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Hey all I was given an Eris by a friend so I rooted it easy enough at 1.5 last August. Since then I have had a few different custom roms loaded and everyone of them that I tried to activate the phone on didn't work. This phone was not activated when I rooted it, and I have to take it to my local verizon shop to have them try to activate it after they deactivate my moto droid 1. I' ve been digging for awhile now trying to figure out if it's the baseband version or what. Can someone please help if at all possible.
Current phone info:
Firmware: 2.1
Baseband: 2.42.01.04.27
Kernel: 2.6.29,
Build: 2.36.605.1 case release-keys
Software 2.36.605.1
Browser WebKit 3.1
PRI: 2.11_002
PRL: 58003
ERI: 5
When the phone boots it shows the verizon logo which doesn't completely mean the radio is flashed for versions network, but I have no idea how to tell otherwise.
Thanks.
If you activate the phone with a stock, or near-stock ROM (let's say Ivanmmj's "Official 1.0"), then thereafter, nothing you do to the phone with dev ROMs from this site will change the phone's activation data (stored in the phone) afterward - not flashing a different radio, nor performing a "wipe/factory reset" (in Amon_RA), nor installing a different ROM will change that.
When it comes to deactivating the phone - or more precisely, clearing the activation state of the phone, the only thing that seems to accomplish that is one of the factory recoveries - Amon_RA does not touch it. This happens if you perform a "factory reset" in the regular OS, which actually causes a boot to the recovery, which does all the "dirty work". You can also manually boot the stock recovery, and use the wipe menu to achieve the same result.
You can see that this makes de-activation inconvenient for rooters - but most of them don't need to do that.
So I'm reluctant to conclude that the radio firmware is affecting your result.
What happens when you try dialing *228 option 1? The call goes through, but you get an error voice announcement after some delay?
I was under the impression that people that flip back and forth between two phones on the same service don't ever bother to de-activate the phone in use: they just make sure that current phone is turned off before they attempt to activate the next phone.
I suppose you could restore the phone back to complete stock (including the stock recovery) before activating it, and then re-root it and reload a nandroid backup... but that's sort of a pain in the neck if this is something you plan on doing regularly.
bftb0
PS I could swear I have activated my phone (*228 option 1) with a dev ROM on the phone, but don't remember the specific details.
First off thanks for the quick reply. I've been researching this whole time and when I dial *228 I don't even get prompt to pick an option. This tells me that somehow the radio itself is possible damaged. Is there anyway a rom could damage it? I ask knowing it's highly unlikely... I know the phone worked fine up to the release of the droid x when the friend upgraded to it. And all I've done is rooted and flashed, so I'm curious, can I test the radio at all?
Thanks.
RnkG said:
First off thanks for the quick reply. I've been researching this whole time and when I dial *228 I don't even get prompt to pick an option. This tells me that somehow the radio itself is possible damaged. Is there anyway a rom could damage it? I ask knowing it's highly unlikely... I know the phone worked fine up to the release of the droid x when the friend upgraded to it. And all I've done is rooted and flashed, so I'm curious, can I test the radio at all?
Thanks.
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Click to collapse
I just re-read your initial post and actually can't tell if the phone has ever been successfully activated since you received it. You mentioned taking it in to the Verizon store, but you didn't say what the outcome was - was the Verizon store unable to activate it?
Normally when you dial *228 it just sounds like a normal voice call - you hear audio, the recorded lady's voice provides a menu, etc. Since that needs to happen in order to activate the phone, it is fairly obvious that the cellular radio must be working completely for that to happen - so the fact that you don't hear any audio seems to indicate something is wrong.
Why don't you try and reflash the phone back to stock using the download from this thread which also flashes the radio:
[ROM][10/20/2010]FlashBack21 v1 -Return to Factory Stock - UPDATED
And see if that gets you any different result. That would eliminate any effect of "dev" software, and also reflashes the radio with the July 2010 version - the last one officially shipped by VZW/HTC for the Eris. If you can't get audio (and you are sure from playing music that there isn't a speaker problem), that would point to a hardware problem.
BTW - even if the phone is working completely, VZW needs to already be aware that it's ESN/MEID is associated to your account, and I think that your other phone needs to be turned off at the time you attempt activation.
cheers
Thanks again. I'll work through that and then post back here.
Thanks again!
So I followed the simple to use guide as directed and everything flashed just fine. When when I got to the activate screen I tried to activate and when it dialed the number I hear nothing. So I turned the speaker on and hit number on the dial pad to make sure the volume is working and it appears to, but it doesn't make the ringing sound when you normally call a number. Soooooo as a desperate act to see if the radio was working what so ever I did something crazy... dialed 911, and I heard it ring one time, then hung up and pulled the battery. So i think the radio works fine in it, I'm going to go to the verizon store and have them try and activate it again.
Thanks a million for all of your help! I really, really appreciate it!
Update:
Just got back from the verizon store. They maunally activated the phone and still no connection to the network. What I don't understand is how when I dialed 911 it rang but nothing else will. Could verizon be blocking this phone?
RnkG said:
So I followed the simple to use guide as directed and everything flashed just fine. When when I got to the activate screen I tried to activate and when it dialed the number I hear nothing. So I turned the speaker on and hit number on the dial pad to make sure the volume is working and it appears to, but it doesn't make the ringing sound when you normally call a number. Soooooo as a desperate act to see if the radio was working what so ever I did something crazy... dialed 911, and I heard it ring one time, then hung up and pulled the battery. So i think the radio works fine in it, I'm going to go to the verizon store and have them try and activate it again.
Thanks a million for all of your help! I really, really appreciate it!
Update:
Just got back from the verizon store. They maunally activated the phone and still no connection to the network. What I don't understand is how when I dialed 911 it rang but nothing else will. Could verizon be blocking this phone?
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If they activated it I don't know how they could be blocking it. I would've checked to see if it was working before I left the store, and when it wasn't, would've brought this issue up with them.
Are you just going by their word that they activated it, or is there some other way you can tell that it's activated, even though you're not getting any service? What I mean is, if you're not getting any service, how can you be sure they activated it successfully?
RnkG said:
Update:
Just got back from the verizon store. They maunally activated the phone and still no connection to the network. What I don't understand is how when I dialed 911 it rang but nothing else will. Could verizon be blocking this phone?
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Click to collapse
Other than bad hardware, the only thing which would cause this problem would be a "blacklisted ESN" - that would usually be a stolen phone, or a phone that was on a Verizon account that was abandoned by the subscriber with an unpaid balance. (Verizon doesn't want customers who cheat them to continue to cheat them by habitually opening new accounts under assumed identities, so they just blacklist the ESNs of phones that were used on abandoned accounts with unpaid balances)
Verizon won't activate phones with blacklisted ESNs - but if you walked in the phone store and asked them to activate it for you, I would presume that they would have told you straight up "We can't/won't activate this phone".
The radio does not use a separate technology for 911 calls, so, yeah - there is something odd going on here. Perhaps you had a "green" VZW customer assistant that isn't familiar with what happens when someone wants to activate a blacklisted phone, and simply didn't take notice when "something unusual" popped up on the computer they used to enter in your activation request.
You've got stock software on the phone now, so I wouldn't hesitate to pick their brains about it. Telling a VZW tech about the 911 call might convince them a little better - but just remember that you are admitting to a criminal activity (calling 911 without due cause).
Also - bear in mind that by law (in the US) every cell phone has an aGPS unit in it, precisely for the purpose of emergency services locating a cellular handset when the user is incapacitated. ( There is a small risk that if you make a 911 call, cops will end up at your door even if you hang up.)
So I installed CM7 following the wiki on there site, using Revolutionary.io Everything worked fine, got s-off, installed the CWM recovery and then installed CM7. Well when I boot to CM7 the phone is telling me that it is no longer activated. It worked perfectly before. Ive rooted several EVOs on Sprint in the past and have no issues, didnt know if anyone had has some similar problems before and what they did to fix it.
This is a common Revolutionary bug.
You can try to take the battery out for a full minute and then go to settings, update, update profile. Then update the PRL. This did not work for me.
If that fails you need to try to send text messages and record the error codes when they fail. Call sprint from a different phone and give them those codes (dont tell them you rooted or s-off'ed) Hopefully you get someone with half a brain and they ask you for the IMEL code (behind the battery) and reset your phone. It took me 3 calls (and resets) to Sprint over a week but finally it stuck. On a friends phone it only took 1 reset by Sprint to get it to work. If you have any call or text failures after Sprint resets it you need to call them again.
I personally believe this is caused by a failure in the hands-free activation mechanism preformed after running Revolutionary.
Is it possible that you flashed a GSM rom aka the wrong radios? I'm assuming you mean it has no network connections by "not activated", some more detail might help you get a solution quicker.
Good luck!
Well after some reading, people were saying that I should go back to stock and then reactivate. So I did that and when back to CM7 and and nothing. Others were saying to play with the MSL buy dialing ##3282 or 228 but I didn't have the code for it so I just went back to CM7 and it turns out it works now. Not sure why but who the hell cares. Sucks that Revolutionary has those issues. Its worked great for me so far.
I had this happen too right after I rooted a week ago using Revolutionary.
It's no big deal and you don't need to waste your time switching roms or jumping through hoops just call Sprint and tell the your phone just stopped receiving calls.
In my case my 3g data worked but not texts or calls. I called Sprint and just said my phone wasn't making or receiving texts or calls and I wasn't sure why.
They just reset something on their end or whatever they do and I was good to go. No need to do anything else.
Sent from my PG86100 using xda premium
Starting on Monday night 02/18/13 I was going through settings on my phone and accidentally selected Band 800 not knowing what I was doing. Immediately I noticed I was unable to send sms/mms. Later I discovered unable to send/receive calls. I can receive mms/sms and data works just fine.
The phone shows a 4g connection (cdma+lte) but if I switch to cdma it loses signal.
I have already spent the past 2 days on the phone with Verizon and HTC. Neither of them can figure out how to fix my problem. I have factory reset the phone, replaced SIM card with a new one, updated OS to ICS from http://forum.xda-developers.com/showthread.php?t=2136273 and updated the radio from the same post.
I used the DEBLOATED Rom Deodexed version: 7.02.605.06 710RD
Phone is rooted with Revolutionary.
After several more factory resets as directed by Verizon and HTC, the initial issue remains.
I rooted my phone in 2011 and have had zero issues til Monday when I selected that band 800 setting.
I am unable to receive a factory replacement due to the phone being quite worn and used. I am not willing to pay Verizon a $100 deductible to replace my phone (pointless having insurance if I have to dish out more $$$ to use it)
Please if anyone out there knows how to fix this...help me.
Go back to what you messed around with and see if you can change it back
If I hadn't already tried that and it worked, I wouldn't have made a thread on here. Verizon and HTC both can't even figure out why it won't work.
The craziest thing is I had switched service over to a different phone (HTC Imagio Windows Mobile) and still had the same issue. That phone isn't rooted or modified in any way. Had never been used til I took it out of the box and had Verizon change service over to it.
It is definitely something with Verizon and HTC phone on their end, not mine.
I am now on a 3 year old Blackberry Curve that isn't having any of the issues either of the HTC phones had.
Hmm strange but i remember back in september i flashed Newts sense 4.0 rom and it was too laggy so i went back to stock 2.1 and my data was out it had the 4g icon and everything and but it would timeout and my texts would come in late even though i tried many radios and even called verizon but no luck. In the end I went to the Rom Roll up thread and flashed the Froyo Ruu from Hboot and let it do its thing then i upgraded it all the way to Gingerbread rooted again with revolutionary and that fixed my radio problem might fix yours too im not sure just sharing my experience
Ok so I (foolishly) bought a galaxy s4 with verizon even though I was moving overseas to Israel in two months. I made sure that the phone was world capable (like it can do cdma and gsm) and the guy at the store said it would handle foreign sims no problem. Once I arrived here I got a new sim. I figured out that it needed to be in gsm. From then on it had the service bar and confirmed it was connected to Orange. Since then I have been able to receive calls and texts, but not make them, every time I try to make a call before one ring I get a prerecorded message saying that my number cant be completed as dialed. I have tried several things already to fix this: to a cell phone repair person, to the local sim carrier where a lady tried using the sim of her own phone, customer service at verizon and samsung (who both told me to go see the other). I also did a factory reset which didnt do anything.
my phone is not rooted and is schi545 ME7. I will root if I have to, but if I dont I would prefer not to for the time being
Anyway I suspect the problem has something to do with the fact that I got the phone from verizon. Every time I start the phone I get the Verizon logo and after a minute I get a notification from the verizon set up wizard saying that I have a non verizon sim and that the sims source is unknown. I also tried disabling the verizon security and was able to make the notification go away but the problem persists.
Can someone with experience with this kind of stuff help me please? Thank you so very much:good:
Are you sim unlocked? I don't think the phone is unlocked. Talk to verizon to see if they'll unlock it.
According to verizon I am. I spoke with multiple representives from verizon and they said the phone was unlocked
medphratalon said:
According to verizon I am. I spoke with multiple representives from verizon and they said the phone was unlocked
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Has any one told you if you have to change any apn, access point name? That may be the problem too. They can be specific to the carrier.
No, how do you configure that
medphratalon said:
No, how do you configure that
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In system settings, network & wireless, more, mobile networks, access point name. It'll be specific to the carrier so i can't help you there.
all LTE Verizon phones after Galaxy Note 2 are factory unlocked it must be a APN issue. Try maybe to do a factory reset and as previous poster suggested do the steps he told you to change the APN or look into I think it's called HiApn in Play Store.
Also try to put it in global mode or GSM? play with the settings.
still having problems
Thanks for all the input everyone but my problem still persists
I downloaded HiApn and followed its instructions to which told me to set up 3 Apns. I noticed that only one of them can be active at the time. I tried with each one active and I still can not make phone calls. Does anyone have any other ideas?
medphratalon said:
Ok so I (foolishly) bought a galaxy s4 with verizon even though I was moving overseas to Israel in two months. I made sure that the phone was world capable (like it can do cdma and gsm) and the guy at the store said it would handle foreign sims no problem. Once I arrived here I got a new sim. I figured out that it needed to be in gsm. From then on it had the service bar and confirmed it was connected to Orange. Since then I have been able to receive calls and texts, but not make them, every time I try to make a call before one ring I get a prerecorded message saying that my number cant be completed as dialed. I have tried several things already to fix this: to a cell phone repair person, to the local sim carrier where a lady tried using the sim of her own phone, customer service at verizon and samsung (who both told me to go see the other). I also did a factory reset which didnt do anything.
my phone is not rooted and is schi545 ME7. I will root if I have to, but if I dont I would prefer not to for the time being
Anyway I suspect the problem has something to do with the fact that I got the phone from verizon. Every time I start the phone I get the Verizon logo and after a minute I get a notification from the verizon set up wizard saying that I have a non verizon sim and that the sims source is unknown. I also tried disabling the verizon security and was able to make the notification go away but the problem persists.
Can someone with experience with this kind of stuff help me please? Thank you so very much:good:
Click to expand...
Click to collapse
Go to Setting, call setting, disable the prefix international. I have done the same for using Verizon S4 in Indonesia.
Mine was not unlocked either, although I knew this before buying. This is a guide I tried (without success) to unlock it on my own.
Like the last poster, I reside in Indonesia, but I was never with Verizon. I rooted mine and have had no problems since.
Ok so I went to call settings and the closest I found was assisted dialing for international calls and the option to turn it on or off. I played with that for a bit and it didnt work.
I also tried the code and it said connection problem or invalid code
during my fiddling I came upon an app that showed promise of fixing my problem if I had adb shell. Does anyone have a good place to get that? I tried a few that didnt work out for me. There was another that showed promise but it wouldnt send a package no matter what I try
Thanks
If you want ADB, you need to download Android SDK and have Java Runtime Environment also installed. Then, it is just a matter of typing in "adb" into the command prompt of Windows.
Is there a serious conflict for you not rooting the device? The true benefit of doing this is to get SIM cards from anywhere to work, and to allow certain apps to work. Rooting is simply a matter of bypassing security parameters. As long as you follow instructions strictly, you won't have an issue using the phone as it should be used.
yea I suppose I could try to root it. Im just not great at that stuff and am worried about messing up my phone permanately
medphratalon said:
yea I suppose I could try to root it. Im just not great at that stuff and am worried about messing up my phone permanately
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Click to collapse
You don't need to root. You need to sim unlock. Get a hold of att international chat and adj them for an unlock code.
Hey guys thanks for all the help but I figured out that it was just a bad sim all along and that the first school screwed me over
But everything works now
I have the AT&T Galaxy Mega i527 I got the phone a little over a month ago and had it unlocked and running on T Mobile perfectly well a few days ago it stopped working so after calling Samsung and making a few more calls I'm being told im Blacklisted, so after paying The Unlock Pro's to fix this im getting full Data at over 10MBPS at all time and as far as I can tell my Text work but Calling Out/Receiving Calls has major issues! when it does(rarely does) call out it will take forever to start ringing and most of the time it will drop the call..please help!!
banks2878 said:
I have the AT&T Galaxy Mega i527 I got the phone a little over a month ago and had it unlocked and running on T Mobile perfectly well a few days ago it stopped working so after calling Samsung and making a few more calls I'm being told im Blacklisted, so after paying The Unlock Pro's to fix this im getting full Data at over 10MBPS at all time and as far as I can tell my Text work but Calling Out/Receiving Calls has major issues! when it does(rarely does) call out it will take forever to start ringing and most of the time it will drop the call..please help!!
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Click to collapse
If your getting full data you can use various apps to make and receive calls and text like mo+ or grooveip to name a few. I believe you need a google number to use the aforementioned. There are some that provide a number for you like talkatone.
cakegetter said:
If your getting full data you can use various apps to make and receive calls and text like mo+ or grooveip to name a few. I believe you need a google number to use the aforementioned. There are some that provide a number for you like talkatone.
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Click to collapse
Those will all stop working as of mid-May. Google will be disabling external VoIP functions then.
Another alternative is skype. I pay 2.99 a month for unlimited calling in the US, you can also receive calls from landlines through skype. I think that service is like $7 a month. Hopefully this will help with your problem.
Can you check on http://www.t-mobile.com/verifyIMEI.aspx ?
banks2878 said:
I have the AT&T Galaxy Mega i527 I got the phone a little over a month ago and had it unlocked and running on T Mobile perfectly well a few days ago it stopped working so after calling Samsung and making a few more calls I'm being told im Blacklisted, so after paying The Unlock Pro's to fix this im getting full Data at over 10MBPS at all time and as far as I can tell my Text work but Calling Out/Receiving Calls has major issues! when it does(rarely does) call out it will take forever to start ringing and most of the time it will drop the call..please help!!
Click to expand...
Click to collapse
Google for checkesnfree, can verify if phones are blacklisted there.
Possible 1)
Dial *#0011# with your sim card inside. Look for something called "IMEI CERT". If it says "Fail" (or not listed at all) then the problem is "The Unlock Pro's" have buggered your NVM. And without a proper backup of your original NVM, nothing to do.
Possible 2)
Flash the stock modem for your Mega (newest version only) and kernel only. Wipe data/factory reset, then reapply your APN settings. Make sure to do a manual select on the network.
Possible 3)
Dial *#06#, write down your IMEI, then pull your battery out and look at the sticker on back and see if the IMEI on the sticker matches. If it doesn't then they have altered your IMEI (which is illegal by the way), and put your IMEI to one that is in use by another phone.
thanks for all the reply's!!! do you guys kno where I could download the modem for this phone?? I had to download an re-install the modem on my Unlocked AT&T S3 I747 I had on Metro
just to give a update im still having the calling out/receiving calls problem , the company I paid 60 to fix the IMEI refuses to even respond to my e-mails.. I jus find it weird im still getting full data at all times and the phone has the 4G LTE sign at the top right of the screen until I go to make a call then it jus goes to a regular 4G sign with no LTE. also I've noticed the calling out/receiving calls feature works fine depending where im at like for instance I went to the hash bash in Ann Arbor the other day and everything was working fine.. im thinking im going to just send the phone to Joe The Android Rooter and see if he has luck getting it figured out. I'm jus sick of this thing being a money pitt..
SaHiLzZ said:
Can you check on http://www.t-mobile.com/verifyIMEI.aspx ?
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Click to collapse
Thanks. That was helpful thread in your promoted link.