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Hi, sort of an odd request.
I usually use Titanium Backup on flashing new roms to restore what I have previously purchased. Recently I got two free apps of the day from Amazon, and downloaded one (Drisk) which I want to purchase now.
Problem is I restored on flashing a new rom, and tried the link to market on these apps. I have detached it in Titanium Backup and uninstalled the app, but the problem is now even on the web browser, these apps are incorrectly showing as purchased, so I cannot buy them which is what I want to do.
I have cleared all market data, detached in TB, uninstalled, and it still thinks I bought them, but on install it states declined.
How can I undo/fix this so I can buy these apps through the official market?
Update, in the event others have this issue. I had to detach from market in TB, uninstall, then clear data/cache for the Market app. It seems after waiting they gradually correct the status in the market. I have been able to buy 2 of the 3 apps now, just waiting for the last one to show as non-purchased again.
Sean09 said:
Hi, sort of an odd request.
I usually use Titanium Backup on flashing new roms to restore what I have previously purchased. Recently I got two free apps of the day from Amazon, and downloaded one (Drisk) which I want to purchase now.
Problem is I restored on flashing a new rom, and tried the link to market on these apps. I have detached it in Titanium Backup and uninstalled the app, but the problem is now even on the web browser, these apps are incorrectly showing as purchased, so I cannot buy them which is what I want to do.
I have cleared all market data, detached in TB, uninstalled, and it still thinks I bought them, but on install it states declined.
How can I undo/fix this so I can buy these apps through the official market?
Click to expand...
Click to collapse
I've been having that same exact Issue man... Lol!
Seeing that I'm Not Alone with the Issue now I'll Work on a Fix for the Problem! I'll keep you posted... Gimme a few minutes to play around with it...
PMGRANDS said:
I've been having that same exact Issue man... Lol!
Seeing that I'm Not Alone with the Issue now I'll Work on a Fix for the Problem! I'll keep you posted... Gimme a few minutes to play around with it...
Click to expand...
Click to collapse
*Edit*
Just Noticed you Fixed it yourself, Lol...
Sean09 said:
Update, in the event others have this issue. I had to detach from market in TB, uninstall, then clear data/cache for the Market app. It seems after waiting they gradually correct the status in the market. I have been able to buy 2 of the 3 apps now, just waiting for the last one to show as non-purchased again.
Click to expand...
Click to collapse
I am having the same issue. Going to try your method! Wish me luck!
How do you "detach" in TiBU?
misterctw said:
I am having the same issue. Going to try your method! Wish me luck!
Click to expand...
Click to collapse
Hello! I am so unbelievably desparate I'm almost ashamed of myself hahaha did this method work for you? I "obtained" an emulator and then the market believed I had purchased it and now am unable to buy it so I can own the amazing app....so disappointing. Contaced Google and the developer--only Google answered and with the generic "We are aware of this problem and are currently working on it." I'm curious...once I detach from market through TB, how long must I wait until the option changes from "purchase" to buy?"
tl;dr I installed an apk that you normally have to buy (with the developers permission), and now I want to buy the app, but the market says I purchased it and gives me an error when I try.
Detailed version:
So I was chosen to beta test the boot manager application by the developers. They sent me a download link to an apk that I installed on my phone (nexus one).
The developers stopped updating the app through the link they gave me, and they only update the market apk now. I felt that I should purchase the app, to support the developers and gain the new features. I tried to purchase the app, but in the market it already says "purchased" instead of "buy". When I try to buy it, it gives me an error.
I have since uninstalled the app completely, and still no luck.
I cleared the market cache and data, and even tried using the browser market to install it remotely. It even says purchased on the web.
It's possible titanium backup attached the app to the market through market doctor, but even after i uninstalled it it still had this issue.
I'm not sure if it matters, but the app checks with the market to see what your registered email is, and then checks the developers server to see if that email is licensed before using the app. Since I didn't buy it from the market, they just added my email to the list.
What can I do about this?
Re-install the apk file they gave you, then uninstall it through the market.
Just tried that, after it was uninstalled everything appeared the same, and gave me the same errors.
I just got off the phone with a "market specialist." She said that I tried to purchase the app, but something went wrong and "the phone doesn't know where to get the app from." She handed the issue over to a more specialized department who will try and fix the problem and either get back to me for more information, or fix the problem within 24 hours. I was extremely impressed with how they handled the issue.
To anyone having this problem in the future, go to this page, scroll down, and fill out your info under "talk to a specialist" and let them know what your problem is. They did ask if I was using a custom ROM (which I am) and they said that custom ROM's can sometimes interfere with the market, but I highly doubt this is the case.
And an email they sent me:
Hi Josh,
Thank you for contacting Google. It was a pleasure getting to speak with
you today. As promised, I've forwarded your case to a specialist to begin
working to resolve your issue as soon as possible.
In the meantime, if you come across any other information that you would
like to pass along, please feel free to reply to this email. Your
responses will automatically go to the specialist working on your case.
Thanks again for your patience and understanding. Have a great day.
Regards,
Tracee
The Android Market Team
Click to expand...
Click to collapse
You could try detaching it from the market using Titanium Backup.
was this ever resolved?
I too have this problem, but I have apps that I purchased, or got free from Amazon.com's App Store, and now that google has this massive .10¢ sale of over 10k (supposedly?) apps I want to rebuy the same apps from google (who updates much faster than Amazon).
I'm going to try to detach, hopefully it works.
If not hopefully we can figure this out as I'm sure this is an issue that afflicts many of you too.
just a follow up, and no the issue is still persistent for me as well
Android Market Support said:
Just to let you know- the issue appears to be isolated to users with
rooted
devices. A few users saw the issue clear up after resetting their devices
to factory settings. In some cases, this required manufacturer support
because a regular reset did not completely restore the device.
However, we're investigating solutions that will not require a reset. In
the meantime, let me know if you have any questions or if your situation
changes.
Best,
Ryne
The Android Market Team
Click to expand...
Click to collapse
I have the same problem with an app I purchased from Amazon App Store but want to repurchase from Google Market.
I tried detaching it from the market using Titanium Backup but that did not help.
Anyone have a solution?
---------- Post added at 11:20 PM ---------- Previous post was at 11:03 PM ----------
I tried the instructions at this thread, but they did not work.
Try purchasing it from the web market.
Sent from my GT-I9000 using Tapatalk
Or one sure way that worked for me is to downgrade the market app to v2, even if the app says purchased, it still gave me the checkout page.
Sent from my GT-I9000 using Tapatalk
I had the same problem with the web interface, but downgrading to market 2 worked. Thanks.
Sent from my GT-I9100 using xda premium
s1m4an said:
Or one sure way that worked for me is to downgrade the market app to v2, even if the app says purchased, it still gave me the checkout page.
Sent from my GT-I9000 using Tapatalk
Click to expand...
Click to collapse
How do I downgrade my Market to v2 to fix the same problem others are having....?
i download marketv2.3.6.apk then install it.
but not work
market require google account all time
Have you tried wiping cache ?
androidbliss said:
How do I downgrade my Market to v2 to fix the same problem others are having....?
Click to expand...
Click to collapse
myrobot007 said:
i download marketv2.3.6.apk then install it.
but not work
market require google account all time
Click to expand...
Click to collapse
See here: http://forum.xda-developers.com/showpost.php?p=19085789&postcount=14.
Still not finding a solution I simply logged into another Gmail account I own, and purchased it from there.
Now when there's an update to one of the secondary accounts apps I get a download refused message until I switch accounts.
It's not too much of a hassle, but it's not convenient either. :/
Sent from my SGH-T959 using xda premium
One of my friend have installed a pirated app of swiftkey...now the market have started throwing error for him for swiftkey and it had stopped giving predictions. He came to me asking for help. I told him i can only help in case he purchase it (and sale was also going on) so when he went to his market to buy it shows there already purchased (even after uninstalling from phone). I tried for him by detaching the app from the market from titanium backup but still it shows there. Cleared all cache and data for the app and market and still no avail. Is there any way to fix this or will have to go ahead and buy from another google account and have multiple accounts added in market ?
*(sorry for informal english and any grammatical errors that might have made their way in)*
Thanks much in advance!!
I have never heard of a pirated app showing as 'purchased' in the app store.
Uninstall the app.
Clear app store cache and data. Reboot.
if it shows as purchased, just reinstall. If not, buy it.
It seems like he wants the legit app and not the pirated one. If the app store shows it as purchased, and he/you, whoever, downloads it, it will be the legit app. The app store will not give you a pirated version.
I see no problem here, other than your friend pirates apps.
Titanium Backup has ability to detach apps from Market.
Dblfstr said:
I have never heard of a pirated app showing as 'purchased' in the app store.
Uninstall the app.
Clear app store cache and data. Reboot.
if it shows as purchased, just reinstall. If not, buy it.
It seems like he wants the legit app and not the pirated one. If the app store shows it as purchased, and he/you, whoever, downloads it, it will be the legit app. The app store will not give you a pirated version.
I see no problem here, other than your friend pirates apps.
Click to expand...
Click to collapse
No it doesn't work like that. When I get free apps off amazon the market sometimes shows when they need to be updated. If you try to update them, it gives you an error saying you didn't pay for it. If you uninstall the app, it will still show up as purchased, and you won't be able to purchase it or install it.
Sent from my GT-I9100 using Tapatalk
Dblfstr said:
I have never heard of a pirated app showing as 'purchased' in the app store.
Uninstall the app.
Clear app store cache and data. Reboot.
if it shows as purchased, just reinstall. If not, buy it.
It seems like he wants the legit app and not the pirated one. If the app store shows it as purchased, and he/you, whoever, downloads it, it will be the legit app. The app store will not give you a pirated version.
I see no problem here, other than your friend pirates apps.
Click to expand...
Click to collapse
No it shows. Normally when u install apps from Amazon or use some apk for testing then those apps too show as purchased in the market. U cant reinstall from the market and neither can purchase them. Market doesnt allow you to repurchase the purchased item(though infact it was never purchased).
I have tried detaching it from market though TiB but still this doesnt get fixed.
Not sure if reflashing the whole rom after a full wipe will help.
Anybody??
solarspeed said:
Titanium Backup has ability to detach apps from Market.
Click to expand...
Click to collapse
Detaching doesnt help Already done that.
You could try buying it from the market website. Apps not installed from the market will not show under My Apps but if you search for the app on your device it will show as installed since it probably detects the app on the device itself.
spunker88 said:
You could try buying it from the market website. Apps not installed from the market will not show under My Apps but if you search for the app on your device it will show as installed since it probably detects the app on the device itself.
Click to expand...
Click to collapse
No luck there too. Web market also shows that the app is purchased. Guess its synced to google market's servers and even reflashing wont work after full wipe.
Waddle said:
No it doesn't work like that. When I get free apps off amazon the market sometimes shows when they need to be updated. If you try to update them, it gives you an error saying you didn't pay for it. If you uninstall the app, it will still show up as purchased, and you won't be able to purchase it or install it.
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
abhisahara said:
No it shows. Normally when u install apps from Amazon or use some apk for testing then those apps too show as purchased in the market. U cant reinstall from the market and neither can purchase them. Market doesnt allow you to repurchase the purchased item(though infact it was never purchased).
I have tried detaching it from market though TiB but still this doesnt get fixed.
Not sure if reflashing the whole rom after a full wipe will help.
Anybody??
Click to expand...
Click to collapse
That is weird that it happens that way. It has not happened to me and I use amazon market and have pushed many apps to my phone. I have not encountered this. Also, android market has never prompted me to update an app that I got from Amazon.
Not saying it does not happen, it seems obvious that it does, it just has not happened to me.
Is the app available on Amazon market? If so, can he just purchase it from there?
Dblfstr said:
That is weird that it happens that way. It has not happened to me and I use amazon market and have pushed many apps to my phone. I have not encountered this. Also, android market has never prompted me to update an app that I got from Amazon.
Not saying it does not happen, it seems obvious that it does, it just has not happened to me.
Is the app available on Amazon market? If so, can he just purchase it from there?
Click to expand...
Click to collapse
Was referring the Amazon apps case as stated by Waddle in the above post. And sadly Amazon not available in our country
I seem to have this issue as well. Trying to move away from amazon market and re-purchase my apps on the android market, however the amazon purchased apps are showing in my android market as purchased and I can't get rid of it.
Any other ideas on how this can be fixed?
sign in with another google id and you can buy it again.But this way has it draw backs too..
I have the same problem with swiftkey... I got it from the GetJar store a few months ago but it was an old version and i uninstalled it. now I cant buy it from the market as it is shown as purchased. and as said by abhisahara nothing seems to help.
cant anyone think of something to do?
Same thing going on here
oddly enough, I had dead space and shadowgun then i saw the 50% off and i uninstalled both from my android and then i went and purchased dead space and it worked but then went to purchase shadowgun and it shows as purchased and i cannot neither download it nor purchase it. It is becoming annoying. Any ideas?
have you tried uninstalling it from within the market app on your Android device?
My forum colleague found a way. Here is the solution - it's a croatian forum so i will write it here in english.
1. open Google play (Market) in Chrome browser (on your desktop/laptop) and find the wanted app (best would be that you backup the app via Ttitanium backup if you can, and uninstall it)
2. right click at PURCHASED, and select Inspect element
3. above the selected row you'll see data-ispurchased="true". Look at the screenshot (if the sshot doesn't work, PM me)
4. change"true" in "false" and select enter (on your keyboard)
5. now click PURCHASED that will open the popup for buy via google wallet so you can purchase the app (of course, you must have a valid credit or visa card and a registered wallet account for this to work)
it worked for me. bought two apps, cut the rope and quell reflect.
maybe it works in other browser, didn't try it.
had some problems with downloading the second app. had re-change the inspect element to true. and after the re-check the app started downloading on my phone.
thanks to my pce forum colleague Lacy for this info.
It really works, I've been looking for ages !
After a few tries and uninstalling the app from my phone, I could purchase it. No more update worries !
jollyb said:
I found a way. Here is the solution - it's a croatian forum so i will write it here in english.
1. open Google play (Market) in Chrome browser (on your desktop/laptop) and find the wanted app (best would be that you backup the app via Ttitanium backup if you can, and uninstall it)
2. right click at PURCHASED, and select Inspect element
3. above the selected row you'll see data-ispurchased="true". Look at the screenshot (if the sshot doesn't work, PM me)
4. change"true" in "false" and select enter (on your keyboard)
5. now click PURCHASED that will open the popup for buy via google wallet so you can purchase the app (of course, you must have a valid credit or visa card and a registered wallet account for this to work)
it worked for me. bought two apps, cut the rope and quell reflect.
maybe it works in other browser, didn't try it.
had some problems with downloading the second app. had re-change the inspect element to true. and after the re-check the app started downloading on my phone.
thanks to my pce forum colleague Lacy for this info.
Click to expand...
Click to collapse
You sir are a life saver!
if you only have phone access, I installed the 2.3.6 Market, purchased, then installed Google Play again.
jollyb said:
I found a way. Here is the solution - it's a croatian forum so i will write it here in english.
1. open Google play (Market) in Chrome browser (on your desktop/laptop) and find the wanted app (best would be that you backup the app via Ttitanium backup if you can, and uninstall it)
2. right click at PURCHASED, and select Inspect element
3. above the selected row you'll see data-ispurchased="true". Look at the screenshot (if the sshot doesn't work, PM me)
4. change"true" in "false" and select enter (on your keyboard)
5. now click PURCHASED that will open the popup for buy via google wallet so you can purchase the app (of course, you must have a valid credit or visa card and a registered wallet account for this to work)
it worked for me. bought two apps, cut the rope and quell reflect.
maybe it works in other browser, didn't try it.
had some problems with downloading the second app. had re-change the inspect element to true. and after the re-check the app started downloading on my phone.
thanks to my pce forum colleague Lacy for this info.
Click to expand...
Click to collapse
Thanks man! I've had this problem with Tapatalk and Swiftkey, I've had pirated ones, and now I wanted to buy them.
CosmicDan said:
The only easy(ish) way without downgrading Google Play back to Market is to log in to https://wallet.google.com and check your Transaction History. Hope this helps
Click to expand...
Click to collapse
uppon2 said:
Here is the file. Be sure to click on old market when you have it open, if you don't like it click on new market. Pretty straight forward. HOWEVER. It installed perfect for me but when I tried to get my apps up it would always time out. I think it is only because of my network though. So perhaps others should try it anyways.
Click to expand...
Click to collapse
The above posts both provide a workaround/partial solution. Here is my suggestion...
If you choose to try Old Market, when you launch it you can choose "old" or "new" market. It requires root permissions to work. After selecting which Market you would like, it will reboot the device and, once it is booted, the market you chose will be installed. Take note that I did in fact still see some free apps that weren't installed, but not all of them. Perhaps they were only the apps that were downloaded to this specific device/ROM.
That said, the "old" Market is indeed the very old V2 Market. I went back to "new" Market (V3), and it upgraded itself back to Google Play after a little while.
Unless you truly like the old interface of the Market, I'd recommend you go with CosmicDan's suggestion of logging in to Google Wallet and viewing your transaction history. This will give you a list of only the apps you have purchased. Unfortunately you can not install them to your device from there, but at least you can see only the apps you have purchased without seeing every app you have ever downloaded.
--- Original Post ---
Is there a way to view only one's purchased apps in the new Play Store? The new interface for the My Apps section does not seem to have a way to do this like it used to, instead showing seemingly every app one has ever downloaded, with purchased apps mixed in (in no logical order).
Sent from my Kindle Fire using Tapatalk
mcimo88 said:
Is there a way to view only one's purchased apps in the new Play Store? The new interface for the My Apps section does not seem to have a way to do this like it used to, instead showing seemingly every app one has ever downloaded, with purchased apps mixed in (in no logical order).
Sent from my Kindle Fire using Tapatalk
Click to expand...
Click to collapse
Big time bump on this! They really do need to add a tab that shows purchased not just installed and history.
Just ran across this. Hope there is a fix in the works. Not being able to sort the apps is a major FAIL.
I let my son have my old droid and he went crazy downloading what looks like every free app offered....my mistake for not creating a junk gmail account. Now I have literally hundreds and hundreds of apps listed in my app section of the play store.
Bump, I would like to know also
It appears that even the app management section of the Google Play website doesn't have this capability. On the positive side, the site looks great! -_-
This is just wrong, when you've bought allot of apps and downloaded plenty of free apps.
There's got to be an easier way to see what you've bought and redownload!
Someone got a clue?
VSwensson said:
This is just wrong, when you've bought allot of apps and downloaded plenty of free apps.
There's got to be an easier way to see what you've bought and redownload!
Someone got a clue?
Click to expand...
Click to collapse
+1
The only easy(ish) way without downgrading Google Play back to Market is to log in to https://wallet.google.com and check your Transaction History. Hope this helps
This is such a fkn annoying issue. BUMP!!!!!!!!!!!!!!!!!
The other thing is there should be a tab to multi select app installs so you aren't directed to the install screen and forced to start from the beginning of the main screen after you go back. If that is not an option at least add the ability to install "ALL" paid apps.
Why in the hell would we not get the option to see purchased apps only but we get the option to see "ALL" downloaded apps paid or unpaid. That's just fkn ridiculous
P.S. To anyone that is going to tell me to roll back or move previous apk versions to system/app or even use an app to do it for you and blah blah blah. I have tried everything.
The closest I got was using the apk I will attach for everyone here. Be sure to unzip it and move the file to your phone and use a file explorer to install it.
Here is the file. Be sure to click on old market when you have it open, if you don't like it click on new market. Pretty straight forward. HOWEVER. It installed perfect for me but when I tried to get my apps up it would always time out. I think it is only because of my network though. So perhaps others should try it anyways.
uppon2 said:
Here is the file. Be sure to click on old market when you have it open, if you don't like it click on new market. Pretty straight forward. HOWEVER. It installed perfect for me but when I tried to get my apps up it would always time out. I think it is only because of my network though. So perhaps others should try it anyways.
Click to expand...
Click to collapse
so I should be able to choose which market I want to use on the fly when I install this apk?
This has got to be one of google's biggest recent FAILS.
It's been like this for over a month now, and what seems like a very simple and basic fix hasn't even arrived yet. Do you all think they are even aware of this being an issue for us?
My suggestion...
starplaya93 said:
so I should be able to choose which market I want to use on the fly when I install this apk?
This has got to be one of google's biggest recent FAILS.
It's been like this for over a month now, and what seems like a very simple and basic fix hasn't even arrived yet. Do you all think they are even aware of this being an issue for us?
Click to expand...
Click to collapse
Please see the updated OP for my suggestion, as well as the answer to your question.
Think this will ever be resolved? this is beyond annoying. Do you think Google is even listening? Lol
crking1980 said:
Think this will ever be resolved? this is beyond annoying. Do you think Google is even listening? Lol
Click to expand...
Click to collapse
Not likely any time soon in my opinion. I'm quite positive that they knowingly made the decision to change (read remove) the list of only paid apps in the Play Store, in an effort to "improve" the app. Unfortunately.
.— Powered by Nexus —.
Another Google Fail just like the crappy resolution contact pictures that they refuse to fix. Thanks google for making have to make duplicate phone contacts and link everything. Also thank you for getting rid of showing only the paid apps.
Google has always been a piece of.. garbage, but as of late, they have just been, a piece of... junk..
Well, I do not think Google forgot to have that view. From their point of view it absolutely makes sense:
If you forget about an app you bought some day, you might end up buying another one, providing the same functionality later. And that is where they get money from, not you re-installing an already bought app.
It does not go too well with the "don't be evil" motto, but this was clearly a deliberate choice by Google.
There's still the Legacy Play Store from some MoDaCo user: http://www.modaco.com/topic/356009-r2-legacy-play-store-with-all-purchased-apps-visible/ .
mbirth said:
There's still the Legacy Play Store from some MoDaCo user: http://www.modaco.com/topic/356009-r2-legacy-play-store-with-all-purchased-apps-visible/ .
Click to expand...
Click to collapse
I was aware of that, but it does not launch. Instead it immediately upgrades to Play Store as well.
phees said:
I was aware of that, but it does not launch. Instead it immediately upgrades to Play Store as well.
Click to expand...
Click to collapse
The r2 works fine for me. I've put it to /system/app … I had to delete the app data to make it run again after a reboot, though.
Yesterday I finally rooted, and maybe picked a bad time... I've done 2c, 3a, wifi wipe, nandroid backup and flashed modem to UCKK6. And now the Play Store wants me to re-buy apps.
Play store knows of a similar issue, but I haven't found anything like this in the i777 forum, and maybe I just screwed up when re-entering my Google account after wiping. I've done everything possible with my Google account, including resetting the password, so i know the account works, at least. Am I missing the easy fix that everybody knows about? Any advice?
So your issue is its not showing the apps? Or its telling u u haven't bought the app
Sent from my SGH-I777 using Tapatalk
They (only a few, but still...) show as available to buy. I guess another question would be (now that I've purchased TIBU Pro) how to avoid this when I flash to ics?
Try loging into your Play Store from the computer and see if it tells you differently.. My experience with it in the past, it will show what you have brought when you log into the Play Store. Then you can do the option to have it re-install from there.
This isn't I777-specific - Google Play has been having issues lately.
It hasn't even scrolled off of the first page of Engadget Mobile yet.
http://www.engadget.com/2012/03/29/purchased-play-store-apps-gone-missing-googles-looking-into-it/
true i could never understand why they changed it to play store tho market seemed more stable
The worst part is that I'm not sure I have that known issue. I had the play store working properly (* at least it appeared to be working...) until root/wipe, which I did the day this issue appeared. **** luck or coincidence? Probably both...
Any other i777 users with this problem?
mgd76 said:
The worst part is that I'm not sure I have that known issue. I had the play store working properly (* at least it appeared to be working...) until root/wipe, which I did the day this issue appeared. **** luck or coincidence? Probably both...
Any other i777 users with this problem?
Click to expand...
Click to collapse
I had similar issues when I would use TiBu to restore, but instead of just doing apps, I did all apps and data - it would screw up the market links so it didn't know what I owned any more. Being careful to only restore missing apps + data has taken that problem away. And just rooting shouldn't have done it.
Unless you restored "wrong", I'd wait and see how well Google responds (they're not very good at it, sadly).
alacrify said:
I had similar issues when I would use TiBu to restore, but instead of just doing apps, I did all apps and data - it would screw up the market links so it didn't know what I owned any more. Being careful to only restore missing apps + data has taken that problem away. And just rooting shouldn't have done it.
Unless you restored "wrong", I'd wait and see how well Google responds (they're not very good at it, sadly).
Click to expand...
Click to collapse
Thanks, but I didn't restore at all... I never bought TiBU before rooting (wouldn't have worked, right?) so that was the first thing I did after root. Then I noticed that my old apps had prices again. I thought I would be able to re-download them...
Sassibob, I want this resolved before I get my ice cream sandwich... Please hurry!
mgd76 said:
Yesterday I finally rooted, and maybe picked a bad time... I've done 2c, 3a, wifi wipe, nandroid backup and flashed modem to UCKK6. And now the Play Store wants me to re-buy apps.
Play store knows of a similar issue, but I haven't found anything like this in the i777 forum, and maybe I just screwed up when re-entering my Google account after wiping. I've done everything possible with my Google account, including resetting the password, so i know the account works, at least. Am I missing the easy fix that everybody knows about? Any advice?
Click to expand...
Click to collapse
did you ever get them working?
Not yet. Last time I checked, Google had the issue listed as recently fixed.
BeenAndroidized said:
Try loging into your Play Store from the computer and see if it tells you differently.. My experience with it in the past, it will show what you have brought when you log into the Play Store. Then you can do the option to have it re-install from there.
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Good tip, found out that my whole Google account has a start date of March 29. Should be October 15th, or thereabouts. Of course, march 29th was root/wipe day, so maybe I failed reconnecting to Google? I've sent "feedback", but won't hold my breath...
Now that I see other i777 users are having issues like mine, I'm taking the jokes out of this thread title. Sassibob, Y U B USELESS?
PS. Help request form filled out, ticket # received. Still not holding my breath...
Patience. Sadly this is do to some issues with their account server. Submit your ticket and wait patently. Get a receipt from your email and attach it so they can find the old data and fix it.
Sent from my SGH-I777 using xda premium
I had this issue the other day, and the fact that I had the options to auto-restore app data from "the cloud" screwed with things badly. I turned that off, it warned me it was going to delete all device data from my dashboard. After that, it acted properly.
skatcat31 said:
Patience. Sadly this is do to some issues with their account server. Submit your ticket and wait patently. Get a receipt from your email and attach it so they can find the old data and fix it.
Sent from my SGH-I777 using xda premium
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Patience is wearing thin... Greg from PlayStore support team has now referred me to this website. As far as I can tell, it's a closed loop, with NO help options if your issue isn't among the few they address. What next?
http://support.google.com/accounts/?hl=en
PS. All aspects of my google account have re-started on root/wipe day, including Gmail. No access to the email receipts or any other emails from before.
Sent Google Play support another message yesterday, saying I have receipts on my phone bills.
No reply.
Well, I finally got Google support (main, not play store) to look into this. I had created multiple Google accounts, and all is fixed. Except: they can't or won't link those accounts, so to get those apps back from scratch, I will always have to log in to both accounts.