com.android.phone problem - Motorola Droid RAZR

Evertime I startup my phone with wifi on, the com.android.phone process crashes. I'm not able to connect to mobile network or enter my sim pin. If I boot the phone without wifi enabled, it boots normally. I've tried several factory resets, but the problem is still there. I've also tried changing simcard.
Anyone else with this problem, suggestions? I'm afraid I'll have to return it for repair/exchange.
Btw this is a XT910, european version.
Sent from my GT-I9100 using xda premium

alicewonde said:
Evertime I startup my phone with wifi on, the com.android.phone process crashes. I'm not able to connect to mobile network or enter my sim pin. If I boot the phone without wifi enabled, it boots normally. I've tried several factory resets, but the problem is still there. I've also tried changing simcard.
Anyone else with this problem, suggestions? I'm afraid I'll have to return it for repair/exchange.
Btw this is a XT910, european version.
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
Yup I sometimes have the same issue, but not all the time. I just normally reboot and its sorted. Bit of a pain but not a major issue to me and since I installed the update its not happened yet. UK unbranded handset
Sent from my XT910 using xda premium

update? is that the one mentioned in the dev forums? Any idea if its going to be pushed over the air or is it only available via manual update?
(sorry to hijack, I also get this issue but rather than rebooting I go into the mobile network settings and just get it to scan for cellular networks and it usually comes back)

Yep, the leaked OTA update for the GSM RAZR in the dev forums does fix this issue - at least, it has for me so far. Also fixed a bunch of others I had.
Sent from my Motorola RAZR

cool.. any idea when its coming officially?

Your guess is as good as mine. Didn't initially sit too well with me since we don't have a shipped ROM to flash back to, but I figure, when an official OTA does hit, we can just flash it over this one.
Sent from my Motorola RAZR

ok, no worries.. will wait patiently with fingers crossed .. Phone working ok apart from a few quirks and at least we know there's at least some update out there (which hopefully moto won't scrap)

alicewonde said:
Evertime I startup my phone with wifi on, the com.android.phone process crashes. I'm not able to connect to mobile network or enter my sim pin. If I boot the phone without wifi enabled, it boots normally. I've tried several factory resets, but the problem is still there. I've also tried changing simcard.
Anyone else with this problem, suggestions? I'm afraid I'll have to return it for repair/exchange.
Btw this is a XT910, european version.
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
Had the same issue. Restarting without the wifi solved the problem. Thanks for the tip. Looking forward for an official fix!

Try clear data of phone app. It should solve the issue. If not. Creat a back up then factory reset.
I wgot this problem when update the phone and this way help.

i have the same issue. if this message comes, it wont get any cell connectivity at all. i tried to turn on flight mode and turn it back off to see what happens. but if i turn it on. i cant turn it off anymore. i am stuck...i have to reboot

ianford10 said:
Yup I sometimes have the same issue, but not all the time. I just normally reboot and its sorted. Bit of a pain but not a major issue to me and since I installed the update its not happened yet. UK unbranded handset
Sent from my XT910 using xda premium
Click to expand...
Click to collapse
Tank you ianford10, rebooted with wifi off and it works well...
Hoping in a fast update, I turn off the phone quite often to reset it...

If you don't care much about your settings you can always do a full wipe. It worked in my case. Kind of painful but you'll get a working wifi. You can always use some backup software (ex. Titanium Backup) to save your texts, settings etc.

I have this too. But it coz I install MotoHomeFix.app. After I uninstal it, my razr back to normal.

Related

No service - problems

I have a problem with LG Optimus One 10Vn
From time to time it loses signal completly and won't come back only if i reboot the phone.
I've restored to factory but it didn't solved the problem
And i'm not the only one with this problem a colleague has the same problem
No service
Hallo,
I also struggled with this problem. From time to time the phone lost the connection to the german provider T-Mobile. Seems to be a problem with some Micro-SIMS.
I upgraded the firmware vom V10A to V10C, which cured the problem for me so far!
Regards
Hans
I have the latest FW V10N
i have the same firmware and no problems so far ... installed it about 4 days ago , data connection works fine connected 24 / 7 no signal problems at all .
This happens only if i loose the signal then it won't come back only if i reboot the phone
I also encountered this issue a couple of times a few weeks ago, hasn't happened since, to get service back i just turned airplane mode on and off. Don't really know what made it stop. (Vodafone Romania)
If it still does that try a hard reset and if it doesn't work go to vodafone and tell them to exchange it @ warranty ... Dar sa fii mai cu tupeu ca romanii nostri sunt nesimtiti la garantii
Sent from my LG-P500 using XDA App
i did try with the airplane mode but it doesn't work
and i did the hard reset part like 3 times already
it i'll get that error again i'm going to warranty to get another one
Had the same problem. Phone was working fine, came back one day to find it shut off and [no service]. Nothing worked, airplane mode, complete wipe.. nothing.
I was about to return it when I tried one last thing..
Wifi and Networks->Mobile network settings->Network Operators->Search networks
fixed it.
Hmm then it seems like an OS bug. If the signal drops it won't search for it again
What nerwork are you on ? It's weird i never had this problem ...
Sent from my LG-P500 using XDA App
.............. Vodafone ..............
I'm having the same problem.
sometimes it looses signal and won't come back until rebooting.
Turning plane mode on/off won't solve the problem. Neither searching for networks like some one said. It finds all carriers available but won't connect to any of them. Only rebooting gets signal again, which is a bit frustrating.
My fw is v10a... I think this is the last one available in my country
Sent from my LG-P500h using XDA App
cryptow said:
I'm having the same problem.
sometimes it looses signal and won't come back until rebooting.
Turning plane mode on/off won't solve the problem. Neither searching for networks like some one said. It finds all carriers available but won't connect to any of them. Only rebooting gets signal again, which is a bit frustrating.
My fw is v10a... I think this is the last one available in my country
Sent from my LG-P500h using XDA App
Click to expand...
Click to collapse
What's about SIM card? Do you have it long? I heard about some problems, if somebody had too old SIM card.
The_ERROR said:
What's about SIM card? Do you have it long? I heard about some problems, if somebody had too old SIM card.
Click to expand...
Click to collapse
It has at least 7 years. Maybe I'll try to get a new one to see if it works.
Sent from my LG-P500h using XDA App

[Q] No service [solved somehow but more questions]

I got a droid eris from a friend who switched to that apple thingy. It is still going to be a bit before I can get it activated, so I started playing with it. When I first got it, he had wiped and factory reset it, and it would connect to 3g and get signal. I skipped activation for now. Here's what I did in order:
I followed this guide http://theunlockr.com/2010/09/22/how-to-root-the-htc-droid-eris-unrevoked-method/ to get clockworkmod recovery installed.
I installed this rom http://forum.xda-developers.com/showthread.php?t=944430 and once again just skipped activation. I set up wifi and discovered the world of android
Today I noticed there were no signal bars and an "x" by them when I turned off airplane mode. On the lock screen it said "No Service". My verizon razr gets full bars so I know I'm in range. After trying a few things like reflashing cyanogen, I followed this: http://forum.xda-developers.com/showthread.php?t=792026 and used the rom that also flashes the radio.
It's now un-rooted, clockworkmod is gone, and its on the stock 2.1 verizon firmware. It still says "No service". I'm at a loss. Did I permanently destory this phone somehow, or is there a way to fix this and get cyanogen back on and working with service?
Update: After trying activation about 10 times and constantly getting a no service error, I decided to try to manually program a verizon prl. I went to emergency call and did a ##3424# to go into usb programming mode for QXDM. Out of nowhere...SERVICE! I backed out and hit Activate and viola! Automated voice lady was there to tell me it couldn't activate(yet). I powered the phone down and put it on a shelf. I'm not touching the dang thing until I get it activated. Now I'm wondering a few things. First, what the heck happened? Second, after I get it activated, is there a chance this will happen again after rooting and installing cyanogen?
As soon as you activate it, it should be fine
Sent from my ERIS GSBv2.0 using XDA App
the kid escobar said:
As soon as you activate it, it should be fine
Sent from my ERIS GSBv2.0 using XDA App
Click to expand...
Click to collapse
Right, but the state it was in I couldn't activate it. I somehow randomly got it to be able to activate again if you see my update tho.
I just know from experience that when I forgot to pay my bill a while back, I did not have any service bars or anything until I called them up later that day and reactivated it. It seems like when you first got the phone for some reason even though it wasn't activated it showed that the phone had a data signal. I could be misinterpreting the issue though.
Sent from my ERIS GSBv2.0 using XDA App
I've had that happen a couple times flashing themes.
Wiped data/cache fixed once other time never figured it out, just reformated sys/data/cache and flashed sbf.
All was back to norm then. :s
Sent from my DROIDX using XDA Premium App
the kid escobar said:
I just know from experience that when I forgot to pay my bill a while back, I did not have any service bars or anything until I called them up later that day and reactivated it. It seems like when you first got the phone for some reason even though it wasn't activated it showed that the phone had a data signal. I could be misinterpreting the issue though.
Sent from my ERIS GSBv2.0 using XDA App
Click to expand...
Click to collapse
That's weird. But from a first boot 100% stock the phone still connects to the network. Otherwise there's no way to get it activated. So no matter what, when functioning properly on a cdma network it should have bars if you're in range of a tower. Now it is functioning properly, and I have signal at the initial setup and activation screen.

Anyone having any issues with 3G/2G switching?

I was just wondering if anyone has had trouble switching from 2G-to-3G and back? I'm on Orange and once I'm on 2G it won't budge to 3G or H.
I know the signal is there as when I force the phone into WCDMA only mode it picks up 3G but if that's not available it's obviously not able to switch back down.
Update: Okay, I've done both a soft and hard reset on the phone, switched it to WCDMA and back to Auto several times, pulled the battery out to do a few cold reboots, selected 'Orange' as my carrier manually and I'm STILL not picking up 3G after I've gone down to 2G. I don't really want to flash my phone via Odin as there's no guarantee it will work and I don't want to lose updates via Kies.
Any idea that to do?
Update 2: Just re-flashed using Odin as per the guide and it still doesn't work.
I really don't know what to do now
Update 3: After all of that it looks like it was bloody Orange's fault! There is a fault with the 3G in Bristol which is forcing people to use WCDMA only for now. Hopefully it'll all be fixed by tomorrow and I nabbed a fiver off 'em.
I Have Asked My Frnd About your problem! my frnd hasnt yet faced any problem !
There are extensive threads in this forum regarding 2g/3g switiching issues or connectivity issues..try and search it, maybe yours is having the same problem.
Sent from my GT-I9100 using Tapatalk
Also had this problem once.. A reflash fixed it
Skyline92 said:
Also had this problem once.. A reflash fixed it
Click to expand...
Click to collapse
Oh not a-bloody-gain! They've already replaced my phone for another one and now I have to reflash?! I'm getting a little sick of this phone (or rather its software) now.
Sent from my GT-I9100 using Tapatalk
Okay, I've done both a soft and hard reset on the phone, switched it to WCDMA and back to Auto several times, pulled the battery out to do a few cold reboots, selected 'Orange' as my carrier manually and I'm STILL not picking up 3G after I've gone down to 2G. I don't really want to flash my phone via Odin as there's no guarantee it will work and I don't want to lose updates via Kies.
Any idea that to do?
Just re-flashed using Odin as per the guide and it still doesn't work.
I really don't know what to do now
I've the same problem phone won't automatically switch to 3g unless i change it to WCDMA only. My last phone a i8910 would automatically switch to 3g for internet access if available the s2 doesn't......

Mobile Network turning on

Hi, I have searched the forum for this same issue but have not found a fix, I just bought an Evo 3D and I can't connect to the 3g service. The phone just keeps saying Mobile Network turning on I have done a data and prl update and it has not fixed the problem. I was wondering if anyone else had the same problem and was able to fix it? Thanks
skylarroxxs said:
Hi, I have searched the forum for this same issue but have not found a fix, I just bought an Evo 3D and I can't connect to the 3g service. The phone just keeps saying Mobile Network turning on I have done a data and prl update and it has not fixed the problem. I was wondering if anyone else had the same problem and was able to fix it? Thanks
Click to expand...
Click to collapse
I am guessing it is not rooted since you just bought it? I would try a factory reset and go through the activation again and see if that fixes it. If it doesn't, I would just take it to a Sprint Store and have them take a look at it.
I rooted the phone yesterday so now I don't know how to take the phone back to sprint
When you make a call, does the call go all the way through, or do you get an error message?
You could always flash back to stock and take it back I guess. Let them look at it and then re-root. I would try flashing a different rom after doing all your wipes and see if that fixes the problem. I have had connectivity issues among other things from a bad flash. Reflashing fixed it though. Just a thought!
Try factory reset. Should still be rooted after its done.
Sent from my PG86100 using XDA App

wifi Error

after the latest update which is 45.2.7MB855.Sprint.en.US was shown in system updates, i installed the update but after updated my wifi wont turn on, it says error everytime I try to turn it on.
Note : Im using Photon outside US running GSM, I dont this this will make any difference right?
Actually it is the problem haha. When the phone turns on, it searches for a sprint network even if u set it to gsm only. And for some reason if it doesn't find a sprint network, it freezes up the 4G and wifi radios. Only thing that worked once in a while was put it on airplane mode, reboot. Wifi works then. Have somehow got it working alongside a gsm network a couple of times by trying to contact sprint servers while taking it off airplane mode but after 20mins, phone overheats and restarts. Not the most ideal situation. So no solution yet. Hopefully motorola/sprint fix it soon
Sent from my GT-P7510 using Tapatalk
Freeze SprintOmaDmPlugin.apk and you will no longer have this problem...
Oh, and this will also resolve the Activation screen after each reboot problem...
obie992 said:
after the latest update which is 45.2.7MB855.Sprint.en.US was shown in system updates, i installed the update but after updated my wifi wont turn on, it says error everytime I try to turn it on.
Note : Im using Photon outside US running GSM, I dont this this will make any difference right?
Click to expand...
Click to collapse
Beach_Head said:
Freeze SprintOmaDmPlugin.apk and you will no longer have this problem...
Oh, and this will also resolve the Activation screen after each reboot problem...
Click to expand...
Click to collapse
Will you let me know how do i freeze this?
Sent from my Transformer TF101 using Tapatalk
darktranquility18 said:
Actually it is the problem haha. When the phone turns on, it searches for a sprint network even if u set it to gsm only. And for some reason if it doesn't find a sprint network, it freezes up the 4G and wifi radios. Only thing that worked once in a while was put it on airplane mode, reboot. Wifi works then. Have somehow got it working alongside a gsm network a couple of times by trying to contact sprint servers while taking it off airplane mode but after 20mins, phone overheats and restarts. Not the most ideal situation. So no solution yet. Hopefully motorola/sprint fix it soon
Sent from my GT-P7510 using Tapatalk
Click to expand...
Click to collapse
I don't think mine searches for sprint network because I had mine activated from sprint, and phone was working just fine before the update the wifi error came right after I updated, I think its the updatethat have caused it
Sent from my Transformer TF101 using Tapatalk
If I'm not mistaken, the update resets the activation. I know I read a thread somewhere that said this. I cannot be sure because mine's not activated.
Anyway, to freeze SprintOmaDmPlugin.apk, you'll have to download Titanium Backup. You also need to be rooted...
If you're not rooted, instructions can be found here: http://forum.xda-developers.com/showthread.php?t=1217416
obie992 said:
I don't think mine searches for sprint network because I had mine activated from sprint, and phone was working just fine before the update the wifi error came right after I updated, I think its the updatethat have caused it
Sent from my Transformer TF101 using Tapatalk
Click to expand...
Click to collapse
Ohh means if are rooted you don't have to worry about this, you can come out if this problem easily right?
And thanks for the rooting instructions I'm going to need them
Sent from my MB855 using XDA App
I use linsys WAG160N, link speed only 65Mbps
Hi, posting here to not create a new thread about this.
I have a Mopho and i am using it outside US, it doesnt give me much trouble after the initial loading screen "looking for network" and stuff from sprint.
I did the freeze SprintOmaDmPlugin.apk with titanium backup and it did work to eliminate the searching screen, however, the phone now never asks for my pin code, that means i cant connect to anything, i can easly turn back on the SprintOmaDmPlugin.apk but that makes the searching screen start up.
Is there anything that can be done about this?
Phone is brand new, stock everything just rooted.
Thanks.
use this patch correct wifi error
That patch does not work.
Motorola has posted the file, try reading the readme

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