armyms25 said:
Ive had it for about a month and was fine until yesterday. since it wouldnt turn on but I could get into download mode, I odined back to stock. Everything worked great until I turned it off, then it wouldnt turn on again still the battery charging loop. I got it off craigslist like a month ago so no warranty, am i just screwed?
Click to expand...
Click to collapse
I think you can't go to AT&T for warranty, but can't you send it to Samsung under warranty? I'm not sure their rules, but you might check into it.
creepyncrawly said:
I think you can't go to AT&T for warranty, but can't you send it to Samsung under warranty? I'm not sure their rules, but you might check into it.
Click to expand...
Click to collapse
Should be able to still got to AT&T for warranty, they can pull up the original warranty without a receipt. It's tied to the phone, and they know people sell theirs. I've given my phones away and people have gotten warranty replacements. I gave my dad my old Bold 9700 and he was on a different account, AT&T swapped under warranty with no issues. Same thing with my old Bold 9000, gave that to a buddy of mine, he had an issue, went to AT&T and got a warranty exchange.
check your connections for lint
here is something a lot of people don't think to check, i though i had a bad usb port about 2 weeks ago it just started suddenly on night when i plugged it in to charge it kept switching from charging to not charging every second, unplugging it and plunging it back in did not help, final i decided to inspect both the charge plug and usb socket and guess what i found in both a tiny bit of lint almost invisible, a can of air got the lit out and all is still well, problem gone.
now this may not be your case but it is something to check befor calling fowl on the hardware.
rurigokou said:
here is something a lot of people don't think to check, i though i had a bad usb port about 2 weeks ago it just started suddenly on night when i plugged it in to charge it kept switching from charging to not charging every second, unplugging it and plunging it back in did not help, final i decided to inspect both the charge plug and usb socket and guess what i found in both a tiny bit of lint almost invisible, a can of air got the lit out and all is still well, problem gone.
now this may not be your case but it is something to check befor calling fowl on the hardware.
Click to expand...
Click to collapse
That is pretty similar to how mine behaved...i hit it with canned air numerous times to no avail though.
There do seem to be an increasing number of apparently bad usb ports though...
Sent from my GT-I9100 using XDA App
Same thing happened to me. Luckily I was still in my 30 day period, so I took it back to best buy. The guy at best buy uninstalled my launcher pro for stock launcher, and that seemed to temporarily fix the issue. I didn't trust that as a permanent fix, so I had them exchange it. If you're running a different launcher you could try changing it. I personally think it's a hardware issue, but it's worth a shot.
Sent from my SAMSUNG-SGH-I777 using XDA App

is my phone brick?

just yesterday my phone was working fine, but until i've enter the MGM grand gardens arena for a company convention, right before i step into the arena my phone was working fine, just until i walk in and situated myself, i didnt realize the phone was no longer able to turn on. the room was blast with loud music and loud bass, maybe the bass has somehow interfered with the signals and cause it to short circuit?
I was running meanrom ICS v2.4 with 4ext bootloader.
so my question is, is it brick? i've tried to put into a charger and no light was on, i've change the battery no luck to even turn it on.
thanks folks.
to me sounds like a bad battery..have you tried another battery in it?
Sounds like the battery may of died could be dead or your phone just took a nap and isn't wanting to wake up.. Just pull the battery out slap it back in and see if you get any red light or get it to power back up..
Bricking only happens via wrong radio flash gsm via CDMA or you yank the battery out in the middle of a flash.
I have tried pulling the battery and change to a different batter and it's still NO go, so not sure what happen with the phone, guess i'll bring it into the sprint to see what they can do.
campchi said:
I have tried pulling the battery and change to a different batter and it's still NO go, so not sure what happen with the phone, guess i'll bring it into the sprint to see what they can do.
Click to expand...
Click to collapse
Try to leave it charging for like 30 mins see if it comes back on before you take it to sprint.
vlatinlove said:
Try to leave it charging for like 30 mins see if it comes back on before you take it to sprint.
Click to expand...
Click to collapse
Try that sounds like a dead battery.
Sent from my PG86100 using xda premium
since you think it is a brick. you can always send it to me and I'll have a new free phone. lol sadly one fault with our phones is if the battery dies. you have to take the battery out and charge it in a third party device for 5-10 minutes... then you can charge it the rest of the way with your phone. I WISH THEY WOULD FIX THIS! SADLY I haven't been able to buy backup batteries and a charger for this phone yet.
well, came back to LA, took the phone apart and resemble again, then it magically work again...oh well, dont know what causes it, i guess it just need a reboot in circuitry...kinda strange, but hey, it now works...dont need to spent $400 buck for a new phone.
runcool said:
since you think it is a brick. you can always send it to me and I'll have a new free phone. lol sadly one fault with our phones is if the battery dies. you have to take the battery out and charge it in a third party device for 5-10 minutes... then you can charge it the rest of the way with your phone. I WISH THEY WOULD FIX THIS! SADLY I haven't been able to buy backup batteries and a charger for this phone yet.
Click to expand...
Click to collapse
I just leave my phone charging for a while after it completely dies and it comes back on and works fine it just takes a minute to fully charge again. I have not yet used a third party device.
campchi said:
well, came back to LA, took the phone apart and resemble again, then it magically work again...oh well, dont know what causes it, i guess it just need a reboot in circuitry...kinda strange, but hey, it now works...dont need to spent $400 buck for a new phone.
Click to expand...
Click to collapse
Luckily it came back on for you.
hmm
try pulling the battery out for 30 minutes and then put the cable back in then the battery then turn it on, if this doesn't work you could buy a wall charger for the battery so you can charge the battery without the phone

Bricked?

Hi,
I was on latest shostock 5.2 with Siyah,copied few songs to my external sd card, phone was 95% charged, after few mins the screen went blank
I tried rebooting but nothing happened, went to recovery and tried to clear dalvik cache but it never completed. Tried reflashing the ROM but it got stuck on the dalvik cache clearing, tried to rebbot again and the boot screen started flickering.
Took out the battery for sometime and tried again..now the phone doesnt poer on at all
Have tried to go to download mode by taking battery out, volume up + down and connecting to USB cable on PC..nothing happenss
Tried my USB jig which I used before to remove the triangle, nothing happens.
Please help, how can i bring my phone back to life ..not sure what is going wrong.
Thanks
Try battery out ,ONLY volume down and plugging into PC and tell me what happens...
Sent from my SGH-I777 using xda app-developers app
blaker13 said:
Try battery out ,ONLY volume down and plugging into PC and tell me what happens...
Sent from my SGH-I777 using xda app-developers app
Click to expand...
Click to collapse
No response again
vineet381 said:
Have tried to go to download mode by taking battery out, volume up + down and connecting to USB cable on PC..nothing happenss
Tried my USB jig which I used before to remove the triangle, nothing happens.
Click to expand...
Click to collapse
This sounds like hardware failure. If the above two actions do not show signs of life, it sounds like a hard brick.
Pull battery and wait some hours. Then put battery back and try the above two things again, and anything else you can think of to try to get some signs of life. If not, then warranty repair or replacement is in order.
Edit: actually hardware failure could be battery failure. You need to eliminate that possibility before you send or take it in.
creepyncrawly said:
This sounds like hardware failure. If the above two actions do not show signs of life, it sounds like a hard brick.
Pull battery and wait some hours. Then put battery back and try the above two things again, and anything else you can think of to try to get some signs of life. If not, then warranty repair or replacement is in order.
Edit: actually hardware failure could be battery failure. You need to eliminate that possibility before you send or take it in.
Click to expand...
Click to collapse
Hi Creepyncrawly,
thanks for your response..do u suggest getting a new battery? I have an external battery charger and the battery was in it all night.
also, would AT&T charge any bucks on replacements? I have purchased this phone from Best buy an year ago...so I guess I shall be going to them for replacement?
vineet381 said:
Hi Creepyncrawly,
thanks for your response..do u suggest getting a new battery? I have an external battery charger and the battery was in it all night.
also, would AT&T charge any bucks on replacements? I have purchased this phone from Best buy an year ago...so I guess I shall be going to them for replacement?
Click to expand...
Click to collapse
If you're under contract with AT&T, you have a one year warranty from them. Otherwise, the warranty falls back on Samsung. I don't know how Best Buy figures into the picture.
See if you can borrow a good battery to see if that is the problem, maybe from best buy, or an AT&T store, if they have one on hand.
creepyncrawly said:
If you're under contract with AT&T, you have a one year warranty from them. Otherwise, the warranty falls back on Samsung. I don't know how Best Buy figures into the picture.
See if you can borrow a good battery to see if that is the problem, maybe from best buy, or an AT&T store, if they have one on hand.
Click to expand...
Click to collapse
Thank you, I will try and test it with another battery.

[Q] Note won't turn on, any ideas?

Hello,
I am wondering if anyone here has any ideas about what may have gone wrong with my galaxy note i717? I've had my note for nearly a year now and had to replace the charging port about 2 months after I purchased it. It has worked great since. Yesterday, on my way home from work, I received a call and talked on the phone no problem. My phone wasn't hot or anything, and I laid it back down after talking. When I arrived home about 15 minutes later, I noticed it was completely dead. My battery had 70% charge or so the last I looked at it but I still assumed something may have happened with the battery. I tested the phone with a brand new battery and it still will not attempt to power at all.
It was rooted, but still with stock firmware. I had an otterbox defender case on the phone at all times, and rarely ever dropped it. I'm contemplating buying another i717 since they're fairly cheap now and I can get some of my money back by selling the broken one on ebay. I am just curious if anyone knows what may have happened.
I not so sure about this one but if you always charge your phone with a cover that big , that can make some overheating and affect the battery system .
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Septech said:
Hello,
I am wondering if anyone here has any ideas about what may have gone wrong with my galaxy note i717? I've had my note for nearly a year now and had to replace the charging port about 2 months after I purchased it. It has worked great since. Yesterday, on my way home from work, I received a call and talked on the phone no problem. My phone wasn't hot or anything, and I laid it back down after talking. When I arrived home about 15 minutes later, I noticed it was completely dead. My battery had 70% charge or so the last I looked at it but I still assumed something may have happened with the battery. I tested the phone with a brand new battery and it still will not attempt to power at all.
It was rooted, but still with stock firmware. I had an otterbox defender case on the phone at all times, and rarely ever dropped it. I'm contemplating buying another i717 since they're fairly cheap now and I can get some of my money back by selling the broken one on ebay. I am just curious if anyone knows what may have happened.
Click to expand...
Click to collapse
Have you tried to boot it up to recovery or download mode? Does it have any response when plugging your charger in?
Agoattamer said:
Have you tried to boot it up to recovery or download mode? Does it have any response when plugging your charger in?
Click to expand...
Click to collapse
No indications of life whatsoever when plugged in, new battery, etc...no vibrations...it appears to be bricked. Just crazy it showed not one sign before it happened.
Septech said:
No indications of life whatsoever when plugged in, new battery, etc...no vibrations...it appears to be bricked. Just crazy it showed not one sign before it happened.
Click to expand...
Click to collapse
when plugged into a windows pc does it come up as QDLOAD?
tons of info on bricks and how to debrick in this thread
http://forum.xda-developers.com/showthread.php?t=2136738
i have used this method before and revived a note so it does work if you are bricked
JamieD81 said:
when plugged into a windows pc does it come up as QDLOAD?
tons of info on bricks and how to debrick in this thread
http://forum.xda-developers.com/showthread.php?t=2136738
i have used this method before and revived a note so it does work if you are bricked
Click to expand...
Click to collapse
Nothing happens when trying to connect to PC. Thanks for replying

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