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Does anyone else have problems with mobile data dropping frequently?
My thunderbolt and rezound act the same. At work, the signal strength reported in the about phone screen fluctuates between -63 & - 73dbm. Ill lose mobile data countless times daily. If you go to the settings to try and toggle mobile data, it's greyed out and says turning on...
So frustrated with this behavior
Ehh I have this problem to a certain extent with the nexus but its not too bad
brucekr said:
Does anyone else have problems with mobile data dropping frequently?
My thunderbolt and rezound act the same. At work, the signal strength reported in the about phone screen fluctuates between -63 & - 73dbm. Ill lose mobile data countless times daily. If you go to the settings to try and toggle mobile data, it's greyed out and says turning on...
So frustrated with this behavior
Click to expand...
Click to collapse
Verizon probably have a weak signal in your work place.
This happens. Also, LTE is known to stop allowing traffic (at random) and require a turning off/on of Mobile Data (especially when using constant data for long periods of time).
It's annoying.
Different places - happens more than others.
I have also been experiencing issue with Verizon data connections as of late. I have a hard time even locking onto 3G with my Rez. But my other phones no issues, I am now on my 4th Rezound in over a month since having this issue.
Jimi Mack said:
I have also been experiencing issue with Verizon data connections as of late. I have a hard time even locking onto 3G with my Rez. But my other phones no issues, I am now on my 4th Rezound in over a month since having this issue.
Click to expand...
Click to collapse
what other phones gets better signal? just wondering?
I have this same issue... What is the problem? Should I get a new rezound?
Its pointless to have LTE if I cant use it......
Its like when it works it works well, but most of the time, it just sits there the data arrows unlit, when i try to use data..
I powercycle, turn mobile data off and on, and sometimes it works, but most of the time Im stuck to using Wi-Fi...
So why should i pay verizon all this money for Wifi?
Ugh.. Im gonna return this pos.
Damasterjj said:
what other phones gets better signal? just wondering?
Click to expand...
Click to collapse
Compared to my unfortunate experience with 4G devices, any of my other 3G phones hold onto and got better locks on 3G than compared to the past Rezounds. Now the latest rezound finally does get a data lock the prior 4 did not.
I've got no 4g issues. Almost never drops. I'm in southern California.
Sent from my rezound
This issue has been addressed a lot in many forums for the rezound, tbolt, gnex, and pretty much every 4g phone out. For some phones its not that bad. I think its software based cause once I rooted and s-off I've never had it happen to me again. The gnex I think they narrowed down to combination of software and hardware issues. I've been running ice roms since I rooted. I've been through 3 replacements, all did it, all had new Sims all new phones (not refurbished).
Here's a post I followed when it was happening to me. I've done lots of research on this and I truley do think its software based (mostly because Verizon won't admit its their network)
Sent from my ADR6425LVW using Tapatalk 2
It's a network. If you have -65 -75 dbm on 1xrtt that doesn't mean you have the same signal strength on lte. LTE signal is different from 1xrtt or evdo. The reason that you lose date quite often is because the LTE signal is very poor in your location especially if you are indoor. to improve LTE signal wilson electronics has very good amplifier, that calls sleek 4g-v get it. It may improve the signal by 20 dbm.
There is a few threads on this and no resolutions. There is some kinda of problem with the network that Verizon isn't owning up to. There is a bunch of forums posting the problem as well, where the 4g just drops off and then comes back on. Prior to the begining of June if my 4g dropped out it would go to 3g. Now the places I had solid 4g I am getting it on and off every minute or so. I went down to verizon and the girl said she is having problems with her Tbolt. We changed out the sim and she said she could get me a new phone but to me it sounds like the network if so many people across all phones are having problems. I am going to call Verizon probably this weekend or monday cause I am tired of being on 3g all the time and not being able to use the 4g is driving me nuts. Things are so slow. Arg.
brucekr said:
Does anyone else have problems with mobile data dropping frequently?
My thunderbolt and rezound act the same. At work, the signal strength reported in the about phone screen fluctuates between -63 & - 73dbm. Ill lose mobile data countless times daily. If you go to the settings to try and toggle mobile data, it's greyed out and says turning on...
So frustrated with this behavior
Click to expand...
Click to collapse
once in a blue moon my signal bar would drop a couple bars even though its been in the same spot for about 5 minutes. but thats about it.
Im stuck on 1x since last night -_-
Try using *#*#4636#*#* and toggle lte on and off. If you absolutely need lte only set to only allow it. I have a good lte signal at work, but it dies quickly once in the building.
Sent from my ADR6425LVW using Tapatalk 2
Took out sim n put it back in...fixed lol. I use that lte on off app to switch to just lte. Thank you though
No drops for me in the Detroit, MI area.
Sent from my ADR6425LVW using xda app-developers app
Gorilla* said:
I have this same issue... What is the problem? Should I get a new rezound?
Its pointless to have LTE if I cant use it......
Its like when it works it works well, but most of the time, it just sits there the data arrows unlit, when i try to use data..
I powercycle, turn mobile data off and on, and sometimes it works, but most of the time Im stuck to using Wi-Fi...
So why should i pay verizon all this money for Wifi?
Ugh.. Im gonna return this pos.
Click to expand...
Click to collapse
Sent from my ADR6425LVW using xda premium
Damasterjj said:
what other phones gets better signal? just wondering?
Click to expand...
Click to collapse
From all the responses, Galaxy S3 is the best signal people are getting to date. Better than the one xxx and the Motorola Razor Maxx. And HTC and Motorola have been known to have the best reception. Go figure.
I won't have my GS3 until July 9th so I can't say first hand.
Sent from my ADR6425LVW using xda premium
drbveb88 said:
From all the responses, Galaxy S3 is the best signal people are getting to date. Better than the one xxx and the Motorola Razor Maxx. And HTC and Motorola have been known to have the best reception. Go figure.
I won't have my GS3 until July 9th so I can't say first hand.
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
great I just pre order GS3, r u sure its data signal not gps? cause I found a couple of review that says GS3 has better gps than one X thats all I could find.
I really like this phone but want to make sure that the LTE connection issues are able to be fixed with a software update. I hope Sprint isn't BS'ing on this. I have a couple of days to return the phone and want to make sure this is fixable before deciding to keep it.
Anyone know if the Sprint rep who said it's a software issue is telling the truth or BS?
At heart it is a good radio. No reason it shouldn't work as it's supposed to. So, the majority of the issue is software. And it is fixable. Maybe just as good as S3 and iPhone 5 LTE reception?
The big question here is if Sprint will actually fix it this time. Know that there were fixes for LTE in 2 previous ota's. To what extent they worked on it before, idk. Thinking that this time is make or break it.
So, the answer is wait and see. U can get out of contract if LTE doesn't work for u though. It's apart of your service plan. Gonna require persistence on your part to get out after the 14 days is up, but u can do it.
If I were u and needed a good LTE capable phone, I'd go with the S3. Because at this point, it is up in the air if it will receive LTE like it should in the near future.
Correction first update was wifi, second was lte lol
Hope so. Has to be software related since both this and the s3 have the same radio. And, since the airplane mode on/off trick gets it working, I'm lead to believe its software.
Sent from my EVO
celticking said:
Hope so. Has to be software related since both this and the s3 have the same radio. And, since the airplane mode on/off trick gets it working, I'm lead to believe its software.
Sent from my EVO
Click to expand...
Click to collapse
Airplane mode trick???
I really hope they can fix this. I decided to keep the phone after looking at the S3 screen and build quality I just couldn't switch. I really love the screen on this!! It is just as good as my wife's iPhone 5 in color reproduction. The S3 is nice but don't like PenTile as I can notice it and I don't like it when whites have a blue color to it.
The Evo LTE has the same SoC as the S3. If the Evo was having hardware problems with LTE so would the S3, but that is not the case (according to what I have been able to look up). Therefore it can be concluded that the LTE issues are software and not hardware.
docmalc said:
Airplane mode trick???
Click to expand...
Click to collapse
AKA Airplane Mode Dance
If you are in an LTE area and your phone is stuck on 3G, or if your phone is on LTE and it drops back down to 3G, then toggling Airplane Mode ON and back OFF will make the radio scan and re-latch to LTE.
That's the problem with our EVOs, it's an LTE threshold and handoff problem.
I live right on the edge of LTE coverage, so my phone will handoff to 3G because it decides the LTE signal is too weak. The problem is, in my area a "weak" LTE signal is MUCH faster than a strong 3G signal. If I go into my radio options and choose "LTE only" it will hold LTE signal all day long. So the signal is there, albeit weak.
What we need is a software fix that will change our radio's signal threshold so that it will prioritize a weaker LTE signal over 3G.
I'm tired of doing the airplane mode dance. If LTE is available, I want my EVO to latch on and stay on it even if it's weak.
Sent from my EVO
I use to get spotty LTE here in san Antonio so I thought it was the radio. But now I've been getting it pretty consistantly everywhere. So now I'm starting to think its there towers or something
Sent from my EVO using xda premium
mexlos said:
If I go into my radio options and choose "LTE only" it will hold LTE signal all day long.
Sent from my EVO
Click to expand...
Click to collapse
Any way to do this on sense? I've only got lte/cdma and cdma only options
banccalif said:
Any way to do this on sense? I've only got lte/cdma and cdma only options
Click to expand...
Click to collapse
Using a Sense ROM, open your phone dialer and type *#*#4636#*#*
Select "Phone Information" then scroll down to "Preferred Network Type" and that should give you the option you're looking for
Sent from my EVO
Or download the app "network" from playstore. Let's u do the same thing while less obtrusive and gives u more options.
Anthonicia said:
Or download the app "network" from playstore. Let's u do the same thing while less obtrusive and gives u more options.
Click to expand...
Click to collapse
Can you link it? I'm finding various apps named "network" something or another but none with just that solely as the title
The icon changed so I had a bit of trouble finding it but here you go Network app
mexlos said:
Using a Sense ROM, open your phone dialer and type *#*#4636#*#*
Select "Phone Information" then scroll down to "Preferred Network Type" and that should give you the option you're looking for
Sent from my EVO
Click to expand...
Click to collapse
Anthonicia said:
Or download the app "network" from playstore. Let's u do the same thing while less obtrusive and gives u more options.
Click to expand...
Click to collapse
om4 said:
The icon changed so I had a bit of trouble finding it but here you go Network app
Click to expand...
Click to collapse
Thanks guys! Installing app now and have the data code saved for a rainy day as well
Edit : after switching to lte only, I get no data (voice or sms) but im able to run a speed test using 4g. I live in L.A. but I connect to an Albuquerque, New Mexico server I'm not sure what else I'm to do to enable lte only and keep data
It's NOT true for me that switching it to LTE only will keep it connected. I still only keep the connection for about 10 seconds and then it goes back to 3G. My understanding is that option in both *#*#4634#*#* and ##DATA# is "preferred mode." It will drop back to 3G.
And I know for sure that Sprint and HTC have an open ticket on this issue of aquiring and keeping an LTE signal. They will eventually get a fix out for it.
I used the network tool post earlier and set mine to cdma/lte... So I get 4g and voice/text.. no evdo. Which is fine by me because evdo sucks anyway lol.
Works great I now can keep 4g in my house like my gfs gs3 and not switch back to crap-do
Sent from my EVO using xda premium
Someone try the 10/21 build of cm10 from deck.
I'm holding lte and seeing it places I couldn't get it before even when set to lte only.
This has completely corrected the issue for me.
Sent from my EVO using XDA Premium HD app
My town just got 4g and I've noticed that my phone will choose more bars of 3g over less bars of 4g. But id rather have 2 bars of 4g than 4 bars of 3g if you know what I mean. Is there any way to help this? Any apps I can download?
Sent from my ADR6425LVW using xda app-developers app
It doesn't really work that way. 3g and 4g are independent connections that are maintained simultaneously. You're still connected to 3g even when 4g is connected. If you aren't getting 4g, then it simply isn't connecting to it and there really isn't much you can do about it.
gabezermeno said:
My town just got 4g and I've noticed that my phone will choose more bars of 3g over less bars of 4g. But id rather have 2 bars of 4g than 4 bars of 3g if you know what I mean. Is there any way to help this? Any apps I can download?
Sent from my ADR6425LVW using xda app-developers app
Click to expand...
Click to collapse
Since I am on the latest ICS global firmware and a custom ROM, I not sure if if this location is still accurate, but go to settings-call-preferred network. When you get to this you should see a number of options. One is LTE only (4G setting) if that is what you want to do. However, if you do this, then you may not get a data connection if 4G is not available. Also, if you have a weak 4G signal, if will eat up your battery time.
You might try downloading a 4G Toggle program from Play Store. It will take you directly to phone settings. Even though I live in a 4G area, I actually leave my phone in 3G CDMA only mode unless I really need the 4G speed to download something. I get much better battery life.
You could try getting into the hidden phone settings and changing your prefered connection to CDMA, LTE which should disable 3g if i understand it right. That option should also save you a bit of battery life as well if it works.
You should be able to choose lte only from the hidden menu
Sent from my ADR6425LVW using xda app-developers app
I was wondering if anyone can confirm if there is a way to disable LTE? I just came from the OG Razr and I was able to use the app "Phone Info" to toggle the LTE and CDMA radios. Is this app specific to Moto devices and will it work with the Samsung Radio? Or is there a better way to turn off LTE?
I'm in a non LTE area at work and want a way to keep it from searching for LTE and draining my battery. Thanks!
Edit: I guess my question is, can someone in a LTE area confirm that it is in fact working? Not being in a LTE area, I do not know how to confirm that the radio is being shut off. Thanks!
toprunner2786 said:
I was wondering if anyone can confirm if there is a way to disable LTE? I just came from the OG Razr and I was able to use the app "Phone Info" to toggle the LTE and CDMA radios. Is this app specific to Moto devices and will it work with the Samsung Radio? Or is there a better way to turn off LTE?
I'm in a non LTE area at work and want a way to keep it from searching for LTE and draining my battery. Thanks!
Click to expand...
Click to collapse
It should work...I know it didnt play nice on some of the gs3 roms. Try it and report back.
I'm in LTE coverage and I've disabled LTE with the Phone Info app. Worked like a charm.
Yep, use the Phone Info app from the Play Store. Once installed, open it up and select "Device information." Scroll down a bit to a the box labeled "Set preferred network type." In the box, select CDMA auto (PRL). That will turn off the LTE radio.
Each time you reboot your phone, it will reset, so you'll have to go back into the app to change things.
bsweetness said:
Yep, use the Phone Info app from the Play Store. Once installed, open it up and select "Device information." Scroll down a bit to a the box labeled "Set preferred network type." In the box, select CDMA auto (PRL). That will turn off the LTE radio.
Each time you reboot your phone, it will reset, so you'll have to go back into the app to change things.
Click to expand...
Click to collapse
I did this and now my phone will not change back to use 4g, I have tried setting it to Global (that's what it was first) to LTE/CDMA and to LTE only. Anyone know a fix. doesn't matter if you uninstall the app and reboot or even just reboot with the app installed, mine stays stuck.
unolax said:
I did this and now my phone will not change back to use 4g, I have tried setting it to Global (that's what it was first) to LTE/CDMA and to LTE only. Anyone know a fix. doesn't matter if you uninstall the app and reboot or even just reboot with the app installed, mine stays stuck.
Click to expand...
Click to collapse
I can change back and forth without any problems. After changing back, it sometimes takes a little bit for the 4G to pick back up. Are you trying to change it back in the phone's settings or through the Phone Info app?
You really dont need phone info. This phone you can change between lte and cdma. Go to settings *more settings and then mobile network. You can change between both there. If I remember correctly you can even put it in global.
Sent from my SCH-I605 using xda app-developers app
unolax said:
I did this and now my phone will not change back to use 4g, I have tried setting it to Global (that's what it was first) to LTE/CDMA and to LTE only. Anyone know a fix. doesn't matter if you uninstall the app and reboot or even just reboot with the app installed, mine stays stuck.
Click to expand...
Click to collapse
Same problem. I turn off 4G with the Phone Info app but the only way to turn it back on is in Android Settings and not the phone info app.
crazydad said:
You really dont need phone info. This phone you can change between lte and cdma. Go to settings *more settings and then mobile network. You can change between both there. If I remember correctly you can even put it in global.
Sent from my SCH-I605 using xda app-developers app
Click to expand...
Click to collapse
Not true anymore. You can't switch it CDMA in the phone's stock settings . Verizon stopped having this option in the settings for any LTE device around the time that the ICS update went out for the RAZR and RAZR MAXX in the spring. It's not in the settings for the Galaxy S3, the DNA, or the Note 2. Verizon wants to move people off the 3G network and onto the 4G network. The only options in the stock settings for the Note 2 are Global, LTE/CDMA, and GSM/UMTS.
Since it can't be changed in the stock settings, that's why people are asking how to put the phone into 3G-only mode. There's a menu that can be accessed through the dialer, but an app like Phone Info makes things a little easier.
Yea, this option works great. I know each one is different, but with mine I had to go into the settings to get it to move back to LTE. Now that I am sure I can get LTE back then I will have qualms about using this. Thanks to the OP for this. Great IDEA!
I've always had luck setting it to "3G Only" in Phone Info, but have found you have to switch back to LTE in the actual Phone Menu.
I'm just disappointed this phone won't do "LTE Only". Was really hoping it would.
Sent From My Galaxy Note 2 using XDA Premium
bmkindoll said:
I've always had luck setting it to "3G Only" in Phone Info, but have found you have to switch back to LTE in the actual Phone Menu.
I'm just disappointed this phone won't do "LTE Only". Was really hoping it would.
Sent From My Galaxy Note 2 using XDA Premium
Click to expand...
Click to collapse
If you put the phone into LTE-only mode, you wouldn't be able to make or receive phone calls and texts. You'd only have data (and only when in LTE areas).
bsweetness said:
If you put the phone into LTE-only mode, you wouldn't be able to make or receive phone calls and texts. You'd only have data (and only when in LTE areas).
Click to expand...
Click to collapse
The phone info app only changes the data mode. Even on phones with LTE only, you always are able to make calls and receive texts.
Sent from my SCH-I605 using xda app-developers app
Its TwiX said:
The phone info app only changes the data mode. Even on phones with LTE only, you always are able to make calls and receive texts.
Sent from my SCH-I605 using xda app-developers app
Click to expand...
Click to collapse
Not true. The Phone Info app changes the entire network connection, not just data. Going into LTE only disables the CDMA radio, which is used for both voice and 3G data. It doesn't separate the two. This is well documented across forums online from people who have tried it. I've also previously tried it on other devices.
On the Note 2, if you select LTE only in the Phone Info app, it doesn't seem to actually put the phone into LTE only mode. If you exit the app and then open it back up, you'll see that it's reverted back to the previous mode (either Global or LTE/CDMA/EvDo). So that would explain still being able to make/receive calls and texts if you tried going into LTE only mode on the Note 2.
But if the phone was truly in LTE only mode, you couldn't make/receive calls or texts.
crazydad said:
You really dont need phone info. This phone you can change between lte and cdma. Go to settings *more settings and then mobile network. You can change between both there. If I remember correctly you can even put it in global.
Sent from my SCH-I605 using xda app-developers app
Click to expand...
Click to collapse
On this phone you can't choose 3G only by default without an app or other manual commands. Options are for GSM/UMTS, LTE/CDMA, and Global.
Doesn't seem to be turning off the LTE radio
Nonrooted, completely stock.
So, I got phone info, and chose cdma (PRL) only as discussed above.
And, I'm seeing NO improvement in battery life.
Measured anecdotally, over the last several days and from battery monitor widget.
I'm always at approximately 40% by 6pm (after unplugging at 650am) with average usage.
Isn't LTE a power hog? If it's disabled, shouldn't we see a measurable difference in battery life?
Any input greatly appreciated.
Thanks,
F
It does seem to be good at lowering the quality of netflix though so as to save me from running over my data limits.
willfck4beer said:
Nonrooted, completely stock.
So, I got phone info, and chose cdma (PRL) only as discussed above.
And, I'm seeing NO improvement in battery life.
Measured anecdotally, over the last several days and from battery monitor widget.
I'm always at approximately 40% by 6pm (after unplugging at 650am) with average usage.
Isn't LTE a power hog? If it's disabled, shouldn't we see a measurable difference in battery life?
Any input greatly appreciated.
Thanks,
F
Click to expand...
Click to collapse
The LTE versions of the Note 2 are getting battery life that's on par with the international 3G-only version, even when LTE is in use. So I'm not surprised that you're not finding there to really be a difference. Significant strides have been made over the past year that have made LTE much more energy efficient than it has a reputation for being.
The only time that I'd really think anyone would see a major difference is if you're in a fringe LTE area where the phone is constantly jumping back and forth between LTE and 3G. In a situation like that, disabling LTE will probably lead to a noticeable increase in battery life. Outside of that, the battery drain will probably be pretty similar.
Interesting - thanks for the info!
Seems counterintuitive that turning off a radio and denergizing it would seem to have almost nill effect over several hours - especially in light of the article the other day about how VoLTE was such a huge drain (approx 140%) of regular CDMA voice traffic - due to the peculiar nature of CDMA+LTE with simultaneous voice and lte data.
Odd, another data point, on mine, disabling wifi as well seems to have no substantial affect either.
Maybe this is due to the Qualcomm ?gobi? chip? Supposed to be pretty badass iirc.
Hate to necro-bump this thread, but is there a way to do this still? For whatever reason, LTE at my desk at work gets almost zero data while 3g works fine (albeit a little slow). The app mentioned previously doesn't seem to have any way to change settings.
akellar said:
Hate to necro-bump this thread, but is there a way to do this still? For whatever reason, LTE at my desk at work gets almost zero data while 3g works fine (albeit a little slow). The app mentioned previously doesn't seem to have any way to change settings.
Click to expand...
Click to collapse
Still works on mine:
bsweetness said:
Yep, use the Phone Info app from the Play Store. Once installed, open it up and select "Device information." Scroll down a bit to a the box labeled "Set preferred network type." In the box, select CDMA auto (PRL). That will turn off the LTE radio.
Each time you reboot your phone, it will reset, so you'll have to go back into the app to change things.
Click to expand...
Click to collapse
I'm in a decent LTE area (DFW). Why can I have crappy 4G data and can't load anything. Then I dial *#*#4636#*#* and change to LTE ONLY and it loads LTE and extremely fast, but obviously can't accept calls. Why does the LTE/GSM not just stick on LTE instead of going 4G -_-
Sent from my HTC One using XDA Premium 4 mobile app
Do you have the Google edition one?
Sent from my HTC One using Tapatalk
Yes, more info about the device please.
dotson817 said:
I'm in a decent LTE area (DFW). Why can I have crappy 4G data and can't load anything. Then I dial *#*#4636#*#* and change to LTE ONLY and it loads LTE and extremely fast, but obviously can't accept calls. Why does the LTE/GSM not just stick on LTE instead of going 4G -_-
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
No I have the official T-Mobile version, it is running the latest firmware and radio as of last week. Running AOSP ROM AICP.
I mean it could possibly be due to them working on towers but it still seems weird that the phone wouldn't try to connect to LTE when ever it is possibly available. It might be a placaebo effect, but it just seems like the phone has been having way more delays loading things, even if the ping is low in Speed Test.
dotson817 said:
I'm in a decent LTE area (DFW). Why can I have crappy 4G data and can't load anything. Then I dial *#*#4636#*#* and change to LTE ONLY and it loads LTE and extremely fast, but obviously can't accept calls. Why does the LTE/GSM not just stick on LTE instead of going 4G -_-
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
When the phone is set to LTE/GSM it will monitor signal thresholds to try and keep you from having a poor experience on LTE at the fringe. So that if it detects your LTE signal is low it will move over to 4G or even 2G to try and provide you a better experience. When you set it to LTE only then it stays on LTE as long as you have usable signal.
T-Mobile probably has the threshold set too conservative, but that doesn't explain your poor experience on 4g (HSPA). I live in DFW and my HSPA service is fast.
Im in Dallas. Main travel area is old east dallas and north central / north east dallas..
I can tell you that im happy with both HSDPA+ and LTE with them.
on the rare occasion i have had a reception / speed issue i find that power cycling my phone fixed it. Also make sure if you do that you have FastBoot disabled.
Thats under power settings, make sure its not checked.
IAmSixNine said:
Also make sure if you do that you have FastBoot disabled.
Thats under power settings, make sure its not checked.
Click to expand...
Click to collapse
What's wrong with using Fast Boot?
it doesnt shut down apps properly..
its similar to hibernation.
Good to know, thanks.