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I am dying for a new phone, I love my Nexus One but need something newer. I really want to buy the SII Sunday, but don't want to get a phone that will be outdated in less than a month with the release of the Nexus Prime on GSM (rumors they it will be available). Anyone else in this same boat, also curious as to what the Iphone will have Oct 4.
I'm in the same boat, but I've been without a phone since March of this year.
I'm gonna go ahead and get the SGS2 but if the Holiday/Raider 4G or Nexus Prime (hasn't even been announced for AT&T) comes out I'm just going to take advantage of the 30 day return policy.
If it comes out in 31 days from October 2nd then I guess I'm screwed.
Is AT&T 30 days on return policy now? I thought it was 14
Sent from my Nexus One using xda premium
I must be thinking of Best Buy..... in any case, it would be more beneficial to pick it up from Best Buy if this is true.
VegUnited said:
I am dying for a new phone, I love my Nexus One but need something newer. I really want to buy the SII Sunday, but don't want to get a phone that will be outdated in less than a month with the release of the Nexus Prime on GSM (rumors they it will be available). Anyone else in this same boat, also curious as to what the Iphone will have Oct 4.
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Click to collapse
Well if you go by that route might as well wait for the Galaxy S III. My point is get the phone that you like. The SGSII will be good for at least two years. I will probably get both. The SGSII for sure. If you are an Apple fan then you just have to wait once a year. So many phones so little time.
VegUnited said:
Is AT&T 30 days on return policy now? I thought it was 14
Sent from my Nexus One using xda premium
Click to expand...
Click to collapse
AT&T is 30 days with a $35 restocking fee (Costco is 90 days):
Equipment
If the equipment you purchased directly from AT&T does not meet your expectations, you may return or, for all equipment other than equipment sold as a "Closeout Item," exchange it at any AT&T owned retail store within 30 days from the date the equipment was purchased or shipped, except for tablets and MOTOROLA LAPDOCK TM for MOTOROLA ATRIX TM4G, which must be returned within 14 days of purchase. Equipment purchased from att.com/wireless or directly from AT&T over the phone may also be returned by mail. If returning your equipment to AT&T by mail, please retain a copy of the tracking number from the shipping carrier for your records. Depending on the reason for the return, return shipping charges may apply.
Restocking fees:
A $35 restocking fee applies to all devices (excluding tablets) purchased through AT&T, except where prohibited. The restocking fee does not apply to iPhone if it is returned, unopened, during the return period.
A restocking fee of 10% of the sales price applies to all tablet returns (including iPad), except where prohibited. The restocking fee does not apply to iPad if it is returned, unopened, during the return period.
Corporate Responsibility Users: For Apple branded equipment (iPhone and iPad), the restocking fee is 10% except where prohibited (unless the device is returned, unopened, during the return period).
http://www.wireless.att.com/cell-phone-service/legal/return-policy.jsp
VegUnited said:
Is AT&T 30 days on return policy now? I thought it was 14
Sent from my Nexus One using xda premium
Click to expand...
Click to collapse
It's always been 30.
VegUnited said:
I am dying for a new phone, I love my Nexus One but need something newer. I really want to buy the SII Sunday, but don't want to get a phone that will be outdated in less than a month with the release of the Nexus Prime on GSM (rumors they it will be available). Anyone else in this same boat, also curious as to what the Iphone will have Oct 4.
Click to expand...
Click to collapse
Get the S2. It'll be viable for a while. Everything regarding the Prime is just speculation, and there's no telling how long you'll be waiting.
"If you're always waiting for what's coming, you'll never buy anything."
. . . and you shouldn't even be considering the iPhone -_-
Buy nexus prime.
It is nicer than S2, super amoled plus hd screen, quicker cpu, ICS.
Sent from my GT-I9100
MisterEdF said:
AT&T is 30 days with a $35 restocking fee (Costco is 90 days):
Click to expand...
Click to collapse
I posted this in another thread, but I was hoping you knew the answer to this as well:
ChaoticJapan said:
So, say if I were to buy it from CostCo at the 2-year price, would I be able to return it within its 90 days for a refund along with terminating the plan early (with no early termination fees of course)? So if this does happen, I should be allowed to buy the Prime for the 2-year price, right?
I'm asking this because I was under the impression that, before 90 days, CostCo only held returns/refunds for the handset itself, and not for the 2-year service plan. And that AT&T were the only ones who could offer a refund/cancellation of a 2-year service plan, in addition to the handset, but this would only be before 30 days. Is this true?
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Click to collapse
After 30 days at Costco you are locked in to the 2yrs. The 90 days is return only. But what difference would it make? If you can exchange for another model why would the contract matter?
Sent from my SGH-I997 using xda premium
Are you sure? Is the 90 days just for a return or a full exchange? I wouldnt know how it would be possible for them to rehonor the 2yr pricing 90 days later.. thats a hugee loss
Anyone got this in writing?
Sent from my SAMSUNG-SGH-I777 using xda premium
Unless you're planning to move to VZW, no Prime for you. VZW's getting the Prime as an alternative to a SGS2 variant. Everything I've read says they have the U.S. exclusive for the device. I'd guess the exclusive would be for at least six months. I'm sure it'll have HSPA+ internationally so you could probably import one and use it on AT&T when it launches overseas. Canada might be an option too.
http://www.slashgear.com/verizon-nexus-prime-app-list-leaked-29184177/
Just go ahead and get this phone. I just got mine. No wonder why the critics are going GaGa over this phone. I haven't played with all the options yet. But the UI and scrolling on stock rom is flawless.
Sent from my SAMSUNG-SGH-I777 using xda premium
Costco is 14 days to return phone and get out of the 2 yr contract. You have 90 days to return the phone for money back or exchange for different phone, but your contract is till enforced. AT&T mandates the 14 day contract buyers remorse.
yzlvr said:
Costco is 14 days to return phone and get out of the 2 yr contract. You have 90 days to return the phone for money back or exchange for different phone, but your contract is till enforced. AT&T mandates the 14 day contract buyers remorse.
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Click to collapse
AT&T IS and ALWAYS HAS BEEN 30 days for money back return and Costco 90. As for getting out of the contract BOTH are 30. Absolutely not 14 days. Read it right here: http://www.wireless.att.com/cell-phone-service/legal/return-policy.jsp
---------- Post added at 01:22 PM ---------- Previous post was at 01:19 PM ----------
ngocdao said:
Are you sure? Is the 90 days just for a return or a full exchange? I wouldnt know how it would be possible for them to rehonor the 2yr pricing 90 days later.. thats a hugee loss
Anyone got this in writing?
Sent from my SAMSUNG-SGH-I777 using xda premium
Click to expand...
Click to collapse
That has been a bone of contention. It seems to vary depending on what Costco you go into. Some CLAIM you can exchange others (I have read) say refund only. MY STORE (Union NJ) says you can exchange for another device. At least that was what the Kiosk manager was telling everyone who walked up without them even asking. However you would need to check with your specific store and see what they say. I personally know people who have EXCHANGED well after 60 days and not only at "my" Costco.
A non-corporate store can charge anything they want at any time for the devices. Why do you think some stores/websites sell for less? They can give them away for free 24/7/365 if they want. The only thing they are under "ATT control" is the actual contract and terms relating to the contract. As for the hardware, the non-corporate stores are on their own for pricing, refunds and exchanges.
All their money is on the "clawbacks" they get for selling the contracts.
Haha, yeah I understand that. I've worked in this business for awhile so I wasn't referring to the pricing differential from one company to another..
I was just wondering how costco would receive RMA credit after 90 days+serial age.. lol not important anyways. is all good.
but doesn't matter if they let you exchange then coo, win-win.
The iPhone is 14 days and any other phone is 30 directly thru at&t
What better of the Prime? only 5 megapixels camera.
summerfences said:
I'm in the same boat, but I've been without a phone since March of this year.
I'm gonna go ahead and get the SGS2 but if the Holiday/Raider 4G or Nexus Prime (hasn't even been announced for AT&T) comes out I'm just going to take advantage of the 30 day return policy.
If it comes out in 31 days from October 2nd then I guess I'm screwed.
Click to expand...
Click to collapse
I'm doing the same thing, however, I'm really liking this SG2! I have no complaints besides the lockscreen security issue, which should be easy to fix.
Hey guys, just saw this ad, att is selling all phone, including the note today for 50% off.
http://www.att.com/shop/wireless/de...are&siteId=dZCX6Je2w8Q-sBG3oO9zQ5oOdYyuLQ44IA
Try the link out, and add the phone, plan and data plan to your cart. Once completed, go to checkout to see the 50% discount for $150!
I just called them up, and they WILL honor the $150 price!! Apparently after 5 days a 50% price drop is not bad!
You have to call and ask for it. I called 611, got transfered around a bit and finally got it approved!
If you ordered thru premier, call 866-499-8008
Hope this helps you guys! I know this just made my day!!!
You say this works even if you pre-ordered it? Did they try to fight you on it?
Sent from my SAMSUNG-SGH-I717 using XDA App
Damn, I bought mine at BB for $250. I wonder if it's worth the hassle of returning it and buying one from ATT to save $100.
and your base rate on ATT HAS to be at least $40 (fine print), I tried it on an add-a-line at $9.99 and it wouldn't let me
is this only for a new account?
You have to be a new or an add a line customer.... Upgrades are not eligible :-(
Sent from my SAMSUNG-SGH-I717 using xda premium
So this will work on preorders but only for add a line or new customers but not UPGRADES?
THIS IS FOR A NEW LINE??
I already have a line. I called AT&T to see if they would refund the differnece between the $300 I paid and this offer but they will not.
Am I missing something?
well this sucks, because there was a 50% off link posted in the other thread, but wouldnt work with the note,contacted the online help and said it was 50% off for any phone except iphones and the note
(i am a new customer)
What is going on here today? Just click the link, the text could not be any more clear at the top:
All New and Add a Line customers are eligible to save
up to 50% on select wireless phones and accessories.
Online only offer!
orangekid said:
and your base rate on ATT HAS to be at least $40 (fine print), I tried it on an add-a-line at $9.99 and it wouldn't let me
Click to expand...
Click to collapse
except for this.
Read the bottom too
Does NOT work for upgrade.
Just to verify. I called and tried as hard as possible and spoke with the manager but they will not honor this price if you got the phone as an upgrade. This ONLY applies to new customers or new lines.
I highly suggest the OP or a MOD updates the title to reflect this info, so that it is not misleading to anyone.
Does one need premiere account or reg account for this?
So I take it that you would have had to order online as well. I went into a corporate store 20 days ago picked the skyrocket and then when note was released paid the difference. It would be awesome to actually get 50 dollars back from skyrocket purchase LOL. I am a new customer as well.
i bout mine from a store 3 days ago
do you think if i say i'll return and re-buy at half off they'll save me the trouble and credit my account?
SayWhat10 said:
i bout mine from a store 3 days ago
do you think if i say i'll return and re-buy at half off they'll save me the trouble and credit my account?
Click to expand...
Click to collapse
If you bought it as a new line or new customer, then you won't need to bother, just call 611 and get the credit. If you were an upgrade then I highly doubt it will work.
AT&T just honore it!!!
I got my note monday as an upgrade. Just called and had to get stern, but he gave me $150 on my account...
brojoe11 said:
I got my note monday as an upgrade. Just called and had to get stern, but he gave me $150 on my account...
Click to expand...
Click to collapse
Give us more details on what type of representative you spoke with, and was it a manager? Also did you upgrade online or in store?
SayWhat10 said:
i bout mine from a store 3 days ago
do you think if i say i'll return and re-buy at half off they'll save me the trouble and credit my account?
Click to expand...
Click to collapse
That is what customer care told me to do since I got mine at a physical corporate store..if anything return and order online. customer care supervisor refused or rather say she cannot credit the difference.
Sent from my GT-P6800
I called the regular wireless 800 number and talk to first rep that answered. I upgraded monday in local store. He really resisted but I told him that I could take it back and just buy it again...Also told him I had been with ATT for long time and didn't really want to switch...He said...hold on one minute. Wouldn't give refund, but did put $150 on my account...Hope it works for you guys...If It does, just hit the thanks button...
OK here's the deal. I am currently phone-less being I sold my GS2 in wake of the note. Now I have two upgrades due in May. My GF also wants a Note and she said she is more than happy with waiting. Me, I tried but I can't lol. Being smart phone less sucks. Not fun bringing my new Transformer Prime around and hoping for wif lol. So here are my options.
One of the upgrades is deff going to my GF. So that leaves one. I figured I could buy the note today for $650 and instead if paying early upgrade price of $550 saving my May upgrade for future phones like a SG3 or whatever. Or better yet I could buy a Note for $300 "full upgrade price" in May and eBay it and make some profit. I have went to all local ATT stores asking to upgrade early, but no go. Even tried customer service. Last year I got my GF a iPhone 4 early 30 days early, but they say they are much more strict now.
Basically should I just pay the retail of $650 and pocket my upgrade for the future? Or pay $550 and extend ans save $100, which seems silly.
I already told my GF I'd sacrifice my PS Vita if I was able to get the Note. I'm dying g to get one!
I also know $650 seems expensive. But I look at it as a investment. Being I would be able to sell it down the road if needed or wanted for at least 60% of my money back. And I'm not signing a contract extension. And I believe not having to pay the $36 new activation fee.
Thanks, I've been reading these forums all day yesterday. So ready for my Note!
Go to best buy they will price match at$t and you get rewards zone points, if you're a silver member they even have a 3x points coupon out now that's good through today.. 650 would get you 1950 points with coupon, equals almost 40 back in reward zone certificate.
Sent from my SAMSUNG-SGH-I727 using xda premium
Very good point. I am a silver premier member. Thanks for the double points heads up.
I just ordered it from gosale.com for $149. I added a line and am selling my skyrocket. With the money from the skyrocket, i'm paying the cancellation fee. I gotta wait for after 30 days of course but who cares. I'll be getting my note on Wednesday. http://www.gosale.com/5792771/samsung-galaxy-note-4g?gclid=CMDc883cu64CFQxX7AodSkcwNQ
cpbeats said:
I just ordered it from gosale.com for $149. I added a line and am selling my skyrocket. With the money from the skyrocket, i'm paying the cancellation fee. I gotta wait for after 30 days of course but who cares. I'll be getting my note on Wednesday. http://www.gosale.com/5792771/samsung-galaxy-note-4g?gclid=CMDc883cu64CFQxX7AodSkcwNQ
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Click to collapse
Damn that's a good deal. I'd be all for that if I wasn't at 5 lines already in our family plan. 150 is a steal for the note! Lucky you
Exactly. I just went to google and typed in Samsung Note for sale in US and that link came up. I thought it was bs but the live chat lady actually said its a great deal and she'd walk me through it to ensure I get the $150 discount. Can't wait. Bye-Bye Skyrocket.
Man I'm always missing the great deals! Maybe I should see if I can return my note and get this deal!
coretech said:
Man I'm always missing the great deals! Maybe I should see if I can return my note and get this deal!
Click to expand...
Click to collapse
It's still up there. I mean $150 is still $150. That's beer money, game money, etc.
I paid full price. Gonna get another new one in June when get full upgrade and give this one to the wife. By that time might be free upgrade. Then I can sell the international I just handed down to her.
Sent from my SAMSUNG-SGH-I717 using xda premium
Same here. I just got home and I got mine! Super happy, we had to stop at the grocery store and I was bumping into people playing with it lol.
I paid full price, gonna get my gf hers in may. And then save my other upgrade in case the galaxy s3 intrigues me. But I can't see it getting much better than the note, very happy with it thus far.
I just purchased mine for 150... I will try at&t service and determine if i will keep it.. If I decide i don't like it I will cancel my service and buy out my contract... 325... That's a total of 475 for the phone itself... Now that's a deal compared to paying 650...
Sent from my SPH-D710 using xda premium
towncop1978 said:
I just purchased mine for 150... I will try at&t service and determine if i will keep it.. If I decide i don't like it I will cancel my service and buy out my contract... 325... That's a total of 475 for the phone itself... Now that's a deal compared to paying 650...
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
I hear ya man, today was the first time I laid out full price for a device. I usually go full upgrade or early I must really love the phone
But in my case my other two lines are due for upgrade in may so my gf gets one. And the other I can save for a future "me" device . Or get a note and sell it for $600 on the bay with my upgrade. Thus means I got mine for $300.
We utilize 3-4 of our lines between me and my gf. Id like to drop one off as well and save the $10 a month.The other we give to her parents in the mid west. Otherwise I would have done the $150 deal.
The ATT reps were totally unaware of the 50% off deal too, go figure lol.
Of course they were. They don't know of any of the deals I ask about.
Pay full price. I've been selling almost 10 $500 per Note in Craigslist. Only $100 more from early upgrade
Maybe try another store I just bought a phone back in November when I signed up for At&t. I called the store and said I wanted to buy the phone outright and the guy said why do that when you can do and early upgrade because they were not able to sell the phone off contract at the time. Do you live on Los Angeles? The store I go to is really customer focused.
Sent from my SAMSUNG-SGH-I717 using XDA App
I paid $375
I just purchased one for $375, because my contract wasn't up until 08/12, so I had to do what they call an "exceptional upgrade". $300 for the phone and $75 for the early upgrade. I did it at one of those authorized AT&T stores, looks like the real store but they have their own price for early upgrades , compared to AT&T with their $175-250 fee. And now I see that premiere customers are eligible for 50% discount so I'll be calling them in the morning to try and get some kind of credit. Even though I really didn't spend any money because I sold my Skyrocket for $400!
sweetboy02125 said:
Pay full price. I've been selling almost 10 $500 per Note in Craigslist. Only $100 more from early upgrade
Click to expand...
Click to collapse
sell me one lol
I'll be buying mine outright. $100 difference between outright and extending my contract and losing out on my scheduled upgrade in July? Kind of a no-brainer.
I did an early upgrade and was expecting to pay $550. It rang up at $500. The rep didn't know why. My upgrade wasn't due until March of '13.
I looked at every blog and cant find a straight answer. So if I am due for a phone upgrade...With Sprint one up plan i can get the note 3 for 0 down "no money upfront" and makes payments each bill cycle? At the end of owning the phone 1 yr i can do get another phone again with 0 down?
I'm in a similar situation, I want to swap the note 3 after a year or 6 months to get triband lte (I'm in a wimax area).
Currently on a family unlimited plan but wondering if I can do the jump program for a year.
Sent from my SPH-D710 using xda app-developers app
I am doing the One Up on Friday to go from Note 2 to the Note 3. You have to pay sales tax on the full retail price of the phone up front then you start your monthly payments. After 12 months you can use the One Up again on that line to get another new phone. This way actually saves me money. If the price is $699.99 then I will be paying about $58 on tax and then right at $30 per month. So one year of payments would be $350 then I could start all over again with the Note 4. Since I usually buy a phone at full price when I am in the middle of a 24 month contract, the One Up program is going to end up being cheaper for me.
richmc73 said:
I am doing the One Up on Friday to go from Note 2 to the Note 3. You have to pay sales tax on the full retail price of the phone up front then you start your monthly payments. After 12 months you can use the One Up again on that line to get another new phone. This way actually saves me money. If the price is $699.99 then I will be paying about $58 on tax and then right at $30 per month. So one year of payments would be $350 then I could start all over again with the Note 4. Since I usually buy a phone at full price when I am in the middle of a 24 month contract, the One Up program is going to end up being cheaper for me.
Click to expand...
Click to collapse
I called my local store about this. The thing that I think people miss about it is that you cannot upgrade to the next phone (in your case Note 4) until you have completely paid off your Note 3. So a year in you still have to pay another $439, assuming they put retail at $799. Also I am pretty sure that at that time you surrender your old device to them meaning the argument about picking up the difference via a private party sale is out the window too. Then you'll have to put a down payment to get your Note 4 on top of that since the no down payment option is only a limited time deal! For that reason I'm not jumping into the One UP at this time...
I was told by my local store that it works the way I described. That is the whole point of the One Up program. To allow customers to upgradeevery year. One of the social care people on sprints forums even states " you will be eligible for a new phone after we recieve 12 payments for the phone"
I would go in the store and ask or call a different store.
richmc73 said:
I was told by my local store that it works the way I described. That is the whole point of the One Up program. To allow customers to upgradeevery year. One of the social care people on sprints forums even states " you will be eligible for a new phone after we recieve 12 payments for the phone"
I would go in the store and ask or call a different store.
Click to expand...
Click to collapse
Yes you are eligible that is true but you are still due 24 months payments, meaning if you have remaining balance on your phone you have to pay that! If I'm wrong someone show me some official documentation because I can't find it.
bds369 said:
I called my local store about this. The thing that I think people miss about it is that you cannot upgrade to the next phone (in your case Note 4) until you have completely paid off your Note 3. So a year in you still have to pay another $439, assuming they put retail at $799. Also I am pretty sure that at that time you surrender your old device to them meaning the argument about picking up the difference via a private party sale is out the window too. Then you'll have to put a down payment to get your Note 4 on top of that since the no down payment option is only a limited time deal! For that reason I'm not jumping into the One UP at this time...
Click to expand...
Click to collapse
That doesn't make sense from what they told you. How is it a one up program if i don't get a device each yr. The limited time yes is for 0 down but you have to be able to get a new device in a yr to call it One Up. Otherwise I would just pay $350 for device up front and get another device in 2 yrs vs paying full price. From what i heard you don't own the device and you are turning it back in, hence the reason you are not paying full price and allowed to upgrade in a yr.
Sprint is really going down hill with the softbank merger. Confusing everyone even their employees.
We have had one statement from Sprint only saying it will be release Oct 4th. No promotion or anything. The one up hasn't been fully vetted and its live and active. This is crazy!
Exactly it's like they are trying to copy the auto industry and develop a phone "lease" program. I love the thought of early upgrades (R.I.P. Gold member program) however I was told that you have to pay the remaining payments before you can upgrade to your next phone. Would love for this to be wrong but need someone to find some actual proof from the sprint either way.
dallastx said:
That doesn't make sense from what they told you. How is it a one up program if i don't get a device each yr. The limited time yes is for 0 down but you have to be able to get a new device in a yr to call it One Up. Otherwise I would just pay $350 for device up front and get another device in 2 yrs vs paying full price. From what i heard you don't own the device and you are turning it back in, hence the reason you are not paying full price and allowed to upgrade in a yr.
Sprint is really going down hill with the softbank merger. Confusing everyone even their employees.
We have had one statement from Sprint only saying it will be release Oct 4th. No promotion or anything. The one up hasn't been fully vetted and its live and active. This is crazy!
Click to expand...
Click to collapse
bds369 said:
Yes you are eligible that is true but you are still due 24 months payments, meaning if you have remaining balance on your phone you have to pay that! If I'm wrong someone show me some official documentation because I can't find it.
Click to expand...
Click to collapse
That would be the same as current plans...If i wanted to upgrade to a new phone from Note 2 in less then a yr i just pay the early termination. After a yr on contract the termination would be less then $200. So if i paid $300 to get the device and $200 to cancel contract that's only $500. Still $200- $300 shy of original price. As this wouldn't make any sense i am sure One Up has to be cheaper in the fact of getting a new device each yr.
bds369 said:
Yes you are eligible that is true but you are still due 24 months payments, meaning if you have remaining balance on your phone you have to pay that! If I'm wrong someone show me some official documentation because I can't find it.
Click to expand...
Click to collapse
I just now called customer care and asked them. I explained to the rep (Kelly) what I was planning and asked about the remaining 12 months of payment if I One Uped again in 12 months. Kelly put me on hold while she looked into it and she came back and said that after 12 months of payment I could do the one up again. I asked again to clarify that they remaining 12 months of payments went away and she said yes as long as you turn in the phone.
richmc73 said:
I just now called customer care and asked them. I explained to the rep (Kelly) what I was planning and asked about the remaining 12 months of payment if I One Uped again in 12 months. Kelly put me on hold while she looked into it and she came back and said that after 12 months of payment I could do the one up again. I asked again to clarify that they remaining 12 months of payments went away and she said yes as long as you turn in the phone.
Click to expand...
Click to collapse
Yea that's what i figured. That's the only way this plan could work lol. Im still upset that sprint has not made a bigger effort to explain this. Its like they don't want anyone to know they are doing 0 down. Maybe after 0 down ends they will start advertising.
richmc73 said:
I am doing the One Up on Friday to go from Note 2 to the Note 3. You have to pay sales tax on the full retail price of the phone up front then you start your monthly payments. After 12 months you can use the One Up again on that line to get another new phone. This way actually saves me money. If the price is $699.99 then I will be paying about $58 on tax and then right at $30 per month. So one year of payments would be $350 then I could start all over again with the Note 4. Since I usually buy a phone at full price when I am in the middle of a 24 month contract, the One Up program is going to end up being cheaper for me.
Click to expand...
Click to collapse
Don't forget the $15 per month discount that you get off your bill for as long as your in the one up program. With that your essentially only paying 15 per month for the phone.
Say if you were to upgrade to the Note 4 at year one, do you own the Note 4 at year 2 after completing 24 payments?
If that is true, One up makes a lot of sense because you could then sell the Note 4 that you upgraded to for more cash at year 2 than a Note 3 you would have had to kept for two years with the standard subsidized route.
Yea, my upgrade isn't until January, they want me to give them my "one" to switch to one up and get the note 3. Eff that. I'll probably just switch to AT&T. They tried to switch me to customer retention but I was on hold a good 15 minutes and I had to go to work . I don't mind giving up the note 3 in 12 months while on the new plan, but I'm not giving them a phone I just paid full price for.
Sent from my HTCONE using XDA Premium 4 mobile app
There is alot of confusion on the one up program but you pay 12 months on a phone and then if u want to upgrade again you have to hand tje phone over and start paying on another. That's hiw tje other 12 payments are gone. It's a cool idea that I'm gonna take advantage of. Plus the 15 off the monthly bill is awesome. So it would only be about 15 extra to get the note 3.
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Rippley05 said:
Yea, my upgrade isn't until January, they want me to give them my "one" to switch to one up and get the note 3. Eff that. I'll probably just switch to AT&T. They tried to switch me to customer retention but I was on hold a good 15 minutes and I had to go to work . I don't mind giving up the note 3 in 12 months while on the new plan, but I'm not giving them a phone I just paid full price for.
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I'm in a similar situation. I pre-ordered the Evo LTE, so I can't do a standard upgrade until 1-1-14. Shortly after receiving my pre-ordered black Evo LTE, Sprint announced the white Evo LTE and I bought it at retail. Around May of this year I bought a Note 2 at retail. Even though I'm still in contract, the active device on my line is not what I bought at contract price. After talking with 3 reps at 611 and 2 reps at 2 different local stores, I was getting mixed responses about whether or not I'd have to trade in a phone to start the One Up program. I finally called 611 again and asked a rep then had her verify it with her manager. She told me that I do NOT have to trade in any phone to start the One Up program since my active device wasn't purchased at contract price and because it had been over a year. I had her put notes on my account saying that I do NOT have to trade in a phone to get the Note 3 Friday morning and begin the One Up program! I still have my black Evo LTE and white Evo LTE, so I'm going to take my black LTE with me just to be safe in case they do require me to trade it in. I could sell it on ebay for $150-200, but to me it would be worth paying that to upgrade early during the Note 3 release. Hopefully they'll expect nothing from me except taxes on the Note 3, and I'll be good to go. I can let ya know for sure in just under 8 hours when my local Sprint store opens up. I will be there at 10am when they open to get me a white Note 3!!! Hoping that all goes smoothly!!
SwiftKey'ed from my White Note 2 via XDA Premium HD
stanglifemike said:
I'm in a similar situation. I pre-ordered the Evo LTE, so I can't do a standard upgrade until 1-1-14. Shortly after receiving my pre-ordered black Evo LTE, Sprint announced the white Evo LTE and I bought it at retail. Around May of this year I bought a Note 2 at retail. Even though I'm still in contract, the active device on my line is not what I bought at contract price. After talking with 3 reps at 611 and 2 reps at 2 different local stores, I was getting mixed responses about whether or not I'd have to trade in a phone to start the One Up program. I finally called 611 again and asked a rep then had her verify it with her manager. She told me that I do NOT have to trade in any phone to start the One Up program since my active device wasn't purchased at contract price and because it had been over a year. I had her put notes on my account saying that I do NOT have to trade in a phone to get the Note 3 Friday morning and begin the One Up program! I still have my black Evo LTE and white Evo LTE, so I'm going to take my black LTE with me just to be safe in case they do require me to trade it in. I could sell it on ebay for $150-200, but to me it would be worth paying that to upgrade early during the Note 3 release. Hopefully they'll expect nothing from me except taxes on the Note 3, and I'll be good to go. I can let ya know for sure in just under 8 hours when my local Sprint store opens up. I will be there at 10am when they open to get me a white Note 3!!! Hoping that all goes smoothly!!
SwiftKey'ed from my White Note 2 via XDA Premium HD
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I'm either gonna convince them to let me start the program without trading in my "One" or I'm gonna go give At&t a try for a while. I've been on the fence about leaving anyway, I'm ready for 4g. Sprint is not only making me pay 50$ than anyone for the Note, and now they want my phone that I didn't even get from them? Heck no
Rippley05 said:
I'm either gonna convince them to let me start the program without trading in my "One" or I'm gonna go give At&t a try for a while. I've been on the fence about leaving anyway, I'm ready for 4g. Sprint is not only making me pay 50$ than anyone for the Note, and now they want my phone that I didn't even get from them? Heck no
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It can be almost any phone. Upgraded to the s3 when it came out for my original upgrade. Switched to note 2 midway through contract. Upgrade I was scheduled for was feb 2014. Activated my old evo and turned that in for the note 3 this morning.
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Be prepared to wait if you're getting the Note 3 on the One Up program! I was the only customer in the store and had to wait 1.5 hours for them to finally get it to go through for me! They even called Sprint and confirmed that everyone is having problems with it this morning. They told me that no over else has got it to work yet, but I was willing to wait all day, lol. Just be patient though, they eventually got it for me!!
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I chose not to do 1up cause you had to switch to the unlimited plan and I am not interested in that . But I got mine from wirefly fur $250 no tax no activation fee so I am happy
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Anyone know if we are still eligible for the $200 credit for upgrading even if we're in an old plan that gives us discounted pricing? Last time around for the Note edge wasn't required. I've gotten conflicting answers from chat.
mzahiri said:
Anyone know if we are still eligible for the $200 credit for upgrading even if we're in an old plan that gives us discounted pricing? Last time around for the Note edge wasn't required. I've gotten conflicting answers from chat.
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I heard you have to sign a new two year agreement or add a new line.
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That's what I've heard too. Upgraded a line and in the past its counted. Here goes nothing.
They are offering a 200 bill credit or VZW gift card if you trade in any working smartphone. We had to trade in our phones to upgrade because they were under an edge agreement and were not completely paid off. They only give you the credit if you trade in a working paid for smartphone.
Sweet! Thanks for the helpful information.
Also won't work if you are trying to pay full list in order to keep your Unlimited, as I certainly want to. I was told you have to go with one of the new plans at a Verizon store, but who knows how truthful or knowledgeable the rep was
Pulled an original Verizon Droid out of the drawer for a tasty 200 credit today!
My girlfriend and I just switched to Verizon with this deal. From what the rep. said, it's ending on the 31st. At least here on the east coast. Figured I'd throw that in.
The promotion I am talking about is good until Sept 20th according to the rep I spoke to.
neyenlives said:
The promotion I am talking about is good until Sept 20th according to the rep I spoke to.
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The rep you spoke to was probably trying to close a deal quickly. Deal is still up on their website as well. Also, Best Buy is also offering a similar $200 offer with their one gift card when you trade in a phone, plus you get a free wireless charger. (You can use that gift card towards the phone as well.)
I usually get my phones from Best Buy because if you end up not liking the phone for some reason, there's no restocking fee if you return within the 13 days they give you.
We turned in an old Droid X and a Droid Incredible the other day and got 400 instant bill credit. Man that was sweet.
Just got mine today and they still had the deal. Although, because of some system issues, it went towards my bill and not the down payment
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It should of when to the down payment, the only thing the trade in shouldn't of paid was the taxes. I was in verizon getting my phone and they tried to pull this on me, and three others while on the store. I went to the GM and asked why they were all making the same mistake, cause it was the exact same mistake (miss quoting the final price, saying they can't return the trade ins and they will put it on the bill) I asked if they were being trained this way, since it was scamming the customer. He got angry and said, I just follow orders and walked off. Vzw Corp is having agents screw this up on purpose, don't stand for it.
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I sold my old one swappa and got more money and applied it toward the edge+