Hi, i got me a razr 3 days ago and was very happy with it.
But, as i happend to use the phone in the dark, i notised that when the screen brightnes was set to low there was ALOT off black marks under the screen. right then and there it lokked like water damage. but thees mark wherent noticable when in a light room or screen bright* set higher.
so i went back to the store and got a new one, but soon noticed the same defect in the new phone.
Anyone else have this problem?
https://supportforums.motorola.com/message/513648#513648
I have had the phone for just 24 hours and already noticed this problem with the screen. I will return it tomorrow and hopefully get one with a "better screen". The spots aren't the worst but I have a line straight down the whole screen. I have a pic but to new to post it.
spooner427 said:
I have had the phone for just 24 hours and already noticed this problem with the screen. I will return it tomorrow and hopefully get one with a "better screen". The spots aren't the worst but I have a line straight down the whole screen. I have a pic but to new to post it.
Click to expand...
Click to collapse
can u upload it to some pic sharing website?
have the same issue mate
posted it here check it out
https://supportforums.motorola.com/thread/62338?tstart=0
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As faced by spooner427. I am posting this image for him on request.
Thanks circleofomega for posting the pic
Yes, I have this problem too. I returned the phone for exchange
I had the black splotches on my Razr screen as well. I took it in and Verizon replaced it. Got it home and tested it and there is no more black splotches. I did notice a little bit of the "some areas are darker than others" but for the most part it is not noticeable at all.
I had this problem on my SGS2....replaced the screen 4times...still not solved! finally getting a refund from Samsung... was considering the droid razr well... but after reading this.... *packs my bags and runs*
I did get the phone replaced and was able to find one with alot cleaner of a screen and I only looked threw 3 phones they brought out. I had a diagonal line threw the screen. Either way the phone itself is great just glad Verizon actually cares about customer.
"The RAZR display uses a new high efficiency OLED material. These screens may in some cases exhibit slightly darker regions, like you've noticed. Because the darker regions are only visible when viewing the black screen in a very dark environment, they will not interfere with general use. Most importantly, they don't change over time and are typical for this generation of OLED material. They in no way indicate a problem or defective screen."
[TSON] said:
"The RAZR display uses a new high efficiency OLED material. These screens may in some cases exhibit slightly darker regions, like you've noticed. Because the darker regions are only visible when viewing the black screen in a very dark environment, they will not interfere with general use. Most importantly, they don't change over time and are typical for this generation of OLED material. They in no way indicate a problem or defective screen."
Click to expand...
Click to collapse
I have seen Motorolas response but I work nights and the "general use" of my cell is in a low light environment, so this was an issue for me.
spooner427 said:
Thanks circleofomega for posting the pic
Click to expand...
Click to collapse
no problem...good to know your problem is solved..am planning to buy one myself but am thinking twice now...
spooner427 said:
I have seen Motorolas response but I work nights and the "general use" of my cell is in a low light environment, so this was an issue for me.
Click to expand...
Click to collapse
Try switching it for a new phone. If you encounter enough models with a substantial amount of artifacts, Verizon will offer you an exchange for another phone model.
[TSON] said:
"The RAZR display uses a new high efficiency OLED material. These screens may in some cases exhibit slightly darker regions, like you've noticed. Because the darker regions are only visible when viewing the black screen in a very dark environment, they will not interfere with general use. Most importantly, they don't change over time and are typical for this generation of OLED material. They in no way indicate a problem or defective screen."
Click to expand...
Click to collapse
Thanks for your answer.
There are some friends very care the dark spots in my city, and i think your answer can tell the truth.
[TSON] said:
Try switching it for a new phone. If you encounter enough models with a substantial amount of artifacts, Verizon will offer you an exchange for another phone model.
Click to expand...
Click to collapse
I did swap it out at Verizon. They brought out a bunch of Razrs and I hid under a coat and started them up and checked the boot screen for marks. By the 3rd phone I found one with a pretty clean screen, only had a few small spots at the bottom barely noticeable.
spooner427 said:
I did swap it out at Verizon. They brought out a bunch of Razrs and I hid under a coat and started them up and checked the boot screen for marks. By the 3rd phone I found one with a pretty clean screen, only had a few small spots at the bottom barely noticeable.
Click to expand...
Click to collapse
LOL! I stole your idea from another forum where you posted the pic your girl took of you under a jacket.
So I went into Verizon and after a bit of persistence I got the rep to let me swap out my phone. He even let me go to the back area and turned off the lights for me. I still used a jacket since the ambient lighting from the store was still interfering with visibility.
I tried the first phone he brought out and it looked pretty bad, so I asked if he could bring out another. The second phone he brought out barely had any marks on it!
Needless to say I swapped out the phones and was very happy. I will be visiting the same store soon to purchase an accessory bundle from the same rep.
BTW thanks Spooner for your previous info about the reps letting you boot up and check the phones.
Don't believe Motorola's explanation... so disappointed due to this issue. Can't find anymore info than what has already been said.
Just probably going to return the phone and get out while I'm ahead.
I called Verizon, and no one knew what I was talking about. Went to the store, and no one knew what I was talking about. Took the phone back today for the Galaxy Nexus, and I couldn't be happier. See you guys later.
Related
Has anyone noticed that the bottom edge of your DNA has a slight 1-2mm shadowy area where the backlight is dim as well as random areas along the sides (this is not the capacitive light bleed which most units all have, which I don't consider a big deal)? I've had numerous replacements and all have exhibited these issues including a few Verizon store units. I find it surprising that this hasn't been reported upon in any reviews. It's fairly annoying on white and light colors, the majority of what I use the phone for (side-by-side with my 4s, the 4s has even lighting to the edges). I also checked out the HTC One in an AT&T store and couldn't see these issues, so it looks DNA rather than HTC specific.
It's a bit hard to make out from pictures, but it is visible.
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Here is a more obvious example along the side:
I guess I'm one of the few who is bothered by stuff like this. Otherwise, this phone is sick.
Infinite Jest said:
I guess I'm one of the few who is bothered by stuff like this. Otherwise, this phone is sick.
Click to expand...
Click to collapse
No, your one of the few whose phone has that issue.
Sent from my HTC6435LVW using xda app-developers app
Bigandrewgold said:
No, your one of the few whose phone has that issue.
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
I've literally had 10 replacements with the same issues.
Infinite Jest said:
I've literally had 10 replacements with the same issues.
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Click to collapse
that sucks you must be getting bad batches. Here's a pic of mine attached below, also I am extremely near sighted to the point where i can see the pixels on this phone no problem taking off my glasses and getting close. I can not find on a white background any light lvl differences. Id try another store to get your next replacement from or something.
reaverclan said:
that sucks you must be getting bad batches. Here's a pic of mine attached below, also I am extremely near sighted to the point where i can see the pixels on this phone no problem taking off my glasses and getting close. I can not find on a white background any light lvl differences. Id try another store to get your next replacement from or something.
Click to expand...
Click to collapse
If the top of that pick is the bottom of the phone, then I can see the dim area, but you're right about the sides looking uniform. I wonder if the refurbishment process introduces issues along the long sides.
yeah they all have it dude. most people just don't see stuff like us lol i know exactly w hat you mean but it doesn't bother me..
now how about this...turn your phone at an angle and look straight down to the top, and notice on the left and right of the verizon logo these 2 black squarish looking spots? lol
Infinite Jest said:
If the top of that pick is the bottom of the phone, then I can see the dim area, but you're right about the sides looking uniform. I wonder if the refurbishment process introduces issues along the long sides.
Click to expand...
Click to collapse
That is the top not the bottom you can see on the bottom where the camera picks up the buttons light bleed.
jayochs said:
yeah they all have it dude. most people just don't see stuff like us lol i know exactly w hat you mean but it doesn't bother me..
now how about this...turn your phone at an angle and look straight down to the top, and notice on the left and right of the verizon logo these 2 black squarish looking spots? lol
Click to expand...
Click to collapse
that's probably the foam between the screen and buttons lol.
jayochs said:
yeah they all have it dude. most people just don't see stuff like us lol i know exactly w hat you mean but it doesn't bother me..
now how about this...turn your phone at an angle and look straight down to the top, and notice on the left and right of the verizon logo these 2 black squarish looking spots? lol
Click to expand...
Click to collapse
Yeah, man; it's a curse. I'm one of those who notices the digitizer when the display is on as well.
Because of those lights, I think the top 1/8 of the screen is a bit brighter than the rest as well, especial if you're viewing in landscape. If you do the same on the bottom, you see nothing, like they didn't put any LEDs there. The inconsistency I've noticed along the sides isn't the exact same between any two phones (I've had a number of replacements mostly due to other issues). I bothers me pretty much any time I use the browser, maps app, texting, or anything like that, but I think i'm slowly getting used to it. From what I can tell of hands on time with the HTC One, it looks like they've mostly avoided this in that model, if not because of a larger bezel to hide the diffuser/LEDs in.
I noticed last night that my S4 has three spots toward the bottom middle part of the screen that show up lighter than the rest of it under dark backgrounds. Now that I saw them, I can't really UNsee them and it's annoying every time I look at it. I was going to try to take it to Verizon and exchange it for another unit and hopefully test it out before I leave. I think for $688 I should have a perfect device. I tried to take a picture and highlight where they are:
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I saw another thread in the main S4 forum where someone said they had their screen replaced, which is odd to me since these things are brand new:
http://forum.xda-developers.com/showthread.php?t=2272689&highlight=light+spot
Anyway, just wondering if anyone else has this problem and what you would do? I'm waiting to get in a chat with Verizon to see what they say before I call the store.
I guess there's only two of us then.
Oled screens are known to do this...its different on each device. Look in any s3 forum or search google and you'll see posts about this. Noth8ng is perfect...everything has flaws...
Sent from my Samsung Galaxy S 4
Known to do it or not, if there are devices out there without this problem I'm going to try to exchange it. I did Google it and saw other people talking about it from different devices and they all ended up exchanging it. For $688 the screen should at least be uniform. Though now that I'm actually Googling OLED mura, I'm seeing that they all do have it. That's part of why I wanted to post this, to see how many others had it with this particular phone. Odd that everything I'm reading says it appears on black screens and you can only see it in the pitch black, yet mine is only visible on gray backgrounds and it doesn't matter how bright it is.
Here's another version of my picture, I tried to bring out the three splotches a little better. Just making sure this is in fact mura.
berfles said:
Known to do it or not, if there are devices out there without this problem I'm going to try to exchange it. I did Google it and saw other people talking about it from different devices and they all ended up exchanging it. For $688 the screen should at least be uniform. Though now that I'm actually Googling OLED mura, I'm seeing that they all do have it. That's part of why I wanted to post this, to see how many others had it with this particular phone. Odd that everything I'm reading says it appears on black screens and you can only see it in the pitch black, yet mine is only visible on gray backgrounds and it doesn't matter how bright it is.
Here's another version of my picture, I tried to bring out the three splotches a little better. Just making sure this is in fact mura.
Click to expand...
Click to collapse
I'd definitely return that, its awful looking in that picture. And your right, for $700 the phone shouldn't have screens like that.
ThugosaurusRex said:
I'd definitely return that, its awful looking in that picture. And your right, for $700 the phone shouldn't have screens like that.
Click to expand...
Click to collapse
It doesn't look anywhere near that bad, just focus on the three darkest splotches. That whole darker circle is a result of the burn tool in Photoshop. It looks very similar to the first picture when I actually use it, but even that picture makes it look worse than it is... the second picture it just to bring out the three spots in case anyone wasn't sure where they were. I'm actually going to edit the second picture again because it makes it look much worse than it really is.
berfles said:
It doesn't look anywhere near that bad, just focus on the three darkest splotches. That whole darker circle is a result of the burn tool in Photoshop. It looks very similar to the first picture when I actually use it, but even that picture makes it look worse than it is... the second picture it just to bring out the three spots in case anyone wasn't sure where they were. I'm actually going to edit the second picture again because it makes it look much worse than it really is.
Click to expand...
Click to collapse
That makes a lot more sense now, I can see a black spot on my display as well, but its only noticeable if I'm looking for it.
And it's only on certain colors too? I'm really torn on whether or not I should try to exchange it.
berfles said:
And it's only on certain colors too? I'm really torn on whether or not I should try to exchange it.
Click to expand...
Click to collapse
No light spots here, but I do have a sinlge pixel that is always red.
theboo7 said:
No light spots here, but I do have a sinlge pixel that is always red.
Click to expand...
Click to collapse
I'd exchange it for that reason too. Maybe it's just me, but for the price I paid I'm going to try to exchange it until I get something I'm 100% happy with. At least until they tell me I can't just take a new one from the inventory anymore.
Well, went and got it exchanged an hour or so ago, this one doesn't seem to have the smear/splotches and doesn't appear to have any pixel issues either. Camera doesn't lag, buttons are good, I can't think of anything else to check. I think I'm in the clear though.
I always download the Dead Pixel Test from the market and check my phones before I become too attached. It's free and works great. I hate getting a phone all set up only to find a dead pixel or screen problem. On my S4 I can't find any light/darks spots, or any dead/stuck pixels.
Tried searching for this defect in this forum but couldn't find similar posts. Basically my ENTIRE screen is full of small dots which have a diagonal pattern. It looks like the picture below but the dots are smaller and they are "rainbow colored". The color is similar to having a droplet of water on the screen.
Does anyone have the same problem? I know the tint problem is pretty common (since my first unit had major problems with colors) and quite a number of people commented on having the bubble problem (which this second unit also has) but what about this "dots" defect?
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Seriously, Samsung's quality control just had to ruin things. I was so excited to be getting my very first Samsung and Android phone but having to put up with this after having to put up with the customer service in my country just ruins everything. Now I have to go straight to Samsung since carriers in my country only allow 1 replacement.
Do you only see it in direct sun light while tilting the phone in 45 deg angle? Well if yes then it's the digitizer and this is completely normal.
yak84 said:
Do you only see it in direct sun light while tilting the phone in 45 deg angle? Well if yes then it's the digitizer and this is completely normal.
Click to expand...
Click to collapse
Nope, I see it looking straight at the screen. The brighter and whiter the screen the more visible it is. It's almost like it's reflecting light (just like how having a droplet of water on your screen).
ng4g3d said:
Tried searching for this defect in this forum but couldn't find similar posts. Basically my ENTIRE screen is full of small dots which have a diagonal pattern. It looks like the picture below but the dots are smaller and they are "rainbow colored". The color is similar to having a droplet of water on the screen.
Does anyone have the same problem? I know the tint problem is pretty common (since my first unit had major problems with colors) and quite a number of people commented on having the bubble problem (which this second unit also has) but what about this "dots" defect?
Seriously, Samsung's quality control just had to ruin things. I was so excited to be getting my very first Samsung and Android phone but having to put up with this after having to put up with the customer service in my country just ruins everything. Now I have to go straight to Samsung since carriers in my country only allow 1 replacement.
Click to expand...
Click to collapse
Sorry, is that a photo or a screen shot?
tiboric said:
Sorry, is that a photo or a screen shot?
Click to expand...
Click to collapse
Nah, did it through Photoshop. Tried getting it using my iPad's cam but couldn't capture it in the photo. The dots are way smaller than those in the pictures and there are more spaces diagonally but it spans the whole screen. Also, there are criss-cross patterns but only on the curved edges.
Maybe the glue of the lcd or the gorilla glass? Something liquid-like since it reflects light (brighter = more prominent). My first unit didn't have the same problem
It's the pointing marks built into screen to register where you press.
harfot said:
It's the pointing marks built into screen to register where you press.
Click to expand...
Click to collapse
Hmm, but I shouldn't be able to notice it 2 feet away right? I carefully examined my first unit which had defective buttons and horrible tints but I never saw these dots.
Do you have a screen protector applied to the screen?
-NV
NVETHIS said:
Do you have a screen protector applied to the screen?
-NV
Click to expand...
Click to collapse
Nope, no screen protector. This is my 2nd unit so I'm only planning to put a screen protector when I get one with no defects / problems.
I have the exact same problem
I just got my Galaxy S 6 Edge gold from repair from Samsung for Microphone defect and while I was checking the phone to make sure everything is fixed, I noticed the same problem as yours.
Are the dots considered as defects? or it's just pointer marks which every S6 phones have?
and what did you do about the defect?
MBwinnipeg said:
I just got my Galaxy S 6 Edge gold from repair from Samsung for Microphone defect and while I was checking the phone to make sure everything is fixed, I noticed the same problem as yours.
Are the dots considered as defects? or it's just pointer marks which every S6 phones have?
and what did you do about the defect?
Click to expand...
Click to collapse
It's a defect. It's the pattern of the Gorilla Glass but it shouldn't be visible when the screen is turned on. My first unit didn't have it but had other defects.
ng4g3d said:
It's a defect. It's the pattern of the Gorilla Glass but it shouldn't be visible when the screen is turned on. My first unit didn't have it but had other defects.
Click to expand...
Click to collapse
Hey ng4g3d,
so were you able to get it replaced for that reason? if you did, did they replace the whole front glass?
thanks
MBwinnipeg said:
Hey ng4g3d,
so were you able to get it replaced for that reason? if you did, did they replace the whole front glass?
thanks
Click to expand...
Click to collapse
Haven't had it replaced yet. I'm waiting for the newer batches to come out so I'll have it replaced come July. I'm pretty sure it'll be replaced though since my phone has tons of bubbles in addition to the Gorilla Glass pattern being visible and slight pink / green tints scattered around (which I believe got burnt in since the tints weren't noticeable during the first week).
Even tho it sounds like a defect, it still is a pretty pattern? always looks on the bright side!
I have the same problem with my verizon s6 edge I had three replacement but they all have the same problem on the screen with small dots colored pattern lines, I only start to notice
When I crank my brightness to the high and also when the screen is off most people won't find this issue in less they start to look closely to the screen , i think most s6 are affected but most people won't notice looking from 1 to 2 feet away , I try to show some friends only few noticed the issue, but if you pixl head like me it's really noticeable on high brightness
Sorry I know this is an old post, but I have the same problem on my S6 Edge. Are there any soloutions? Should I send my phone to get repaired, or ask for a replacement?
Im about to buy a V10 but I has heard about bleeding light on the left edge/corner of the 2nd screen. Is it happen on all the v10 or just some and I can exchange for a new one if it happen to me?
It's all of them...is only noticeable really when the screen is off in a dark room....not a deal breaker for me...this phone is awesome!
Well, its an issue on all v10s, and personally I don't mind it. It winds up looking like a gradient from the top right corner that occupies roughly 5-10% of the main screen, with no line or anything between the first screen and the second screen. I would take a pic for you, but I don't have a camera that can pick it up. What you could do is go into a store and cover the phone with like a jacket or something and look under there while its off to see if you have an issue with it.
Sent from my LG-H900 using Tapatalk
street.basketball said:
Im about to buy a V10 but I has heard about bleeding light on the left edge/corner of the 2nd screen. Is it happen on all the v10 or just some and I can exchange for a new one if it happen to me?
Click to expand...
Click to collapse
Mine definitely has the light bleed that people are talking about but sometimes when i turn the screen off it isn't as noticeable. Doesn't really bother me though
Why is this an issue? It's kinda like just trying to find something wrong!
eric5949 said:
What you could do is go into a store and cover the phone with like a jacket or something and look under there while its off to see if you have an issue with it
Click to expand...
Click to collapse
Doing that in a store will make you look very suspicious
It'll look like you're trying to steal the phone lol :laugh:
Anyhow it's there but it's really not a big deal
I switch off the second screen at night, I set it to private mode anyway :good:
drunkboi said:
Why is this an issue? It's kinda like just trying to find something wrong!
Click to expand...
Click to collapse
well it's literally a hardware issue, I think I will just go to a store and test it, If it is not a big deal, then I will buy it or wait till LG fix it because I saw some look that pretty bad on youtube
Mine has it as well but it doesn't bother me one bit. One of the perks to having a backlit screen but the trade off is great for direct sunlight viewing
Sent from my LG-H901 using Tapatalk
vrnsr said:
Doing that in a store will make you look very suspicious
It'll look like you're trying to steal the phone lol [emoji23]
Anyhow it's there but it's really not a big deal
Click to expand...
Click to collapse
Well, you could let the store associates know about it first. [emoji13]
Sent from my LG-H900 using Tapatalk
street.basketball said:
well it's literally a hardware issue, I think I will just go to a store and test it, If it is not a big deal, then I will buy it or wait till LG fix it because I saw some look that pretty bad on youtube
Click to expand...
Click to collapse
As the others have said, it's definitely there. It all boils down to personal preferences - it's definitely there on mine and it can be a little annoying at times but I love the phone enough to overlook it. Just basically becomes what you're willing to look the other way on.
Mine has the light bleed ... but it's only noticeable in a dark room when the screen goes dark - then for the next 30 seconds the second screen stays lit and you see the light bleed. Once the 30 seconds passes, the second screen dims and the light bleed is nearly impossible to see.
3 of my associates have this phone and 2 of them do not have any light bleed at all. It doesn't seem to matter if it's an AT&T or Verizon version - some have no bleed, some do.
It shouldn't bother you. Then again, if you're anything like one of my OCD associates, it might make you insane, as he returned 2 of them till he got one that didn't have any bleed.
Mine has it too. I don't think it's a deal-breaker but you will notice it in a completely dark room.
Here's a photo showing it.
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This was taken in a completely dark room with a 10 second exposure, at pretty much the worst angle for seeing the bleed.
I can see it on mine in a dark room only. Doesn't bother me one bit
I've gone through 3 devices. The first two were both from an 11/15 batch of phones, and had very noticeable light bleed, with one even having some on the upper left of the main screen as well. On these phones, you could notice it even with lights on as the icon on the left of the second screen was noticeably brighter/more vivid than the rest of the icons, which looked pale and washed out. The third phone is from a 12/15 batch, and is much better. It shows a slight bit of bleed like the picture in the post above, but none on the main screen. The light bleed it does have is really only able to be seen at night in a dark room. Otherwise you can't tell at all and that screen's blacks are just as inky black as the rest of the screen.
LoL. yea i noticed it too. reminds me of my very old CASIO watches when u press the light button to see the digital screen at night. However, not a deal breaker at all. i barely notice it every now and then
TriBeard said:
I've gone through 3 devices. The first two were both from an 11/15 batch of phones, and had very noticeable light bleed, with one even having some on the upper left of the main screen as well. On these phones, you could notice it even with lights on as the icon on the left of the second screen was noticeably brighter/more vivid than the rest of the icons, which looked pale and washed out. The third phone is from a 12/15 batch, and is much better. It shows a slight bit of bleed like the picture in the post above, but none on the main screen. The light bleed it does have is really only able to be seen at night in a dark room. Otherwise you can't tell at all and that screen's blacks are just as inky black as the rest of the screen.
Click to expand...
Click to collapse
how do you know the batch of the phone?
i also notice the light when i looking direct/normal at the screen should I get replacement? i just got it today kind of sad i talk to LG about it they say should I get new phone at the store apparently is a known issue for them
Mine has it also but it is visible only in completely dark room with main screen off and second screen is bright. If both screens are on or second screen is dim (i use auto brightness so this is the case most of the time) it is not visible. It does not annoy me at all. Now i use nillkin leather quick cover case so it is not visible at all because main screen turns on automatically by opening the cover.
Hello all,
Last night I watched a show on my tablet in total darkness and noticed some weird banding which I thought was caused by the video itself but then I checked with the other apps and it was clear that it wasn't the video but the screen itself. Is my tab screen faulty? It's just over 3 weeks old for God's sake! Is anyone else experiencing the same issue or am I the only one?
Taken using night mode so as to highlighted the areas
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
This is what it looked like while watching
those look like window reflections. Make a drawing, fill the entire screen with solid black, do you still see the banding? Do you have blue light filter on? If you still see it and you don't have any filters and you're sure it's not reflections, return it.
At low Brightness with night mode on mine is a bit patchy but yours seems worse. If it bothers you I would exchange and see if you get better luck next time
mine is solid black no pathing
That looks faulty
Sent from my SM-N975U using Tapatalk
Hi guys. Thanks for your comments. I tried disabling the blue light filter. Also, it was pitch black in the room with no reflection anywhere.
Spoke with Samsung and it's going to be replaced.
gottahavit said:
mine is solid black no pathing
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Click to collapse
Lowest brightness with blue light filter on ?
Can't help you as far as the screen is concerned, but nice choice about watching Succession, season 2 has been great.
Inviato dal mio GM1913 utilizzando Tapatalk
Reuben_skelz92 said:
Lowest brightness with blue light filter on ?
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Click to collapse
Lowest brightness yes. Blue light no. I never use that. I surely would never use with video
I watch on mine in dark, complete black the screen is, no bleed etc.
Return it.
Hmmm I'm noticing similar to mine now even without blue light filter and normal brightness
Hey guys. Just an update. It's a bit of a long story but the tl;dr version is that I have got a new Tab S6 today and guess what? The same screen-bleed issue but on a different part of the screen.
Portrait
Landscape
I phoned the Samsung shop team and they were extremely helpful and arranged a replacement. However, I am very disappointed with the quality control. Does anyone know how I can raise this with Samsung so that something would be done at a higher level i.e. maybe there is a faulty batch or something?
Is that right from a factory reset without installing or restoring any apps? I have to wonder at this point if it's some software, These are amoled screens, there shouldn't be any bleed, there's no backlight. While some pixels can definitely fail what you're seeing on 2 tablets seems highly unlikely not random across the screen. Only other thing I can think of is you have something putting undue pressure on parts of the screen.
gottahavit said:
Is that right from a factory reset without installing or restoring any apps? I have to wonder at this point if it's some software, These are amoled screens, there shouldn't be any bleed, there's no backlight. While some pixels can definitely fail what you're seeing on 2 tablets seems highly unlikely not random across the screen. Only other thing I can think of is you have something putting undue pressure on parts of the screen.
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Click to collapse
No. The pictures above are of the replacement tablet. I hadn't had the chance to transfer my settings or anything so it's factory formatted. All I did was turn on night mode at night and start the dialer app as well as other Samsung apps. Even the keyboard is brighter on one side than the other. I asked the other half to look and point out anything odd and she spotted it straightaway.
The tablet was literally out of the box. Barely stayed out of the box for an hour and there was nothing else pressed against it at all.
gottahavit said:
Is that right from a factory reset without installing or restoring any apps? I have to wonder at this point if it's some software, These are amoled screens, there shouldn't be any bleed, there's no backlight. While some pixels can definitely fail what you're seeing on 2 tablets seems highly unlikely not random across the screen. Only other thing I can think of is you have something putting undue pressure on parts of the screen.
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Click to collapse
It's not bleed it's just uneven tints on the screen, very common and annoying as heck.
wow I've never seen anything like that on an oled or amoled screen. I have the S2,S3, S4, note 8, note 10+ and LG Oled and never seen anything even close.
What you have with the white, doesn't surprise me as much as the black as with black the pixels should be OFF.
The mate 20 pro was plagued with green screens like that. I believe they were lg oleds
gottahavit said:
wow I've never seen anything like that on an oled or amoled screen. I have the S2,S3, S4, note 8, note 10+ and LG Oled and never seen anything even close.
What you have with the white, doesn't surprise me as much as the black as with black the pixels should be OFF.
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Click to collapse
By the way it's not pure black backgrounds, more dark greys, mine is similar and I believe they will all have it to some degree, seems to be a short coming with oled..it's only noticeable when displaying certain types of greys, at very low brightness, even worse with blue light filter on
Somewhat similar to what I'm experiencing, uneven black levels from corner to corner.
I'll try and get a replacement from the retailer, they give 30 days to return items so it shouldn't be an issue hopefully.
It's not awful, but once you notice it, you always notice it.
I have also the same, verry annoying. And for that price i espect something that works.