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I'd like to get an idea of how many Evo 3d users have experienced freezing or random rebooting issues with their phones. I'm not talking about reboots caused by shady apps but random ones.
I want to see how widespread the issue is.
Not once here.
I have had one reboot, and a couple freezes. The reboot was while playing Gun Bros, the freeze was trying to get into the camera from the lockscreen. It went into camera app fine but I switched to 3D to fast. I find that letting the camera load then switching to 3D I have no issues.
Mine has frozen 3 times not a big deal really.
don't forget to bring a towel!
Mine froze or just went to black screen and became unresponsive 3 times a day.. just exchanged for a new one yesterday.... The store manager said his cousins does the same thing ...
He then called the rancho Santa margarita store that is a high traffic store/other service and repair and that manager said they saw and exchanged 8 phones yesterday by 3pm for freezing and rebooting issue
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Mine started the second day I had it. Would reboot probably 5-10 times per day, but it seemed more prone to doing it when the battery was less than 50% full. Maybe the current draw exceeds the supply for whatever reason.
Anyway I got mine through the Sprint website, so I had to deal with telesales to get a new phone sent. Just had to do some troubleshooting on the phone with them. When they were convinced it was a hardware problem, they overnighted me a new phone. I've only had it a day so far, but no reboots yet (knock on wood).
Like the 4th day I had mine, I started getting freezing and random reboots, there was a period of about 24 hours where I was unable to use the phone because everything I did made it reboot instantly. I made an appointment and was going to go the the sprint store to have it replaced, but then it stopped with the random reboots. I haven't had a random reboot in over a month now. For what its worth it seemed like my hotmail account wasn't syncing properly and I think it had something to do with the random reboots, I deleted the account and added it again and everything is fine now
Had mine for about a week now with no reboots...Iv gotten the black screen a couple times but just pressed the home button and was fine....
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I've had mine for three weeks now and had one reboot the first week. It does sometimes become unresponsive for a few seconds. Doesn't do it often, but I was thinking about switching it.
The results would seem to suggest that at least a decent number of these rebooting phones are only doing it from some buggy software. I don't believe so many phones could have faulty hardware.
Today mine rebooted when I was setting up a new wallpaper, right when I selected how I wanted it cropped it rebooted. Now its completely unresponsive. It boots up to the lock screen but doesn't respond to any touches what so ever. It's not frozen, I have the weather lockscreen and the animation is moving just fine, but I am unable to unlock it. I'm thinking I'm gonna have to factory reset...doh!!
UPDATE!!
I ended up taking it to the Sprint store to see what they could do. I was hoping they wouldn't have to factory reset. Well they did it anyways, but they also said the touchscreen needed to be replaced, so they did. I'm strongly thinking about swapping for a new one, instead of keeping this "repaired" one, I only have 2 more days left until 30 days are up though.
Unfortunately I don't know how accurate your poll will be on this site, the fanboys from other manufacturers are likely to throw off your results. LOL.
Hello,
I had 2 random Reboots. Once when I was in the middle of a Stock Trade. Unfortunately, when I tried to purchase the Stock, it had actually already risen.
I ended up Exchanging mine for another 3D yesterday. I wanted to do it Friday, but my local Store had a 2.5 Hour Wait and also said they needed to Test it to see if there was an issue.
That did not sit well with me so one quick Call to Sprint and they made a Note on my Account to allow an Exchange with no questions. As it was under 30 Days, I do not understand why it would be an issue in the first place. The CSR felt the same way. Especially since I have been with Sprint since 1999 with a perfect Payment History.
Cheers,
JJ
I've had mine since the premier ordering which was June 22nd I believe and mine just started rebooting this week! And it's doing it out of nowhere! Wondering if I have to do a hard reset??
One of mine rebooted itself about 5 times in the first week. Also I would get a network error when opening the browser, market, and online apps about 50% of the time. I took it back and the new one has not had any problems.
Sent from my 3VO using XDA Premium App
The majority of the in-store reps are clueless. There is only one person at my store I will even talk to anymore and she is great. Seek out the smart one and only deal with them.
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Htc evo 3d
My 3D restarts atleast 2 times a day, don't have anything running but sometimes the default music player.
Had first random reboot this morning...out of 30 day period too...hopefully that was a one-time incident
Sent from my PG86100 using XDA App
My phones froze about 4-5 times and rebooted about 5 time within the last two days. Must be an app I downloaded though, cause it didn't start till last night. I'm just not sure which one, seeing as I downloaded a bunch last night lol.
Quick question folks: Is it considered a restart when I exit my web-browser and it sometimes goes to the white HTC screen, then reloads the home screen?
I've had the phone for 5 days, and I've gotten about 5 restarts.
It happens when I'm doing something. Playing with ring tones, playing a poker game app...
Just wondering if it's happened to anyone else, and if it's hardware or software related.
EDIT: 9/29/2011
I've had the phone for about 2 weeks now. The past week, I've not had any restarts. Don't know what's changed. I think there was an OTA update about last week. I"ve been using it as much as I had been - web browser, angry birds, email, etc...
Oh, about last week I also re-seated the battery. Don't know if that does anything, since the battery seem like it was seated fine. But someone recommended it. Could just be a fluke.
So, one way or another, the random restarts seem to have solved itself.
Me also
Had mine for about a week and has rebooted at least 5 times. Phone seems to hang and then rebooted.
I am coming from an EVO which never had these problems. Thought about trying a Samsung or another Photon
Yea, just yesterday when I was using my flashlight app for a few minutes. It has mostly happened when I used the led flash as a flashlight. It doesn't matter which app I use, it just restarts sometimes.
And also when I was playing a game today.
coachclass said:
I've had the phone for 5 days, and I've gotten about 5 restarts.
It happens when I'm doing something. Playing with ring tones, playing a poker game app...
Just wondering if it's happened to anyone else, and if it's hardware or software related.
Click to expand...
Click to collapse
Had mine for over 2 weeks without any random restarts
Sent from my MZ604 using xda premium
Had mine over a month, no problems at all.
Sent from my MB855 using Tapatalk
I have had mine for over a month also and have had one restart..... but then again every phone I have ever had restarted on its own at some point. By far this has been the best phone yet.
Had restarts and a few lock ups everyday. Got a replacement and no issues since.
Sent from my MB855 using XDA App
None for me after 3 weeks.
My EVO 3D used to do it once in a while when it would lose a signal.
Those who don't have random restarts hardly at all...are you installing apps and using the phone fairly heavily?
I'm wondering if this is a hardware of software issue.
Try re-seating your battery and make sure the back is on good.I was having the restart issue and it ended up being that the rep that initially started the phone up didn't put the battery door on correctly.
Sent from my MB855 using Tapatalk
I have a lot of software installed and use the phone heavily, I am running stock unrooted rom.
cornelious2 said:
Try re-seating your battery and make sure the back is on good.I was having the restart issue and it ended up being that the rep that initially started the phone up didn't put the battery door on correctly.
Sent from my MB855 using Tapatalk
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Exactly. I've only had one random restart, after the OTA, but I chalk it up to the heat wave where I was working. Poor Mo-Pho got up to 119 degrees.
I would also suggest a factory reset and wipe of the internal SD, a lot of times the testing of each phone before they're put in the box can cause issues.
Pew! Pew! Pew! From my Mo-Pho!
http://android-gz.com
no problems here. love this phone!
Me I am facing this issue since I got the phone I am at that point of replace the unit or order other phone!
What do you think?
I am really so pissed how is that you see only good comments on this phone and no body mention this known issue on thos youtubbie crappy videos...
I cant believe that I paid good money for this phone and I am not the only one with the issue. Sad thing no body know if this is HW or Sorftware!
I have no problem fixing the software... we really need the hackers spending some time debugging this issue.
Had my phone for a month, and have had 3. I am a heavy user so I expect it. Best phone I ever had.
Sent from my MoPho using the XDA Premium app
Same has been happening to my friends phone
Sent from my MB855 using xda premium
Ive had my phone for about a month, probably had 7 or 8 restarts total since I got it, two in one day during the first week but it seems better after the second OTA update. For the past two weeks I've only had two restarts. Each time it restarted I was playing angry birds and had let the phone got to sleep while in the middle of playing. When I woke it up it restarted. Sounds software related to me. Im rooted but not unlocked. I love this phone!
I get over 1 a day. Its sad. Def gonna get a replacement when I get the time
Sent from my MB855 using Tapatalk
I get atleast one a day. I don't notice because at home I set my phone down a lot. It gets worse when im on the phone surfing the web. Then it seems to do it more often. Yesterday it rebooted three times in one hour. It gets annoying but im past my 30 days to return plus Sprint doesn't have any other phone that interests me.
Sent from my Photon.
I have the reboot issue, but I have narrowed it down. DEVS TAKE A LOOK!!
So far I can get a 100% repro of this issue if
1. I am on WIFI for DATA and make or receive a call.
2. then leave WIFI area and attempt to call out, TXT or use 3G data.
3. phone will reboot every time when that occurs.
60% repro of reboot issue with the fallowing.
1. make or receive call with WIFI on but not attached to network.
2. go into WIFI range of a known(not new!) WIFI hotspot and phone attaches to WIFI on it's own.(this will sometimes cause the WIFI, 3G, and phone signal to all appear in the task bar at the same time)
3. make a phone call, txt or turn off WIFI then attempt to use 3G data and phone will reboot.
Also this is VERY IMPORTANT!! The conditions above will not cause the reboot on it's own. If you have data updates off or leave WIFI off all day then you might never see this. Also VERY important if you receive a call when attached to WIFI and then use your phone for data only you will not get the reboot right away it may take upto 30-40 min. Also important, if you attempt to do either repro above via making a phone call you will see the dialer get stuck at "connecting" in the upper left hand side, but it will never go to "connected" and hitting anything on the dialer or the back button will not help only home, but you will notice nothing on the phone will work anymore. This will ultimately lead to a reboot!
Here is the problem as I have trouble shot the living crap out of this and it seem that either the voice/3G radio is locking up or the dialer is crapping out.
Also on a side note that when the dialer is stuck on "connecting" if you force stop the dialer it does nothing, but if you force stop the "dialer storage" it will kill the dialer, but you will still get a reboot at some point after that.
So now we know where to look at for this issue. Can any of the devs look into this as I am not sure where to go from here, but this IS the problem everyone is seeing and can be hardware or software.
Is anyone experiencing random vibrates in 3's? Like your device will vibrate 3 times and stop every once in a while, while your device is in stand-by mode, (screen off, not in use)?
Let me know if this has happened to you and if you have found a solution...
Let me know if you've heard of this, or even if this hasn't happened to you.
Any response is welcome.
Thank you.
Sent from my MB855 using xda premium
Reserved for the OP, "deedscreen", that's me!
Ya I've experienced it. Every minute or so, it'll vibrate 3 time like you said. For my phone, it doesn't matter whether the screen is on or off. It's pretty annoying, but a reboot solves it until it starts again randomly. Come to think about it, I haven't had it happen in at least a week. I'm on cm7 btw.
Didn't you just replace your photon? Wtf.
Sent from my MB855 using xda premium
Im on skinnyrom. It happens to me whether the phone's on standby or not. Does get annoying though.
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(⊙_⊙)
Sorry thats attention mode, my cat programmed that in.
Sent from my MB855 using XDA App
I'm on stock and that pisses me off!!!
How annoying!
KTT16 said:
Didn't you just replace your photon? Wtf.
Sent from my MB855 using xda premium
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Click to collapse
No, not yet... I have had a recent family emergency so I am postponing the replacement until after the holidays.
Nope, my phone has never done that. Stock 198_6 and rooted.
Yes! It's been happening for a few weeks maybe. Probably once or twice a day? I'm on rooted 198_7.
Yes, it does
Mine is doing the very same thing since this week (after a phone format/reset).
That problem never happened before the format/reset.
I'm on a rooted stock photon and I'm experiencing this also....
it'll be random too. sometimes 3 vibrattions or sometimes just 1, but every time its different. sometimes it'll vibrate in 3 quick bursts. or just 1 time..
i found the temporary fix which was to reboot but it just occurs after so long.
mine has done it since i got it on the 1st of November
Sorry for the late reply, but yeah... I've had that issue with every Photon that I've had and trust me --- I've been through many Photons... Are you all rooted? I know that's a stupid question, but I never had that issue when I wasn't rooted, or maybe I just don't notice it...
I've been bothered by the famous Random Reboot that I haven't got ever!!!
Sent from my Motorola Photon 4G (MoPho) on Sprint, the Now Network using XDA Premium.
I am on stock unrooted and I get this maybe on an average of once every other day. It seems completely random, and usually the phone is in sleep mode.
I have something to say that may seem stupid, and I'm not trying to insult anyone...............Do you have it turned off in Notifications? If its on, it will chime and/or virbrate whenever you get e-mail or text. The # of time depends on the number of new notifications.
Something I learned this weekend when I shut off that damm chimer that would wake me at 3:00AM!
If this is an issue, I've never experienced it. Stock rooted.
Sent from my MB855 using xda premium
There is a feature on the stock rom that saves a logfile when you press the two volume bottoms at the same time for a couple of seconds. It will initially vibrate 2 or 3 times and then once more when the logging is complete. Check you device in the internal storage for a folder named bug2go. That is where the logs are stored.
Sent from my MoPho. All typos are the phones fault.
It does it sometimes when you aren't even hitting those buttons, if you use root explorer and modify the file from "filename.file-extention" to "filename.file-extention.bak", could that stop the problem???
This is the first time that my phone decided to lock up on me. I was playing Asphalt 7 and finished a level. Everything was perfectly fine then it asked if I wanted to share my score to Facebook. I clicked yes and a browser window opened, then shared my details. After I was done, I close the browser and went back to the game. It was at this point I realized, the game had locked up but the in game music was still playing. I tried to open task manager but nothing worked. Eventually I took my OtterBox off and took the battery out. Putting the battery back in, turn the phone back on and everything is fine. Went back to Asphalt 7 and played for 20 min. or so with no problems. The phone was warm but not overly hot. Is this something I should worry about? I just bought the phone about two weeks ago. Thanks
Nothing wrong with your phone, just make sure you don't have a lot of apps running and taking your ram before you load the game up.
Sent from my GT-I9300 using xda app-developers app
kofiaa said:
Nothing wrong with your phone, just make sure you don't have a lot of apps running and taking your ram before you load the game up.
Sent from my GT-I9300 using xda app-developers app
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Thought that might be the case! THX
I think we are all having nightmares with these random reboots/crashes. Some people say that they get these problems only with browsers but many of us get random reboots or system crashes doing random stuff like uninstalling an app.
I thought maybe it's one of the dev options so I tried disabling Force 2D GPU option and I have not have any problems since. I want people to try this and see if you still get any reboots or crashes. The solution could be easier than we thought.
Mine has been disabled for a few days, but still getting the random reboots/ freezes.
Every time mine resets once it comes back on it starts updating apps. Not sure if that happens to everybody else. Or if it is even related.
Mine had restarted a couple of times while using chrome. Once while in gallery. Other than that it's been really smooth sailing. It never started updating apps after a restart though, possibly timing? However you did say it has happened a few times so not sure.
Had a random reboot the first time I turned it on with the original software version but haven't had a reboot since. Not sure what the reason was to begin with but seems to have been resolved with software update
Sent from my Nexus 10 using Tapatalk 2
I've been getting random reboots the whole time. I'm sure it will get ironed out with some updates just got to wait 15 seconds for it to reboot lol
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Casemantwo said:
Every time mine resets once it comes back on it starts updating apps. Not sure if that happens to everybody else. Or if it is even related.
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Mine does this.
got one when using Chrome. Will try this solution out.
Casemantwo said:
Every time mine resets once it comes back on it starts updating apps. Not sure if that happens to everybody else. Or if it is even related.
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Hasn't happened to me with the few resets I've had.
Finally happened to me 2x today after updating to 4.2.1. Had 4.2 the first 2 days I had the tablet and didnt have reboots. My reboot happened while playing Nova 3 and NFS Most wanted. Game froze and speaker gave a buzzing sound for 5-10 seconds then rebooted.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Casemantwo said:
Every time mine resets once it comes back on it starts updating apps. Not sure if that happens to everybody else. Or if it is even related.
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I have noticed that as well.
Casemantwo said:
Every time mine resets once it comes back on it starts updating apps. Not sure if that happens to everybody else. Or if it is even related.
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Click to collapse
+1 Mine has only restarted a couple of times, but it always updates at least 2 apps after restarting.
Quonith said:
+1 Mine has only restarted a couple of times, but it always updates at least 2 apps after restarting.
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Click to collapse
I think the updating apps might just be a play store check right after boot. If you know an app to be updated but haven't checked play store, try resetting your device, you might see it do that same thing.
Of course, I might be wrong, mine froze twice after finishing installing an app (dropbox the first time and a game the second)
I am suddenly getting a bunch of reboots and I really can't understand how or why. I can not uninstall any program else it will reboot instantly. is there any solution?
I don't get why people are still posting random solutions with placebo effects. It's been found using logs from crashes that it's due to the location services. That's why people initially thought it was HD Widgets, because they use location services for weather. That's why it still happens after a factory reset...
So do you have a solution ?
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I seem to have issues when using Google products. I do NOT use chrome. An example, earlier tonight setting up a different Google wallet account my N10 froze and rebooted again. It was doing well for a while. (no chrome, no background sync in currents, no HD widgets) until 3 days ago. Now I am getting about one a day. Makes me mad, because it ran well for about 2 1/2 weeks. I haven't done anything out of the ordinary since then. I have had it set up the way I like since I got it on the 21st of Nov. (Lucky to get one on opening day 32gb.) I will have just shut off force rendering in developer options. I will post back here in a few days to report my findings. I hope this is a fix!! I believe it may be that, I did enact FR a bit ago but not sure when...
freezing and rebooting
I've tried everything and still keep getting the random reboots and yesterday my table started freezing a lot wasn't having that problem before it's frustrating
this was my first Nexus device and will be my last i sold my samsung galaxy tab 10.1 for this one and it's been nothing but headaches i've already replaced two tabs and i'm on my third becasue google keeps telling me to replace the unit and i asked them about a fix and tech support told me they were not aware of any issues can you believe that BS i'm very dissappointed with this device Samsung built a great tab for google and google messed it up. I really don't know if i can wait for a software fix. Feel like taking the tab and smashing it.
Uninstall Facebook you guys
I've no crashes with paranoid android and that manta kernel (plus, i'm overclock and undervolted)
Location is totally disabled for me.. Don't need it anyways..
No crashes.. I could show a weeks worth of on time if I wanted to
Sent from my SGH-I317M using xda app-developers app
aznmode said:
Finally happened to me 2x today after updating to 4.2.1. Had 4.2 the first 2 days I had the tablet and didnt have reboots. My reboot happened while playing Nova 3 and NFS Most wanted. Game froze and speaker gave a buzzing sound for 5-10 seconds then rebooted.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
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I just had a crash while playing Chaos Rings. The device buzzed and five seconds later rebooted. I crash two or three times a day, usually in the browser.