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Hi there,
I have a special question to my G4 witch i do not get in operation anymore: The Problem is, that the device does not turn on, independent any keys. Either the ON-Button, Soft-Reset, Hard-Reset i do not get any of the "normal" screens. The display does not light.
Additional, the red power-charge-LED does not light when i plug in the USB-poer-supply. The same, if i disassemble the battery and plug the G4 to the power-supply...
The device has not been used for a couple of months. The last action a Upgrade to WM6.5 that worked definitively fine for a while.
Has anybody an idea? Or happend before?
Thanks in advance
Ernie
i think it`s easy
hey .. i doubt you have a problem with your g4 phone, i think you have a problem with the battery. since you left the batter inside the phone for alot of months and you didn`t use it, i think the battery is super dead, so dead, that the g4 cant power off and go to charge mode. 1 : you could try letting it charge more, like .. 1 hr plugged in , orrr , you could find an universal charger, which charges the battery by touching it`s + and - with it`s pins and putting electricity in it. (sorry for the bad explanation but i`m from romania). I think one of them two should work, if you know some other friend who has a working g4 just try with his battery. Good luck ! ^_^
Thanks for your reply.
But it happens without (!) the battery: If disassemble the battery and connect afterwards the power cable, the red LED does not flash, and no key has a function. As Soft-Reset "switch" and Hard-Reset (2-button on the left plus Soft-Reset-Switch)
First i mentioned the same as you thought...
Has anybody an idea what can be done here?
Thanks in advance.
Ernie
I'm encountering this same problem. I let the device charge over night with no luck. It will not power on at all. The battery was working fine last week. its completely dead
My Universal turn on the red LED for a seconds and after that do not charge and do not turn on. Have you find any solutions?
Thanks
exactly the same problem here on touch 3g
i got my touch 3g in Jan 2009 in Shanghai,China. Now i'm in singapore.... it's bricked, i didn't do anything wrong, it's not dropped on the ground or into the water, yesterday it was fine, but this morning i just found that it's power off. plugging in the power cable , and i won't see the orange power led. it's completely dead, soft reset and hard reset can not be initiated, because it refuses to power on.
i'm going to htc care center at harbourFront next weekend ...
JeromeMorrow said:
My Universal turn on the red LED for a seconds and after that do not charge and do not turn on. Have you find any solutions?
Thanks
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Click to collapse
oglop said:
i got my touch 3g in Jan 2009 in Shanghai,China. Now i'm in singapore.... it's bricked, i didn't do anything wrong, it's not dropped on the ground or into the water, yesterday it was fine, but this morning i just found that it's power off. plugging in the power cable , and i won't see the orange power led. it's completely dead, soft reset and hard reset can not be initiated, because it refuses to power on.
i'm going to htc care center at harbourFront next weekend ...
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Click to collapse
You’re in the wrong section this is the Wizard forum.
I use a universal charger. Its one which takes the battery not one which plugs into the phone ...
whenever I let my phone run flat I leave the battery in the charger for a couple of hours then put it back in the phone and connect the phone charger. Once there are enough electrons whizzing around in the battery there's enough power to drive the IC that manages the charging in the phone ...
if the battery is too flat it won't even open the gates for you ...
I just bought a new Xperia Go. Yesterday I was using it until the battery drained completely. Then I charged for the first time and stupidly I tried to turn it on. The first time I charged it showed the battery icon, but then when I disconnect it, it won't turn on. I plugged it on again but this time it didn't show the battery icon. The red led is turned on, but I can't get it to turn on. I tried vol up and power button at the same time but nothing. The worse thing is I can't remove and reinsert the battery because I don't know how and I don't have the required tools.
Please help! ;(
May the battery is completely drained!! Just plug-in the charger n after sometime it'll show the battery symbol
rolo143 said:
I just bought a new Xperia Go. Yesterday I was using it until the battery drained completely. Then I charged for the first time and stupidly I tried to turn it on. The first time I charged it showed the battery icon, but then when I disconnect it, it won't turn on. I plugged it on again but this time it didn't show the battery icon. The red led is turned on, but I can't get it to turn on. I tried vol up and power button at the same time but nothing. The worse thing is I can't remove and reinsert the battery because I don't know how and I don't have the required tools.
Please help! ;(
Click to expand...
Click to collapse
try to charge it for few hours...
Ur phone is probably in the 1st situation of the following( xda calls this battery cycle i think )
1. Dead phone(no response at all)
2. Phone cannot boot but when trying to boot it shows a red led(which means the phone has a tiny amount of battery left)
3.Phone is charging and can boot
4. Phone is charged properly(100%)
So, in order to get to situation 4 u just need to charge ur phone for a while
Hi was your problem solved? I have the exact same problem right now... My Galaxy S7 was stolen about a month ago so i am using this rusty old thing and will only be getting the S8 by next week...
I have the same problem with my Xperia P.
Mokiwipeout said:
Ur phone is probably in the 1st situation of the following( xda calls this battery cycle i think )
1. Dead phone(no response at all)
2. Phone cannot boot but when trying to boot it shows a red led(which means the phone has a tiny amount of battery left)
3.Phone is charging and can boot
4. Phone is charged properly(100%)
So, in order to get to situation 4 u just need to charge ur phone for a while
Click to expand...
Click to collapse
I have the same problem with my Xperia P. I tried charge it fully a few times but when I turn it on it doesnt on. When I reboot or restart it, still it doesnt turn on or even vibrate (doesnt vibrate even once but the lights when restart or reboot turn to purple, after few seconds SONY LOGO will appear then shuts down. NOTE: THE LIGHTS (red,orange,green&purple) WILL JUST APPEAR WHEN IT CONNECTS TO WALL CHARGER... IT DOESNT RESPOND AT ALL WHEN CHARGER IS NOT CONNECTED
Hope you help me, please. I badly need it. Thanks in advance!
My battery started to drain fast few days ago, i thought it was a software issue(some apps). Yesterday i put it on the charger, as i didnt put it, nothing happend, i thought my charger broke, i put it on PC, same, wont charge, now im thinking the connector broke, u put USB OTG memory stick and it reads it normally, so the port is working, tryed factory reset and reflashing offical stock rom, problem isnt solved, also when the phone is in download mode on charger or pc, and i take out the battery the phone stays on, it takes power directly from the charger(this is normal), witch i think confirms its a battery problem, not a phone. Now, anyone faced this problem also? Have expirience whit this, any advice what should i do (im gona try with new battery but its a weekend, no stores working). Any help, any chance its really a battery problem, not a phone?
EDIT: Also when the battery is in, phone off, put it on charger, the empty battery shows, the grey curcle arrow rolls (battery stats are read), then it shows the battery level for a second, and the circles bellow it instead of zooming in and out in movement, it stays at the first for a seccond and then the display turns off, nothing, no red light also.
Contact issue
tomashaker4e said:
My battery started to drain fast few days ago, i thought it was a software issue(some apps). Yesterday i put it on the charger, as i didnt put it, nothing happend, i thought my charger broke, i put it on PC, same, wont charge, now im thinking the connector broke, u put USB OTG memory stick and it reads it normally, so the port is working, tryed factory reset and reflashing offical stock rom, problem isnt solved, also when the phone is in download mode on charger or pc, and i take out the battery the phone stays on, it takes power directly from the charger(this is normal), witch i think confirms its a battery problem, not a phone. Now, anyone faced this problem also? Have expirience whit this, any advice what should i do (im gona try with new battery but its a weekend, no stores working). Any help, any chance its really a battery problem, not a phone?
EDIT: Also when the battery is in, phone off, put it on charger, the empty battery shows, the grey curcle arrow rolls (battery stats are read), then it shows the battery level for a second, and the circles bellow it instead of zooming in and out in movement, it stays at the first for a seccond and then the display turns off, nothing, no red light also.
Click to expand...
Click to collapse
In my opinion the usb connector dirty. Clean it.
gtcat said:
In my opinion the usb connector dirty. Clean it.
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Click to collapse
Cleaned it right now, its not that.
tomashaker4e said:
My battery started to drain fast few days ago, i thought it was a software issue(some apps). Yesterday i put it on the charger, as i didnt put it, nothing happend, i thought my charger broke, i put it on PC, same, wont charge, now im thinking the connector broke, u put USB OTG memory stick and it reads it normally, so the port is working, tryed factory reset and reflashing offical stock rom, problem isnt solved, also when the phone is in download mode on charger or pc, and i take out the battery the phone stays on, it takes power directly from the charger(this is normal), witch i think confirms its a battery problem, not a phone. Now, anyone faced this problem also? Have expirience whit this, any advice what should i do (im gona try with new battery but its a weekend, no stores working). Any help, any chance its really a battery problem, not a phone?
EDIT: Also when the battery is in, phone off, put it on charger, the empty battery shows, the grey curcle arrow rolls (battery stats are read), then it shows the battery level for a second, and the circles bellow it instead of zooming in and out in movement, it stays at the first for a seccond and then the display turns off, nothing, no red light also.
Click to expand...
Click to collapse
Many Galaxy S3 have problems with the charging port and need repair maybe for 20 to 30 bucks.
santij07 said:
Many Galaxy S3 have problems with the charging port and need repair maybe for 20 to 30 bucks.
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Click to collapse
I hope you are right, i had that problem before, and replaced it, after then im extremely careful and gentle, so i think there are very low chances that thats the problem, i will take it to service later today, its still under warranty
Its probably a faulty battery
I had a faulty cable and man it was horrible
I was on vacations so no shops around, the phone would constantly show charger connected/disconnected and would take ages to charge
im getting solid Red Light when i connected to power. no charging not even recondnice by the computer.. What can i do to power on the phone..
i did hard reset too nothing happend....
i read some article about red light and some says to return to sony store and some says to unplug the battery and reconnect ... i dnt have warrenty to send it to sony.....so " if i change the battery does it works" ?
Sometimes it works with replacing the battery. Sometimes you need a new mainboard ( about 100 $)
I don't know if these "test buttons" works. Then your phone will be recognzied as S1Device and you could use trying S1tool (but i think it does not support Z2 )
Same problem
Hello,
I've got the same problem. No response at all with any button combination or the red reset button.
If I connect the usb cable to charger or PC red LED turns on but nothing else. The PC doesn't recognize it, not even if I connect it with volume down pressed. I opened it and disconnected the battery. With the battery disconnected it has the same behaviour, only red light if connected.
Any ideas of what I could try?
I wouldn't expect a dead battery causing this. I mean, if the phone can get the power from the charger then it should turn on even with the battery disconnected right?
I was thinking to charge it for two days and see if anything happens, just in case. Otherwise I will need to think on how to discharge the battery manually and see what happens.
I don't to buy a new battery unless I am sure that will help...
arretxe said:
Hello,
.. With the battery disconnected it has the same behaviour, only red light if connected.
...
Click to expand...
Click to collapse
What happens if you disconnect the battery, put the charger cable in the phone and then hold the power button and volume up button for like 5 seconds.
Do you get the battery logo on the display then?
No... Nothing at all happens
arretxe said:
No... Nothing at all happens
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Click to collapse
Is it the original loader (Sony, 1500mah) + sony charging Cable?
I have chargers laying around everywhere, and I noticed that sometimes the phone did nothing while using samsung chargers 750mah).
When I put my phone in the charger the light turns red. Nothing on the screen.
When I take out the charger the light stays red for a long time.
But when it is off, and I take the battery out and then put it on the charger (without the battery), then the display shows a battery logo.
Hi all,
My phone cut out at about 10% battery charge earlier and wouldn't turn back on. I thought it was probably just bad battery stats. But now I'm home, even after an hour on charge (and 30 mins on another charger) the phone won't turn on. It also shows up as an unrecognised device in device manager.
Whats weird is that when I first plug the charger in, rather than seeing the blue battery logo, I see an unfamiliar green battery logo as attached.
Has anyone got any ideas on how to fix this? (Tried booting with the volume up and volume down buttons held)
It's also come at quite a frustrating time, I may not be able to reply until Sunday night as I'm off camping in the sticks for the weekend.
Thanks
Plug your charger and Try to keep holding the power button for 1 min.....maybe start
fatalhh said:
Plug your charger and Try to keep holding the power button for 1 min.....maybe start
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Click to collapse
Sadly that didn't work.
The battery appears to now be taking a charge (300mA/h according to a USB multimeter), but I haven't been able to even get SP flash tools to recognise the handset sadly.
loadedscissors said:
Sadly that didn't work.
The battery appears to now be taking a charge (300mA/h according to a USB multimeter), but I haven't been able to even get SP flash tools to recognise the handset sadly.
Click to expand...
Click to collapse
Looks like battery dead....
fatalhh said:
Looks like battery dead....
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Click to collapse
That is the conclusion I'm coming to, sadly there doesn't seem to be a UK stockist of the battery yet, but I guess in the mean time I can see if the seller will honour any form of warranty on the product. For now, I'm back on my old G3 and it doesn't even begin to compare. I loved my Elephone.
Bad luck my friend.....I have a samsung galaxy 2 and one day run out of battery and never awake again....weird things
I think it should be cover with warranty.....Is one year in China
Type a email to Elephone support and they must be assist you because the phone is less than one year in the marketing.
I hope you will have a possitive news from Elephone
Thanks, I'll let you know how I get on.
I have the same problem a while ago with the green thing logo while charging , I even try it on wireless charger but it has the same thing with the green logo of battery ...but luckily it charge normally with blue logo
I have seen this on my screen a few times when I ****ed my bootloader during flashing. Device ended up being semi-bricked. I could not flash via SPtools because my device didn't get recognized. I was able to fix it luckily!
Hi all, sorry for the delay in responding.
So, the first problem was the battery. You need to charge it beyond 3.8v I think to get the phone to turn on, probably better to get it to 4v so you have enough charge stored to use the phone. The phone can't charge the battery below a certain threshold (around 3.7v) so you have to remove the battery and use a lithium-ion battery charger (any phone battery charger), these are available for about £2 on ebay.
In my phone the USB port had also stopped working for data transfer. I tried changing the board with the USB port on to no avail.
I replaced everything but the screen in the end to get it working.
Are/were you on stock OS or had you replaced it with another rom? Just for a bit more clarity of the problem.