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my girlfriends heros touch screen has stoped responding for instance if i press menu i can press scenes but while im in scenes and select a new one i cant press done i have to use the scroll ball... anyone had anything like this??
any help greatly appreciated
thanks
It happened to mine, the only thing you can do is send it back. It sucks but the screen is faulty.
Send her round with it........... I'll see if I can help
Seriously though, buggered screen I'm afraid..
Had the same problem. Sent it in for a repair and got it back in 10 days.
I've got the same problem!!! I used to say that it was the best phone I've ever used but my mind is changed! :S
Same problem here. I can type with the top and middle of the screen, but the bottom is less responsive/sometimes non-responsive, and backspace doesn't work. Dave Hagenaars: Did you have to pay for the repair?
Aslong as it's under warranty HTC will repair it for nothing. It seems it's a fairly common fault. It come's back with a sticker asking you not to leave the phone in your pocket whilst sat down. Bless them.
liam08 said:
Aslong as it's under warranty HTC will repair it for nothing. It seems it's a fairly common fault. It come's back with a sticker asking you not to leave the phone in your pocket whilst sat down. Bless them.
Click to expand...
Click to collapse
same problem here, i need put it back everything to stock before going to t-mobile shop. did u go to t-mobile shop or u just called them? thanks in advance
My touchscreen works fine when holding it upright, but when the phone is laying down it gets really unresponsive. Anyone else having this issue?
Since it works sometimes, I'm guessing it must be software issue...
Hey,
Sometimes my HTC Hero acts weird.
Sense starts to jump between 2 screens (as if I'm constantly giving it input) when I'm doing nothing.
Also sometimes a press anywhere on the screen makes the phone think I'm pressing something at the bottom.
And last but not least, sometimes when I try to type something I lose the function of both the bottom left and right part of the screen, meaning I can't use backspace, the L, P, A and other various keys that reside there.
Does anyone also have these problems?
Is this hardware related or can I hope that this problem is solved with the 2.0/2.1 update?
Mine does the same
It happens to me as well, and i bought it abroad so no repair for me
Also - mine does the CRAZIEST thing - i can move the screen without touching it!! This is crazy - i just hover the finger above it and i can move the desktop left to right ("feature" only available when teh screen starts to jerk around)
I have no idea what to do - it drives me crazy - all my presses are wrong, and some dont work at all!!
I have figured a "way" to make it normal for a while, i just press the end key to close the screen and then turn it on again and it kinda, kinda, works again.
anybody there knows whats is the fault? if its software or hardware?, anyway i sent mine for repair and still waiting.
It's a hardware issue, no doubt. I have experienced all the issues described in the last 3-4 posts. Will have to send it in for repair after christmas - but I'll probably have to get back to the original firmware first.
percypogi said:
same problem here, i need put it back everything to stock before going to t-mobile shop. did u go to t-mobile shop or u just called them? thanks in advance
Click to expand...
Click to collapse
Got it from phones4u mate. Took it in.
if you have a screen protector sticker try changing it, I did so and did make real difference
msehome said:
if you have a screen protector sticker try changing it, I did so and did make real difference
Click to expand...
Click to collapse
well i took off the screen protector, and still pretty the same issue. anyway but now atleast it's under repair. so waiting for the phone i hope to get it before xmas.
I have a dead spot around the O and L key when typing messages in the landscape position.
Should I back-up my phone and remove all private data when getting it repaired?
had a sticker - same thing
i removed mine as well - and same thing.
talked to HTC - but they dont have a repair place in Israel - so i will have to send it abroad to the UK maybe for repair.
I still dont understand - if this is a hardware issue - how does it fix it for a short while when i press the "end" key, and re-open the phone.
if the hardware was defective it should always happen and wont be "fixed" for a short while.
Same problem, dont believe it is hardware
Got the same problem when i update to another rom LOX or Hikari.
Wiping and going back to Modaco 3.0 and everything is perfect again. Have the feeling that it has also something to do with the radio images
Maybe also something to do in which order the roms and radio's are updated. Still testing but got the same problem. Reverting back to my modaco 3.0 nandroid and everything works again.
For me this is the stable version where the bottom line works:
Firmware: 1.5
Radio: 63.18.55.06EU_6.35.06.18
Kernel:2.6.27-mck-teknologist-1.9
Build:Modaco Custom Rom 3.0 Core, SSH
Softwareversion:1.0.0A6288
Gdoll said:
Got the same problem when i update to another rom LOX or Hikari.
Wiping and going back to Modaco 3.0 and everything is perfect again. Have the feeling that it has also something to do with the radio images
Maybe also something to do in which order the roms and radio's are updated. Still testing but got the same problem. Reverting back to my modaco 3.0 nandroid and everything works again.
For me this is the stable version where the bottom line works:
Firmware: 1.5
Radio: 63.18.55.06EU_6.35.06.18
Kernel:2.6.27-mck-teknologist-1.9
Build:Modaco Custom Rom 3.0 Core, SSH
Softwareversion:1.0.0A6288
Click to expand...
Click to collapse
I have a similiar problem on my Hero. Did you find a solution to it?
What's weird is that it isn't constant. It comes and goes.
But when flashing the cya mod with 2.1 my phone was stuck on the enter sim card code screen.. Could not press OK to continue.
This sucks... out of the blue my touch screen went all kinds of screwy on me. I'm gonna list everything that is going wrong...
1. When sending a text I can see the letters along the bottom of the keyboard scrolling back and forth really fast, as if I'm dragging my finger across it.
2. When on any of the home screens, it's acting like I'm pinching it, like the new sense screen selector thing keeps zooming in and out but I can't select anything.
3. I can't select items on any of the home screens, it is action like I have my palm resting on it or something...
4. When I select something on a menu, it acts like the input is a couple of inches below my finger (i.e. I select power off, it selects turn off mobile network)
If I press the power button to turn off the screen, I can press it again and ulock it, I have full functionality for about 5 seconds, then it freaks out again. This seems to be consistent, however annoying to have to do this all the time to send a text message.
This first happened while using the latest ChronosDroid ROM (CronosDroid_2.1.2), I reflashed with VillainROM 12.0.0 twice, and once with the newer RCMixV10, the symptoms are the same accross all ROMs, the only similarities is that they're all v 2.1 with Sense. I did a wipe of everything before each install.
I am going to try going back to v2.0 with some other ROM (probably SenseHERO-2.1-090610-B5, cuz I liked that interface...) I'll post back if that fixes it... If it doesn't, what can I do? I really like this phone, I hope it's not busted...
***Edit***
Purchased new digitizer and replaced it, all is back to normal.
I had this problem with cronos froyo, wiped everything and flashed fusion rom 6.1.1 and hey presto, everything was fine. Try it it may work for you aswell if not, something more sinister may be at work :$
Sent from my HTC Hero using XDA App
I'll give that a try. I had flashed to that version before to test it out, but that was before the screen was all messed up. I used the hard OCed version to 710, I'll try the SOC version this time and see if I have better luck.
I did flash with the aforementioned sense hero, and it is still a little bit messed up, but it doesn't seem as bad... I wonder if the OC from the Froyo is partly to blame. This is just so random... That is the only link I can think of. If the Fusion 6.1.1 is the cause, how can I make sure the CPU is back at it's default frequency? I never use any OC tools...
K, response is a little better but still jacked. I think I have a nand backup thing from before I installed Froyo, I've never had to restore a backup before, is it a bad idea to restore a backup from v2.1 on a 2.2 ROM? Or should I restore the backup and reflash to something else?
Restoring to a 2.1 from 2.2 will be fine mate, which Rom is the 2.1 you have as nandroid restore?
Sent from my HTC Hero using XDA App
Unfortunately this is a hardware problem. I have the same problem and after searching for a solution, I understand that this is something about display's touch part and you have to return it to HTC to change it.
In my country there is no valid HTC center and I cannot trust lcal repair shops so I have to deal with it and change my beloved hero in near future.
But for now, after installing different ROMs I find out that the best keyboard is default HTC sense keyboard and I dont know why. Currently I've installed Froydvillain 1.2.2 and use HTC_mod keyboard and it almost works for me with a bit struggle.
daashali said:
In my country there is no valid HTC center and I cannot trust lcal repair shops so I have to deal with it and change my beloved hero in near future.
Click to expand...
Click to collapse
Just do this yourself. You can buy the touch window off eBay for £25, and replacing it will take 20 minutes - see youtube for videos.
Have had same problems which then lead to the bottom 1/2 to 1cm of my screen becoming completely unresponsive. I managed to get my screen back to perfect working order without replacing it at all as this seems to be caused by the screen slightly coming away from the frame.
I detailed how i sorted it in this thread:-
forum.xda-developers.com/showpost.php?p=7710742&postcount=99
I had this problem with CMH-1.4.3 (Vanilla). I did a nand restore to VR12 but the same happened. Then I realised that the screen was a little up from his "standard" position let's say, if the screen is normally like this
______ <-screen
mine was slightly up (diagonally) at the top
_____-
I pressed the two upper corners of the screen with my fingers and everything went back to normal
Try this first, and then if you want, the Hairdryer solution
to all guys having the same issue, did you guys try to fully wipe & re partition your sdcard? try it & let see it still having same issue. best try do a clean flash of rom.
wrong forum
this is about developpement
thantos2024 said:
Have had same problems which then lead to the bottom 1/2 to 1cm of my screen becoming completely unresponsive. I managed to get my screen back to perfect working order without replacing it at all as this seems to be caused by the screen slightly coming away from the frame.
I detailed how i sorted it in this thread:-
forum.xda-developers.com/showpost.php?p=7710742&postcount=99
Click to expand...
Click to collapse
Interesting indeed. I did not see that my screen was raised at all. I have formatted, used a new microSD thinking it could be anything. When the screen goes wonky, I can set it on the table and it will continue to type in random characters until I hit the power button.
This isn't isolated to one area of the screen though, and pressing the phone together making sure the screen isn't raised does nothing to fix it. I think the digitizer is just going on vacation. Laying it down, it will keep typing in letters, if I hover my finger about 1 cm from the screen it will sense that my finger is there and interrupt the auto imput fuction that has been enabled, but doesn't stop it permanantly until I press the power button and unlock it again, then it all starts over.
I've taken the device apart and reseated everything and it didn't help. I think I'm going to take a chance and order a new digitizer from eBay. I really like this phone, don't want to have to get a new one.
zorxd said:
wrong forum
this is about developpement
Click to expand...
Click to collapse
I didn't see a support forum. Is there a better place to ask about this kind of thing on the Hero? I thought it was a software problem, which is why I posted here.
p0wd3r said:
I didn't see a support forum. Is there a better place to ask about this kind of thing on the Hero? I thought it was a software problem, which is why I posted here.
Click to expand...
Click to collapse
Maybe this section:
Hero, G2 Touch Q&A
For all your questions concerning the HTC Hero, T-Mobile G2 Touch
Click to expand...
Click to collapse
http://forum.xda-developers.com/forumdisplay.php?f=511
[FIXED]
zorxd said:
Maybe this section:
http://forum.xda-developers.com/forumdisplay.php?f=511
Click to expand...
Click to collapse
Ah, thank you. Again wasn't sure if this was a bug in the rom, or I screwed up the hardware or something.
On a lighter note, I ordered a new digitizer from eBay for $65, got it in today and replaced it and it's back to 100% functionality!!!! w00t!! Thank you all for your help and suggestions, XDA is the best thing to hit mobile phones since the wheel! I'll update the title of the first post to notate that it is fixed.
Hi, im having a MAJOR problem with my HTC HD2. Every time i lock the phone, and turn it back on with the End button the touchscreen locks up and does not work. sometimes it goes on for hours, Unless i take out the battery which is getting quiet annoying..
I think its the New T-mobile Update, or could it be the HSPL? my friend said its software issues but im just not quiet sure, please help me!
DONT REPLY TO THIS THREAD, Instead, Reply here where me and others will post our ROM, Radio, and HSPL version.:
http://forum.xda-developers.com/showthread.php?t=841505
I had to send mine into HTC, and this is becoming a problem for many now, and it looks like it's growing. Try waking up with any other button besides the end key after a hard reset or battery pull, this is a temp fix at best, but occasionally it will still freeze. If under warranty I would suggest sending it in under repair and not mess with the new T-mobile update.
What am i supposed to do? Im using my Motorola RAZR until i find a fix or get a new phone which will be a very long time.
Hey,
I had the same issue, we should start tracking it so we find out a common problem, Try posting your HSPL version, rom, and radio in this forum and we can see if we can find a common solution.
http://forum.xda-developers.com/showthread.php?t=841505
Lucky
yep. not uncommon:
http://forum.xda-developers.com/showthread.php?t=757117
http://forum.xda-developers.com/showthread.php?t=758846
http://forum.xda-developers.com/showthread.php?t=775333
http://forum.xda-developers.com/showthread.php?t=814584
http://forum.xda-developers.com/showthread.php?t=822777
http://forum.xda-developers.com/showthread.php?p=9248922
Hi all-!
I have bought HD2 from T-Mobile, but when i using it, i get unexpectedly freezes, and after few restarts I even' can't turn on HD2 fully, it's freezes at "T-Mobile" screen-!
I try to disable Sence from home screen, try to HR, but no luck-!
Radio version:2.15
Rom:3.14
go and insist new replacement
ur set have problem.
believed me. good mainboard will not freeze.
or please check ur radio.
if you are still in stock rom 1st advise is fully recommended.
dont waste time.
shahr321 said:
go and insist new replacement
ur set have problem.
believed me. good mainboard will not freeze.
or please check ur radio.
if you are still in stock rom 1st advise is fully recommended.
dont waste time.
Click to expand...
Click to collapse
What do You think, is it hardware problem or software-!
I can't get new replecement, as I'm in other country right now...
I had unlock code from T-Mobile-!
If i try to flash custom roms, will it work-?
Thank you for your advise Shahr-!
could be overheating (few+ threads on the topic here on xda), if this is the case, then shahr321 is right - mainboard replacement for you,
to check if overheating: let your device cool down a bit (10 minutes in the fridge helps), then start it, install BattClock, set it to display battery temperature and observe if freezes happen at/above the same tmeperature
p107r0 said:
could be overheating (few+ threads on the topic here on xda), if this is the case, then shahr321 is right - mainboard replacement for you,
to check if overheating: let your device cool down a bit (10 minutes in the fridge helps), then start it, install BattClock, set it to display battery temperature and observe if freezes happen at/above the same tmeperature
Click to expand...
Click to collapse
After 10 minutes HD2 turns on, and works fine, but when i start camera recording or play games, it's freezes again, Sence freezes to after few minutes...
Camera can record only 30 sec of video, after that HD2 gets freeze again-!
I used to think positive when anything happen. i always do this steps, first soft reset, if not helping then i do hard reset and if it's still doesn't help finally i do flashing stock ROM. Other than those steps then i'm sure it's hardware problem..it's time to go to nearest service center.
erwinpiero said:
I used to think positive when anything happen. i always do this steps, first soft reset, if not helping then i do hard reset and if it's still doesn't help finally i do flashing stock ROM. Other than those steps then i'm sure it's hardware problem..it's time to go to nearest service center.
Click to expand...
Click to collapse
We do not have service centers in our country, so i need to fix myslef-!
Flashed Radio from 2.15 to 2.12, much better, but still freezes...
I'm in T-Mobile's stock ROM, it's newest ROM, so i can't update, i I can unlock via HSPL3, and flash custom ROMS, what do you think, will it help-?
P.S. I made Hard Reset, but same problem-!
flash custom ROM, if that wont help you gona have to change touch screen (digitizer)
it's common problem
yamFZ6 said:
flash custom ROM, if that wont help you gona have to change touch screen (digitizer)
it's common problem
Click to expand...
Click to collapse
********* Ok, so how is replacing the screen or digitizer going to help with freezing and boot up issues? Not being cynical just curious since I am new to this. Also do you have to replace both screen and digitizer or just digitizer?
Mine will not start ever unless it is coming from freezer. Cool (0-4 Celsius) phone starts just fine in WinMo or Android (I am on Android now) but as soon as it gets worm it shuts off and becomes paperweight.
Any help you can give would be good. Puno Hvala
Bro flash a stock rom... shippedroms.com
Sent from my HTC HD2 using XDA App
solved
Shavkat said:
Hi all-!
I have bought HD2 from T-Mobile, but when i using it, i get unexpectedly freezes, and after few restarts I even' can't turn on HD2 fully, it's freezes at "T-Mobile" screen-!
I try to disable Sence from home screen, try to HR, but no luck-!
Radio version:2.15
Rom:3.14
Click to expand...
Click to collapse
(first try to remove MEM card) it worked for me.
I had the same problem I read on the forum the HTC was giving type 4 MEM cards bc the freezes... however i bought one 4 gb type 4 and no more freezes on WM and Android.
Hi All,
I have a Galaxy S2 i9100 - Samsung XWLP7 [ROM] and would like to ask if anybody has the same problems.
Sometimes when I want to unlock my screen it responds to my touch on the screen but when I'm dragging it loses my touch and just picks it up as another touch on the screen.
But at most times when I try to unlock again it responds well, and when it is unlocked, I have no problems with the touchscreen or whatsoever.
Thanx!
I'm getting the same issue with the touch screen as well sometimes no response, been flashing a few roms over the weeks and its still a little glitchy maybe faulty screen will keep trying for a few days and see if i can get it sent back under warranty via stock rom, currently using dexter rom huge improvements throughout the phone great rom still got a touch issue though
sloanyboy said:
I'm getting the same issue with the touch screen as well sometimes no response, been flashing a few roms over the weeks and its still a little glitchy maybe faulty screen will keep trying for a few days and see if i can get it sent back under warranty via stock rom, currently using dexter rom huge improvements throughout the phone great rom still got a touch issue though
Click to expand...
Click to collapse
I hope it's not a hardware issue! But I'm fairly sure it's not because after unlocking it works fine!
It looks like it's not sensitive enough.
Just watch your fingers when you unlock it, and dont let go to early, try to make it a straight line from begening to end, that should solve your problem, dont forget the most important thing, say thanks
Did you guys try to use any 3rd party locker apps???
Use the code given below to test your screen.....
*#0*#
cabloomi said:
Just watch your fingers when you unlock it, and dont let go to early, try to make it a straight line from begening to end, that should solve your problem, dont forget the most important thing, say thanks
Click to expand...
Click to collapse
I do but then it's skips the round ring around.
Use the code
*#0*#
And test the responsiveness of your screen