[Q] No service [solved somehow but more questions] - Droid Eris Q&A, Help & Troubleshooting

I got a droid eris from a friend who switched to that apple thingy. It is still going to be a bit before I can get it activated, so I started playing with it. When I first got it, he had wiped and factory reset it, and it would connect to 3g and get signal. I skipped activation for now. Here's what I did in order:
I followed this guide http://theunlockr.com/2010/09/22/how-to-root-the-htc-droid-eris-unrevoked-method/ to get clockworkmod recovery installed.
I installed this rom http://forum.xda-developers.com/showthread.php?t=944430 and once again just skipped activation. I set up wifi and discovered the world of android
Today I noticed there were no signal bars and an "x" by them when I turned off airplane mode. On the lock screen it said "No Service". My verizon razr gets full bars so I know I'm in range. After trying a few things like reflashing cyanogen, I followed this: http://forum.xda-developers.com/showthread.php?t=792026 and used the rom that also flashes the radio.
It's now un-rooted, clockworkmod is gone, and its on the stock 2.1 verizon firmware. It still says "No service". I'm at a loss. Did I permanently destory this phone somehow, or is there a way to fix this and get cyanogen back on and working with service?
Update: After trying activation about 10 times and constantly getting a no service error, I decided to try to manually program a verizon prl. I went to emergency call and did a ##3424# to go into usb programming mode for QXDM. Out of nowhere...SERVICE! I backed out and hit Activate and viola! Automated voice lady was there to tell me it couldn't activate(yet). I powered the phone down and put it on a shelf. I'm not touching the dang thing until I get it activated. Now I'm wondering a few things. First, what the heck happened? Second, after I get it activated, is there a chance this will happen again after rooting and installing cyanogen?

As soon as you activate it, it should be fine
Sent from my ERIS GSBv2.0 using XDA App

the kid escobar said:
As soon as you activate it, it should be fine
Sent from my ERIS GSBv2.0 using XDA App
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Right, but the state it was in I couldn't activate it. I somehow randomly got it to be able to activate again if you see my update tho.

I just know from experience that when I forgot to pay my bill a while back, I did not have any service bars or anything until I called them up later that day and reactivated it. It seems like when you first got the phone for some reason even though it wasn't activated it showed that the phone had a data signal. I could be misinterpreting the issue though.
Sent from my ERIS GSBv2.0 using XDA App

I've had that happen a couple times flashing themes.
Wiped data/cache fixed once other time never figured it out, just reformated sys/data/cache and flashed sbf.
All was back to norm then. :s
Sent from my DROIDX using XDA Premium App

the kid escobar said:
I just know from experience that when I forgot to pay my bill a while back, I did not have any service bars or anything until I called them up later that day and reactivated it. It seems like when you first got the phone for some reason even though it wasn't activated it showed that the phone had a data signal. I could be misinterpreting the issue though.
Sent from my ERIS GSBv2.0 using XDA App
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That's weird. But from a first boot 100% stock the phone still connects to the network. Otherwise there's no way to get it activated. So no matter what, when functioning properly on a cdma network it should have bars if you're in range of a tower. Now it is functioning properly, and I have signal at the initial setup and activation screen.

Related

Data is dead after removing and reinserting sim. Help?

I have been running custom roms on my droid since the root explot was first discovered, and I have a rooted xoom as well. Last night I rooted my thunderbolt and installed the debloated rom. I don't think it is even related to my problem, as it still worked fine after doing this, but I thought it was worth mentioning. I removed the sim card today, just to prove to my brother that it did indeed have a sim, and after reinsertation, my thunderbolt has not been able to connect to a data network. I do not live in a 4g area, and I have tried reseating the sim several times. I can make phone calls, wifi works fine, but I cannot get the 3g icon, and the browser won't load if not on wifi.. I'm starting to get scared. I can't think of anything else to try. Any suggestions?
EDIT 1: I have intermittent 1x data, but I never get 3g. And when I say intermittent, I mean I get it like right after a call for maybe a minute, then it goes away.
Sent from my Xoom using XDA Premium App
I had this same issue as well when I removed and reinserted my SIM card. When I booted back up I was stuck on 1xRTT. After making a call, they phone locked back on to LTE and everything was good after that. If it still isn't working I would recommend giving Verizon a call. They may be able to reactivate it. I did notice that the problem persisted even though I flashed a couple different roms on the device. I'm thinking it probably isn't a great idea to remove and insert the SIM if you don't have to.
Just an update,
I spent 2.5 hours at the effing verizon store today after spending an hour on the phone. Even after all that time, and giving me a new SIM, they STILL couldn't get my TB to connect to 3g. They said that it might magically start working at midnight for no particular reason, but had no clue what to do (I was actually at a corporate store btw) If it doesnt start working tonight, I am going back tomorrow. I have no idea what the hell is up. I am very tech savvy, and this is just insane. It must be a verizon problem in my area that it wont let the phone reactivate for the 3g/4g

[Q] no 3g on Eris?

Hi all....I just upgraded my phone from an Eris to an incredible. I gave my Eris to my brother to use and he's been having a problem with 3g. Before I have this phone to him, I flashed xtrsense 5.0 to it, which I've used before and know works fine on that device.....after the flash, I used it personally for a few hours and 3g worked fine. I shut the phone off and activated my incredible. When he received the phone yesterday, be turned it on and there was no 3g symbol in the status bar. If he goes into the settings, 3g is checked and is frayed out and says turning on. He activated the data package on the line yesterday, but by today he still has no data connection. This means no market downloads. He is no to Android and doesn't know much about root and I'm trying to give him guidance. I talked him through a Rom flash and it didn't fix the problem. I'm currently having him download a Rom that flashes the radio and I will walk him through that process to see if it helps. I could definitely use some suggestions as to what you guys think could solve this problem. At first I thought it was on the network end but now idk. And as a side note he still has service and can make phone calls and send and receive texts, just no data. Any help greatly appreciated!
Sent from my Incredible using XDA App
Maybe Verizon didn't setup his account right?
Sent from my Eris ADR6200 using XDA Premium App
Already contacted Verizon everything is correct on that end
Sent from my Incredible using XDA App
You could try to reactivate with *228 option 1. If that doesn't work, make a Nandroid backup and flash the Flashback21 ROM to bring it back to stock, do a factory reset (which will go through activation again on first boot), see if it then works. If not, bring it to Verizon - it's now completely stock, and should work and Verizon will not deny tech support because it is rooted. When you verify that it is working again, re-root, Nandroid Backup (just in case), Nandroid Restore what you saved from xtrSENSE, and see if it works.
Flashback21v2: http://forum.xda-developers.com/showthread.php?t=792026
Just flashed flashback (the one that flashes radio as well). Back to stock with no problems but still no 3g?....if he goes to the wireless and network settings, mobile network constantly says turning on and will flash between saying on for a split second and then turning on for a few more seconds
Sent from my Incredible using XDA App
elixir911911 said:
Just flashed flashback (the one that flashes radio as well). Back to stock with no problems but still no 3g?....if he goes to the wireless and network settings, mobile network constantly says turning on and will flash between saying on for a split second and then turning on for a few more seconds
Click to expand...
Click to collapse
Yep, this sounds like an account problem. Call Verizon, tell them what is happening, they should be able to reset his account. Or go to a store and have them do it.
elixir911911 said:
Already contacted Verizon everything is correct on that end
Sent from my Incredible using XDA App
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Supporting about 2,500 Blackberries; I've heard that so many times from The Big Three, I ignore it for at least the first 2 tiers
Sent from my Eris ADR6200 using XDA Premium App
He's got it back to stock so were just gonna take it to VZW tomorrow
Sent from my Incredible using XDA App
Hey just as an update he took it back to Verizon and they fixed it.....didn't go with him so idk what they did but its working now.....let the lesson be learned, if you're technically uninclined its very easy to unrest your phone and make Verizon fix it as long as you bought the phone less than a year ago!
Sent from my Incredible using XDA App

wifi Error

after the latest update which is 45.2.7MB855.Sprint.en.US was shown in system updates, i installed the update but after updated my wifi wont turn on, it says error everytime I try to turn it on.
Note : Im using Photon outside US running GSM, I dont this this will make any difference right?
Actually it is the problem haha. When the phone turns on, it searches for a sprint network even if u set it to gsm only. And for some reason if it doesn't find a sprint network, it freezes up the 4G and wifi radios. Only thing that worked once in a while was put it on airplane mode, reboot. Wifi works then. Have somehow got it working alongside a gsm network a couple of times by trying to contact sprint servers while taking it off airplane mode but after 20mins, phone overheats and restarts. Not the most ideal situation. So no solution yet. Hopefully motorola/sprint fix it soon
Sent from my GT-P7510 using Tapatalk
Freeze SprintOmaDmPlugin.apk and you will no longer have this problem...
Oh, and this will also resolve the Activation screen after each reboot problem...
obie992 said:
after the latest update which is 45.2.7MB855.Sprint.en.US was shown in system updates, i installed the update but after updated my wifi wont turn on, it says error everytime I try to turn it on.
Note : Im using Photon outside US running GSM, I dont this this will make any difference right?
Click to expand...
Click to collapse
Beach_Head said:
Freeze SprintOmaDmPlugin.apk and you will no longer have this problem...
Oh, and this will also resolve the Activation screen after each reboot problem...
Click to expand...
Click to collapse
Will you let me know how do i freeze this?
Sent from my Transformer TF101 using Tapatalk
darktranquility18 said:
Actually it is the problem haha. When the phone turns on, it searches for a sprint network even if u set it to gsm only. And for some reason if it doesn't find a sprint network, it freezes up the 4G and wifi radios. Only thing that worked once in a while was put it on airplane mode, reboot. Wifi works then. Have somehow got it working alongside a gsm network a couple of times by trying to contact sprint servers while taking it off airplane mode but after 20mins, phone overheats and restarts. Not the most ideal situation. So no solution yet. Hopefully motorola/sprint fix it soon
Sent from my GT-P7510 using Tapatalk
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I don't think mine searches for sprint network because I had mine activated from sprint, and phone was working just fine before the update the wifi error came right after I updated, I think its the updatethat have caused it
Sent from my Transformer TF101 using Tapatalk
If I'm not mistaken, the update resets the activation. I know I read a thread somewhere that said this. I cannot be sure because mine's not activated.
Anyway, to freeze SprintOmaDmPlugin.apk, you'll have to download Titanium Backup. You also need to be rooted...
If you're not rooted, instructions can be found here: http://forum.xda-developers.com/showthread.php?t=1217416
obie992 said:
I don't think mine searches for sprint network because I had mine activated from sprint, and phone was working just fine before the update the wifi error came right after I updated, I think its the updatethat have caused it
Sent from my Transformer TF101 using Tapatalk
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Ohh means if are rooted you don't have to worry about this, you can come out if this problem easily right?
And thanks for the rooting instructions I'm going to need them
Sent from my MB855 using XDA App
I use linsys WAG160N, link speed only 65Mbps
Hi, posting here to not create a new thread about this.
I have a Mopho and i am using it outside US, it doesnt give me much trouble after the initial loading screen "looking for network" and stuff from sprint.
I did the freeze SprintOmaDmPlugin.apk with titanium backup and it did work to eliminate the searching screen, however, the phone now never asks for my pin code, that means i cant connect to anything, i can easly turn back on the SprintOmaDmPlugin.apk but that makes the searching screen start up.
Is there anything that can be done about this?
Phone is brand new, stock everything just rooted.
Thanks.
use this patch correct wifi error
That patch does not work.
Motorola has posted the file, try reading the readme

Reboot issue - just surfaced AFTER ACTIVATING THE PHONE (livid right now).

I pre-ordered this phone and received it on 5/24 - I've been using it around the house on Wi-Fi to check email/internet, etc but waited until last night to activate the phone.
Now, I'm having issues with the phone randomly freezing and rebooting. I've done numerous PRL updates, I'm going to try a hard reset now too.
What's interesting is that this happened ONLY after I put the phone on the Sprint network. The phone has been in use since I got it on 5/24 and I never experienced this issue. In fact the problem started as I was trying to activate the phone. The phone froze while trying to use the "Activate this device" feature in settings. I had to turn around and go online to activate it.
This sounds like a network/software issue - why would this problem surface immediately after activating the phone???? Grrrr Sprint.
I had problems using the activate this device in settings as well. It would not activate and kept retrying to activate every minute or so. I ended up calling Sprint and they had me do a PRL update. I can't remember though if they did anything on their end. In the end it worked after the update. Maybe give them a call.
Sent from my EVO using xda premium
I was able to activate phone on Sprint.com.
Did or do you have issues with the phone freezing after activating it?
if you're gonna hard reset your phone, I'm pretty sure you need to wipe data for Google wallet first. Good luck. Sorry about reboots. Never had one on this device.
sent from a shining jewel 4g LTE
I had small problems activating also so I had to call sprint. They had me go to settings>system updates>update profile and then everything was fine. You might want to try that too.
Sent from my EVO using XDA
You could see if calling Sprint and having them re-provision the phone.. not sure if it will do anything but it doesn't hurt and takes a few minutes
Thanks for the suggestions guys - ultimately I decided to exchange the phone.
I pre-ordered the original phone and you know the first batch are always a little buggy. I was able to duplicate the problem immediately at the Sprint store just by turning on 3G, lol. It froze and went into its reboot cycle.
So far the replacement seems ok.......

[Q] Help No Service.

I have been searching for 3 days trying to find the problem. I have an AT&T Galaxy s 2 that I rooted using the Zedomax root through ODIN. I unlocked it to use for my T-mobile service. Everything was working fine for months. Then one day I woke up to use my phone and there was a circle with a cross through it. I am not able to call out or even get a data connection. So I tried flashing back to stock no root and same thing. I put a AT&T sim in and it was the same thing. Flashed back to root several times and I still get the same thing. I checked to see if my radio was on and it was fine. Did Either Service just block the phone? I don't get it. When I leave my house I get bars but no connection on both data or service. Yet I get all kind of texts . So why wont it let me call out or even use my browser if i go down the street and it says it has service and is getting texts? I swapped phones and works perfect so I know it can't be my SIM.
Any help would be greatly appreciated!
Thanks.
Don't. Use. Zedomax.
evoevo said:
I have been searching for 3 days trying to find the problem. I have an AT&T Galaxy s 2 that I rooted using the Zedomax root through ODIN. I unlocked it to use for my T-mobile service. Everything was working fine for months. Then one day I woke up to use my phone and there was a circle with a cross through it. I am not able to call out or even get a data connection. So I tried flashing back to stock no root and same thing. I put a AT&T sim in and it was the same thing. Flashed back to root several times and I still get the same thing. I checked to see if my radio was on and it was fine. Did Either Service just block the phone? I don't get it. When I leave my house I get bars but no connection on both data or service. Yet I get all kind of texts . So why wont it let me call out or even use my browser if i go down the street and it says it has service and is getting texts? I swapped phones and works perfect so I know it can't be my SIM.
Any help would be greatly appreciated!
Thanks.
Click to expand...
Click to collapse
DId u try calling T-mobile? or AT&T about the issue?
Well I'm on a "no contract plan" and buy my phones cash. So no warranty. So Zedomax is bad?
Maybe flash a radio to it. I've noticed that I lose service with some roms occasionally. But when I do, I just flash a radio and it seems to fix it.
Sounds like a bad APN setting to me.
Sent from my SAMSUNG-SGH-I777 using xda premium
evoevo said:
Well I'm on a "no contract plan" and buy my phones cash. So no warranty. So Zedomax is bad?
Click to expand...
Click to collapse
Very bad. Its well known to cause many problems on peoples phones. They usually come here after messing up their phone from his website which is no bueno and annoying. Stick with xda from now on, it won't steer u wrong
Sent from my SGH-I777 using XDA
Call your service provider and verify your APN settings are correct.
From my own limited knowledge. A circle with line means no signal. Bars without a connection type icon means a signal but no service.
As far as useing the zedomax rooting method, as per the OP if it was running fine for monrhs, that clearly isn't the issue.
Sent from my SAMSUNG-SGH-I777 using xda premium
doublen1 said:
Maybe flash a radio to it. I've noticed that I lose service with some roms occasionally. But when I do, I just flash a radio and it seems to fix it.
Click to expand...
Click to collapse
I'll try flashing a radio and see if that works. .
i have checked all my APN settings and everything seems ok to me. I have hard reset multiple times. My data packet shows on. I also checked my settings to see if my radio is on and it says yes. My Iemi number shows. I'm so confused what could be wrong. It won't work with both ATT or T-mobile. Should work no matter what considering this is an ATT phone.

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