Related
AT&T is screwing us again! There doubling the upgrade fee this Sunday from $18 to $36!! It's changing a week before the galaxy note is being released. Thanks again AT&T!
Sent from my Apple Newton MessagePad 2100
Orange_furball said:
AT&T is screwing us again! There doubling the upgrade fee this Sunday from $18 to $36!! It's changing a week before the galaxy note is being released. Thanks again AT&T!
Sent from my Apple Newton MessagePad 2100
Click to expand...
Click to collapse
I've been off all week, but this will be an interesting change to go back to work with on Monday. I just saw it on Engadget...
Well one thing I will say is preorder the Galaxy Note before sunday, the upgrade is processed immediately thus your fee with only be $18 if you upgrade today or tomorrow before the change on Sunday. This applies to at&t upgrades only, I am not sure how third party upgrades process such as Best Buy, etc...
- Dan
I went into the store and preordered mine and they told me that I made it just before the upgrade fee increase. Then they waived it.
I reserved my note @ Best Buy. They have not charged the upgrade fee, so well see. I'm sure AT&T will waive it, though. They are usually good about stuff like that...
Sent from my Dell Streak using Tapatalk
I just pre ordered mine at Best Buy and they told me $18
I guess I better call
MB860
This upgrade fee should only apply if you order directly from at&t in some manner?
But if you order from 3rd party group like Amazon, Costco, etc.... we should be safe from this bs?
Aerials said:
This upgrade fee should only apply if you order directly from at&t in some manner?
But if you order from 3rd party group like Amazon, Costco, etc.... we should be safe from this bs?
Click to expand...
Click to collapse
I believe you are still charged the upgrade fee. You just don't see it because it appears on your next bill.
Tell me if I'm wrong though.
Some 3rd party retailer can wavie the upgrade fee but usually they will say so up front. AT&T still charges the fee but those retailers give you money back.
My Perimer account has been showing up with $36 upgrade fee for a year now. And also consistently shows new phone releases $100 more than non-primer acccounts or stores.
So, AT&T is simply leveling the field for all customers. Sooner or later, your new phone will be $100 more (so GS2 will be $299 and Note will be $399) as well if this trend continues.
AT&T will always try to nickel and dime you with some ridiculous charges. You just have to know how to call and complain about the charges and they will drop it for you. Every time they tried to charge me those ridiculous fees I called and complained and got it waved.
deeken said:
AT&T will always try to nickel and dime you with some ridiculous charges. You just have to know how to call and complain about the charges and they will drop it for you. Every time they tried to charge me those ridiculous fees I called and complained and got it waved.
Click to expand...
Click to collapse
Agreed. It is like this with Comcast, too. If you have shown loyalty as a long time customer and tell them you are dissatisfied, charges like this are easily negotiable.
I used to be a long time loyal customer . . . had a corporate account over 10 years old predating the cingular merger. Then I went and got married. Trying to get the frickers to add my wife to my account was like I was like talking to a brick wall... it took three days of being on the phone over eight hours (that's 24 hours total, mind you, not 8 hours spread over three days) and the only solution they ever found was to cancel my current account and create a new one from scrap. So now I'm only a 2 year customer instead of a 10+ year corporate customer. Grrrrr.
jpeg42 said:
Agreed. It is like this with Comcast, too. If you have shown loyalty as a long time customer and tell them you are dissatisfied, charges like this are easily negotiable.
Click to expand...
Click to collapse
Yes Comcast Is exactly like that. I have had Adelphia cable and Comcast tool them over years ago. They jacked up the prices around two years ago. My dad called and complained. Said he would was going to Go to direct tv. They gave us an he upgrade, free DVR upgrade, top of the line Internet, free phone, and another he box for 1/2 the price per month. With that all added to our other stuff we only pay around $150 a month.
AT&T on the hand has never done anything like that for us. We have been with them when they were still Cingular. In fact my mom just get her Cingular sim card replaced with her 3G one fort her iPhone. They don't do crap for us. We pay close to $300 a month (and this month more that $300, do the new fee) and it continually rises because of these new data plans. I was in the market for a new network this time around, but they all suck. I have never been throttled, never went over my limit, my mom pays for the 2gb data plans on all of our accounts, and combined we use about 2.7gb per month. (thats 1.5 for me, 1.1 for my sister and .1 for my mom.)
My only other option was Verizon and the galaxy nexus but I chose the note and AT&T.
I hope I don't have to regret it.
Sent from my Apple Newton MessagePad 2100
Upgrade fee is something that ATT CSR can easily remove for you. You just have to call and be friendly with them. I haven't yet to have any issue convincing them that upgrade fee is unreasonable (knock on wood). So the least you can try is reduce it to $18 if you get charged $36 by telling CSR that you preordered before the price increase date. I would first try to get the whole thing removed via 611.
Just received $150.00 credit on bill. My GNOTE was an initial early preorder/upgraded contract.
Premiere Business Acct
The goal here is to NOT have agents run around looking for answers on how to go about. YOUR CHANCES ARE 10X BETTER if you request nicely to even accept a credit on your acct for a $150.00
Reason Being; Agents mostly have the power to do that instanty.
Also marks an easy, instant customer satisfaction score call.
STEER them to ATG&T.com
Let them know the phone is offerred for 50% off. Its tyhe first phone featured clearly on the sales page.
You will get a run around. I was transferred about 4x.
Until one agent said no prob.
Good Luck!
Where is the link to this page?
Did you call Premier or Business Care (611)?
Yes ..I contacted Premeir as they are the ones who ordered the phone for me.
Throw that option out foremost when speaking to an agent; about credit your bill.
Make it light & easy for them. You will indeed get it done along the line somewhere.
Premier DEFINETLY has all the power to instanly issue an immediate credit!
How we know if we premier?
Sent from my SAMSUNG-SGH-I717 using xda premium
Awesome to hear you're getting this on an upgrade. What is the link again to the page I ought to steer them to?
LiquidArrogance said:
Awesome to hear you're getting this on an upgrade. What is the link again to the page I ought to steer them to?
Click to expand...
Click to collapse
http://www.att.com/shop/wireless/de...are&siteId=dZCX6Je2w8Q-sBG3oO9zQ5oOdYyuLQ44IA
Discounted price shows up after you 'add to cart'
I just did the same, my upgrade was pre ordered through Premier online on 2/5/12.
Called 611, told them about my recent purchase and obvious disappointment in the rapid price drop of my new device - and that I'd like a credit to reflect the difference. They asked what I paid, how much it's selling for on AT&T.com and proceeded to issue a "one time only exception" credit to my account. Done deal, had to be on silent hold for a bit and the CSR confirmed the credit was applied to my account...$155 positive credit on my account since they were nice enough to credit me the tax =P
All worth it for a $150 Galaxy Note!
This does not apply to upgrades they said, it is only if you added a line or opened a new line. I guess being a loyal customer for so many years means nothing if you are not new business.
help! quickly!
I'm trying to get a 150 credit, but theyre saying that since i bought it in the store, i would have to return it to the best buy and then go online and buy it at the discounted price.
im telling them that i ported my number over from sprint and what would i do with my number if i brought the phone back but shes saying that theres nothing she can do!!!....
im asking for a superviser.. can somone help..
I too got the $150 credit but in a different way. I upgraded and have a premier acct.
I did not call but rather went to the local ATT store. I had my original G-Note invoice and a copy of the ATT checkout shopping cart showing the 50% discount on a new order for a G-Note. I indicated that this wasn't right after less than 1 week and that I really didn't want the hassle of returning the phone and ordering a replacement at the discounted price.
I was very nice throughout and even commiserated with the woman helping me because she was shuttled around to 4 different parties within the internal ATT web order service center over a 20 minute period.
Eventually she just got her manager who explained to me that they were not going to be able to get it resolved with the on-line folks and simply issued my account a $150 credit.
joenuts83 said:
This does not apply to upgrades they said, it is only if you added a line or opened a new line. I guess being a loyal customer for so many years means nothing if you are not new business.
Click to expand...
Click to collapse
That's what I'm worried is going to happen if I try
I got a $75 credit for not getting my Note on time. I will stay happy with that and not get greedy. $225 for the Galaxy Note is still a great deal, seeing as I paid $249 for my SkyRocket.
But good luck to those who try getting this credit
I'm ordering mine today, this wont work for regular upgrade right?
Sent from my SAMSUNG-SGH-I997 using Tapatalk
I just called att the second time today and WOW! $250 credit from my sky rocket and note! Although the rep said it needs to be approved since it was a big credit refund and takes about 4-5 business days before it reflects my account. Hopefully I will get my refund back. Btw, premiere account here also, both phones are upgrade.
ukic said:
I just called att the second time today and WOW! $250 credit from my sky rocket and note! Although the rep said it needs to be approved since it was a big credit refund and takes about 4-5 business days before it reflects my account. Hopefully I will get my refund back. Btw, premiere account here also, both phones are upgrade.
Click to expand...
Click to collapse
Wonder what I could get for my infuse...$50
Sent from my SAMSUNG-SGH-I997 using Tapatalk
Simple and painless $150.00 credit!
Wow this worked for me right away without hiccups. Around a 10 minute phone call with ATT CSR (nice lady). I just told her that I purchased the Note 2-days ago for 299.99 and today I've seen the 50% promo that drops the price to 149.99, and If if I can receive a credit for the difference. She said "please hold on sir", came back and advised me that she can issue a one-time credit for 150.00 back to my account with no questions asked and without confirming I had actually purchased the Note, at all! I actually purchased through AmazonWireless (they refused any price matching or adjustments unless the price drops on their site in the near future).
I was not being stern or sounding angry. Just professional.
I am premier and the phone was an upgrade through Amazon Wireless @$249.95
I dialed 611 and got connected to Enterprise CSR without any transfer to other CSR's!
Thanks to OP for this advise! And am happy with my SGN (ceramic white) for $100 plus 2-year extended contract of course and additional 181 day EFT @Amazon Wireless
E-mail notification:
"Thank you for choosing AT&T for your business wireless needs!
This email is a follow-up to our conversation earlier today; below is a summary of our discussion:
Your request for the following adjustment(s) have been applied to your account:
Date Applied: 02/23/2012
Credit Amount: $150.00
Note: It may take 1-2 billing cycles to appear on an invoice.
Use one of the following self-service options to view your account balance or make a payment:
- Log into your myAT&T account at wireless.att.com
- Dial *BAL (*225) for Balance Inquires
- Dial *PAY (*729) to Make a Payment
If you have further questions about your AT&T business needs, please refer to wireless.att.com or by calling us at 1-800-331-0500.
Sincerely,
Susana G.
AT&T Business Solutions Customer Care
1-800-331-0500"
Woot!
Thanks for letting us know about this. I just called and had an 11 min conversation with a csr, I was pleasant and 'because I was a long time customer, I can get this credit as a one time exception.'
I guess it doesn't hurt to just try.
Sent from my SAMSUNG-SGH-I717 using xda premium
I called 611 the other day to see if they could match a different 50% offer that was found online...they quickly said no because it was a promo for add a line or new customers. Quick history lesson, i bought an infuse last year under upgrade, its been replaced 5 times. I got real fed up and told them I'd cancel unless they replaced it with a different device, they said they could not do that but they would however allow my 2nd line to upgrade some 8 months early. I called 611 a few days ago to get everything in order when they told me because of my situation i need to upgrade that line directly thru them which meant i couldnt purchace at my local retail store (drag) so today i called 611 to place my order and i referenced this new 50% deal, he said i most likely wouldn't qualify...i said whatever that's fine. As we were about to close the deal over the phone he told me that he can't process the upgrade cuz his system is under maintenance and to call back tomorrow. I called back in 5 minutes and started over. I again mentioned the promo than they transferred me to premier. The lady had no problem giving me the 50% off plus free priority shipping plus free activation. Had i ordered yesterday or even earlier today when the first dude had system problems i would have paid 299+15 shipping and 30 activation fee, i ended up paying $157 all said in done. Pretty nice savings if you ask me. :thumbup:
Sent from my SAMSUNG-SGH-I897 using Tapatalk
Booya, third time was the charm. Used the script from a few posts ago. Credited back $150ish, will show up in 1-2 billing cycles.
Sent from my SAMSUNG-SGH-I717 using XDA App
Is this applicable if there is already an exisiting FAMILY plan, then you add a NEW contract/number to that family plan?
I was charged $299 at bestbuy but I can still return/cancel the plan, then buy it on AT&T again then get 50% off.
Anyone?
It's $299 - $100 Walmart E-Giftcard = $199! Great for those for a new account.
Linky: http://wireless.walmart.com/eCommerce/SpecialOffer.aspx?cid=36575_f288944bf50047879ddee43a18be2111
I've already read people on the Slickdeals forum for those wanting to upgrade, they just called customer service to order the phone.
Thank you! Saw this on SD and was looking for the link to it. Do you know how I would apply my company discount if I was to buy via Walmart.com? Also, any chance Walmart would waive activation fee?
jinwu57 said:
Thank you! Saw this on SD and was looking for the link to it. Do you know how I would apply my company discount if I was to buy via Walmart.com? Also, any chance Walmart would waive activation fee?
Click to expand...
Click to collapse
You can always call Verizon customer service to apply your company discount. If your company discount includes waiving of the activation fee, they normally remove that as well. It can all be done after the fact. That's how I've handle my previous new accounts before with different carriers so I would think they would do the same. I don't think you can get Walmart to waive it but you can always try by calling their customer service number.
Just pre-ordered...thanks! :good:
Thanks. I just canceled my Verizon order and did this. BTW you can't keep your unlimited data just by checking the keep existing data option, it messes up the order and then you have to call them and chose one of the other data options. I thought it'd be worth a try though.
It says it applies to upgrades as well, but it also says "ships when available". I have a $50 credit at Verizon so I might just get it there so I know I don't have to wait several weeks.
Also, people should note that it is an eGift card, so you won't be able to use it in stores on groceries etc.
Is this just a today thing, available through cyber monday or likely throughout the holiday season?
It's a limited time thing, but you don't get the card until you are out if the 14 day exchange period. The guy I ordered from said they already have the Verizon Note 2s in their warehouse, and are waiting for launch to send them.
Sent from my DROIDX using Tapatalk 2
Again, is limited time today? For a variety of reasons, I would rather buy on monday (I need to decide whether to upgrade or buy outright to keep unlimited data), but would do it now if the offer expires today.
empiremaster23 said:
Again, is limited time today? For a variety of reasons, I would rather buy on monday (I need to decide whether to upgrade or buy outright to keep unlimited data), but would do it now if the offer expires today.
Click to expand...
Click to collapse
I THINK a local store also had $100 gift cards with a bunch of in stock phones (including GS3) until December 1st. That doesn't mean the online site will keep this deal until then though...
You could call or email them. I'm sure they'll tell you if it's ending soon so you feel rushed to buy from them.
The $100 promotion runs until December 1st.
http://wireless.walmart.com/additionalDetailsDisplay.aspx?AdditionalDetailsID=8214
I have a $100 walmart GC so this is a perfect combo for me.
Does this one come with a sim card? I don't have my own yet and I know Verizon gives you one for free when you preorder from them.
I called my local wal-mart and they had no idea of the promotion. Can someone else call their local wal-mart and see if they know anything about this as well?
Plus it isn't really like we are getting the N2 for 199.99. It should say 299.99 + $100 eGift card.
EDIT: There is a commercial for this on the TV. I called back my local wal-mart and they said they have the same offer and that the associate I talked to earlier must've been in electronics and not in their mobile dept.
This may be an issue for some...
I was all set to jump on this deal and then read some of the terms and conditions. For those of you who are looking to upgrade another line and then move the phone over to your line in order to keep your unlimited data, you could potentially trigger a fee of up to $400 by doing so. Please see the bolded text.
Instant Savings Discounts
By accepting this Instant Savings Discount, you agree to repay $200 of this discount ($400 for smartphones, tablets, and netbooks) and authorize us to charge your credit card in repayment of this amount if, you signed up for a 2 year agreement and during the 181 days after your new equipment is activated, Verizon Wireless notifies us that the services you purchased have been suspended, disconnected, or deactivated, or if you return your purchase outside of the return and exchange provisions of our Satisfaction Guarantee.
Other than you simply deactivating a line we've activated, Verizon Wireless could notify us that you deactivated if:
You fail to pay Verizon Wireless in accordance with their terms and conditions
You transfer equipment we activate on one line to another Verizon Wireless line, even within the same account
You activate this equipment on a new line of service on Verizon Wireless and use it to replace an existing Verizon Wireless line by deactivating the existing line.
I'm guessing this won't be a problem if you transfer an eligible upgrade over to another line, since by doing such a transfer, it now ties the line that is taking the upgrade to the new data terms (e.g. removes grandfathered unlimited data). However, this is different than trying to circumvent the system and keep your unlimited data.
My fear is that this trigger doesn't happen within the 14 return period and then you are stuck with a phone on a different line than what you originally wanted.
My fear is what happens when I sell the Note2 for a different phone in 6 months. Am I going to get a $400 charge?
Sent from my Nexus 10 using Tapatalk 2
miiike said:
My fear is what happens when I sell the Note2 for a different phone in 6 months. Am I going to get a $400 charge?
Sent from my Nexus 10 using Tapatalk 2
Click to expand...
Click to collapse
As long as you have kept the phone for a minimum of 181 days (approx. 6 months) you should be fine. As that is the trigger for the Instant Savings.
I decided to bite bullet by cancelling my Verizon pre-order and going for this deal, but once I ordered it they told me it was out of stock. Now I have to wait for some unknown time to even find out when my phone will be shipped. Unbelievable. I know I'm getting a $100 gift card, but it's not like Wal-Mart is the sorta place I would want to shop (with the way they treat their employees and whatnot). Eh, it's just a phone, I'll get over this. I'm just a bit irked right now.
Yes, I followed up on this since someone else in my family is interested in the N2. I am forced to buy one at VZW because I need to deactivate it and swap-lines. However, my sister does not... so I called in Wal-Mart and ordered through them since she does not really care when she gets it. The deal is this, the eGift card works both in real life and online per the rep. If you want to use these gift cards somewhere else, buy a visa gift card. They charge a fee, but pretty much you can move it elsewhere. The other issue is VZW allows you to get $50 off without activation fees (with some haggling, I've had no luck with this, but other members have) so $30 saved too. So essentially if you are up for the $50 off at vzw, you can save a whopping $20 by going to Wal-Mart. According to the rep i've talked to, they have no idea when they will ship out the phone. The phone, according to them, is in very high demand. They are awaiting stock still and have no clue when it will be shipped out from their warehouse.
On another note, I was looking at their insurance plans for phones. No deduct, covers stolen, water damage, etc... for $60 bucks for two years. Seems way better than VZW, which has a $150 deduct, and BB, which doesn't cover stolen devices.
Anyone deal with their insurance at Wal-Mart? Seems sweet, since they are such a big company they rarely fight with customers in terms of returns... so I assume this should be the least amount of hassle in covering the device?
EDIT:
here is the funny part too. you don't get the gift card right away. she said as late as feb 2013 you will get a code for it.
kimdoocheol said:
Yes, I followed up on this since someone else in my family is interested in the N2. I am forced to buy one at VZW because I need to deactivate it and swap-lines. However, my sister does not... so I called in Wal-Mart and ordered through them since she does not really care when she gets it. The deal is this, the eGift card works both in real life and online per the rep. If you want to use these gift cards somewhere else, buy a visa gift card. They charge a fee, but pretty much you can move it elsewhere. The other issue is VZW allows you to get $50 off without activation fees (with some haggling, I've had no luck with this, but other members have) so $30 saved too. So essentially if you are up for the $50 off at vzw, you can save a whopping $20 by going to Wal-Mart. According to the rep i've talked to, they have no idea when they will ship out the phone. The phone, according to them, is in very high demand. They are awaiting stock still and have no clue when it will be shipped out from their warehouse.
On another note, I was looking at their insurance plans for phones. No deduct, covers stolen, water damage, etc... for $60 bucks for two years. Seems way better than VZW, which has a $150 deduct, and BB, which doesn't cover stolen devices.
Anyone deal with their insurance at Wal-Mart? Seems sweet, since they are such a big company they rarely fight with customers in terms of returns... so I assume this should be the least amount of hassle in covering the device?
EDIT:
here is the funny part too. you don't get the gift card right away. she said as late as feb 2013 you will get a code for it.
Click to expand...
Click to collapse
Where do you see insurance plans for contract phones? I can only find them for non-contract and pre-paid phones. Do you have a link?
dawei213 said:
Where do you see insurance plans for contract phones? I can only find them for non-contract and pre-paid phones. Do you have a link?
Click to expand...
Click to collapse
Damn, I didn't even see that. I just read the link to the side that said accidental protection and skipped to the coverage
http://www.walmart.com/catalog/product.do?product_id=21556885
After failing at convincing myself not to get one, since I already own a Note 10.1, I headed to a local Verizon brick and mortar ready to pay full price to retain unlimited data. Upon arriving found...
They have it in stock. Check.
They have it in grey. Check.
I asked to pay full price and that's when things went sour. He pulled up my mobile # then proceeded with the upselling trying to get me to add a line, up my plan, change my plan saying that it won't affect my unlimited data when I know it's a lie then when he couldn't get his way he said he couldn't sell me one even for full price.
Learned my lesson. Dropped by Best Buy with a different approach since they're all obviously giving priority to new contract and contract extension. When it was my turn I said I wanted to buy one full price as a gift and the recipient would come in to choose plan and activate. It rung up $799 but had them price match to Verizon for $699. A kind gentleman here posted a receipt for $670 so will use that for price adjustment towards accessories.
Awesome phone and well worth the effort. Another BB salesperson and a customer noticed I was buying it and complemented it as they bought it too.
It's because by buying the phone outright they don't make commission off of it. Also by buying the phone out of contract, it's one less phone to sell to someone who is planning on upgrading or signing a new contract. Cheers to you though, it's an awesome phone.
I bet if you would have called customer service they would have forced them to do it.
The 1-800 line has over riding power over ANYTHING they say in the store if your account is noted.
You can buy at full retail online and over the phone(I did) and to VZW Coportate offices a sale is a sale.
I work for a Verizon store and can confirm that adding a line will keep your data. What I do is swap the new phone to the number you want and scan an ESN of a crappy feature phone change the last 2 numbers of the ESN and that way you won't get billed for the data on your added line. Works like a charm and I get commission you get your new phone and its a win win.
Sent from my Galaxy Nexus using Tapatalk 2
I had a similar experience when I picked it up on the 29th when the store first opened. They tried telling me that they could not sell the phone for full price on launch day. The salesman then tried calling the manager to check, but was not able to get hold of him. Luckily another associate said that the store was allowed to sell one phone at full price... which happened to be me as I was waiting for them to open.
Wyatt W.
I bought my gray Note II from a brick and mortar VZ store for full price an hour after they came in with no problem.
From what I understand the policy is that it's up to the store manager's discretion whether or not they wish to sell you a phone at full retail or not.
It's not so much a matter of commission I don't believe, as they do earn some commission on even full retail sold phones, but the thing is it looks a lot better for the store to get a new customer or upgrade an old one, than it is to sell a phone out right. And selling that phone removes inventory that could go to a potential upgrade/new customer.
sorry i am new.
why not add a line and then pay 350 to terminate it? will it hurt your credit or something?
I just had a bought the phone in store for my fiancé using an upgrade on my unlimited line. Didn't affect my unlimited at all. Just have to get a rep that knows how to do it
Sent from my SCH-I535 using Xparent ICS Tapatalk 2
jiwengang said:
sorry i am new.
why not add a line and then pay 350 to terminate it? will it hurt your credit or something?
Click to expand...
Click to collapse
Think Verizon charges u another ETF which all comes out to $15 less then buying the phone at full retail ($700) but easier and less of a headache just buying at retail (there is some kind of loop with a dummy line on your account but not everyone has one)
Whatever the Verizon store policy is, it must be manager discretion or it's not followed consistantly.
I called the closest store to verify they had a gray Note 2 in stock and an hour later I was walking out the door with one at full retail with no issues.
I just told the sales guy I wanted to pay full retail to keep my unlimited data, and he said "no problem". I just verified on "My Verizon"...It shows my new phone and my unlimited data is still intact.
BTW...LOVE this phone! Coming from a rooted DX, running CM7...This phone is 'da bomb'!
I got mine full cost, no issues. Wish I had got the gray titanium color though...sigh.
Sent from my SCH-I605 using xda premium
This isn't the first time I've heard this so I was worried when I went in Thursday trying to buy it.
They let me do it, could tell she was reluctant. Now I know why since they don't receive the commission, which is stupid.
Same thing happened to me... I felt the pain of waiting so long for this phone then telling me they couldn't sell me it.
Sent from my SCH-I605 using xda app-developers app
I will only buy phones from best buy because they price matched a launch phone heavily and their 9 dollar a month unlimited warranty is amazing. I bent an iPhone 5 in half they took it back laughing and gave me a new one. Assurion would a charged 100 to swap. So far I'm liking best buys phone insurance and price match on a launch day even
Sent from my SCH-I605 using Tapatalk 2
How do you bend an iphone in half? Lol!
Sent from my SCH-I605 using xda app-developers app
Ran it over with a forklift wheel
Sent from my SCH-I605 using Tapatalk 2
mi7chy said:
After failing at convincing myself not to get one, since I already own a Note 10.1, I headed to a local Verizon brick and mortar ready to pay full price to retain unlimited data. Upon arriving found...
They have it in stock. Check.
They have it in grey. Check.
I asked to pay full price and that's when things went sour. He pulled up my mobile # then proceeded with the upselling trying to get me to add a line, up my plan, change my plan saying that it won't affect my unlimited data when I know it's a lie then when he couldn't get his way he said he couldn't sell me one even for full price.
Learned my lesson. Dropped by Best Buy with a different approach since they're all obviously giving priority to new contract and contract extension. When it was my turn I said I wanted to buy one full price as a gift and the recipient would come in to choose plan and activate. It rung up $799 but had them price match to Verizon for $699. A kind gentleman here posted a receipt for $670 so will use that for price adjustment towards accessories.
Awesome phone and well worth the effort. Another BB salesperson and a customer noticed I was buying it and complemented it as they bought it too.
Click to expand...
Click to collapse
do you have a link to that receipt? i would like to go get my price adjusted also
If it's a corporate store, they have to sell it to you at full retail. Or at least that's what I've been told by Verizon customer service in the past.
Back when the Droid 3 first came out, I went in to buy one at full retail. The rep said they didn't sell phones at full retail in the store, and that I'd have to order one online or over the phone. I asked to speak with the manager, and he told me the same thing - "We can't sell phones at full retail in the store." I said "Yes you can. Either you don't know that you can for some odd reason or you're just making that up." Having purchased phones at full retail from corporate stores before, I promptly called customer service and told them where I was and what was going on. The manager received a call a few minutes later, and I walked out with my new Droid 3 a few minutes later.
Authorized retailers might be a different story, but corporate stores should sell it to you. If they don't, call customer service right then and there.
bulvine420 said:
I work for a Verizon store and can confirm that adding a line will keep your data. What I do is swap the new phone to the number you want and scan an ESN of a crappy feature phone change the last 2 numbers of the ESN and that way you won't get billed for the data on your added line. Works like a charm and I get commission you get your new phone and its a win win.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
This is exactly what I did yesterday at my brick and mortar verizon store. Was going to pay full price to get the phone, but the the salesman stated he could convert my two lines I currently have into a family plan without changing the unlimited data I have and add a new line for $10 a month. He then looked at my account and just used an old ESN from an old non smart phone so I won't get charged data rates on the new phone line. Yes I understand the long run I am paying almost $600 for the phone but it is spread out over the 2 year term. Now I have a line I can use for upgrades in the future if I am not forced to dump my unlimited data. I was very pleased with my salesman yesterday.
Ok, I don't know what happened exactly today, but technically, I got a Note III for free. Somehow. Lemme explain:
I saw the Verizon30 promo code online last week. I called customer care, and asked them to add it to my pre-order. Un-possible they said...
I was able to get customer care to add a credit to my account for $45, then they would credit me another $45 after my 2-week return period ends (to know I'm locked in to my contract)
I then got my upgrade fee waived with another $30 credit to my account, because before they offered me my $90 credit, someone in Telesales said I could get my upgrade fee waived; I took her up on her offer, but with another supervisor.
THEN, I today received my Note III at work. I couldn't open the box, because I ordered the phone in CT, but I ordered it to my job in MA, where they charged tax on the full retail price on the phone. So, I returned the phone in the Fedex box unopened without a restocking fee, and went to corporate to do the return.
I was going to just return the phone, buy a new one and be out.
Then I realized the Verizon30 code was still valid, so I did an order on my laptop in-store, and did an in-store pickup option.
The salesman was processing my order, an error came up, I don't know what was happening.
I was coming in prepared to plop down $299 + CT taxes on the phone. I walked out paying a mere $90!!!
I don't know what the hell happened. I returned the other phone, and the money was being processed to my card already, have the receipt for that. Then, they only charged me $90 for the new one....
I asked them why, they didn't understand it, maybe an error with the promo code or something, but instead of getting $90 off the phone, I payed that amount. They said I shouldn't argue with that price, I agreed, paid and left. Now, I still am getting that $90 credit on my next bill, plus the credit for the upgrade fee I payed in store today. So, technically I paid $7 in tax for the phone at the end of the day, which is nutz. :laugh:
if anyone else can explain what happened, please tell me, otherwise I'm very confused.
I only paid 175$.. don't know how either.
Sent from my SM-N900V using XDA Premium 4 mobile app
I got mine for 80$. I used the Verizon 30 code and they said I wasn't able to buy it for 209 so I had to get 120 in free accessories. So I just went back and returned the accessories
Same here.. I used the code and selected store pickup.. Walked in a hour later expecting to spend ~$250 all said and done... and was happy about it compared to the $350 it was going to be.
I get to the store and after playing a game of musical SIMs to get the Note 3 on my unlimited line, we come to the payment screen and he says $127.. I ask him if he was sure and we look at the break down and my unlimited was untouched and the discount charged me $90 for the phone instead of taking off $90.. Then $30 for the upgrade fee and I walked out with a Note 3 on my unlimited line for $127.
Verizon defiantly has some glitches in their system right now.. Here is to hoping they stand up for their mistakes and dont try and screw us later..
Just as a question, if they sold a phone for $90 on accident, could they then demand us to pay the rest? Or is the phone then legally ours?
Oh cool guys. I only paid $750 for mine. Lol
Sent from my SM-N900V using Tapatalk 2
So with this "glitch", is this ordering online and doing an in-store pickup, or is this being done at BestBuy? How did you do it? I want to see if I can do the same.
razortaz18 said:
Oh cool guys. I only paid $750 for mine. Lol
Sent from my SM-N900V using Tapatalk 2
Click to expand...
Click to collapse
me too haha
I also only paid 90 bucks. instead of charging me 210, they took 210 off the price! im so glad i wasnt the only one who did VERIZON30 and in-store pickup, now i dont feel as guilty :silly:
Wow, this thread is incredible. I was going to wait to get my Note 3 until root was available at least. I think I'll be kicking myself if I don't jump on this deal today. Thanks for the info, guys.
I believe it has to do with the VERIZON30 code and selecting In-Store Pickup. For some reason a lot of people are getting it for $90 when they do a store pickup (at a Verizon location, not Best Buy).
darksidesh007 said:
So with this "glitch", is this ordering online and doing an in-store pickup, or is this being done at BestBuy? How did you do it? I want to see if I can do the same.
Click to expand...
Click to collapse
Mine only gave me the option to pickup at a offical verizon store. Which I didn't like because I really like the guys at the phones plus here better than the official vzw store.
But mine said that my phone was going to be 209 online but only charged me 89.99 once I got into the store.
Sent from my SM-N900V using Tapatalk now Free
swan3609 said:
Mine only gave me the option to pickup at a offical verizon store. Which I didn't like because I really like the guys at the phones plus here better than the official vzw store.
But mine said that my phone was going to be 209 online but only charged me 89.99 once I got into the store.
Sent from my SM-N900V using Tapatalk now Free
Click to expand...
Click to collapse
This is just crazy. I'll be doing this over my Lunch break in about an hour from now. I'll post back to let people know it's still valid. Wish me luck!
What is the exact code for the promo? I'll do this right now
Sent from my SM-N900V using Tapatalk now Free
raichur0xx0rz said:
I believe it has to do with the VERIZON30 code and selecting In-Store Pickup. For some reason a lot of people are getting it for $90 when they do a store pickup (at a Verizon location, not Best Buy).
Click to expand...
Click to collapse
Are you guys upgrading your line? Will this work for those wanting to buy the phone at retail price?
FrostyOrDie said:
What is the exact code for the promo? I'll do this right now
Sent from my SM-N900V using Tapatalk now Free
Click to expand...
Click to collapse
I believe it is VERIZON30 .
---------- Post added at 11:42 AM ---------- Previous post was at 11:41 AM ----------
databaseguy said:
Are you guys upgrading your line? Will this work for those wanting to buy the phone at retail price?
Click to expand...
Click to collapse
I think this is for subsidized pricing only.
How does one get the $30 upgrade fee waived?
equake said:
How does one get the $30 upgrade fee waived?
Click to expand...
Click to collapse
Complain about it to csr at store. I got mine waived. But that was before I heard about this.
Sent from my SM-N900V using Tapatalk now Free
Did you guys have to enter in credit card info online too?
It works!
After reading through this thread at 12:00pm eastern time (I'm in NYC) I decided to pull the trigger and give it a shot. I logged in online and put the order in with the VERIZON30 code. I entered my card number and it showed the total to be ~$260. I got the confirmation e-mail and went to the store where I was able to get the last black Note 3. The rep did the standard stuff with setting up the phone and checking out but he came across an error message. He asked his associate if he had ever seen anything like that before and the other guy shook his head. Unable to figure out what had happened he proceeded with the check out and I was able to pay for the phone for only ~$130 (couldn't convince him to waive the upgrade fee but I can't complain). I'm not sure how much longer it'll be before Verizon catches on but pull the trigger now if you're definitely sure about buying it!
Same here, I only paid 128... when i pick up the phone at the store last night, they want me to sign the bill, it was only $128. I was like really. The employees there was confused too. But they didn't care.
。
swan3609 said:
Same here.. I used the code and selected store pickup.. Walked in a hour later expecting to spend ~$250 all said and done... and was happy about it compared to the $350 it was going to be.
I get to the store and after playing a game of musical SIMs to get the Note 3 on my unlimited line, we come to the payment screen and he says $127.. I ask him if he was sure and we look at the break down and my unlimited was untouched and the discount charged me $90 for the phone instead of taking off $90.. Then $30 for the upgrade fee and I walked out with a Note 3 on my unlimited line for $127.
Verizon defiantly has some glitches in their system right now.. Here is to hoping they stand up for their mistakes and dont try and screw us later..
Just as a question, if they sold a phone for $90 on accident, could they then demand us to pay the rest? Or is the phone then legally ours?
Click to expand...
Click to collapse