I plugged in my razr before I went to bed. I've been using a HTC plug and cable for the last few months no problems. Woke up this morning and battery was at 5% and then the phone died completely soon after. I plugged it in using my original motorola plug and cable. The dual core screen came up and then the battery level said 0% and it looked like it was charging. It died again after about half an hour. Now nothing will get the phone going. I also tried the hard reset (Power and volume down). The phone is unrooted and hadn't been updated to Jellybean yet.
Any ideas what I can try?
razzrrrr
cathain said:
I plugged in my razr before I went to bed. I've been using a HTC plug and cable for the last few months no problems. Woke up this morning and battery was at 5% and then the phone died completely soon after. I plugged it in using my original motorola plug and cable. The dual core screen came up and then the battery level said 0% and it looked like it was charging. It died again after about half an hour. Now nothing will get the phone going. I also tried the hard reset (Power and volume down). The phone is unrooted and hadn't been updated to Jellybean yet.
Any ideas what I can try?
Click to expand...
Click to collapse
Try using the correct charger and charge it for about an hour, thats the first thing I would try. How long is the htc cable you're using because the longer the cable the slower the charge.
I have tried multiple different chargers with no joy. I think the problem is with the connection. When I plug a charger in the white charging light flashes briefly for a second. I checked the connection for dust and it looks clear?
Try Booting into bp tool or hw diag (hold vol up and vol down then press power should see black screen with white text vol down moves cursor vol IP selects) the phone should charge if left in one of these modes (if you can even make it this far without the bat dying that is). if that don't work could try disassembling then charging the battery directly (never tried this its only an idea try at you own risk)
My xt910 razr maxx has suffered exactly the same fate overnight. Worked fine yesterday now it's dead with the only sign of life from the white led when attaching the moto usb charger. Phone wasn't run flat prior to this. Baffling
jdjdj2001 said:
My xt910 razr maxx has suffered exactly the same fate overnight. Worked fine yesterday now it's dead with the only sign of life from the white led when attaching the moto usb charger. Phone wasn't run flat prior to this. Baffling
Click to expand...
Click to collapse
I don't even get the white light when I plug mine in any more! Have you tried the suggestions above?
cathain said:
I don't even get the white light when I plug mine in any more! Have you tried the suggestions above?
Click to expand...
Click to collapse
Yes I have and no button combination produces as much as a glimmer. I've had the back off and checked the battery for charge, it shows 4.3 volts so it's not that. Something has failed catastrophically I fear.
Check the battery's cable that connects to your phone.If that cable was broke,you can just see the battery level but without charging it.
Sent from my XT910 using xda app-developers app
I've read around this a little now and have invested £3 in a Motorola Factory Cable of fleabay which hopefully will resolve the issue. Due to be delivered next week so I'll keep you posted......
Well got the factory cable and tried it holding the vol down button. Nothing. Took the back off the phone and checked the voltage of the battery 2.75v. Removed the battery and tried the factory cable with vol down. Still nothing. Reinstalled battery and left charging off a pc overnight, this morning it had risen to 2.83v. Starting to think that this phone has had it
Cut the end off a micro usb cable, exposed the wires and connected the red and black to the battery terminals then plugged it into the moto wall wart. Left it until fully charged....volt meter read 5.1v, the output of the charger. Disconnected and checked charge, 4.2v out of the battery.
still dead. Nothing. No red moto screen, no recovery nothing. Something else must be amiss. All I get is a brief white led flash when I plug in the standard charger cable.
anyone have any ideas where to go from here other than the skip?!
Just resurrecting this thread in the hope someone has found a solution....
I still have a brick which is unresponsive to two factory cables plugged into my PC with and without the battery in.
Trouble is I've got pictures on there I'd like to recover if possible which causes me to persist with this troublesome device!
http://forum.xda-developers.com/showthread.php?t=2431617
I access the boot menu by holding both vol up and down, and pressing the power button (hold for ~2 seconds, and release the power button, while still holding vol +/-. Volume down will only send you to APFastboot. Check out the post, I encountered the same problem. The final method I tried was the winner. Good luck, and let me know if you have any questions.
Thanks for that, I'll certainly give it ago when I get a free hour one evening this week. I am concerned though that the factory cable doesn't work, I was under the impression that the phone should at least respond to its connection in some way - it doesn't even when vol-is depressed when connecting to pc.
The only response I get from the phone is a brief flash of the white led as the usb cable (factory or charging) is connected to it.
That indicates that there isn't any power management remaining on the phone, and the battery is pretty weak. You'll need to get the battery charged up manually. After you flash with the last method I used, you should be able to reconnect the battery and charge the phone all the way up before booting. Sounds like you're having the exact same problem I did.
Sent from my XT912
Really , Really wanted this to work but it doesn't look promising.
Made the USB charge cable as described (white and black twisted together to -ve, red on its own to +ve). Battery removed from phone, usb on charge cable connected to PC.
5 Volts found at the battery connection terminals. Original Moto Data cable connected to phone then PC. White LED flashed on for slightly longer than before then off. No response from phone - nothing on the screen or vibration with or without any combination of Vol- and vol+.
Battery refitted and charge lead attached to terminals as above to charge from PC. Now reading 4V across the terminals charge lead plugged in, 3.84V cable unplugged so presumed charged.
Still no response other than the brief white LED from the phone with either the Data or Factory cables and Vol-(or any other Vol configurations).
Any ideas???
I assume you tried pressing and holding all the buttons, for five or ten seconds, or even a little longer, to try a full reboot. Beyond that, I wish I could help more. I'm slap out of ideas. This was the last step for me (as the solution usually is). The main board might have had it, though I don't have a clue why.
Sent from my XT912
I'm thinking dead mobo too. When it died it did so overnight without provocation - no flashing or tinkering, it was left on the kitchen sideboard and found dead in the morning. oh well I've tried. many thanks for your help:good:
Glad to try and help. I guess it's time to move on to the next device! Let us know if the phone sporadically decides to work, or you figure out a solution!
Sent from my XT912
This might work
jdjdj2001 said:
Really , Really wanted this to work but it doesn't look promising.
Made the USB charge cable as described (white and black twisted together to -ve, red on its own to +ve). Battery removed from phone, usb on charge cable connected to PC.
5 Volts found at the battery connection terminals. Original Moto Data cable connected to phone then PC. White LED flashed on for slightly longer than before then off. No response from phone - nothing on the screen or vibration with or without any combination of Vol- and vol+.
Battery refitted and charge lead attached to terminals as above to charge from PC. Now reading 4V across the terminals charge lead plugged in, 3.84V cable unplugged so presumed charged.
Still no response other than the brief white LED from the phone with either the Data or Factory cables and Vol-(or any other Vol configurations).
Any ideas???
Click to expand...
Click to collapse
https://www.youtube.com/watch?v=QfT2Bejkcdk&feature=youtube_gdata_player
I am not sure if you already watched this video, its for droid razr maxx, charging a dead battery and works perfectly for droid razr too.
My droid razr was exactly in same condition, white light and no charging, did not power up, completely dead.
I popped open the back case, connected the modified usb cable wires to the positive (Red wire) and negative (black wire) ends of the battery and let it charge (stay connected) for one hour. Then i pressed vol up+ vol down + power button. And my phone switched on.
If only your battery is dead, this should work.
Related
My photon was on 5% about an hour ago... then it turned itself off. I plugged it in to the charger and a "white/faint yellow" LED comes on. Normally the photon doesn't have a charge LED so this certainly struck me as odd.
It has been sitting for almost an hour and still won't turn on.
I took the battery out and reconnected the charger and the white/faint yellow LED comes back on, even with the battery pulled out.
What is happening here? Has anyone seen this?
I've see green/orange/red LED flashes for diff things but never white.
Well I found this thread: http://forums.androidcentral.com/sprint-photon/107931-led-not-working.html#post1147045
Looks like white means very low battery and charging. Now the white light has gone off while plugged in... But it still will not turn on
Turns out, I was plugging it into a PC usb that didn't have the drivers installed. The phone won't charge if the moto drivers are not installed, regardless of the light
I plugged it into a wall charger and viola... its back and running.
False alarm!
Lol, exact same thing happened to me! I totally freaked out, but plugged it in a wall and started working.
same thing happened to me yesterday. I plugged into the wall, NOTHING. I started freaking out, until I pulled the battery and re installed it. LED charge light then came on and all was good. Weird.
Can someone help me i have a photon also but when i plug it up it says failed to boot 2 starting rsd mode battery too low to flash and it wont boot up when plugged up to a computer. also when i plug it into the wall it just boot to the m sign
rodre12 said:
Can someone help me i have a photon also but when i plug it up it says failed to boot 2 starting rsd mode battery too low to flash and it wont boot up when plugged up to a computer. also when i plug it into the wall it just boot to the m sign
Click to expand...
Click to collapse
- Pull battery
- Put it back in so it's off
- Keep it plugged into the wall to charge it
- Once charged, power into RSD mode (power+vol up)
- Plug into computer and start RSD and flash 154_5 SBF to get back to stock
- then flash 198_7 SBF for good measure.
- Reboot
When i try that nothing works, it just stays on the white led light
I just bought mine from best buy and it did the same thing..they exchanged the phone since it was defective..
Sent from my MB855 using xda premium
Photon won't turn on anymore. White LED when plugged in
i have a refurbished replacement photon from best buy geek squad that i got last month. within a few days it was acting strange and randomly/often turning itself off. the battery was fully charged yet the unit would often times power down. this happened a lot the first few weeks. then last week the issue seemed to stop and it stayed on 24/7 as i charged it frequently. all was well until yesterday.
i dropped my phone from about 2 feet. the phone turned off and only the "m" boot up screen appeared after i powered on, then it went black. i had a fully charged battery in the unit when this happened. i plugged the charging cable into the phone and it kept booting up to this static "m" screen then turning off. the LED notification light went red and after numerous times powering on and off and resetting the battery (and sim card) i finally got a "5%" battery screen. a few seconds later it showed 100% battery then kept rebooting to the static "m" screen and shutting off again. then i started getting a "?" screen for the battery a few times and back to the 5% and it changed to 80%/100% very quickly and back to the blank screen. i left it plugged in overnight.
now the LED notification light turned white and the phone cannot be powered on. i tried another battery without any success so that shouldn't be the issue.
any ideas what to try next?
same thing happened to me.
thevaporz said:
i have a refurbished replacement photon from best buy geek squad that i got last month. within a few days it was acting strange and randomly/often turning itself off. the battery was fully charged yet the unit would often times power down. this happened a lot the first few weeks. then last week the issue seemed to stop and it stayed on 24/7 as i charged it frequently. all was well until yesterday.
i dropped my phone from about 2 feet. the phone turned off and only the "m" boot up screen appeared after i powered on, then it went black. i had a fully charged battery in the unit when this happened. i plugged the charging cable into the phone and it kept booting up to this static "m" screen then turning off. the LED notification light went red and after numerous times powering on and off and resetting the battery (and sim card) i finally got a "5%" battery screen. a few seconds later it showed 100% battery then kept rebooting to the static "m" screen and shutting off again. then i started getting a "?" screen for the battery a few times and back to the 5% and it changed to 80%/100% very quickly and back to the blank screen. i left it plugged in overnight.
now the LED notification light turned white and the phone cannot be powered on. i tried another battery without any success so that shouldn't be the issue.
any ideas what to try next?
Click to expand...
Click to collapse
Try to fully charge your battery using portable battery charger.
When battery full charge, try to entering recovery mode. From off condition, press both power and volume down, press down until you find android recovery and press volume up button. After you see exclamation logos, press both volume up and down. Then select wipe data. Hope fully you can still entering recovery mode.
If you cannot enter recovery mode, try to enter RSD protocol.
step is, connect your photon to PC using cable data, press both volume up and power, wait until it show RSD Protocol, than flash it again.
How to flash using RSDLite is in development section, you can read there.
Hopefully its can work
DssTrainer said:
Turns out, I was plugging it into a PC usb that didn't have the drivers installed. The phone won't charge if the moto drivers are not installed, regardless of the light
I plugged it into a wall charger and viola... its back and running.
False alarm!
Click to expand...
Click to collapse
I just had a mini-anxiety attack until I found your post. Thank you!
Last night I was using my phone and turned it on sleep due to having <10% battery life left. I tried turning it back on am hour and a half later and it didn't so assumed it drained, so I threw it in the charger but the battery didn't turn on. I left it in the charger over night. I woke up and tried turning it on but it still didn't budge. I tried letting it charge through both my macbook, my chromebook, several different cables and outlets, all for around 10 minutes each. My phone still won't turn on.. Nothing happens when I try to boot into CWM (volume rocker and power button hold method) I now think it may be bricked and I need to get it back to a working condition soon...
My phone is the AT&T SGSII (i777) running MIUI 2.3.7 1.12.30 (newest version) under the Siyah 2.6.3 (also newest version)
Is there any way I can fix this?? I saw somethings about these 'jigs' but is there a way fix it without using a jig and only using a computer? Can someone tell me what could possibly be wrong?? Please help me!!
*PS my macbook can dualboot into windows 7, otherwise my phone wouldn't be rooted
Hmm, LPM might be broken in MIUI.
Try this, I saw one person indicate that it worked:
Enter download mode by holding VolUp + VolDn when inserting a USB cable from a PC.
DO NOT try to flash anything - just let it sit there for 5-10 minutes!
After that, hold Power for 10-15 seconds until the device resets.
Again, DO NOT try to flash anything!
The other option is to find a standalone charger.
And next time - if it's at 10%, put it on a charger!
Battery Charging
ChuckaDucky said:
Last night I was using my phone and turned it on sleep due to having <10% battery life left. I tried turning it back on am hour and a half later and it didn't so assumed it drained, so I threw it in the charger but the battery didn't turn on. I left it in the charger over night. I woke up and tried turning it on but it still didn't budge. I tried letting it charge through both my macbook, my chromebook, several different cables and outlets, all for around 10 minutes each. My phone still won't turn on.. Nothing happens when I try to boot into CWM (volume rocker and power button hold method) I now think it may be bricked and I need to get it back to a working condition soon...
My phone is the AT&T SGSII (i777) running MIUI 2.3.7 1.12.30 (newest version) under the Siyah 2.6.3 (also newest version)
Is there any way I can fix this?? I saw somethings about these 'jigs' but is there a way fix it without using a jig and only using a computer? Can someone tell me what could possibly be wrong?? Please help me!!
*PS my macbook can dualboot into windows 7, otherwise my phone wouldn't be rooted
Click to expand...
Click to collapse
All the SGS2 i777 phones come with a plugin wall charger, why not give that a try.......
If you cannot find the charger, you can buy one for less than 3 bucks including shipping on Amazon.com
http://www.amazon.com/Samsung-Trave...=wireless&ie=UTF8&qid=1325629174&sr=1-1-fkmr0
Good Luck!
Something similar happened to me, where the battery drained so much that the phone wouldn't charge. When I plugged it into a computer/outlet, it just power cycled because as soon as you plug it in, the screen turns on (pretty stupid actually) and full brightness shows your battery "charging". Due to the phone not being able to directly pull power from the outlet (from what I can understand, if I plug in a charger and take the battery out, the phone shuts off) it can't charge fast enough, due to the screen and soft keys taking up the charge. I may be wrong, but this is what I think is happening.
Only way I could solve this was to plug the battery into my spare battery charger which came with my two spare batteries.
The thing is I can't put it into download mode or even recovery. Whenever I hold the volume buttons together when I plug it into my computer to access download mode, nothing happens and the screen remains blank and off. When I try doing the same thing and also hold the power button also to access Recovery mode, nothing happens, and the screen still is off. Every once in awhile when I try turning on the phone (which is plugged into an outlet) the 'battery charging' screen pops up for a split second and turns off. I have plugged it into Several different wall chargers (all that are Micro USB including the one the phone came with) along with several different Micro USB to USB cables to try to charge in the computer. It's definitely not the chargers nor the cables because they work with other devices. I think my phone is bricked... DX
why don't you buy another battery and see if that works if it doesn't just bring back the battery.....good luck
ChuckaDucky said:
The thing is I can't put it into download mode or even recovery. Whenever I hold the volume buttons together when I plug it into my computer to access download mode, nothing happens and the screen remains blank and off. When I try doing the same thing and also hold the power button also to access Recovery mode, nothing happens, and the screen still is off. Every once in awhile when I try turning on the phone (which is plugged into an outlet) the 'battery charging' screen pops up for a split second and turns off. I have plugged it into Several different wall chargers (all that are Micro USB including the one the phone came with) along with several different Micro USB to USB cables to try to charge in the computer. It's definitely not the chargers nor the cables because they work with other devices. I think my phone is bricked... DX
Click to expand...
Click to collapse
If the screen EVER turns on it's not bricked.
I suggest leaving it plugged in to a factory wall charger (not USB) overnight.
Worst case you may need a standalone charger to put some "juice" into the battery. I know Staples sells a universal one made by Lenmar, but it's really overpriced ($50!!!!)
I use this and i love it. It comes with an extra samsung battery too.
http://www.amazon.com/Samsung--CGPK..._1_1?s=wireless&ie=UTF8&qid=1325639756&sr=1-1
If anything, head to an AT&T store and pop the battery out of their test phone and put it into yours. See what happens, sounds like there's an issue with the charger or battery.
Entropy512 said:
Hmm, LPM might be broken in MIUI.
Try this, I saw one person indicate that it worked:
Enter download mode by holding VolUp + VolDn when inserting a USB cable from a PC.
DO NOT try to flash anything - just let it sit there for 5-10 minutes!
After that, hold Power for 10-15 seconds until the device resets.
Again, DO NOT try to flash anything!
The other option is to find a standalone charger.
And next time - if it's at 10%, put it on a charger!
Click to expand...
Click to collapse
Yup ran into that issue a couple months ago and just put it into download mode to charge. easy fix
Edit. I used a jig though.
Sent from my SAMSUNG-SGH-I777 using xda premium
Thanks for all the help! I ended up going to the at&t store and they told me the battery was defective. The guy was super nice and even though he saw my phone was rooted and had a custom rom he just told me that I probably should unroot only for the warranty but gave me a new battery for free anyway and was very nice about it. I also bought a jig just incase anything goes wrong again. But seriously, thanks to all of you!!
Yesterday I let my phone die (low battery > powering down) and it stayed dead for 30 or so minutes. I plugged it into my wall charger and nothing happened. It didn't boot up, and there was no LED light.
I plugged it into USB and got a WHITE light, but it didn't charge. Even if I remove the battery I still get the white light when it's on USB.
I tried leaving my phone on the wall charger overnight, nothing happened.
I left it on USB for 4 hours, still nothing happened.
To sum it up:
Plug it into wall charger: Nothing happens, no LED
Plug it into wall charger with battery in: White LED
Plug it into wall charger with battery out: White LED
Nothing will charge it. I tried 2 USB cables and 3 wall chargers. I know they all work because I also used them to charge my replacement phone.
Returning to Sprint is NOT an option (I live in Canada)
What can I do to fix this?? The phone is less than 2 months old
MooseV2 said:
Yesterday I let my phone die (low battery > powering down) and it stayed dead for 30 or so minutes. I plugged it into my wall charger and nothing happened. It didn't boot up, and there was no LED light.
I plugged it into USB and got a WHITE light, but it didn't charge. Even if I remove the battery I still get the white light when it's on USB.
I tried leaving my phone on the wall charger overnight, nothing happened.
I left it on USB for 4 hours, still nothing happened.
To sum it up:
Plug it into wall charger: Nothing happens, no LED
Plug it into wall charger with battery in: White LED
Plug it into wall charger with battery out: White LED
Nothing will charge it. I tried 2 USB cables and 3 wall chargers. I know they all work because I also used them to charge my replacement phone.
Returning to Sprint is NOT an option (I live in Canada)
What can I do to fix this?? The phone is less than 2 months old
Click to expand...
Click to collapse
Your battery has been drained out completely.so you will need to boost up your battery.either connect your battery to a compatible battery charger or do following step
take one of your usb cable and cut it. you will get four wires. you will need red wire and black wire. Take out the photon's battery and connect the red wire to (+)positive terminal and black wire to (-)negative terminal of the battery as indicated on the battery.now connect it to your wall charger and let it charge for 15-20 min and after charging insert the battery in your photon and charge like normal.
Huge thanks! Worked great, my Photon is back up and running! I stripped the cable I had from an old audio player and connected it like you said (the (+) and (-) are the outermost terminals).
I'm going to invest in a standalone wall charger for the battery now, as well as tell Tasker to turn off my phone at a reasonable 10% battery so it doesn't completely die.
Thanks again for the help!
deepak251146 said:
Your battery has been drained out completely.so you will need to boost up your battery.either connect your battery to a compatible battery charger or do following step
take one of your usb cable and cut it. you will get four wires. you will need red wire and black wire. Take out the photon's battery and connect the red wire to (+)positive terminal and black wire to (-)negative terminal of the battery as indicated on the battery.now connect it to your wall charger and let it charge for 15-20 min and after charging insert the battery in your photon and charge like normal.
Click to expand...
Click to collapse
thanks man... your post has been real help for my photon...
k4trozz said:
thanks man... your post has been real help for my photon...
Click to expand...
Click to collapse
Proud that it helped..
But remember not to overcharge your battery with this method this is only for boosting the battery. don't charge for more than 15-20 min.
having a very similar problem as op but...
Hey wuddup fellas,
I'm a long time lurker, first time poster. Well, never really had to until now. Anyways, Im having a VERY similar problem as the OP but with the difference that my white LED only comes on for a short amount of time when connected via usb, maybe a couple mins max. Not to mention, for some reason, the white LED only comes on when connected to a specific usb port... I got 3 on my laptop (1 on left, 2 on right) and it only comes on when attached to the 1 on the left.
Lead up to failure: I was on texting when the 5% low battery pop up showed itself. I usually get 10mins before it dies so I didnt sweat it. Then, a few mins later it died. Ok, np, I'll just connect the charger wait a sec and we'll be good to go... Guess again, when I plugged in the charger, the charging indicator didnt come on, which I thought weird. Maybe its super dead, I'll just wait a few mins and it should be able to turn on... Nope, nada. So, I pop in the extra battery I got... Same thing happens to that one! Now I'm at a loss.
I read a few forum posts around the interwebs that sound along the same lines of whats going on with my phone. This post turns out to be the closest, so I try and jump start my batteries... Again, nada. Another post says I need to charge the battery out of the phone. So, I Amazon a standalone charger for the batteries. Throw one on the new charger, battery is completely dead, takes a few hours for it to charge. Throw the newly charged battery in the phone... nothing. Charge and throw the 2nd one in... Again, NOTHING!
Now the white led wont come on anymore. Which I guess it wouldnt need to cause the batteries are fully charged. But now I got no clue where to go... please if someone has any insight, i'd greatly appreciate it.
I can only charge from the car charger a very old laptop and by computer if a hdmi monitor is pluged in to the photon.
The laptop has a dead cmos battery so it sites at the hit F1.
Sent from my MB855 using xda premium
k4trozz said:
thanks man... your post has been real help for my photon...
Click to expand...
Click to collapse
Same problem, charged with wire, but after that when i put battery back no usb connection and does not charge with AC adapter
deepak251146 said:
Your battery has been drained out completely.so you will need to boost up your battery.either connect your battery to a compatible battery charger or do following step
take one of your usb cable and cut it. you will get four wires. you will need red wire and black wire. Take out the photon's battery and connect the red wire to (+)positive terminal and black wire to (-)negative terminal of the battery as indicated on the battery.now connect it to your wall charger and let it charge for 15-20 min and after charging insert the battery in your photon and charge like normal.
Click to expand...
Click to collapse
Sorry to wake up this thread, but I'm having a similar problem and tried the wire method. When I plug into the computer I get the same white light, but I also get the white light when I plug into the wall. After trying with the wire, I plugged into the computer and pressed the power button. The light turned green, but the screen still didn't come on.
do you have spare battery from any other mobile.just take it and connect two wire + and - to the spare battery then other end to the photon phone pins using crocodile clips with same + and - symbol just double check before connecting don't connect reverse only connect to two pins then try to turn on and post your reply..
Motorola Photon Q, Dead. Fixed easy
I did as some suggested above, but without removing the battery. After removing the back, I just unscrewed the (+) and (-) screws on the battery, lifted up the battery tab, then clipped small alligator jumpers directly onto the battery tabs. I connected a power source of 4.35v until the battery read 3.77v, then removed the power. Then I started charging it with the standard wall charger and it powered up -- now working great.
My Droid Razr Maxx completely died and now won't charge or turn on,there also is a white led light located left top of phone that's on when charger is plug in. My razr was not rooted or unlock 2.3.5.Please help,any advice will be rewarded thru PayPal. I'm trying to avoid replacing it with a refurbished phone,my phone has had a screen protector and been in a case since day one. Thanks for any and all help,sorry if this issue has been address.
Sent from my Galaxy Nexus using xda premium
Hold down screen lock button and down volume button for about 20 seconds and then the light should turn off. It should turn on, the phone, or you can put it on by hold the screen lock button.
do this while plugged into the wall, not usb
I wish it was that easy,I try holding power nd volume up then down and vice versa to no avail. I also have my phone plug into my wall charger. If anyone helps me get my phone turn on and charge I will donate to your PayPal asap.
Sent from my Galaxy Nexus using xda premium
Try a different USB cable and plug it into a USB port on the computer. This isolates the USB and the Moto charger to make sure they're not the cause.
Sent from my DROID RAZR MAXX via XDA
Try holding both vol up and down together, then hold the power button, so 3 buttons are pressed at the same time, and hope something happens.
Any of this end up working for ya?
Sent from my DROID RAZR MAXX via XDA
EvoSideHustlAZ said:
My Droid Razr Maxx completely died and now won't charge or turn on,there also is a white led light located left top of phone that's on when charger is plug in. My razr was not rooted or unlock 2.3.5.Please help,any advice will be rewarded thru PayPal. I'm trying to avoid replacing it with a refurbished phone,my phone has had a screen protector and been in a case since day one. Thanks for any and all help,sorry if this issue has been address.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
The white led means you're out of battery and conected but not charging. This happend due a rom flash error.
You'll need a Factory Cable to put a new firmware on it and then charge after that
http://forum.xda-developers.com/showthread.php?t=1403100
Sorry
pedrotorresfilho said:
The white led means you're out of battery and conected but not charging. This happend due a rom flash error.
You'll need a Factory Cable to put a new firmware on it and then charge after that
http://forum.xda-developers.com/showthread.php?t=1403100
Sorry
Click to expand...
Click to collapse
He said he was unrooted running stock, so that couldn't have been the cause
Sent from my Galaxy Nexus using Tapatalk
If you got it from Verizon you still have manufacturer warranty, return it.
Had this problem myself, white light, couldn't charge, tried every trick there was. With stock cable, this is how I got my phone to charge:
http://www.youtube.com/watch?v=qs2t-7ALT7U
Phone so sharp, I sliced myself.
I got this many times when trying to charge my phone via USB on my laptop.
I held vol up/down and the power button like Nikorasu recommended and the light disappeared and the phone gave me the "DUAL CORE TECHNOLOGY" screen, looked as if it was going to turn on and then the light turned back on and the screen went back to black.
*UPDATE*
I left the phone plugged in for a long time and I came back to see the white light off and the phone *on* and charging. How nice.
tommydevs said:
I got this many times when trying to charge my phone via USB on my laptop.
I held vol up/down and the power button like Nikorasu recommended and the light disappeared and the phone gave me the "DUAL CORE TECHNOLOGY" screen, looked as if it was going to turn on and then the light turned back on and the screen went back to black.
Click to expand...
Click to collapse
Plugging it into the usb port of a laptop is not enough. I've had cases where I plug my phone to the computer to transfer files and the battery level actually dropped.
Use the Razr charger.
Thanks!!!
I didn't know this handy reset feature, until my razr froze and turned into a paperweight for the rest of the evening.
(thought maybe I wrecked it with some new 'root only' apps)
The reset worked great and runs fine.
Only get Motorola logo after 3 hours of charging
Hi,
I'm new to Droid Razr's and I have a Maxx that is doing this. I tried the (volume +/-, then plug in) option and phone has stayed on Motorola screen for a few hours. No go on the charging screen. Not sure if the Maxx I got has other issues. I've used a motorola usb/wall adapter and a Motorola MicroUSB from a Droid X dock that is supposed to be a faster charger.
Any ideas?
Thanks,
Victor
My Maxx is in a similar situation. When I plug it in the Motorola dual core screen comes on and then it goes to the safe system screen where it asks you to touch menu to enter safestrap or search to skip. After touching either button the screen just goes black. Sometimes when I plug it in it will show a red battery at 0% then immediately jump to 5% and then after a moment or two it shows a blue battery at 100% but still won't turn on... When I plug it into my laptop though the screen stays black and the white led is on. Do I need a factory cable to fix this or what? Thanks in advance for any help.
cantcatchme939 said:
My Maxx is in a similar situation. When I plug it in the Motorola dual core screen comes on and then it goes to the safe system screen where it asks you to touch menu to enter safestrap or search to skip. After touching either button the screen just goes black. Sometimes when I plug it in it will show a red battery at 0% then immediately jump to 5% and then after a moment or two it shows a blue battery at 100% but still won't turn on... When I plug it into my laptop though the screen stays black and the white led is on. Do I need a factory cable to fix this or what? Thanks in advance for any help.
Click to expand...
Click to collapse
Maybe it is the battery issue.You can try to replace the battery.
Nikorasu said:
Plugging it into the usb port of a laptop is not enough. I've had cases where I plug my phone to the computer to transfer files and the battery level actually dropped.
Use the Razr charger.
Click to expand...
Click to collapse
And the oem cable
.215 radio - SimplexROM 1.2 - Daily Driver - XT912 - Wigdetsoid - Linux Installer - Otter Box
sullytrny said:
And the oem cable
Click to expand...
Click to collapse
Exactly! ...I have this phone and the EXACT same charge problem, white light, phone dead has happened multiple times. My galaxy s3 charger won't fix it....no other usb charger works. Every time I must use all oem chargers and I solve my problem. Why? I believe it is because the razr maxx's larger battery uses a slightly higher charge voltage. (5.1v vs. 4.5 v to be exact) ...look at the charger specs. After leaving on the oem charger for some time, it never fails to boot.
I do not know any history on this phone, I do not know what software it had on it, it was Dead when I got it. When I plug it into the USB on my tower it will turn the green light on if I use one of my Samsung cables. If I plug it in to a wall plug it will turn the green light on only if the usb is about 1/2 way pushed it, but if it fully seats the light goes off. While the Green light is on if I press power it will go out. The Green light will come one even if the battery is out. I read where I needed to use a motorola factory cable, so I purchased one off ebay....when I plug it into the computer I still get nothing. But, the I plugged it into my palm wall plug and left it plugged it and when I it the power button the camera flash would come on then off....it would do that with or without the battery. Since getting the factory cable I have tried every configuration of volume + and - and both while holding the power button that I can think of. But I can't get this thing to power on or reboot into recovery.
Any suggestions of what to try now or tips??
Thanks,
Justin
You could donate it to the devs.