so it seems as if when i plug it in, the light about the power button turns orange, yet it still shows the battery at 1%... turn tablet off and plug it in and charging light appears as if its chargings. 30 mins later just to see my progress, still 1% battery remain. reboot jetstream and plug it in, no luck, o now it totally powered off and plugged in to the wall by itself in an outlet that i know works. device is off, charging light appears, lets see by AM
but has anyone else had this problem or am i gonn have to call warranty and et a refurb :/
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Just got my prime, plug it in to the wall charger, and it flashed on for a second and showed a red battery icon and then the screen turned off.
I've had it charging for close to an hour now, and it won't turn on.
When plugged in to the wall, i have an amber light on the power button. Tapping power, or holding it down for 10,20,30 seconds doesn't do much, but the amber light will blink a few time.
If unplugged from wall, nothing at all. No light or power.
Am I just being too anxious and it needs to charge for 8 hours before it will even boot up or what?
I plan on letting it charge for 8 hr, but figured I could turn it on and check it out while attached to the power outlet.
What has/was your experience?
Thanks!
jwigginton said:
Just got my prime, plug it in to the wall charger, and it flashed on for a second and showed a red battery icon and then the screen turned off.
I've had it charging for close to an hour now, and it won't turn on.
When plugged in to the wall, i have an amber light on the power button. Tapping power, or holding it down for 10,20,30 seconds doesn't do much, but the amber light will blink a few time.
If unplugged from wall, nothing at all. No light or power.
Am I just being too anxious and it needs to charge for 8 hours before it will even boot up or what?
I plan on letting it charge for 8 hr, but figured I could turn it on and check it out while attached to the power outlet.
What has/was your experience?
Thanks!
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Click to collapse
Mine turned right on by it had about 30% battery out of the box.
Sent from my Transformer Prime TF201 using xda premium
That's normal.just leave it plugged in for an hour or two then try again.
Thanks - was able to get it to power on - just showed the battery screen again and shut off. So I just need to chill and let it charge.
jwigginton said:
Thanks - was able to get it to power on - just showed the battery screen again and shut off. So I just need to chill and let it charge.
Click to expand...
Click to collapse
Mine came completely dead so just have to wait a little while
hi, i'm unable to start my phone. all of a sudden it turned off while being on charger.
The LED now lights dim red (if on charger) and does nothing. Pressing any side buttons do nothing, just the led still lights dim red. Plugging off charger cable doesn't make any difference just the LED turns off.
Can this be due to battery not charging? It has power off shortly ago due full discharge. I plugged in charger, phone turned on for a while indicating charging by LED bright red. Phone was awake about several minutes, then this sudden die.
Any help is highly apreciated.
have you already long pressed the power button until the phone vibrates?
It was solved! The phone kicked in 30 minutes after, now behaves normal.
Anyway curious why the phone didn't start so long. Tho discharged it had power supply.
I replaced battery recently, so maybe a bad contact or the cord dropped out?
im getting solid Red Light when i connected to power. no charging not even recondnice by the computer.. What can i do to power on the phone..
i did hard reset too nothing happend....
i read some article about red light and some says to return to sony store and some says to unplug the battery and reconnect ... i dnt have warrenty to send it to sony.....so " if i change the battery does it works" ?
Sometimes it works with replacing the battery. Sometimes you need a new mainboard ( about 100 $)
I don't know if these "test buttons" works. Then your phone will be recognzied as S1Device and you could use trying S1tool (but i think it does not support Z2 )
Same problem
Hello,
I've got the same problem. No response at all with any button combination or the red reset button.
If I connect the usb cable to charger or PC red LED turns on but nothing else. The PC doesn't recognize it, not even if I connect it with volume down pressed. I opened it and disconnected the battery. With the battery disconnected it has the same behaviour, only red light if connected.
Any ideas of what I could try?
I wouldn't expect a dead battery causing this. I mean, if the phone can get the power from the charger then it should turn on even with the battery disconnected right?
I was thinking to charge it for two days and see if anything happens, just in case. Otherwise I will need to think on how to discharge the battery manually and see what happens.
I don't to buy a new battery unless I am sure that will help...
arretxe said:
Hello,
.. With the battery disconnected it has the same behaviour, only red light if connected.
...
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Click to collapse
What happens if you disconnect the battery, put the charger cable in the phone and then hold the power button and volume up button for like 5 seconds.
Do you get the battery logo on the display then?
No... Nothing at all happens
arretxe said:
No... Nothing at all happens
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Click to collapse
Is it the original loader (Sony, 1500mah) + sony charging Cable?
I have chargers laying around everywhere, and I noticed that sometimes the phone did nothing while using samsung chargers 750mah).
When I put my phone in the charger the light turns red. Nothing on the screen.
When I take out the charger the light stays red for a long time.
But when it is off, and I take the battery out and then put it on the charger (without the battery), then the display shows a battery logo.
I left the phone charging. Stepped outside and came back. Found my phone completely dead. It wont turn on or charge. I tried a few method I found online. It doesnt work. The only thing that shows signs of life. Is when I hold the power and up button and plug in the charging usb while still holding the button. Red light blinks. But once I let go of the buttons back to dead. Please help of anybody know to fix this.
Anybody?
Did you completely discharge the battery (0%) before you plugged in the charger? If so, that's a dangerous game to play. Keep it charging for about 24 hours and then try to boot it.
Left it charging for a couple of days now nothing. Every time I plug in the the charge the red light comes on and then off. Blah I guess it's time to move on.
khmerkid said:
Left it charging for a couple of days now nothing. Every time I plug in the the charge the red light comes on and then off. Blah I guess it's time to move on.
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Click to collapse
Just to check, but you're not able to go into fastboot, correct? (hold VOL UP when you connect it to your computer, and a blue LED goes on)
My wife has a Z4 LTE tablet she bought a little over a year ago that has been working great until the past 24 hours. She was using it as the battery was drawing near zero, but instead of it throwing the normal warning at 5% battery life it just shut down on her. She plugged it in to charge, and 15 hours later it wasn't turning on.
Here's what we've tried:
* Removing the SIM card and the SD card, disconnecting the USB charging cable, and holding down Vol +/- and power button. No vibrations.
* Holding Vol + while connecting the USB cable to a laptop USB 3.0 port. Charging indicator light turns blue. Let it sit for an hour, disconnected USB, system immediately turned off. Pressed the power button. Nothing happened.
* Not hold anything down, plug the USB charger into the stock Sony wall-charger (U.S. market) that came with the tablet. Light turns red for 1 second, green for 1 second, turns off for 1 second, flashes red, then turns green. Let sit for an hour. Press the power button. Nothing happens.
When connected to the laptop, with the charging light Blue, ADB found no connected devices. Tried again with the charging light green. ADB still found no devices.
Frustrated, we disconnected it for everything and let it sit for two hours not connected to anything. My wife tried to turn it on, and we got it to boot! It had 5% battery remaining. Every cable we connected to it, whether to a wall charger or to a laptop, triggered a USB warning notification stating that the USB needed to be connected to a charger, but this notification was immediately replaced with the low battery warning notification before we could click on it to attempt to take any action, if any actions were even available. Hoping for the best, while it was on and now with 3% batter remaining, I tried holding down the Vol +/- buttons and power button again hoping to trigger a device reset.
Now it's back to not booting, and the power indicator light again did the red, green, off, red, green cycle.
We're well outside warranty on this one, and with no cosmetic damage I'm hesitant to try to dismantle it if I can avoid doing so.
I've scanned all the other threads and couldn't find any similar issues, so I turn to you. Any advice would be most appreciated. Any advice that leads to my wife getting her primary computing device back in full operations mode is even more appreciated.
Help XDA Community. You're my only hope.