I plugged in my razr before I went to bed. I've been using a HTC plug and cable for the last few months no problems. Woke up this morning and battery was at 5% and then the phone died completely soon after. I plugged it in using my original motorola plug and cable. The dual core screen came up and then the battery level said 0% and it looked like it was charging. It died again after about half an hour. Now nothing will get the phone going. I also tried the hard reset (Power and volume down). The phone is unrooted and hadn't been updated to Jellybean yet.
Any ideas what I can try?
razzrrrr
cathain said:
I plugged in my razr before I went to bed. I've been using a HTC plug and cable for the last few months no problems. Woke up this morning and battery was at 5% and then the phone died completely soon after. I plugged it in using my original motorola plug and cable. The dual core screen came up and then the battery level said 0% and it looked like it was charging. It died again after about half an hour. Now nothing will get the phone going. I also tried the hard reset (Power and volume down). The phone is unrooted and hadn't been updated to Jellybean yet.
Any ideas what I can try?
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Try using the correct charger and charge it for about an hour, thats the first thing I would try. How long is the htc cable you're using because the longer the cable the slower the charge.
I have tried multiple different chargers with no joy. I think the problem is with the connection. When I plug a charger in the white charging light flashes briefly for a second. I checked the connection for dust and it looks clear?
Try Booting into bp tool or hw diag (hold vol up and vol down then press power should see black screen with white text vol down moves cursor vol IP selects) the phone should charge if left in one of these modes (if you can even make it this far without the bat dying that is). if that don't work could try disassembling then charging the battery directly (never tried this its only an idea try at you own risk)
My xt910 razr maxx has suffered exactly the same fate overnight. Worked fine yesterday now it's dead with the only sign of life from the white led when attaching the moto usb charger. Phone wasn't run flat prior to this. Baffling
jdjdj2001 said:
My xt910 razr maxx has suffered exactly the same fate overnight. Worked fine yesterday now it's dead with the only sign of life from the white led when attaching the moto usb charger. Phone wasn't run flat prior to this. Baffling
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I don't even get the white light when I plug mine in any more! Have you tried the suggestions above?
cathain said:
I don't even get the white light when I plug mine in any more! Have you tried the suggestions above?
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Yes I have and no button combination produces as much as a glimmer. I've had the back off and checked the battery for charge, it shows 4.3 volts so it's not that. Something has failed catastrophically I fear.
Check the battery's cable that connects to your phone.If that cable was broke,you can just see the battery level but without charging it.
Sent from my XT910 using xda app-developers app
I've read around this a little now and have invested £3 in a Motorola Factory Cable of fleabay which hopefully will resolve the issue. Due to be delivered next week so I'll keep you posted......
Well got the factory cable and tried it holding the vol down button. Nothing. Took the back off the phone and checked the voltage of the battery 2.75v. Removed the battery and tried the factory cable with vol down. Still nothing. Reinstalled battery and left charging off a pc overnight, this morning it had risen to 2.83v. Starting to think that this phone has had it
Cut the end off a micro usb cable, exposed the wires and connected the red and black to the battery terminals then plugged it into the moto wall wart. Left it until fully charged....volt meter read 5.1v, the output of the charger. Disconnected and checked charge, 4.2v out of the battery.
still dead. Nothing. No red moto screen, no recovery nothing. Something else must be amiss. All I get is a brief white led flash when I plug in the standard charger cable.
anyone have any ideas where to go from here other than the skip?!
Just resurrecting this thread in the hope someone has found a solution....
I still have a brick which is unresponsive to two factory cables plugged into my PC with and without the battery in.
Trouble is I've got pictures on there I'd like to recover if possible which causes me to persist with this troublesome device!
http://forum.xda-developers.com/showthread.php?t=2431617
I access the boot menu by holding both vol up and down, and pressing the power button (hold for ~2 seconds, and release the power button, while still holding vol +/-. Volume down will only send you to APFastboot. Check out the post, I encountered the same problem. The final method I tried was the winner. Good luck, and let me know if you have any questions.
Thanks for that, I'll certainly give it ago when I get a free hour one evening this week. I am concerned though that the factory cable doesn't work, I was under the impression that the phone should at least respond to its connection in some way - it doesn't even when vol-is depressed when connecting to pc.
The only response I get from the phone is a brief flash of the white led as the usb cable (factory or charging) is connected to it.
That indicates that there isn't any power management remaining on the phone, and the battery is pretty weak. You'll need to get the battery charged up manually. After you flash with the last method I used, you should be able to reconnect the battery and charge the phone all the way up before booting. Sounds like you're having the exact same problem I did.
Sent from my XT912
Really , Really wanted this to work but it doesn't look promising.
Made the USB charge cable as described (white and black twisted together to -ve, red on its own to +ve). Battery removed from phone, usb on charge cable connected to PC.
5 Volts found at the battery connection terminals. Original Moto Data cable connected to phone then PC. White LED flashed on for slightly longer than before then off. No response from phone - nothing on the screen or vibration with or without any combination of Vol- and vol+.
Battery refitted and charge lead attached to terminals as above to charge from PC. Now reading 4V across the terminals charge lead plugged in, 3.84V cable unplugged so presumed charged.
Still no response other than the brief white LED from the phone with either the Data or Factory cables and Vol-(or any other Vol configurations).
Any ideas???
I assume you tried pressing and holding all the buttons, for five or ten seconds, or even a little longer, to try a full reboot. Beyond that, I wish I could help more. I'm slap out of ideas. This was the last step for me (as the solution usually is). The main board might have had it, though I don't have a clue why.
Sent from my XT912
I'm thinking dead mobo too. When it died it did so overnight without provocation - no flashing or tinkering, it was left on the kitchen sideboard and found dead in the morning. oh well I've tried. many thanks for your help:good:
Glad to try and help. I guess it's time to move on to the next device! Let us know if the phone sporadically decides to work, or you figure out a solution!
Sent from my XT912
This might work
jdjdj2001 said:
Really , Really wanted this to work but it doesn't look promising.
Made the USB charge cable as described (white and black twisted together to -ve, red on its own to +ve). Battery removed from phone, usb on charge cable connected to PC.
5 Volts found at the battery connection terminals. Original Moto Data cable connected to phone then PC. White LED flashed on for slightly longer than before then off. No response from phone - nothing on the screen or vibration with or without any combination of Vol- and vol+.
Battery refitted and charge lead attached to terminals as above to charge from PC. Now reading 4V across the terminals charge lead plugged in, 3.84V cable unplugged so presumed charged.
Still no response other than the brief white LED from the phone with either the Data or Factory cables and Vol-(or any other Vol configurations).
Any ideas???
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https://www.youtube.com/watch?v=QfT2Bejkcdk&feature=youtube_gdata_player
I am not sure if you already watched this video, its for droid razr maxx, charging a dead battery and works perfectly for droid razr too.
My droid razr was exactly in same condition, white light and no charging, did not power up, completely dead.
I popped open the back case, connected the modified usb cable wires to the positive (Red wire) and negative (black wire) ends of the battery and let it charge (stay connected) for one hour. Then i pressed vol up+ vol down + power button. And my phone switched on.
If only your battery is dead, this should work.
hey guys i have an quesion, yesterday my phone stopped working
but odly enough there comes power trought the phone when connect usb i get power on the battery part acording to the multimeter also what i notoced today was that the led at 1st started to blink red while device is off, and then it started to change to solid red and in 15 mins it was green, but phone won't turn on but there is reaction in the phone, i can't spot it on the pc either but i do see that the phone ask power by the hand of the solar charger i have the led turns on when a device ask power, but even if i pull out the battery the phone still ask power witch shouldnt possible when the battery is removed right ?
what can be the cause ?
Try a new battery first.
boomboomer said:
Try a new battery first.
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what i do noticed to is that the phoe gets quite hot when leave it on charger and the battery to , but phonw wont turn on, also somtimes it viberate but i don see anything on the screen that it charge or something , i think even if the bat is dead the phone should show the charger iicon right ?
Take it to a repair centre, you have a hardware fault.
I left the phone charging. Stepped outside and came back. Found my phone completely dead. It wont turn on or charge. I tried a few method I found online. It doesnt work. The only thing that shows signs of life. Is when I hold the power and up button and plug in the charging usb while still holding the button. Red light blinks. But once I let go of the buttons back to dead. Please help of anybody know to fix this.
Anybody?
Did you completely discharge the battery (0%) before you plugged in the charger? If so, that's a dangerous game to play. Keep it charging for about 24 hours and then try to boot it.
Left it charging for a couple of days now nothing. Every time I plug in the the charge the red light comes on and then off. Blah I guess it's time to move on.
khmerkid said:
Left it charging for a couple of days now nothing. Every time I plug in the the charge the red light comes on and then off. Blah I guess it's time to move on.
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Just to check, but you're not able to go into fastboot, correct? (hold VOL UP when you connect it to your computer, and a blue LED goes on)
My wife has a Z4 LTE tablet she bought a little over a year ago that has been working great until the past 24 hours. She was using it as the battery was drawing near zero, but instead of it throwing the normal warning at 5% battery life it just shut down on her. She plugged it in to charge, and 15 hours later it wasn't turning on.
Here's what we've tried:
* Removing the SIM card and the SD card, disconnecting the USB charging cable, and holding down Vol +/- and power button. No vibrations.
* Holding Vol + while connecting the USB cable to a laptop USB 3.0 port. Charging indicator light turns blue. Let it sit for an hour, disconnected USB, system immediately turned off. Pressed the power button. Nothing happened.
* Not hold anything down, plug the USB charger into the stock Sony wall-charger (U.S. market) that came with the tablet. Light turns red for 1 second, green for 1 second, turns off for 1 second, flashes red, then turns green. Let sit for an hour. Press the power button. Nothing happens.
When connected to the laptop, with the charging light Blue, ADB found no connected devices. Tried again with the charging light green. ADB still found no devices.
Frustrated, we disconnected it for everything and let it sit for two hours not connected to anything. My wife tried to turn it on, and we got it to boot! It had 5% battery remaining. Every cable we connected to it, whether to a wall charger or to a laptop, triggered a USB warning notification stating that the USB needed to be connected to a charger, but this notification was immediately replaced with the low battery warning notification before we could click on it to attempt to take any action, if any actions were even available. Hoping for the best, while it was on and now with 3% batter remaining, I tried holding down the Vol +/- buttons and power button again hoping to trigger a device reset.
Now it's back to not booting, and the power indicator light again did the red, green, off, red, green cycle.
We're well outside warranty on this one, and with no cosmetic damage I'm hesitant to try to dismantle it if I can avoid doing so.
I've scanned all the other threads and couldn't find any similar issues, so I turn to you. Any advice would be most appreciated. Any advice that leads to my wife getting her primary computing device back in full operations mode is even more appreciated.
Help XDA Community. You're my only hope.
Hi, after broke my display(and i keep the phone whitout display), i used my phone via pc(whit Visor's app), i keep turn on my device and plug to pc, so when i turn on the pc, the pc charg the phone. So it never discarge the battery(teorecly). Today when i turn on the pc, the phone make a vibration like if you plug the phone to charge it when he is off. So i unpluged it and disconect the battery and connect the battery again, after i try to turn on the device from the power button but not respond, so i plug the phone to pc and the phone start to led blink and the pc no recognize it.
So, anyone know how i resolve it? or why the phone make the led blink and no recognize from pc? it's maybe the battery dead?
I make a video to the phone when led blink
PS: Sorry for bad english
https://youtu.be/qPJMx-RA9zE
Well the moto z doesn't have a led. The flashing is your display....this happens often, when the battery is dead. Let the phone charge with an regular wall charger. And after some time it will boot up normally.
assyriska said:
Well the moto z doesn't have a led. The flashing is your display....this happens often, when the battery is dead. Let the phone charge with an regular wall charger. And after some time it will boot up normally.
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See the video, in my phone i don't have a disply because i broke it. And the moto z have led, in fact some rom have the setting to turn on the led.
I think it doesn't start because no display is connected.
The blinking LED might light in a debugging rythm for support.
Loader009 said:
I think it doesn't start because no display is connected.
The blinking LED might light in a debugging rythm for support.
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Possible, but i used it before also without display, and work well.
I try to reconnect the old display and he do the same led blink
miki232 said:
Possible, but i used it before also without display, and work well.
I try to reconnect the old display and he do the same led blink
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Yeah, maybe that helps.
Was the phone turned on when you removed the display?
Hi, today i tryed a few thing, and finally i succeeded to power on my Moto z.
Practically i disconnect the battery, plug the usb and after a few second reconnect the battery, so doing that the phone start, i don't know how.
But still a problem, the pc not recognize it, and if i disconnected it from pc he power off. So i think is the battery is dead, another little problem is which the battery pack(INCIPIO MOD) don't charge.
So my plan is or charge the battery pack(INCIPIO MOD) whitout phone ( so i should open it and try to charge the battery pac whit a power supply) or if anyone have a think, post below