I installed the drivers for the phone (v3.0.0.007 & v3.0.0.017), rebooted PC since it wasn't working when I plugged the phone in, then plugged in phone which worked (couple devices showed up in device manager), fired up ADB which I already had installed for my OG Droid & Nook Color, "adb devices" returns nothing. Replug phone in, select HTC Sync for the method, verified USB Debugging was showing up, "adb devices" - still nothing. Now in Device Manager, I don't have any HTC Android devices like I saw a minute ago. Now I just have "Unknown device" and it won't accept the USB drivers from C:\Program Files (x86)\HTC\HTC Driver\Driver Files\Win7_x64. When I plug in the phone, it no longer prompts me what I want to do on the phone, it just connects USB Debugging and nothing else - no disk drive, no HTC Sync, no nothing. Rebooted PC & phone, same deal when I plug in the phone - it just has an "unknown device" and doesn't let me choose HTC Sync or anything. I made sure the check box is still checked for "ask me" under settings -> connect to PC.
I am reinstalling drivers now and am not going to install the full HTC Sync package. Maybe that'll work better. So far, it appears that the drivers and/or HTC Sync software are crap.
Unplugged phone
Uninstalled all 3 HTC pieces in appwiz.cpl
Installed v3.0.0.007 drivers
Plugged phone in
Got message about failing to install hardware
Device manager now shows: Other devices - Android Phone
It did this the first time I tried installing stuff and a reboot of the PC fixed it, so I'm rebooting...brb!
No luck still. Trying some more stuff. If anyone out there has any ideas, let me know. My phone still won't prompt me for action when I plug in the USB.
Uninstalled HTC USB drivers (v3.0.0.007)
Installed HTC Sync package, including HTC USB drivers v3.0.0.017 & USB BMP drivers
Plugged in phone - same problem
Running out of ideas. Might do factory reset on phone. Might try another PC.
OK I think I figured it out. You have to turn off USB Debugging. As soon as I did that, my PC found new hardware and the phone displayed the expected prompt. It mounted an E: drive and wanted to load TL-bootstrap.exe, which I didn't do.
When I go to the debugging options, it shows as already on even though I just disabled it. I uncheck it and recheck and it goes back to broken state - PC shows an unusable "Android Phone" under Other Devices.
Hmm...now what?
Had to go to a meeting, so I did a factory reset on my phone and set it to not sync, so it should be just like it was when I first got it from Verizon.
Without USB debugging turned on, the phone appears to connect to my PC properly, but HTC Sync says "no device connected" and the phone says "Unable to find HTC Sync on your PC. Please make sure that HTC Sync is installed and opened blah blah blah".
The only hardware that appears in device manager is a pair of "HTC Android Phone USB Device" in the Disk Drives section, as well as a 3rd one under DVD/CD-ROM Drives.
Since HTC Sync isn't working, I guess the drivers are completely failing. I hate crappy drivers. Might have to just mess with my phone from a different PC.
Now USB Debugging won't load at all. I toggle it on and off, disconnect and reconnect USB cable, toggle it again.....nothing happens. Seems to be going downhill quickly.
Uninstalled all HTC software again, including a WModem one that I didn't see before (could be leftover from rooting the wife's Incredible).
Plugged phone in to see what it does - pretty much the same as when all the HTC software is installed. That is, 3 drives mount when USB Debugging is turned off. Turning debugging on is working now, but there is no driver installed on my PC. However, it doesn't matter if I install drivers, it still won't use them.
Does anyone know if there is a special driver for Win7 64-bit?
I have Windows 7 x64 Pro at the office and home, and am using the drivers from HTCDriver3.0.0.007.exe just fine. Try doing a hard power cycle on the phone (power off, then on -- or yank the battery) and restart your computer. Use a USB port that is on the back of your motherboard or from a trustworthy powered USB hub (undervoltage will cause you all kinds of grief). Try another cable. Use charge-only mode, not HTC Sync.
Sorry for the spam earlier. Ya, it was just my laptop. My home PC is Win7 x64 as well and it works fine. Wireless tether is workin'. Loving the Rezound!
REPLY:ADB not seeing the device
yeahh i got so scared because ADB would not recognize my Rezound after Re-Flashing the Stock Rom because for some reason my phone suddenly kept re-booting over and over non stop.. so anyways.. i found a fix. well it worked for me at least. i re-installed the HTC drivers and then on the phone i turned "USB Debugging" On. then i plugged the phone to the computer, opened up CMD and when typing
"cd c:\android-sdk-windows\platform-tools\ ENTER"
"adb devices ENTER" it came back as
List of devices attached
HT19YS204824 device
Before it would say error. it worked for me. hopefully this is at least of some help
Related
I'm having an issue where my thunderbolt does not recognize my device any longer. I used to have it set up with pdanet and everything worked well for about a week. All of a sudden, any computer i tried to plug the device into, wouldn't detect the phone. A friend of mine has tried his thunderbolt on my computer and it detects it.
When plugging my phone in, it pops up an error message with "USB Device not Recognized." In the device manager, the phone shows up as Unknown Device. I have tried this on 3 different pc's, using 3 different data cables. No USB symbol displays on the taskbar of the phone when I plug it in, however, it does charge.
What I have tried:
Changing data cables.
Using another PC.
Uninstalling device drivers and letting windows re-detect and install.
Downloaded HTC Sync and ran it after uninstalling drivers again and re-plugging the phone.
Changed different Connection settings on the phone, such as USB Debuggin on/off, and changing it to HTC Sync Mode, Charge Only, Disk Drive, etc
Mounted and unmounted SD Card in the phone settings.
OS: Windows 7 x64
Thank you for any help you may provide.
same problem
I have the same problem with HTC mytouch 3g 32B Android 2.2.1 when I plug it through usb under Vista.
Any suggestions?
Try installing the usb drivers from htc if you haven't.
http://dl4.htc.com/RomCode/Source_and_Binaries/USB_driver_20101122_release.zip
I have download the HTC usb drivers but when i go to control panel and uninstall the unknown device it just reinstalls it. when i try to update drivers using the location
ie C:\Users\sxristi\Downloads\android-usb-driver\Android USB Driver\i386
i get a reply
The best software for you device is already installed. Windows has determined that the driver software for your device is up to date.
and it continues to point to
unknown device
Oh one more things i got the usb drivers from Android SDK Manager the google usb drivers revision 4 and the weird thing is that i do not get the trident usb nor the debug icon on my HTC when i plug it in to my vista. I did get it once or twice before but not in general since the usb devices are not recognized. However when i boot on my Ubuntu os then i do get them recognized. so i guess the problem is with windows drivers somehow...
Thanks for the replies.
I've tried to install the drivers from HTC but Windows says that the driver is not compatible with my the device.
Also, I tried on a system with Windows XP and everything worked as intended, but I cannot get it to work properly in Win 7 x64 anymore.
When my win7 comp no longer sees my Tbolt I have to toggle the USB Debugging off then back on. Usually within a few seconds it reads it again. If that does not work I have also used the option to turn on internet pass through then change it back to hard drive mode. Either of those usually work for me. My drivers I used were from android sdk if that makes any difference. Hope this helps.
Sent from my ADR6400L using Tapatalk
These didn't work, but thanks for the input
HTC
My problem continues under Vista OS. I called HTC and they told me to re install their Sync after removing Adobe Air and all HTC drivers and Google USB drivers. I did that and reinstalled Sync and still nothing. They also told me to call microsoft for it seems operating system conflict.
My conclusion yields toward windows conflict. But I can not figure out this conflict. Perhaps something I have installed does not let my vista recognize the HTC android device and uses the windows usb drivers to create this "Unknown Device" under usb serial bus controllers. once it is an unknown device forget about Sync or ADB etc... The phone is just not recognized as android and you can not do much with it via windows.
For the person who suggested to turn "USB Debugging" on-off, i did that and still the computer recognizes that there is a usb device but again it says "usb device not recognized unknown device.."
any additional suggestions???
I've verified that my phone works fine on Windows XP. I still cannot connect to windows 7, though.
Try turning OFF Fast Boot and turning ON USB debugging. this helped for me.
same problem
I have a similar problem too .. i know its not the computer as other phones and pen drives are working ok.
Plus this phone has same problem on other computers too, where as other phones work fine.
So it has to do something with the phone and not the drivers or computer in anyway
I have the same problem, no PC recognizes my HTC Thunderbolt. Now change cable and tried with windows xp, 7 and 8. Is there any solution I can not root. I want to change the rom factory rom I do not like but I can not do anything because I do not recognize the usb. Also the menu does not appear when I connect via USB in the notification bar.
byron00 said:
I have the same problem, no PC recognizes my HTC Thunderbolt. Now change cable and tried with windows xp, 7 and 8. Is there any solution I can not root. I want to change the rom factory rom I do not like but I can not do anything because I do not recognize the usb. Also the menu does not appear when I connect via USB in the notification bar.
Click to expand...
Click to collapse
I'm having the same issue, with an HTC Rezound... just flashed a new rom, need to update boot.img but can't see my device via adb or fastboot... have tried changing usb cables, phone is in FASTBOOT mode... reinstalled HTC Drivers, just get USB Not Recognized error (Windows 8 64-bit)...
Any solution for this?
When I first got my phone the usb worked now when I plug it into the computer the computer says usb not recognized. It is coming up as an unknown device and the phone isn't even giving me the option to mount as a disk drive.
I have usb debugging enabled and the drivers are installed but I tried re installing them but the htcdrivers.exe isn;t working. I click the .exe but nothing happens.
jj71787 said:
When I first got my phone the usb worked now when I plug it into the computer the computer says usb not recognized. It is coming up as an unknown device and the phone isn't even giving me the option to mount as a disk drive.
I have usb debugging enabled and the drivers are installed but I tried re installing them but the htcdrivers.exe isn;t working. I click the .exe but nothing happens.
Click to expand...
Click to collapse
Check the cable, it could be damaged, use a different cable to verify and check the phones USB port as well, blow some compressed air into it if it needs cleaning, you can get the drivers from hasoons tool, uninstall and reinstall, that may help.
Sent from an Amaaaaaazing place :-D
The wire is a little messed up but I don't think it's the wire because it can hold a charge.
I uninstalled and re installed and it still says usb not recognized. In device manager it just says unknown device
jj71787 said:
The wire is a little messed up but I don't think it's the wire because it can hold a charge.
I uninstalled and re installed and it still says usb not recognized. In device manager it just says unknown device
Click to expand...
Click to collapse
I've found that there are some wires that only charge the phone, and does not carry data. You should try a different cable, preferably the one that came with the phone.
it is the one that came with the phone but the dog chewed it a little I guess I'll try and get another one on amazon
I also had an issue with the cable that came with my amaze as well on my older laptop. I tried the usb cable that came with my mytouch 4G will fortunately works with my amaze and I had no problems. I'm guessing the newer usb cable is not compatible with my laptop or something.
jj71787 said:
When I first got my phone the usb worked now when I plug it into the computer the computer says usb not recognized. It is coming up as an unknown device and the phone isn't even giving me the option to mount as a disk drive.
I have usb debugging enabled and the drivers are installed but I tried re installing them but the htcdrivers.exe isn;t working. I click the .exe but nothing happens.
Click to expand...
Click to collapse
http://hotfile.com/dl/141731525/b70ebac/HTCDriver3.0.0.007.exe.html these are the drivers
II. IF DRIVERS JUST WON’T AUTOMATICALLY INSTALL, DO IT MANUALLY HERE
1. A program called PDANet (used normally to allow you to wired tether your phone’s internet to your computer) can be used to install the ADB drivers for a lot of phones. Download it and follow it’s instructions to install it then go back to step 8 in Section I above and see if that gets you the serial number (if you do, you are all done). If not, then use one of the device specific programs below in step 2.
PDANet
2. Download your phone’s driver’s below then goto your Device Manager on your computer, look for the phone and click on it. Then click Properties > Update Driver > Browse > Let me pick > Computer > Have Disk > Browse > Then select the driver you downloaded below:
original post here http://theunlockr.com/2009/10/06/how-to-set-up-adb-usb-drivers-for-android-devices/
Need a little help here. I cannot get my phone to connect to my computer, I'm running Windows 7. I have kies installed and have also downloaded the drivers directly from the Samsung site, but still cannot connect. When I plug in, it says installing drivers, but then gives me an error.
If I go to Device Manager, I see SAMSUNG Mobile MTP Device but with the yellow exclamation mark. Under driver details it shows the correct driver installed, but has a Code 10 Error. "The Device cannot be started".
I've rebooted comp, rebooted phone, toggled USB debugging, uninstalled and reinstalled drivers, tried 2 different USB cables, and nothing is working. Anyone have any ideas?
I didn't have to do everything you listed to get it to work, but I did have to run the installer (T-Mobile_T999_GSIII_Samsung_USB_Driver_v1_4_6_0.exe) twice to get it to work.. it failed the first time.
I just unplugged and then plugged cable back in, ran the installer and installed again over old drivers.
You can also try going into Device Manager, right-click on the phone and "Update Driver Software" manually... installer extracts all drivers to the C:\Program Files\SAMSUNG\USB Drivers folder.
Still no luck. It installs the Samsung USB modem drivers fine and shows the phone correctly, but fails on the MTP Driver section.
Just for future reference for anyone that comes across this while searching. I did get this fixed. I tried a couple more usb cables and a friends computer with the same issues.
What I ended up doing was a factory reset on the phone. Plugged phone in after first boot and mtp drivers installed right away.
Ok, this is getting annoying.
Every time I plug my phone to pc, I get "device ID was not found" message. It was like this from the very beginning.
Should I reinstall Samsung drivers, I can log into phone. But if I turn pc on and off - those drivers are forgotten, and phone is not recognized again.
I tried Kies, they do not recognize phone also.
When I reinstall drivers (from Samsung) message says I already have them installed. But the only way phone will connect is when I reinstall drivers again.
Any suggestions?
Just unplugged and replugged it again - logs in fine. But, like I said - turn pc off - those drivers are forgotten...
Hi,
After the most recent update (OTA), when I connect my phone to my PC, regardless of what mode I have the USB set for on the phone, I can no longer connect
to my phone.
It worked flawlessly before.
The Huawei HiSuite also cannot connect (although I don't norm ally use that anyway).
I have tried reinstalling ADB and also HiSuite to no avail.
One thing I do notice is that there was a HDB driver missing. When I rebooted my PC it has now changed to 'USB Composite device' but shows the error
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
{Bad Image}
%hs is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0x
I've tried to automatically install a driver, again no joy. (Because the device is not recognised, it just says it could not a find a suitable driver).
If I uninstall the device and then plug my phone back in we then start with the HDB device (for which there is no driver according to MS), which upon reboot becomes the 'USB Composite device' again.
So, anyone know how I can fix this? I'd like access to my phone through my PC if possible.
TIA (Thanks in Advance)
I know it's obvious, but have you tried a different usb port.
UrbanBushman said:
I know it's obvious, but have you tried a different usb port.
Click to expand...
Click to collapse
Yes. Front and back of PC as well through a hub.
It makes a sound like it connects, then I get a popup on my phone "Charge only / Transfer files / Transfer photos" and regardless of which one I select, it then disconnects.
Somewhat annoying. It worked okay before latest update.
I've even reinstalled ADB, even though I'm fairly certain this has nothing to do with it.
Thanks for your reply anyway!
[Solved]
I managed to solve this by plugging in my Honor 9. On the device manager page in Windows take a look at the 'USB Composite Device' item and selecting with an exclamation mark against it and right click it and select"Uninstall device" from the menu. When it asks to remove the driver, select yes. Unplug your phone. Reboot your PC. Upon plugging your phone back in, your device will be re-detected and Windows will install the driver correctly.